Plaza Inn & Suites at Ashland Creek

superb hotel!

It's so rare to have a hotel experience these days in which it is evident that the hotel owner has paid attention to every detail. Everything was perfect with our room. Everything worked as it should and it was an absolute pleasure to stay there.

Nothing.

Ashland Visit

We enjoyed how close the hotel wss top the Shakespeare Festival as well as restaurants and shopping. Rooms are well appointed and comfortable.

There were too many student group who were noisy in the halls after hours, oblivious to posted hour for using the spa, and pretty oblivious to other guests whenever food was being served. The breakfast room, while lovely, has too many tables leaving little space for guests to move around and exterior doors that don't close properly creating cold drafts.

comfortable stay

easy access to downtown shopping and activities; staff was very knowledgeable about surrounding activities and more than willing to assist in helping to find directions etc. Room was extremely comfortable.

This was my first stay and I was very impressed with the general surroundiings, location and courtesy of the staff. They even made transfer reservations for me to return to the airport. The breakfast was terrific with a few changes in menu each morning, and the ability to dine on the terrace, view the Creek and even make use of the hot tub was an added benefit

I truly would have given the place my wholehearted excellent rating, however . . . I phoned down the night before I left for a 2:30am wakeup call in order to make the first of three flights on time. I NEVER RECEIVED THE CALL! Having been a travel agent for many years, I can tell you that this is major crime for travelers! Upon checking at the front desk I was told that the young lady did write down the call info, however, she never entered it into the computer. That said, people make mistakes, and otherwise I cannot say enough about the level of courtesy and helpfulness in the staffing.