Atlantic City hotellia

Plussat: The fact that they accommodated all levels, all cultural s regardless of status

Miinukset: No smoking in the casino

Plussat: Really great overall atmosphere. Rooms & facilities were really clean overall. House keeping was really attentive to needs. Plenty of great dining options. Casino is massive. The Burlesque Show is a must watch.

Miinukset: Everything met our expectations.

Plussat: Comfortable bed, good price, nice outdoor pool area with plenty of towels and cold drinking water, and lots of parking.

Miinukset: Bathroom fixtures need updating. Fingerprints on windows and mirror. Loud music in outdoor pool area made it hard to relax.

Plussat: The views from some of the rooms, as well as the spa facilities are beautiful, as they face the Atlantic City casino strip and the ocean. The spa services were exquisite and the decor of the spa itself is beautiful. It is not a long walk from the casino entrance to the check-in counter, nor the hotel rooms, which we really appreciated. The rooms themselves were clean.

Miinukset: The front desk team at the Borgata check-in desk were not really the most helpful, as they had trouble with basic check-in - ie. checking in a spouse without the person whose name was on the main reservation being present. They also were apalled at a request for a room with a view if one was available, which was unsual. I would have understood if there wasn't one available, but they scoffed and didn't even tell us whether the assigned room had a view or not. It's not a big deal but the attitude given really impacted the customer experience. Also, the furniture in our rooms was chipped in several places which is quite the opposite of the modern, clean aesthetic of the rest of the hotel.

Plussat: Some of the staff were very friendly others were rude. I had a service dog with me and they were very rude dispite the fact that I let them know this ahead of time. Starbucks staff at the Starbucks in the property were amazing!

Miinukset: The room had stains on the carpet. The Furnature was scratted the lampshade was broken. The rooms were not nice for how much you pay to stay there. Outdoor pool was rarely open. I would not stay here again.

Plussat: Everything about this hotel is beautiful

Miinukset: Wouldn't change anything here

Plussat: Room was gracious.

Miinukset: More space unrelatedvto gambling

Plussat: Great location.

Miinukset: Room was dated and not well cleaned. Our floor seemed to be a hub for staff; you could hear staff only doors opening and closing frequently. The refrigerator was old and running loud and, at times, a high whistle sound - at night, we ended up having to unplug it. The outdoor pool was extremely over crowded. Lounge seats were difficult to get for those that didn't get there at pool opening and there were not enough sun umbrellas. However, the pool service staff were outstanding. The check out person was not warm and friendly and did not clearly convey payment information.

Plussat: Pool

Miinukset: Service was poor room was dirty no one answers phones couldn’t order room service both days !

Plussat: The shower was amazing! The bed was so comfortable and the pools and spas were just spectacular.

Miinukset: little pricy but I was there for a Rob Thomas Concert so I didn't care.

Plussat: The staff were great they were there for the customers.

Miinukset: The room was not cleaned well, there were snack bags near the night stand from previous guests, also the ice bucket still had a bag in there with water from previous use with ice. The shower door did not block water from going all over the bathroom!!!

Plussat: I got to swim in all the pools

Miinukset: Tobacco smoke in the air even walking around the casino. Wish I had never left the Water Club.

Plussat: The staff was nice there historical building was well kept quiet neat clean and I might add kinda luxury the way they got it set up

Miinukset: Only thing this property needs to expand to 5 stars is a swimming pool and Decks for overseeing view “serious this would b 1# one because it has everything else if I had the money I would invest to this property and I’ve been to a lot of hotels motels in Atlantic City and this the one I would give my money to if I had some Name Chelsea”s Hollywood”s palace because is my name and is on everything i sign

Plussat: Location and the Inn was very charming but functional, much better than a chain hotel experience. The attached pub had great tacos and a decent menu.

Plussat: This eclectic Inn is a short walk from the beach and is chock full of Atlantic City character. Staff is friendly and highly accommodating. Breakfast was yummy - we would definitely stay here again.

Plussat: It was RELAXING

Miinukset: The step

Plussat: Very Quaint Victorian B&B in a very convenient location. The Inn has a lot of character in its design; old staircases,ornate Victorian woodwork,furnishings etc. We prefer this type of more intimate accommodation over chain hotels. Rooms are on the small size but certainly adequate for our needs. The breakfast was entirely homemade in the dining room while we were eating..and they kept replenishing with lots of variety. Location is a block from Tropicana hotel/casino where there's tons of eating options as well as music,gambling&shopping.Beach is 1&1/2 blocks away. Overall value for our money was excellent..and included free parking. Would definitely stay again!!

Miinukset: Nothing

Plussat: Bed was comfy

Miinukset: Age of the property

Plussat: The charm of this old inn was very tasteful and homey. The whole house was spotless and very well maintained. The breakfast was very good. The location was out of the hustle and bustle but yet right there around everything. Walking to different places wasn’t only convenient but pleasant. We ate at Carmine’s and it was fabulous, just if you go take three friends to eat your meal. I’m totally serious. It’s crazy portions that are meant to share. Super yummy!! Parking was free and very convenient as well. I would definitely stay there again.

Miinukset: The pub underneath the Inn would dump its glass bottles in the trash a few times a night. It wasn’t intolerable but was very loud and startling at times. A.C. was off when we got there and it took awhile for the room to cool down. ( not a huge deal)

Plussat: The atmosphere is lovely. Much preferred to the large hotels across the street

Miinukset: The only slight detractor was that we could hear guests in the room Above is very early in the morning.

Plussat: The coziness and closeness to the Trop and the Boardwalk couldn't of bee any better!!!

Miinukset: The shower was tight but thàts just looking for a reason, the old world feel and charm was perfect for what I needed. I was only in town for a few days days so the room was for a shower and to sleep in.

Plussat: Landmark hotel /B&B in Atlantic City. Large and comfortable rooms. Hotel makes you feel like you were pumped back in time to the turn of the Century. 1 block from the beach and boardwalk. Good Breakfast. Flamingo hotel across the street with best AC nitelife and restaurants. Good, free parking.

Miinukset: Chelsea pub under the hotel is a 24/7 drink spot that is pretty low end.

Plussat: Bed was comfortable.

Miinukset: Dirty furniture, noisy hallways and no upgrades available for my special occasion.

Plussat: We had stayed in property several years ago and while amenities were great (and are now), we were bothered by the inherent smokiness in lobby area/checkin due to the smoking permitted in casino. That stuck with us and coupled with the location (far from other venues on boardwalk we typically visit) and high cost for single night stays (we live in Central Jersey so typically come to AC for impromptu overnight getaways), we stayed away for several years and instead stayed elsewhere (Trop/Chelsea). This time, we arrived early on day one, stayed late on day two and took advantage of your SPA. THIS alone will bring us back -- fantastic environment, staff, service, etc.

Miinukset: Smoking in/around casinos is a health hazard and caused us to move our table/location in the casino several times -- for smokers, I imagine allowing is important however for the growing number of healthy people/non-smokers, it is a major deterrent.

Plussat: Arteisia @ front desk was a true hospitality professional! Happy to be there & loving what she does ! Also loved our room- super insulated- never heard any hallway or floor traffic, doors closing etc

Miinukset: Casino floor staff slow to respond to machine malfunction, couldn't care less! Bar staff @ Gypsy overcharged me with no apology - really? Casino concourse level clean but underwhelming.

Plussat: It was clean

Miinukset: No boardwalk when you’re in a hotel only limited stuff to walk around and look at. Had to ask where the elevators are for the room staff was not friendly. Would not recommend. Staff just pointed in around the corner. Very disappointed. No hospitality not friendly at all.

Miinukset: Since it was my first time ever going to bograta, I kind of expected to be wild and I wasn’t. When we arrive at the room. The room looks clean but the bathroom shower door was dirty still see the residue from whoever else took a shower then fire the bed even though it was made was not comfortable the view is nice that’s all I can really say about my experience but never book there again

Plussat: Check out time as stay and everything was horrible

Miinukset: EVERYTHING

Plussat: Everything about it

Miinukset: I didn’t like that the lights went out for some time!!

Plussat: Great staff

Miinukset: Every thing was cool

Plussat: Beautiful hotel.

Miinukset: No one came to remove our table. We ordered food and put it outside our door and it was still there the next day.

Plussat: The availability of most everything was right in the resort

Miinukset: It is a but pricey for what you get, not much entertainment during week.

Plussat: Looked nice

Miinukset: Long wait to check in and out

Plussat: Room was clean and bathrooms were big

Miinukset: Location is far from boardwalk

Plussat: It was on the beach

Miinukset: Overpriced, they insisted on you signing up for timeshare presentation. Staff eh

Plussat: Loved the size of the rooms

Miinukset: The fire alarm going off at 8am waking us up, also no option for room service to take out trash and bring in fresh towels.

Plussat: The rooms were perfect for what we needed and a good location for where we wanted to be

Miinukset: The staff was extremely disorganized and did not seem willing to help us as guest or each other. Also they call early in the morning about wrist bands that we already received the night before. The caller was the same person who handed us the wrist bands

Plussat: It was very clean and the location was perfect

Miinukset: Nothing at all

Plussat: I love the hotel it was very good service, the room was clean , very comfortable and relaxing all the stores with nearby you can walk to them the restaurant casino everything was walking distance I have no complaints I will be returning soon ❤️

Plussat: Everything.... absolutely amazing It was worth every penny

Miinukset: Everything was outstanding

Plussat: I loved the room overall. Although we only got to enjoy the jacuzzi tub one time throughout our 3 night stay because the water was cold. The tub was one of the main reasons we chose this property. Also for the balcony which stayed flooded with water from the air conditioner. Which is extremely dangerous. I also was promised that there would be a happy birthday message on the prompter for my Husband, which was never displayed. Also was given false information about a time share meeting which made my husband & I miss an hour & a half out of our vacation.

Plussat: The hotel was nice

Miinukset: When I first got there and left the front desk I was told to go around to a second desk where the a lady asked me what I was here for and I told her I was celebrating my birthday, she was giving me a lot of information and doing a lot of fast talking and told me because it was my birthday I was selected to tour the place the next day which lead to a whole lot of embarrassment..To make a long story short I absolutely did not make enough money to tour the Facility so I was told when I make more money then come back and take the tour. Mind you my income is being Discussed in a room full of people and then me and my sister was Escorted out! Needless to say the was HIGHLY EMBARRASSING! I had to spend the rest of my weekend having to see the people watching us get Escorted OUT. Just to say you never know who a person is Affiliated with my father alone makes twice the amount of income that they were saying I had to have. So with that being said when I told him about my stay and management you may have lost A potential buyer! YOU CANT JUDGE A BOOK BY THE COVER! I feel the situation could have been handled a lot different instead of the focus being ( How did they even get in here!) Out of the mouths of Management I feel a fast talker should not be at the front desk it can avoid a lot of unnecessary issues! Would I spend my money to come and stay again, I don’t know!

Plussat: Perfect location. Everything we need inside apartment. Large beds.

Miinukset: Very dirty carpet.

Plussat: The comfortability.

Miinukset: The valet guys didn’t like the tip I gave them. I didn’t have any change and gave them whatever was in my wallet and they looked at it disgust. That was very unprofessional. If I had more they would have gotten more.

Plussat: Location was PERFECT!! Right down the street from the boardwalk which was nice. Room was comfy and spacious and clean. Staff was also very friendly, from the valet attendants to front desk to club wyndham agents/sales.

Miinukset: do not walk alone at night on the streets, very sketchy. Also on the first night we were there, the fire alarm went off and we had to evacuate the hotel. we were on the 12th floor and although it wasn't serious, it was still a huge inconvenience. Sadly, the hotel did not discount the rate and all they did was apologize.

Plussat: Location.

Miinukset: Room was worn out ie carpet, toilet, shower, closet doors.

Plussat: The hotel is clean, the staff friendly and the room nice.

Miinukset: The nightlife doesn’t exist. Not suitable for people less then 40. And too cold inside

Plussat: The people were so friendly and the bed was awesome

Miinukset: Check in machine it never emailed me our email was ready and we paid extra for it and had to go to the desk at reg check in tome

Plussat: i'm not crazy but the hotel smelled soooo great! and I travel to ac 4 times a year.

Miinukset: The Facilities were not described properly at the time of booking (Breakfast was Included)

Plussat: Shower was huge and bed was very comfortable.

Miinukset: Room was not clean and was very noisy.

Plussat: Boardwalk

Miinukset: The chairs were broken from the bottom so you just sink in

Plussat: The staff very nice and helfull

Miinukset: Well when we got there our room wasn't available. The room they put us in the first night was extremely dusty. Almost like the room hasnt been used in a while. The second night we were place in A different room witch i noticed right before going to bed that the room had roaches.

Plussat: The bed and pillows are really good

Miinukset: We were looking for entertainment besides the casino and couldn’t find anything, looks like everything closes early on Thursdays

Plussat: I travelled from New Zealand an extremely tiring multiple connecting flights to get here and I was very happy I was able to check in early. It was such a great experience here at this hotel. Extremely comfortable and staff was attentive when needed. I would definitely come back

Miinukset: The toilet seat wasn’t exactly clean when I got there. I did have to wipe the seat with my own wipes but I am sure this was a one off chance it happened as everything else was nicely cleaned

Plussat: we did have a lovely breakfast although I did think it was overpriced. Bed very comfortable

Miinukset: Nothing

Plussat: I received discount vouchers for the breakfasts but I paid way more than I expected. Also the price of the breakfast for the first morning was different to the next yet we had the same buffet breakfast. I will not recommend the breakfast offering because it's not worth it.

Plussat: View, location in the boardwalk

Miinukset: Ceiling had molded tiles There was hair on the bathroom walls

Plussat: It was great

Plussat: I loved the location and convenience to access the Steel Pier and the arcade for my grandkids. The staff were excellent and there were many food options available onsite ... if I can get COMP rooms I will definitely be returning

Miinukset: I didn’t like going to the 1st floor to access the hotel from the parking garage

Plussat: The room was outstanding and so was the location.

Miinukset: Check in was at 4:00pm. We arrived at 3:30pm and were told we'd get a call. We didn't get that call until almost 6:00pm. The pool closes at 6:00pm! Self park attendant was incredibly rude. Several trips to prove I was staying in the hotel.

Plussat: The view of the ocean and kind staff

Miinukset: Nothing I can think of.

Miinukset: Room selection that I PAID $30 xtra for and the original room was horrible next to an exhaust for hotel and the next room was far better but I had to gather my belongings to head to other room after being settled

Plussat: Location

Miinukset: The rooms need fresh air was so stuffy

Plussat: Only the location is good

Miinukset: Service attitude really not so good

Plussat: Very Clean.

Miinukset: I enjoyed my stay there.

Plussat: Money

Miinukset: More Money's

Plussat: The room was clean and well decorated.

Miinukset: The whole hotel except for my hotel room was smelling bad , cigarettes and weed. Front desk no friendly at all, Looks nothing like the pictures they put on the website.. its an old hotel.

Plussat: Location was excellent

Miinukset: N/a

Plussat: Activities and pool

Miinukset: Smoking

Plussat: The Self Parking...

Miinukset: Room and bathroom is small and there is no nightclub in the facilities. The internet service (wi-fi) is terreble.

Plussat: Very Good

Miinukset: If I won some money.

Plussat: Good waitstaff

Miinukset: Eating at the Bill's burger,

Miinukset: I didn't like when I called because there was drilling at before 8am on a Monday that woke me up and all they said at front desk is will look into it. The drilling continue so I checked out by 9am.

Plussat: Easy to get to Free parking Clean

Miinukset: Could not talk to anyone before booking to ask about a veterans disc. bathroom bigger online Room service $$ We’re locals, wanted to get away for the night but 450$!? We will try somewhere else

Plussat: How clean my room was

Plussat: Free parking, comfortable bed, nice room and bathroom. The bathtub was deep enough to bathe in, and the shower pressure was nice.

Miinukset: The room was too warm. Although the thermostat said it was 68 in the room, it was too warm and we couldnt adjust it. The TV setup is strange...no guide, and glitched a lot. The decor in the hotel is somewhat outdated and dark, but the room was nicer. You can hear everything happening in the hall from in your room. Buffet was just ok.

Plussat: Easily accessable, pleasant personnel.

Miinukset: No

Plussat: Being in a wheelchair I found your facility to be very handicapped accessible Comfortable bed and very clean room Staff very pleasant and welcoming Food was also very good

Miinukset: No emergency power outlets in the room (There was a power outage when we were there)

Plussat: Property is very clean and employees are friendly. Dinner in the Grotto was amazing for a hotel restaurant.

Miinukset: I dislike the expensiveness of every extra beyond the room fee. Drinks are over the top in cost and most facilities are closed on week days. If you want to draw a larger crowd on weekdays, lower drink prices across the board and open more then one or two bar options. I realize its not always cost efficient to open all facilities within the hotel, however there must be some other option for the non-gamblers guests in the evening. Just a thought .

Plussat: Better than I expected

Miinukset: No

Miinukset: No extra exits or entrances. The walk is to long to get to the local shops. You have to walk around the building.

Plussat: Room comfort Exceeded expectations

Miinukset: Restaurant/bar was under renovation

Plussat: Love the location and the hospitality of the staff.

Miinukset: The bathroom had a funny smell along with the room and the carpet was dirty..

Plussat: Everything was perfect have no complains will come back to stay here

Miinukset: There’s nothing I didn’t like about the place

Plussat: Location was great!

Miinukset: Needs to have a better coffee and breakfast options at the cafe

Plussat: The cleanliness, the second bellman and the parking attendant.

Miinukset: When we opted to self park, the valet/busman was very unfriendly to us until we tipped him to take our luggage which he left in the lobby and we had to engage another busman to bring it to our room. Luckily, the second busman was a real gentleman.

Plussat: The customer service that I always receive from Marina. She makes my stay here pleasant.

Miinukset: I dislike the leaving part.

Plussat: Breakfast was good and fresh, the waiter was pleasant, knowledgable and accommodating.

Miinukset: I think a better selection of beef and or Turkey products would've been great.

Plussat: Check in was fast and they gave me a upgrade which was awesome

Plussat: Friendly staff and cleanliness.

Miinukset: Fee for pets and no comp breakfast.

Miinukset: The bathroom has no ventilation light switch on the outside of the bathroom . Air condition vent was located in inconvenience area where it only called off from one part of the room

Plussat: Great staff! And our suite was ver clean!

Plussat: It was nice and clean and near the board.

Miinukset: The only offer valet parking for $15 and there is no other option. They give you complimentary bottles of Fuji water but it’s a catch if you drink it they charge $5 to your bill. Also no complimentary breakfast as I was told when I reserved they would have they said its complimentary when you pay for it when you book the room. I really don’t understand also this hotel was no pre payment so you can book with credit card to hold room that’s a lie because they charged me for the room before I even arrived. Please ask question when coming to this hotel.

Plussat: Nothing

Miinukset: There was fruit flies all over the bar they kept flying into my drink also double charged us for parking and to keep calling for them to reimburse us .

Plussat: I understand safety. The entrance said that you needed a key card to enter through one door. I proceeded to try others doors but could not enter while staff is at the counter and clearly see me!! I waited until someone exited and then entered to checkin.

Miinukset: No apologies or anything. Then tv didn’t work in room- had to change room. Poor cut service

Miinukset: No micro wave in room

Plussat: Location comfy good price

Miinukset: Na

Plussat: Hotel staff friendly and accommodating

Plussat: Very comfortable, good amenities and location. Helpful staff.

Miinukset: Asked for a cot in the initial booking which wasn't in the room when we arrived

Plussat: Clean rooms; perfect place (very close to Boardwalk); Starbucks inside; friendly faces

Miinukset: Sound of the ice machine

Plussat: Loved it all

Miinukset: Drove up no choice but to pay 25.00 a night for parking not impressed

Miinukset: They sold our number to other people

Plussat: Thé disponibilty of everybody from th réception to thé bistro.

Plussat: The cleanliness of the hotel. The staff was great! The location. Starbucks was in the hotel and near the new casinos.

Plussat: Not much

Miinukset: Mostly everything.

Plussat: Everything

Miinukset: I love clean ,bed relaxing

Plussat: The hotel was perfect and the staff where amazing! Brook in the rooftop bar was one of the most helpful and cool guys I’ve met. The suite had a jacuzzi in it which was incredible.

Plussat: FINE

Miinukset: Lack of luggage racks in room

Plussat: The staff was very nice and helpful. The price was good .

Miinukset: Well it was newly renovated but my ice machine on my floor was not working the entire time I stayed and was never repaired. So besides going to another floor to get ice and constantly having to make sure housekeeping clean my room I guess my stay was good but could have been better.

Plussat: the entrance hall and the staff

Miinukset: No Windows to open, no balcony, to much carpets

Plussat: Not much

Miinukset: construction on main floor. We were not notified. Roof top needs more advertisment because it is really nice up there. T.V. on rooftop VUE should be on.

Plussat: Cleanness

Miinukset: Parking

Plussat: The room was lovely & big, bed was massive & very comfortable. Coffee facilities in the room & safe available. The swimming pool was fab it was like being in a bath

Plussat: Older historic hotel right on the boardwalk. Large rooms and a fantastic rooftop bar / lounge. Would definitely recommend for friends and couples.

Plussat: Its a beautiful hotel

Miinukset: I had roaches in my room and now i have bed bugs at home from the hotel.

Plussat: The stuff iwas very friendly and paid attention to our wishes and requirements. Great location, awesome views.Go for

Miinukset: Was not perfectly clean. Spotted dark hair in the bathtub and on the floor in the bathroom. The bathtub itself is old and cracked. The additional folding sofa is impossible to sleep on: It needs additional mattress to put on the frame.

Plussat: Location

Miinukset: Very old

Plussat: Great location on the boardwalk. Rooms were very spacious.

Plussat: Nice friendly staff. Location and view was good. Fair price.

Miinukset: Bathroom tub not very appealing. Needs updated tub. Looked used and abused. Room was dusty like no one been there for a while.

Plussat: View was awesome! Bedding was great and the bathroom was lovely!

Plussat: Location and pool access, security and parking facilities

Miinukset: Internet was so bad. We didn't get a room with beachside view.

Plussat: The ocean view was amazing, the room is big and beautiful. Also the pool was heated and you can enter the pool from inside and go outside.

Miinukset: The bathtub was draining slowly, and it also looked like it peeling like someone painted it.

Plussat: The view

Miinukset: The chipped paint on the walls the low water pressure the squeaky bed the damaged furniture the price for what we got

Plussat: Location

Miinukset: Not enough umbrellas on the pool deck.

Plussat: Beautiful clean

Miinukset: Nothing

Plussat: It was close to broadwalk

Miinukset: The room and bed was out dated.

Plussat: Location on boardwalk. Accessible pool.

Miinukset: I was bitten on my arms hands legs and feet by bed bugs during my stay. The action taken by the management regarding this matter was poor. I will not book any further reservations with the facility.

Plussat: The location and casino

Miinukset: I was charged for a night I cancelled weeks prior to my check in and had the new reservation set and when I checked in they charged me for that night and said they wouldn't refund me the night and when I got to the room that I was told by the desk clerk was an ocean view room the only view I got was the back of the building and the parking garage.to top it off the room looked like it was previously vandalized and not all the repairs were done.

Plussat: Everything

Miinukset: Nothing

Plussat: Beds were comfy

Miinukset: Room lighting was not good

Plussat: The casino

Miinukset: Being cheated, and hotel guess not accommodating

Miinukset: Room was dingy and smelled like urine

Plussat: perfect location room was clean

Miinukset: hotel is little outdated $32 resort fee, pool fee even for hotel guests overprized food and drinks but that's not a surprise for a casino, I guess

Plussat: The room smelled, carpet dirty, saw bug remnants in shower. The hotel is old and needs and modern look for the prices you charge. It wasn’t up to me but if it was I would have moved to another hotel.

Miinukset: See above

Plussat: What I liked is the location. The rooms are DATED but clean The employees are very nice and helpful EXCEPT hotel employee at the front desk. I watched and listened as she told off these 2 nice old ladies during check in. She was nasty to me Typical f

Miinukset: The nasty cashier at the front desk JUST SUPER NASTY! just because your angry don't take it out on everyone else you ugly creature!

Plussat: I like that the employee where nice and friendly

Miinukset: All of the stores that they offered 10percent off from opting out of housing cleaning was closed except Dunkin donuts.

Miinukset: Good morning. Hope all is well. We checked in Tues Oct 4th into room 488, the room was clean. We chose not to have our room Serviced to be more Enviromentally friendly. On Tuesday night a plate of leftovers was placed outside between rooms 485 & 487 and it is still there Friday morning at 8:00 am yet Security entered our room on Thurs afternoon. We would have appreciated if it could have been cleaned up instead of every time we leave or return to our room we have to look at that.

Plussat: The room was beautiful ! Well stay at Bally’s again

Miinukset: It was hard to find food. There should be a restaurant on site serving food all night or room service

Plussat: I like that it was very safe with the security around. Everyone was so friendly

Plussat: Like its a 2min walk to the board walk

Miinukset: The weed smell in lobby and hallways

Plussat: Beeds were comfortable

Miinukset: Found a cacaroach in bathroom

Plussat: I like the location, good parking, the room are excellent, and the people are very friendly

Miinukset: sport and games facility and more signs for the rooms

Plussat: Clean.

Miinukset: Hotel rooms could use smoke spray neutralizer.

Miinukset: Facilities falsely advertised

Plussat: Location, great cafe right next door

Miinukset: No vending machines

Plussat: property was a little old and showing some wear, but overall great value. Everything was clean and staff was friendly. Nice and close to all of the action as well.

Miinukset: Property needs to be updated but for what we paid, it was perfect.

Plussat: Love this place. Very nice and clean staff super friendly. Great food at Perris.

Miinukset: That smell in the room weird and strong. I do t like it.

Plussat: It was only a block from the beach with free parking. Good restaurant for breakfast next door. Staff tried to help with the WiFi although they were unsuccessful.

Miinukset: WiFi didn't work. There were some sketchy people hanging out across the street which made me a bit uncomfortable. Every hotel we've stayed in for the last few years had a fridge, this one did not. Our particular room faced an interior walkway. Looks rather dated in the hallways.

Plussat: The room was very clean and the staff is very friendly..

Miinukset: Everything was good...

Miinukset: No fridge in the room.

Plussat: Yes

Miinukset: More Turkey bacon and boil eggs.

Plussat: It is located close to quite a few places where you can get food to buy.

Miinukset: The surround areas had few individuals who appeared to be high on drugs or intoxicated.

Plussat: Room was very clean and modern

Plussat: Location

Plussat: Great Location, great value. Amazing staff.

Plussat: quick check in/out. privacy. and easy parking.

Miinukset: no

Plussat: I arrived early and I was allowed to check in which was amazing! The staff was so helpful and kind making me feel comfortable during my stay.

Plussat: The staff was friendly and check in was a breeze. Check out time is at 11:00am, however I asked the nice young man at the desk if we could check out at noon so we can got eat brunch and without hesitant he said yes. Thank you so much for making our stay

Miinukset: This is no fault to Best Western, but the 2 side streets has vacant buildings and empty lot spaces making this area feel a little abandoned and unsafe to walk through at night even through its well lit. However, they are doing construction on a few of the buildings on one of the block. Also, we stayed in room 401 and the ceiling obvious had a leak. The patch work was horrible. I didnt asked to be moved to another room because the room was overall was clean and that's what counts.

Miinukset: The breakfast could have been better but ok..

Plussat: Very clean.Good breakfast.

Miinukset: $10.00 parking fee per day. Had to park in back of hotel in unsecured area.

Plussat: This hotel was everything we needed and we decided to stay an extra night, The staff were very friendly and very helpful.

Miinukset: Nothing

Plussat: Staff was great. Hotel in a bad location with homeless and drug presence. Constant ambulance and police sirens.

Miinukset: Hotel could have pool and exercise facilities.

Plussat: we went to the casinos that were very very close to the Best Western

Miinukset: the beds were a little hard but we dealt with it

Plussat: good price

Plussat: Staff were helpful, free internet, free breakfast

Miinukset: Not such a good location

Plussat: good location/value for the price. Breakfast buffet is ok. 5-10 minutes walk from the main city attractions and beach. 10 minutes walk from the main greyhound bus terminal

Plussat: in the middle of all casino and near 7 eleven what ever i needed it was right there

Plussat: The shopping in the outlet stores

Miinukset: The price

Plussat: The continential breakfast was fantastic. Service was nice, people were friendly.

Miinukset: I booked a non-smoking with double beds. They first gave me a non-smoking with a king. Then I had to settle for a smoking (gave me a can of air freshner) room with double beds. Each morning the room had the odor of living over a septic tank or pool. Very bad odor.

Plussat: We liked the location to the boardwalk and the drive to the other three casinos was easy.

Miinukset:

Plussat: Clean, comfortable room. Close to boardwalk and casino'S. Walking distance to outlets, also.

Miinukset:

Plussat: Enjoyed the daily breakfast they offered - nice selection to choose from.

Miinukset: The location is awful!! The room attendant assigned to our room did not replace shampoo or soaps - the bathroom seemed to not be cleaned rather it was tidy-upped.

Plussat: The facility had great access to the beach, a beach bar, and a relaxing roof top pool with bar. Rooms we're a good size.

Miinukset: Staff members were not very welcoming. They weren't mean or rude, but didn't seem like they enjoyed their jobs or the guests. Older hotel so not many elevators, but what made it worse was when the service personnel put the elevators on hotels on hold during the busy mid morning. The hotel needs renovated badly. The hallways had stains on the carpet and the walls looked dirty. The rooms had damage to ALL the furniture which is weird because they make you put down $125 security deposit if damage is done. Sooooo if people are beng charged $125 when they cause damage then FIX the damage! Not staying there again. I'll pay a little extra to stay at the Tropicana.

Plussat: The Chelsea main tower location was clean and the valet staff was nice.

Miinukset: The halls and elevator are very dated. The weekend rate was way too expensive for the overall condition of the hotel.

Plussat: My husband and I loved the fact that the entire hotel is non-smoking. We were right next door to the Tropicana which was very convenient. it was nice leaving after our stay and not having to walk to a smoke-filled casino to do so.

Plussat: Location is great

Miinukset: Hotel manager was extremely rude and unaccommodating. Hotel room was old unkept and dirty. For almost $400 a night that hotel room should've been pristine.

Plussat: The comfort was second to none n cool decor.

Miinukset: TV was terrible n nothing to do in that area except the Trop. Was never told in advance about security deposit.

Miinukset: the water pressure absolutely terrible!! how do you expect a person tp take a shower under trickling water?

Plussat: The lobby and rooms were just tired. Bed was comfortable with nice bedding but the decor needs updating. Everything was clean. No coffee maker in the room or free coffe in lobby was disappointing. Seems that is standard in most hotels now. We had almost no hot water both days.

Plussat: I love the room it was clean and comfortable

Plussat: Walking distance from boardwalk and casinos. Nice view. Comfy bed.

Miinukset: No coffee in room. Toilet paper holder fell off wall. Hallway needed much improvements. No adjustable shower head. Most common areas were closed, for renovation ahead of summer season.

Plussat: Friendly staff

Miinukset: Things were falling off in our room that heater broke while we were in there the door wouldn't open with the key card ever lots of sounds in our room coming from the air vents loud people in the hallways at all hours of the night the smell of marijuana in the hallways somebody was jiggling are knob we had to evacuate not a good stay

Miinukset: The room smelled like mold and cigarettes and we were on the non smoking side. The room door was not sealed good so the wind in the hallway made it seem like someone was trying to get in, so we had to place a folded piece of cardboard in the crack of the door to stop the noise. The shower head sprayed so wildly I had to shower with my back to the shower head which wet my hair up. Smh! Not a good stay!

Plussat: The shower had no water pressure and there was no hot water

Plussat: I had the option to upgrade and the room was more than we expected. The view from the room was perfect, you could see the pool and the skyline.

Miinukset: Looks like housekeeping forgot to grab the drink glasses outside our room door prior to check-in

Plussat: Cleaning staff very efficient and attentive.

Miinukset: Roulette table kept taking my money, though it was fun !

Plussat: Very nice seems to be newly renovated rooms, great price and great value. Tons of stuff to do with in the resort.

Plussat: Room extremely clean Pool well maintained Helpful staff

Plussat: The slot machines.

Miinukset: The behavior and attitude of the staff.

Plussat: The hot tub real nice

Miinukset: The room I book wasn't wat they gave me I got a old room tub was filling up with water while I shower then I called no one came.then the next day had to go to front desk to complain they gave me $25 credit then had to pack up all my stuff to move to other room and to make it worst it was my wedding anniversary my wife to go through all that.didnt enjoy this year stay.

Plussat: Everything

Miinukset: Nothing

Plussat: Convenient location with good amenities, especially the Pool.

Miinukset: Shower is dripping. There are no tooth brush/paste, shaving blaze/cream, etc. for this 4-star hotel.

Plussat: Everything

Miinukset: N/a

Plussat: Location and food choices

Miinukset: Check in was delayed to the very last second at approx 7:50pm due to being sold out the night before. We were put on the pets floor and dealt with dogs barking all hours of the day/night. Will not stay here again.

Miinukset: The security followed me through the high limit room of the casino. Bugging me that if I’m not playing I need to leave. I spent over $1000 in the high limit room the day prior and a friend of mine was playing and I was watching. He than asked me for an id. He stared at all of us like we were causing trouble and bothering us. We spent thousands. I also opted out of housekeeping. I found out the day I left (I was there from Friday to Sunday) that I could get a 40 dollar credit from it akd it was from a friend not the staff.

Plussat: The room was very nice and roomy .

Miinukset: Bathroom had roaches