Hersonissos hotellia

Plussat: Nikos , phanos , georgia and more others made it the best vacation for me.

Plussat: Staff were amazing really friendly and couldn’t do enough for you. It’s beautiful and the food is great and lots of it! We had private dining for our wedding anniversary and it was Incredible, the waiter was brilliant, couldn’t have asked for asked for more!

Miinukset: The only thing that lets it down is the sunbeds. They are all reserved early in the morning and the swim up rooms only get sun for half the day. Personally I don’t think 5 star hotels should have a fight for sunbeds

Plussat: The best hotel I've ever stayed in! Was perfect !!! for sure i'll will come back!

Plussat: Beautifull and clean. Very relaxing atmosphere. Friendly staff.

Miinukset: Food becomes a bit boring after a few days, buffet always serving more or less the same things. Location... you need a car to get to the nearest town. No shuttle service provided by the hotel.

Plussat: The hotel was amazing. Beautiful, spotless and quiet. The staff were extremely friendly and would go out of their way to take care of us. Nicos, Giorgos, Constantina, Marianna, Christos and everyone else were very nice and would genuinely care that we were comfortable, well fed and happy at all times. The food was good and the variety was enough. Their à la carte restaurants were also very nice especially Vegara and La Parilla. We enjoyed the traditional Cretan dance show and food at Vegara. We felt very relaxed during our stay and it was the perfect holiday we were wishing for. The rooms were spacious and well kept. The sun beds were enough and we could always find a spot. It's a very beautiful hotel in a quiet area. The beach at Analipsi was also not very crowded and walking distance from the hotel.

Miinukset: Nothing. Everything was perfect

Plussat: Absolutely loved this place, the resort is just perfect. Staff were so friendly couldn’t do enough for us, the whole place was immaculate and the food was outstanding, can’t wait to go back again. Highly recommended

Miinukset: Maybe needs a games room with a pool table and sports on the tv, entertainment stops around 11pm so would be nice to go somewhere to chill out.

Plussat: Comfy bed. Lovely reception staff. Comfy sun beds although you have to get up very early to secure one which isn’t ideal on holiday.

Miinukset: There could have been much more food choice although the food that was on offer was very nice. The bathroom layout in the bedroom was not nice. The staff buggies driven far too fast could cause a nasty accident. Not enough seating in public areas, not enough sun beds. All inc drinks were poor. Poor entertainment.

Plussat: We stayed in a private pool room and it was fabulous. Nice and Private but still right in the main hotel near everything

Miinukset: Nothing

Plussat: The staff was amazing, especially Maro! Thanks so much! Everything is really pretty and nice. We had a luxury swim up pool, but were able to upgrade to a premium swim up, which was much nicer, as it was bigger and sunnier. The food was excellent. The buffet was not too big, but the food was of high quality. The hotel is quite and it is possible to relax and re charge your batteries.

Miinukset: Since we were able to see both room types- luxury and premium- the luxury room was not that great. The bathroom was smelling weird, but that is normal in Greece. The beach area is not that great, but if you are in this hotel, you dont want to go to the beach.

Plussat: Stella Island was a beautiful resort to stay in. Everything from the room, the pools, outdoor environment was just spectacular and so incredibly well thought out.

Plussat: Just arrived home after the most perfect Honeymoon at Nana Princess. Everything about the Hotel was perfect from booking to checking out. The Hotel, and its surroundings are breathtaking. We have never experienced service like it anywhere else - staff at the Hotel could not be more helpful and nothing is too much trouble for them. We cant thank everyone enough for making our stay so memorable. We will be back next year!

Plussat: nice rooms with private pools, breakfast is a great way to start the day: nice view and good food. Personnel is very helpful, friendly, caring and smiling.

Miinukset: the beaches aren't really nice in that area but everything else more than makes up for it

Plussat: Everything

Miinukset: Nothing

Plussat: We had a perfect stay and the staff was always helpful and very friendly. We will definitely come back. I can highly recommend the eternal blue restaurant at the beach. We also had one dinner at the main restaurant with a 5 course menu (65€ pP) which was also very good.

Miinukset: Nothing we didn’t like.

Plussat: Excellent customer service and beautiful hotel

Miinukset: All good

Plussat: Amazing experience, the resort is absolutely beautiful. the rooms with the private pool worth the money! the service is very welcoming and accommodating, everyone was super nice and helpful. Very good breakfast!

Plussat: Design, service, food, beach

Plussat: All staff where so welcoming on arrival we where greeted by a lovely girl on reception who brought us lovely refreshments and a damp cloth to freshen up after our journey. The hotel is definitely 5* +

Miinukset: There wasn’t a single thing I could say bad about this hotel.

Plussat: Everything. What a truly fantastic hotel.

Miinukset: Leaving the place.

Plussat: Beautiful atmosphere & friendly staff made my vacation very happy

Plussat: The rooms are very modern and the staff are very polite and helpfull

Plussat: Very clean spacious rooms wonderful staff definitely will return very soon

Plussat: Everything here is super! Customer service, food, location.

Miinukset: There are not buses that connects this place with the centre of the city.

Plussat: Smoosh was a pleasant experience!

Miinukset: Hot dog came covered in mayo and ketchup!

Plussat: Small complex, personal but also private. Really clean. Great food, very reasonable prices. Demitrius and Melanie were really lovely, friendly and helpful. Would definitely recommend.

Miinukset: Shower was a bit too small!

Plussat: The apartments are extremely well furnished and equipped and are maintained very well. All areas were spotlessly clean thanks to the hard work of the housekeeper/cleaner. The food available was well cooked and offered a good choice and bar service was efficient and friendly. The pool area was clean and had sufficient sunbeds and the pool itself was clean and large enough to swim in - not just a plunger pool. Special thanks go to Dmitri, Maria and Melanie for making our stay special and for their constant cheerful help. We look forward to returning to this great place and Old Hersinosis, Brian and Carla

Miinukset: Leaving!

Plussat: Very well arranged, modern and well equipped apartment, beautiful view, VERY friendly receptioner who is also the manager....Definitely yes!

Plussat: Everything the staff were lovely would do anything for you, the rooms were immaculately cleaned every day, was a fantastic place to stay we will be back

Plussat: Lovely location and facilities.

Plussat: The apartment is clean and nice. I was surprise to find dish soup in the kitchen, but sponge was missing, I suggest to add. Everything else was ok. I highly recomment for families wirh kids.

Miinukset: In the bathroom we could not open the window.

Plussat: Breakfast, hotel personnel, great location, room

Miinukset: Parking spot

Plussat: All the other aspects were good. Nice staff at reception that were always there to help you with anything you needed, rooms cleaned every day (except Sunday), super cute looking lobby and the rooms weren't bad either.

Miinukset: The food... Stayed there 8 nights and the variety was 0. Breakfast always the same, the last day we've ate just fruits, as we were sick of the same cheese and ham and boiled eggs and cheese pastry. Can tell you the exact position of every item for breakfast, as they don't change it either Same thing for the dinner, but with a bit more variety (but don't get too excited tho... ) in the way that you have one fish dish, one pork/beef dish and a chicken dish that might be different every dinner. But all the others are the same. My advice is don't buy the room with food included... Not much, not extraordinary. Save your money, cause For almost the same price you can eat out tasty food.

Plussat: Hotelli oli siisti ja viihtysä. Henkilökunta ystävällistä ja aina valmiina auttamaan asiassa kuin asiassa.

Miinukset: Allasbaari olisi saanut olla auki. Ja allaskin hieman liian pieni.

Plussat: I liked that the room was big, the location and also the breakfast.

Miinukset: I didn’t liked that there were a lot of mosquitos and you can even see the trace of the dead one’s on the walls.

Plussat: From the minute we arrived to our departure we felt so welcome and valued. The hotel is beautifully decorated and has a safe, calm almost spiritual feeling. The staff give 100% to make your stay enjoyable and they did! The hotel is spotlessly clean, breakfast was lovely with a vast array of fresh fruits, pastries, meats and cheeses etc. The location is ideal - just off the main road where you can find restaurants, shops, bars etc. You can reach the beach in under 5 minutes. Thoroughly enjoyed our stay and will return for longer next time! if you are travelling alone then I have no hesitations in recommending Thalia hotel as you will be looked after with great hospitality.

Miinukset: There was absolutely nothing to complain about.

Plussat: I have liked the atmosphere of the entrance and also that the staff was really helpful and friendly. We had breakfast and dinner and both were good. Selection of the food was appropriate and it was delicious. The room and the bathroom were comfortable and clean and towels were changed every day. Bed was also comfortable. Wifi was working well. Location in Hersonissos was excellent. Nothing to complain :-)

Miinukset: I think the hotel is a family hotel and owners were really taking care of the guests. I cannot complaint anything I can just share some feelings maybe. One of them is that corridors are little bit narrow but it was compensated with stylish decoration. The furniture of the room was not really modern but everything was working well and it was really clean. After 3-4 days you cannot find surprises in breakfast and dinner but - again - you always have various choices and tasty food.

Plussat: We spent 2 weeks here and we loved it. Staff is really nice, friendly and helpful. Location is very good: in the center of Hersonissos on the shopping street, close to the beach promenade. Room was comfortable and quiet. Meals were delicious. I would absolutely recommend this hotel to anyone!

Plussat: Excellent breakfast and very convenient location, very friendly and welcoming atmosphere. Will be back.

Plussat: We enjoyed the location and the staff. We booked a standard room and were pleased with the size of the room. I have seen standard room in 5* hotels which were less comfortable than this one. It was a good experience, the staff was friendly and we were very glad to come here.

Plussat: Location was lively and we were walking late in night with most of the shops open. Hotel is right center of the street and public transport connectivity was amazing. We have been provided with the complete details to reach via multiple option including public transport

Miinukset: Room smell could have been better, some how we were not comfortable with the odor. It was manageable though

Plussat: Location, staff, facilities, hygiene. It was literally a great place for a nice vacation.

Miinukset: Breakfast hours could be longer. Ends at 09:30 which was too early in my opinion.

Plussat: The food was great, good variety. My daughter loved the slides and pools. Kids club was awesome.

Miinukset: Service at the buffet, as servers don’t take orders they only clean tables

Plussat: It is a great place to go with the family. There are many different environments that you can enjoy from; a very loud swimming pool that is great for kids, other ones that are quitter, it is at the beach, etc. You just need to explore the first day since the hotel is very big! Additionally, Id like to say that the staff was super friendly all the time.

Miinukset: The amount of plastic waste that this hotel produce is shocking. I really hope they have a recycle plan for it!

Plussat: everything was super,specially the entertainment team,they make good job.

Plussat: Everything

Plussat: Kokki avusti ystävällisesti pähkinä-allergista lastamme oikeiden ruokien valinnassa ja tarvittaessa valmistivat.

Plussat: In general, the hotel is wonderful! They really thought of everyone and any type of guest can find their place there. It is very spacious, clean and fun. There is a huge variety of food all day, the all inclusive is really all inclusive - including ice cream and alcohol all day long. There are so many pools and the beach is huge, it's never packed and you can always find a sunbed. In addition, it is built in a very smart way that blocks the wind and despite the premises being huge, getting from place to place is quite easy. It is really a great hotel!

Miinukset: A few small things - it's now a 5 star hotel but it is lacking a few things that make you feel that you're in a 5* hotel.. for example, in the room you only get the basics - shampoo/conditioner/soap/body lotion. Nothing else.. no tissue, bathrobes and such. It's not critical but could have been nice. One more thing is that there's no shuttle to anywhere and the location is quite far from everything. Last thing is that I had a birthday while staying at the hotel and I was expecting something.. every year we travel on my birthday and everywhere we get a cake or something to celebrate the day, but here there was nothing. I really wanted to feel special on that day but it didn't happen..

Plussat: Hotel and place is very big. All facilities are modern lub renovated. Everything is cosy and nice. The garden is just wonderful. There is new waterpark that is great for children. Animation team and entertainment on very high level. I had private pool and sea view - like in the movie ;-) Various food, everyone fill find something for her/him self. Also they have vegan corner. All staff working in the hotel is nice and helpfull. Everywhere you can go with trolley. I really recommend this hotel and will be back!!

Miinukset: I love it!

Plussat: The hotel is extremely clean. The facilities are excellent. There are a lot of sunbeds, pools, waterslides. Even when the hotel is full it is difficult to be noticed. The staff is very friendly. Good variety of: foods, restaurants, nights with different cuisine, and with different activities. Even cheaper rooms are with good size and conditions.

Miinukset: The food is very good for all inclusive. Even it is possible to exceed your expectations. Bit if you compare with normal Greek restaurants it is not good enough. Sea is full with rocks and stones. It is necessary to he prepared with water shoes. It is good to know that there is a real possibility the weather to be breezy or even windy. It is not fault of the hotel of course. We were there in the middle of September for 1 week and it was breezy every day. Even two of the days were not appropriate for laying on the beach. During the holiday understood that this is something common for North Crete. Basically we hadn't any problems with the hotel.

Plussat: Everything

Plussat: The hotel has a perfect location near the beach. The room was very clean and the bed comfortable. The food is diversified and for dinner it offers extra from the main restaurant some other places with specific food, depending on the evening.

Miinukset: The staff could be more friendly in some cases, more specific at the reception.

Plussat: great waterslides very good food for an all inclusive hotel very clean

Miinukset: rough sea with many currents

Plussat: A lot of pools and bars available Service was pretty good

Miinukset: Lunch and dinner wasnt good at all The children pool water was very cold.

Plussat: Amazing pools, great food, room luxurious. Loved every minute of it

Plussat: The property had a fabulous pool and water park that our 11yr old son and even his parents enjoyed thoroughly! The quality and quantity of the food was also excellent.

Plussat: Everything was excellent. Facility, services, foods and entertainments.

Miinukset: Shampoo and bodywash was not changed when it was empty. So I had to request.

Plussat: Kaikki oli hyvin hoidettu, ruoka oli monipuolista ja vaihteli teemailloittain. Altaat olivat hienoja ja vesipuisto uusi ja ihan kiva lapsille (5 ja 9). ilta ohjelmaa oli mukavasti löytyi sirkusta, taikuria ja akrobatiaa ja lapsille oli omat ohjelmat. Kaikkialla oli siistiä ja mistään ei tarvinnut maksaa mitään ylimääräistä, kaikki kuului hintaan.

Miinukset: Jos meressä tykkää pulikoida niin tämän hotellin ranta ei kyllä ole mikään priima. Vähän matkan päästä löytyy toki hienompia rantoja.

Plussat: Amazing staff, great room, really nice hotel!

Miinukset: The unbranded drinks on the all inclusive menu

Miinukset: Be aware that the water park is closed if windy. Food is regular. Swimming pools and water park times are very limited. The beach is horrible.

Plussat: Family friendly. Really quiet (unless you have some noisy neighbours!). Pools are very nice. We went during off-season so we have almost the whole pool for ourselves. Nice surroundings. Really nice gardens nice set-up

Miinukset: There is no wifi (except at the reception)!! Really there is not a signal in this whole place. Sometimes not even 4G connection. The food was OK. The main restaurant was OK but the a la carte restaurants (except elia) and the bbq restaurant were mediocre!! You have to pay extra for the fitness. The family rooms are very standard. The drinks menu were very limited. Coffee quality at the coffee machines were terrible and you had to pay for the good coffee and for any other good quality thing. Generally snacks and food were very poor quality

Plussat: Everything about this place is amazing, from the food, to the entertainment to the way the staff reward you for coming back. We are booking our third trip here and will come back every year and bring more friends!

Miinukset: Loved it all

Plussat: There was lots to do, Elia restaurant was fabulous especially the staff. The Cretan food was excellent.

Miinukset: Single use plastic! No measures are in place to reduce this waste.

Plussat: Everything , especially the staff ! I never met people like in greece !(and btw I travel a lot) everyone is so warm and they smile all time ! the staff is more than kind ! extraordinary !!! the service is so quick ! everything is clean ! the pools are amazing ! the food is great !

Miinukset: Honestly ! there is nothing that you might not like !!!

Plussat: Kaikki oli täydellistä! Uima-allasalue ravintoloineen loistava. Sisäuima-allas kiva. Henkilökunta supermukava!

Miinukset: Ei mitään huonoa.

Plussat: Resortti ihanan rauhallinen ja kaunis. Työkiireet ja aikataulut unohtuvat. Paljon aktiviteetteja lapsille ja perheille yhteistä tekemistä: Minigolf, tennis, pingis, lentopallo. Vesipuisto lähellä ja sinne ilmainen kyyditys! Hyvät uima-altaat ja mahdollisuus rentoutua saunassa ja sisäuima-altaalla. Huippuystävällinen ja avulias henkilökunta. Meillä oli 9 yötä varattuna 2 eri matkanjärjestäjän kautta ja saimme asua koko ajan samassa huoneistossa

Miinukset: Resortti on hieman sivussa. Bussi kulkee päivällä ok, mutta illasta saisi olla myöhäisempi kyyti takaisin hotellille. Illallinen nautiskellaan myöhään ja viimeinen bussi lähtee jo 7 jälkeen. Auton saa toki vuokrattua edullisesti. 40€/päivä.

Plussat: Breakfast! Customer service, cleanliness.

Miinukset: We were some distance from the beach. If you are looking for somewhere away from the hustle and bustle then this a great stay. There is a timetabled bus which runs regularly to herossinos but we opted for a rented car for more flexibility. This provided us with more evening eating options. I felt the spa menu was pricey but of decent quality. There are cheaper options elsewhere but obviously without the option to relax in hotel comfort quickly afterward!

Plussat: This was our second visit to the Village Heights, as we loved it so much before and we weren't disappointed! The vibe is so relaxed, plenty of sunbeds - even in August, buffet meals delicious, all staff so friendly and accommodating, accommodation spacious and clean, beautiful views of sea and mountains. If you want to sample nightlife and lovely restaurants there is a shuttle bus to villages just 5 minutes away, or to the town centre, though you do need to factor in the cost of a taxi back. You can also use the shuttle during the day to get to the town centre where you can then get a taxi or local bus to some lovely beaches. Just want to be back there!

Miinukset: Only slight negative would be perhaps more staff on the bar, as it takes a long time to be served and we would have ordered more drinks if the service was a little speedier.

Plussat: Extremely comfortable room

Miinukset: Nothing

Plussat: Two nice pools, excellent breakfast, very well equipped rooms, minigolf, lovely SPA, secluded location which was a plus for us, beautiful gardens with lots of butterflies, well stocked minimarket.

Miinukset: There were some issues with cleanliness during our stay and one of our SPA treatments was partially ruined by screaming kids let into the SPA. For the record: we complained with the manager and were compensated with free dinner. We had some freshly hatched spiders in our bathroom too but got rid of them ourselves. Staff should look out for white lairs in dark corners.

Plussat: Cool location, great staff.

Miinukset: Breakfast was average. Lots of bees everywhere, but that’s my phobia.

Plussat: The room was large and well equipped. The hotel area is beautiful, there is a nice garden next to the pool where you can take the sunbeds as well. The breakfast was good. I was very happy that the hotel had put recycling bins (for plastic, metal cans, paper) around the area.

Miinukset: Unfortunately we were not able to use the balcony of our room at all, because the cicadas were making such a loud noise, that hurts ears. It would probably be a good idea to move the trees further away, that these insects like to stay on. The check-out time was already at 10 am, which is not the international standard. Noon would be far better.

Plussat: We were lucky to get upgraded. Our room was clean and spacious. The bed and pillows were very comfortable. Buffet breakfast offered a good selection of options. The Elia restaurant is also decent. Fast and stable WiFi

Miinukset: The resort was a little dated. The air conditioning was noisy probably because of the age of the facility.

Plussat: The staff and the snack bar area.

Miinukset: The bees whilst eating at restaurant.

Plussat: This was our second time at this resort, and the villas were very clean and the staff very helpful

Miinukset: we had to change villas due to leaky bathroom ceiling and non working aircon.

Plussat: The staff, the pool. The silence

Miinukset: The style (decoration) : not modern enough- Too much traditionnel-

Plussat: Staff was extremely attentive.

Miinukset: There wasn’t much to do.

Plussat: really good hotel, near the sea and their main street 25 minutes from airport we really enjoyed

Miinukset: we paid for massage 110euro and they told us that we can user the sauna and Hot tub but when we finish the massage they told us that the hot tub is taken

Plussat: Clean, welcoming, view, good cocktails and food.

Miinukset: Location very out of place and no where good near to go out for dinner. Lack of atmosphere in restaurants. Music also needs improvement.

Plussat: We loved everything, it is really an amazing place to relax and recharge. The main pool is great, rooms are really nice and always clean, the staff are polite, food is delicious for breakfast and dinner - so much to choose from :) all in all great Holiday!

Plussat: Amazing vacation Thanks to Maria in the reception Beautiful view, facility’s and rooms.

Miinukset: Nothing

Plussat: From the moment we walked in the door we knew we were in a special property. Its new and they know what they are doing the Staff are well trained Food and drinks were exceptional and the overall experience was perfect

Miinukset: We did not stay longer

Plussat: Everything

Miinukset: Nothing

Plussat: Rauhallinen, siisti, harmoninen ja kaunis paikka, jossa sielu lepää.

Plussat: Ruoka-annosten ja ympäristön siisteyden laatutaso oli erinomainen. Rauhallinen ja tasokas ympäristö vastasi odotuksiamme. Suosittelen erityisesti pariskunnille.

Plussat: Love the design and decoration of the hotel. The room was beautiful, except the bathtub in the middle of the room! I’ve never seen such that many sunbeds. Also, it’s incredible that they still have 5 restaurants open even after the summer, we enjoyed two gorgeous dinners as the only customers there.

Miinukset: The area around the hotel is really tacky. If you don’t want to be just at the hotel you need a car. They should provide glass bottles water every day and not just the first day. The beach is very small it would feel crowded in the summer.

Plussat: Breakfast is very nice with a nice variety of meals provided. The hotel is super super clean and the room service does a great job. The room is nicely designed and well maintained. And during the day we could relax very well on the balcony (during the day).

Miinukset: Check in - first words we heard from the Abaton team was: "I need your passports and credit card". Asking for the credit card - without any explanation why you need it - just let in us the feeling that you only care about our money (we are pretty aware of this fact, it just does not have to be this evident). We would appreciate explanation before asking for the card. Also the general phrase like "Welcome, how was your journey?" would help. Hence, we rate the check-in process as very poor. Noise from the pool bar at night - 2nights from 3 that we spend here so far, we heard a lot of "tuc-tuc" noise from the pool bar at night. Especially on Wednesday evening it was unbearable and we even had to go to the reception at 12am whether they can turn it down at least a little. This noise is totally unacceptable especially when you are claiming that your quests can relax here, etc. Maybe invest more in some noise-absorbing windows in the bar? Room service - I do not think that the best time to come to make up the rooms is at 12:30pm, this should be done earlier than that. Extras in the room - at this price / night, I do not think that Nespresso capsule for 3 Euros is appropriate. Even hotels in lower category have this free of charge. Check out - hotel charged our debit card with 120 Euros as a deposit. During the stay we spent around 100 Euros so we wanted to off set it against the deposit. We were told this is NOT possible if you spend less than the deposit because it is too complicated operation for the hotel. So we were charged 100 Euros on top of the deposit. Unacceptable. Further, even 5 days after the check out, the deposit is till blocked on the card.

Plussat: the hotel is placed in the center near to Hersonissos - 5 min in a taxi which is perfect. there is no need to get out from the hotel because there is everything inside. staff was perfect everyone is so nice and did far and beyond to help us. the food was so good- breakfast,dinner and even the food we ordered in the pool was so so good!!! the rooms are perfect-better than in the pictures and so clean. we did 2 massage treatments in the spa for each person and it was fantastic-Mary,Maria and Naria from the spa team are absolutly the best and it was so fun for us to come back for another massage. in our last morning we left so early and the hotel brought us breakfast to the room befor we left which was great! everything was so amazing for us and the view is outstanding. we will defienetlly come back!!! kisses from Israel

Miinukset: outdoor pool temperature should be warmer

Plussat: A excellent superior appartment with large balcony and amazing sea view.

Miinukset: We were spending most of time on our large beautiful balcony but WiFi coverage was not the best.

Plussat: Good location close to the beachfront and some amazing restaurants.

Miinukset: No tea or coffee. The aircon wasn’t great. The cold air doesn’t filter through to the bedroom which is where it is most needed.

Plussat: Very helpful host. She fulfilled all our requests:leaving our luggages and use beach towels before check in and after check out. Excellent location, exactly next to the sea.

Plussat: Little to small for 4 person nice view no good Beach you can not swimm to meny rocks

Miinukset: Nice view from balkony

Plussat: I stayed at Sonia Center, which is a new place , related to Sonia Villa, and I was very impressed with the place . Great staff , great location , friendly staff and a great value. The place was very nice , clean, spacious and great view. The apartment we stay at was very comfortable : big rooms, real big kitchen ( with stove , big fridge, microwave and all the extras), and spacious bathroom. The place was very very clean and the staff was amazing. They made us feel very welcome and were so friendly and beyond helpful (we had access to them 24/7). Highly recommend !

Plussat: Great location, close to the beach and restaurants.

Plussat: View and location

Miinukset: Worst internet connection in greece. Limited facilities. Cleaned once in five days

Plussat: The sea views were the absolute selling point for us. It was quiet and we rested very well. The apartment was comfortable and the AC worked very well. The manager was very accommodating - we were able to book an additional night at the very last minute and still stay in the same room. The location of the villa is very practical - as soon as you walk outside, you have plenty of restaurants and bars to choose from. The beach is of course just a stone's throw away. We will definitely be coming back to Villa Sonia!

Miinukset: Nothing

Plussat: The location close to everything and the warm welcome Debbie and Tatiana gave us

Plussat: Best ever location in that part of the island. Sea is basically on ur porch. We had a room with big terrace and great sofa - very comfy, clean and great host. Stores, cafes and everything u need is literally 2’ walk. Very recommended if u are staying in this part of Crete.

Plussat: Quiet and fairly private. Nice complex of Greek style apartments. All very well maintained.

Miinukset: Nothing

Plussat: Location was okay. Staff was kind

Plussat: Cleanliness, great overall, excellent, very friendly and helpful staff, bar and restaurant prices very reasonable

Miinukset: Nothing

Plussat: The property was fantastic. Great location a short walk away from beach restaurants and bars. The apartments themselves, we stayed in the new apartments completed in May 2018, were superb. They were clean, well furnished light and bright. We particularly enjoyed breakfast on out balcony to start the day. Swimming pool was clean and perfect for a dip to cool down and the area around the pool was great with trees providing natural shade. Would recommend to anyone and would return again if we look to visit the area in the future.

Miinukset: The only thing I would say is that the kitchen lacked a couple of simple things - washing up liquid, dish cloth and tea towel. It would also be good to have tall glasses as well.

Plussat: We loved the cats. There was a family of 4 kittens and their mum living on our veranda! Large appartment, nice pool, good bar area, great layout of complex. Laundry area was an added bonus. Kids liked the pool table. Staff were friendly and helpful. Plenty of clean towels provided. Very conveniently situated for access to water parks.

Miinukset: Bathroom would benefit from some updating. Air conditioning in the bedrooms was an extra charge on arrival but couldn’t have managed without it. There could have been more going on in the bar area - there was a singer on one night but that was it which meant that the bar was very quiet most evenings.

Plussat: Clean and calm place for a week of vacation. Excellent personnel! Facilities good and close to the beach. The possibility to take the bus to Hersonissos was also nice. Transfer to the airport also good.

Miinukset: Should have been a curtain for the shower.

Plussat: We LOVED it here, Crete is a beautiful place to explore and we had such a comfortable stay at the hotel. We loved having everything all inclusive, (the free alcohol was a treat, and we really took advantage of the free coffee) it just took the pressure off of finding places to eat all the time, and the food was really good. All of the staff was extremely pleasant and sweet, you can tell they are happy to be there. The kids club workers were AMAZING and our son really enjoyed the "mini disco party", he looked forward to it every night. There's really something for everyone here, there's a variety of pools and activities, we'd like to come back when our kids are older. HUGE bargain for the price.

Miinukset: It's just far away from the Western side of the island, but it's a great location for exploring the Eastern side of Crete. There is an airport nearby so you hear the planes, but not that bad, it never woke us up or anything.

Plussat: Property was very nice with a lot of activity for kids and adults alike

Miinukset: Maid staff clearly stole a pair of shoes from our room, I wouldn’t trust leaving anything of value in the room with very dishonest maid staff

Plussat: very nice stuff. great breakfast.clean rooms. great room service. the stuff very helpful when you have problem. we very enjoy. exellent vocation for family

Miinukset: everything great

Plussat: Breakfast was very good. Food was good. Kids activities were nice. Personel was polite and helpfull.

Miinukset: The room had a resent lift , new bathroom and floors but furnishing should be next.

Plussat: Nice stay

Miinukset: Everything

Plussat: A great family summer vacation at Annalipsis Hersonissos. about 20 minutes from the Heraklion by taxi or bus (a convenient air conditioned bus 2.6 euros towards). From the bus stop about a mile and a half or take a local taxi (7 euros) to the door of the hotel - a direct taxi from the airport to the 37 euros hotel. The hotel is located in front of and close to the sea shore Central dining room. No endless tables of food but definitely delicious non-mass. Managed efficiently and cleanly divided into several levels and not cluttered. Variety and delicious Another restaurant for guests in the evening is available upon reservation and served according to an included menu in the all-inclusive program and a variety of bars and cafés and snacks. You wont miss… food and drink A very large and diverse entertainment team cater for a variety of ages and activities (English, French, ... and a little German) The hotel complexes have a water park (walking distance Multiple skis for different detectors, adjacent to the snack bar included in the all-inclusive plan .The hotel staff is very friendly and welcoming, rooms very clean, including all the central areas as well as the rooms are very clean (There are several food complexes separate for Stella Village guests opposite Stella Palace . These are by the color of the bracelet) . all in all very fun and enjoyable staying with lots of fun, fun and activity-Yammas!!.

Miinukset: accessibility by public transportation is nit perfect!

Plussat: Amazing place, would highly recommend.

Miinukset: Everything

Plussat: Staff was great and super nice, Food was awesome. The place itself is beautiful, its by the beach so the view is great. super clean and the water park is simply awesome! Overall really a great place to travel with kids

Miinukset: It was kind of a downer that the all included ended at 23:00, since the kids went to sleep maybe 2 hours before- it didn't leave us much time to get drinks. Also, even though our rooms were great, the shower is incredibly small (making the mission of showering a toddler very frustrating) and our view from the balcony was to the wall of another bungalow. kind of a bummer...

Plussat: The location is great - just around 20-30 meters away from the see. The hotel territory is full of palms, blooming shrub, and olive trees. The rooms are pretty cosy and spacious. Very good and various food at the canteen, with a special attention to local specialities. Extremely useful and kind staff, especially, at the reception desk - all the receptionists are multilingual and attentive. A quiet cove protected with a mole. The cove is full of fishes and shellfishes - lovely environment for kids. A great aquapark with a number of inline tube and body slides.

Miinukset: Too little and a bit hard bed pillows. No WiFi in rooms, only at the reception - however, could be a plus for the families with kids and young teenagers. It was a bit hard and tricky to wield the faucet in the bathroom.

Plussat: The beds were super comfortable THE KIDS ENTERTAINMENT committee was excellent and the shows organized every night was outstanding the food was excellent too

Miinukset: Nothing to complain

Plussat: The room was comfortable and the decor was pretty. Very close to clubs if you like to party, the beach and restaurants. Staff are very friendly and willing to help

Miinukset: The room was small but good

Plussat: Would highly recommend staying here. Hotel has modern rooms with very ice staff. It is amongst all the restaurants and beaches you would need

Plussat: Great place by the sea. Great staff. Excepțional assistance for the acomodation.

Plussat: Súper good and center hotel

Miinukset: Whey forgot to write that i pay them then they required me to pay again until i proved I really paid):

Plussat: Staff was very friendly and helpful

Plussat: Clean. Good service Center area

Miinukset: There is no alot to do there. You have just loby and a restaurant.

Plussat: The staff throughout the hotel is very friendly. The food at the restaurant very good and fresh. The rooms are newly renovated and nicely done... beds are very comfy... The reception staff are very pleasant and helpful... they really make you feel welcome... I strongly recommend this hotel...

Miinukset: Everything was fine

Plussat: The hotel was very close to the city to all the bars and restaurants.

Miinukset: The cleaning staff was always cleanig early in the morning and was quite noisy

Plussat: Very large, clean room with comfortable beds. Reach and delicious continental breakfast. Nice location, close to beaches, shops and entertainments.

Miinukset: See-through shower doors are not very suitable for family with grownup kids. For honeymoon couple perfect.

Miinukset: A lot of walking. Extra charge for WiFi and games room. A lot of ants.

Plussat: Very good staff Very good food Very clean. Comfortable, quiet. Good for people who wants to rest. I recommend

Miinukset: 1.Internet free almost does not work, good internet costs 3 eur/day. 2.Sauna/Jacuzzi /Hammam is for extra charge. 3.Internal heated pool was cold.

Miinukset: We had a terrible experience at this hotel! We arrived at 1:55 for a 2:00 check in and didn’t get into our room till after 3:00. After over an hour of waiting for our room we finally got to our room but keys didn’t work. In making our reservations we requested a full mattress but were given two twins. When asked to fix it they were unable to help with our request. When we went to take a shower the water would got from warm to stifling hot! (My fiancé was burned by the water) After this I had finally had enough and asked to talk with a manager... We get down to the front desk at 8:00 PM and there is no manager on site and were told there’s nothing they can do till tomorrow....The next morning we finally were able to speak with a manager, (older lady) she questioned the authenticity of our every complaint/issue we had! On top of that she did nothing to compensate us for our miserable time. Please save yourself the time and money and go somewhere else!

Plussat: The Voula is very well decorated and presented, great location for Hersonissos, very quiet side street minutes from all amenities. Staff are very friendly and helpful, nothing is a problem for them, they are more than willing to help make your stay more enjoyable. Maid service is regular which is a bonus

Miinukset: I would say the accommodation is more apartments, there is a small bar but no restaurant or food available. This wasn't a major issue as the place is so close to bars and restaurants, you don't have to worry about the lack of this service

Plussat: The location was great and the staff too. Very welcoming and friendly

Plussat: Top floor room with an amazing wrap around terrace with a day bed, lounger , table and chairs. Owner was very friendly and helpful. Would have liked to have stayed longer.

Miinukset: -

Plussat: Friendly staff, great location, good breakfast

Miinukset: Sometimes slow wi-fi connections

Plussat: Viihtyisä, puhdas.

Miinukset: Vaikeasti saavutettava alue (kapea, jyrkkä tie, osin vilkasliikenteinen).

Plussat: The Creta blue boutique hotel has a nice location, good beds, nice swimming pool. Staff is friendly and reactive. The view from taverna / restaurant is superb. An ideal choice for sun lovers.

Miinukset: Amazingly this hotel has a very restricted breakfast. Anything extra is at additional cost. Your choice is a small quantity of meat and cheese, fruit or yoghourt, a fried, scrambled or cooked egg, marmelade, some bread types, conserved fruit juice, tea or coffee. Even water extra is at bar tariff. Everything is brought, so no buffet The route to the hotel is extremely narrow even by Greek standards.

Plussat: Huoneen laskuun syöminen oli todella helppoa - ei edes huoneen numeroa tai erikseen kuittausta tarvittu (tuttuina kun kohdeltiin heti alusta alkaen). Myös pöydän varaaminen tarvittaessa sujui tuosta vain ("tullaan taas illalla"). Ihan kuin olisi asunut ystävien luona (harvinaista!). Hotellin isäntäperhe isovanhempineen oli jokapäiväinen näky hotellialueella. Palvelu ravintolassa ei olisi voinut olla parempaa - niinpä siellä syötiinkin lähes joka päivä talon tarjotessa myös pienen jälkiruoan/juoman. Majoituksen hintaan kuulunut, riittävän hyvä aamiainen oli osittain buffet ja osittain listalta valittavissa - lisähintaan oli erikseen tilattavissa muutakin. Lähes jokailtaista erikoisillallista varten sai aamiaisella erikoisesitteen, jossa oli aina lopuksi päivän mietelause kreikkalaiseen filosofiseen tyyliin. Erikoisillallinen piti aamupäivällä varata erikseen, mikäli halusi sille osallistua. Melkein aina haluttiin. Lihapitoisissa BBQ-illoissa oli pihalla buffet ison olianteripuun alla. Ruoka oli hyvää ja hintataso jotain 10-40€ per illallinen. Muutamia hotellialueella majailleita kissoja (siistejä) poikasineen oli hauska seurata. Näkymät kauas Limin Hersonissokseen ja merelle ovat mahtavat. Pari supermarkettia ja useita ravintoloita lähistöllä. Asumisessa ei ollut valittamisen aihetta. Viileät aamut ja illat n. 20°. Vieraina oli lähinnä brittejä, hollantilaisia, ranskalaisia ja saksalaisia; jonkin verran lapsia, jopa vauvoja. Ei liian (jos ollenkaan) hienostunut hotelli.

Miinukset: Ylhäällä rinteessä sijaitsevaan hotelliin johtava tie on loppumatkasta n. 200m auringon laskettua ilman minkäänlaista valaistusta, joten kännykän tms. valolle on käyttöä. Samoin ajaminen hotellille ylös kylän läpi ja loppumatka kapeaa vuoristotietä pitkin vaatii rohkeutta, pitkää pinnaa ja tarkkuutta - varmaan kauhistus ensi kertaa autoilevalle. Omaa parkkipaikkaa ei ollut sen kummemmin varattu, vaikka hotelli niin antoikin ymmärtää (parkkialue oli yhteiskäytössä, ok). Siivooja vaikutti jättävän lattiat pyyhkimättä - eipä ollut silti varsinaisesti likaista.

Plussat: Nice view, nice pool area, calm, stylish rooms, clean, tasty food.

Miinukset: One man from personnel was rude, couldn't explain normally how dinner orders works. Breakfast quite poor for this level of hotel. Hotel situated on the steep hill, prepare to climb, on the other hand nice views from restaurant or room.

Plussat: Amazing hotel, amazing staff, amazing food! Could not fault this hotel at all. Short walking distance to the beautiful village of Koutouloufari. Perfect for a relaxing break.

Plussat: wonderful staff. Excellent food. Beautiful location with stunning views. Very clean and tidy. Walking distance to village a few minutes to all restaurants ,shops etc.

Miinukset: The only downside was the steep climb up to the rooms at the top of the hotel but we got fitter as our stay went on.

Plussat: Well maintained property, extremely helpful staff, excellent lunch and dinner and daily specials. The restaurant was super nicely furnished and had a great atmosphere. We will definitely return!

Miinukset: The breakfast which was included in the price was disappointing and you had also an opportunity to order extras with a little cost, but those were also below average.

Plussat: The room was lovely with our own balcony and hot tub, very clean, the staff were friendly, and all wishes were taken care of! The food was delicious and the hotel was very good value.

Plussat: Fantastic hotel with great views, excellent food and above all amazing staff!

Plussat: Rooms are ok

Miinukset: This hotel fits to specific family who like to stay at the hotel, eat their continental food and afraid by exploring the unknown or just don’t mind about the Greek culture. The breakfast is just bad with very poor choice, industrial juice, grassy, bad quality and fat food. The personal is very surprising : super nice with some familiar customers, hugging and kissing... A bit too much « familiar » atmosphere ... I had the « chance » to listen the concert (from my bedroom) organized by the hotel til 12am which have been named « typical Greek party » but with french songs... And outside of the hotel, - the city - is the worst place I’ve ever been : full of vulgar people going to karting and eating burgers. Avoid if you have high expectations.

Plussat: The upgrade is worth it if u can afford it

Miinukset: The breakfast was terrible the variety was very simple and very plain not worth eating there

Plussat: Spectacular view, wonderful staff, delicious food.

Miinukset: Bit tricky to find.

Plussat: The owners were very pleasant and the breakfast was amazing ...again traditional Cretan ..pastries,yoghurt fruit omelet salad and toasties ...

Miinukset: The room was in a traditional old building with heavy teak furniture which made it seem very dark and very cluttered .

Plussat: Absolutely beautiful hotel and rooms. Located in a very quaint town. Very safe and very friendly owners.

Miinukset: Parking was a little walk away.

Plussat: Breakfast not for the faint-hearted. Excellent food and very varied each day. Rooms beautiful, old Cretan style, very comfortable.

Miinukset: Cannot think of anything

Plussat: Excellent breakfast, more than enough lovely food, loved it.

Miinukset: Everything was perfect.

Plussat: We had a lovely stay at Casa di Veneto - the location was great, lots of nice restaurants nearby. The breakfast was a real highlight, and the room was beautiful.

Plussat: I was looking for somewhere quiet to chill out & forget all about work, the property ticked all the boxes & a big plus only a few steps to the village centre & warm welcoming cafes. Be prepared to have a big appetite for breakfast, all freshly prepared with something different every day, the fresh figs from their garden were a nice touch on my last day

Miinukset: The bathroom had quite a sophisticated shower set-up but didn't seem to provide hot enough water as the autumn was setting in

Plussat: everything!!!!!! from the host to the house!!!! beautiful!!!!!

Plussat: The endless breakfast

Miinukset: The bed head was a bit noisy!

Plussat: Bed was very comfortable, needed nothing. Aminities excellent. Breakfast was over the top, so Nice .To stay for a few days this is heaven any longer u would need a private balcony. Its a magical Place, we will stay there again

Miinukset: Only stayed for one night, cant fault it.