Amman hotellia

Plussat: The entire staff was helpful and friendly. Our room was clean and quiet and the bed was very comfortable. Diana at check in was very efficient and helpful, Nader in the lobby made sure we found our way to dinner outside the hotel and even one of the gate security guards intervened when an independent cab driver tried to scam us. We had an excellent dinner one night at il Terrazzo in the hotel. The service was spot on and the chef come out to see if we liked how he had prepared our meals and why he used the flavor combinations. Breakfast the next morning was also top notch and both Raed at the reception and our server Alaa made sure everything was as we expected. Every member of the staff made sure we were taken care of and that our stay was 5 Star. This was the last stop on a fantastic 21 day trip through Egypt and Jordan and the Amman Marriott staff capped it off !!

Plussat: I frequently travel and this was one of the worst experiences I had. Extremely rude management, that refuses to accommodate even the simplest request (look up my Marriott rewards number). I recommend staying at the Intercon next time.

Plussat: I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service.

Miinukset: Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.

Miinukset: Heat was working even though i had it on A, the Heating was very loud

Plussat: Very clean and new hotel, great customer service and great vale for what i paid- if i go to Jordan again I plan to stay there

Miinukset: We were on the 1st floor so whenever there is a wedding party you could hear some noise but not too much however if you want an absolutely quite room ask for a room on 2nd floor or higher The gym hours for men are not practical it is only open for men from 8pm to 11:30 pm which did not work for me at all, for for women is is great form 8am to 8pm

Plussat: Perfect location Excellent crew

Plussat: Generally good end to end

Miinukset: The cleanness of the WC and the less kits for washroom abd food

Plussat: Staff was friendly and very professional. The check in was check out was very easy and non-complicated. The rooms were very comfortable and quiet which is what I wanted.

Plussat: The perfect hotel to stay in for the perfect vacation , strongly recommend .

Miinukset: it's a very excellent hotel yet pricey !!