I Resort Beach Hotel & Spa

The Spa environment and staff. The location of the hotel on the Stalida coast.

Bath tap dangling off the wall. Very shoddily finished to say it was sold as a 5-star hotel. No kettle in the room, so have to use boiling water through the Nespresso machine in order to make a coffee using the free Nescafe sachets - which is gross as the hot water pours out of the coffee machine - why no kettle? Paid for a sea view room, but the hotel decided to sell us short by putting us in a side sea view room. We complained about it but the hotel did nothing about it. We would not have paid what we paid if we knew we were going to get that room. Housekeeping sometimes didn't clean our room even though we put the sign on the door and were out of the room all day. Sometimes they also didn't change the sheets of the bed for some reason. Poor communication and understanding at the reception. Chewing gum stuck on the top of the headboard. Complained about it, but it was never cleaned and taken off even by the time we checked out. The light on the balcony could not be turned off at night, and was distracting for a sleeper sensitive to light.