Amman hotellit lähellä Jordan Gate Towers

Plussat: Staff are so nice. Location is good with 2 malls in the vicinity. Food is also good, not so many choices, but good enough.

Miinukset: The entrance is quite narrow. I think I got the malfunctioning bedroom. It looks weird that kitchen pantry is just right in front of my bed.

Plussat: Location superb, reception staff very helpful, very comfortable, great beds and pillows. Heating excellent. Overall excellent for families. Apartment is cozy and is even better in person than in the photos.

Miinukset: Shower fluctuates between hot and cold sometimes, one of the breakfast staff needs to smile more and be a bit more warm towards customers.

Plussat: The location was great & very convenient.

Miinukset: The breakfast was very poor. It has very limited items. There were no continental food items (pancake, waffles, cakes, danishes, pastries, etc.). The breakfast staffs were not friendly & smiling. Also, most of the front desk personnel cannot speak English. I asked many questions at different times. Neither they understood me nor they can speak any English. These really gave us very hard time.

Plussat: Location

Miinukset: My room was not comfortable

Plussat: Location and rooms are spacious. Staffs are very friendly.

Miinukset: Nothing to dislike

Plussat: Great location, great room, friendly and helpful staff. Plenty of restaurants in the neighbourhood as well as the mall opposite with an excellent supermarket in the basement - Highly Recommended

Miinukset: The iron needs replacing - the cord was very short!

Plussat: Friendliness of staff and courtsey.

Miinukset: Nothing.

Plussat: Very good location with a beautiful decor. Next the hotel you can find a lot of restaurants, coffee shop, supermarket, etc. The staff is very pleasant, attentive and helps you with any information you need.

Miinukset: -

Plussat: location and the staff

Miinukset: nothing

Plussat: Staff has been very kind and they help you in anything you need. Rooms are spacious and

Miinukset: They don’t have too many facilities in the room (water, hair brush, shower cap, blanket, ironing, etc)...

Plussat: A good location, friendly and helpful staff and fair price.

Plussat: Evrything is good.I m happy evry time when i m stey there.

Plussat: Friendly staff, clean rooms, good service, and overall great feels for everything around. Definitely recommend to anyone visiting amman. Kudos to Yazan and Mohammad who made our stay even better than expected.

Plussat: it's a great value for money. you get what you pay for. furniture was modern style, the room was very spacious. the staff at day time and at check in were sooo friendly and kind.

Miinukset: toilet is old, wasnt very clean, bathtub is small and the shower was not working properly. breakfast was very basic and not much variety. same breakfast everyday. toilet door was damaged and doesnt close completely. the safe door gets stuck whenever i try to open it.

Plussat: Great as expected

Miinukset: Its one of the Worst Hotel customer service ever no replies on the hotel phone and whats app, i had an free upgrade through booking.com loyalty programs but they refused to give to me for the second time in a row and they tried to cheat me that my reservation doesn’t include breakfast 3 times also. Actually I’m so disappointed with their service.

Plussat: The Value of money is Okay

Miinukset: This is not a 5 Stars Hotel at all. I am not sure how Tourism Authority in Jordan give them 5 stars rating. In my opinion it is 3 stars Only. WiFi is horrible and as a business traveler, I coudlnt do much of my work because of that.

Plussat: The room size was big, and the hotel is suitable for business travelers.

Miinukset: The had no view at all, the window open to a concrete wall in front of it! The air condition was not working unfortunately

Plussat: Everything was good

Miinukset: You can add extra things in the room like slippers.

Plussat: The staff are very kind and helpful. The place offers a free parking lot, which gives an added value comparing to the competitors. The deal is very valuable.

Miinukset: Nothing to mention

Plussat: Was totally terrible. Don't recommend it in any case!! What ever happened don't go there!!

Miinukset: That is terrible place!!! First of all first day I staid normaly hotel has to work how is usually work and it already was bad, they come in middle of day when I was planning to sleep after my travel, and off ac..say it for safe me from virus, but excuse me!! I paid money for a 5* hotel with service and ac in room!!! Then they had to put price less, in middle of night at 2 am they call me from reception and ask if I wait for somebody...O_o whaaat?!?? Why they have to disturb me like that on night. ..and that look so little trouble after all what they did next, then I ask them if because of virus they not going to be close and they say no, that I can check out and go where I want next day. So what happened next day it so crazy. I went to breakfast and it was so poor, no buffet just few things in a plate, I go to check out and they say I can't do checkout that hotel is closed and I can't go out. Then later they say I have to even pay Fri the room 70jd =85$ every day, they close bar, restaurant don't let us go out of rooms. More of all they bring us people who just arrived from airport who probably can sick and put them closed in our hotel too where is people who arrive early from healthy country. So we have to stay here 14 days they don't let us go out and go even to shop, we call embassy and they don't let our consul come here to help us. They give us food 1 time a day in breakfast we can't order fr outside anything and go shop or check out and go to other place to stay. They want we pay a lot every day....but after that hotel became prison that have to be for free. And even can't coast that much because it already not 5* , no any service no swimming pool no food even no ac in room , no cleaning rooms.... That is so terrible story. More of all they have to tell to tourist first what going on in country and what will happen next days for we move or make desidion for our self. There was no any information about that they will close us.

Plussat: everything I needed and expected was available, a good choice as recomended to me

Plussat: We liked the friendly staff and the free Wi-Fi.

Miinukset: Only one socket in the room

Plussat: the location is excellent

Miinukset: When I made the reservation it was included the breakfast, when I checked in they said no you must pay 14 jd extra. Also the coffee pot was not working.

Plussat: The breakfast was nice. It just needs to change from day to day and add some diversity. Tea and coffee in breakfast should be in more varieties. The gym was great. I practiced every day.

Plussat: Bed is comfortable

Miinukset: Floor was dirty and sticky

Plussat: this is one of the best hotel - very spacious and location is awesome

Plussat: The location is very close to everything.

Miinukset: 1. no electricity in both sides of bed. 2. no bidet shower. 3. The room was a little bit hot.

Plussat: Location was great and very convenient. Additionally, my room was clean and quiet.

Miinukset: My experience with the restaurant was not pleasant. I found that certain food items in the breakfast open buffet are served to selected guests only. For example, when I asked if they had white cheese, I was told that “ we don’t bring them”. To my surprise, when I took my food to the table I met another guest with a big plate full of different types of white cheese. I asked him where he found them, he said that the plate was brought to him privately from the kitchen. I went again to the staff, and they insisted that they don’t have and don’t serve white cheese. I thanked them and told then you should see my review on booking.com. After that, a nice gentleman from food management came to my table and assured me that I would be served white cheese, something that did really happen. One more thing. On a couple occasions, I spotted people smoking in the alleys in my floor. Finally, front desk people are always grumpy for no obvious reason.

Plussat: Being in a strange country can be daunting but the staff at Geneva were wonderful. Always polite, ready to help and with a smile. They made my stay very enjoyable. thank you all staff.

Miinukset: It is not just Geneva but all hotels seemed to only have heating in winter and cooling in summer. We were hot in our room but could not put on any air conditioning to help cool things down.

Plussat: They do not like foreigners at this hotel. They do speak English but will pretend they don't. The rooms are very small and the showers are tiny. I am an American male. The service is very poor. I would give examples but I don't want to waste time. Next time I come to Amman I will book at a chain hotel.

Plussat: Everything was excellent.

Miinukset: Nothing

Plussat: The location

Miinukset: The hotel furniture is very old, the room is small no good ventilation. The food especially for main meals are not good at all I believe it is expensive comparing to its ervicez

Plussat: Nothing

Miinukset: Very overpriced? overrated ( I have no idea how did they get 4 stars). Dirty, rude staff. Do not recommend

Plussat: Very friendly and nice Receptionist staff Specially Sarah,very clean room,the Breakfast was great and fresh

Miinukset: Adding Fresh Fruit to the breakfast.....Increase the number of the daily newspaper ,as Iwas return back to the hotel littlebit late after 5 oclock,I didnot get it except one day out of 4.Thanks

Plussat: Everything but not the bed

Miinukset: Bed

Plussat: The negative parts of the stay are negligible due to the professional operations manager who took care of all the problems we had.

Miinukset: Check in time accuracy

Plussat: Location and room sozes

Miinukset: Room was cold and i think ac not working probably

Plussat: Location& room cleanesses

Miinukset: Nothing

Plussat: Spacious room

Miinukset: Attitude of the staff at the front desk. Service quality varies depending on your origin. I felt it and it was right in my face. how sad for such a beautiful place. Had clothes from a previous client hanging in the bathroom for 3 straight nights. Was it thoroughly cleaned after the previous client had checked out, one wonders?

Plussat: The staff were very nice and helpful, the guy at the reception when I checked in was very nice, I can’t remember his name though I asked about three times, they answered your calls right away, gave good services, Ibrahim was the star of the show, he was always around with a smile. Raed from housekeeping made sure my room is clean and on fleek, in no time, he helped me with another problem inside the room right away. And there’s Aban in the checkout, funny and has a great sense of humor. My overall stay was great, the staff respect you and your guests. Not my first time and not my last time staying here. A