Amman hotellia

Plussat: The property is very new and modern. Everything was extremely nice. Staff were very accomodating and nice.

Miinukset: Nothing.

Plussat: It’s a walking distance to 7th circle street which is a Main Street to take buses to visit around Jordania and bus from/to airport. The hotel is spotless, comfy and pleasant. It has a shopping mall around the corner where you can eat good food. WiFi works perfect and the staff was nice and very helpful.

Miinukset: Everything was perfect.

Plussat: Everything is fine. Clean, modern looking, value for money!

Miinukset: Abit far from city area. Maybe that’s why they can be of much lower price.

Plussat: No taxis at the front

Miinukset: Great price location comfort and clean

Plussat: Nice, clean, comfty, spacious room. Quiet location.

Miinukset: We could hear talk, closing doors, flushing water from other rooms

Plussat: The hotel very clean and good staff

Plussat: Great Value Big rooms Wonderful staff

Plussat: The hotel was very organized and they were very welcoming to us the moment we walked in. I would recommend this hotel to anyone who is coming to stay in Amman

Miinukset: !

Plussat: New, clean property.

Miinukset: No breakfast, lunch or dinner.

Plussat: - Location (close to the airport) - Clean room

Plussat: Amazing friendly staff delicious food

Miinukset: Nothing

Plussat: I liked the luxurious room size except the service.

Miinukset: They have the worst services I ever had as a regular traveler in many countries around the world. The pool is very small in small area. I will never repeat it again. I was uncomfortable in my stay as i have to complain two to three times a day where they repeat their apologies without taking any serious action.

Miinukset: Check in tooks 35 minutes

Plussat: The location, the interior design amazing

Plussat: On of the stuff was rude with me when she saw me with her angry face ( she said yes what do want sir !!! ) so I was so humiliated .. But I gave her good lesson learned.. and complain to the reception but no buddy care... they promised me the will take Ah action against her but no thing happened .. the stuff Ignore my case .... I don’t recommend the hotel at all because the are not honest...

Miinukset: The food and the room was clean.

Plussat: The breakfast was amazing and plenty of choice. We loved the decor in the hotel and the rooms. It was our anniversary and the hotel went above and beyond to put balloons in our room and rose petals all over the bed and in the bath tub. Overall a very relaxing stay and the hospitality was second to none. Thank you

Plussat: All-day dining was great. The team was very friendly, polite and helpful. The facility is really clean. Third floor/ pool cafe was really good. Thanks to Mohammad Khatib for the professional service.

Miinukset: The kids club was not clean neither properly setup.

Plussat: This was not our first time at The Fairmount Amman, but it was a first to be guests at their Fairmont Gold which was great. Our stay was at the top of the hotel on the 16th Floor with unlimited access to the Gold Club Lounge which was a fantastic. I must thank Mr. Farah & Mr. Hashim for their attentiveness & professional approach and their extreme commitment to hospitality & service. We enjoyed our stay and we certainly recommend The Fairmount Amman as a destination to stay at when in Amman.

Miinukset: Both service and menu at Pool Bar and Restaurant need a great deal of improvement.

Plussat: Everything

Miinukset: Small pool

Plussat: Amazing staff and hotel

Miinukset: Modest pool and breakfast

Plussat: Apart from the construction works in the hotel, it was perfect

Plussat: Very clean, friendly staff.

Miinukset: The noise, renovation works in the hotel and a huge project across the street

Plussat: Comfy, great staff and service, super breakfast, great location

Plussat: Every aspect of our stay from the restaurants to the quality of the staff and rooms was excellent . Both Five and La Capitale rank amongst the best restaurants that we have experienced anywhere.

Plussat: Hotel staff were very welcoming All services were excellent

Plussat: Ahmad was very helpful. A big thank you !

Plussat: The location only

Miinukset: No one informed me that the hotel was under renovation and the AC in the room didn’t work for 2days

Plussat: Every things

Miinukset: Nothing

Plussat: 1) Complimentary coffee because room was not ready 2) Convenient and free onsite parking 3) Fast check-in and check-out process 4) Bar and restaurants are lively

Miinukset: 1) Room wasn't ready despite getting confirmation for 1hr early check-in 2) Noise from renovation works was unbearable 3) Apart from new TV, rooms are very old. Stayed there for a wedding otherwise would just stay at the Fairmont (right across street, brand new, superior rooms) until the Four Seasons is renovated 4) Used booking.com because hotel staff quoted a much higher rate

Plussat: The rooms were very nice

Miinukset: There was reconstruction going on during our stay. Which made it impossible to sleep in the morning. The manager advised that drilling would begin at 10am-6pm. However it had started at 9am which made it very annoying and impossible for us to get proper sleep.

Plussat: It was ok

Plussat: Dear sir, I really would like to thank the hotel management with special thanks to Ms Yara, as they were very helpful to me and provided exquisite and world class service during my stay. I’d recommend Amman International hotel to any guest Visiting Amman .ug

Plussat: Friendly atmosphere. Excellent breakfast and good service.

Miinukset: None

Plussat: Quite place, spacious room, breakfast was okay

Miinukset: Came early in the morning (6AM) 30 minutes before the breakfast started. We were tired after 2 flights, were falling asleep and asked for the breakfast to be served in our room at 10 AM. The receptionist confirmed. We went to sleep and were woken up in 30 minutes by a phone ringing - the hotel refused to serve the breakfast without additional charge although promised to do so earlier. Sad that they violated their promise and woke us up.

Plussat: Very helpful staff. Large, comfortable room.

Miinukset: Unfortunately none of the taxi drivers knew where the hotel was.

Plussat: The staff were extremely helpful. The bedrooms and bathrooms were large and very clean.

Miinukset: The location was difficult for some of of the taxis to find.

Plussat: Driver was amazing and Yara really nice in all. All members staff are gentle and polite and they made this holiday a good holiday.

Miinukset: First time that coffe in room in coffe ready on kettle was not free (onlu water was free).

Plussat: The staff the room the food almost every thing perfectly arranged

Miinukset: Some of the taxi drivers do not know the location

Plussat: Excellent service, excellent facilities I like the huspetalety policy in this hotel...beg valid for good price

Miinukset: Facilities, hospitality...

Miinukset: The food section needs improvement..Twice i ordered the same thing and it was different. Upgrade the breakfast.

Plussat: Spacious and modern rooms

Miinukset: Heavy traffic around it

Plussat: the breakfast is good as well as location the health club and swimming pool need improvment

Miinukset: Swimming Pool needs to be protected from the wind and to be more clean

Plussat: The view is amazing

Miinukset: Nothing

Plussat: great

Miinukset: non-avalability of hai dresser in hotel

Plussat: Awesome view, exceptionally comfortable, convenient location

Plussat: Good welcome especially Mr.Rami from the front disk reception

Miinukset: nothing

Miinukset: I think it's enough to have 2 bottles of water but I suggest to add 1 for hot water as I paid 3 JOD to drink a cup of coffee on my room while it should be free.

Plussat: Best hotel and nice staff // ( thank you Mr. Rami ) and outdoor thanks To Mr. alfager .

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Wonderful staff with great place and facility

Plussat: Everything was great, the customer service is outstanding .

Plussat: The bar

Miinukset: Rooms furniture are old even the suites , bathroom Towels are old also

Plussat: Great Hotel, with amazing fitness room and SPA area ( one of the Best I have lived,ever..).Rooms are ok and service is polite

Miinukset: Bed was a little bit too soft for my taste...and rooms are are getting old, but still ok

Plussat: The staff were fabulous, with a special mention to the housekeeping staff who looked after us so well. The facilities are really good, great gym and pools. The breakfast was good, if a little pricey!!!! Nice spacious comfortable rooms and a great location in Amman

Miinukset: Overall, very few negatives, the hairdressers and salon are very expensive so maybe agree a price in advance !!!

Plussat: The hotel facility look very old and not worth the money paid.

Miinukset: Hotel itself look very old

Plussat: Staff is more than welcoming and warm. Breakfast and food generally are great. Excellent location, amenities and facilities. Room are clean. The place to stay on Amman if you care about your wellness and safety though a little bit expensive

Miinukset: Cost is too high compared to other competitors.

Plussat: staff were very friendly and amazing service

Plussat: Nothing

Miinukset: Staff

Plussat: Everything

Plussat: well diversity of foods and fruits

Plussat: Excellent breakfast buffet. Beds were cozy. Staff friendly and ready to help

Plussat: The staff are very helpful and kind..... They didnt even make a fuse about late check out.... the rooms are big and quite pleasant..... really loved my staff.... restuarant are within walking distance.....

Miinukset: Had to leave

Plussat: Location, Staff

Plussat: the breakfast very good, the location perfect, the room clean

Miinukset: nothing

Plussat: The customer service is excellent.

Plussat: Clean ,tidy, very well maintained,calm and quiet, the staff was welcoming and helpful, Location is excellent. The breakfast was very good and choices and options are many for different tastes.

Plussat: The very friendly helpful staff, at all locations With special recognition of Mr Ahmad Al Kurdi & Mr Hashim (both at front desk) The location Good security The good quality/variety breakfast Good Room Service Prompt response to any request by house keeping The clean and spacious suit rooms Available on site parking Available lobby spacious seating area

Miinukset: Non strict compliance of non smoking in room policies by some residents Small Shower box in master bedroom A 2-3 cm step in front of elevators , that can lead to tripping and falling (tripped few times and almost felt down) Non compliance with parking slots by some

Plussat: The staff were wonderful and really went above and beyond to meet all the guests’ expectations.

Plussat: I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service.

Miinukset: Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.

Plussat: Great hotel great service and great location!

Plussat: Location is very easy access to nearby attractions away from the main traffic. Staff was great and very helpful. Breakfast was good variety and quality.

Miinukset: Everything was good except for a few lights problem

Plussat: It's a nice hotel, but getting in and out of it is quite a pain... Due to enhanced security measures, you have to walk through a zigzag walkway to get to the hotel, which is fine, but when you need to get a ride from a taxi, or especially from an Uber or Careem, they can't get to it. Most of the rec facilities (indoor swimming pool, sauna, etc.) were closed due to renovation.. It got a bit noisy at times due to construction in the area.

Plussat: This place is sooo beautiful and the breakfast and service is second to none

Miinukset: The pool gets a lot of shade

Plussat: Great room and beds

Miinukset: They froze an amount in my card, and I can get it back only after 14 days...

Plussat: Great staff!

Plussat: Amazing staff, very warm hotel and great hospitality. Delicious food, clean and warm

Miinukset: Furniture is a bit old in common areas and Lobby

Plussat: I had a delayed flight they offered me a late check out at 5 pm, the staff are jumping at opportunities to help you, overall definitely would stay there again

Plussat: Nice and clean and location is good

Miinukset: Enhanced security would make a tourist uncomfortable

Plussat: Great cousy hotel

Plussat: We loved the service we got from one of their Front office/Checkin staff called Philip. He was extremely helpful and went out of his way to ensure that we enjoyed our stay in Amman. His service and helpfulness was A++.

Miinukset: The room was very basic. Didn’t have any cotton or earbuds in the bathroom.

Plussat: The spa was great.

Miinukset: The Chanpions bars was bad, the cigar bar was fine.

Plussat: Location

Miinukset: They don’t have shataf being a Muslim countury

Plussat: Nice outside dining option, good food, would return.

Plussat: Super clean and organized The whole hotel smells awesome Beds are comfortable View is nice Staff are very nice and welcoming

Plussat: Every thing

Miinukset: Nothing

Plussat: Location was excellent

Miinukset: Very old infrastructure

Plussat: The entire staff was helpful and friendly. Our room was clean and quiet and the bed was very comfortable. Diana at check in was very efficient and helpful, Nader in the lobby made sure we found our way to dinner outside the hotel and even one of the gate security guards intervened when an independent cab driver tried to scam us. We had an excellent dinner one night at il Terrazzo in the hotel. The service was spot on and the chef come out to see if we liked how he had prepared our meals and why he used the flavor combinations. Breakfast the next morning was also top notch and both Raed at the reception and our server Alaa made sure everything was as we expected. Every member of the staff made sure we were taken care of and that our stay was 5 Star. This was the last stop on a fantastic 21 day trip through Egypt and Jordan and the Amman Marriott staff capped it off !!

Miinukset: Poor front desk service and assistance Faulty AC panel Curtains do not fully close Room service often unavailable

Plussat: The meeting room charges are too expensive, even for all the participants are staying in the same hotel.

Plussat: I frequently travel and this was one of the worst experiences I had. Extremely rude management, that refuses to accommodate even the simplest request (look up my Marriott rewards number). I recommend staying at the Intercon next time.

Plussat: Great location at business center, reasonable priced, great restaurant especially breakfast buffet.

Miinukset: Excellent hotel .. The staff are polite ... High ethics The hotel is clean and tidy and close to the malls ... My brother Mohammed Thank you for the amazing suite gift ... Thank you

Plussat: Very nice staff, comfortable pillows, good location.

Miinukset: Nothing

Plussat: Service good, initial room although badged as a non smoking room was tainted with smoke, requested room changed and got a new room that was fone.

Miinukset: Breakfast really poor, only real choice was toast.

Plussat: It was good.. free parking is available and the property was clean and comfy.. but a bit expensive

Miinukset: They don't give more time for check out I hope they can be more flexible especially with families

Plussat: The staff was so kind and helpful, the did go the extra mile for us

Miinukset: There were wedding parties that mad our stay noisy. Yet, I don't think this is the case all the year long

Plussat: Everything was lovely !

Plussat: The bed was comfy, the room was spacious, the staff was friendly, the location was great.

Plussat: Aesthetics

Miinukset: All is fine

Plussat: The staff in really helpfull! There’s a nice vibe and a great hostel to meet other people.

Miinukset: Beds were hard and the pillows very thin.

Plussat: Great location. If you need something, ask for Bassam. He works in the hostel and he is great and super friendly!

Plussat: Meet with more people there

Miinukset: Mattres very hard pillow very thin, bad combination.

Plussat: Ac in shared room

Miinukset: Not all beds in shared room have easy access to electrical outlets

Plussat: Bassem the great staff member, the location, the dorm was clean with aircondition and ensuit bathroom. The shared showers where extraordinary clean, even cleaner than in many of the hotels I stayed in here in Jordan. Very good price. There is a nice breakfast buffet with coffe/tee for only 3 jd. They also arrange tours to many of the must see places in and out of Amman. When back in Amman I will for sure stay here

Plussat: Location is perfect. Close to all the main attractions. The room was quite bright.

Plussat: Good room with basic breakfast included. Easy walk to sights and restaurants.

Miinukset: The airport pickup we had arranged was 30 minutes late.

Plussat: Great location at the center of Amman. We felt safe all the time. The staff very helpful particularly Bassam who made our stay very pleasant by answering our questions and giving us travel tips what to do in Jordan and Amman and where to go.

Miinukset: The rooms on the main road side might considered noisy at night by some people as the windows have a single sheet of glass.

Plussat: The location is good as it is close to downtown and restaurants.

Miinukset: As soon as you arrive at the hotel, they ask you to pay before you even enter the room (No smiles from the lady at reception..we did not feel welcome). Although on booking.com they say that they accept Visa card, they do not say that if you use it they will charge you 3% extra. We stayed for two nights in the beginning of our holiday and two nights at the end. We asked them to keep a small luggage for us for when we return and they wanted to charge us!!! Ridiculous... Excursion prices are inflated! Breakfast is at 8am which for us was too late . We wanted to leave early before it gets too hot and on our last day to go to the airport. Guests were always waiting in reception so they should have realised that they started serving late. Juice for breakfast is warm and then they add ice to it which most probably is done with tap water... Manager or owner shouts at staff in front of guests....and the list goes on

Miinukset: Staff really disrespectful, we came with the driver and they treated him really bad in front of us. Not professional at all. Rude receptionist!!

Plussat: Friendly staff

Miinukset: A bit old

Plussat: Beautiful hotel. Great rooms. Great service. Perfect breakfast choices. Friendly staff. And wonderful location with everything I personally would need being around me in one street.

Miinukset: Nothing worth mentioning.

Plussat: So clean friendly stuff amazing location I recommend everybody to try that hotel

Plussat: The Best Hotel in Jordan

Miinukset: Nothing , everything is great

Plussat: Very nice hotel , near all restaurant , deluxe room was big and comfortable...people working are nice...breakfast was nice as well

Miinukset: A bit loud noise in the street

Plussat: Breakfast was very delicious and fulfilling. Hotel location was phenomenal being close to shops and restaurants. Housekeeping was great. Reception staff were more than professional.

Miinukset: Nothing :)

Plussat: Great staff. Spacious room

Plussat: Location Comfort

Miinukset: We booked a deluxe room with a balcony, but we got a regular room without one. We asked about this issue and they said with regret that this is the room that they have with deluxe standard. The room that we got is not like the pictures as we reserved. Its similar to the standard room pictures. Thanks for understanding

Plussat: Location is good near all the resultants very nice stuff

Miinukset: only bad thing parking down there they should outline the parking lot so others don’t park horizontal and take up 2 spaces

Plussat: Hotel was nice and clean, large rooms and comfortable beds. Staff very helpful and friendly. Hotel very central with all amenities nearby. Hotel arranged vehicles for us to go for a day trip to the Dead Sea. If i went back to Amman i would book this hotel again when i go back. We went as a family for my brothers wedding, kids loved playing in each others rooms. Had great fun.

Miinukset: It was my sister in laws birthday one day whilst we we stayed at the Sulaf. We had a large birthday cake and the remainder of the cake we put in the hotels large fridge. The next evening we asked for our cake to finish off. The cake had disappeared. The hotel had no explanation as to what happened to the cake. Quite funny actually.

Miinukset: great hospitality

Plussat: The roof bar was perfect

Miinukset: The room service he begins preparing rooms and make a lot of noise calling each others

Plussat: Everything is good

Miinukset: Everything is good

Plussat: Really attentive staff, as a Londoner the prices for the room and for food etc were great value for money. Great stay!

Miinukset: It's a little bit noisy. The hair dryer didn't work. No slippers.

Plussat: it's the most modern hotel in Amman. Almost all other hotels are outdated, like from another epoch. but not landmark. they propose the most modern rooms and facilities

Miinukset: big taxes for guests. but it not the hotel fault

Plussat: Efficient hotel and kind staff. Breakfast outstanding, strong WiFi, clean and comfy bed.

Miinukset: Good hotel, I will happily stay with them again.

Plussat: Big rooms, nice hospitality and a good location

Miinukset: In the skyline bar they serve overpriced pub food and seem to give priority for external customers (who don’t stay as guest in the hotel). As a hotel guest I did not feel welcome. Location is very nice, and most employees very kind; however too obliging. Hotel guests prefer to enjoy quietly their stay

Miinukset: Heat was working even though i had it on A, the Heating was very loud

Plussat: Great location. Free room upgrade.

Miinukset: Room wasn't ready for over 1 hour after my expected check in time.

Miinukset: Very bad front desk Poor cleaning in every thing specially in the bed and the path room

Plussat: Perfect location Excellent crew

Miinukset: Rude staff, King size bed unavailable, poor facilities (gym not much equipped, outdoor pool already closed at 7pm), breakfast service very slow and serve raw products.

Plussat: Hotel itself was clean and good, great location and staff.

Miinukset: The problem was caused by booking.com itself. We had already paid for our guests' booking and when they got to the hotel, they were asked to pay again there because BOOKING.COM did NOT pay the hotel. It caused us a lot of embarrassment with our guests and this made us decide to never book through booking.com again.

Plussat: The staff are very helpful and friendly

Plussat: The overall stay was amazing, calm and relaxing.

Plussat: Generally good end to end

Miinukset: The cleanness of the WC and the less kits for washroom abd food

Plussat: Housekeeping was great , the staff is friendly and efficient

Plussat: everything

Plussat: The staff were lovely (ones round the pool slightly slow in bringing food and drinks though) Beds very comfy 3JD to rainbow st and 35 mins to airport. Very clean Gave early check in and late check out

Miinukset: I didn't realise it did day passes, the pool area was really full!

Plussat: Good location, clean and comfortable

Miinukset: Nothing much

Plussat: its very nice hotel .. good location and every thing .. only need to make more discounts

Miinukset: bathroom inside room need to : - toothpaste. - Shaving paste - More air circulation

Plussat: Staff was friendly and very professional. The check in was check out was very easy and non-complicated. The rooms were very comfortable and quiet which is what I wanted.

Miinukset: The fact that speakers are not allowed in the rooms doesn’t make sense.

Plussat: Everything :))

Miinukset: The food is so expensive in the hotel .

Plussat: Amazing, super friendly staff, always willing to help.

Miinukset: Small and warm swimming pool, no resting place in sauna

Plussat: Magnificent hotel and facilities. The view is stunning. Indian restaurant staff and food lovely!

Miinukset: I was charged twice for our stay, and the hotel have been slow to acknowledge this - future guests should look out for this as we didn't become aware until we returned to the UK

Plussat: The perfect hotel to stay in for the perfect vacation , strongly recommend .

Miinukset: it's a very excellent hotel yet pricey !!

Plussat: Very clean, the staff was very nice and informative.

Miinukset: The pool was close, and it will be this way for a while for reconstructions, so it's recommended to check about it in advance. When we got there we thought we paid full price but at the check in they added 20% tax to pay immediately Which wasn't included in the reservation.

Miinukset: Decoraing style is a bit tacky. Restaurant options limited.

Plussat: Staff especially the breakfast staff The food

Miinukset: The shower leak problems

Plussat: Everything was perfect I'm very satisfied Will come again definitely

Miinukset: I liked every thing

Plussat: Good people. google location. inside the central of the city among many restaurant and facilities.

Miinukset: so much extra security checking but it is out of their hands because they should follow the law. every time you enter the hotel you will be checked by machines and special guards exactly like an airport.

Plussat: Everything was good

Miinukset: Gym