Best Western Hotel International

the place is good

the room doesn't have refrigerator or safe box. Also, my daughter lost her iPad and we were trying to call the hotel for several days to find out if they find it. However, we struggled to get the answer which they didn't find it.

Two of the staff

The parking is NOT free !! And it’s far from the hotel The size of the room is extremely small

Not much.

Very dirty, very stale, needs total renovation

Location, in a walking distance (15 to 20 minutes) to all Annecy attractions

Now I know how to be in hell. No promised AC for 2 days with 40 C outside. One could say it was a heat wave but obviously this hotel is outdated and not able to be at the level. Some of a hotel staff tried to be nice (thank you) to your face but I heart on a multiple occasions a very bad sweating about guests from receptionists.

Clean and not so expensive, perfect for a weekend

Is not in the best area of the city.

a good bed and a good breakfast

service of the bar

close to the station. easy to find.

terrible access to the Internet even in the robby.

Helpfulness of the staff particularly Victor who went out of his way to help us.

The facilities are looking a bit tired.

Clean and comfortable.

Air conditioning is too strong, even when it is off cold air keeps coming. Why while booking price was 79 euros and after checkout it was 81, though I didn't use any additional services? It's not much, but stil...

The staff were absolutely fantastic, I had a big problem with my motorcycle breaking down on Bastille day, and they did everything they possibly could to help us, despite having already checked out.

Location in Annecy based on the rate

Room quite small

comfort