Vitoria-Gasteiz hotellia

Plussat: Very nice rooms. Friendly staff. Excellent breakfast.

Plussat: Very good Diner in their Restaurant ! Good and Safe Parking under the Hotel. Very Friendly Staff !

Plussat: Booked 2 rooms that were both on first floor. The hotel is small so rooms are close to each other and lift - so easy to navigate. The hotel is quiet and the rooms are located in a separate building to the reception and restaurant so there is no noise from these areas. The rooms are warm, modern and clean. The bathroom is the same, with a shower and no bath. The room has a minibar which was actually relatively cheap compared to other hotels. They left a bottle of water in the room the first night and if you need more room snacks there is the bar in the restaurant and a small supermarket within waling distance. I slept very well and had no issues whatsoever with rooms. The hotel only has 3 floors - the lowest is a parking garage. The garage had plenty of room when I stayed and is accessed from an electric gate at back. It costs around €8.50 a day and is accessed from the back street rather than main road that runs in front of hotel. There is on-street parking around but it was always busy as the hotel is in a residential area - the upside of this is the area is quiet at night. I only had breakfast one day and it's very reasonable for €5.50. It's a self-service continental style buffet - pastries, cheese, meats, fruit, yoghurt etc. The serve freshly squeezed orange juice which was really nice. The breakfast is served in the restaurant which always seemed to be busy at lunch and dinner. The restaurant is quite popular locally. Overall I would stay again, especially as the hotel is so reasonably priced.

Miinukset: Nothing really, one of the better hotels in the area for that price. It's on the outskirts of the main town but there is a bus practically right outside.

Plussat: Staff really helpful

Miinukset: No tea & coffee in room

Plussat: Everything was very good. Welcoming hotel with anything you need. But if you don’t know Spanish at all it will not be easy to communicate with staff.

Miinukset: Definatley recommend the hotel! WiFi is poor sometimes.

Plussat: Helpful receptionist

Miinukset: The exercise room was not open early.

Plussat: Nopea sisään- ja uloskirjaus, rauhallinen huone, päivittäinen huoneen puhdistus, mainio parkkipaikka hotellin kellarikerroksessa. Hotellissa on hyvä ravintola.

Miinukset: Sijainti hivenen sivussa, mutta ei liikaa.

Plussat: I liked to stay at this hotel excellent food, Very nice people working there all very kind and very helpful.

Miinukset: The heat was not enough or it didn't work.

Plussat: Good location. Fair rooms. A little bit outdated.

Plussat: This is a very central old hotel that has been refurbished a while ago. The room was a good size with very comfortable twin beds

Miinukset: The staff was not as friendly as one would expect.

Plussat: Hotellissa vanhan rakennuksen tunnelmaa ja viehätystä. Hieno vaihtoehto ketjuhotellien tylsään ilmeeseen kyllästyneille! Maksuton ja hyvä pysäköinti hotellin asiakkaille. Helppo ja lyhyt ajomatka moottoritieltä.

Miinukset: Vuode ei vastannut pohjoismaisia normeja, huonoksi jäivät yöunet.

Plussat: Nice building and decoration as a very old rural manor house. Good clima. Nice bathroom with amenities. Not so good noise isolation. Correct staff but cold.

Miinukset: Beds were terrible, breakfast room freezing, no food or drinks after 7 pm on Sunday

Plussat: Absolutely Everything!! And lunch in the restaurant was amazing.

Miinukset: Nothing!!

Plussat: very cosy, good parking, good location for travelers.

Plussat: Breakfast was exceptional, sausage and bacon wasn’t how English people would have them but we were in Spain. The scrambled eggs were good and the continental part of the breakfast had loads of choice and a good selection of cereal’s. Shower very good sauna type sprays all round.

Miinukset: Didn't stop in the bar as there wasn't any bear on draught. The bar looked nice and had character though. Couldn't explore area very well as the weather was pooring down, but will stop there again to explore properly when carying out a return journey.

Plussat: Old world charm very friendly staff

Miinukset: There was nothing that we did not like

Plussat: Great breakfast, excellent suite, and friendly staff

Miinukset: Nothing much

Plussat: Kitchenette is convenient with enough to have a basic/quick meal, warm room and bathroom during a few wintry days, modern and clean bathroom. Large shopping centre right next to hotel with a big supermarket as well as multiple shops so you can buy anything you need. Staff pleasant and helpful. The junior suite has a separate room to the bedroom with an area to sit in (chairs, no sofa).

Miinukset: This did not impact my rating as it is clear in the description of the hotel, it is a walk to the historic centre so you need to bear it in mind (15-20 mins will get you there and you do walk off some of great food in Vitoria!). Some of the fittings and fixtures are looking a bit tired - scuffs on walls, chipped table, chipped stove. Minimum equipment (just 2 forks, 2 knifes, 2 spoons etc, coffee pot for stove but no kettle). Soundproofing between rooms not the best, but did not disturb us either.

Plussat: Very good and modern hotel. Close to the old town of the city.

Plussat: sheets were dirty and where not changed the next day

Miinukset: sheets were dirty and where not changed the next day

Plussat: Location

Miinukset: Heating not sufficient

Plussat: Room was spacious. Lockers.

Miinukset: Needs a chair in the room.

Plussat: excellent dormitory accommodation with kitchen facilities in central Vitoria.

Plussat: Great location, kind staff, large and very comfortable kitchen, separate shower in the room. I am pleased to stay in this hostel next time.

Miinukset: Close to everything and also easy to check in amd check out. Would recommend to anyone!

Plussat: I had a great stay here, but it was very difficult to find! Staff were helpful and friendly and facilities were good too.

Plussat: Superb location

Miinukset: Not the hostel's fault but directly above my room was a bunch of teenagers who returned to their room in the early hours and were extremely noisy; clomping their feet around, shouting and cackling.

Plussat: Very clean

Plussat: Staff ok, breakfast average for this type of hotel.

Miinukset: Price was outrageous, no A/C, when asked, staff said there was no need for air conditioning. "Just open the window is going to be cold tonight." But it was 84 during the day and the room is unbearable, "just open the window." Dogs barking all night and the room was hot even with the window open. I do not know if I will e vg er stay at another IHG property.

Plussat: Rooms were clean, location easy to find and close to highway

Miinukset: Room smelled like there had been heavily smoked in it

Plussat: O loved the neighbourhood. the staff was super nice.

Miinukset: Breakfast could be a lot better.

Plussat: Clean and comfortable good drink facilities and a china mug not paper

Miinukset: Could have done with a plastic cup for water

Plussat: Receptionist was extremely helpful including during an emergency. The room was nice and quiet Breakfast was OK

Miinukset: Disappointed with location - in an industrial estate - more of a business hotel! Only evening meal available was in restaurant across the road which did not open until 8.30 pm

Plussat: We arrived very late due to a 4 hour ferry delay. I emailed the hotel to advise which they duly responded to and reassured us they would be awaiting our arrival. Checked us in very quickly and efficiently which was very welcome in view of our prelonged journey. Good location for a quick over night stay - simple breakfast but very nice. Friendly staff.

Miinukset: Nothing springs to mind.

Plussat: Room was great. Very nice And friendly staff

Plussat: Always look forward to our stay here,great staff,extremely comfortable,great restaurant over the road,what’s not to like

Miinukset: Nothing

Plussat: Nice hotel, the city centre is easily accessible via the nearby tram line. If travelling on a motorbike like me, the hotel has convenient underground parking for added security. Rooms are comfortable and very spacious.

Plussat: Large comfortable rooms. Helpful staff. Late checkout

Miinukset: Access to pool as extra on hourly rate was disappointing

Plussat: Size of room

Miinukset: A kettle or coffee maker in the room would be better

Plussat: Tilava huone ja iso parisänky. Polkupyörien vuokraus mukava palvelu. Hyvä sijainti lähellä moottoritietä.

Miinukset: Hieman nopeasti siivottu huone.

Miinukset: Nothing

Plussat: The quality of the hotel for the price

Miinukset: A bit too far away from the centre although bus and tram close by walking takes 30 min

Plussat: We did not take the breakfast option, so we can't give our opinión. For us the staff was very kind, the location excellent for our needs. Little things as the number of clothes hangers, the facilities of the kitchen could be better for a hotel of this level.

Miinukset: We stayed two nights and we can't really say anything that was a problema for us.

Plussat: It was lovely to have a suite

Plussat: The rooms are very big and have a very big kitchen. But these apartments are more for long stay.

Miinukset: Someone broke into our car. Personnel at the hotel wasn't helpful at all. Also they did not ask how our stay was. Would not go there again.

Plussat: Nice suites, spacious and nicely equipped. Located a few minutes from the center.

Plussat: Aamiainen loistava, esimerkiksi munakokkeli paras koskaan saamistani. Illallisruokalista voisi olla monipuolisempi. Sen sijaan viinivalikoima oli upea!

Miinukset: Ruokalista voisi olla monipuolisempi!

Plussat: Top notch property, a huge, comfortable, luxury apartment, extremely friendly staff

Miinukset: Nothing- It was a little far from the center but there is the most wonderful park through which you can walk the entire way to town

Plussat: Nice big room

Miinukset: The units have kitchens which you are not allowed to use unless you pay more. The most disappointing is that not even a kettle is available for use which they refused to give us one when asked. As it was the 26th everything was closed including their own Restuarant. Location is not close to restaurants that were open either. Don’t recommend staying here if you want to make yourself a basic cup of tea . Disappointing all round for the price we paid.

Plussat: Family room

Miinukset: Very low wifi connection. No accessories in the kitchen Breakfast offer very very limited

Plussat: Aamupala ok.

Miinukset: Tämän tadon hotellin ravintolan tulisi olla auki kun sellainen kerran on!

Plussat: The location was great - easy to park but still close to the historic center. The hotel was very nicely decorated- modern, but comfortable, and the rooms were very big. The shower was great as well!

Miinukset: The shower leaked a little bit, so when we showered the bathroom floor got a puddle of water.

Plussat: The front desk staff, especially Maite was really helpful. The house cleaning is great too.

Miinukset: The walls, floors and ceilings are a little thin... I can feel and hear every step taken by the person above me.

Plussat: Location, walking distance to old town. Room was also very comfortable and good size.

Miinukset: The fa,ily room was $158US a night. Parking was additional $15 euros and a hassle. Every time we came back and had to park I had to leave the car in front of the hotel, walk over to the reception and wait for the receptionist to be done with whatever she was doing to acknowledge me and open the garage for me. I then had to,switch elevators to get to my room, which was impossible to do during check out, because the maids were using it.

Plussat: Nice hotel, nice rooms

Miinukset: Slow wifi

Miinukset: The bedroom was a bit cold. There is no heater to put on, only cold air and it is ridiculous since it is located in Vitoria, a cold area.

Plussat: The hotel was in a good location. The room was clean and a good quality one. Everything that I needed was there. Quite a good breakfast.

Miinukset: To be honest there was nothing that I did not like.

Plussat: Very friendly service and professional staff

Miinukset: One lift broken no heating or air conditioning however they did a great job of moving me to a more suitable room and did not charge me any extra for that

Plussat: The room was very nice.

Plussat: Room quite comfortable, could not turn down heating, Bathroom good.

Miinukset: Bar, restaurant & cafeteria all closed on a Sunday should have been stated in literature.

Plussat: Good, low-cost overnight stay.

Miinukset: Location. But you can't really move it!

Plussat: The staff was frendly and helpfull !

Miinukset: Far from downtown. This hotel would be good for you if you travel by car.

Plussat: Design and size of the room, the view from the window

Plussat: This hotels biggest asset is the charming friendly lady who single handed my staffs the bar and serves the restaurant for breakfast lunch and dinner, always pleased to help and always has a smile on her face. Nice clean hotel, good a/c and good WiFi

Miinukset: Great little hotel to break a journey but there didn’t appear to be anything of interest in the local area

Plussat: Reception

Miinukset: Food terrible

Plussat: Siisti koiraystävällinen.

Miinukset: Uusi hotelli oli kylmä yöllä vaikka lämmitys joka ensin hetken päällä ja yöllä puhalsi kylmää kun säästävät sähköä

Plussat: Great location , very quiet and would return without question .. thank you for a very pleasant stay !!!!

Plussat: The location was ideal for my purposes. The building looked nice enough and thee first lady at reception was verypleasant. The other two were more brusque.

Miinukset: The room was on the 3rd floor with no lift and no assistance was offered with luggage. The room was dingy. Although there was a Basque-style enclosed balcony there was a sign on all the windows telling you not to open them, (they were painted glass) and it was stuffy and in spite of the "no smoking" sign the bedding smelled of old cigarettes. The towels were small, scratchy and thin. It reminded me of a "hostal" or "pensión" 40 years ago. It was, however, what it was for the price.

Plussat: We liked everything,the decor of the place was fantastic.the people on reception were very nice.we were offerred help with suitcases on leaving,,we were on the first floor..however there was no lift,but we requested the first floor on booking..about 130 meters from the Railway Station,,Large Carrafor Supermarket 200 meters further on from Hotel..

Miinukset: If you were not carefull the shower curtain did not always keep the water in the bathtub,,

Plussat: Very friendly, helpful receptionist. Excellent location in the town centre. Underground car park very close, modern and clean.

Miinukset: Room was quite small so very little room for luggage but ok for one night

Plussat: Location and staff are really good, and the wonderfully exuberant decor. It’s a comfortable, fascinating place and fun. Lots of places to eat breakfast and dinner very close. The parking arrangements were helpful and simple - a major benefit in this busy area.

Miinukset: We didn’t like the glass swing-door into the bathroom and the lack of privacy.

Plussat: It's a gem in the very city centre. Best price quality combination; and the decor is a plus! Lovely family run hotel best customer service. I will certainly be back.

Plussat: Our room was bright comfortable and again very clean. We had a street view from an enclosed balcony which was fabulous. I picked the hotel because of its central location and it's use of stained glass it is really a very impressive building both inside and out.

Miinukset: Both bathroom & toiletries were basic but spotlessly clean.

Plussat: Fantastic room and bathroom. Not very large but spotless and confortable. Good location and very comfy bed

Miinukset: After a hiccough trying for half an hr or more to contact hotel in order to access entry, the staff were very helpful and hotel very good, modern and clean

Plussat: Beautifully clean room. Comfortable with lovely modern bathroom and soft clean towels. Loved the shower. Very central.

Miinukset: Not advertised no lift. We were on 3rd floor and my husband who is 76 found it very difficult to go up 3 difficult flights of stairs. Also had to wait almost half hr in the street to be let in.

Plussat: The hotel is excellent, staff very sympathetic and thank you very much about ..