Good cabin crew, Wi-Fi availability al through my trip.
Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage.
Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.
Always exceptional service
Miinukset: "Seat recline was broken- wouldn’t hold position."
Miinukset: "Seats were too close together."
Plussat: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Plussat: "Incredible staff. Super polite"
Plussat: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Miinukset: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Plussat: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Miinukset: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Miinukset: "There was no entertainment available."
Plussat: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Miinukset: "Too much time spent at boarding. On luggage missing."
Plussat: "The cue lines per zone are a brilliant idea!"
Plussat: "great food, entertainment and seat comfort"
Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Plussat: "Flight was delayed 4 hours with no explanation"
Miinukset: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Plussat: "Food was ok."
Miinukset: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Miinukset: "They lost my luggage :("
Plussat: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Miinukset: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Miinukset: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Plussat: "Food was good, crew was very professional and courteous. Flight was smooth."
Miinukset: "Coach was cramped and the video system didn’t work very well"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Plussat: "Modern aircraft with power, big screens etc"
Miinukset: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Plussat: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Miinukset: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Miinukset: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Plussat: ". Budget airline with no legroom or extras"
Miinukset: "See above. Nothing specific to like."
Miinukset: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Plussat: "Courteous crew"
Plussat: "I would like to come on time each trip because I got two late time before with airfrance"
Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Miinukset: "The room between seats is unbearable."
Plussat: "Food was excellent and crew was very nice."
Miinukset: "Could not check in online before my flight and no zones to board just line up and go apparently."
Plussat: "Crew very professional and nice food Boarding process well organized"
Miinukset: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."
Miinukset: "My baggage was broken"
Miinukset: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Plussat: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Plussat: "leg space in plane"
Miinukset: "The crew was not very polite."
Miinukset: "Food was not good."
Plussat: "It was a short flight."
Miinukset: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Miinukset: "Wheel chairs for my ill and aged parents was not provided"
Plussat: "Crew are efficient and friendly."
Miinukset: "Very small plane."
Miinukset: "No entertainment or usb plugsto charge."
Miinukset: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
Plussat: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Plussat: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Plussat: "Seats were good"
Plussat: "Nice seats, clean spacious airport, nice crew"
Miinukset: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Plussat: "Departure and arrival were right on time."
Miinukset: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Miinukset: "One hour delay and baggage retrieval also took one hour"
Plussat: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Miinukset: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Miinukset: "We had were more than 3 hours late"
Plussat: "Comfortable and spacious seat allowed me to slee most of the flight!"
Plussat: "Nice crews. Flight was on time"
Miinukset: "There is no instant noodle as in Suncafe (menu)"
Plussat: "smooth check in and boarding"
Plussat: "I like the competative rates and on time schedule."
Miinukset: "Lost my luggages"
Plussat: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Miinukset: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Plussat: "Short wait"
Miinukset: "Not enough leg room"
Plussat: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Miinukset: "Didn’t get to it"
Plussat: "The employee were professional and nice. Every thing went smooth"
Plussat: "Mostly everything was fine with the flight"
Miinukset: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Plussat: "The lounge"
Miinukset: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Plussat: "Fast amd easy flight"
Plussat: "Quik flight"
Miinukset: "The fiod I requested from the menue was not available"
Miinukset: "Very bad transfer arriving from Istanbul at Antalya."
Miinukset: "Very bad transfer arriving from Istanbul at Antalya."
Plussat: "Wonderful flight. Everything was Handled well by flight staff"
Miinukset: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Plussat: "We got where we were going safely"
Miinukset: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Miinukset: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Plussat: "Staff was nice"
Miinukset: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Plussat: "Cost was reasonable."
Miinukset: "Often it has delays."
Miinukset: "Delayed 35 minutes"
Plussat: "Good flight overall and crew good"
Miinukset: "Left half hour late otherwise satisfied"
Plussat: "customer service in general.."
Plussat: "Plane was veryClean. On time. Staff were very frindly"
Plussat: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Plussat: "efficient boarding"
Miinukset: "seat a bit worn out. luckily it was a short flight"
Plussat: "Everything perfect I Like the sun express"
Plussat: "Early morning flight so left on time and arrived early. Staff excellent."
Miinukset: "Seats are grim like most European carriers in coach..."
Plussat: "The crew was amazing!"
Miinukset: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."
Miinukset: "The entertainment choices needs updates and more varieties I believe."
Miinukset: "Boarding was awful"
Plussat: "Get down"
Miinukset: "Everything and the crew more friendly."
Miinukset: "30 min delay !"
Plussat: "More space that on competitors."
Miinukset: "The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it."
Plussat: "It was Air Canada to Geneva and Swiss to Lisbon!"
Miinukset: "Leave on time Air Canada!!"
Miinukset: "Bus navette between thé flights"
Plussat: "cheap ticket"
Miinukset: "lack of service, very unfriendly stewardess"
Plussat: "Nothing really"
Miinukset: "Late boarding, had to check the bag, had to wait forever when landed in the plane"
Plussat: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."
Plussat: "Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great."
Miinukset: "Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick."
Plussat: "clean plane and nice crew"
Miinukset: "plane was an hour late, there was no lounge access and no where to sit my pregnant wife in the departure hall"
Miinukset: "Very disappointing, Lufthansa airline sold my return ticket to another customers with out notifying me, so i’m stuck in here now and i have to find another ticket. And of course the flight is not refundable."
Plussat: "it was just perfect, no complain"
Plussat: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Plussat: "Overall good flight, get what you pay for."
Miinukset: "Had to hop to a couple different counters because no one knew who air Brussels subsidiary was at the cincinatti airport. I didn’t think to check ahead so also on me for poor planning."
Miinukset: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."
Plussat: "Ok flight."
Miinukset: "My luggage bag was lost, which contained my entire life."
Plussat: "Good value, Staff were polite and helpful. On time."
Plussat: "in time food good good sleep multiple languages spoken by the announcer"
Miinukset: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"
Plussat: "On time"
Miinukset: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"
Plussat: "Punctual, clean plane, friendly service"
Miinukset: "Everything was as expected. Full flight!"
Miinukset: "Service for my mom was great!"
Plussat: "Safe flight"
Miinukset: "They dropped our connection. Took 3 hours to straighten it out"
Plussat: "Business class. Great service and truly gourmet food. Departure & arrival exactly on time.... a first with JFK. Very nice present of a large box of Neuhaus chocolates upon landing."
Miinukset: "Silly but the toiletries bag was cumbersome and contained very little. Unlike our return flight to JFK the outbound flight to BRU had very, very poor food and I'm being politr."
Plussat: "Quick flight, on time."
Miinukset: "Boarding at Brussels airport had to go through a gate, a bus, then out across the airport to the tarmac. Not really a problem, but should be aware if travelling this way. Warning to travellers using this short flight: food/drink only available with payment."
Miinukset: "To small of a choice to choose from. More options and also newer movies would have been better"
Plussat: "Crew was very friendly"
Miinukset: "No much choice of Movies in the entertainment program"
Miinukset: "Boarding was unorganized. Halfway through the flight, the cabin smells like sweat everywhere."
Plussat: "Smooth flight Pleasant staff Smooth boarding process"
Miinukset: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"
Plussat: "Forgot they were on 24 hour time. Maybe send an alert about that."
Plussat: "helpful crew"
Miinukset: "flight was delayed"
Miinukset: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"
Miinukset: "Didn't get to find out gate number until 30 minutes before flight took off! Not good, too much stress and running.too"
Plussat: "The food was tasty and it was nice to enjoy a glass of wine with dinner"
Miinukset: "4 hour delay"
Plussat: "Your airline 100% better then Air Canada."
Plussat: "Crew was outstanding"
Miinukset: "Bathroom got gross"
Plussat: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Miinukset: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Miinukset: "stuck between 2 overweight people with no possibility of moving because flight was fully booked."
Plussat: "In-flight staff are professional and try to get on with things even in tricky situations."
Miinukset: "Inbound connection from Tokyo was late (1 hour) but this flight BRU-MAN was also 1 hour late, so got to the gate easily in time for boarding only to find my seat and boarding pass had been cancelled! Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable. Poor real-time handling of the situation. This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. Baggage priority ignored for Star Gold. Missed train connection on arrival in UK. Due to the above problems. In-flight staff OK but ground crew seem disorganised."
Plussat: "It was a short flight, so it was appropriate."
Miinukset: "No free food and no entertainment. Boarded late."
Plussat: "I liked the leg room in economy but the chairs were very uncomfortable for sleeping. The staff was amazing and helpful and overall an enjoyable flight."
Miinukset: "Brussels air used united Airlines for this leg of the trip. They canceled all the flights to my destination due to weather. However other airlines did make it there just fine. I think that they canceled the flight just because it was not full. I had to spend the night in the airport. The flight in the morning was overbooked. No one should fly UA if they can avoid them."
Plussat: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!Nothing!!!!!! Seats are uncomfortable ! No space for leg"
Miinukset: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!"
Plussat: "Great plane and a crew,"
Miinukset: "the most uncomfortable seats. A tourchere to seat for ý hours."
Miinukset: "I felt that the crew was unfriendly and saw each request as a burden."
The plane was clean. They did not tell us until we were boarding that masks were required. Most places don't require it anymore so everyone had to take time to dig for a mask. This made boarding rather long. They also started boarding earlier than was advertised. Not sure if it was because of the mask issue. It was a short flight so I wouldn't expect any entertainment. However they charged for drinks or snacks and wanted contactless.
We were sent to Malaga instead of Granada due to weather. Although we were bussed to Granada, arriving 4 hours later, there was no further assistance or information from a representative. More communication would have been helpful and appreciated.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
Plussat: "New Boeing 787. Nice aircraft"
Miinukset: "This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again."
Plussat: "Boarding was smooth and everything was on time"
Miinukset: "We never got there"
Miinukset: "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."
Plussat: "Seats comfy plenty of room"
Miinukset: "The delay which was no fault of Vueling"
Miinukset: "The departure could have been on time."
Miinukset: "Less delays"
Plussat: "Flight was very easy, comfortable and quick."
Miinukset: "Boarding was quite confused due to delay but wasn’t too big an issue x"
Miinukset: "The booking did not include my luggage despite buying the most expensive version of the fare. When I spoke to customer service, the could do nothing. I filed a complaint and will seek recompense further up."
Plussat: "No comment"
Miinukset: "No coment"
Miinukset: "Entertainment options."
Miinukset: "Not even free water for guests. On a two hours flight bot very comfy."
Miinukset: "The boarding process could be better"
Miinukset: "The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever"
Miinukset: "The flight was 1/2 late and hence arriving"
Plussat: "Boarding and check I. Went very smoothly and efficiently."
Miinukset: "The seat were very close together, and it was very difficult to hear what the captain was saying."
Plussat: "There was an issue with my seat at boarding so they put me in the special seats instead."
Miinukset: "Plane buzzed quite a lot on the way up."
Miinukset: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."
Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"
Plussat: "The flight space"
Miinukset: "No entertainment which make the trip so boring"
Plussat: "Boarding was efficient"
Miinukset: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"
Miinukset: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Miinukset: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"
Miinukset: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Plussat: "Quick check in at the counter."
Miinukset: "Waiting @ boarding gate."
Miinukset: "No space between rows, tiny seats. Even on a short flight the very limited space was exceedingly uncomfortable"
Plussat: "No issues with flight or crew"
Miinukset: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Plussat: "Good cheap no frills price"
Miinukset: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Plussat: "Very cramped, slow and luggage lost."
Miinukset: "Very cramped, slow and luggage lost."
Plussat: "An employee walked down the line, scanned tickets=fast process. The lines were designated by row seating."
Miinukset: "I'm 5'9" & knees hit the chair in front. No complimentary water or coffee. EVERYTHING was a charge. Broken armrests & other materials."
Miinukset: "Sits are not comfortable"
Plussat: "Plane was clean and adequate seating"
Miinukset: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Plussat: "It was fast"
Miinukset: "A bit cramped in seating"
Plussat: "Flight attendants were nice, and the aircraft was clean."
Miinukset: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."
Plussat: "Crew is good."
Miinukset: "The plain was late for 1:40 minutes and they lost my luggage again."
Miinukset: "The luggage did not arrive. The said the luggage left in Barcelona. I don't have anything and fill very disappointed about my trip. Never ever will be using Vueling again !"
Miinukset: "Seats uncomfortable"
Miinukset: "they left my lugage the delayed the flight for 2 hours, terrible services"
Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
Miinukset: "Delayed for almost 5 hours - no explanation, no early notice, no makeup like food vouchers or anything. Luggage took quite awhile to arrive. Awful"
Miinukset: "My travel bag, checked through from San Jose CA to A Coruna, Spain, with plane change to (Vueling) in London Heathrow, did not arrive with me to A Coruna. Now I am waiting for news of where it is and when it will be delivered to me."
Miinukset: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
Plussat: "On time, friendly service and ample room on the plane."
Miinukset: "Really not the same quality/level of service."