Fairfield Inn and Suites by Marriott Aiken

The staff was wonderful, everyone was very friendly and helpful. The lady serving breakfast was so sweet.

The pool was closed due to covid 19, not their fault though, and also glad they took the precaution

Everything, Décor, all the staff, breakfast selection, they just need to add bacon lol

It showed a Jacuzzi and there wasn’t one

The facility was Really nice! The bed was comfy! The Customer Service was good! They have an indoor pool, although we didn’t get in.

The fruit on the breakfast bar was not fresh. I was very upset that I was unable to get my points for this stay! The Rep who checked me in did not recognize me as a Marriott Reward member, and therefore did not point out a sign that was up, regarding their program. I found the door tag in the room and I hung it out way before the 2am deadline. I was told that because I had the “Do Not Disturb” sign behind the Reward card, they would not give me my points for any part of my stay! I asked again before I left. I am quite upset about that because I did was I was supposed to do.

Clean fresh paint and new carpeting.

Very friendly staff. Great location and room