Aiken hotellia

Plussat: Modern, spacious rooms!!

Miinukset: NA

Plussat: Unexpected excellence for the value! Near all the well known restaurants and shopping sites plus convenient to the beautiful downtown.

Plussat: Eggs was good and the bed and pillows was good and comfortable

Plussat: Everything was amazing. Great value

Plussat: clean and new

Miinukset: everything great

Plussat: nice clean hotel, nice friendly stafff

Miinukset: nothing

Plussat: The hotel is beautiful and clean.

Miinukset: That they have a quiet zone.

Plussat: Clean and super friendly staff

Plussat: Cleanliness of facility. Friendliness of staff. Location of hotel. We had a very enjoyable stay in Aiken! ..

Miinukset: No!

Plussat: The hotel its self its very nice.

Miinukset: My vehicle was broken into at 3:00am. No manager came to ask us if we needed anything. Thankfully the person in front desk was kind enough to provide us with bags and something to clean the glass from my car with.

Plussat: I liked the location. It was away far enough away from the city and not to far that that going out to the shops and restaurants was a chore or all day event.

Plussat: The staff was very friendly and the location was good..not too far from eateries

Miinukset: My bed linen was wrinkled..

Plussat: Clean & courteous staff

Plussat: Staff was very understanding of my situation and and sure they added no additional stress on me, so very thoughtful and kind of them!

Plussat: Staff was wonderful!

Miinukset: Indoor Pool could have been bigger, or get an outside pool as well.

Plussat: Clean fresh paint and new carpeting.

Plussat: From the moment I stepped in the front door, staff was very welcoming and genuinely interested in why I was staying in Aiken. We had a nice conversation all the while staff was processing our check-in. The check out was equally pleasant and a great recommendation was provided about eating downtown for lunch.

Miinukset: View from room was overlooking an apartment/condo complex.

Plussat: The staff was friendly and helpful. The room was nice and bed was actual comfortable. Continental breakfast was typical but good.

Miinukset: The pool was closed the whole time during our stay. We were in the area for a baseball tournament for one of my boys. We dragged our other son with us for the weekend. The main thing he was looking forward to doing was using the pool. He wasn't happy.

Plussat: Great customer service at desk and room was great as usual.

Plussat: Very nice stay. Clean, comfortable and quiet. Staff was helpful, friendly and efficient.

Plussat: Very clean and we loved theroom!

Miinukset: No

Plussat: The free hot breakfast!

Plussat: Everyone was very accomodating and very friendly!

Miinukset: It was in a great location and nice and quiet.

Plussat: Friendly staff, good breakfast, comfortable bed and nice bathroom facilities, especially shampoo and bodywash.

Miinukset: HVAC unit was noisy when starting.

Plussat: Very friendly staff. Great location and room

Plussat: The staff are very friendly. Free amazing breakfast and the room very clean and comfortable

Miinukset: I like everything

Plussat: Staff was polite

Miinukset: Didn't get a suite and booked one and paid for it in advance. They gave me a room with a Jacuzzi, I requested they give me the suite I booked, The suite they then gave me smelled very bad. so they down sized me without compensation t smelled so

Plussat: The hotel was clean, something that isn't always a given. The staff was so helpful and friendly. The room was large and had a nice living area, as well as separate bedroom.

Miinukset: N/A

Miinukset: A pretty lousy experience. Tv did not work, bathroom sink stopper not working, no toilet paper left in bathroom! Hotel desk person said he would offer a discount because of the shortcomings. Did receive something-a whole $7.80. Should have been comped or given 50% off.

Plussat: The price

Miinukset: Draperies were torn and bathroom not thoroughly cleans.To top.it off my car and several others were broken into.I understand its the jolidays ans could happen anywhere.Instead of showing empathy the staff got defensive..Very unprofession.Overall it was ok

Plussat: Staff was great. Room very comfortable and clean. Location convenient to my needs.

Miinukset: Breakfast was disappointing. Scrambled eggs were dry and tasteless. There was no bacon nor sausage. Far too many sugary items.

Plussat: The staff was excellent

Miinukset: Yes the breakfast was cold grits lumpy and eggs watery not acceptable for the price I paid for one night

Plussat: The bed was rather hard

Plussat: Excellent all the way ! Thanks

Plussat: Staff was really helpful

Miinukset: No complaints all went very smooth

Plussat: Staff was very helpful and nice Room was clean Beds were comfortable Breakfast was good

Plussat: Nice clean and convenient

Miinukset: Breakfast was cold and so was the coffee

Plussat: Location was fine for shopping of all sorts. Room and beds were comfortable. They had a small exercise room and pool. Breakfast was excellent. Staff was exceptional: friendly, smiling and helpful.

Plussat: My adult daughter and I really enjoyed our stay, the cleanliness the friendliness, the breakfasts we had were excellent. We enjoyed our stay there ,I would recommend it to anyone.n Nice atmosphere, really felt comfortable. Martha

Plussat: Bed super comfy breakfast options were great

Miinukset: My mom said there was mold in the bathroom.

Plussat: Nice rooms, super hygienic, lovely staff, delicious breakfast fresh smoothies and fruit included.

Plussat: FRIENDLINESS OF STAFF AND DESK CLERK

Miinukset: SATURDAY ROOM CLEAN UP ONLY LEFT ONE TOWEL AND NO CUPS HAD TO GO TO DESK TO GET SOME.

Plussat: Breakfast was average. The Staff was without exception very helpful and friendly.

Miinukset: The bed felt comfortable but seemed to sleep very "hot", I had the air down to 67 to try to sleep.

Plussat: Very friendly staff.

Plussat: cleanliness, fitness, breakfast, friendliness of staff

Plussat: The Staff

Miinukset: How they over charge my account. And how long it takes for the money to go back

Plussat: Staff was very friendly, breakfast was a lot more than your typical hotel breakfast. Room was very nice and had microwave, coffee and frig. convenient location

Miinukset: Sign for the hotel hidden behing the trees when coming from 378.

Plussat: Renovations are awesome

Miinukset: I

Miinukset: The decor of the room and cleanness very poor

Miinukset: Showered leaked (a lot!) on to bathroom floor. It was a serious health hazard. Very slippery!

Plussat: Very quiet location

Miinukset: Room needed a refresh, closet door was almost hanging off.

Plussat: Modern hotel located near shops and restaurants. Good sized room, nicely furnished. Good breakfast included.

Miinukset: No.

Plussat: Staff was very friendly and helpful. Lobby was bright and comfortable. Yummy free cookies.

Miinukset: Room was very dark. Very loud heat/air! We had to turn it completely off so we could sleep. Sofa was very uncomfortable to sit on.

Plussat: Very nice room (king). Very clean. Helpful and friendly staff.

Miinukset: Wish it had indoor pool.

Plussat: People

Miinukset: Shower leaked

Plussat: It was clean and the staff was very helpful and personable.

Miinukset: We had a wonderful experience. It is a good hotel

Plussat: The staff were wonderful and the overall atmosphere was relaxing. Will choose to stay here again in the future.

Miinukset: The tub in the bathroom wasn’t as clean as I would have liked, but other than that it was very well kept.

Plussat: Renovation underway!

Miinukset: 2nd floor, room 224, you can hear the toilet flush and water flowing loudly from above floor.

Plussat: It was well located and comfortable

Miinukset: When we got there, the woman behind the desk was unfriendly

Plussat: Nothing

Miinukset: Room very small . Bathroom only one person could fit into sideways. Spiders in room. Room smelt like animal urine. Everything covered in dust. Beds very lumpy! Could not sleep for thin walls and loud noises in throughout whole hotel! Worst hotel ever!

Plussat: This is a typical Sleep Inn - clean, good rate, small room and tiny bathroom. Everything was as expected - which was good .

Miinukset: No

Plussat: Staff was so nice!

Miinukset: Stand up shower. When traveling with a toddler a bath tub is needed.

Plussat: Location

Miinukset: No

Plussat: The bed and room were very comfortable, spacious room with fridge and microwave. Very quiet. Friendly and helpful staff. The hotel is close to many restaurants, some within walking distance. Breakfast was good for a fast start on the day. We would stay here again.

Miinukset: A fan in the bathroom. Bigger and thicker towels.

Plussat: location

Miinukset: toilet stopped up,,,room was nasty and stunk,,,linens stunk

Plussat: The affiliation with GOLD's Gym! Wow, that was a surprise!

Miinukset: The breakfast was a bit of a letdown, but there are restaurants in the area.

Miinukset: The room we got due to having a pet smelled like it was originally a smoking wing. Hallway reaked of smoke room wasn't quite as bad. At check out I waited 25 minutes while the clerk was chatted on the phone

Plussat: Quiet and clean

Plussat: Location

Miinukset: Turning on the heater instantly set off the smoke alarm so we were super cold all night. The bed wasn’t comfy. I feel like it wasn’t a terrible hotel but it definitely wasn’t worth the nightly rate we paid

Plussat: Everything

Miinukset: Nothing

Plussat: It was clean close to everything and very polite staff.

Miinukset: room had a weird smell at first...

Plussat: We had rented this room for our wedding weekend. The only wonderful thing about this hotel was the exceptional housekeeper who was very sweet and attentive to what I needed help with the morning of the wedding.

Miinukset: The king suite was not near big enough, hardest time checking in that we have ever had with a hotel & the location was hard to find. Just not the right fit for us. Won’t be staying here again.

Plussat: It was nice we had a difficult 5hr delay bc we had cash that wasn't accepted then our bank card took 5hrs to go through a authorization process. It was stressful and tiring but we had a good full day Saturday but couldn't enjoy Fri bc by the time we got it straight it was almost 10 and I was ready for bed

Plussat: The staff was extremely helpful and always cordial. Facilities very clean, beds comfortable; wide range of amenities.

Plussat: We got the room for my parents. King Studio. My mom loved it. Cozy.. The breakfast was like any other continental bar

Plussat: Staff was attentive to all needs. Very clean and comfortable rooms. Very quiet, was only aware of other guests when passing in the hall.

Plussat: The whole staff was exceptional, from front desk, to buffet breakfast staff to cleaning staff. Very, very friendly front desk (Linda!) and pro-customer.

Miinukset: Nothing significant

Plussat: Location The suite was comfortable Staff very nice

Miinukset: Parking

Plussat: Friendly and helpful staff. Fairly good breakfast. Large jetted tub was great.

Miinukset: Pressure at shower head was very minimal.

Plussat: Did not have breakfast so cant comment but I can say it was clean and very comfy and location was great !!!

Miinukset: Did not like parking other end of the parking lot when I got back last night ! I do have health issues and by the time I got back to my room I was winded as I have C.O.P.D. .The folks next store took my spot and theirs ! Also the final price I paid was higher than I was quoted on line but not a big deal !

Plussat: Owner of the inn was pleasant, courteous, and helpful.

Miinukset: Price during Masters week but all hotels in the area are pricey for the event.

Plussat: nice rooms friendly staff

Miinukset: great rooms. no bacon at breakfast

Plussat: Comfortable bed. Clean room. Friendly staff.

Miinukset: Noise from workers leaving early in the morning. Road noise.

Plussat: The staff was great and the room was ok for the value

Miinukset: I had a couple of un-invited insect visitors

Plussat: This was an incredibly filthy hotel.

Plussat: Location

Miinukset: No

Miinukset: It wasn't a bad place, but it wasn't terrific, either. Breakfast was average and pretty minimal. The condition of the room wasn't perfect...some scuffed furniture and a wall lamp that didn't work...but not horrible. Some repainting had been done and there were paint drips on floors, bath fixtures, etc. Towels and toiletries were absolutely minimal. One day our room wasn't cleaned well; we found hairs on the bathroom sink and tub after cleaning. Bed was comfortable but a bit squeaky. Apparently so was our neighbors, as we could hear them "enjoying themselves" at 2:30 a.m.

Miinukset: The room we got the heat worked for about 15 minutes & I tried to adjust it but got nothing but cold air. The lady at the front desk switched us to the room next door & the heat did work in that room. Tho not a big deal it was a little inconvenient.

Plussat: friendly. We stay there twice a year. convenient

Plussat: Convenient

Miinukset: Little pride of ownership

Plussat: Only 5 minutes away from my current job. The staff is very nice people. I loved the breakfast menu. Rooms were straight and clean all the time. The hotel was the best deal in all Aiken County and it worth every single dollar.

Miinukset: The bath rooms are ok but needs to be renew. The bathrooms cleaning is excellent and that's the most important thing.

Plussat: The beds were super comfortable! An its a little cool in SC right now but the room was warm and the bathroom was super clean!

Miinukset: Not really sure there was anything we didnt like about it. The room was fairly undated other than the refrigerator.

Plussat: Everything

Miinukset: Love my stay

Plussat: Awesome location, close to lots of food choices, super staff, clean,

Miinukset: Not a thing wrong here

Plussat: Very friendly staff, nice and clean, too!

Plussat: Nothing

Miinukset: No clean cover with stains

Plussat: Staff was pleasant

Miinukset: Location and overall condition of room (bathroom ceiling had leaks and part of ceiling (sprayed part) was missing.

Plussat: Good value for the money if looking for a place to stay short term. I would stay again.

Plussat: Close to highway interchange. Easy to get to Augusta.

Miinukset: Filthy hotel room. We booked & got confirmation as a king non-smoking room and got a king smoking room with dirty bed linens, an air conditioner that rattled so much that we were unable to use it while sleeping. Homeless people in lobby for breakfast.

Miinukset: I did receive a recipet for my stay just a piece of paper with my room number on it

Miinukset: Would be nice to be reimburse for Friday night I had an emergency that occurred on Friday night and did not arrive until Saturday

Plussat: The location was great for us

Miinukset: It is run down. There was a hole in the floor of our room.

Plussat: Nothing

Miinukset: Nothing was good about this hotel

Plussat: All ok

Miinukset: No blankets available on cold night.

Plussat: this should be taken off the website

Miinukset: everything

Plussat: Breakfast was terrible, coffee was awful!

Miinukset: Front desk, breakfast options

Plussat: The location of the hotel was great. It was just a few steps away from restaurants and entertainment.

Miinukset: The hotel we booked was next door, but was being renovated. We were unknowingly booked in a totally different hotel that was not pictured on the website.

Plussat: Location

Miinukset: Bathtub did not drain. Found dead fly in bedding.

Plussat: Location to Masters was fine. Hotel to downtown Aiken dining and taverns was excellent.

Miinukset: The price at $--- per night was overpriced for the accommodations at Holly House (Not Hotel Aiken), but I am sure it was inflated because of the Masters. The room itself was okay, but the bathroom was dirty. TV was pitiful. Holly House seemed sketchy.

Plussat: Friendly receptionist

Miinukset: Strong cigarette smell even in a non smoking room

Plussat: Downtown and cheap. Office is a motel room with staff family living in the next room. It's cool though.

Plussat: Staff was excellent, location amazing.

Plussat: Good location in downtown Aikem. Well furnished with microwave and frig

Miinukset: Old motel. Minimal breakfast cereal, muffins and coffee. No towel in the room. Two star rating at best. Staff opened my door in the middle of the night and asked if I had checked in. I had.

Plussat: Proximity to downtown

Miinukset: Very cheap. Horrible beds. Thin linens. Smelled musty. Very run down.

Miinukset: The shower does not work in room 102.

Plussat: the friendly front desk clerk who checked me in and manager

Miinukset: n/a

Plussat: My check in attendant was friendly and asked if I needed a smoking room and actually placed me in a non smoking room withth a king size bed.

Miinukset: The shower had no water pressure, and dripped the entire time, wall paper was pealing in several places, and I could hear conversations in other rooms.

Plussat: I liked that they offer smoking rooms.

Miinukset: It wasn't as clean as I would have liked.

Plussat: Location

Miinukset: Check in and check out was not friendly at all. I reported a problem (damage) in November and the problem still existed a month later.

Plussat: It was an easy check in and it was centrally located but also nice and quiet. The staff was very kind when I checked in. He explained everything and told me how to get into my room and when breakfast was. Considering it was Christmas Day he was very nice and considerate to be away from his family.

Miinukset: There wasn’t anything that I didn’t like.

Plussat: The location was great.

Miinukset: The room was nothing like the pictures. The bed was uncomfortable. When you laid down you sank in the middle. Breakfast was doughnuts and muffins with apple or orange juice to drink. The room was not the cleanest.

Miinukset: The breakfast coffee and concentrate orange juice from a machine. There was no fresh fruit or cold cereal. There was nothing warm at all.

Plussat: The only good thing about the place was the price. But in the future I would pay more and just go somewhere else.

Miinukset: The room was comfortable but everything was stained, towels sheets blankets and rugs all had bad stains on them. Walls needed painting badly. Just a very shabby hotel.

Plussat: Third stay 1st two out of eggs 3rd stay out of sausage Get enough food ordered to feed your guest! There weren't that many! Wonder why?

Miinukset: Inadequate protein

Plussat: Good hotel. Football game was a little loud on Friday night, but not too bad. Otherwise the hotel was peaceful. It is a little dated but maintained decently. Hotel staff was helpful and friendly

Plussat: The Front staff was excellent, professional, personable and accommodating. The location is great but the entrance to the hotel entrance is not marked well and is easily missed.

Miinukset: The bathroom was not cleaned as well as I would like and there was a dead bug in the corner.

Plussat: The room itself was very nice; comfortable beds, clean, lovely shower.

Miinukset: During my stay, there was an altercation in the room next to mine, resulting in banging, shouting, broken glass/windows/room property. I was awakened by the noise after 1am on 12/01, called the police due to the noises I was hearing, and was quite fearful, as the people fighting moved outside and were hitting each other and throwing each other against my window and door. Broken glass and blood was all over the sidewalk, my window and door, and the door on the other side. I was unable to sleep due to the noise and my unease. I even ended up leaving around 2am because the noise even with the police there was giving me a headache, so I left to walk around the 24 hour Walmart across the street. I walked around for about an hour before returning, and by then the police and involved parties were gone. I requested a refund when checking out, but the gentleman at the desk said he would have the manager contact me. I have not heard anything, and feel entitled to my money back due to the circumstances.

Plussat: Cool that it was close to main stores.

Miinukset: No swimming pool.

Plussat: The location

Miinukset: Everything

Plussat: Location

Miinukset: Staff trying to use my card.

Plussat: i did not have time to have breakfast, but the room was clean as always. the staff are always nice and checking in never takes long.

Miinukset: i never get any rewards for staying there and i stay there between 2-4 times a month.

Plussat: I really enjoyed my stay. The bed was very comfortable. Excellent location to shopping and restaurants. Very affordable.

Plussat: We evacuated from hurricaine Dorien. Happy to have any room. Cheap, and had big room with tv, frig and microwave. We were safe and sheets were clean!

Miinukset: Whole place including room need good cleaning and updates. Roaches in the room.

Plussat: Good

Miinukset: I was okay It was Pleasant

Plussat: Location to Masters

Miinukset: Bed linens had holes, door lock was broken, furniture was run down, mirrors had stains, sink did not drain, shower curtain rod was dangling...towels were tiny.

Plussat: This hotel definitely exceeded my expectations. I was late reserving a room to view the eclipse and lucky to find anything at all in the area. I would certainly stay here again & recommend the hotel. Great mattress, fresh smelling linens, quiet location.

Plussat: Price and check in staff was friendly

Miinukset: Non smoking room reeked of smoke and even had an ashtray. Not clean

Plussat: Great location

Miinukset: Tiny pillows, musty smell, thin blankets, mold in the. Atheism, toilet made noise all night.

Plussat: room was good size

Miinukset: the staff was not efficient