Halvat lennot Espanjaan

Miinukset: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Miinukset: "I would definitely have vegetarian food. 30% of population is vegetarian"

Plussat: "Crew was professional, food was good."
Miinukset: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"

Miinukset: "Hotel for passengers"

Miinukset: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Plussat: "Departing on time"
Miinukset: "Food"

Miinukset: "Flight delayed missed connection lost bag"

Plussat: "In flight entertainment system and food. Courteous crew."
Miinukset: "That they destroyed one of our suitcases"

Plussat: "Every thing about my trip"
Miinukset: "The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey"

Miinukset: "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"

Miinukset: "passengers with seats in the back of the plane should be boarded first."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Flight was on time, relatively clean and the food was quite nice"
Miinukset: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."

Plussat: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Miinukset: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Plussat: "Polite crew and staff, comfortable enough for economy"
Miinukset: "Special meal wasn’t correct at first, crew corrected the mistake but the meal was absolutely terrible. Had the no lactose meal and it tasted exclusively of stewed tomatoes. Pack a lunch and don’t rely on the airport at Istanbul, there’s no options for people with food restrictions."

Plussat: "Food quality and robust Entertainment options"
Miinukset: "1. Economy seat rows too close together making seat reclines very intrusive. 2. Also, flight attendants did not request people to sit up during meals which made eating very difficult in my case. 3. Bathrooms were very dirty during the last 1/3 of the flight and remained so, including no toilet paper and paper towels. 4. No second serving for refreshment beverages during flight."

Miinukset: "Long lines and very slow"

Plussat: "Turkish Airline, great airline"

Plussat: "I was really please by the prices and the amount of food we got"

Plussat: "had a medical emergency mid flight and the crew was fantastic and accommodating."

Plussat: "Spacious seating, even the last row reclines. Very good service. Free food and drink served throughout - including two warm meals."
Miinukset: "Boarding was organized but super time intensive. They group you together and then board in groups. Seems unnecessary. Can't they just boarding rows, like most airlines?"

Plussat: "Everything was great but I particularly liked the meals."
Miinukset: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."

Miinukset: "Weeks before the flight, Turkish Airways denied giving me a seat. In the day before the flight their on-line computer system did not recognize my ticket number all though it has for the previous three legs of the ticket. When I arrive at the airport I was told the flight was over booked and giving a stand by boarding card. There were about 15 of us with stand by. Only two were denied boarding. Although they did not say so it was clear it was because it was a Kayak reservation. It took 3 1/2 hours in Istanbul airport to get a boarding pass on the next flight. I spoke to eight Turkish Airway representatives. None of them were helpful. Each shifted me to another office elsewhere in the airport without giving me clear direction. Apparently the issue was that they did not want o pay compensation although I never asked for this. In the final office back outside passport control I said I was looking for a boarding pass not compensation.. They gave me on on the 6:10 pm flight and had me sign a statement that I had received 600 Euros in compensation. When I arrive at JFK, my bag was not on the flight. They say they will deliver it today."

Plussat: "Food on board"
Miinukset: "Every thing they did to me Not wanting to speak english Not willng to help at all and shaking shouders when I asked a question thier only english no english And showimg no regard to of my problem I tell you what if This airline wants to earn my bunness then they must know not all of us speak turkish And I they are noy wlling to speak english then let Them only do busniss whith Turkish people only I am beyond dessapointed"

Miinukset: "Signage at IST for transit should be better to explain security and passport requirements"

Plussat: "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
Miinukset: "Everything was top notch"

Plussat: "Very nice crew"

Plussat: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Miinukset: "cant complain for anything"

Miinukset: "They change my seat for 5a to 8a without saying anything. When I talked to the flight crew they advised to do a complaint in turkey but the time didn't allow me to do so due to flight being late."

Plussat: "Nothing"
Miinukset: "They lost my baggage. And i have all my medicine in it."

Plussat: "Everything"
Miinukset: "Nothing :D"

Plussat: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."

Plussat: "Absolutely nothing, because it never happened."
Miinukset: "I don't like the fact that I'm stuck in a hotel in turkey without an inkling of when my flight will take off or if it will even take off. I was sent from desk to desk and everyone I spoke with said the same thing, "I don't know" , To every singlee question I had. I slept In the airport like a homeless person just to be shuttled around turkey afterwards in search of a hotel, and I say search because the shuttle that was provided went to 2 different hotels before we got to the one I'm in now. I'm disgusted, and afraid I won't even get a flight out of here."

Plussat: "Seat comfortable good leg space"
Miinukset: "Food quality and selection of items and taste"

Plussat: "The staff deserves one star"

Plussat: "Good service"
Miinukset: "They need better movies and music"

Plussat: "short, so the missing entertainment system id forgivable. The crew is super,"
Miinukset: "legs space, legs space and legs space. I will hesitate to pick up turkish only because of tha"

Plussat: "Food, service,timing"
Miinukset: "Nothing"

Miinukset: "Lost my bag. Again no gate number from Instambul to NY."

Plussat: "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
Miinukset: "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."

Plussat: "great food"

Miinukset: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Plussat: "It is on time, crew is professional. In general, the flight was ok."
Miinukset: "Pillows & blankets are not always available. Seats are not comfortable. More bread is needed for the breakfast meal."

Plussat: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Miinukset: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Miinukset: "The food is horrible"

Plussat: "Best airline food I have ever had. Most comfortable long flight as well."

Miinukset: "Seat was very uncomfortable. Stiching placement is very bad and hurts. We had to turn back and switch plane after some technical issue. We landed in Budapest with more than 3 hrs delay."

Plussat: "Great food and movie selection"

Miinukset: "Connection was too long to Dubai"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Miinukset: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Crew were great. Very friendly & helpful"
Miinukset: "Lufthansa really need to serve something better than high school cafeteria grade food"

Plussat: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Miinukset: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."

Miinukset: "Too high price tickey and had to buy luggage"

Plussat: "Nothing"
Miinukset: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Plussat: "The cheese sandwich was good."
Miinukset: "Flight left late. Airport employees weren't helpful. The plane was hot."

Plussat: "Business class for great price but I’m tall and not much extra legroom"

Miinukset: "N/A"

Miinukset: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Plussat: "The crew was nice"
Miinukset: "The boarding process and the fees"

Miinukset: "The gate was moved three times."

Miinukset: "It was a different way later flight"

Plussat: "Everything."

Plussat: "Nothing."
Miinukset: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Miinukset: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Plussat: "Since the flight was not full I could stretch out to sleep. I liked the extensive movie selection"

Plussat: "Nothing!"

Plussat: "Flight on time"

Miinukset: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Plussat: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Miinukset: "Boarding process. Felt like a mad dash just to scan your boarding pass."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Upgrade!"
Miinukset: "Boarding a blitz chaotic"

Plussat: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."
Miinukset: "The cheese sandwich was awful."

Plussat: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Miinukset: "Seats in business class were the most uncomfortable I have ever experienced :(((("

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "On time"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Flight more or less on time - efficient"
Miinukset: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."

Plussat: "Lost my tablet and it was returned to me! Great staff."
Miinukset: "The seat design at exit rows. The pouch is too far away. Made me leave my tablet behind bc it was too far. Nothing of significance to complain about. It was overall, a great flight and safety was put ahead of everything. Well done."

Plussat: "See above"
Miinukset: "See above"

Plussat: "The basics were fine."
Miinukset: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."

Plussat: "Never got on this flight on the booked day and got out the next day"

Miinukset: "The lines for boarding are ineffective and take too long."

Plussat: "Very nice at check in and boarding when we arrived running from our other flight."
Miinukset: "All fine."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Miinukset: "The touch screen did not work properly"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "Crew is excellent, polite and personal!"
Miinukset: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Miinukset: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plussat: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Miinukset: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Miinukset: "lost baggage"

Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "wasn't able to take the flight since I missed it"

Plussat: "Very friendly and helpful crew."

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Plussat: "Food was excellent, service from staff was friendly, and entertainment options were great."
Miinukset: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Friendly staff"
Miinukset: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Miinukset: "Bit cramped for space"

Miinukset: "Amesterdam airport employee was really rude"

Miinukset: "They stole my money"

Miinukset: "At some point the luggage was lost. here."

Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Plussat: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Plussat: "I really like the spaciousness, the plug ins and general service"
Miinukset: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Miinukset: "Nothing. This is filler text to meet the min. characters."

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "Very good flight, excellent service and good food."

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Plussat: "Excellent service and comfortable flight"
Miinukset: "Flight delay roughly an hour"

Plussat: "Crew was great. Flight was clean."
Miinukset: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Plussat: "Nothing."
Miinukset: "Please see statement from SFO-> CPH flight."

Plussat: "On time. Arrive early. Smooth flight and landing."
Miinukset: "More meal options. Only chicken for dinner. I’m vegetarian."

Miinukset: "Last minute change of boarding gate led to a dash across the airport!"

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Miinukset: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"

Plussat: "Overall, an incredible experience!!!"
Miinukset: "The food was excellent"

Plussat: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Miinukset: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Plussat: "Flight was on time with friendly crew"
Miinukset: "Backup plane from the 90s had broken entertainment system"

Plussat: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Miinukset: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."

Plussat: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Miinukset: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."

Miinukset: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."

Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Plussat: "Terrible"
Miinukset: "Everything"

Miinukset: "I ordered vegetarian from their transfer office at the Copenhagen airport. Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me 930pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet"

Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."

Plussat: "Entertainment options"
Miinukset: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Miinukset: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"

Plussat: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Miinukset: "Nothing"

Plussat: "On time...and the staff was great"
Miinukset: "Seat cushions"

Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"

Miinukset: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."

Plussat: "Flight attendants kind and helpful. Boarding from both sides of the aircraft made it easier to get situated."
Miinukset: "Full Flight was very hot and cramped. not sure if the AC was broken, but no effort was made to cool the cabin despite my requests. This made for a very sweaty, uncomfortable flight"

Plussat: "Legroom"

Plussat: "It was a clean plane and entertainment was good."
Miinukset: "Crew wasn't nice unless you were Scandinavian. I asked questions about going into Stockholm for our long layover. How easy it was, etc. they were less than helpful. My daughter and I figured it out ourselves. Won't fly them on next trip. Air France or BA r better"

Plussat: "Flight attendant was friendly, tea or coffee offer."
Miinukset: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Plussat: "Movie selection/Entertainment choices were good. Food was ok. Overhead storage space was adequate."
Miinukset: "Seats are awfully small and legroom is cramped. The crew was standoffish and inattentive. Beverage service is lacking."

Plussat: "The food, the comfortable seats, boarding."
Miinukset: "The entertainment options, very few movies, limited kinds of music"

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Plussat: "Flights ran on time."
Miinukset: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Plussat: "Crew and comfort were both according to good standard"
Miinukset: "Boarding was a little messy as some rows could embark from the finger Others had to go through an external stairway. Doing so at 8 in the morning with 8°C outside was not very pleasant"

Plussat: "Short flight, friendly crew."

Miinukset: "Crew was rude. Had to ask 3 times for a drink before I actually got it and they snarled at me about having to pay. I didn't care about paying, at that pout I would have paid $100 for some water. Seats are RIDICULOUSLY small and when the person in front of you puts their seat back it's impossible to do anything. Forgot having your tray table down."

Plussat: "Reasonable price"
Miinukset: "Very hot, small seats"

Plussat: "Smooth"
Miinukset: "Nada"

Miinukset: "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."

Plussat: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Miinukset: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Miinukset: "Only water or coffee/tea. Not even soda."

Plussat: "Crew was very pleasant. Short flight, so no food was served."
Miinukset: "Seats are a little tight."

Plussat: "Flight was Ok"
Miinukset: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Miinukset: "I asked for water and was given half a cup, when I requested they fill the cup they said if I wanted more I had to buy it. In addition, when we left the plane everyone pushed their way off instead of following the order of the rows."

Plussat: "prompt, friendly, and professional!"
Miinukset: "TOmato Croissant nasty!"

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Miinukset: "Not enough leg room."

Miinukset: "This is not SAS's problem, but it was not very pleasant to have to board the plane by steps in the pouring rain. Got through it, though!"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Miinukset: "video was broken"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plussat: "A bit delaye in Departure but ok overall"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"