Alot of noise from other rooms Poor air conditioning
Room was not cleaned when they checked me in. Called to front desk and they said it was cleaned but clearly not and then they argued with me. Not sure I would stay here again
Hot tub was Stil broken since my last visit in September of 2014
I was in Austin on personal business. Do to an emergency, I was required to stay an extra day-- it was late in the afternoon. I opened my laptop, went to Kayak and found a hotel. I quickly reserved a room then continued on w/my business. A few hours later I arrive at the hotel only to realize I used the wrong date (the next night) and didn't have a reservation. The hotel was sold out! I called Kayak, tried to cancel, tried to explain my situation. Rebuffed in each and every case. No. The policy. No, your responsibility. I didn't have a room and eventually went directly to the Hilton hotel site. I called back the next day, one more attempt to have a reasonable conversation, a common sense discussion. No, the policy is clear. I will never use Kayak again. There are plenty of options and the insensitivity, the lack of interest in recognizing a simple mistake and helping with accommodation that night-- didn't exist. Just silly paul montague. firstname.lastname@example.org. 414/ 389 7582 Horrible Kayak Customer Service Experience. Never Again. Continue to tell any and everyone i see, friends, family and colleagues alike!
The staff was very helpful, professional and friendly. The room was large, clean and very ccomfortable.
Zilker Park ja South Congress Avenue sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen 60 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 441 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.