Hersonissos hotellia

Plussat: The staff were so friendly and welcoming and were always willing to help. The superior studio with sea/pool view was so lovely and cleaned daily, as well as it being very near the restaurants and bars. My friend and I would really recommend this hotel!

Plussat: We stayed in an apartment with two children. Clean, comfortable room. Very good location. Near a great restaurant with seafood. Three minutes walk to a nice beach. Hospitable hosts and excellent staff. The kitchen is well equipped. We will be happy to come here again! Thank you for a wonderful holiday!

Plussat: For a 3 star I was very surprised/impressed. The hotel was very clean and modern and the staff would do anything for you. Food and drinks were very reasonable priced and all the spirits were branded which was pleasing. Location was perfect as their were several beachfront bars and restaurants either way you walked. Close to the white lion where we went to watch all sports and the bus stop to Stalin’s, Malia and Agios-Nikolaos. Would definitely recommend.

Miinukset: If I had to pick anything it would be the kitchen area was too small and didn’t have a toaster but it’s rare you get these facilities in a small hotel. Also given it’s only small, although they were no trouble at all, I would have preferred it to be families and couples only.

Plussat: We loved this place. The owner Mr Dialiani is the perfect host and very accomodating. I am new to booking on line and made so many mix ups with our dates and schedules. Mr Dialianas was very helpful and generous with re scheduling. The rooms are modern and spotless with a nice view and the pool and bar area has a lovely vibe. The hotel has access to all the restaurants in the area. It also has a lift. I will be recommending Petra Beach Hotel to my family and friends.

Miinukset: Loved everything!

Plussat: The location was great Pool lovely Bar well stocked Staff friendly

Miinukset: They allow large groups of boys and girls to stay unfortunately we were surrounded by them and they were very loud until sometimes 6am

Plussat: If off the busy streets and busy restaurant part. Quiet and clean, big space and good parking space. Good service and helpful.

Miinukset: Nothing much about the hotel, it is what i expected and the price i paid. except this town itself, it's a bit trashy and low ended, compared to other parts or Crete town. Doesnt have character.

Plussat: Very clean, friendly helpful staff perfect location

Miinukset: Nothing

Plussat: Amazing location amazing people amazing service. Thank you

Miinukset: Nothing absolutely amazing hotel!

Plussat: I have liked the kindness of the two owners, Always available to supporto and provide suggestions. the swimming pool garden is lovely for family with smal children. to go to some nice beach you need to take a car and drive for 4/5 kilometer s

Miinukset: maybe the fact that there is no beach nearby, but overall it's not a big deal.

Plussat: Everything was great. We had a feeling that we were the only guests in the hotel. It was very quiet and private holiday.

Miinukset: No dinner buffet option - would be nice to see in the future

Plussat: From the moment we walked in the door, the red carpet was rolled out and we were overcome with relaxation. The room and property were spotless, quiet and comfortable. The food and service at all three restaurants were phenomenal.

Plussat: State of the art brand new property, great attention to detail, very high end amenties and the staff goes the extra mile

Miinukset: Nothing

Plussat: Everything wonderful, especially team, breakfast and cleanliness !!!

Plussat: High quality, calm and relaxing. Private pool. Staff exellent. Breakfast great.

Miinukset: It was a bit too quiet in the first days of july. Not many other guests. Its a bit pricy; dinner at least 80-100 pp per day, drinks 8-14 euro.

Plussat: The level of hotel service is among the highest in the world! We travel a lot to the 5-star delux hotels and have never received such service. A perfect staff, services, thinking of all the needs Must specify the service of Mrs Fillis the gest relastion and Mr Aris from the main restaurant, No words!! A new and marble hotel! We'll definitely be back here. Thank you for best vacation ever!!

Plussat: State of the art brand new property, great attention to detail, very high end amenties and the staff goes the extra mile. exceptional hotel in every sense, architectural masterpiece to maximise the views from every part of the hotel.

Miinukset: I had a few issues but it’s they went over and beyond to make sure they where sorted out. Mistakes can happen but how they dealt with them was incredible and the best customer service I’ve known outside of the uk and America.

Plussat: The check in process was very relaxed and all the staff was amazing. I found the staff at Nana Princess to be the best in terms of friendliness, competence and really made you feel at home compared to any resort I've ever been to. The resort is quite large and spread out as it slopes downward toward the water. It never felt crowded and at times you felt like you were alone. The breakfast exceeded my expectations with a wide variety and fresh squeeded juice. We ate out for lunch and dinner as there were cheaper options and we were more interested in eating at some local places. The rooms were amazing and very hi-tech. The spa treatments were great and cannot recommend this place enough.

Miinukset: During breakfast, there was a lot of ordering around by management to the staff which I found to be annoying as they weren't quiet or subtle about how they did it. After having a spa treatment we were in the 'quiet room' relaxing and during this time guests were being given a tour of the spa and they were really loud talking and laughing which kind of ruined the experience at the end of the treatment.

Plussat: Everything was excelent!

Plussat: I liked very much the space and luxury of the resort, as well as the quality of the gourmet dinner! Was very relaxing to walk around and having full peace of mind due to less people and crowding. Either you prefer beach (excellent water) or pool, or private one. The stuff is very well trained and extremely polite!

Miinukset: There is nothing I dislike! I had a great, relaxing vacation, although with kids

Plussat: Amazing property !!! Magnificent staff !!!

Plussat: Absolutely everything

Plussat: Everything. Amazing staff. Reception doesn't welcome properly they just give you a form. Instead they should confirm one's booking and for advise on optional extras at reception not from the room.

Miinukset: No access to ala carte restaurant for staying less than 5 nights

Plussat: Everything. Perfect hotel!

Plussat: Food, pool, comfortable rooms and top notch service. Will be back one day.

Miinukset: Not really near anything but if you just want to relax this place is perfect.

Plussat: Stunning resort! Amazing large pool area with plenty of places to relax. The food was fantastic and all of the staff are very kind and accommodating. We stayed in room with shared pool and it was very nice to be able to slip into the pool whenever you like! We then moved to a villa which was beautiful! We had our own private pool which was very nice but I would say the room with shared pool is better value for money if you don't mind swimming with others around!

Miinukset: The resort is a little bit secluded but this isn't bad as you don't really want to leave!!

Plussat: Friendly staff, good place to relax good amenities

Miinukset: Wish they would invest in afew shuttle buses/ vans . If your five star gotta arrange for pickups at airport / port . I got a quote from hotel for €50 pickup each way through their 3rd party every cab company I got quoted €32 so that’s really my only grievance

Plussat: Everything was superb,the staff,the food,the athmosphere

Miinukset: the beach is not very good

Plussat: Very friendly staff making us to feel at home. We were travelling with another couple that arrived the day before. We arrived very early in the day when our room was not yet available and we could had breakfast with them.

Plussat: Hotelli oli siisti ja viihtysä. Henkilökunta ystävällistä ja aina valmiina auttamaan asiassa kuin asiassa.

Miinukset: Allasbaari olisi saanut olla auki. Ja allaskin hieman liian pieni.

Plussat: Great staff they are super friendly and helpful. Also the location was great right in the center but in your room you don’t hear to noice from outside. The room was clean and the air conditioning is a major plus.

Plussat: Good position, good staff.

Plussat: Everyone was very friendly and accommodating

Miinukset: There was nothing I didn’t like

Plussat: Excellent staff. Very good location

Plussat: Perfect location. Friendly and helpful staff.

Plussat: Everything was excellent from the start to the end. Amazing staff, helpfull and really friendly.

Plussat: The owners/family running the hotel are just amazing people. They are all heart ♥ and each guest is like family to them. The best beach (small beach, close by, lovely soft sand and nice waves) is just 100m down the road from the hotel lobby and all the best shopping and restaursts are located next to the hotel. I warmly recommend Thalia Hotel to anyone traveling to Crete or the Hersonissos region.

Miinukset: I would have loved to have more variety between different days at breakfast. It seemed to me, that the breakfast was the same each day. Though it was all very tasty!

Plussat: The staff is great The rooms are clean

Miinukset: The breakfast was ok, But it was missing sausages or bacon .

Plussat: The studio is fully equipped so it makes you feel at home. The surroundings are wonderful, the location peaceful and only 15 minutes away by car from the beach in Hersonissos. There is a free shuttle that takes you to the city centre which is very convenient. The staff is absolutely fantastic and is doing their best to make your stay perfect. They even offer the possibility to rent you a DVD to see a film and there are around 300 films you can choose from. The food variety is amazing, including freshly squeezed juice, fresh season fruit, local cheese, salads, omelette, boiled eggs, fried eggs, 5 types of bread, nuts, local honey, dried fruit for breakfast and for dinner any dish you could think of, from mousaka to lamb chops, pasta bolognese, pizza, cooked vegetables, salads, fresh fruit, cake etc. The animation team is really enthusiastic about their jobs and you can see it reflected in every activity they do for adults and children alike, from stretching classes to dance classes. We spent the Orthodox Easter there and we had a traditional dinner on Sunday night and the restaurant was beautifully decorated for the holiday. The hotel provided us with a free shuttle to the local church to join Easter mass and see the fireworks. Every single day of our holiday was a blessing. It was the best hotel we ever stayed in. Thank you!

Miinukset: The free 15 minute massage was in fact a 5 minute massage and you were suggested to try one of the massages the spa was offering so you could get 15 minutes extra then. The indoor pool is very small and there is only one shower in the changing room. The drinks are not included in the price of half board, only coffee and fresh juice for breakfast.

Plussat: Kaikki oli täydellistä! Uima-allasalue ravintoloineen loistava. Sisäuima-allas kiva. Henkilökunta supermukava!

Miinukset: Ei mitään huonoa.

Plussat: every thing was perfect. the room, personnel, pool, equipement... everything...

Miinukset: the food of the restaurant was terrible and the hotel was far of the city so there was no restaurant around

Plussat: Resortti ihanan rauhallinen ja kaunis. Työkiireet ja aikataulut unohtuvat. Paljon aktiviteetteja lapsille ja perheille yhteistä tekemistä: Minigolf, tennis, pingis, lentopallo. Vesipuisto lähellä ja sinne ilmainen kyyditys! Hyvät uima-altaat ja mahdollisuus rentoutua saunassa ja sisäuima-altaalla. Huippuystävällinen ja avulias henkilökunta. Meillä oli 9 yötä varattuna 2 eri matkanjärjestäjän kautta ja saimme asua koko ajan samassa huoneistossa

Miinukset: Resortti on hieman sivussa. Bussi kulkee päivällä ok, mutta illasta saisi olla myöhäisempi kyyti takaisin hotellille. Illallinen nautiskellaan myöhään ja viimeinen bussi lähtee jo 7 jälkeen. Auton saa toki vuokrattua edullisesti. 40€/päivä.

Plussat: Two nice pools, excellent breakfast, very well equipped rooms, minigolf, lovely SPA, secluded location which was a plus for us, beautiful gardens with lots of butterflies, well stocked minimarket.

Miinukset: There were some issues with cleanliness during our stay and one of our SPA treatments was partially ruined by screaming kids let into the SPA. For the record: we complained with the manager and were compensated with free dinner. We had some freshly hatched spiders in our bathroom too but got rid of them ourselves. Staff should look out for white lairs in dark corners.

Plussat: Amazing place so comfortable and peaceful. Will definitely come back again.

Plussat: This beautiful hotel awakens all of the senses the moment you arrive. From the sights and smells of the beautiful landscaped gardens, to the sounds of the birds from dawn to dusk, the feeling of the light breeze and the warm sun on your face and the incredible views across the hills down to the sea....it’s just so stunning. I couldn’t believe how big my balcony/terrace was and I pinched myself every day at the view I had - ocean from one side to the other. It was incredible and I was so lucky to have been given such a lovely space to unwind in. I travelled alone and my aim was to find a place where I could relax and de-stress. This place is perfect and there weren’t many other holiday makers there. I can’t speak for high season but I’d imagine it will still be very quaint and relaxing owing to the style and layout of the architecture. But there are activities and an entertainment team for families if that’s what you want. Very chilled ambience by the pool and not too noisy. The sun beds are set amongst olive trees which is so lovely. I had a self-catering studio which was perfect for me. There is a well-stocked shop on sight, but the shuttle bus to the main town of Hersonissos drops you right near a big supermarket, so I stocked up on fresh Mediterranean food for the week and didn’t need much else. I ate on the balcony terrace every day, it was lovely. All of the staff were very friendly and helpful. The cleaners, including Maria and Marilena work so hard but always have a smile on their face and were lovely to chat to. Thank you to the kind man who rescued me at gone midnight - when I found a big spider and called reception as I couldn’t sleep haha! I had some incredible spa treatments. The spa staff are very attentive and personable. Thank you to Martina, who was very kind and worked out a package for my personal needs. Thank you to Ana who gave me a free fifteen min massage to assess how tense I was and what treatments would be good.

Miinukset: Whilst it is lovely being away from the main tourist town, you ideally need a car to explore the real Crete. The free shuttle coach to Hersonissos is useful, but Hersonissos is very touristy and a bit tacky, so without a car, it can feel a bit isolating. There is a stop at the old village though - which is very pretty, with stunning little houses and tavernas. Visit Maria in her homemade ceramics shop - on the site of her great-grandfather’s house. A lovely place to buy authentic Greek presents. My terrace was huge! It would have been lovely to sunbathe on there instead of walking up to the pool every time, but there was no sun lounger. Just a couple of chairs and a little table. I think a sun lounger would make a perfect addition to the huge terraces in this hotel. No other negative issues :). It was lovely! Thank you to Village Heights :)

Plussat: We were lucky to get upgraded. Our room was clean and spacious. The bed and pillows were very comfortable. Buffet breakfast offered a good selection of options. The Elia restaurant is also decent. Fast and stable WiFi

Miinukset: The resort was a little dated. The air conditioning was noisy probably because of the age of the facility.

Plussat: Beautiful complex with stunning gardens & clean, comfortable apartments, beautifully furnished. Two beautiful swimming pools. Our favourite was the one at the snack bar, where you could have a selection of coffees, cold drinks, ice-creams and tasty lunches.

Miinukset: There were some great entertainment options at night time, after dinner. There is an animation team, who put on some evening shows but, let's just say, they need to seriously polish their act! Sorry guys!

Plussat: The staff was very helpful and very friendly. We love the view and the layout.

Miinukset: Since we didnt have a car I wish the transportation for going to town was more often, but I understand there were not many people needing transportation like me.

Plussat: Kind staff, flexible with check-in and check-out, exceptional service at reception, restaurant and housekeeping.

Miinukset: None

Plussat: The staff, the pool. The silence

Miinukset: The style (decoration) : not modern enough- Too much traditionnel-

Plussat: The staff in the hotel are very nice

Miinukset: - I don't understand why they install a bathtub in the room, it take too much space. - when I checked out, they charged me a glass of whisky and many capsule of coffee. But I didn't drink it. They finally deleted the whisky and 2 capsules of coffee.

Plussat: The beach and all the sun beds were amazing, the breakfast was very high standard with many different things to choose from. Every evening your room is made again and they leave water and sweets which is very kind and nice. Overall service is excellent, all in a very high standard.

Miinukset: 1. The double beds that are on the swimming pool costs 150 euros a day!!! That is totally insane! The first day we arrived there were no free beds available at the pool and the only ones available were these so we couldn't enjoy the pool that day. Along all of our stay at the hotel *no one* used these 8 double beds, it is just shamefull and caused a wierd feeling to other guests we talked to about that matter as well. We visited many luxury hotels in Greece and other places, you pay enough for your room there is no reason to charge such a ridiculous amount for pool double bed! 2. The prices of drinks and food at the hotel itself were very high, 3-4 times more than prices of good restaurants at the surrounding (basic salad at every restaurant is 5-6 euros, at the hotel 15. A 1 liter bottle of water costs 3 euros instead of 1). All of these things regarding the costs during your stay at the hotel makes a bad feeling as you pay so much for your room and want to enjoy and stay all day long at the resort but the prices felt very unfair for us as guests.

Plussat: It’s a very nice property, more like a resort and perfect for a few days of relaxation.

Miinukset: It’s very far from everything. Housekeeping service and the cleanliness of the rooms is not up to 5 star standards.

Plussat: Everything about the place is amazing! The staff is very friendly and welcoming, the food is very good. It’s the kind of place where you can really detach from your day to day routine! It was our second time and it surely won’t be the last!! Truly recommend the place to anyone who wants a dream holiday

Plussat: Gorgeous views of the sea, lovely clean and contemporary rooms, a fantastic buffet breakfast, extremely helpful and friendly staff, poolside and beach-side food and drinks service.

Miinukset: The food in the restaurants is quite overpriced - spent the last few nights getting taxis out to eat as much cheaper and more variety! Also the location is nice (in terms of being by the sea) , but you generally need to get a taxi to go anywhere.

Plussat: Rauhallinen, siisti, harmoninen ja kaunis paikka, jossa sielu lepää.

Plussat: Layout, facilities, staff

Miinukset: Maybe more vegan food option

Plussat: Amazing place! Hope to return soon..

Miinukset: The cleaning in the room was only fine..

Plussat: New and clean

Plussat: Shining clean, well designed and decorated with style. Ambient and relaxing atmosphere. It seems that they thought of all tiny things that make this hotel very comfy.

Plussat: Ruoka-annosten ja ympäristön siisteyden laatutaso oli erinomainen. Rauhallinen ja tasokas ympäristö vastasi odotuksiamme. Suosittelen erityisesti pariskunnille.

Plussat: The best place in the world. I am getting married here. Everything is so perfect the food is all amazing. It is literally unbelievable.

Miinukset: the room next to us I’ve never heard a louder voice in my life, guests should be told to keep voices to a minimum especially if you have a speaker in your mouth. Also on the beach we ordered a margarita pizza for 25 euros I find that price ridiculous considering it was the only thing that didn’t taste nice in the whole resort. And also cocktails are overpriced

Plussat: The rooms are very modern and the staff are very polite and helpfull

Plussat: Nice and modern hotel near the town square in old Hersonissos. Large apartment with two rooms. Clean!

Plussat: Very clean spacious rooms wonderful staff definitely will return very soon

Plussat: Everything here is super! Customer service, food, location.

Miinukset: There are not buses that connects this place with the centre of the city.

Plussat: Smoosh was a pleasant experience!

Miinukset: Hot dog came covered in mayo and ketchup!

Plussat: Small complex, personal but also private. Really clean. Great food, very reasonable prices. Demitrius and Melanie were really lovely, friendly and helpful. Would definitely recommend.

Miinukset: Shower was a bit too small!

Plussat: The apartments are extremely well furnished and equipped and are maintained very well. All areas were spotlessly clean thanks to the hard work of the housekeeper/cleaner. The food available was well cooked and offered a good choice and bar service was efficient and friendly. The pool area was clean and had sufficient sunbeds and the pool itself was clean and large enough to swim in - not just a plunger pool. Special thanks go to Dmitri, Maria and Melanie for making our stay special and for their constant cheerful help. We look forward to returning to this great place and Old Hersinosis, Brian and Carla

Miinukset: Leaving!

Plussat: Very well arranged, modern and well equipped apartment, beautiful view, VERY friendly receptioner who is also the manager....Definitely yes!

Plussat: Lovely location and facilities.

Plussat: The apartment is clean and nice. I was surprise to find dish soup in the kitchen, but sponge was missing, I suggest to add. Everything else was ok. I highly recomment for families wirh kids.

Miinukset: In the bathroom we could not open the window.

Plussat: Location was okay. Staff was kind

Plussat: Cleanliness, great overall, excellent, very friendly and helpful staff, bar and restaurant prices very reasonable

Miinukset: Nothing

Plussat: The property was fantastic. Great location a short walk away from beach restaurants and bars. The apartments themselves, we stayed in the new apartments completed in May 2018, were superb. They were clean, well furnished light and bright. We particularly enjoyed breakfast on out balcony to start the day. Swimming pool was clean and perfect for a dip to cool down and the area around the pool was great with trees providing natural shade. Would recommend to anyone and would return again if we look to visit the area in the future.

Miinukset: The only thing I would say is that the kitchen lacked a couple of simple things - washing up liquid, dish cloth and tea towel. It would also be good to have tall glasses as well.

Plussat: We loved the cats. There was a family of 4 kittens and their mum living on our veranda! Large appartment, nice pool, good bar area, great layout of complex. Laundry area was an added bonus. Kids liked the pool table. Staff were friendly and helpful. Plenty of clean towels provided. Very conveniently situated for access to water parks.

Miinukset: Bathroom would benefit from some updating. Air conditioning in the bedrooms was an extra charge on arrival but couldn’t have managed without it. There could have been more going on in the bar area - there was a singer on one night but that was it which meant that the bar was very quiet most evenings.

Plussat: Clean and calm place for a week of vacation. Excellent personnel! Facilities good and close to the beach. The possibility to take the bus to Hersonissos was also nice. Transfer to the airport also good.

Miinukset: Should have been a curtain for the shower.

Plussat: The Location, friendly staff, clean Pool area,

Miinukset: No hair dryer, no microwave, no iron or ironing board, no tea towel or washing up liquid The T V was small and old, no cushions on furniture Very sparse

Plussat: Entertainment team was absolutely great, the best what I have ever seen. We enjoyed all their shows during evenings and kids loved their minidisco.

Plussat: Walkable to a small village with great food. Car rental on-site was very handy. Just wake up and go. Room was clean and generally well maintained. Beach umbrellas + chairs + pools were all done right. Not overcrowded; there was always a seat available.

Miinukset: The food and drinks are beyond bad. We had one meal on the property and then wrote off our all-inclusive thing and ate every other meal in Analipsi, the village a 10 minute walk to the west. There are several great options there: marina, paradiesos, tritonas, pita land. The food is mainly chicken nuggets and pasta and piles of pre-cooked burgers. The "greek corner" is embarrassing and tastes awful. The "greek snack bar" serves freezer-burned mussels, salads without feta (?!?!?), pork medallions cooked until they're bricks, and other travesties. Drinks were laughably bad. The beer, labeled "Cretan beer", tastes like water and does not appear to have any alcohol, the wines, all on tap, are hilariously bad. Surly bartenders await your command to make the worst mixed drinks you've ever had. The nearest bar with drinks other than the tap drinks are at the main bar, a several minute walk from the beach. The beach isn't terrible, but the pictures make it look sandy. It's not -- it's a bunch of sand poured on top of rocks, and as soon as you get into the water you're likely to get some small scrapes. There's one small area to the east of the dock that has many fewer rocks, and the entire hotel swims there and ignores the rest of the beach. I could imagine staying here again: finding a cheap room, skipping the all-inclusive part, and just using it as a pretty well-run place to stay. But man, stay away from the food.

Plussat: The facilities for children were really good - all day childrens activities, mini disco, evening entertainment and swimming pools with slides etc. Lots of sports facilities. The staff were good with young children and polite if you have any questions they always tried to help. There was never a need to get up early to reserve a sun lounge!!!!! (despite having a lot of guests....) It's quiet and has its own beach - hence a good location for us we weren't looking to go out during the evenings. We didn't feel the need to go off-site - our daughter was happy with the pool and mini club. The food is ok and they try to offer a variety of options but remember its a resort. If you want Michelin stars you'll be dissappointed.

Miinukset: The Wi-Fi is not good. Very few English TV channels and these are all news and current affairs.

Plussat: The beds were really comfortable and the water park was fantastic for the kids.

Miinukset: There wasn't a lot of service. Most of time it was self serve.

Plussat: Pool options,activities,water park, beach,pool party,beach party,the food,spa,gym,friendly staff......etc Everything was perfect

Plussat: Fabulous place. Great food with lots of options and decent drink. Perfect blues skies and ~28C with a breeze - heavenly. Wonderful facilities, including fine selection of different sized, styles, moods of pools (salt and fresh water). and waterpark area. Right on the beach, but sea often too rough to do more that play in the shallow waves. Nothing felt crowded in the hotel. Friendly staff. Comfortable family room layout. The whole family loved it here.

Miinukset: Tiniest niggle that we never got replacement shower gels and shampoos in the room when they were finished without going to ask each time. Unexplained confusion with our booking on arrival, so couldn't get straight to room, but they worked it out after a while.

Plussat: Hotel pools and water park, Hotel beach, Great animations for kids (the animators are really dedicated, always smiling, encouraging kids and parents to participate in many daily events), friendly and helpful staff, hotel comfort and cleanliness.

Miinukset: Lack of staff / life guards supervision on pools/water-park. Parents weren't watching kids and they tend to climb the slides causing the sliding ones hitting them. Some of the parents disrespected signs to not to use the slides ... thus since no one was controlling the situations we heard may kids crying. In my opinion this is major (is fine till someone gets hurt seriously). Too much crowd in canteen (to take a food as it wasn't a problem to find a table), selection of food wasn't too diverse, especially for kids. Still it was good - it is not a major issue. I wish freshly squeezed juices are available all time

Plussat: Excellent 5 star hotel, very clean, the water park was excellent, the food was excellent, the pools were excellent, very orgenised, great place for families. very recomended, will go there again.

Miinukset: Internet wifi - can be improved

Plussat: Kokki avusti ystävällisesti pähkinä-allergista lastamme oikeiden ruokien valinnassa ja tarvittaessa valmistivat.

Plussat: Exceptionally clean, next level of worry-free all-inclusive, incredible choice and quality of food extremely friendly staff, lots of activities, when desired.

Miinukset: Wi-fi

Plussat: Good location close to the beachfront and some amazing restaurants.

Miinukset: No tea or coffee. The aircon wasn’t great. The cold air doesn’t filter through to the bedroom which is where it is most needed.

Plussat: Little to small for 4 person nice view no good Beach you can not swimm to meny rocks

Miinukset: Nice view from balkony

Plussat: View and location

Miinukset: Worst internet connection in greece. Limited facilities. Cleaned once in five days

Plussat: Huge balcony with amazing view

Miinukset: A bit pricy, no washing liquid, no brush for floor

Plussat: The sea views were the absolute selling point for us. It was quiet and we rested very well. The apartment was comfortable and the AC worked very well. The manager was very accommodating - we were able to book an additional night at the very last minute and still stay in the same room. The location of the villa is very practical - as soon as you walk outside, you have plenty of restaurants and bars to choose from. The beach is of course just a stone's throw away. We will definitely be coming back to Villa Sonia!

Miinukset: Nothing

Plussat: The location close to everything and the warm welcome Debbie and Tatiana gave us

Plussat: Excellent apartment. Nicely renovated and clean. Perfect for 2-4 people. Very friendly and helpful staff who were always available to help with any queries such as organising a taxi etc.

Miinukset: The street outside is quite noisy but at least the location was very central.

Plussat: Just came back from the super great vacation at Villa Sonia: Very clean room with everything you need. Excellent room clean lady. Best location, balcony with sea view. Super nice owner of this hotel, very helpful, she made us feel like at home. It was really the best booking experience, I love crete.

Miinukset: Everything prefect

Plussat: Everything was amazing, the location is exactly what I desired for a holiday lots of restaurants and activities around. We were lost on our arrival so Tatiana picked us up which was so kind of her she explained everything so well and recommended Argo Tavarna restaurant which had the best food ever. The room was spacious and clean with an amazing view. Literally perfect. And also the owner, we had the pleasure to meet him and he was also one of the most amazing people ever. 100 recommended.

Plussat: Nice room with a great view of the seaside. There are a lot of restaurants around so there's plenty to pick from.

Miinukset: The balcony was a bit small but it's still pretty good location.

Plussat: The rooms are clean enough, the mini bar is well stocked and refilled every day. The staff was always very helpful and they spoke good English. There was a great variety of food in the main restaurant. The beach is small but nice and clean, with smooth sand and is sheltered from the wind and waves.

Miinukset: the water in the aqua park was too cold for our child. At the waterpark, around closing time there were a lot of dead cicadas in and around the pools - no one had cleaned them. The golf carts they are using for the staff have a very loud, annoying reverse beeper, which will wake you up if you sleep lightly. The hotel-issued bracelet is made from a sharp-edged plastic that has scratched myself and my child when i was not paying attention.

Plussat: This is as luxurious as it gets. Anything you would want is defined in Stella. We were lucky enough to be able to book a room with a private pool. Fantastic. Even though the decking and sunbeds doesn't see all the sun all day every day, the pool pretty much gets most the benefit. You'll get at least one sunbed with sun drenched exposure, this is on end of July days. Our room was filled with fruit on check-in. As well as a mini bar and bottle of white wine. Fridge which worked so well was stocked accordingly.  Beds so comfy. Cleaners regular, replacing water every day. Lovely big bathroom. Bath towels for beds or beach. Whilst there, we got a general message to not reserve sunbeds in advance and any unused for hour would be removed. We actually saw this policy in activation, so I guess there are some selfish people out there... We had buffet restaurant themed main meals....such as steak night, Mexican night, Italian night etc.....as we were all inclusive we chose the Italian restaurant above the Poseidon to indulge on our last night. Everything was lovely! There are other restaurants such as Local Greek and an Oriental too. Entertainment every night for families at 9.30pm....we saw circus acts, acrobat show and dance show from around the world. Special mention to Alex on the golf buggy.... he'll take you and luggage quickly to destination! Special mention to Alexander on the phone....half way through our stay, she phoned to ask how our stay was! Nice touch. Everything from check in to check out was classy. Definitely Crete comes up to scratch with this place! Lovely place to stay...

Miinukset: No bottle openers to open the sift drinks provided.

Plussat: Kaikki oli hyvin hoidettu, ruoka oli monipuolista ja vaihteli teemailloittain. Altaat olivat hienoja ja vesipuisto uusi ja ihan kiva lapsille (5 ja 9). ilta ohjelmaa oli mukavasti löytyi sirkusta, taikuria ja akrobatiaa ja lapsille oli omat ohjelmat. Kaikkialla oli siistiä ja mistään ei tarvinnut maksaa mitään ylimääräistä, kaikki kuului hintaan.

Miinukset: Jos meressä tykkää pulikoida niin tämän hotellin ranta ei kyllä ole mikään priima. Vähän matkan päästä löytyy toki hienompia rantoja.

Plussat: Food was excellent! Plenty of entertainment for everyone in the family. The new Greek restaurant was amazing.

Plussat: Great location and facilities. Clean rooms and the entertainment every night was great especially for kids.

Plussat: friendly staff excellent resort with many thing to do overall was very nice place to spend time at

Plussat: Very clean rooms. Plenty to do for kids. Great food at the buffet. I don’t typically like buffet style but this was great. Beach wasn’t the best but you can walk 10 min to a better one or take a taxi to some really great ones within 10 min. Nice water park, pools, and even an arcade for kids. Several pool tables and table tennis. Highly recommended.

Miinukset: The beach wasn’t so great.

Plussat: Value for money. Great location with many things to do around the area for kids

Plussat: It has a nice little water park and a private beach, the swimming pools are very large and the evening shows are nice. The Italian restaurant is very good.

Miinukset: The pillows are not comfortable, the pools are not very clean, the service at the pool bar is terrible, you can sit there for hours and not get any drink. All the chairs next to the pool are reserved with towels from 8 AM till 6 PM. The SPA treatments are overpriced. During day time all you hear is the loud sound that the cicadas make, and it is very irritating.

Plussat: Food, Water Park, Room, Private Pool, Location, Friendly Staff, Private Beach, Room Service

Plussat: Everything was perfect. The best all inclusive hotel for families.

Plussat: The Voula is very well decorated and presented, great location for Hersonissos, very quiet side street minutes from all amenities. Staff are very friendly and helpful, nothing is a problem for them, they are more than willing to help make your stay more enjoyable. Maid service is regular which is a bonus

Miinukset: I would say the accommodation is more apartments, there is a small bar but no restaurant or food available. This wasn't a major issue as the place is so close to bars and restaurants, you don't have to worry about the lack of this service

Plussat: We had a perfect stay. The hotel is very centrally located but totally quiet. It takes only a 2 minutes walk to the nearest beach. Parking is literally next door available. The staff is gorgeous and the breakfast excellent. The team creates a very warm, relaxed and welcoming atmosphere. The rooms are new and well appointed - and perfectly clean. It is also a very good home base for any excursions one might plan. We will definitely come back.

Plussat: The location was great and the staff too. Very welcoming and friendly

Plussat: Top floor room with an amazing wrap around terrace with a day bed, lounger , table and chairs. Owner was very friendly and helpful. Would have liked to have stayed longer.

Miinukset: -

Plussat: Friendly staff, great location, good breakfast

Miinukset: Sometimes slow wi-fi connections

Plussat: Great Hotel - Professional Staff !!!!

Plussat: We LOVED it here, Crete is a beautiful place to explore and we had such a comfortable stay at the hotel. We loved having everything all inclusive, (the free alcohol was a treat, and we really took advantage of the free coffee) it just took the pressure off of finding places to eat all the time, and the food was really good. All of the staff was extremely pleasant and sweet, you can tell they are happy to be there. The kids club workers were AMAZING and our son really enjoyed the "mini disco party", he looked forward to it every night. There's really something for everyone here, there's a variety of pools and activities, we'd like to come back when our kids are older. HUGE bargain for the price.

Miinukset: It's just far away from the Western side of the island, but it's a great location for exploring the Eastern side of Crete. There is an airport nearby so you hear the planes, but not that bad, it never woke us up or anything.

Plussat: Property was very nice with a lot of activity for kids and adults alike

Miinukset: Maid staff clearly stole a pair of shoes from our room, I wouldn’t trust leaving anything of value in the room with very dishonest maid staff

Plussat: Absolutely wonderful experience !! Fabulous few days!!!! Clean bright rooms,lovely food!!! Amazing kids pool and wonderful shows for the whole family!!!! Lovely staff and very professional...

Plussat: Fantastic service, super friendly staff all willing to go above and beyond to make your stay perfect . Clean, plenty of facilities and good food.

Plussat: Breakfast was very good. Food was good. Kids activities were nice. Personel was polite and helpfull.

Miinukset: The room had a resent lift , new bathroom and floors but furnishing should be next.

Plussat: Amazing staff. Especially Stella. Great choice at meal times. First time my husband and five kids have been away together. Hotel well situated. Private beach (Needs a bar!). Rooms clean simple and bright.

Miinukset: Mattresses too soft, pillows too hard. No duvets. Only blankets.

Plussat: Strictly speaking, it's not full 4-Star premises – no marble floors, staircases decorated with Swarovski crystal etc. But everything else is fully compensated by absolutely friendly, well-trained and motivated staff (Faniz, Marina, Josephine to mention just few), nice location, good meals and, of course, by the sea and the beach. If you prefer a club life with all night long dancing/socializing – look somewhere else. This a peaceful resort for relaxation – be it a family with few kids or grownups. You’ll find a lotta entertainment for the former and endless choice of cozy places/drinks for the latter. Everything you need (even some extras that you did not find in your room - like iron, bathrobe - can be arranged in second by simple phone call.

Miinukset: This is a landing zone for Heraklion International airport – means every 5 to 15 minutes you have a jet passing right over your head. You may love it if you are with Flightradar 24 or just a volunteer tracking each and single flight, but I’m not. Second source of unwanted noise might be badly behaved kids (and there were some of them, sorry).

Plussat: The beds were super comfortable THE KIDS ENTERTAINMENT committee was excellent and the shows organized every night was outstanding the food was excellent too

Miinukset: Nothing to complain

Plussat: Nice staff, verey clean area, tasty food

Miinukset: No proper blankets

Plussat: Staff was extremely attentive.

Miinukset: There wasn’t much to do.

Plussat: Amazing breakfast! great service and lots of variety of food and local cousine.

Miinukset: Nothing.

Plussat: Everything was excellent, very high standards. Room beautiful with amazing sea view. Very clean and lovely decorated. The breakfast was a buffet and it was excellent, huge variety. All the waiters were absolutely lovely.Totally recommend

Miinukset: Nothing, everything was perfect.

Plussat: Right on the beach and with a huge garden for sunbathing Lovely staff Good food delicious with lots of choice Desserts fab

Miinukset: The very small swimming pool as the beach was difficult to swim from

Plussat: Food was tremendous, and the staff were ever so friendly. Great location and value for money

Miinukset: Cocktails were really expensive 12 euros for a cocktail with little alcohol, and the welcoming cocktail is just juice. Take your own drink for the room 100%

Plussat: Spacious, clean and airy room. Friendly staff. Good sound insulation, although the area is very busy, closing the doors, the room was very silent. I recommend the structure!

Miinukset: The beach service is charged. The hair dryer in the room is too small. The breakfast is to be improved, often the croissants were hard and there was little choice of desserts.

Plussat: Palmera was perfect. I have stayed in other hotels in that area and I have no doubt that Palmera is the best one. The staff were super friendly(especially Helena). they really tried their best to help me. the room was super nice with a decent view of the sea. the hotel is located in the heart of Hersonissos and you can enjoy walking there any moment.

Miinukset: Maybe the beach. the beach is not sandy but I think that's the case for most of the beaches in Crete.

Plussat: The hotel is in a great location. The staff were overall excellent and really made our stay. Special mention to Christali at the front desk and George at the seaside restaurant. They really looked after us. The breakfast was excellent and catered for all tastes with a huge selection. Great restaurants within walking distance. For a relaxing holiday I would highly recommend Palmera. We will definitely return.

Miinukset: The pool area was rather small .

Plussat: Very friendly staff!

Miinukset: Spa facilities,sauna,steam,jackuzzi very small,damp smell,,but massage treatment was amazingMary was very friendly and proffesional!

Plussat: Very good breakfast

Miinukset: Small swimming pool

Plussat: Lovely views from our sea view room. Excellent breakfast

Plussat: Huoneen laskuun syöminen oli todella helppoa - ei edes huoneen numeroa tai erikseen kuittausta tarvittu (tuttuina kun kohdeltiin heti alusta alkaen). Myös pöydän varaaminen tarvittaessa sujui tuosta vain ("tullaan taas illalla"). Ihan kuin olisi asunut ystävien luona (harvinaista!). Hotellin isäntäperhe isovanhempineen oli jokapäiväinen näky hotellialueella. Palvelu ravintolassa ei olisi voinut olla parempaa - niinpä siellä syötiinkin lähes joka päivä talon tarjotessa myös pienen jälkiruoan/juoman. Majoituksen hintaan kuulunut, riittävän hyvä aamiainen oli osittain buffet ja osittain listalta valittavissa - lisähintaan oli erikseen tilattavissa muutakin. Lähes jokailtaista erikoisillallista varten sai aamiaisella erikoisesitteen, jossa oli aina lopuksi päivän mietelause kreikkalaiseen filosofiseen tyyliin. Erikoisillallinen piti aamupäivällä varata erikseen, mikäli halusi sille osallistua. Melkein aina haluttiin. Lihapitoisissa BBQ-illoissa oli pihalla buffet ison olianteripuun alla. Ruoka oli hyvää ja hintataso jotain 10-40€ per illallinen. Muutamia hotellialueella majailleita kissoja (siistejä) poikasineen oli hauska seurata. Näkymät kauas Limin Hersonissokseen ja merelle ovat mahtavat. Pari supermarkettia ja useita ravintoloita lähistöllä. Asumisessa ei ollut valittamisen aihetta. Viileät aamut ja illat n. 20°. Vieraina oli lähinnä brittejä, hollantilaisia, ranskalaisia ja saksalaisia; jonkin verran lapsia, jopa vauvoja. Ei liian (jos ollenkaan) hienostunut hotelli.

Miinukset: Ylhäällä rinteessä sijaitsevaan hotelliin johtava tie on loppumatkasta n. 200m auringon laskettua ilman minkäänlaista valaistusta, joten kännykän tms. valolle on käyttöä. Samoin ajaminen hotellille ylös kylän läpi ja loppumatka kapeaa vuoristotietä pitkin vaatii rohkeutta, pitkää pinnaa ja tarkkuutta - varmaan kauhistus ensi kertaa autoilevalle. Omaa parkkipaikkaa ei ollut sen kummemmin varattu, vaikka hotelli niin antoikin ymmärtää (parkkialue oli yhteiskäytössä, ok). Siivooja vaikutti jättävän lattiat pyyhkimättä - eipä ollut silti varsinaisesti likaista.

Plussat: Everything. We didn't explore much of the island as everything we needed to relax was there. Staff were wonderful Food was yummy The place was stunning

Miinukset: Nothing

Plussat: Could not fault the Creta Blue! Staff were lovely, food was delicious and the pool was delightful! Also loved the bar interior. Would definitely visit again!

Plussat: Small, quiet adult only section. Perfect for couples

Miinukset: Really nothing. Every need was met. Beautiful resort with modern facilities.

Plussat: Pool views were superb

Miinukset: Nothing. Was great

Plussat: The hotel is a jam up on the hill, a short walk from the village. It has amazing views over the village and the sea. The pool is great. The rooms are very spacious, tastefully decorated and sparkly clean. Bed is very comfortable. The owner Georgios and his family are doing everything possible so every client is satisfied and enjoying his vacation. The staff is always very attentive, helpful and friendly ( esp Lavinia ). The food from the restaurant is great. A special mention for Eleni's great food - delicious authentic Cretan family recipes. Breakfast is also good. I would warmly recommend a vacation here!

Miinukset: Nothing negative to say. Maybe that we couldn't stay longer!

Plussat: The environment is very relaxing and modern. The views are amazing and the communal areas are very clean. George and the staff was very welcoming and very helpful. They even picked our car up for us since we arrived late and needed dinner. We got to enjoy a very nice dinner under the stars with lovely music and waiter while our car was being collected for us. We stayed here for 3 days and 2 nights and barely left the hotel. It felt like home!

Miinukset: Nothing that the hotel could do better, but the drive up to the hotel is very narrow (if you are not from the area) so be careful if you are driving a rental car.

Plussat: Aamiainen tarjoiltiin pöytään. Henkilökunta oli erittäin ystävällistä

Plussat: This place was an excellent surprise for us. It is located high on a steep hill, with incredible views over Herssonisos and the sea. The apartments are large and very comfy and they offer balconies as well. There is a large pool and a smaller one for children. There is also dedicated parking with plenty of spaces. The restaurant is way more than an usual restaurant serving some hotel. It is a very complex restaurant, with sophisticated food and nice staff. And great views over the bay as well. Perfect holiday!

Plussat: Gorgeous hotel in beautiful surroundings made for a relaxing two week stay. Staff were really helpful and friendly at all times ensuring all visitors enjoyed their holiday. We have found our haven in Crete and will definitely return.

Plussat: We were there because of the view and yes it was amazing:) The studio was actually apartment and the music at the pool bar was what I like . Nice place to go around that part of the island.

Miinukset: The breakfast for two nights was ok but for more - should have more choices.

Plussat: Very nice rooms, clean and good airconditioning. Very nice breakfast. The pool is amazing. Beach is around 10-15 min away with the car and star beach 20 min walk. Going out in chersonisos is a 25 min walk. We had an amazing stay there.

Miinukset: Sometimes the shower water did not become warm. Also the power sometimes went out (in the night).

Plussat: We loved the location, the owners and how close this property is to the beach, restaurants and activities! We only took advantage of the breakfast one time, but it was absolutely delicious.

Miinukset: As part of Booking - it would be helpful to clearly communicate what visitors need to bring. For example, bring your own shampoo and soap. That was fine, as we already did, based upon feedback I had read, but it required some digging.

Plussat: Theo and the other owners of the Erofili Apartments were so wonderful! Contacting them was easy prior to and during our stay with quick responses. They were friendly, extremely helpful and had some great recommendations. The apartment is in the perfect location to walk to restaurants, bars and even the supermarket. We loved staying here!

Plussat: Everything was excellent.

Plussat: The owner of the appartment was really nice and kind. When we arrived he made sure we had everything we needed. If there was a problem we could always ask him or his family. Also the location was perfect! It was really close to the strip, but quiet enough to relax a good amount of sleep.

Plussat: We had a fantastic welcome. The staff is very kind and the apartment is nice. The apartment is nearby the clubs and many restaurants. We had some issues with our flight and suitcases and the staff here helped us very good. We enjoyed our holiday and if we come back to Chersonissos we will come back to Erofili apartments without any doubts!

Plussat: Home like, relaxing home very helpful and kindness family!

Plussat: It was close to the beach front

Miinukset: All good

Plussat: I had a fantastic stay at Erofili apartments! Teo and George were super helpful and unbelievably friendly the entire time, gave me lots of suggestions for beaches and restaurants and helped me arrange taxis etc. The location was great, close to the convention centre where I was attending a conference, but great beaches and lots of restaurants as well. My room was simple but clean and quiet at night despite being central. Thank you for everything - I cannot recommend highly enough and would stay again if ever in the area!

Miinukset: Nothing :)

Plussat: - Friendliest owners you can't find easily elsewhere. Teo, George and their father Nikos are extremely welcoming and would help us in their maximum capacity. - Check-in late at night wasn't a problem. Thanks to the owners for their availability. - The location of the residence is ideal. Near to everything, supermarket, beach, restaurants, the convention center wasn't that far. - The apartment was big in size, then the view plus the balcony was perfect for the stay. Air conditioning just made the stay comfortable in hot summer of June. - The breakfast was made with love. Limited items but all delicious. THANK YOU TEO, GEORGE and NIKOS. Hope to see you soon.

Miinukset: I would have to be a serious critic to find things that I didn't like. All was great. If things didn't work, the solution was provided as soon as possible. Just a heads up, bring your own soap/shampoo for bath. That's not available. For washing the hands, there is the availability of liquid soap.

Plussat: Location and very friendly helpful staff

Miinukset: Nothing

Plussat: The owners were very pleasant and the breakfast was amazing ...again traditional Cretan ..pastries,yoghurt fruit omelet salad and toasties ...

Miinukset: The room was in a traditional old building with heavy teak furniture which made it seem very dark and very cluttered .

Plussat: Absolutely beautiful hotel and rooms. Located in a very quaint town. Very safe and very friendly owners.

Miinukset: Parking was a little walk away.

Plussat: Excellent breakfast, more than enough lovely food, loved it.

Miinukset: Everything was perfect.

Plussat: Style of the rooms, town house ltself, parking availability nearby, restaurants nearby

Miinukset: We had some minor problems in communication due to lack of fluency in English

Plussat: We had a lovely stay at Casa di Veneto - the location was great, lots of nice restaurants nearby. The breakfast was a real highlight, and the room was beautiful.

Plussat: I was looking for somewhere quiet to chill out & forget all about work, the property ticked all the boxes & a big plus only a few steps to the village centre & warm welcoming cafes. Be prepared to have a big appetite for breakfast, all freshly prepared with something different every day, the fresh figs from their garden were a nice touch on my last day

Miinukset: The bathroom had quite a sophisticated shower set-up but didn't seem to provide hot enough water as the autumn was setting in

Plussat: everything!!!!!! from the host to the house!!!! beautiful!!!!!

Plussat: The endless breakfast

Miinukset: The bed head was a bit noisy!

Plussat: Bed was very comfortable, needed nothing. Aminities excellent. Breakfast was over the top, so Nice .To stay for a few days this is heaven any longer u would need a private balcony. Its a magical Place, we will stay there again

Miinukset: Only stayed for one night, cant fault it.

Miinukset: A lot of walking. Extra charge for WiFi and games room. A lot of ants.