Amman hotellit lähellä Jordan Gate Towers

Plussat: Amazing friendly staff delicious food

Miinukset: Nothing

Plussat: I liked the luxurious room size except the service.

Miinukset: They have the worst services I ever had as a regular traveler in many countries around the world. The pool is very small in small area. I will never repeat it again. I was uncomfortable in my stay as i have to complain two to three times a day where they repeat their apologies without taking any serious action.

Miinukset: Check in tooks 35 minutes

Plussat: The location, the interior design amazing

Plussat: On of the stuff was rude with me when she saw me with her angry face ( she said yes what do want sir !!! ) so I was so humiliated .. But I gave her good lesson learned.. and complain to the reception but no buddy care... they promised me the will take Ah action against her but no thing happened .. the stuff Ignore my case .... I don’t recommend the hotel at all because the are not honest...

Miinukset: The food and the room was clean.

Plussat: The breakfast was amazing and plenty of choice. We loved the decor in the hotel and the rooms. It was our anniversary and the hotel went above and beyond to put balloons in our room and rose petals all over the bed and in the bath tub. Overall a very relaxing stay and the hospitality was second to none. Thank you

Plussat: All-day dining was great. The team was very friendly, polite and helpful. The facility is really clean. Third floor/ pool cafe was really good. Thanks to Mohammad Khatib for the professional service.

Miinukset: The kids club was not clean neither properly setup.

Plussat: This was not our first time at The Fairmount Amman, but it was a first to be guests at their Fairmont Gold which was great. Our stay was at the top of the hotel on the 16th Floor with unlimited access to the Gold Club Lounge which was a fantastic. I must thank Mr. Farah & Mr. Hashim for their attentiveness & professional approach and their extreme commitment to hospitality & service. We enjoyed our stay and we certainly recommend The Fairmount Amman as a destination to stay at when in Amman.

Miinukset: Both service and menu at Pool Bar and Restaurant need a great deal of improvement.

Plussat: Everything

Miinukset: Small pool

Plussat: Amazing staff and hotel

Miinukset: Modest pool and breakfast

Plussat: Wonderful staff with great place and facility

Plussat: Everything was great, the customer service is outstanding .

Plussat: The bar

Miinukset: Rooms furniture are old even the suites , bathroom Towels are old also

Plussat: Great Hotel, with amazing fitness room and SPA area ( one of the Best I have lived,ever..).Rooms are ok and service is polite

Miinukset: Bed was a little bit too soft for my taste...and rooms are are getting old, but still ok

Plussat: The staff were fabulous, with a special mention to the housekeeping staff who looked after us so well. The facilities are really good, great gym and pools. The breakfast was good, if a little pricey!!!! Nice spacious comfortable rooms and a great location in Amman

Miinukset: Overall, very few negatives, the hairdressers and salon are very expensive so maybe agree a price in advance !!!

Plussat: The hotel facility look very old and not worth the money paid.

Miinukset: Hotel itself look very old

Plussat: Staff is more than welcoming and warm. Breakfast and food generally are great. Excellent location, amenities and facilities. Room are clean. The place to stay on Amman if you care about your wellness and safety though a little bit expensive

Miinukset: Cost is too high compared to other competitors.

Plussat: staff were very friendly and amazing service

Plussat: Nothing

Miinukset: Staff

Plussat: Great location at business center, reasonable priced, great restaurant especially breakfast buffet.

Miinukset: Excellent hotel .. The staff are polite ... High ethics The hotel is clean and tidy and close to the malls ... My brother Mohammed Thank you for the amazing suite gift ... Thank you

Plussat: Very nice staff, comfortable pillows, good location.

Miinukset: Nothing

Plussat: Service good, initial room although badged as a non smoking room was tainted with smoke, requested room changed and got a new room that was fone.

Miinukset: Breakfast really poor, only real choice was toast.

Plussat: It was good.. free parking is available and the property was clean and comfy.. but a bit expensive

Miinukset: They don't give more time for check out I hope they can be more flexible especially with families

Plussat: The staff was so kind and helpful, the did go the extra mile for us

Miinukset: There were wedding parties that mad our stay noisy. Yet, I don't think this is the case all the year long

Plussat: Everything was lovely !

Plussat: The bed was comfy, the room was spacious, the staff was friendly, the location was great.

Plussat: Aesthetics

Miinukset: All is fine

Plussat: This is my maybe 10th time in Ayass Hotel, location is very good, very friendly staff, I feel myself at home there, I do not need any other hotel in Amman, Thank you Ayass..

Plussat: Friendly staff, especially Fadi, Christine, Lara, and Ala'

Miinukset: Swimming pool timing is very bad with no written policy for kids age restriction especially on the ladies timing period. It based on the swimming supervisor mentality and moodiness.

Plussat: Very clean and new hotel, great customer service and great vale for what i paid- if i go to Jordan again I plan to stay there

Miinukset: We were on the 1st floor so whenever there is a wedding party you could hear some noise but not too much however if you want an absolutely quite room ask for a room on 2nd floor or higher The gym hours for men are not practical it is only open for men from 8pm to 11:30 pm which did not work for me at all, for for women is is great form 8am to 8pm

Plussat: I liked the location, it closest to everywhere i went in Aman and nearby. The team in the reception are very friendly, listening, smiling and welling to help The logistics team inside and outside the hotel, smiling and welling to help. Breakfast is very good Room are cleaned. I stay for 4 nights and eveything was good.

Plussat: Nothing

Miinukset: The service and the cleanliness the behave of the stuff and the way they force me to leave the hotel

Plussat: Friendly Staff, location and cleanliness.

Miinukset: Swimming pool and their admin staff. The swimming pool has a non since and logic restriction on timing which is not suit any family where the mix gender timing is from early 06:00 am to 09:00 am and from 07:00 pm to 10:00 pm where the rest of timing is for ladies only. That timing it doesn’t suit any family with kids where they treat boys whom above 7 years as adults which doesn’t make sense. Even they have no written policy for the boys age restriction where it depends on the supervisor moodiness. When we had escalated the issue to the hotel management they’ve argued that swimming pool have another management where they have no authority on them and it’s not belong to the hotel.... that’s was really weird. In this case the hotel should declare the restriction timing on their web or otherwise they need to admit that they have no swimming pool and needs to remove the pictures from their web. I’ve challenged them to show me their restriction policy, but unfortunately they’ve failed and kept it for the swimming pool supervisor mood and force where your opinion it doesn’t matter....

Plussat: Good

Plussat: the service is excellent, nice staff. clean, and comfortable.

Plussat: The hotel staff was really professional and helpful, wide range of choice at breakfast buffet, water and refreshments in the room.

Miinukset: The air conditioning was not working well and we couldn't manage to turn in the tv , all the rest was nice

Plussat: Location

Miinukset: No bar

Miinukset: Soundproofing is not efficient

Plussat: Very nice staff, amazing hospitality. I will stay there again.

Miinukset: Everything perfect and beyond

Plussat: Location. Clean. They let us use the lobby area for morning fellowship for my small group family.

Miinukset: Real Hot water only starts on 6am until midnite. Breakfast cannot start earlier than 730am. Need minimum english speaking staff on night shift.

Plussat: I like everything, The location, rooms are nice, staff are very friendly

Miinukset: Hotel staff were not trained, they were not client oriented except for one staff who was polite by nature and not through training. After checking out, I found out that forgot some personal items & when I returned the same day to collect them I was told that the cleaner dumped them in the garbage without even informing the lobby staff. Only one item, my sleepers (worth only $10.00) was returned as the cleaner said he was going to use while my medical sport shoes (worth $243.50 and purchased two weeks ago) was dumped in the garbage according to the cleaner. What surprised me is that the owner of the hotel told me it was my mistake because I should have made sure that I collected all my staff before checking out.

Plussat: The breakfast in general in medium level. The location of the restaurant not good located in level -1. The time of the breakfast start at 8 a.m. and should be at 6 a.m.

Miinukset: There is no laundry in the hotel, the late of the time for breakfast started at 8 a.m. while I need it at 6:30 and they didn't provide it for me!!!!

Plussat: The staff “specially Ajrami”!

Miinukset: Nothing all was great

Plussat: This place is in a great location. I had a rental car and was nervous with parking. When I pulled up to the hotel around 9PM staff came out and greeted me and helped me into a parking spot. Really helpful staff.

Plussat: Good staff, quick service, high quality and everything available is very happy and very safe

Plussat: The staff were friendly. The location is good.

Miinukset: The photos posted on the site are misleading. The building is old and the paint and appliances and furniture look worn and poorly maintained. Also, my cold shower did not improve my opinion of the hotel.

Plussat: The location,

Miinukset: The room was so cold I couldn't sleep, the breakfast wasn't nice,

Plussat: Morning stuff Ahmad Kandeel made all obstacles solved with professional and kind manner. Liked the location and nice hotel also kitchen chef was so kind and nice

Miinukset: Night shift was reception need more experience to deal with costumers. More cleaning checkup and need more fruit varieties specially we are in summer time

Plussat: Great hotel ! Very nice location not so far awayt o downtown. Comfortable bed, clean , very nice. Breakfests good :) Service always smiling and helpful.

Plussat: Everything was amazing the staff were really nice and it’s really comfortable and the location is really good since there is next to it adidas Starbucks supermarkets cafes and so many more

Miinukset: I wish the breakfast would be better

Miinukset: No working TV, no hair drying available in the room.

Plussat: The good service and I meditate response for our needs and the stuff is very helpful as well

Plussat: Staff so friendly Amazing location

Plussat: The staff very friendly especially Mustafa.

Miinukset: The sofa not comfortable, no plugs near to beds, no mugs in the room so i had to ask them, i could smell cigarette smoking from next room and this is very annoying. As my room was in the ground floor and the staff were talking very loudly so that was annoying at the morning.

Plussat: Location is good The room was clean Staff are nice but they need to be more hospitable and just wait for the guests to ask for help

Miinukset: The bed was not comfortable The breakfast items were not replenished once it finishes

Plussat: Clean, friendly, easy to find, easy to park

Plussat: Great hotel at great city

Miinukset: Nothing

Plussat: Breakfast is good

Miinukset: Swimming pool not suitable for families or couples because there’s a lot of guys with bad behavior