Crowne Plaza Atlanta - Midtown

We had to switch rooms twice both rooms was dirty not clean at all. Still waiting on my deposit over charge

The rooms

The bed was comfy that’s about it .

If I was informed in advance about the things that was affected in the hotel due to Covid 19 or I would’ve never booked . I paid extra for a deluxe room that included the balcony to not even be able to go out in the balcony due to covid 19. There was no refrigerator , no restaurant , no fitness room , and the rooftop was unavailable. That’s the purpose of booking at Crown Plaza. I booked for two nights but checked out the next day because there was just no need to stay and I felt like it was a waste of money . The prices should’ve dropped if everything was gone be closed at the hotel .

Staff was good location was great

Nowhere during booking or checking into Hotel did anyone tell me that the balconies are not functionable. Most people book this hotel just for the balcony views. When I found that the balcony doors was locked I wanted to ask for my money back.