Chicago hotellit

Plussat: Club level was outstanding. Staff were beyond awesome. Food was great.

Plussat: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Plussat: Location is excellent. staff is good.

Plussat: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Miinukset: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Plussat: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Miinukset: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Plussat: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Plussat: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Miinukset: The additional room service charge

Plussat: Clean comfortable room, nice staff. Great location

Miinukset: While the bar/lounge was nice, the lack of Gym and pool were something I missed.

Plussat: Rooms are comfortable and well maintained Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park) Very friendly helpful staff

Plussat: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!

Plussat: Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

Plussat: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

Miinukset: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Plussat: The location was nice.

Miinukset: Boring hotel, average style rooms and amenities for the price range hotel

Plussat: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.

Plussat: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Plussat: Was a bit of a mess but it will end.

Miinukset: Not all rooms have a desk for computers

Plussat: Talk to Bennie when you get there. He'll get you set up downtown.

Plussat: Great location, helpful staff, and clean rooms. The "jewlers row" theme is a nice touch.

Plussat: Everything was really great the people who works in Totera make it the best , making you feel like its home , everything you need and you just need to ask , it's clean and it's a great location in downtown really close to everything .

Plussat: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.

Miinukset: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.

Plussat: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

Plussat: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

Plussat: Location

Miinukset: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Plussat: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.

Miinukset: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Plussat: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!

Plussat: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.

Plussat: Good breakfast, great location, modern, very clean, all around great!

Plussat: The view was beautiful

Miinukset: Nothing

Plussat: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!

Miinukset: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Plussat: Nice property, good location, professional staff

Plussat: Great beds, healthy breakfast options, helpful staff, perfect location. Skip the stuffy formality and enjoy the attention to convenience.

Miinukset: Having the staff sitting behind a desk seemed a little odd. Eye level would be nice.

Plussat: Great clean room and friendly staff

Miinukset: I liked it all

Plussat: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Plussat: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Plussat: The location was within walking distance to Everything. The hotel was very comfortable.

Plussat: Close to shops at magnificent mile

Miinukset: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Plussat: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Miinukset: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Plussat: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Miinukset: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Miinukset: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.

Plussat: Nice hotel

Miinukset: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.

Plussat: The service was great even if the hotel was sold out!!

Plussat: Nice room; cool hotel

Miinukset: No pool

Plussat: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again

Miinukset: No compliants

Plussat: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.

Miinukset: It was pricey, but definitely worth it. I really can't say anything else that was undesirable, as our stay was basically perfect.

Miinukset: Massive hotel. too big. very unpersonal. conference hotel and for group travel.

Plussat: almost everything

Miinukset: $65 for parking at their hotel. too much for guest

Miinukset: I enjoyed my stay. No recommendations for improvement T this time

Plussat: Centrally located and accessible to tourist attractions. Friendly knowledgeable staff. Value priced.

Plussat: Very clean comfortable room with a great view. Close to many areas we wanted to visit. Would definitely choose this hotel again.

Plussat: Easy walk to many restaurant, sites and public transportation.

Plussat: Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!

Plussat: Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.

Miinukset: I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.

Plussat: Friendly staff. Great rooms

Plussat: The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.

Miinukset: Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!

Plussat: friendly and convenient ,

Plussat: I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.

Miinukset: Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.

Plussat: we were delightfully surprised to find that the hotel had a free "shuttle" when we were headed out for dinner. It really wasn't a shuttle …. more like a very nice, well dressed young man driving a nice sedan to our location. A great touch! The doorman was awesome as well. Very personable, approachable, and helpful.

Plussat: The art collection was great.

Miinukset: The noise traveled into the rooms from the hallways. It was very easy to hear my neighbors going in & out of their rooms in the morning.

Plussat: The location is great. Just a block off of Mag Mile if you are there to shop. Trader Joe's across the street if you want to buy snacks/water for the room. Close/walkable to downtown (Loop) and River North neighborhoods. The staff was great and my wife loved the bathroom products (shampoo/conditioner/body wash)

Miinukset: THIS HOTEL IS NOT 5 STAR. Kayak has it listed as 5 star and it is not. Closets are very small...only a couple of feet wide. Not a lot of drawer space. If traveling on business, not easy to work in room.

Plussat: Staff was very friendly Sense of style The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow

Miinukset: Paper thin walls Poor internet Small bathroom (even for small people) SLOW and small elevators Couldn't get receipt at checkout (printer not working, system didn't allow for email) All in all, it was a stressful stay

Plussat: Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro

Miinukset: The booking site Amoma.com gave me an invalid confirmation number, and since the hotel was already full for the second half of my stay, I ended up quite stressed out and dragging my luggage around for a full day until the hotel had a cancellation and I was able to stay. Amoma.com was very responsive and professional when they finally responded (I think they're based in Switzerland), and I think some third party was responsible for the booking problem, but regardless, my stay was more distressing than I had hoped for. If you have a choice, I would recommend booking with another agency for this location.

Miinukset: This review is not a negative review of the hotel. Rather it is a result of a horrible experience with kayak and their vendors. Upon arriving at the hotel, I was told at the front desk my reservation did not exist. After showing them several emails from kayaks vendors, they told me those confirmation numbers did not exist if that was the fifth person with the same issue booking through kayak that day. After several hours on the phone with no successful resolution with kayaks vendors, my partner was finally able to secure a room for us at another hotel. We are still trying to resolve this issue with. I will not be booking through kayak again.

Plussat: Perfect for theater weekend. Great location, beautiful room . Thoughtful amenities.

Plussat: Luxurious hotel

Miinukset: The room is much smaller than it seems in the photos. Walls are super thin which makes privacy very difficult. Expect to hear your neighbors.

Plussat: Clean! Beautiful! Wish the bathtubs were a tad bigger!

Plussat: The location. My wife and I went to see the Phantom of the Opera playing next door at the Cadillac Palace. I can't say enough about the convenience of having the hotel next door. no having to walk blocks to our vehicle. Walked down the sidewalk and into the hotel, was able to avoid the cold Chicago weather.

Miinukset: The Room. We stayed in Room 405. Our view out of the 2 windows, the first was a brick wall, the second, an alley way. At about 2am, for some reason the windows decided they wanted to bang against the frame endlessly, not allowing neither my wife or I to sleep. The bed was definately not a King Bed, and for it being a Premier Room, I would have expected the bathroom to be bigger than the size of a closet. I can't say I wouldn't stay here again, but would want to see the room before check-in.

Plussat: The room was perfectly sized and extremely comfortable.

Miinukset: Not a single thing.

Plussat: Everything was great!

Miinukset: The receptionist messed up my receipt.I used my company's card to stay and I am the only person who stay in the hotel.And when checking out,I just asked for the receipt but didn't check it.after coming back,I have to use the receipt to do my reinbursement,but found out that it is not under my name and the stay person wrote down two,which looks pretty bad on me!i called the hotel to change the receipt name,they refused it bc it is a past reservation! The most annoying thing is that when I checked out using the compan card,I asked them if it is ok to pay with a card not under my name.they didn't say anything.and the worst thing is that the receptionist change the name of my reservation in the system and didn't tell me about it.moreover,the receipt amount doesn't match my reservation amount which is also ridiculous!!!All in all, this experiment almost cost me to not be able to reinburse my stay. They r obviously not professional and it gives me a really bad memory here!

Miinukset: Rooms were incredibly tiny. Elevators did not work.

Plussat: Very clean and friendly staff

Miinukset: No iron in the room

Miinukset: I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.

Plussat: So ridiculous paying 19$ for wifi

Plussat: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.

Miinukset: BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...

Plussat: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.