Pittsburgh hotellia

Plussat: It’s was nice but my first room smelled like pee and the toilet was clogged so they moved me to a room with double bed and no adjustment on my bill

Miinukset: Read above

Plussat: Needed breakfast

Miinukset: There wasn't any food or comfort around

Plussat: Beautiful lobby, nice bar & the room was incredibly spacious

Miinukset: The parking situation was an additional expense...almost half as much as the room!

Plussat: Lemmon water off the lobby

Miinukset: Thin walls very loud

Plussat: The availability of when we needed a room on such short notice.

Miinukset: Just old/dated

Plussat: The bathroom was clean

Miinukset: I arrived here and there were dirty sheets on the bed. The beds and pillows weren’t of good quality. Trying to reach housekeeping was a bit of a hassle.

Plussat: Speedy check-In, friendly service! Thanks to Covid the pool was still closed but there were things to do downtown!!

Plussat: The location was great. Close to everything.

Plussat: N/A

Plussat: Location was perfect

Miinukset: The water did not get hot so showering was not pleasant. Online stated that they had a free shuttle, they do not offer that service anymore.

Plussat: Location to PPG Arena. Valet parking attendants were very helpful, organized.

Plussat: The in room breakfast option was an awesome gesture. Just to early for my mornings. If I had stayed more than one night I would have definitely opted in for it.

Miinukset: I usually disinfect most things in the room but I had to scrub the toilet seat more than anything else.

Plussat: Location - the kids loved the swimming pool and work out facilities. Room was clean and staff was very friendly.

Miinukset: Price was a little high for just an overnight spur of the moment stay, but due to sporting events in the area, understandable.

Plussat: Great hotel for a business trip. Very conveniently located downtown, I was able to walk to all my meetings in 5 minutes, free wireless internet and a business centre for printing/copying/faxing - all free. The staff were friendly and helpful, and I liked the warm cookie on check-in!

Plussat: The staff was helpful and courteous. The hotel was clean and the room was comfortable. The hotel is in a great location and a great value compared to other hotels in the vicinity. Its a great place to stay and catch Pirates, Steelers, and Penguins games.

Plussat: The Double Tree is in a very convenient location to many local attractions such as the Ball parks (Heinz field and PNC park), the Zoo (20 min. drive), the Carnegie Arts and Science center (10 min. away), and Station square / incline (5 min away). Pittsburgh is very difficult to navigate though.

Miinukset: Plenty. We had a 2 night stay with our family, so we had quite a bit of luggage etc. to take upstairs. They called for the bellhop and we had to wait 15 min. until we decided to take it upstairs ourselves. Plan ahead if you want your car out of the parking garage (which is an extra $20.00/night) as we were told they were too busy at the time to retrieve our vehicle and it would be at least 20min. until they could get to it. What I was most disappointed in was that it stated on our reservation confirmation from Booking.com that we were to receive free breakfast and when we asked the front desk about this they said absolutely not. Breakfast for 2 was $30.00 and that was just a buffet, and not a gourmet one at that.

Plussat: Staff was very professional courteous. Location was great for attending a sporting event at the Mellon Arena

Plussat: the friendly atmosphere

Miinukset: no we had a wonderful experience

Plussat: comfortable beds

Miinukset:

Plussat: The bed, close to restaurants , friendly staff.

Miinukset: Right next to a major highway, very noisy.

Plussat: Exceeded my expectations

Plussat: Clean Comfy bed, delicious breakfast, great assortments, the most friendly people work there and shuttled me back and forth to the hospital all day so I didn’t have to worry about getting a ride, hotel employee went above and beyond

Miinukset: No

Plussat: Employees were very friendly and explained all the benefits that come with my stay. Very satisfied.

Miinukset: Nothing did not meet my expectations. Very good experience.

Plussat: Location

Miinukset: Lobby and elevator floor was sticky. Had to change room twice. First had wasps in it, second room’s air conditioner had ice buildup, causing it to not work and very loud. Staff tried to say noise was normal

Plussat: Great location! friendly shuttle driver!

Miinukset: No.

Plussat: the breakfast was the best hotel one we have seen. room very nice and location perfect for what we were doing. shuttle service was for area 3 miles around the hotel and excellent.

Miinukset: no, not really

Plussat: No breakfast

Miinukset: N/a

Plussat: The location

Miinukset: The entire hotel smelled like weed. Our hotel room even smelled like it. You could touch the countertops and then your hands would smell like it.

Plussat: All the staff was exceptional! The shuttle driver was very helpful!

Plussat: Everything was above expectations

Miinukset: No

Plussat: Staff was very polite and respectful

Miinukset: Garbage wasn't picked up. Charged me 200 instead of 150. When there was no pool or breakfast. Stayed a whole weekend and nobody picked up trash or asked if we needed more towels or amenities.

Plussat: The rooms were very clean. Excellent location for a Pittsburgh Penguins Game.

Miinukset: Pillows way too soft

Plussat: Great view of city. Staff were very nice. Followed Covid19 rules.

Miinukset: No coffee for early morning risers, except in room. Refrigerator was not cold and you couldn’t turn up the cool setting because of no knob.

Plussat: Everything was great

Plussat: The location is great if you are going to an even at PPG arena or just want to be close to downtown attractions. The room was nice and the bed was comfortable. The gentleman at the front desk (sadly I forget his name) was very friendly and helpful.

Miinukset: My only “complaint” is I thought the price was a bit steep compared to similar properties I’ve stayed at. But that could be due to the proximity to PPG arena and the convenience factor

Plussat: I love the location to the ppg paints arena. Love the restaurant bar downstairs very nice.

Miinukset: Nothing really to do around it.

Plussat: Bed was comfortable.

Miinukset: Expensive, holds placed on accounts, cost to park.

Plussat: Location

Miinukset: Lobby bartender had a bad attitude

Plussat: Location to PPG is unbeatable!

Miinukset: Rooms are filthy. Dust and spots of stuff everywhere in the bathrooms. Showers had black mold and need new caulking. The restaurant was closed for lunch.

Plussat: Nice comfy bed big room good location

Miinukset: $20 for parking each night

Plussat: The layout of the main floor that’s it

Miinukset: The racist staff the odor in my room or all the big stains on the floor

Plussat: Nice atmosphere convenient location

Miinukset: No smoking areas

Plussat: The staff was extremely helpful, the rooms were clean, and the first floor bar area is a good place to have meals and get work done. The swimming pool looked very nice.

Miinukset: The hotel itself is great. Although there is a restaurant within the hotel, there is no room service. Be aware there are very few attractions or restaurants within immediate walking distance of the hotel. Uber and Lyft are your best friend.

Plussat: Everything

Miinukset: No

Plussat: Nice staff

Miinukset: Only thing wrong was People living in apartments connected to the build was a little awkward

Plussat: The Amenities

Miinukset: Location

Plussat: The fresh cookies

Miinukset: I did not like that I had to walk at least a mile to get to the right elevator to my floor. And that I was not allowed to have a luggage cart unless I showed my ID?

Miinukset: Noisy and Dirty common areas I jokingly called it the party spot in the early evening hours but late night hours realized I was right and didn't appreciate the noise and abnoxiousness of some other guests. Woke up in the morning and common areas STILL dirty. NO cleaning done overnight. Also in room, hair behind toilet and corner tub area and carpet floor not vacuumed well. Horrible experience. Checked out early!

Plussat: great bed and shower,great location near interstates, I'm sure the food would have been good, but none available right now, take out place we were referred to was excellent-no complaints

Miinukset: not really-it cannot operate in usual way right now-we understand-it met our needs for a place to rest and shower on our route from Florida to our home in Toronto, Canada

Plussat: There was no breakfast. The location was good.

Miinukset: We ordered food Friday night and the front desk let another guest take it. There were about 100 kids in the pool so we were unable to swim at all that weekend.

Plussat: Overall stay was. Great!!!

Miinukset: No coffee due to covid 19

Plussat: the pool was really nice

Miinukset: i liked everything

Plussat: Beautiful decor, clean

Miinukset: No

Plussat: Excellent value.

Miinukset: Nothing

Plussat: That's that excellent and they help me with anything that I needed help with

Miinukset: Well everything was fine

Plussat: minimal carpeting. renovations are very nice. i like the new flooring. location is awesome.

Miinukset: no.

Plussat: Due to Covid only cash and carry

Miinukset: Nothing

Plussat: Fast, easy check in and short walking distance from the airport.

Miinukset: Very expensive for one night. Room was very basic.

Plussat: The easy check in and check out.

Miinukset: The pool and spa was still not open

Plussat: Very clean with well appointed room however it feels all stripped down and there are almost zero services available through the hotel in all honesty.

Plussat: Airport acoss the street. I was able o use the skywalk from the aitport to go to the hotel. Perfect for a late night flight.

Miinukset: I think it could have been updated a little.

Plussat: With a late night return flight, Late check-in was great. Front desk staff was extremely friendly.

Miinukset: At 8am housekeeping knocked on our door! We arrived near 1am, so such an early knock well in advance of checkout time was quite annoying.

Miinukset: The bathrooms are clean but their new design is not cozy at all.

Plussat: Easy access to terminak

Miinukset: Pleasant ck-in by hotel employee

Plussat: This hotel is connected to the Pittsburgh airport. This is a very nice hotel and at a good price. No complaints at all.

Miinukset: Nothing

Plussat: Right next to airport, so convenient for early flight.

Miinukset: No.

Plussat: Location

Miinukset: No free parking

Plussat: The lobby and the vault doors in the cellar were really impressive. The pool and the jaccuzi were also nice, as was the balcony.

Miinukset: The evening snack was only a small hotdog. I understand that COVID sets limitations for such things, but it was still dissapointing.

Plussat: Staff were amazing

Miinukset: Wish breakfast was longer in the morning. We weren’t up by 9:30am

Plussat: Convenient location and helpful staff

Plussat: Everything. The location was amazing. Very safe and very comfortable.

Miinukset: Because of covid i think daily room service was suspended.

Plussat: It was a beautiful hotel and very clean. The staff was wonderful so polite and helpful

Miinukset: Nothing

Plussat: COVID-19 Grab and Go Breakfast

Plussat: The location of the hotel was great and the social time with guests in the evening that includes food and drinks was a nice touch! The staff were all very nice and friendly, who went above and beyond to make my stay there enjoyable.

Miinukset: Everything went well, so there wasn't anything I didn't like.

Plussat: I loved the location, and the fact it use to be a bank added some historical charm To the hotel . The patio is a MUST see . The staff was so friendly, the breakfast was good and the kickbacks were nice. We got an upgrade because we are celebrating our anniversary so the room is huge (king suite. Highly recommend) . The pool was nice the hot tub is great. Everything we wanted to do was a short commute. GET VALET! I know some people may get upset that you can’t just park at the hotel but it’s $15 a day and is so worth it. You can text whenever you want your car an can leave as many times a day as you want. Way better than other parking

Miinukset: Nothing. Everything was amazing

Plussat: Location and staff nice.

Miinukset: People in adjacent room partied all night - loud and hip-hop music. Finally, at 4 am we called the front desk and they called the people and asked them to keep it down. They then went outside, below our window, and were just as loud. Thus, we got up at 5 am and hit the road. We were exhausted but had had enough.

Miinukset: The shower water was not hot enough. This is, of course, a personal preference.

Plussat: Comfortable bed.

Miinukset: More/better self parking options.

Plussat: Location staff room was clean

Miinukset: Pool closed breakfast was weak

Plussat: The room was decent although there were dead bugs in the window sill. The hotel floor was quiet. The cook, at the on-site restaurant, was nice.

Miinukset: Due to COVID-19, breakfast was reduced to grab and go muffins. One of the elevators was out of service.

Plussat: first room had toilet stains and broken air conditioner.

Miinukset: the breakfast was lame ....muffins and coffee....was suppose to be full.

Plussat: The breakfast was okay. There wasn't a lot of choices. The bed was comfortable.

Miinukset: The a/c was loud. There was not an option to keep the fan running. So, when the a/c would turn off and on it would wake us up. The hotel was smoke free but I don't know how long it has been that way. We could still smell it. I guess the smell was in the carpet.?

Plussat: I really like everything, only minor “complain” I wish o had fridge in the room but staff put my food away for me so no biggie really... clean, nice staff, decent location, and bed is nicely firm, it was a good stay, especially for the price

Miinukset: Only minor thing I didn’t have a fridge in the room for my food but it’s really no biggie

Plussat: I missed breakfast but i did enjoy muffins and coffee. The on site restaurant bar blackened blue cheese burger with tots and wings were amazingly delicious

Miinukset: Everything was GREAT

Plussat: I liked the way that the staff assisted me with any concerns about my accommodations.

Miinukset: The bathroom door was difficult to close.

Plussat: Nothing

Miinukset: Worst property that I have ever stayed at b

Plussat: Iso huone, sijainti hyvä keskiyön saapumiselle lentäen.

Miinukset: Aamiainen minimitasoa. Osa henkilökunnasta hieman tahmeita.

Plussat: I spoke with carina on the phone, she was quite hospitable when she introduced herself.

Miinukset: When I arrived at the property I was taken aback. The outside ,her front porch is not appealing at all. It is very junky, and cluttery. When you go inside the hallway,it is very cluttery also. When you go into the apartment which is up the steps, that is where you see a difference. I would go back only if there were some improved changes. My last night there,it was very noisy, I did not get any sleep, and I had an early flight. I like comfort, safety, to be able to sleep, quietness, and cleanliness. If frugel is what you are looking for, that's exactly what you get.

Plussat: Room was clean, rates are low, comfortable bed.

Miinukset: Location felt abandoned, lobby and halls dirty, outside appearance looks run down, outer doors don’t lock, vending machines not fully stocked, no drink vending machines, HVAC in room extremely loud.

Plussat: The best thing about the stay was the location near the airport.

Miinukset: Hotel needs lots of work. Torn curtains,paint and wall paper bubbling, musty/mildew smell in the room. Dirty toilet and a giant hole patched poorly in bathroom. Hotel said 24hr airport van but they don't offer one so I had to spend money on an uber.

Plussat: Good breakfast. Nice front desk person and lady who made up our room.

Miinukset: Cleaner around outside of building.

Plussat: the hotel was clean and we had a great view of the River/Boats/ bardge being moved down the River abd Train Tracks

Miinukset: No hot tub, No coffee pot in the room and the parking prices are ridiculous $28.00 a day

Plussat: My favorite part was the maintenance man telling me not to worry about my room not having a lock. As a solo female traveler it was delightful that a random stranger thought his diminishing my wanting a room with a lock was going to put me at ease.

Miinukset: The hotel front desk refused to provide me with a parking pass which would have extended over my four day stay. Costing me an extra $20 each day on top of the $29 parking. The maid service never provided new towels, freshened my room or gave toilet paper.

Plussat: Everyone was nice and helpful!

Miinukset: They took out the hot tub

Plussat: The beds and pillows are pure comfort. Room service superb

Miinukset: Advertised a hot tub and it was filled in, the pool was freezing cold

Plussat: Great location , staff were great

Miinukset: Nothing

Plussat: Great location, Great view, close to all public transportation.

Miinukset: Paying an additional $28.00 to park at the hotel. Not included in the stay.

Plussat: The view location staff was great room was very comfy

Miinukset: Parking had to pay $30 to be able to leave and come back

Plussat: The convenience of station square right there... the staff was nice and accommodating. Very clean in lobby and hallways.

Miinukset: The room had a horrible smell to it.... it was an executive suite with a dble murphy bed for 2 adults on their Anniversary. No hot tub!!! The noise from the trains and the riverboats.

Plussat: Views, location, room space, full servicep

Plussat: Room was very nice. Hotel lobey bar area is great. Great view of the city.

Miinukset: Service was not as good as I've experienced in the past at this location.

Plussat: The pull out sofa

Miinukset: Not a lot of space in bathroom. No room service menu.

Plussat: Very nice staff and clean room.

Miinukset: I had read there was a hot tub, but there isn't one anymore. Pool wasn't available for use on our stay unfortunately.

Plussat: Lobby was nice. View is good. Pool and sports facility are OK. Rooms are large and bed was comfortable.

Miinukset: Reception is poorly trained. Lost the Booking.com reservation. Had to take a room at a higher rate. Double room with one bath towel. Hotel was not busy, but a lot of people were having trouble with reception. Different issues from parking to payments.

Plussat: Nothing special

Miinukset: The bathroom was not cleaned appropriately and there was no hot water, at all. Staff was advised and said, "we've been having problems", meanwhile there was minimal people in the hotel.

Plussat: The location was good. Close to the stadium and a quiet area (without a baseball game). Room was mostly clean. Staff were friendly and accommodating.

Miinukset: Parking was very expensive, considering we were “guests” at the hotel. Approximately $27. The outlet for the coffee maker didn’t work. I used an outlet on the floor. Coffee creamer was not provided in the room. I had to go to the front desk to ask for cream. The coffee smelled like dirty bath water, and I couldn’t drink it. There was not a free breakfast buffet. “Breakfast” consisted of an apple, yogurt, and danish in a paper bag.

Plussat: Well we end up being moved to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

Miinukset: I did not like how cold the shower water was or how dirty the room was the counter was dusty with crumbs and the bathroom floor had hair on it And I have worked hotel housekeeping for 3 years now that is unexceptable

Plussat: Across the street from stadium, perfect for game.

Miinukset: First was the hotel was closed and my reservation moved to the Residence in down the street. No notice until I almost walked into the door which didn't open. At the new hotel, TV/Internet kept cutting out, then in the morning had no hot water. So good job

Plussat: Friendly staff always ready to help Right by lots of good restaurants

Miinukset: The paid parking i was understanding it was free parking

Plussat: it Was clean . Nice location by baseball stadium and Riverwalk was nice. My grandson enjoyed the area

Miinukset: We spent one night on our way to N.J. had to pay 27.00 parking. Nice river walk area. Ate at Bar Louie limited menu due to Covid. Ice machine did not work

Plussat: Staff is really friendly and helpful Location is great, 5 minute walk to downtown

Miinukset: Parking fees should be included in the room price, not charged additionally

Plussat: Very clean room, friendly staff and convenient location.

Miinukset: n/a

Plussat: Comfortable bed, convenient location, friendly staff, and variety of healthy choices for breakfast. On sight restaurant was very good.

Miinukset: Room cleanliness not up to standard. Peanut on room floor at time of check in. One shower wall not wiped clean. No hot water on morning of check out.

Plussat: Location

Miinukset: When we woke we realized there were stains on the sheets resembling blood splatter

Plussat: The room was great and the location was exactly where we wanted to be.

Miinukset: The fact the parking was $27/night. I think that is an outrageous amount.

Miinukset: I did not the staff although she was doing her job her attitude wasn't welcoming.

Plussat: Roomy, comfortable rooms. Great location for sporting events.

Plussat: Location

Miinukset: $27 parking fee?? I'm staying there. I paid to stay. So that was added. Not good

Plussat: Very clean

Miinukset: Breakfast was late setting up the first day then the second day they were out of cream cheese and pancake mix not available until after we had already eaten. No parking for hotel guests without paying a $27 fee per day!

Plussat: The room was very nice and clean. But there were not enough toilet paper in the bathrooms. Also there was no sink cloth to wash dishes or dish detergent . So I had to use my body wash to clean the dishes. But other than that it was ok.

Miinukset: I wish the property had balconies or windows that open.

Plussat: Clean, location, nice rooms

Miinukset: Nope

Plussat: Clean and large rooms.

Miinukset: Having to pay $27 to park overnight. It would be nice if each room received 1 free parking pass. I can see additional costing additional.

Plussat: great staff, super friendly

Miinukset: nope

Plussat: The room was clean and beautiful!

Miinukset: The pool listed as being heated but was not. The pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving devices; staff was informed and unsure if they rectified this issue.

Plussat: Shuttle from the casino was fast and very convenient!

Plussat: Grab bag was ok

Miinukset: Coffee pot glass was broken

Plussat: The view from the room was awesome the stadium

Miinukset: Nothing it was great my daughters and I loved it very much

Plussat: Pretty quiet, clean

Miinukset: Elevators had a bad smell

Plussat: great staff beautiful hotel

Miinukset: No

Plussat: The location was central to Heinz Hall. Parking was easy as well.

Miinukset: The TV remote needed new batteries and the bathroom door creaked. We let the front desk know when we were leaving. It was not a bit deal.

Plussat: Extremely clean. The housekeepers made sure to leave us more than enough supplies which we appreciate when we don't have to ask. The staff was so kind and considerate since it was our anniversary. They treated us well.

Miinukset: The only thing We weren't happy with us that our room was directly across from the stairwell. So we were continually woken due to slamming doors.

Plussat: The restaurant was closed due to Covid. Eat at Waffles Incaffeinated! So good!!

Miinukset: The streaming services were not working. They said it's a known problem and probably won't be fixed for a week. I had to find the plugs for the lamps, the TV, the fridge - it's as if they didn't know I was coming and didn't prep the room.

Miinukset: Amazing hotel, staff are so pleasant and our room was ready early, we got a beautiful room would stay again

Plussat: Very nice lobby and spacious room.

Plussat: Cool style

Plussat: The room, the view, & the service. It was a perfect location

Miinukset: Wish the windows opened up or there was a balcony.

Plussat: The location was great. The room was huge with a nice view. The lobby was beautiful.

Miinukset: There was no parking and it was tricky figuring out how to park or even approach the hotel.

Plussat: View. Location

Miinukset: Small room

Plussat: I love staying at the Renaissance

Miinukset: I miss the old dinner menu at Braddocks. The new menu is limited, uninteresting, and over priced.

Plussat: I absolutely love staying here. Second time within 2 months and will be back in a month or 2.

Plussat: Location is good

Miinukset: Too noisy

Plussat: Close to everything on the southside Pittsburgh

Miinukset: Fire alarm at 430 in the morning.

Plussat: The front desk guy Ray was really nice.

Miinukset: When we got to our room we sprayed because it didn’t smell clean. There was open condom wrappers in the drawer by the bed, which is absolutely disgusting. We had an 11 year old and a TWO YEAR OLD with us. I immediately called the front desk and he gave us another room. Absolutely unacceptable though. If I didn’t have a business meeting up the street we would’ve left and demanded my money back. I will never be back because I’m disgusted.

Miinukset: Sink didn’t drain - not an appealing site

Plussat: The bed was Comfortable but I didn’t stay the whole time ..

Miinukset: My room was changed there was nothing to do the pool was closed and the weight room.. The breakfast was Horrible they gave out bag breakfast with no breakfast sandwich just a orange juice and a water and a muffin and Granola bar. I was very upset

Plussat: The people were great

Miinukset: The building itself had some functional issues (key card system, elevator)

Plussat: Proximity to event. Friendliness of staff.

Miinukset: There were various pieces of tape stuck to the wall and the cushions of the sofa in our suite had been written on with a pen like a child’s scribbles

Plussat: Distance to where I needed to be

Miinukset: I don't think they checked the room after the last user. Box spring was broken, the shower dripped all night.

Plussat: Nothing

Miinukset: Overpriced accommodations, no working bathroom fan or fridge. Chose a non-smoking room but during stay, entire hotel floor smelled of marijuana/cigarette smoke and loud hotel patrons disturbed my stay. I have asthma and developed an attack. Approached the front desk to check out and leave early, only for the manager to tell me no one was smoking or being loud. Don’t ever waste your money here! Choose wisely and choose somewhere else to stay!! Demanded a refund but yet to receive one.

Plussat: The front desk staff was so friendly and helpful. I had booked 2 rooms because my elderly parents were suppose to travel with us but had to cancel due to my father’s ailing health. When I explained the situation they canceled the reservation with no penalty to me. I would definitely stay there again!

Miinukset: The hotel room we were assigned was dirty. Then after bringing it to the attention of the front desk they attempted to put us in a room smaller than the one we had paid for. Finally put in a correct size room, but still not fully cleaned. So disappointing

Plussat: Good location

Miinukset: High parking cost in comparison to price of room Lots of broken equipment

Miinukset: The music in the bar/lounge was too loud! I left as soon as I gobbled down my food.

Plussat: The property is beautiful and clean. Staff is excellent

Miinukset: Not much of anything

Plussat: Friendly staff and good location to public transportation and restaurants.

Miinukset: It wasn't that clean and way over priced for what you actually get.

Plussat: I forgot my phone charger at the office. The staff was able to provide a charger for me overnight.

Miinukset: The side entrance when you come in with the old tile doesnt give a clean first impression.

Plussat: Location in downtown Pittsburgh was close to everything we were looking to do and within walking distance

Miinukset: Room service was less than wonderful, our meal came in a to go box.

Miinukset: I was charged more for the room than promised. The 3rd party had a total including taxes and the hotel charged more.

Plussat: Cleanliness. Staff.

Miinukset: Room lighting.

Plussat: This hotel is a hidden gem. Super clean. Staff was amazing. Walking distance to everything you want to do. Beds were very comfy and the bathroom was clean and modern. Would definitely stay here again..

Plussat: Location was ideal...

Miinukset: Room was smaller than expected ;towels old-had holes build up dust on sink and corner walls; no flexibility to change room.

Plussat: Very friendly staff.

Miinukset: No

Plussat: Everything except the parking rate

Miinukset: Lower the cost of the Valet. Wow. Seriously!

Plussat: The hotel was very chic. The rooms were clean, and the hospitality was wonderful.

Miinukset: The fitness center is located in the basement by itself. It did not feel very safe.

Plussat: Location Room was nice

Miinukset: We stayed 3 nights never seen housekeeping. Stayed there while my dad in hospital with brain tumer we needed to change reservation hotel refused heartless .$30 night parking no shuttle to hospital as advertised.They do not care at all about guests!

Plussat: The room was very clean.

Miinukset: I was disappointed that there wasn't HBO. Also, the ice machines weren't working but I understand that was because the hotel had just begun operating again and it takes awhile for the machines to generate ice. Hopefully that is resolved by now.

Plussat: Breakfast was nice ! The whole hotel was beautiful. Would stay again. They gave us a free breakfast card because we booked and didn't know it was only for 2 people. And there was 3 of us. Close to the hospital we were going to and they have a shuttle run from hotel!

Miinukset: Cold pool in the early morning.

Plussat: Nothing

Miinukset: This hotel had a bug in the bed when i pulled the sheets down and the sheets were dirty no accommodations were made for this stay.

Plussat: Location

Plussat: Location

Miinukset: no complementary coffee

Plussat: nice and comfortable room and lobby

Miinukset: parking is a hassle - small spaces only.

Plussat: It was a hospital next to it.

Miinukset: The Room was dirty, the ceilings needs to be dusted , we had to condiments in our bathroom overall I wouldn’t stay at this hotel again thank you for having us .

Plussat: Free consistent Wi-Fi and the bed linen.

Miinukset: We reserved two king beds, we were assigned one king bed. The menu in the rooms says the restaurant is open at 11 am. The room service button was not working so I called the front desk. I got the impression my concern / request were demanding.

Miinukset: The daily parking fee was pretty high. I did not see that fee before booking the room or I would’ve looked elsewhere.

Plussat: The best thing about this hotel is the location.. I walked to restaurants.

Miinukset: The college students lived in the upper floors. Lots of activity.

Plussat: Room was really nice

Miinukset: The sink was clogged

Plussat: clean, big rooms, free internet

Miinukset: a little expensive

Plussat: in the city center, courtesy van, nice staff.

Plussat: Location, location, location

Miinukset: Little pricey but OK

Miinukset: It was supposed to include breakfast for two and we were told that it did not

Plussat: When I checked in there was yellow stains on the bed

Plussat: Friendly staff and nice modern rooms with huge showers.

Miinukset: Would have preferred cheaper self parking instead of the valet.

Plussat: The staff at front desk was really sweet and understanding.

Miinukset: Ihome radio did not work or most plug sockets did not work.

Plussat: Good place and good clean hotel

Miinukset: I lost my clothes in Dry wash. The manager promised me 20000 points and ended up giving me nothing.

Plussat: Location

Miinukset: Lots of minor issues. TV remote was dirty, stains on the couch, etc.

Plussat: Even though it was such a difficult situation due to COVID-19, the staff dealt with my request flexibly. The room was very clean.

Miinukset: Even though my things were very heavy, the room was far away from an elevator.

Plussat: No breakfast because of the pandemic

Miinukset: No microwave, and ice machine wasn’t turned on

Plussat: Hotel employee at check in. Great attitude and warm

Plussat: Friendly front desk desk. Short walk to a wide variety of things -restaurants, wine and spirits, starbuck's, whole foods.

Miinukset: No

Plussat: restaurant

Miinukset: no carpet in guest rooms

Plussat: Room was clean and well equipped. Housekeeping was great.

Miinukset: Room service was terrible. Front desk people in the morning were not customer service oriented. Breakfast service was terrible because it was understaffed.

Plussat: I like that there was a secure lot and that we could park the 2nd car right outside.

Miinukset: That the restaurant was not open...but I understand..and no valet...which I understand..but that was it.

Plussat: The location is lovely. Right in the center of Downtown Pittsburgh!! The staff is extremely professional and kind. Overall the hotel is beautiful, very classy and clean.

Miinukset: N/A

Plussat: Everything. The staff, location, food, views, rooms, spa, etc. Top hotel

Miinukset: 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off

Plussat: The service and amenaties were Excellent and every emmployee was attentive and efficient.

Plussat: Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point.

Miinukset: I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.

Plussat: Great location, nice sized rooms. Staff was very helpful and friendly. Really nice spa and gym. The bed was comfortable, and the room had all the amenities I would expect to find in fine lodging.

Miinukset: Only real complaint was finding a bucket of fried chicken (several days old) in the mini fridge of the room we stayed in....

Plussat: Everything was perfect they even help me set up reservations for a special occasion

Plussat: Wonderful jazz ensemble on Friday evening was a nice surprise. Everything was great!

Plussat: Room was spacious and well adorned, view of the stadium and river was beautiful, and the building itself has a sleek elegance that can't be overstated. The staff was friendly and helpful, and the food at Habitat and Andy's, while expensive, was delicious. We stayed for the first time on Valentine's day and plan on doing the same next year.

Miinukset: The price is excessive, nearly $400 for one night. While you certainly get what you pay for, I would recommend staying elsewhere unless you can justify this kind of expenditure as it really is a one a year kind of splurge for us. You also have to pay for wi-fi ($15 a day) which is just silly considering the cost to stay.