Atlanta hotellia

Miinukset: 2 nights stay with 2 rooms will hold an additional 800 dollars.. never was told until $2200 was posted to my bank account.. hold took 3 days to fall off even after 1500 additional dollars was finalized at check out.. at one point 3700 dollars was held in my bank account for a 1500 dollar stay.. travel with a big credit line or your weekend will be ruined

Plussat: Good location Nicely decorated rooms

Miinukset: Understaffed Overall service Lobby area Rooms on the small side

Plussat: The staff and service was absolutely impeccable!

Miinukset: Right as I walked in the room, there was a Q-Tip laying in the middle of the floor by the entrance; it was slightly off-putting to know that the floors were not properly cleaned.

Miinukset: Towels were to scratchy

Plussat: great pool.

Miinukset: Room was small and lacked a writing table and adequate drawers for clothes.

Plussat: Staff was wonderful

Miinukset: No loved it

Plussat: Beautiful facility, great service

Plussat: I had a stunning experience. The best part about the experience was the incredible staff, concierge, door staff, etc. Perfection. The hotel looks much better in person than in the pictures online.

Plussat: Room service took long, almost 50 minutes, but the food arrived hot and was DELICIOUS! The bed was a dream to sleep in. Also loved the fact that there were makeup remover towelettes in the bathroom. Very thoughtful touch.

Plussat: Location and staff

Miinukset: Lack of menu choices

Plussat: Welcome staff

Miinukset: Open the shower door bit annoying

Plussat: I like everything about this hotel everyone there was very very nice they made sure we had everything we needed the front desk was very very professional everyone there did they job even the food Runner I am sorry I cannot remember his name but he said he had been working with the company over 30 years he was very professional and he knew his job

Miinukset: They don't have a refrigerator in the room

Plussat: Great location, excellent staff, modern clean room with great bed/bathroom. Excellent European breakfast. If and when we return to Atlanta this Buckhead area hotel will be our first choice.

Miinukset: Nothing

Plussat: AC Hotel never disappoints. The breakfast they serve is so healthy & well done!.

Plussat: Location

Miinukset: Toilet was an odd size! Toilet paper was like sand paper!

Miinukset: What a surprise it was to see the $20 fee to park my car. Shocking, since the only other way to get the hotel would be to walk or take a ride share. I guess it's like the audacity of folks who actually want to bring luggage on an airline. What, I have to pay to bring luggage when I travel? This is why folks get irritated at corporate America. Why doesn't this hotel simply include the $20 fee to park a car on their property in the online price so we the public can actually compare what is included and what is NOT included in the advertised price.

Plussat: This was the cleanest room I’ve ever been in. The hotel was perfect!

Miinukset: I loved everything

Plussat: Nothing, I booked this property a week in advance with a valid credit card only to arrive and be told my reservation was cancelled????

Plussat: Staff was great, location great, showers great.

Plussat: The bed was extra soft

Miinukset: Entrance but once l figured it out it was ok.

Plussat: Everything was amazing!

Miinukset: nothing

Plussat: I had to cut my trip short by one night because my husband had a heart attack back home in colorado. I think my daughter took care of the details but they told her that I wouldn't be charged for that night. I haven't tried to confirm becuase my husband later passed away and obviously, I have so much on my plate now.

Plussat: Make sure to include any additional services such as parking in the reservation process

Miinukset: Everything was great!

Plussat: Nice and quiet location with beautiful rooms

Plussat: Comfortable, Friendly Housekeeping

Miinukset: WiFi was charged to my Credit Card though I was told it would be free

Plussat: Cleanliness , Staff is cooperative , Location is very good. Rooms are practically sound proof.

Miinukset: I did not receive my folio/invoice for my stay. Need to get it urgently by e-mail

Plussat: Staff is so nice, love the AirTran to hotel, so convenient!

Plussat: The hotel was as close to the airport as you could get, which was so convenient for our early flight. Our room was large and comfortable, the decor was upscale and unique. Our party booked 2 rooms, and were extremely satisfied with our accommodations.

Miinukset: Fabulous hotel, comfortable beds, sparkling clean, friendly and helpful staff.

Plussat: The room and amenities were impeccable. I would definitely stay here again.

Miinukset: The valet parking is too expensive at $28 per day.

Plussat: The bed was actually the best ever. Meal at restaurant was ok , not great but service was wounderful

Miinukset: Better menu for travelers

Plussat: Staff was exceptional! Very helpful, friendly and conversational. Everywhere we went inside the hotel was very, very clean. Including the gym. Food was fantastic! Try the white chocolate caramel macchiato at the bar. EXCEPTIONAL!

Plussat: The guy who checked us in was the one genuinely nice member of staff.

Miinukset: The service for breakfast was very slow, the first morning we waited 45 minutes for a bagel and a yoghurt parfait!! The next morning we decided room service is the way to go so left the cars out for breakfast to arrive at 7-7.15, 7.20 rolled round and no breakfast, so I checked the door and alas, the card was not picked up......needless to say we were disappointed that for such a nice hotel on the outside, dig deeper and the problems are all too clear.

Plussat: The tram between the airport and hotel make location very convenient. The hotel lobby and decor are spectacular. The staff are exceptional and go beyond and out of their way to accommodate our every need and make our stay a most pleasant experience.

Miinukset: The food at the restaurant is not comparable to the quality of the rest of the hotel. The chicken did not taste fresh.

Plussat: Comfortable beds

Miinukset: Dirty floors and shower

Plussat: Very convenient to the airport

Miinukset: I loved everything about this place

Plussat: Bed & pillow were so comfy!

Miinukset: we went next door for dinner and it was terrible.

Plussat: Convenience. Parking is cheapest in the city compared to other hotels.

Miinukset: Nope

Plussat: Location , spacious rooms, plenty of common space to hang out with family and friends.

Plussat: In city center. Clean , beautiful, wonderful staf.

Plussat: It was great location to the fox theater . With in walking distance to fix theater.

Miinukset: Nothing

Plussat: Just about everything. Especially staff.

Plussat: Wonderful omelet- great attention from staff. Thank you

Plussat: Clean, friendly staff, everything was great

Plussat: All staff friendly and helpful. Both our lunch and breakfast was excellent.

Miinukset: Reception could not find our reservation. Booked us at the same rate and provided complimentary breakfast.

Plussat: Front desk involvement

Miinukset: Was ignored for 20 minutes at the bar so I vacated bar

Plussat: Very clean and the location very convenient

Miinukset: The breakfast was not included

Plussat: I loved the location of the hotel and that there was a parking garage. The parking garage was $18 a night which is much cheaper than parking at a lot of locations.

Miinukset: The breakfast was a little pricey. Especially if you have kids with you.

Plussat: Great location. Staff are very nice. Rooms are spacious and clean. The bar and restaurant are very nice. I really like the fitness center and pool. The computers are easily accessible.

Miinukset: More pillows would be nice but overall nice.

Plussat: Great location and nice rooms.

Miinukset: Service was not up to the Ritz Carlton Brand. The concierge messed up our dinner reservations by putting them under her name rather than ours. The reservation was mixed up between us and our friends. Despite three promises to correct, it never was. I was unable to check in because of "security concerns" because my name was not on the reservation.

Plussat: The atmosphere and the staffs attentiveness and friendly demeanor.

Miinukset: The toilet had low pressure needs to be check.

Plussat: The staff was excellent!

Miinukset: Suite price a little much for the living space accommodation. The bed/bath was great.

Plussat: That I met Mike Vick in lobby, concierge service so nice

Miinukset: That they wouldn’t serve me breakfast in my robe.

Plussat: Everything was great!

Miinukset: Nothing. I enjoyed myself.

Plussat: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Miinukset: not really anything I'd find fault with - very happy!

Plussat: Bed was awesome as well as the towels. Loved the room service.

Miinukset: WiFi was sub par on the twenty fifth floor.

Plussat: Location is great

Miinukset: Nothing

Miinukset: Breakfast choices

Plussat: Bed

Miinukset: Food

Plussat: The service was quick

Miinukset: Hard to get in and out of property

Plussat: Just fantastic all around love to stay there again when I come back to Atlanta

Plussat: The decor. The cleanliness.

Miinukset: The distance from elevator to room. When you have a lot of things to bring in. No bags in garbage cans, in the room. No breakfast. The coffee provided came out terrible.

Plussat: Location, parking. Openness

Plussat: Great location, nicely appointed room, free parking, courtesy shuttle, and large fitness room

Miinukset: N/A

Plussat: Beds and pillows were comfortable.

Plussat: Everything

Miinukset: Nothing

Plussat: Loved the location and the ease of getting to the Braves stadium from it. Facility was nice, plush beds!

Miinukset: The people that came in at 2:00 am and were loud and obnoxious for about 20 minutes. Also wish there had been a reasonable priced breakfast available, not $20 per person.

Plussat: Great hotel with friendly and responsive staff, large, well-maintained rooms, and an efficient and friendly housekeeping staff.

Miinukset: No downsides. Well, a large building construction project nearby contributes to closed lanes on streets and noise.

Plussat: Proximity to Suntrust Park.

Miinukset: No free WiFi

Plussat: Love everything about this hotel. Location is great. Very clean and comfortable. Front desk was great ! Easy walk to Sun Trust Park.

Plussat: The room and the see thru elevators

Miinukset: No complimentary breakfast

Plussat: It was beautiful!

Miinukset: My only issue was no complimentary breakfast

Plussat: Beautiful design and grounds.

Miinukset: We were surprised that room service was offered in such cheap and flimsy fashion. While the food was good, it was served in paper bags and containers. Even the coffee. No tray. Not exactly 4 star level service.

Plussat: The room was very nice . The remote controlled blinds were nice.

Miinukset: The location its terrible for a vacation trip, you cannot go outside at night , no good restaurant nearby , and you feel insecure, due to many homeless in the vicinity. The first room they gave us was looking directly to the vehicle ramp .

Plussat: Furnishings, bathroom was awesome!

Miinukset: No refrigerator, no view of city

Plussat: Mostly everything

Miinukset: Even though I switched off the aircon the sound was on and some air was cooling the room

Plussat: The location of the hotel is fantastic. Many restaurants and bars are in walking distance.

Miinukset: There is no refrigerator or microwave.

Plussat: The best things about this hotel is the hospitality and the decor. Very modern and tres chic. The room toiletries were everything!

Miinukset: The parking situation. So as a overnight guest, it is unfathomable that one should have to pay $40.00 (per night); for Valet. And the self parking lots near the hotel were just as bad.

Plussat: Great location, excellent friendly staff, great value for money

Miinukset: Nothing

Plussat: Great shower!

Miinukset: I used booking.com which was a big mistake. I did it because when I tried to book directly it wanted me to create an account to get the special rate. That is a real turn off for me. Just let me book a room!

Plussat: very nice, we enjoyed it! did not make a big deal out of us having to bring our cat along with.

Miinukset: accidently went to the other location on peachtree first.

Plussat: Great location, just a few blocks away from some of Atlanta’s attractions. Modern, spacious and clean room.

Plussat: The design of the building is pretty sleek.

Miinukset: The building is ensconced between two other buildings, so unless you get a room with street view, what you will see a few of feet away from your window are the windows of the other building. No pool. No parking (well, expensive valet parking if you want to pay for it)- The waiter at breakfast was very unhelpful (as in: "What's in the [$6] fruit bowl?" "I dunno... whatever the chef puts in it")

Plussat: Location is great. View of the parking garage next door was not.

Miinukset: Parking is confusing. Valet is expensive but we couldn't figure out where to self park so just did valet.

Plussat: City view

Miinukset: Parking

Plussat: The bar

Miinukset: The beds where too small for my Family, your website listed the property as having two Queen Beds, but when I arrived the room had double beds. The carpets didn’t smell clean and there was a toenail on the floor. There’s no dressers to store clothing.

Plussat: The bar area

Plussat: The hotel parking was convenient, the lobby was attractive, the room was large and well-appointed, they offered water at the valet and front desk and the bathroom and tub war large and luxurious.

Miinukset: The water bug I encountered as soon as I went into the bathroom. They immediately sent up maintenance. I would have died had it been walking around I know it happens but after 50+ years of travel, I have never stayed in a room that had a water bug.

Plussat: Nice staff perfect location

Miinukset: Everything

Plussat: Location.

Miinukset: The hotel is overdue for renovations. Wi Fi should be free not with reduclus price.

Plussat: They staff was very professional and the facilities were excellent. Good location and view from the room.

Miinukset: The information about the location does say they have car parking. But after the booking it was discovered that valet parking is $42 and regular parking is $32. That is ridiculous. Very disappointing considering we had 2 cars and it forced us to make other arrangements. Ruined what would have been a nice stay. Had I know in advance I would have stayed at the Hilton.

Plussat: The bed was comfortable and the sheets were clean and soft.

Miinukset: There wasn’t anything not to like.

Plussat: Staff and cleanliness

Miinukset: Pool temperature was cold.

Plussat: workout room....proximity to shopping and restaurants

Plussat: The customer service was exceptional

Miinukset: The smell of the room and hallways was off putting and the pool and hot tub area really needs cleaning

Plussat: Located in a growing community and a lively area. I got to witness a beautiful wedding at the hotel.

Miinukset: The staff was extremely helpful!

Plussat: Things were excellent.

Miinukset: Parking over price

Plussat: Location Friendly staff

Plussat: Very nice, upscale and great looking place. Staff was super friendly. Location is super close to downtown (and around the corner from all the new stores and restaurants on 18th).

Miinukset: Laundry facilities in the two bedroom/one bath suite were ancient, and so were the kitchen appliances—they worked but that was a bit off-putting. The dryer in particular took hours to finish a load.

Plussat: The hotel is really nice!!

Miinukset: The price was pretty high but I did have to book a suite as the hotel was pretty full

Plussat: The breakfast was excellent. Well prepared and presented. Also very affordable for a hotel.

Miinukset: Didn't provide shower cap. Nothing to say what is available if toiletries are forgotten. Channel guide for television

Plussat: Location is great. We were there for DragonCon and literally just walked a block to the parade and found great spots. All of the public spaces like the lobby, sitting areas, and special event spaces are very grand and beautiful and well kept. Even though the room was disappointing in how worn it felt, it was clean. The hotel also has a lot of interesting history.

Miinukset: This was our second time staying here and the first time (about two years ago) we had a beautiful, modern room with a gorgeous, well-lit bathroom. This time, not only did the hallway reek of cigarette smoke, our room obviously hadn't been updated and every single hard surface (desk, bedside table, tv stand, etc) had a lot of deep scratches. There were patches on the bathroom walls where the paint was buckling and the "hardwood" floors would just stop about an inch or two from the wall. Light switches didn't work, not all of the outlets worked and the bathroom had terrible lighting - which is important to anyone who puts on makeup. And no mini-fridge to keep waters cool. This is Atlanta, it's hot most of the year, why not think your guests would want cold beverages? For the $300 a night we paid (including parking), we were pretty disappointed. I'd say if you end up staying here, make sure you have an updated room. Otherwise, the quality of the room will distract you from everything else about the hotel that's good. Plus, minor annoyance, even though the woman checking us in knew we were self-parking, she didn't give us a garage pass or explain the parking process so we were lost and as we tried to exit, realized we either had to pay (again) or were obviously missing something to scan at the automated exit machine. We had to park, go in, wait to see someone and then get the correct parking pass.

Plussat: the size of the room

Miinukset: dark bathroom. dated kitchen appliances with no dishes/silverware. noisy lobby. pricey self-parking

Miinukset: Bed was to hard

Plussat: From the moment we walked in it was great

Plussat: I was expecting just another hotel. I was pleasantly surprised to be staying in a piece of Atlanta history! It was beautiful. Everything about this hotel exceeded my expectation from the friendly staff to the beautiful Paris architecture. The rooms are spacious and comfortable. I will definitely be returning.

Plussat: The overall atmosphere of the hotel experience was excellent.

Miinukset: N/A

Plussat: We loved the over all feel and style of the hotel. The rooms were spacious and comfortable as well as stylish and clean! The fitness center was really great too! Trevor was the concierge and he was amazing! He selected 2 restaurants for us and they did not disappoint. He was friendly, outgoing, and incredibly helpful! We enjoyed everything about our stay here.

Plussat: I like the private feeling of the location while still being in the city

Plussat: the Room was really nice and the bed was comfortable!!

Miinukset: The breakfast cost too much!!

Plussat: Hubby & I stayed here for a weekend staycation to celebrate our wedding anniversary. I am normally very particular about my hotel rooms, especially regarding cleanliness, however I had no complaints on this stay. Also, we didn't hear any extra noise from other guests even though there were several events being held in the facility at the same time.

Miinukset: I wish that there was a microwave in the room so if you want to eat leftovers or warm your food back up after being in traffic then you could.

Plussat: Nice location.

Plussat: The location and how clean the hotel was

Miinukset: not all of the lights in my room worked

Plussat: Great room. Loved the breakfast even though it was not included.

Miinukset: House keeping should change the sheets more often.. some of my pillows casings had a bad smell.

Plussat: We came to Atlanta to shop for a wedding dress for my daughter-in-law to be. I searched diligently for a hotel that would make this a memorable experience for the bride to be, her mother, her sister and myself. This Hyatt property far exceeded our expectations! It is an upscale location with great amenities. The staff is friendly and welcoming. Robert, the bartender was outstanding—cannot say enough about him! He helped the bride to be find her signature drinks for the wedding reception! Love him!!!The pool area is fantastic and the restaurant food is great as well. Thanks to Max and Divya, two staff members that also made our stay memorable. If you are looking for a great place to stay in Atlanta this is it!

Miinukset: We had one housekeeping issue. But is was quickly resolved.

Plussat: it was fancy plus there was a wedding there and that put the icing on the cake plus the beds and the view from the room yeah loved it

Plussat: Location and cleanliness

Miinukset: No

Plussat: For the price charged breakfast should have been included.

Miinukset: Event person was very rude

Plussat: Location And beautiful!

Miinukset: Paying for parking.

Plussat: The overall look of the hotel is great. The common areas reflect well upon the brand but the rooms do not.

Miinukset: The rooms did not necessarily reflect the luxury you think about when you think of the Porsche brand. The rooms are very nice, but I could very easily rate them among the best 3 star hotels.

Miinukset: Only one bottle of water in the room? And it wasn’t in the refrigerator

Plussat: The bed was amazing.. The shower felt great..

Miinukset: Nothing to think off.

Miinukset: Other guests were very disruptive. Some people partying late at night and returning in the early hours ruined a restful night. However, the hotel staff was very responsive

Plussat: People involved

Miinukset: All good

Plussat: Rooftop bar was very cool! Room was very quiet!

Miinukset: Pay for parking.

Plussat: I like the rooftop scene , It was very relaxing.

Miinukset: We upgraded to a track suite while staying at this location, so that we could entertain some friends and the living room area of the suite was extremely

Plussat: My room was extremely comfortable and spotlessly clean.

Miinukset: No complaints

Plussat: The property is very clean and quiet. The pool is small but perfect for relaxing. There’s little traffic in and out the hotel. It felt like we were only ones there most of the stay.

Plussat: The room was very upscale and great for one night.

Miinukset: That I had to valet park.

Miinukset: The 25 dollar plus tax parking fee

Plussat: Good bed

Miinukset: Disposable breakfast plates/cutlery

Plussat: Upon checking in I learned my rate comes with dinner and up to three drinks. Dinner buffet options were better than expected and not having to find and get to nearby alternatives was a nice break.

Miinukset: The room was not very clean in general and the bathroom in particular.

Plussat: THE BREAKFAST WAS GOOD BUT ONLY 1 THING IT SHOULD HAVE BEEN MORE THAN 1 MEAT, LIKE SAUAGE AND CHICKEN OR HAM OR BACON. THE HAPPY HOUR FOOD AND DRINKS WAS GREAT.

Miinukset: I WAS UNABLE TO GET THE ROOM OF MY DESIRE. WHICH WAS 317 OR 617 AN UPPER ROOM WITH SITTING AREA IN THE ROOM

Plussat: The manager was sweet and helpful

Miinukset: Food wasn't that great but it's a hotel not a restaurant so its okay

Plussat: We arrived much later than anticipated 1208 in the morning and had to leave property at 430 am. The breakfast they set out was great - enough to get us started on the day - the coffee was great, bagels and sweet rolls good and the attendant very accommodating. Room was lovely - shuttle service good - thanks for all.

Plussat: Great property. Wonderful staff! Very close to airport. Nice continental breakfast in lobby. SUV available to venture into downtown Atlanta. Would stay again.

Miinukset: Rooms a bit dated.

Plussat: The close location to downtown.

Miinukset: Too close to the highway. Too loud.

Plussat: Quietness and it was clean. It smelled so good in the room.

Plussat: The breakfast was good. I just wish the hotel would change the food.

Plussat: One of the first hotels where the room actually got cold.

Plussat: they have a free dinner until 7... with drinks included. That was a welcome surprise upon my arrival and not wanting to leave again to find food.

Plussat: The hotel was very close to Centennial Park (great location) and is very modern! The rooms are very nice and TVs are smart.

Miinukset: The bathroom has the shower and sink connected. It was hard for me to get ready while my husband was showering.

Plussat: Beautiful, convenient, all the staff was exceptionally smart, efficient, and knowledgeable. The room very well appointed, plenty of room to set down our suitcases and use them; no stupid drawers. Lots of bathroom counter space, roll around dolly underneath to store extra hotel toiletries. Every thing spotless.

Miinukset: The walls were a little thin and there was a high pitched electronic hum. I unplugged the refrigerator but that was not the source. This sound was present even when all the lights were off.

Plussat: I enjoyed the bed a lot! The rooms were very clean.

Miinukset: The cost of continental breakfast could’ve been a little less expensive.

Plussat: The staff’s attitude and hospitality...our valet said we were blessed to have children-he saw us with two and was very nice. He didn’t have any and was a young man and he was very thoughtful...The guest service clerk at front desk found out our daughter had a birthday that day and he allowed her to eat breakfast on AC which was huge not the gratis breakfast but just the thought....I travel for work and have stayed in over 1100 hotels in 7.5 years and was here with my family and it was very nice...

Miinukset: We couldn’t stay longer

Plussat: We stayed for our wedding anniversary and had a great experience. When they found out it was a special occassion, Marvin at the front desk offered 2 drinks and an appetizer a their bar as a way to congratulate us. Facilities were really nice and modern. TV in the room was a great size and we felt at home. Also, great location, within walking distance to the bars and restaurants we were wanting to visit. Would definitely come again

Plussat: The furniture was very updated. Great location. Was able to use Netflix and Hulu in the room which was fun. Lobby area looked nice.

Miinukset: The room felt very cramped and the bathroom had horrible lighting . The hotel charged an extra night stay to my card that I did NOT authorize. When I spoke to the lady at the front desk about it, she acted like it didn't come from the hotel even though it was the exact price of a one night stay and was labeled "AC Hotel" on my card stateroom. She told me to call the bank... I asked to speak with the manager and he was acting like I was stupid too. He said it will fall off and to not worry about it. It NEVER fell off and I had to REPORT my card and get a new one. NOT a good experience.

Plussat: The location was the big plus to this hotel. It’s walk ability was just what we were looking for.

Miinukset: There was nothing that I didn’t like.

Plussat: The bed pillows were great.

Miinukset: The room was too small and the parking fees were crazy.

Plussat: Great location. Walking distance to attractions. Comfortable bed. Clean room and all throughout hotel.

Miinukset: All good

Plussat: Shower, bed, and location

Miinukset: Cost of parking while staying

Plussat: Room was very clean and modern. Staff was

Miinukset: Did not like some of the people hanging around outside. I understand its downtown Atlanta, but seems like the same people were there the whole time during our stay.

Plussat: Location and room

Miinukset: Parking was valet only so very expensive

Plussat: The hotel was calm and laid back. It was very clean and comfortable.

Miinukset: The staff at the check in desk could've been a bit more customer friendly. Also, the morning of checkout they kept knocking on the door to ask when I was checking out when I already told them and it was in the system. That was super annoying.

Plussat: Almost all the staff The pool The parking spot and set up The location

Miinukset: It’s not nearly so nice as I remembered from years ago... very 3 stars certainly not four one of the bellhops was pushy and condescending

Plussat: The atmosphere is very pleasant.

Miinukset: $14 parking, no free WiFi

Plussat: The rooms and the service.

Miinukset: Not really.

Plussat: I always love the beds!! I could stay in them all day!

Miinukset: Hotel bathtubs always seem filmy, as if they are merely rinsed and not cleaned with a sponge and cleaner. This seems to be my experience at every hotel I stay at, so it must be an industry standard. I could see fingerprints all over the coffee counter

Plussat: The staff, bed and room were excellent

Miinukset: It was a little confusing to find the entrance in the dark and I wasn't thrilled with the parking fee.

Plussat: We had the lake view from the 13floor it was so nice and peaceful definitely will be back

Plussat: Staff were very helpful and friendly

Miinukset: Bar is expensive

Plussat: Everything

Miinukset: Nothing

Plussat: Nothing

Miinukset: Staff, awful.

Plussat: The staff was very helpful and the room was clean.

Plussat: Friendly and polite staff, and very close proximity to the medical facility we needed to go to. Their lunch and breakfast are fantastic!

Miinukset: The rooms are VERY humid. I lost a lot of sleep because of this. The AC unit was set to 65 Farenheit but was warmer than expected. When off, the room got humid and hot very fast. We were very disappointed in this as sleep deprivation is a horrible feeling. We paid for club lounge access, but it was totally empty.

Miinukset: Good horrible

Plussat: Loved the location. Loved the beautiful ambiance in the lobby and rooms. Loved the spacious bathroom in the room. Loved the service provided in the restaurant and hotel staff. Pretty much loved everything about this hotel but the food.

Miinukset: I wasn't pleased with the food from the restaurant. Could have been better. Buffet food wasn't hot.

Miinukset: Walls were paper thin and we were apparently in the party wing. Did not sleep due to that and an under performing air conditioning.

Plussat: Valet guy and location

Miinukset: The room I booked was not what I got and they made me write my debit card down not feeling them

Plussat: The bed was really comfortable, gym/sauna was amazing! Staff are really friendly and helpful. Room was large and spacious. Lobby area was relaxing and beautiful. Location is perfect, 5 mins to Piedmont Park, 5 mins to metro, 2 stops to down town.

Miinukset: No fridge that can be used for personal items.

Plussat: Location.

Miinukset: Room wasn’t clean. Advertised a hot tub. There wasn’t one.

Plussat: Great location in Midtown, well maintained and very courteous staff. Would highly recommend this hotel.

Miinukset: Nothing

Plussat: Staff should be more 5 star I give the staff a 1 star

Miinukset: the staff was not 5 star

Plussat: Great location and room view as well as exceptional lobby bar lounge with live entertainment

Miinukset: Nothing

Plussat: The location was extremely convenient.

Miinukset: The location did not All for a microwave or refrigerator in the facility.

Plussat: Comfortable bed. Spacious bathroom

Miinukset: No refrigerator or microwave. It’s a newer hotel . Even the old ones are putting refrigerators in the rooms

Plussat: Cleanliness

Miinukset: Should not charge for bottled water

Plussat: Hotel employee was the the best

Plussat: My room was on the front and the noise from the road was horrible at 6am. But the hotel was nice

Miinukset: The noise from the road

Plussat: The staff was great, the room was decent and comfortable

Miinukset: Paying for parking!! Parking should be included when you book your stay. It makes no sense to charge additional money to park.

Plussat: The check in was super easy. We came in early they accommodated and upon leaving fast check out. The valet service was superb.

Miinukset: Only one issue. We got in kind of late on the night of the 5th. Three cars including ours had to sit there because no one was at the valet counter or the check in counter. After about 15 minutes I called someone but they couldn’t help or didn’t help should I say. Then someone finally came out. We also left a bottle of remy in the car and when we went back for it to pack it. It was gone. Not ok.

Miinukset: I did not like the hidden double room service delivery fee and expectation of additional tip. Not cool.

Plussat: Room Was very nice and clean!

Plussat: Cleanliness, Appearance

Miinukset: The front desk staff did not display that they actual knew what they what doing during check in and checkout. I specifically told them that I would pay cash for incidentals upon checkout. They still charged my card, after I checked out, although I paid ca

Plussat: Breakfest was always a delight, and consistant. Hotel shuttle was also a delight, they came regular and on time, to anywhere local in the area. The self help/pay convenience store was also nice and well stocked.

Plussat: The fried chicken was delicious

Plussat: Staff was friendly and helpful and considerate of our time. The valet system was great. Our room was comfortable.

Miinukset: Parking is expensive...but best to valet unless you intend to depart and arrive only once per day.

Plussat: Breakfast was great

Plussat: The rooms are always clean. I love the staff.