Best Western Hotel International

Nothing

They wanted to charge additional fees of €13ph to use spa. They did pay your parking overnight rate but only until 8am. Parking was across 4 lanes of busy traffic in a dark dinghy car park that you wouldn't want to go to on your own. Staff were very abrupt. Room was shocking for a chain of this size. Hole in the toilet door where it opened onto the door closer. Floors were dirty. The back wall was damp and bubbled with flaky paint and the skirting board coming away. The french door opened onto a filthy balcony overlooking a rubbish festooned car park and alley. The aircon in the room didn't work properly and I guess it was on a timer so you couldnt have it on all night.

Clean and not so expensive, perfect for a weekend

Is not in the best area of the city.

a good bed and a good breakfast

service of the bar

close to the station. easy to find.

terrible access to the Internet even in the robby.

Helpfulness of the staff particularly Victor who went out of his way to help us.

The facilities are looking a bit tired.

Clean and comfortable.

Air conditioning is too strong, even when it is off cold air keeps coming. Why while booking price was 79 euros and after checkout it was 81, though I didn't use any additional services? It's not much, but stil...

The staff were absolutely fantastic, I had a big problem with my motorcycle breaking down on Bastille day, and they did everything they possibly could to help us, despite having already checked out.

Location in Annecy based on the rate

Room quite small

comfort