Austin hotellia

Plussat: The hotel was beautiful and immaculate. The staff was worm and friendly. The location was excellent.

Plussat: The complimentary treat/dessert in our room every night was amazing!!! The service was impeccable!!

Plussat: Nice staff

Miinukset: Higher parking fees

Plussat: The Archer was a trendy, new and friendly hotel! Area was great for shopping, spa and dinner/drinks. The gym was clean with nice equipment and the parking was free and easy if you decided against valet.

Miinukset: No.

Plussat: Location and Happy Hour were awesome! Very clean hotel. Great rooms! Really comfy beds!

Miinukset: Pool was small and not enough chairs. Do not get room 315! Your window is frosted so you can’t look out because you would be looking out on the second floor roof top with all the AC units that make all sorts of loud noise in the quite room all nig

Miinukset: Convention people and children were noisy at night.

Plussat: This was the perfect hotel for a Girls Trip! Loved the upscale atmosphere, pool and pool bar, and hotel staff.

Miinukset: Nope

Plussat: Very modern and clean

Miinukset: Not very colorful, stark looking. Location is hectic and void of personality

Plussat: The people were kind and the hotel was spotless.

Plussat: Great staff, excellent location. Beautiful views

Miinukset: Nothing

Plussat: Great location, friendly staff and overall nice looking property.

Miinukset: My room (311) had one window which was 100% frosted with zero view to the outside. Felt like a jail cell. It would be good if the hotel would advertise it as such - since it's somewhat unpleasant to stay in a small room with no windows, for such high price.

Plussat: The location

Miinukset: No

Plussat: Dinner was average and service was poor

Miinukset: Lamb was tough

Plussat: Good location

Miinukset: Bad food, rooms are like staying at Homewood suites or any Regular Marriott , don’t waste your $$

Plussat: Location was great and the view ( on upper floors) of the lake was nice

Miinukset: Rooms were small. NO closet space! Did it feel like a luxury hotel room. Definitely not worth the money we paid! We have stayed at several luxury hotels and this one disappointed!

Plussat: The beds are lovey - food was fabulous

Plussat: Comfortable bed

Miinukset: Pool was terrible old and small and kids spashing and yelling and not enough lounges. Kids were running around down the hallway yelling and screaming all times of the day and night. At the resaraunt they let a lady’s dog sit on the table and eat some of her food next to us. We thought for extremely high price to stay here it would have been a lot more classy and upscale. We’ve been to nicer hotels for a fraction of the cost.

Plussat: No comments there. 5 star hotel impeccable

Miinukset: Very very expensive but you already knew that

Plussat: Beautiful aesthetic and great location

Miinukset: Our room was on ground level of a busy sidewalk/ right by the front entrance and it was not soundproofed in any way. We got virtually no sleep.

Plussat: Beautiful, clean, modern, great location

Miinukset: Not a lot of amenities. The people at the outdoor patio lounge can be loud at times. Then again, we realize we’re staying on S. Congress!

Plussat: Room was very comfortable, clean and very well stocked with drinks and snacks, but they were too expensive to consume. The location couldn’t be any better. Right in the middle of Congress Ave, closed to downtown, restaurants, coffee shops, entertainment, etc.

Miinukset: For the price that the charge for the night they could afford to offer something more than just free coffee in the morning.

Plussat: Great location.

Miinukset: It was noisy - a lot of road noise.

Plussat: Apartment was great and not far from a centre.

Miinukset: n/a

Plussat: Location is pretty good, but it's geared towards 20-30 year olds which becomes apparent on the weekends. Rainey gets noisy and crowded, so if that's not your thing then you might want to consider elsewhere. The big issue for both of us had to do with the building itself. There are not enough elevator's and the signage is terrible. In a week's time, neither of us totally mastered where everything was located as everything looks the same. The hallways are extremely long and the building is time consuming to navigate which should be a consideration if you are lugging anything around. The garage is also a labyrinthian maze that takes forever to navigate as the Locale parking is at the very top. The only bonus is that it's gated parking so your vehicle contents will likely remain safe. If you need to get a car in and out on a regular basis, just be aware of this. Also, the carpeting throughout the property was an eyesore. Dog waste, spilled condiments, empty cans, etc. While the unit itself and related amenities are pretty nice, I think their monthly rental fee is exorbitant. Also expect to do any communicating with building management via text or on the phone as the leasing office doesn't appear to have anything to do with the short-term rental units.

Miinukset: Scroll up

Plussat: Kyseessä EI OLE hotelli. Henkilökunta on puhelimen, netin ja txt päässä, mutta vastasi nopeasti ja täsmällisesti. Huonekoodit tulivat vasta lentoni aikana. Lähtiessäni Euroopasta en tiennyt muuta kuin majoituspaikkani osoitteen ja huoneen yleiset tiedot. Olisi ollut mukavaa saada nämä tiedot jo hyvissä ajoin. Toisaalta kaikki sujui hyvin. Sijainti oli loistava, huone oli uuden veroinen, tilava ja siisti. Netti oli erinomainen!

Miinukset: Huoneentäsmälliset tiedot olisi ollut hyvä saada olennaisesti aikaisemmin. Koodeja ei varmaankaa voi antaa, koska paikalla on aikaisempia asiakkaita, mutta tiedon siitä että koodit tulevat olisin toivonut saavani (ehkä se tulikin ja en vain huomannut sitä).

Plussat: Great kitchen and bathroom.

Miinukset: Clearer explanation of how everything works.

Plussat: Beautiful apartment, bright and clean. The location is great - lively street, across the street from the convention center.

Miinukset: Would be nice to have a nespresso-like coffee machine in the apartment, but not necessary.

Plussat: Location was perfect. Easy to walk around to wherever we needed to go. Lots of scooters for you to rent if you're going a short distance. If you're feeling lazy, it was easy to eat around the area right downstairs. Kitchen and laundry machine made our stay much more comfortable.

Miinukset: Right by the freeway and it can get loud. Makes it difficult to sleep through the evening when there are sirens going off.

Plussat: Location was outstanding, easy walking distance to Convention Center.

Plussat: Location can't be beat if you want Austin night life at your door step.

Miinukset: 1st floor room does not allow access to the patio or windows to open due to safety issues. I would also like a lamp on both sides of the bed in room 127.

Plussat: Location, early check in and the staff

Miinukset: I suggest notifying guest at checkin about the ID requirement for the pool.

Plussat: David, the assistant GM was extremely accommodating.

Plussat: Trendy looking but our room did not look like the pictures of the room we selected on the website.

Miinukset: Room service options are bad!!!!

Plussat: Location

Miinukset: No

Miinukset: The cleaning lady came after 4 pm. Really annoying considering that we were out all day, and came back to a messy room to relax before going out again

Miinukset: Very large conference type hotel.

Plussat: Was in Austin for business during the SXSW festival and the hotel was perfect location for me to be able to not have to lug around everything with me at all times. The free coffee in the lobby was huge to have before my morning meetings. Great Hotel!

Plussat: The views from the 34th floor are wonderful.

Plussat: Location

Miinukset: Our room had a leak that was not fixed The hotel was over booked Had to wait 30 mins to get to front door 2 elevators were not working Pool allowed people to walk around showing underwear Staff did not use staff elevator Pool dis not allow... OOR

Plussat: Fantastic decor, perfect cleanliness, rooms did not appear worn or tired at all. For someone who travels often, I was very surprised at the quality of this hotel.

Plussat: Modernness. Full Starbucks inside hotel.

Plussat: The cleanliness and the privacy...

Plussat: The vast space, decor and amenities. Quite hotel, friendly staff and great food. Service was great by all staff in all areas of the hotel.

Miinukset: The only thing is the hotel could use some fresh pillows.

Plussat: The heated pool and location

Miinukset: The front desk attendant was very rude to me. They were not helpful. They did not educate me on the room or hotel. The cups in the room were dirty. The robes were on the closet floor. There was a constant banging noise from upstairs all morning for 3 hour

Plussat: Ambience

Miinukset: None

Plussat: Pictures on the web seemed nice

Miinukset: Left my bags unattended for 30+ minutes and never brought them to the room. I finally went down and got the luggage cart myself. I even called to check on my bags and was promptly cut off and man-splained that my luggage was en route. Hilarious when I went down myself after 20 more minutes passed and there they were completely unattended. Also, VERY cheap finish out on all fixtures. So much so the shower dial was stripped and once we turned the shower on, it never turned off. So whatever money was saved on those fixtures was 10000% lost when our water ran in the shower for literally HOURS. LOL

Plussat: Always a wonderful stay!

Miinukset: A little bit secluded but very relaxing.

Plussat: It was ok. Nothing special about it.

Miinukset: Loud. No ice machine or vending machines

Plussat: Its location, professional staff, cleanliness of room, robe & slippers and attention from room service staff.

Miinukset: The resort gee and the $20 extra to be on a floor higher than 2nd floor.

Plussat: Good location but slow and the staff was not very attentive

Miinukset: Seemed understaffed, the staff that was there was too busy playing on their cell phones to open doors and pay attention to surroundings. Wanted to sit outside of the bar by the fireplace. Had to wait to have them find someone to turn it on. The bar and wait staff just sat inside watching TV and never came to check on us, we had to ask them. Room service menu was on the TV and had a number to call for service. The recording said they were closed. Calling down we were told no you have to know to call the front desk to place an order. No consierge service but they told us they did have a consierge to make reservations and recommendations. Calling down it was just the front desk willing to look up a place and give you the number so you can call. Admitted they really don’t do that type of service (make a recommendation). It’s a slow, dimly kit, understaffed, and they seem to be not managed well. Asked the General Manger to call me and they never bothered. I have stayed there twice in the last month with the same results. I won’t stay again.

Plussat: Hotel was very nice and comfortable.

Miinukset: Perhaps the food menu was a bit limited in selection. There's nothing within walking distance so if you don't like what they have you have to drive/taxi to the nearest restaurant.

Plussat: It was an extremely nice hotel and the staff was outstanding.

Miinukset: None Regarding the Hotel! My only issue was that I did not get time to enjoy the Granduca more, but that was purely my issue. Next time I m in Austin, I will be staying there.

Plussat: I loved everything about the property and would definitely come back. It was beautiful and extremely peaceful. Kersena (sorry if I spelled her name wrong) she was an amazing check in staff member. She made everything about the entrance to the hotel amazing! This was my first time at this hotel and she definitely exceeded expectations. She was amazing. I would LOVE to come back just so I can have more chats with her. She made me feel very welcome and a very good detailed information about the rooms. I would definitely book anything from her.

Miinukset: Check out receptionist wasn’t as good as check in but it was a bit hard to understand her. Don’t remember her name... she was rude when I called back in regards to the whole processing payment. I guess there was a miscommunication on both ends, but she didn’t handle it too well and hung up immediately after the very last word that came out of her mouth which is, “have a good day”

Plussat: Quality

Miinukset: I felt it was a good quality but over priced

Plussat: Comfortable bed but couldn't enjoy with the noise

Miinukset: EXTREMLY NOISY- walls paper thin on top of being by elevator/ could NOT sleep/ Blood on sheets upon arrival (too late of a check in to be bothered- slepted without it)/ I-pod and TV wouldn't work

Plussat: Fun

Miinukset: Good time

Plussat: This is the kind of American business hotel I didn't think existed for under $300 a night - very clean, well-designed, extremely comfortable, professionally staffed, and nice looking. It made me happy to come back there at the end of the day.

Miinukset: Cannot think of a single negative!

Plussat: Pros:  room service menu location  comfortable bed  cleanliness

Miinukset: Cons:  small bathroom and shower  inattentive staff  parking charge I don't feel that we got a good overall value for the price we paid and for the hotel star rating. Its a shame because we were really excited about our stay.

Plussat: Immaculate Perfectly located The guy that runs the early morning coffee deserves a prize Bar happy hour terrific Very happy

Plussat: Very clean and modern

Plussat: Staff was very friendly and attentive.

Plussat: Location to the event I was participating in was perfect.

Miinukset: In room coffee is terrible!

Plussat: Water pressure in shower was FANTASTIC, hotel was clean comfortable and well appointed. Staff was friendly and attentive.

Miinukset: Parking is an extra $21 a day and there is nowhere close by to park overnight otherwise. Location is not the best if you aren't doing something at UT.

Plussat: Comfortable clean welcoming

Miinukset: No

Plussat: The staff and cleanliness of the hotel.

Plussat: The best bed I’ve ever slept in. Amazing night’s sleep. The property is beautiful, a great location (park in the garage and Uber), friendly staff and a great value. We will definitely be back!

Plussat: Easy access to things

Miinukset: Parking

Plussat: Location; rooms

Plussat: The rooms are very nice and clean. I liked that the breakfast was included with my particular booking. The location is excellent because there are so many restaurants within walking distance.

Miinukset: The hotel restaurant breakfast was subpar. For a hotel this fancy, they really ought to insist on better quality food. The made to order omelettes were overcooked and they put avocados on the plate that were brown. The buffet was average at best.

Plussat: Great breakfast

Plussat: Clarissa at the front desk is beyond helpful. She has a warm and genuine welcome which makes you feel right at home and takes the time to get to know you. Catering to every need and addressing any obstacles you might have during your stay. You found a gem in customer service, very impressed!!

Plussat: Professional, accommodating staff; location is excellent; very clean; loved the quiet lobby/rest area with the TVs and couches.

Miinukset: No; a free bottle of water would have been great though.

Plussat: Close to the domain attractions

Plussat: Great location. Attentive staff. Free parking.

Miinukset: Nothing

Plussat: The room was amazing! Very comfortable. And the staff was so friendly. Made the stay amazing. Also as a side note: the bathroom lighting was AMAZING

Plussat: Great staff. Good location. Golf cart ride to my nearby dinner reservation.

Miinukset: It was nice that breakfast was included, but the breakfast was not good. Overdone omelettes, terrible coffee.

Plussat: service, breakfast, location all great. Pool is good too.

Miinukset: The beds did not feel like heavenly beds! AC also fluctuated - woke up hot some times, cold others.

Plussat: Checking out

Miinukset: Had the feel of a hospital

Plussat: It is close to the nature

Plussat: It is beautiful at Christmas....Grounds are lovely

Plussat: The room was great. If felt like a mini apartment. Comfortable.

Plussat: For the price, this was an amazing hotel. It had a full breakfast, fire pit, heated pool, grills, basketball court and great rooms. The room was practically brand new, everything worked properly, great amenities, and very friendly staff.

Miinukset: No

Plussat: Location, felt like home

Miinukset: Thought the room was a little smaller than expected for a double bed. But no problem

Plussat: The location is fantastic.

Miinukset: I have really come to depend on some sort of electronic device (lamp, alarm, even TV) that allows you to plug in a USB to charge devices. That was missing in this hotel. Otherwise it was great.

Plussat: Everything was perfect. The customer service was amazing, the room was clean and beautiful. Perfect location and overall the best hotel experience I've had in Austin.

Miinukset: No, everything was great.

Plussat: Good location easy to get in and out

Plussat: Amazingly clean rooms and common areas. Great rooms. Amazing staff.

Plussat: The interior and exterior was amazing, awesome staff and great location

Miinukset: Nothing was bad, everything was good

Plussat: Staff was very helpful and friendly. Great location too.

Miinukset: Lack of breakfast spread.

Plussat: I loved the spaciousness of the large suite. It gave privacy not typical in hotels. A TV in each room and two bathrooms were a big plus. The beds and pillows were very comfortable. The free breakfast was very good and it offered various options such as eggs, bacon, sausage, waffles, muffins, fruit, yogurt, cereals,etc. We were in town for a wedding and the suite served every need we had. The arboretum location is very nice and is easy to access downtown and 290.The staff was friendly and helpful and allowed us an early check in. Overall we had a great stay of 3 nights.

Miinukset: The one thing that would have helped me is brighter lighting. I have cataracts so the lighting was dim for me. However, there were a sufficient number of lamps in each room.

Plussat: Everything above! When you get a room like that for $--, you worry it's too good to be true. And then you get there and find out you are getting everything + more than what you paid for.

Miinukset: Nope

Plussat: Pretty hotel and lobby.

Miinukset: I was happy with my stay.

Plussat: Front desk associate was great!!

Miinukset: No

Plussat: Very clean and well kept.

Miinukset: Loud noise on the floor and cleaning service was loud in the morning on the floors.

Plussat: The staff

Miinukset: The prices for drinks

Plussat: The cleanliness and aesthetic of the hotel were awesome.

Miinukset: Kids or loud grownups knocking on the door in the middle of the night and running down the hallway. It was disruptive and loud.

Plussat: I didn't need to leave the hotel too much because everything I needed was basically there

Plussat: No problems at all and very clean

Plussat: Check out was at noon

Plussat: The room and bath layout.

Miinukset: Extremely noisy. Walls are not insulated enough, hallways are noisy, and doors slam to hard.

Plussat: the location and price

Plussat: The modern looking interior lobby and room, and the big, comfortable bed, and the well designed bathroom's rain-shower shower-head.

Miinukset: Ready for a new use of color-schemes vs rainbows. A bit romper-roomish for me.

Plussat: Clean, comfortable rooms and perfect location in town for what we were doing.

Plussat: Everything was great. The staff was the best.

Plussat: Everything was great!

Miinukset: Not one thing I didnt like

Plussat: Rooms are very big Bed was comfortable

Miinukset: Swimming pool was Very very small Location...sucks Drinks at Bar...wayyy to high

Plussat: All staff members were very kind and accommodating!

Plussat: Nice place to stay before an early flight. Close to airport. Felt safe. Fresh coffee in lobby early. Big room, tall ceilings, clean and nicely decorated. Updated bathroom. Great price! The lobby is nice. Breakfast is at 6. Left before that, so didn’t have a chance to try, but the tables were set and it looked like a nice presentation. Staff was friendly. Would stay again.

Miinukset: Nothing

Plussat: clean, easy check in, free transportation from airport

Miinukset: confusion on check out time, cleaning crew knocked on our door 2 hours ahead of time asking if we were leaving yet

Plussat: The hotel is close to the airport and it's nice and clean.

Miinukset: I booked this hotel because it had an airport shuttle. We gave the front desk our flight info and we were asked to be at the lobby right at 5am to take the shuttle. We arrived 3 to 4 minutes early and the shuttle was already leaving the parking lot. We were ON A LIST and they didn't wait until 5am to make sure we would make our flight. (This is not a cheap hotel either and they didn't even bother in offering a solution.) So we had to call a very expensive Uber. That was not cool.

Miinukset: Excellent service for breakfast

Plussat: Great location, nice hotel.

Miinukset: We never got our room cleaned.

Plussat: Staff was very friendly and helpful. Revue restaurant had great food. Incredible views of the city from the 36th floor. They don't seem to advertise it, but they have bikes available to borrow, very easy ride from the hotel down to Ladybird Lake.

Miinukset: The air system was a little loud, it sounded like a white noise machine was plugged in.

Plussat: Location was very convenient! Hotel employees were very attentive

Miinukset: I would recommend more check in employees on weekends. Checked in on a Friday & there was a long line to check in.

Plussat: The location was close to our party on 6th street

Miinukset: Yes, staff checking us in was rude, husband called ahead about parking info/charges and was mis-informed, a clean, folded up towel in bathroom had boos stains with something dried up on it, very disgusting

Plussat: Beautiful new hotel, great restaurants and super clean and quiet. Valet is over $50 a day which I think is a bit crazy. Other Fairmonts we have stayed at were around $30.

Plussat: Beautiful hotel. Great location. The pool and adjacent bar offer a great view of downtown at night!

Miinukset: I would not order room service. It was too expensive and not so good.

Miinukset: Spa access on weekend could have been better

Plussat: Very well appointed hotel. Room was well appointed. Great view of the city. Near the convention center

Miinukset: Pancakes for 21 dollars? I don't think so.

Plussat: The view was great and the hotel room was very nice and clean. The staff was very friendly.

Miinukset: Charged me for items from the fridge I didn’t take and charged my card 3 times after check out.

Plussat: Amenities were beautiful and efficient No detail spared

Miinukset: No

Plussat: This hotel is awesome

Miinukset: No

Plussat: Location Bars Room views

Miinukset: No