Salou hotellia

Miinukset: Floor in the room in very poor condition..looks as tho the bathroom had flooded and lifted the imitation wooden floor..

Plussat: In general it is a very Good hotel, and located well.

Miinukset: Not enough options to eat when you come from the park. there is only one restaurant which will be very crowded and you have to wait in a long ques to enter. lots of variety to eat but sometimes majority has "Prok" in it which does not suit us as Muslims.

Plussat: I was generally happy with our stay. We came with the children for the park and had plenty of opportunity to enjoy it and could also relax in the evening and sleep well. We took buffet dinner option and were very pleased with the selection and quality of food. Christmas atmosphere was a bonus.

Miinukset: Some renovation is required. Rooms are tired, so are are the carpets in the corridors, towels need to be replaced too.

Plussat: Great location near Port Aventura park, easy access to park. Breakfast is OK, but you have to choose half hour period for it in advance.

Miinukset: Long queues on reception(check-in tooks more than 1 hour!). Staff do it best, but check-in is very bad organized. Every check-in tooks very long time, because besides the check-in you have to choose breakfast time for each day, buy fast passes etc. It is very hard to wait so long time on arrival with kids, luggage after trip to hotel. Room was not cleaned properly. We have kitchenette in our room, but no any dishes, even glasses! This is ridicules. Room was very cold (we travelled in winter), air condition was working, but didn't help. We have tried to change the room to one in the main building (it seems to be not cold in the main building). To change the room, you have to do check-out before 11 and check-in after 14 (pack all your staff, leave it in luggage room). Plus, staff can not guarantee new room in the main building for us. Not comfortable restaurant. Tables in restaurant are placed too close to each other and staff gives tables to guests near each other. Even if there is no much people in the restaurant it is very noisy and feels overcrowded. Overall impression is poor. Staff is polite and friendly, but it seems that everything is organized to make guests feel as much uncomfortable as possible. Next time we better stay in hotel nearby with normal attitude to guests.

Plussat: The location was excellent because it was in the park. Buffet Breakfast and dinner were also very good and staff were helpful. I arrived late at night and missed my dinner on arrival so the hotel contacted me and offered my vouchers for lunch which was a nice touch.

Miinukset: It was a little expensive for what it is really but to be expected since you are accommodated in the park

Plussat: Sijainti huvipuiston kyljessä (oma suora sisäänkäynti) loistava! Itse huvipuisto valtavan kokoinen, viihtyisä ja laitteita monelle päivälle ja mieltymykselle. Hotellialue itsessään myös nähtävyys.

Miinukset: Täysihoito-ruokailuissa ei ollut varsinaisesti mitään moitittavaa, mutta kuten suositussa huvipuistossa voi odottaakin, varaudu massaruokailuun eikä romanttiseen gourmet-illalliseen. Buffet oli meluisa ja ruuhkainen, mutta kyllä sieltä suuhunpantavaa löytyi kaikenikäisille.

Miinukset: The quality of the food from the breakfast has gone down. 2 years ago was a lot better.

Plussat: Breakfast was amazing, unbelievable choice of food!

Plussat: The property was clean, the staff were friendly and helpful would definitely recommend.

Miinukset: Nothing

Plussat: Yövyimme kaksi yötä ja huoneen hintaan kuului huvipuistorannekkeet Port Aventuraan kolmelle päivälle. Lisäksi pääsimme yhtenä päivänä myös Ferrari-puistoon ilman erillistä maksua. Aamiainen oli todella monipuolinen. Jokainen löysi varmasti suosikkinsa sieltä.

Miinukset: Huoneen ilmastointi toimi vaihtelevasti.

Plussat: Liked the staff, family friendly place.

Miinukset: Disappointed with cards to access doors given wrong room. No kettle facilities.

Plussat: Täällä voi todella kuvitella olevansa Meksikossa! Upea hotelli ja hienot teeman mukaiset huoneet. Hyvät parkkialueet, toimiva kokonaisuus ja lyhyt kävelymatka Port Aventuraan.

Miinukset: Ravintolapalvelut olivat heikot. Henkilökunta ravintoloissa ammattitaidotonta. Ruokaa ja juomaa ”liukuhihnalta” :(

Plussat: Sijainti loistava. Miellyttävä ympäristö, yksityiskohdat kunnossa. Huvipuistolippujen kuuluminen hotellin hintaan ja mahdollisuus käydä monena päivänä oli loistojuttu.

Miinukset: Sänky oli kovin kapea (ei kunnon parisänky). Kävi huono tuuri kun osui sadepäivä, parvekkeen oven alta tuli vettä huoneeseen. Porealtaan vesi oli kylmää.

Plussat: Our air conditioner did not work . Spent all night in cold

Plussat: i loved the hotel pools and the water fall and the rooms were lovely and it was a great stay :)

Plussat: Reasonable price for reasonable room

Miinukset: We had money stolen from our room which put a real dampener on out stay The staff seemed to deal it it well but we had no answers

Plussat: Good location, Exellent breakfast and dinner. Friendly staff, Nice people. A very good place for vacations. All very clean. Exellent conditions at the open pool.

Miinukset: Hard to say. The quality price relation is ok.

Plussat: Kivaa ohjelmaa iltaisin,Sijainti hyvä Kivasti otettu lapset huomioon pelejä ym tekemistä

Miinukset: Ruoka puolessa oli toivomisen varaa,

Plussat: Really friendly staff. Hotel has lots of things to keep kids entertained.

Miinukset: If you need to contact the hotel after your stay for whatever reason, you will be left waiting. After numerous emails and phone calls I still have not received a call back or even an email. Reception and manager are rediculously hard to get in contact with.

Plussat: The man on reception was the only positive about this hotel

Miinukset: The fact there in nothing on for kids unless you speaks Spanish and he fact staff have such easy access to your room to

Plussat: We had a great stay ..food was good ..staff very helpfull ..bar staff good fun ..

Plussat: It was well situated and the staff were reasonably friendly and helpful.

Miinukset: The food at Hotel Jaime 1 was not up to my expectations.

Plussat: Monipuolinen ja hyvä aamiainen. Ihanat allasalueet ja sijainti oli loistava, lähellä rantaa ja ostoskatuja. Ruokapaikkoja paljon lähistöllä.Ohjelmaa illalla. Musiikki kuului aamuyön puolelle huoneeseen, mutta eipä tuo lomalla haitannut.

Miinukset: Huoneen siisteys, pölyä lattioilla ja nurkissa. Sisustus vanhaa ja kulunutta, mutta ei haitannut. Majoittuisin samaan hotelliin uudestaan.

Plussat: Ruoka oli hyvää. Hotellin sijainti loistava. Henkilökunta oli mukavaa.

Miinukset: Ilmastointi huoneessa oli huono

Plussat: We have to queue for almost an hour for check in. Room was ok. Pretty basic but good bed. Water pressure was good though. The theme park feels understaffed too. There’s only like 1 staff for many of the rides and the staff was also slow.

Miinukset: Massive. Long walk to lobby and crowded with guests.

Plussat: Location ... cant get better than on site to park which is so convenient for going back and forth to the room. The hotel complex is Spotless with a nice atmosphere. The dining room is well organized with plenty of staff. Food choice is excellent and is well presented and laid out.

Miinukset: This year we had a room in can Garbi which has just been renewed by the look of it. It looks nice but the beds only had bolster pillows which were hard and soooo uncomfortable. I did get another pillow when I asked reception. But really who in this day and age doesn’t have individual memory foam pillows? The bathroom was impractical .The large wall mirror is good except the only way to use it close up ( for makeup purposes) is to squeeze yourself between the sink and the toilet . The bath itself is too high and wide so very difficult to get in and out of without slipping. I had a nasty bruise on my thigh from falling out. No bath mat either. Iam tall so a small person will find it very difficult to shower.

Plussat: Sijainti huvipuistojen yhteydessä, hotellialue, aamiainen, itse huvipuistot Halloween-teemoineen. Syysloma hyvä hetki, ainakaan alkuviikosta ei ollut jonoja laitteisiin.

Miinukset: Huone itsessään aika perustasoinen, ei neljän tähden tasoa. Ok kuitenkin.

Plussat: Viihtyisät ja hyvin ilmastoidut huoneet (ulkona yli 30 C). Huoneiden välissä ovi, joka oli kätevä lasten kanssa.

Miinukset: -

Plussat: Very tasty food,clean apartment,good location

Plussat: Pidimme helppoudesta ja nopeudesta siirtyä hotellilta huvipuistoihin (Aventura World ja Ferrari Land) sekä vesipuistoon. Huvipuistoon pääsi kulkemaan omalla kortilla niin kuin haluaa, monen monta kertaa päivässä. Huvipuistossa ilta painotteisesti mahtavia esityksiä maanosien mukaan sekä illan viimeinen esitys (paraati) päättyi huikeaan ilotulitukseen. Hotellin omat allasalueet ihania leppoisaan löhöilyyn, aurinkotuoleja riitti valittavaksi. Siisti ja rauhallinen paikka, lasten ilakointi mukavaa katsomista. Pienille lapsille paljon touhua ja elämyksiä, mm. hahmojen vierailua hotellilla pitkin päivää sekä ilta disco. Teineille riitti huvipuistossa riehuminen ja altailla pulikointi aamuin illoin. Loistava paikka touhukkaaseen sekä rentouttavaan lomaan koko perheelle.

Plussat: Beautiful hotel, very clean, inside the Park, nice staff.

Miinukset: No pharmacy

Plussat: The staff were very helpful and the evening buffet was good.

Plussat: Location was good. Next to the park and tickets to the main park included (even though we ended up only going one day out of 14 but there was a lot to do in Salou). Hot days, nice pool (but odd rules like no sunglasses in the pool).

Miinukset: Spoiled by American hotels but the room for a family was small. Few options to upgrade. Refrigerator was broken, lock on balcony door was broken (had to wait next day to switch room), lots of bugs, tile floors instead of carpet and tried to overcharge me for my daughter. She was excluded from the booking and when it came up, charged me 50 EUR/day. Even with free breakfast and park tickets (which we only ate breakfast there less than half the trip and went to the park once), that still doesn't add up to 50 EUR. And I didn't get any extra room space, towels or anything. Nothing changed and I paid more. And staff doesn't care. It's Spain. Customer is NOT always right and actually was told I was either stealing or it was my mistake on purpose in front of my wife and kids and 50 other people I was a thief - because it definitely wasn't theirs. Never staying in a PortAventura hotel again.

Plussat: Staff was very nice. The buffet was amazing!! Comfortable bed and nice facilities

Miinukset: It was hot in the room.. its November and the air conditioning is off. It was a bit noisy.. can hear the rooms next to us.

Plussat: Rooms, Facilities and SPA

Plussat: Very clean

Miinukset: Hard beds

Plussat: Huone uudella puolella siisti, moderni ja hieno.

Miinukset: Osa henkilökunnasta oli tympääntynyttä. Buffet ruokailut parhaimmillaankin vain keskitasoa. Parkkihalli ahdas ja sen tekniikan toimivuus surkea.

Plussat: Hyvä hotelli, aamupala tosi hyvä, allasalue aivan mahtava, loistava sijainti :)

Plussat: Everything was perfect

Plussat: Todella hyvä aamupala ja kämppä oli toimiva.

Plussat: Great location Excellent food Quality animation team Lovely room in the family suite building

Miinukset: Nothing not to like.

Plussat: It's a really nice hotel and located near everthing

Miinukset: The room was too small for 3 adults

Plussat: We stayed in the new wing.Modern and clean and comfortable. Friendly staff. Food is good

Plussat: Good Food , nice staff , good selection of pools

Miinukset: Lovely family room but Housekeeping staff don’t really care about proper basic cleaning

Plussat: The hotel is quite big and looks like a good hotel to spend a few days if you plan to travel the area. the price is very attractive and you get get get both breakfast and dinner for a very good price. The room was clean and spacey, with a kitchen in the room. The breakfast and dinner had a large variety of options.

Miinukset: The room we got was on a high floor and was facing the pool. at night it was quite noisy and felt that the windows are not isolating the noise. The atmosphere in the dining room was crowded and felt uncomfortable. The drinks (other than coffee) are not included, and you have to pay extra for it.

Plussat: Ruokailuissa mahtavat valikoimat kaikenlaisia vaihtoehtoja ja vaihtelua jokaisella aterialla.

Miinukset: Kesäkuussa vierailijoita todella paljon ja tunnelma huikan rauhaton ja hälyinen, kun olisi halunnut nauttia lomasta ja aterioista. Muutoin ihan hyvä lomanviettopaikka.

Plussat: Location and food

Miinukset: None

Plussat: The food and location.

Miinukset: One staff in reception not approachable also another staff in the restaurant not friendly to the guest.

Plussat: Aamiainen ja päivällinen olivat monipuolisia.

Miinukset: Olisimme halunneet isommat huoneet, mutta niitä ei ollut saatavilla.

Plussat: Sijainti hyvä, allasalue kiva. Ruokailut ok.

Miinukset: Huoneiden äänieristys olematon. Kaikki äänet käytäviltä ja naapurihuoneista häiritsivät. Hotellihuone kaipaisi jo uudistamista. Kuntosaliin pääsi vasta klo. 9.00?

Plussat: Hotellilla oli monipuoliset palvelut (altaat, kuntosali, pelejä ja pingispöytä, iltaohjelmaa lapsille ja aikuisille) ja hyvä hinta-laatu-suhde sesongin ulkopuolella. Saloun rannalle kävelymatka. Kunnon sängyt neljälle hengelle perhehuoneessa.

Miinukset: Uima-altaiden vesi oli kylmää lokakuussa, kun altaita ei lämmitetty. Buffet-ruokasali vähän ruuhkainen ja aamiaisen kahvi tuli automaatista eikä ollut kummoista.

Miinukset: Meteliä huoneissa ja ravintolassa

Plussat: Pool area, rooftop area. Clean practical and good enough location

Miinukset: Quite nosy. Walls are paper thin. Hard to sleep

Plussat: Good breakfast and firendly staff

Miinukset: The fact that you have to pay for everithing as wifi, parking, having a TV remote in your room and heating...oh no, there was no heating even if you were willing to pay extra to have it, but we had an extra blanket :)

Plussat: Comfortable beds . Good selection of food .

Miinukset: Hotel is very dated and could do with updating. Thin bedroom walls resulting in the slightest sounds been heard .

Plussat: Cheap

Miinukset: The walls are like paper. People keep you awake all night talking, walking... even phones vibrating while they sleep

Plussat: Basic, Clean and comfortable. Staff friendly.

Miinukset: Food wasn’t great

Plussat: Very basic room. The bar was too expensive.

Miinukset: Same as above

Plussat: Location was great

Miinukset: Hotel has very thin walls, you really can hear everything the neighboring guests are doing. It was a decent stay, but nothing great or special.

Plussat: Nice hotel...good price!!!!

Plussat: Great view from the balcony, great animation team - kids loved, well-equiped playgrounds. Room cleaned daily, had a small kitchenette - very convinient. Great location - bus stop 100 m. Beach 2,5 km, really nice.

Miinukset: At dinner you have to buy even water - agree that wine/ soft drinks don’t have to be included but water is basic. There could be complimentary water bottles in the room, especially handy for late arrivals. A bit shabby, can be seen that it was renovated casually. The shower is in the bath tube, really really inconvenient, the tube old. Beds not comfortable - old madrasses.

Plussat: The facility

Miinukset: I love the motel

Plussat: Lapset viihtyivät altaalla

Miinukset: Paikka oli meluisa, eikä siellä saanut nukuttua hyvin. Huoneen seinät olivat erittäin likaiset ja havaitsin muutamilla asukkailla luteen puremia. Ruoan kohdalla valikoimaa oli paljon, mutta ruoan laatu oli todella heikkoa.

Plussat: Siistit huoneet ja hyvä aamiainen.

Miinukset: Ruokaravintolan asiakaspalvelu oli huonoa ja lautaset ja lasit vietiin kysymättä pöydästä vaikka et ollut vielä valmis. Hotellihuoneiden väliset seinät oli kuin paperia, kaikki puhe kuului läpi toisista huoneista, käytävältä ja ulkoa.

Plussat: Good location, clean, pleasant staff

Miinukset: Too noisey with loud speakers blasting in the mid morning and until 10:40 pm and sliding doors not double glazed. More a family hotel for children - nice pools and activities but not for single or double occupants. Internet was pathetic everywhere less than 1 mbps speed- even my 4G was so much better . Bedsheets not replaced unless dirty.

Plussat: The animation team were amazing with not only the kids but with the adults too , there was entertainment for everyone , the team were all so kind and welcoming to everyone and got everyone involved in the fun and games

Plussat: Lapsiystävällinen, pyykinpesumahdollisuus, ranta ihan lähellä. Keskusta menoineen pyörämatkan päässä. Ruuat olivat hyviä ja monipuolisia. Siisti ja puhdas paikka.

Miinukset: Buffet oli todella meluinen ja iltaohjelma oli kovaäänistä ja kesti myöhään , puolille öin. Juomat piti puolihoidossa maksaa erikseen. Saatiin huone melun takia kaukaa aktiviteettien tapahtumapaikalta , mutta näkymä parvekkeelta oli sitten seinä.

Miinukset: Todella äänekäs paikka. Liikaa meteliä meidän makuun etenkin iltaisin (21-23)

Plussat: The breakfast was amazing staff were very helpful and friendly the one thing I think would make it amazing would be either coffee making facilities in the room or access to coffee earlier in morning a lot of people said the same

Miinukset: Access to coffee machine earlier in the morning

Plussat: Hotel is clean convenient and the staff are lovely

Miinukset: Nothing

Plussat: Great location only 5 mins to the train station . Beech 10 min away . Food was varied and good .

Miinukset: Having to pay for water with your lunch/ evening meals if you were not in a all inclusive deal. This was no big issue and about the only thing I would say ... but it’s a business

Plussat: Location

Miinukset: Bad odor at WC. The bathrooms have a bad smell, it comes out from the handwash

Plussat: Everything

Miinukset: All ok

Plussat: IF I COULD GIVE THIS HOTEL 0 I WOULD AS 1 IS TO GOOD FOR IT Booked in on the 10 October for 3 nights went to use the spa was told I had to have Sandles towel and swimming hat cost 10E for spa use didn't have any swimming hat so was told couldn't use it following night there were around 8 Spanish girls in the spa with no swimming hats so take that as you will no English channels on tv no tea coffee making in room no fridge that night around 1030 went to put my children to bed had to change room as air con unit was leaking and the bed and pillows were wet through second night was told air con was fixed moved back into the room as hotel needed that room for another guest so moved all stuff back to that room at 11 pm moved back out that room into another room as the air con was NOT fixed bed and pillows were soaked still no word of an apology from the staff so went to the next room could sleep all night as it was so hot in that room yes the air con unit was broke that was the last straw for me packed up myself and my two kids went to the front desk informed them that this was a joke been here 2 nights change rooms on both nights and now the 3rd room was rubish as well still not once did I get an appology from the staff I would not recommend this hotel to anyone I would rather stay at faulty towers also food was not good at all

Miinukset: The hotel was a nightmare

Miinukset: The room was little bit noisy. Pool water was colder than sea.

Plussat: The bar staff were incredibly rude. Pictures of pool need to be shown properly and true to what it is.

Miinukset: Bar staff Food could be better

Plussat: Good that you have a lot of sunbeds, good that it's so close to the beach and that the hotel doesn't has any trafik in front of the hotel. Nice dinner and breakfast. Good that it change the meny.

Miinukset: One thing wasn't good. My daughter and her family in room 3013 had an awful odor and it smelled very bad from the bathroom. We had to complain. 3 times before they came , but it started again to smell the next day. It wasn´nt pleasant to live with this smell for the hole week. I thing they should be compensated and have some money back. I have been at your place before, so I´m disappointed. It´s sad because I like the hotel very much.

Plussat: The hotel is in a great location. Food was excellent staff very frienly and helpful

Plussat: Great food ,reasonably priced drinks ,perfect location

Plussat: Breakfast was the nicest meal of the day. Location is not in Cambrils but 5 or 6 kms away.

Miinukset: Food in the evening was luke warm.

Plussat: Vastaanoton henkilökunta oli ystävällistä

Miinukset: Ravintolan henkilökunta oli yhtä ihmistä lukuunottamatta päivästä toiseen tympeää ja epäystävällistä.

Plussat: Clean and modern. Good food. Really good location, close enough to Salou but peaceful. Good entertainment and lively at night time but all finished by midnight.

Miinukset: Really busy for the time of the year...felt like being in high season.

Plussat: Close to the beach. Nice food. Clean.

Miinukset: Coffe

Plussat: The hotel it self was lovely , walkway to beach was nice the rooms were very nice and comfortable

Miinukset: The grumpiness in all the staff bedding not being changed in the whole week ,pool area so unorganised , being ignored by bar staff when all inclusive ,and only concentrating on paying guests ,and poor entertainment , I could go on forever

Plussat: Everything Can not say enough good things about this hotel the staff are so efficient really friendly happy and so nice the restaurant and bar staff expecially were really professional and very helpful and good fun all staff was always smiling and ready to offer any help the cleanliness off the hotel was very very good both in the rooms and in the public areas food was great will definitely be back to this hotel as an all inclusive the kids had a wonderful time with so much for them to do here the kids entertainment staff activities and shows were very much enjoyed by them can't wait for our next trip back here

Miinukset: Nothing

Plussat: The view from the room was fantastic, the location was nice and the food was great.

Miinukset: The elevator was very slow.

Plussat: Vesipuisto oli kiva lapsen kanssa. Huoneet perussiistejä, sängyt mukavan leveät.

Miinukset: Aamiainen oli meluisa ja välillä vaikea löytää edes vapaata pöytää. Joitakin ruokia joutui aina jonottamaan.

Plussat: The room was really nice and clean, he staff were fine

Miinukset: Too big and noisy place. If you travel to enjoy peace and quiet, it is not the best place to stay. But the hotel is clean and very close to a small beach. For breakfast you need to wait in a line as there are too many people, but it is a buffet braekfast and the choise is wide.

Miinukset: Kahvi puuttui lounas- ja päivällistarjoilusta, oli kylläkin tarjolla allasbaarissa! Aterioissa kovin vähän vaihtelua!

Miinukset: Nothing

Plussat: Aamiainen ja illallinen oli hintaan nähden hyvä, vaihtelua esim. salaateissa olisi voinut olla enemmän. Hotellin sijainti oli rauhallinen ja syrjäinen, iltaisin 6. kerrokseen ei ainakaan kuulunut häiritsevää melua. Lapset nauttivat allasalueesta, mutta vesi oli todella kylmää.

Miinukset: Aamiaiselle olisin toivonut leivän päälle vihanneksia. Brittituristien tungeksiminen ja käytöstapojen puute häiritsivät aterioilla ajoittain. Huoneessa oli hiekkaa lattioilla jo saapuessamme, ja sängyn alla pölyä. Pyynnöstä huolimatta näitä ei siivottu oleskelumme aikana, vaikka muuten huone siivottiin.

Plussat: My little loved the pool and being close to beach. Rooms were clean

Miinukset: Staff were miserable. The form from staff ruined the whole experience. Completely rude and not helpful food wasnt great either.

Plussat: Food was good enough, water slides excellent for children. Beach is close to the hotel, very nice for those who travel with children.

Miinukset: Staff is really rude, room needs to be renovated. Cap Salou isn’t the best place for young people, too quiet, practically no restaurants.