Harrah's Resort Atlantic City

Nothing

Getting the room I actually reserved. They hold their guests to a standard that they themselves don't practice

Our breakfast was poor! Hair was found in my wife’s breakfast and we waited for 35 minutes for our breakfast. Our room was NEVER cleaned or our sheets were NEVER changed. The quality of this resort has taken a dramatic drop in the quality of service and Cleanliness

EVERYTHING!!

Absolutely nothing.

I booked a room in the waterfront tower, and during check in I decided to upgrade to the Bayview tower because I never stayed there. I was given the room right behind the elevator which was horrible. You can hear the loud noise of the elevator traveling up and down the shaft all night. We spent about 3 hours just trying to find something to eat. Every restaurant was booked and the buffet was only serving the "high rollers". Not to mention multiple fire alarms in the casino throughout the evening, elevators shutting down, the gate by the elevators for the waterfront and Bayview closing and none of the staff being able to get it open. Had to go outside in the freezing cold to walk around the building and come in from the other side. All in just a total disappointment

Bed was comfortable

Misleading information regarding dining areas and their availabilities. Rooms dated and not cleaned well. The pool was supposed to be open from 9-5pm on Sunday and was not.

Parking Room was old Weeds over grown Lots of bugs bites on me Restaurants closed Food order was wrong