Atlantic City hotellia

Plussat: Location, can go right downstairs to the club

Miinukset: My view was horrible

Plussat: Loved the size of the casino, the amenities and all the restaurants and eateries. You really don't have to leave the building if you stay. Parking is right across the way. Loved the convenience.

Miinukset: I would have to say the location itself sucked. It wasn't within close proximity to the boardwalk or the other casinos BUT because it's owned/managed by Caesars there is a free shuttle that will take you to Caesars and Ballys which is on the boardwalk.

Plussat: Bed was comfy Saw staff taking extra cleaning precautions

Miinukset: Room was dated, smelled funny. It didn't even have a TV.

Plussat: Gordon Ramsey restaurant

Miinukset: 1) They did not have our room ready by check-in 2) The room they placed us in was dirtier than my cat's litter box 3) Started charging me stuff that I never agreed upon, which in turn is still showing on my bank

Plussat: Felt like I was in Vegas.

Plussat: Hotel employee at reception desk was only representative that was pleasant.

Miinukset: Our first interaction with staff at hotel was at check in. The woman never smiled, was impatient and actually rude. She booked us into a room that obvious should have been on hold for renovation. The paint in bathroom was falling down in large chunks.

Miinukset: Was woken up at 8am to people doing renovations on another room for over 2 hours. (Drilling, hammering, etc.) Was very frustrating trying to sleep and disappointed at the staff letting them work so early on a busy weekend morning.

Plussat: Bed was comfortable

Miinukset: The pool was 21 and older which that was not mentioned when i booked i had to pay for pool in another hotel because of my younger kid. The room smelled weed and the carpet was disgusting . So far this was my worst 4 stars hotel !!!!

Plussat: The staff was very friendly and helpful.The hotel was clean and l really enjoyed my stay

Miinukset: I was told that there is an arcade and family pool and the facilities were closed.l brought my kids and there was nothing for them to do,that was the thing l did not like

Plussat: Location . Easy parking.

Miinukset: My room was dirty when I checked in. There was an OLD molded fruit bowl in the mini fridge. Dirty towels left in the closet from previous stays. Toilet paper roll almost finished.

Plussat: not kids friendly in the winter

Plussat: The comfort of the mattress was unbelievable. The room plan with the sofa and chair was very warm and inviting. That pertains to the room; the casino floor was well lit.

Plussat: The cleanless of rooms.

Miinukset: nothing.

Plussat: Basically except for 1 incident the staff were very proffessional.

Miinukset: The attitude of 1 lady in the one restaurant.

Plussat: I liked the bistro, live music, night life

Miinukset: Smell of cigarrettes

Plussat: The Gambling

Miinukset: To long of chek in lines, no shows or entertainment, to far from the boardwalk.

Plussat: We loved The Pool ---no real bargains as far as food and drink. We were told about the gold total rewards card and were able to go to the buffet (2 for 1) and ride the bus to the boardwalk. This was our first time to Atlantic City and were able to get around. Everyone was pleasant and the Concierge was helpful with our need for information when Spirit went on strike and offered to let us stay until 3 p.m. if we needed to. We didn't and rented a car at the airport and drove to Massachusetts. Thank you -we enjoyed our stay

Miinukset:

Plussat: quality of the hotel, casino , restaurants. It was also accessable to other parts of Atlantic city for a nominal fee

Miinukset:

Plussat: Available variety of restaurants within the hotel, easy access for reaching the Boardwalk, available assistance from staff when needed.

Miinukset: Not enough for a young adult( 18-20) who was not 21 to do within the hotel. Most activities geared for teens and younger.

Plussat: We were impressed with our room(especially the rate for the room). The buffet was the best. The pool was just beautiful, it felt like we were in tropical island.

Miinukset: Need much improvement in the checking in & checking out. My husband & I didn't like the long lines, lot of time was wasted.

Plussat: Very nice, new spacey room.

Miinukset: No free public computer to use internet.

Plussat: We love the room and the view outside. Our room were so nice and clean.

Plussat: Big, safe

Miinukset: Smelled like smoke even in non smoking areas. Was there Sunday and Monday so no night life and some restaurants closed

Plussat: It had everything in the hotel

Miinukset: Had leave before check out date because of the Corona virus.

Plussat: Beautiful room!

Miinukset: Not their fault, but all sports were cancelled that day:-(

Plussat: nice and great view

Miinukset: wish it was on the board walk but a lot better than some of the old hotels along the water that were dumps. This place is pretty nice.

Miinukset: The lighting could have been better

Plussat: The nightclub

Miinukset: One of the bars inside the restaurant by the casino was not very clean. I sat at the bar and I could smell a bad odor. Like spoiled fruit.

Plussat: Beautiful hotel.

Miinukset: No one came to remove our table. We ordered food and put it outside our door and it was still there the next day.

Plussat: Complete place, excellent rooms and got a free room upgrade to a higher level witch was an awesome Christmas gift. Staff happy and positive, all clean and well decorated. Local hotel food was delicious and inexpensive and room service was a little price (as usual) but exceeded my expectations. Also, more than just gay friendly they were pro gay witch for me is the cherry on top of this delicious two days cake.

Miinukset: To many kids at the pool. But it's a family place so it's ok. And they have a secondary pool not allowed for kids anyway.

Plussat: Check out time as stay and everything was horrible

Miinukset: EVERYTHING

Plussat: Great staff

Miinukset: Every thing was cool

Plussat: The food and choice of restaurants

Miinukset: Casinos were very smoky

Plussat: The staff was very friendly and courteous

Plussat: Location was great it was clean and staff friendly

Miinukset: The corner room I was in I did not like it the tv was facing Th side of the bed not in front

Plussat: Staff was very accommodating when I complained about the strong cleaning product odor in the room

Miinukset: See above answer

Plussat: I like the convenience....... I like the staff Bally's have always been good to me , they just never gave me a premium room for my birthday & I consider myself a regular. I've been there 4 years in a room & they always give me an average room

Miinukset: I would prefer for it to be a little dark..... cause I sleep in the daytime

Plussat: Location

Plussat: Location

Miinukset: Smell of the room

Plussat: The hotel is right in the middle of the boardwalk & has many dining options.

Miinukset: It is a little dated.

Plussat: Close to the boardwalk

Miinukset: Running water was brown. Fire drill went off 530 in the morning.

Plussat: El cuarto y sus comodidades

Plussat: I wish that we could just be charged the full amount when booking. It caused a serious amount of confusion with us being charged a portion when booking and the rest at the hotel.

Miinukset: They charge $32/day for "free" wifi, the gym & SELF-parking. Extra charge for housekeeping (they tell you at the end). 1 of the 4 rooms we booked had dirty towels & the tub backed up. Our business comes every year for convention-never staying here again..

Plussat: Room was big ... great location . Easy check in and out kiosk

Miinukset: The bathtub was dirty. The staff was very impolite when checking in . And I got extra charges after checking out after I spent $---for one night and charged me again $30 for resort fee and was charged another $100 after checking in

Plussat: It was close to the music venue we attended

Miinukset: It is a dated hotel with lax security and vague signage, the whole place is a bit older

Plussat: Ease of getting to elevators, rooms, garage. tables and restaurants.

Plussat: Spacious room and clean e very cheap hotel considering category.

Miinukset: Food is not good. Pizza delivered in room was awfull. Based on my complaining they didn't charge my account.

Plussat: I will never go back to Bally's - there was nothing good about our experience here

Miinukset: My wife and I came into Atlantic City for 1 night to finish off our vacation - we parked in the self-parking garage and went to see if we could check in - We left our luggage in the car - we came back to the car about 3 hours later and discovered a thief in our car - He ended up stealing our laptop computer and a NYC T-shirt that my wife picked up for her son. We called the authorities but I don't think much will be done - Hotel security was there and took a report - I would have thought that somebody from the hotel guest services would have contacted us to see how we were doing but we didn't hear from anybody - Just feel that Bally's doesn't give a flying hoot about their guests only the money that they bring with them.

Miinukset: Stayed in the Claridge Tower. The building is old, the windows were dirty and the it was a bit of a walk to the boardwalk.

Plussat: Close to beach, casino and boardwalk

Miinukset: NA

Plussat: The boardwalk..

Miinukset: Having to haul your luggage all the way over to the Clairidge Tower.

Plussat: very clean--soft tissues and bath tissues. Comfy Bed

Miinukset: wasnt put in Claridge tower(per the booking) or a smoking room. Was in Dennis Tower in a non smoking room. Missing light covers in room

Plussat: Location was very good. Close to AC shopping. Staff was very pleasant and helpful.

Miinukset: I found the nicer restaurants to be very expensive. I opted for eating outside the hotel.

Plussat: The location. It was righti n the middleo f the boardwalk and close to everything you would want to seein Atlantic City.

Miinukset:

Plussat: easy access to where I wanted to be on my birthday. the beach, outside beach bar and casinos

Miinukset:

Plussat: Nothing

Miinukset: A/c didn’t work. Moved to another room that smelled like smoking! Ask to be upgraded told no. Call front seat no one answered. Hotel had musky smell. Very very dissatisfied. Will never go back.. just not very good experience, even kids didn’

Plussat: The only thing I enjoyed about this hotel was the bathroom decor

Miinukset: Where do I begin? Drapes were broken and we couldn’t close them, the fridge didn’t get cold there was no microwave in the room, the beds had deep dents in the middle and no housekeeping staff when needed

Plussat: After getting to our room I realized it was in the wrong section. After talking to the front desk they gladly moved us to Bourbon Tower which is MUCH closer to the Boardwalk. The bellhop were very helpful!

Miinukset: Dogs peeing everywhere inside. (Now I understand the no pet policy) Less than clean room. Had to get our own towels after the first day. Trash never changed. WORN OUT BEDS! We'd seen that rooms have microwaves, but they didn't. The NOISE LEVEL!!! From families at all hours. Does slamming

Plussat: Location

Miinukset: Poor service ( could not get front desk personnel and had to go down front desk to get towels) filthy place with poor maintenance( pool was literally dark with trash and my kid didn’t want jump in due to that) and old electronics

Plussat: Nothing ‼️

Miinukset: Nothing at all the AC in the room was broken we were sweating . The phone didn’t work to call the front desk and we drove in from out of town we were so tired and all of our food went bad in the refrigerator because it was broken .i would never sta

Plussat: The room view was beautiful and the room we stayed in.

Miinukset: We didn't like the fact that we had to wait in line for two hours to check in our check in time was at 4:00 PM we didn't get out of line until about 6:30 my husband is a senior...There was so many seniors in that line and it seem like there was know staff on that day people had dogs that were fighting with other dogs the check in experience was horrible and I complained about it. Parking was $15.00 a day when I was told it was free I have never stayed in a hotel where you had to pay for parking. Our comforter on the bed was stained an of course with coved-19 nobody wants to see that. Nice hotel but they need a new professional caring staff.

Plussat: Location was on the great

Miinukset: Almost all restrooms were closed. Pool is small for the amount of plp and drity looking. The floor that i stayed on had a leak, so the rug smelled. I felt like i was in a very cheap hotel.

Plussat: Location it's near the Boardwalk Frozen Drinks good eats and Plenty of Sunshine

Miinukset: The Noise and stuffiness the rug is trapping odors in the rooms. The couch had so many stains I didn't go anywhere near it

Plussat: The fact it was one the boardwalk and steps from the beach.

Miinukset: It’s old and disgustingly dirty

Miinukset: Tub wouldn’t drain. No info in rooms with tv channels or WiFi password. No coffee cups. But we got a great price on our room so we were happy with our stay.

Plussat: The view was beautiful

Miinukset: Mold in bathroom, A/c was warm & no microwave

Miinukset:  

Plussat: It has potential to be a really nice stay very nice staff

Miinukset: My room was very dirty

Plussat: Room Was Clean

Miinukset: Some Staff Was Rude

Plussat: I Love How the Bed was so Comfortable.. I really enjoyed My Stay, Jacuzzi was Beautiful and Comfortable..

Miinukset: No Microwave..

Plussat: The location

Miinukset: Had to wait two hours for room

Plussat: The hotel was nice just smelled like smoke.

Miinukset: The hotel smelled like smoke. The staff didn't have on any masks.

Plussat: Looked elegant

Miinukset: Staff wasn't professional or friendly

Plussat: The hotel was located close to boardwalk, beach, and shopping area.

Miinukset: The directions I was given to check in were inaccurate. The facility stairway was dirty. The room itself looked clean but still wiped it down for obvious reasons. (Coronavirus). Went to rooftop, Vue. We were able to sit down and eat. We waited for a hour for a chicken sandwich. Never was told it was coming from another kitchen. Need communication needs to be better. The staff was friendly thou so we had patience

Plussat: The wifi and bathroom

Miinukset: The pool was smaller than expected

Plussat: Nothing good

Miinukset: All room smell weed and smoke they should be separated smoking rooms and nonsmoking , the garage smell urine , rooms are dirty Very bad experience

Plussat: I loved the indoor pool the staff were very friendly and helpful

Miinukset: They don’t serve breakfast especially for the price you pay to stay there the air conditioning unit in my room was broken and I froze

Plussat: Staff and location were amazing!!

Miinukset: Not one thing

Plussat: Close to the boardwalk. Excellent price of $--- a night because of being in stage 2 of pandemic. Very relaxing.

Miinukset: Beds were extremely firm. Ocean room view was a view of an empty lot unless you look to the far roght. But for the price i can't complain.

Plussat: Location

Miinukset: It felt old and the room didn't feel clean

Plussat: I had an issue and security took care of it effectively and professionally.

Miinukset: I reserved the rendezvous tower, had an unexpected issue. Because I needed to change rooms for my safety, I was given a room in the ocean tower and no view. I reserved and paid for 2 nights, I only stayed 1 and left.

Plussat: The staff at the front desk treated me with complete disrespect.. ruined my stay.. I will never stay there again because of the way they treated me..

Miinukset: I have bad knees.. feet and ankles.. I explained this yet I was forced to walk several blocks back and forth because they refused to accept cash for the refundable deposit

Plussat: Location

Miinukset: They did not include free parking

Plussat: Got a late checkout. Always nice to get that

Miinukset: Just at check-in the person seemed very rude or upset.

Plussat: The location is ok. Just like other hotels,nearby boardwalk. Other than that, nothing good.

Miinukset: Got the 2nd floor treatment. You can see nothing but concrete. The bed sheet color is greyish. The room is non smoking, but somehow, it smells.

Plussat: The Bathroom was really nice.

Miinukset: The beds was hard as a brick super uncomfortable.

Miinukset: we asked for view but thee hotel didnt they didnt have any show at nights

Plussat: Location to boardwalk and other hotels. Clean comfortable room.

Miinukset: The pool was closed and I called on Sunday to ask for the pool hours no one said the pool would be closed on. There was only one working elevator to get to the self park garage. We had to wait over 15 minutes to get on and had to walk around to get backin

Plussat: The casino.

Miinukset: Needs more restaurants

Miinukset: My credit card was charge twice. The front desk agent was very Rude. I try to resolved. Yet no response was given. Do not stay there I stay from March 09-13 I was charge twice. The night auditors charged me for a room that already paid for.

Plussat: I like the parking was only $5 for the length of stay.

Miinukset: They did not offer early or late check ins

Miinukset: I loved everything especially the pool

Plussat: Staff was friendly and helpful. I asked for a room about noon and they got me into one right away.

Miinukset: The room needed a refresh. The grout on tile in bathroom was bad. I lifted the toilet seat and immediately was greeted with a pubic hair. The little bit of comforter belt (fashion only, bot an actual comforter), and decorative pillows were dirty and stained. I suspect they are not often washed. The bedside lamps were sagging, their mounts were poor.

Plussat: Nice room.

Miinukset: Hot tubs could have been hotter.

Miinukset: Staff was rude. Never again!

Plussat: The Modern look of the rooms.

Miinukset: House keeping could have done a better job of dusting and removing left over hairs in the bathroom by pass guests.

Plussat: The Hotel was very clean and spacious

Miinukset: Did not like the casino security staff they was very disrespectful and I felt a lil racism, it was my fist time visiting Atlantic city and I would never stay there again

Plussat: The Deck The room view Gym/Spa H2O Pool/Bar

Miinukset: Could hear next room TV Pay for exercise room? (I understand paying for spa) Room could use some type of pull out table for eating Entire stay everyone was very polite except the valet lady running the parking.

Plussat: The Jitney service is the only reliable thing left in Atlantic City.

Miinukset: Golden Nugget still advertises having a heated outdoor swimming pool & hot tubs that are open year-round when in fact it has been closed down for the season. I ran into many groups of people that also booked rooms at the Golden Nugget expecting to use the advertised facilities only to be told after arrival that the pool deck has been shutdown. Shame on Golden Nugget for false advertising and misleading paying customers! Avoid this shady "resort" casino and stay elsewhere.

Plussat: At a conference-dinner was excellent.

Miinukset: Heating unit in room was very noisy when coming on-kept waking us up.

Plussat: Everything

Miinukset: Everything

Plussat: Easy check in.

Miinukset: Hotel was dirty! Our room smelled like someone smoked pot in it. The heater was very noisy made a loud clunk when it went on and off. It was worth maybe $100.00 a night not what they charge!! On the bright side it was the only hotel I read about that didnt have bed bugs, I looked it didnt. We wont be back

Miinukset: The hotel cancelled my reservation before I got there even though they assured me it would be there. And then wouldn't give my money back.

Plussat: Good accomodation, nice hotel,

Miinukset: -Rooms far from reception, long line for checking, far from Las Vegas Strip.

Plussat: the pool, the casino and the buffet

Plussat: Excellent staff, cleaning, everything. Best choice!

Plussat: The quietness and layout of the room.

Miinukset: The bathroom floor in our room was sticky -- not clean. The Buffet food was marginal for the price.

Plussat: I like the location.

Miinukset: The bed wasn't the greatest

Plussat: Hyvä hotelli keskellä Las Vegasin tapahtumia. Uima-allas ja yhdistetty kala-akvaario oli mukava kokemus, etenkin kun lämpöä oli yli 100 F. Huone hiljainen.

Plussat: Good standard with all amenities at reasonable price

Miinukset: Distance from the strip in Vegas and consequent time reaching it

Plussat: Henkilökunta oli erityisen avuliasta ja ystävällistä.

Plussat: Nice job remodeling

Miinukset:

Plussat: all you can wont in a hotel room of this class

Miinukset:

Plussat: Pool

Miinukset:

Plussat: price, features, nobody annoying.

Miinukset:

Plussat: The space, the beds.

Miinukset: The checkin was to slow and so many ppl waiting was MaryKay convention event.

Plussat: I didn’t like a thing ! I spent $500 on a crappy room, the hotel desk clerks had me run to Walgreens 3 times to load a card to pay for they hotel since they kept giving me the wrong price. On the app my total was $340 and a few cents when I arrive to the hotel they started hitting me with $500. The Sheraton is a HORRIBLE !!!!! RUDE, SCAMMING HOTEL. My room had stains on the bed before I even used it !

Miinukset: Everything was horrible about this place ! I should have gotten a better room with better service for my price

Plussat: The location was good, but too few staff to take care of guess.

Miinukset: Service was poor.

Plussat: Everything

Plussat: Very comfortable, very clean, friendly staff, very accommodating

Miinukset: The only thing I didn't like is how far it is from the boardwalk.

Plussat: It was a great stay would pick it again....only problem was the shower handle care off ...

Miinukset: Bathroom

Plussat: It was dirty. If you would like pictures I can email pictures. Their was dried blood on some of the towels and the sheets had these black stains.

Miinukset: It was dirty. If you would like pictures I can email pictures. Their was dried blood on some of the towels and the sheets had these black stains.

Plussat: Everything

Miinukset: Nothing

Miinukset: No everything is great

Miinukset: The only problem with this experience was the cost of the parking.

Miinukset: I had to wait a few hours to get checked into hotel. I had bed bugs bite me up

Plussat: We had a blast, everyone was so nice and helpful so we stayed extra night. Bed was comfortable omg excellent, I'll recommend sharton Hotel to everyone, Only thing we miss from hotel was pool, lounge and club but that's do to cov-19. So thank u!

Miinukset: Love it.

Plussat: Very friendly staff and location.

Plussat: Nice, swimming pool small but nice to have. The hotel is of good quality and was value for money.

Plussat: The area was very beautiful and the hotel accomodations were first class. However..I Had an issue with several of the employees....first and foremost...no one at the front desk on Wed July 7th knew the directions of how to get to the hotel...because they weren't "locals"...then, as I tried to get someone who could give me directions, I was cut of twice by the staff trying to transfer me...and at one point transferred to a fax machine....The fourth time I called back a very nice employee named Amanda helped to guide me to the hotel. Upon arrival, I grabbed dinner at the Tun---which was fabulous and returned to the parking garage to retrieve my bags...one of the convention center employees...by the name of Mike...a middle aged man..

Miinukset: Contd....(what I didn't like) asked me about 15 personal questions ...while I was trying to locate my car in the self park area....he actually was very creepy and refused to escort me to my car...I Ended up getting lost, after following his directions and was stranded on the outside of the parking garage...walked 3 quarters of the way around the facility...and called the Sheraton customer svc...only to be told that she "couldn't help me"---to call reservations...or the front desk by dialing *10....which did not work....i ended up flagging a police officer down and was given a ride into the parking garage to try and locate my car...then to the front desk...where a very kind individual by the name of John helped me tremendously...the bell man

Plussat: sheraton in Ac was amazing...the best part was its two mins from the board walk..the rooms was great as well.

Miinukset: however the sheets are mad rough..it feels like hard towel...as if you were to dry your hands on it.

Plussat: It was close to boardwalk and all the attractions.

Miinukset:

Plussat: Staff was great, dogs are welcome in rooms on 4th floor only. The room was very nice-great bed too, however no kings were available per my resv. The town shuttle to all casinos, boardwalk etc is right across the street. We will go back

Miinukset:

Plussat: The bed was really excellent.

Miinukset: My room was not nice as I expected, The forniture looked pretty old.

Plussat: the room was great it was close to shopping everyone was so nice

Miinukset: no

Plussat: The bed was very comfortable. It was hard to get up in the morning.

Miinukset:

Plussat: I understand safety. The entrance said that you needed a key card to enter through one door. I proceeded to try others doors but could not enter while staff is at the counter and clearly see me!! I waited until someone exited and then entered to checkin.

Miinukset: No apologies or anything. Then tv didn’t work in room- had to change room. Poor cut service

Plussat: Staff was nice and included free breakfast for us.

Miinukset: Parking was $15/day. Which is annoying for off-season "summer" hotel.

Plussat: Hotel staff was excellent

Miinukset: Lack of security. Parking lot was open and free during coronavirus. Anyone and everyone walked onto lot and parked there. Said was a mom smoking location yet several floors reaked of marijuana. Neighborhood is not desirable.

Plussat: I liked that the room attendants gave me towels when I asked for them and we liked that parking was free.

Miinukset: We stayed at this hotel three years ago and we loved it then but now everything has changed. The hotel was not clean like it used to be especially being in post quarantine due to COVID-19. The elevator was dirty inside and out. The parking lot was dirty. The first room that we were given on the third floor was hot and there were crumbs on the table where the TV was sitting. The second room we were given was on the tenth floor. The half circle sofa had horrible looking stains on it. We had to put towels down to sit down. The bathroom floor and shower floor did not look clean at all. We showered with a towel on the floor. We were very disappointed in how far this hotel has fallen and we will never stay there again. No sir!

Plussat: The location near the beach was a major advantage, the room  and staff were great except for one of the staff who claimed to  be the front desk manageree. he was extremely disrespectful and I was shocked at his lack of customer appreciation.

Miinukset: I was charged $9.95 for the internet, I never used the internet . W I called the front desk to let them know, the front desk  manager  was extremely rude and unprofessional, he actually hung up the phone on me, unbelievable.

Plussat: Quiet floor, helpful staff

Miinukset: Very littered parking lot. I know it's hard to maintain but over the 3 days we stayed it just got worse and worse. Our bath tub was missing the corner piece to set your soaps on as well. Other than that and the very delayed elevators it was a good stay

Plussat: Staff was great

Miinukset: 11th floor smelt like pot.

Plussat: Staff was nice and courteous

Miinukset: Did not have enough TV Channels

Plussat: Thé disponibilty of everybody from th réception to thé bistro.

Plussat: Spacious rooms

Miinukset: The toilet was constantly running all night we had to close the bathroom door in order to not hear it. There was also hand prints the headboard.

Plussat: The hotel was nice, nothing to complain about.

Miinukset: The area around the hotel is kind of ghetto. Trash all over the alley you drive in to enter the parking lot. People begging for money. Didn’t feel safe walking to the 7-11 even in the daylight.

Plussat: The staff from the Valet to Housekeeping

Miinukset: No

Plussat: The only thing positive about the room was the bed. The bed was clean and comfortable.

Miinukset: The room was gross. There were knuckle punch mark in the wall as soon as I walked in. the paint job was sloppy. The furniture out dated and marked up. bathroom counter top falling apart. Hair in the tub. Floor molding missing. lighting in the room was dark. No full length mirror. Only mirror was in the tiny bathroom. Chips of wood missing at bottom of bathroom door. Cheap hollow bathroom door. No fan in bathroom. The walls are paper thin. You can hear your neighbors clearly. Drinking water cups were plastic and not new. They had been used.

Plussat: Location

Miinukset: Old and dirty

Plussat: Nothing

Miinukset: everything

Plussat: The bedding was phenomenal!!!! Price great and location right next door to tropicana and 3 seconds off the boardwalk. Walking distance to 7/11 and dunkin donuts which was great to have at 5 am hunger strike.

Miinukset: Lights off by elevator.

Miinukset: Old bathrooms. Dirty hallways.

Plussat: The hotel room was clean, and neat. For the price you can't beat it. The diner on the first floor was really great for breakfast the next day.

Miinukset: The hallway smelled awful when we first arrived which gave us a bad impression but the rest of the stay was fine!

Plussat: It was near the water.

Miinukset: Check in was horrible and took forever. It was overcrowded and not enough people at desk to accommodate everyone. The room was very old and dirty, as well as the bathroom. The Annex side of the hotel is an old hotel that does not fit with the Chelsea. I have stated at the Chelsea several times bit never the Annex. The should be 2 separate hotels. ..

Plussat: Location, clean, hip,

Miinukset: Hot water was tough to adjust in shower

Plussat: Absolutely nothing!! Room was disgusting...outdated! Nice hot tubs but had to pay for them. Ridiculous!!

Miinukset: Everything...bathroom was gross. Laminate peeling from countertop. Drawers to dresser wouldn't close. DIRTY! ! FLOOR WAS GROSS! VIEW SUCKED! Couldn't check in computers down. .. 2 hours later we went back got this terrible room...demanded a refund and left. 1st day of vacation ruined!

Plussat: I was holding my breath as I had read so many reviews of it being dilapidated and smelly. I moved from the Days Inn next door which was exactly that. My room at the Annex ended up being perfect, just like the pics online. It was super clean and comfortable. Great that they shared the 2 pools with the Chelsea. I loved it.

Miinukset: Well my door didn't exactly fit on the hinges. You had to slam it hard for it to lock and even the it wasn't fully on. Guess you can't have it all. ..Also whats up with the fitness center being $15?

Plussat: I like nothing in this hotel dirty room and bed sheets, blankets had blood on it

Miinukset: I checked out that hotel right after 30min check in because don't like the room and has blood on the blanket,and when I talked to the front desk person she said they didn't have any other room available and they charged me 1 night stay even I checked out after 30min

Plussat: The bed was very comfortable and I liked the fact that the hotel was right next to the Tropicana.

Miinukset: I didn't like the fact that the security deposit was so high and was held on the credit card.

Plussat: The location was awesome...away from all the noise. It was very nice inside as well.

Miinukset: Everything was great!

Plussat: The lobby was very trendy.

Miinukset: The elevators, hallway and room were in need of major upgrades and renovations.

Plussat: .

Miinukset: My credit card had unwanted charges over the internet (to LLC's in VA, MI, and NJ) 1-3 days after I stayed at the Chelsea and can blame either the man and check in for selling credit card numbers or that their computer system has been hacked into because I had not used this credit card in over 30 days prior to using it to book the room

Plussat: I wasn't bothered by anybody

Miinukset: No Heat. When I inquired they said they don't turn on the heat until the end of october.

Plussat: Very comfortable bed, nice room.

Miinukset: This hotel has horrible customer service. Not only did they cause me 100s of dollars in overdraft fees when they randomly took out the money for the hotel without notice or a clear stated policy of pre-authorizing credit cards on their website, they charged me $10 for a water from the mini fridge I did not drink. When I called about the charge I could not get a straight answer from anyone. I am trying to get my money back for this and it has been a nightmare. I have been transfered to so many different voicemails with no response. It is not worth the stay there.

Plussat: The design of the hotel lounge. Location close to the beach.

Miinukset: First room provided to us was impossible to sleep due to loud noise coming from air conditioning outside machines. After some discussion with hotel staff we moved to another room which was fine regarding to noise. The rooms were humid.

Plussat: The rooms were beautiful and very comfortable! My stay exceeded my expectations.

Miinukset:

Plussat: Location. Great beds.

Miinukset: First room we checked in had not been cleaned properly. Complained to front desk and we were moved to another room.

Plussat: Courteous staff, great location, high class, great rates, and great all around facility.

Miinukset:

Miinukset: The staff

Plussat: Breakfast good great location

Miinukset: Slow bathroom sink drain.... No broom in room to remove sand

Miinukset: I didn't like the fact that the garage was not apart of the hotel.

Plussat: The view of the ocean was spectacular! Kitchenette.

Miinukset: Very disappointed with the quality of the room. Furniture was dated, chipped, faded. The jets in the tub did not work. Tub was pilling. Hair in the tub.

Miinukset: The room could have been better, bathroom was old and run down. Bed was hard as a rock.

Plussat: The front desk staff was very helpful on giving options on several places in the area to go. Excellent view from the window looking out into ocean. Great weekend spent there, looking forward on being a guest again.

Plussat: not much, staff was rude, room was OK at best

Plussat: Basically it's a 1br apartment. My room had a great city view and a nice ocean view. GREAT value for the price point

Miinukset: The remotes stopped working. They came to fix it when called though.

Miinukset: The building is very old and needs updating. The furnishings in our room were cheap quality, chipped and scratched. The noise level on our floor was very loud and disruptive. The check in staff was great, very friendly but overall i wasn’t impressed. Everywhere we went there were multiple staff members lounging in hallways and guest common areas carrying on private conversations very loudly in front of guest. Also - parking here is a nightmare.

Plussat: It was close to broadwalk

Miinukset: The room and bed was out dated.

Plussat: The staff was excellent, the location was excellent, the view from our room was excellent. We didn't get to take advantage of many amenities however I would like to stay there again.. we were barely in our room (checked in late, out all night,left early).

Miinukset: It was a little older / outdated. There were several ceiling water stains throughout our room and the heating / cooling system / unit was odd...pulled part way out of the wall... it worked, but took a while to get up and running.

Plussat: Location on boardwalk. Accessible pool.

Miinukset: I was bitten on my arms hands legs and feet by bed bugs during my stay. The action taken by the management regarding this matter was poor. I will not book any further reservations with the facility.

Plussat: Really great overall atmosphere. Rooms & facilities were really clean overall. House keeping was really attentive to needs. Plenty of great dining options. Casino is massive. The Burlesque Show is a must watch.

Miinukset: Everything met our expectations.

Miinukset: My issue with this stay: I purchased $-- room shocked turned into $--- with taxes then to add on another $43 for a resort fee. I think all that should be displayed at purchase.

Plussat: Stylish, good energy, fub

Plussat: Excellent place service was great, rooms were very clean. We will comeback for sure.

Plussat: The experience

Miinukset: No

Plussat: The view. Location. Nice shower.

Miinukset: Rude inefficient front desk staff. Made me feel like a 3rd rate citizen for using bookings.com. Took 50 minutes to check me in because they claimed they didn’t have any communication from booking.com even though I had confirmation numbers and emails. The room was expensive. When I walked in there was a dirty towel on the furniture.

Plussat: Location was nice, but for the price in my opinion i regret staying there. Rooms at Harrahs are much nicer for the value. Booked with booking.com. Got stuck at front desk for just shy of 30 minutes because my reservation was not listed. Female employee at front desk could not have been nicer and helpful during the duration of it. 100% not her fault but she did a great job checking us in and killing time!

Plussat: Pool

Miinukset: Service was poor room was dirty no one answers phones couldn’t order room service both days !

Plussat: The refrigerator didn’t work. The chair had a big white stain on it, there was hair in the bed. The room was not messy but felt dirty.

Miinukset: I wish there would have been complimentary water bottles in the room since your paying $500 for a dirty room with noisy guest next door.

Plussat: The staff were great they were there for the customers.

Miinukset: The room was not cleaned well, there were snack bags near the night stand from previous guests, also the ice bucket still had a bag in there with water from previous use with ice. The shower door did not block water from going all over the bathroom!!!

Plussat: I got to swim in all the pools

Miinukset: Tobacco smoke in the air even walking around the casino. Wish I had never left the Water Club.

Plussat: Stylish, high quality rooms, easy access to Borgata casino and restaurants, great views from rooms

Plussat: I liked that our housekeeper came every single day.

Miinukset: we waiting for about 30 mins after driving 5 hours for someone to come inside the front desk to check us in. No breakfast. The windows were terrible. The heater was falling off the wall.

Plussat: The bed was comfortable. But the bed on the left side when you went to sit on it, it would almost flip over.it was broken. My daughter and I could only use the one full size bed on the right.

Miinukset: I was traveling from Massachusetts with my daughter. The area was central but seemed unsafe. The non smoking room smelled of smoke. There were also cigarette holes in the bedspread. The sink and shower had slow drains and filled up up with water whenever we used them. The windows were very dirty. It was run down. The fan in the bathroom made a very loud noise when turned on.

Plussat: I had my husband and children with me the room smelled like smoke I called the front desk and they didn’t care at all . I washed clothes and the dryer was broken so I had to hang my clothes outside to dry . The bed was very uncomfortable and broken . When I did inform the front desk they didn’t care about anything I told them they were more worried about payment .

Miinukset: Nothing

Plussat: Unfortunately nothing about this hotel is to like .

Miinukset: The check in process was not pleasant, the guy who checked us in had us wait a couple of minutes while he finished his personal call . While on the phone he asked for our information . Not a big deal but not a good first impression. Secondly, the hotel did not notify us that their would be homeless people staying there . From my understanding NJ has people staying in hotels due to COVID Nothing wrong that however, during the night is a major major safety concern. Homeless walking around looking for cigarette buds, loud music playing, people shouting and screaming, people barbecuing . It felt like a hangout spot more than a hotel. I wish I could make this up one guy was walking around with his hands in his pants touching his private parts . Very disturbing especially with a 6 year old with me . During the night was the worse kids were running around slamming doors until 2 am. When I inquired about checking out they told me I would have to pay the entire 2 nights or wait until the morning where the general manager would contact us and that never happened . Walking into the first floor is like walking into a war zone, peeling paint, dirty carpet, and a vending machine with a lock on it . The room was alright, the bathroom toilet was running all night, and the AC had a timer on it . During the nights the AC would not go on full blast but during the morning the morning was cool . The nights at this hotel is very very uncomfortable. I question how well they clean the rooms based on their presentation from entering the hotel to their dirty carpets . Please do not go to this hotel unless you are okay with not feeling safe at night, okay with the loud music at night, and homeless men walking around with their hands in their pants . Never again will I come to AC because of this horrific hotel !!!!!!!!!

Plussat: Staff

Miinukset: Dirty, a/c broke, door jam broke, burn marks on furniture in non-smoking room, room smelled like chlorine. Breakfast room was too crowded with very long lines to enter, coffee and hot water were empty. This place was a dump.

Plussat: It was close to the beach.

Miinukset: The whole place is filled with pimps, crack heads, and prostitutes. The room was dirty and the deadbolt was broken, there was crayon or marker on the doors and walls. The whole place smelled like drugs and cigarettes. Its supposed to be a no smoke hotel but the smell of the drugs and cigs started coming into the bathroom from the other rooms. There was people that didnt even stay there walking throughout the hallways. Ill never stay here again.

Plussat: There were no breakfast of any kind only juice, tea and coffee. Not good!

Miinukset: No breakfast as promoted and they change my room at the last minute, I paid for 5 people and only had room for 4 people. I told them I had a Service Dog and they change me to a smaller pet friendly room.

Plussat: Overall a reasonably priced placed to stay. Bed was comfortable which is important to me.

Plussat: How close the the borax walk n beach

Plussat: About 15-20 minutes from Long Port Dog Beach. That’s all.

Miinukset: The room needs an overall remodel. Paint chipping from walls and doors. Comforter was covered in cigarette burns. One bed didn’t even have a blanket on it - it had a thin sheet of foam on it. Overall poor quality. I have spent less on a lot better of rooms previously.

Miinukset: Never received housekeeping. I had to ask for clean towels after being there 2 days and was asked did I receive housekeeping. I told them no and they told me the staff had left and I would have to wait until tomorrow. No ashtrays, no breakfast supplied.

Plussat: Nothing at all

Miinukset: It was drug activity directly in the next room ... females were knocking on my door through attempting to solicited inappropriate acts as my kids stayed with me ... I woke up to police raiding a room ... the stay was terrible

Plussat: The location is really comfortable to reach Atlantic City by the car. The food is far better that you can expect from the continental breakfast.

Miinukset: The walls seem to be too thin and basically you can hear somebody breathing in the other room

Plussat: Casino Shuttle

Miinukset: Only 1 round trip shuttle per day.

Plussat: The hotel was in a good location,very close to the Casinos.

Miinukset: There was no ice in the hotel and the rooms were a little cramped.

Plussat: The staff was very friendly and accommodating.

Plussat: I like the fact that if we chose to go to Atlantic City transportation would be provided as a free shuttle. The breakfast which came with the room was very good and offered for a decent length of time.

Miinukset: The beds in the room were incapable of giving anyone a good night's sleep and desperately need to be replaced! We were suppose to have a king size bed room and they didn't give us one. Instead they gave us a room with two double beds which we are too large for. A refund should be offered by Ramada West Atlantic City.

Plussat: Nothing - it was horrible!!!

Miinukset: There was loud music, screaming, etc. until late hours - we did not feel safe at all... My car alarm was set off several times. We were afraid to open our room door. The police were called!! The room smelled horribly of mold and mildew and we only stayed one night and checked out early... The only reason we didn't check out that original night was because we were afraid to open the door!!

Plussat: the best thing was the pool

Miinukset: the main thing that i did not like was how the bath tub had a few stains, the towels were rough, (needs downty) they charged my credit card 4times and i only stayed one night. took them all day to put my money back onto my card. Very upsetting.

Plussat: Nothing , The place smell and it was dirty.

Miinukset: The towels was like using brillo pad that's how hard there were.

Plussat: Room was o.k. close to Atlantic City and parking free; fridge in the room

Miinukset: Breakfast buffet only plastic dishes and cups, not organized for so a lot of guests, no place to sit down

Plussat: I loved the view and how close it was to the board walk and the casinos.

Miinukset: There were some kind of tiny bugs on the bed sheets. I had packed my own sheets so everything else after that was great.

Plussat: Good appartement and it was clean. There is everything you need. The balcony was very nice.

Miinukset: It’s a timeshare place, so they want you to go to a presentation and then they give you afterwards some restaurant vouchers. They told us, it’s just one hour and a half maximum...it is not. The woman who showed us the presentation was a typical aggressive sales manager. She tells you that a timeshare is the best investment ever... If you just want to spend a couple of days and relax, just say no from the beginning. The time you lose is not worth the restaurant vouchers...

Plussat: Everything is within walking distance. The staff was so polite and made sure my stay was comfortable. The room was clean and the view was great!

Miinukset: Well, there was nothing I disliked.

Plussat: Every thing

Miinukset: No special discounts for repeat guest

Plussat: Everything was wonderful

Plussat: Clean friendly staff didnt even have to leave the building if I didnt have too.

Miinukset: No repeat guest discounts

Plussat: The large clean room.

Miinukset: We came in 2019 ram rebel which was lifted. We advised the valet that it would not fit into the 6'4 clearance of their garage. They continued to argue this. We requested they park it in their open lot across the street, which they refused.

Plussat: There was a lot to do there. Actually the pool had been closed for awhile for renovations and reopened that weekend, movie theater was great, enjoyed the game room, rooms were really nice with full kitchens even though the furniture was dated. The balcony was huge with an awesome view of the ocean as well as the city. The staff was exceptionally amazing and very accommodating. The location was epic which was very close to boardwalk and ocean. Resorts, Hard Rock, and OceanOne Casinos were within walking distance. Overall I highly recommend this place hands down!!!

Miinukset: The parking wasn’t really convenient. Valet staff was very nice but each time you needed your car you had to wait for them to get it. The morning of checkout it was very crowded waiting for your vehicle

Plussat: Loved the location

Miinukset: The staff complaining in front of guest. One of the workers was very much rude during a elevator ride. Besides that enjoyed my stay..

Miinukset: parking

Plussat: Location and room was nice for the price

Miinukset: Bathroom sink was stopped up...slow drain

Miinukset: Elevators horribly slow. Staff selling vacations for a restaurant voucher were annoying. Wristbands for the hotel when you have a reservation and room key was inconvenient. Shower tub backed up, would not drain.

Plussat: Very accommodating to your needs.

Miinukset: Elevators very slow. waited 30 mins for an elevator had to use the stairs from the 20th floor

Plussat: All of the condo commodities, very up to date.

Miinukset: None

Plussat: I liked the room and the recreation center.

Miinukset: Valet parking could have been better. I gave specific instruction on how to start my car's security system but I still wound up having to wait 20 minutes and eventually go up and pick up my own car. I should not have been charged for that.

Plussat: my bedroom suite was great

Plussat: Nice family clean hotel near many attractions.

Plussat: during my stay i love how my room looked, i love tha fitness and the swimming pool area, and last but not least i like how we were treated by your staff.

Plussat: Hotel is in good condition, suites are spacious. Local transportation works well between Skyline Tower and city center. Was a great value for money.

Miinukset: More than mile from city center. Not on the boardwallk. Check-in time 16pm and check-out 10am.

Plussat: Suite with a beautiful view and the room was amazing. My kids loved it. Definitely coming back again and again!

Miinukset: N/A

Plussat: The room was spacious. The ocean view was beautiful. Was quiet and peaceful

Miinukset: Tv was confusing and also saw some trash left in the room and when checking in it was a slow process and she wasn’t very informative.

Plussat: unfortunately I wasn't able to sample breakfast made from the hotel but I was able to cook in my room and that was a plus

Plussat: The room was amazing. My friends and I were staying for the weekend for a show and it was perfect for what we needed. Beds were comfy, room was spacious, and we loved having a balcony overseeing the city. The staff were friendly and accommodating. My friends and I all agreed if the opportunity were to arise, we'd definitely stay here again!!

Miinukset: Only complaint I guess is that it was in an unfinished area, which honestly isn't even in the hotels control. I'm sure once it's finished it's going to be a beautiful area!

Plussat: I didn’t like anything about my stay here.

Miinukset: The bathroom was dirty and when housekeeping was asked to clean it again they charged me more money. This place is so old and run down.

Plussat: Large room to share with 4 other people

Miinukset: No

Plussat: Everything else, the room was clean, the view is fantastic, soundproof room as well is excellent. Staff was informative and polite.

Miinukset: The Blue Water Grille being closed was an inconvenience because we had to leave every time to find food. I understand not having seating at the restaurant but room service would have been a nice substitution.

Plussat: Amenities inside the building, rooms are huge

Plussat: Less crowded hotel area is about a mile from traffic . Very impressed

Miinukset: Needs a smoking area

Plussat: The shuttle was amazing, they were so friendly and helpful. The view from the 9th was decent we had a structure blocking our view so we couldn't enjoy it much. The room was large had a stove and kitchen necessities. Overall our stay was decent but we would only stay again if the boardwalk was finished.

Miinukset: Far from the casinos. Boardwalk wasn't finished. They didn't clean the room, just left towels in garbage bag out the door. Had to walk down a sketchy neighbor to get to a beach. No access to beach from hotel. Dirty room, dirty shower, no lighting. Elevators were horrible we waited forever.

Plussat: View from the room

Miinukset: Noisy at night people were yelling in the hall several times

Plussat: Just the view

Miinukset: the elevator was horrible, the people that attended us were not very polite. We had to pay for parking, it had to be included. The wait time of the elevator was very long

Plussat: There was not 1 particular thing I like about Fantasea Resorts-Flagship, I enjoyed everything and am looking forward to staying there again!!!

Miinukset:

Plussat: Everything was GREAT!!!

Miinukset: THIN WALLS, could hear EVERYTHING.. even the people arguing LOL, but slept good!!

Plussat: Free parking

Miinukset: Shady area

Plussat: Great Beds

Miinukset: Price Game. Price quadrupled on weekend. Average food. We did not eat. It wasn't appealing.

Plussat: location

Miinukset: everything outside of the location and the front desk staff

Plussat: Location only

Miinukset: Very seedy area and people around. Not a hotel but a motel. Almost didn’t stay after seeing the place.

Plussat: No breakfast this time ,closed

Miinukset: The place ,it's in a good zone close to all we need thanks.

Plussat: The location is great.

Miinukset: Nope.Great staff

Plussat: That is was clean and close to beach

Miinukset: Need to be remodeled

Plussat: The manager was really rude and Said to me YOU NEED TO PAY 20$ if I park in the lot he will have my vehicle towed just because I did not want to park my car in there parking lot and Use the parking lot next-door only paying four dollars

Miinukset: Yes everything and everyone this is a crack motel not hotel

Plussat: The air conditioner had a smell and the filters were not clean the carpet was dirty and the bed where broke down! The area was in a very good location but the quality of the room was poor, especially for having to have changed the name and still have the old quality.

Miinukset: I think they need new air conditioner and filters. The bed are broke down end and maybe some new carpet

Plussat: If you like to walk it’s at the end so you can walk down to everything

Miinukset: Hotel wasn’t like the pictures online mad everything wasn’t really open but somethings are did go karts all day

Plussat: Was a nice value hotel. We only needed it to recharge from a night of partying. It was clean and there's parking on premise.

Miinukset: Faucet in the tub was leaking. The drip noise was a bit annoying, but thats it.