Salou hotellia

Plussat: We visited this place for the third time (before in 2011 and 2012). Third time it did not disappoint us. In particular we liked the animation team, which kept us away from boredom when we were lazy to go somewhere during the day. We like the location - outside the noisy Salou center and very close to the sea - the beach is less crowded than the beach in the center. Cleaner than what we can expect for a 3-star hotel.

Miinukset: After two weeks staying we wanted some more diversity for breakfast. The hotel is very big we wished the pool could be bigger. Wifi was barely working in our room, for important things we had to go to the reception area.

Plussat: Very comfortable beds

Miinukset: Dining room layout

Plussat: Aperfect option for those who want to stay next to the seashore. Far from the crowdy and noisy centre

Miinukset: Check-in at 3pm and Check-out at 10am. Too early and too unfair.

Plussat: Breakfast was good. Lots of choice.

Miinukset: Check in took over an hour and misled on parking

Plussat: Staff service, cleanness, customer care, swimming pools.

Miinukset: Few vegan options, schedule for activities, some workers didn’t speak Spanish.

Plussat: Great location very close to the beaches and a short walk to the centre of town. Has a great bar and plenty of facilities for everyone.

Miinukset: Nothing

Plussat: Balcony in the room with views. Air conditioned. Room clean. Service in the restaurant excellent.

Miinukset: You need to pay for everything, renting the iron and the iron board , for the fridge in the room (25€ x week), if you like a more comfortable pillow. Service of the reception, no the greatest, part of the staff giving a good service ( Spanish ones) Russians missing skills like giving good morning and smiling...

Plussat: Nice rooms, recently refurbished. Swimming pool. Good value for money.

Miinukset: Had to pay 5 euro per day for use of the minibar/fridge.

Plussat: Spotlessly clean

Miinukset: The pillows are too hard

Plussat: Location was close to the strip but far enough away so there was no noise.

Miinukset: Where the pool is it was blocked from the sun till around 11 in the morning because of the location of the buildings.

Plussat: Comfiest bed in the known universe. Staff were friendly as can be, to top it off there's a Michilen Star restaurant attached to this place. Food was out of this world. Everything was super quick and efficient as it should be. Would highly recommend.

Miinukset: Pool on the roof was a bit small, gym is also on the small scale.

Plussat: Sijainti oli loistava ja riittävän tilava parveke. Hotellin ystävällinen palvelu siisteys olivat kiitettäviä. Uima-allas katetulla kattoterassilla oli hyvä.

Miinukset: Huoneessa oleva televisio olisi voinut olla hieman isompi ja laadukkaampi.

Plussat: The staff were kind and room was not bad.

Miinukset: nothing much.

Plussat: location is great, and the swimming pool was fabulous, it gets a little warm up there though but your only 5 minutes from the beach.

Plussat: We were so happy with the room. We requested a quiet end of corridor room which they gave us. Air conditioning was fantastic, no noise whatsoever, shower was amazing. Housekeeping came everyday. 5 minute walk to the beach...Fantastic hotel...highly recommend.

Miinukset: Breakfast was not the best, hot food was not too hot and was not to our taste so we only went twice. Parking was away from hotel although was very safe and secure.

Plussat: Of all the hotels in Salou you’re very spoilt for choice but this hotel makes that choice very easy. The Regente Aragón honestly made our holiday. It’s a stunning hotel, huge rooms, a balcony with a view, rooftop pool, second to none breakfast, comfy beds, gorgeous bathroom, we couldn’t ask for any more. Oh and a word of advice: get the room with the spa bath. Thank me later.

Miinukset: My only regret is that we didn’t stay longer.

Plussat: Very helpful and friendly staff, breakfast was good, with ample selection, location was good, room was spacious with good facilities and free room safe, ideal for an overnight or longer stay.

Miinukset: Nothing

Plussat: Great jetted tub. Clean room.

Miinukset: The bed was very hard.

Plussat: The room was clean and comfortable and the staff ware excellent

Miinukset: no need to improve just keep up the good standard.

Plussat: Reception Staff were lovely. Bar staff left us sitting at bar for 15 mins after telling us they would be with us in 2 mins.Location was perfect.

Miinukset: A bit noisy in the mornings . Timber floors don't really work.

Plussat: I liked the breakfast

Miinukset: Room too small. Even if I asked for one bed two months ago, they did nothing and gave us two separate beds. Shower gel not refilled the next day They asked a parking fee which should be included as the room is too expensive for the services they offer Too small window, no balcony That is not a 4 stars hotel

Plussat: The range of choices for breakfast was outstanding, everyone needs were catered for. The staff were one of the most friendliest staff i have ever met despite their demanding roles. I never go back to the same place twice but in this case i would make an exception.

Miinukset: only slight critism is the food in the evening time wasn't always 100% hot however the dishes were replenished frequently and it was only a matter of waiting a few minutes. I would have loved if tea and coffee were available after dinner.

Plussat: Sijainti hyvä. Hotelli vastaa hintaansa. Ei täällä koko viikkoa viihtyisi, mutta yhdeksi yöksi oli varsin ok, kun ei luksusta odottanutkaan.

Miinukset: Ilmastointi ei toiminut, ei edes henkilökunnan käynnin jälkeen. Ruoan laatu ei kovin hyvä. Huoneessa likaa seinissä, kylpyhuoneen oven karmi turvonnut kosteudesta ja repsotti alhaalta irti. Kylpyhuoneen katossa putkiremontin(?) jäljiltä huonosti paikattu reikä, josta näkee, että siitä on kosteutta tullut.

Plussat: The shower was hot and the air conditioning worked a treat.

Miinukset: It was old and not a four star as advertised. 3 star at best! Food was ok. I wouldn't say good. Not what I expected. We had all inclusive but ate 4 times over the weekend and didn't stay at the hotel for drinks

Plussat: Swimming pool was fab, great size. Room cleaned everyday, spotless.

Miinukset: Sun beds not very comfortable.

Plussat: Reception staff very helpful

Plussat: The manager was unprofessional ,impolite and disrespectful.

Miinukset: The behavior of the manager on phone, the dirt ,noise ...

Plussat: Full set of choices for breakfast

Plussat: Beds were comfy enough

Miinukset: After going half board, some of the food wasn't fit for a dog, some of the meat undercooked, thank God for the rolls, salad and chips!!. Hotel description wasn't like the pictures, swimming pool was in a bad location as the sun didn't hit it till late. Hotel is rated as 4* should change to a 2 *

Plussat: Position, staff

Miinukset: For management - to sell a water at dinner, seems unacceptable.

Plussat: Sijainti hyvä, autolle kohtuuhintainen tallipaikka, joka tosin hieman ahdas, mutta eipä siellä ollut ruuhkaa. Aamiainen ok. Iltaruoka perusruokaa, ei "yllätysylityksiä" viikon aikana.

Miinukset: Hotellin baariin kannattaisi hankkia konjakki- / brändylaseja enemmän kuin nyt oleet kolme

Plussat: - Bed was comfortable and big. - Room was quite big, balcony as well - free wifi - nice and kind staff

Miinukset: - AWFUL food, extremely fat and poor quality. No vegetables for breakfast, bad coffee and juices (simply water with some juice), almost everyday for breakfast was kind of „english breakfast” (turbo fat), for lunch hamburgers and fries... just fast food ! - no mini bar in the room despite the info that it will be there - bad smell in the bar, not possible to stay there more than a few minutes i totally do not understand why this is 4* hotel - it should be 3* maximum! but one additional star is probably because of swimming pool, otherwise i dont know why 4... I chosen this hotel only because that was kind of „last minute” offer - i would be really dissatisfied if i would paid full price. Hence - i totally do NOT recommend this hotel. There are many better ones nearby.

Plussat: The weather

Miinukset: Everything

Plussat: Room was very clean! Very close to shopping area max 5 min walk

Miinukset: A bit noisy at night with entertainment but nothing major! Air conditioning very poor

Plussat: We enjoyed the location next to a beautiful cove. It was also near many restaurants and shopping.

Miinukset: I do not like the staff. The women at reception are not helpful at all. The pool was so dirty you couldn't even see your own hand under water. The food was not good. Very bland and boring. The entertainment was nice, but it kept us awake because they blast the music so loud that you can hear the speakers cracking. The tv in rooms can not access original version. You only have a choice of 3 channels in english... 2 of which are news, but there are 10 channels in russian. The arcade is run down with games from the 80's and 90's. There is a fridge in your room that you must pay 3 euros per day to unlock. It feels like your in little russia at this hotel with most things geared towards the russian tourist.

Plussat: The food was plentiful ,hot and very enjoyable ,the staff were friendly and helped me improve my limited spanish. I would love like to come and stay again at some point. the location is perfect ,close to shops, beach and nightlife yet far enough away as not to disturb my nights sleep.

Miinukset: would like to see your checkout time extended out by an hour or so to give people time to leave in a more relaxed mode.

Plussat: It’s a very good place for enjoy with kids, many activities.

Miinukset: Need more control on the pool.

Plussat: The location was good

Miinukset: I didn’t find the staff to helpful, air con was broke and they check us in a room that someone else was still in.

Plussat: It was very clean and great for kids

Plussat: Location close to the beach.

Miinukset: To have to pay 2.5€/day to use the fridge (key required to access). And they advertise themselves as a 4 star hotel, never seen before!

Plussat: The staff were all lovely and very helpful right from when we arrived until we departed.

Miinukset: You have to pay to use the fridge in your own room and pay per day. You also have to pay to use the pools, spa, sauna and gym. If you don’t take your own pool shoes and cap you have to buy them also. The gym only has cardio equipment and all very old. Our room wreaked of cigarette smoke. The pillows and mattresses were like sleeping on sausages stuffed with rocks. We won’t be staying here again.

Plussat: Staff were polite and friendly..

Miinukset: When we arrived we were given a room with a balcony on the 2nd floor which is actually ground floor directly looking onto the bins, very upsetting to go on holiday to be directly looking at rubbish all day on your balcony. As expected each night at 1.30 am all the bottles would be emptied into these making a serious racket and at 4am like clockwork the bin men would come and collect them. Apart from the noise, the smell and the view was horrendous. Absolute nightmare, they wouldn't move us for 2 days. Spoke to booking.com as was assured we would be moved but come Sunday morning the staff would not budge. Only that we had spoken to the receptionist and they had dealt with booking.com over the phone on Friday and we had the name of the receptionist we would not have been moved. The entire hotel is in need of updating. The pool area is quite small with so many beds that there isn't enough room for them so they place the beds where you have a shower at the pool. Food is ok at best. The beds around the pool are old and in need of replacing. The foyer is old, decapitated and in need of investment. Big hill too outside the hotel. The entire hotel is old, smelly and decrepit. For anyone giving this hotel more than this score either is working for the hotel or being paid by them. Once is more than enough to stay here. I would skip this hotel on all counts.

Plussat: The bathroom

Miinukset: The bar is so outdated. Pool is very close to road front. The room had no balcony and carpet in hallway was in need of replacement. The doors were outdated. Had room on basement level

Plussat: Excellent location, close to the beach. Good value for money. Food was great, tasty, many choices. Thumbs up for the restaurant staff!

Miinukset: Toilet was smelly. Poor reception staff. We have booked double bedroom and we got a room with two single beds besides each other.

Plussat: good location and helpful reception staff

Miinukset: garage is too low for vehicles with roof rack

Plussat: Close to the beach and only 5 mins walk from town centre.

Miinukset: The beds were rock hard, they should provide a sledgehammer with the room so u can try soften the slab oh i mean bed

Plussat: Pool and bar

Miinukset: Room Air conditioning. Performance of reception staff. Noise

Plussat: I liked the location and the sea view.

Miinukset: Well, firstly, he air conditioning was not working, because I turned it on, but nothing happened. Secondly, we booked a room with 'Special conditions', but we were not told which were these conditions, and we didn't notice anything special, because we had to pay for the sea view. Thirdly, there was no minibar in the room (at 4 stars I expected it to have one). Forthly, the maids were not respectful with us, because we hanged on the door the sign 'Do not disturb', but still we were disturbed with various insistent knocking at the doors. Fiftly, the cleaning was poor - the bathroom had hair and dirt on the floor. Sixtly, the coffee and the capuccino had a strange taste - they were fake. So we are not satisfied with our stay at this hotel.

Plussat: Hyvät uima-allasvaihtoehdot lapsia ajatellen, jonkunlaista toimintaa/aktiviteettia lapsille. (päivisin miniklubi, iltaisin minidisko)

Miinukset: Hotelli ei ole 4-tähden arvoinen, korkeintaan 3 tähteä. Sisustusta/ulkoasua voisi modernisoida, on paikoittain kulunut/vanhahtava. Esim. lattiamatot ovien edustoilla. Henkilökunta ruokaravintolassa pääosin epäystävällistä, toisin kuin baarin puolella pari erittäin palvelualtista ja ystävällistä tarjoilijaa. Odotukset oli kuitenkin kovemmat, olihan hotelli luokiteltu 4 tähden hotelliksi.

Plussat: staff is exceptional through out hotel. rm was remarkable. great location. can not ask for anything more.

Miinukset:

Plussat: Clean, air conditioning, bar

Miinukset: Only two lifts in hotel

Plussat: The room was excellent, clean, facilities were very good, easy access to beach and town

Miinukset: Staff very poorly learned in English, not so much the maid staff, but the reception staff could have a better understanding of the language