Austin hotellia

Plussat: The hotel is so beautiful, well kept, and the staff was helpful. Our room was upgraded upon check-in as an accommodation I didn't even ask for; queen to king.

Miinukset: The hotel was great! The city of Austin needs to clean up, the streets are dirty, there was a homeless man sleeping in a tent right across the street from the hotel. As soon as you step outside to the street homeless people ask you for money non-stop, lot's of people smoking on the sidewalks. The city was not nearly as nice or clean as other's I have visited but that's not the hotel's fault.

Plussat: Historical. Convenient. Good workers. Good food

Plussat: location and ambiance

Plussat: Good location, historic

Miinukset: Kind of stodgy. Not much of any particular kind of vibe. Large, soulless lobby. Expensive.

Plussat: Everything but the room

Miinukset: Room was very small, view was awful and the noise level was high (above the banquet hall with a wedding)

Plussat: Attention to furnishings colors Very warm and welcoming old world style

Miinukset: Checkout was early

Plussat: the lobby area

Miinukset: small room. didn't feel special in any way.

Plussat: incredible Texas and American history attached to this hotel and the unpretentious opulence

Plussat: location. hotel food was horrid. they cook and eat like they've no desire to live. impressed with the "healthy" choices in the walk-able area. healthy and DELICIOUS.

Miinukset: nighttime check-in staff nightmarish. I've never had issues anyplace else be it in the EU, USA, NZ, AU, CA. Only at the Driskill, ATX

Plussat: Great location! Love the history of the hotel. Love the ghost stories! Friendly front desk and the concierge is awesome!

Miinukset: There is a strange smell throughout the hotel. It is a musky, cedar chip kind of smell. It can be a little overbearing in some areas. Also the maids forgot to clean ours rooms both days. We had to call them every evening to ask them to come.

Plussat: Room was charming

Miinukset: no - I would stay there again

Plussat: Fantastic setting beautiful hotel that is well maintained.

Miinukset: The fact that the one restaurant in the hotel was always quite busy for breakfast and the hotel guests waiting for their breakfast table had to purchase coffee at $4 a cup which for drip coffee seems quite excessive.

Plussat: Very nice stay. Mark at front desk was very nice at check in Also Jordan in the honors lounge was also great Both provided great customer service

Plussat: I was staying at this Hotel for a conference at the Convention Center and the location is absolutely perfect. There is even a walkway connecting the two on the 6th floor. I stayed on one of the “executive levels” and it is a bit more expensive, but definitely worth it. There is access to the lounge from 6am-10pm. Breakfast itself is worth it. A large spread: eggs, bacon, fruit, and of course breads! Where as most hotels only offer a continental. It was really nice to have that option. There are two wonderful restaurants inside the hotel, but if you feel like wandering at all, there are numerous options within walking distance. You will not go hungry. And, the pool is not too shabby either. Really nice to lay out there after a day of conferences!

Miinukset: I would have liked a desk in the room to do some work in addition to the table where I ate. But that is just me being very picky.

Plussat: food and drink. clean room no waiting

Miinukset: can't think of anything

Plussat: Starbucks

Miinukset: Construction outside

Plussat: All good. Thanks!

Plussat: Location

Miinukset: Parking garage

Plussat: NA

Miinukset: Wanted to pay cash for the room with an extra fee added. No credit card on me and went to Omni which allowed me to pay cash with extra fee no card needed.

Plussat: Hotel and location

Miinukset: Not enough security presence

Plussat: Location to everything in downtown Austin

Miinukset: Computers were down when we arrived and they didn't have a back up plan. Had to wait on computers for 3 hours before they were back up again to check in to room. Luckily we were there for the ACL Festival so didn't check in until later that evening.

Plussat: The location was great.

Miinukset: Nothing

Plussat: Great location, beautiful room, and views. Friendly staff. Beautiful hotel top to bottom.

Miinukset: expensive valet parking fees per day.

Plussat: great lobby bar and ground floor restaurant. right in downtown, close to everything.

Miinukset: I wish they had concession machines in the lobby or on the floors for more choices for snacks. Alsk wish they had a refrigerator.

Plussat: location and public space; reasonably priced

Miinukset: very dated and worn, room smelled

Plussat: It was a good hotel but tell your guest about the parking cost !

Plussat: Bed was comfortable. Location was great.

Miinukset: Food could improve... paying for parking on-top of hotel rate was a little disappointing. I asked for my room to be cleaned up and no one ever came. Highly disappointing.

Plussat: Rooftop pool and walking distance to great restaurants

Plussat: Great staff. Good bar.

Miinukset: Could be cleaner.

Plussat: Awesome location, plenty of free water, nice staff, the pool is small but chill, plenty of towels, comfy bed, quiet

Miinukset: For two days they did not manage activating my WiFi, I couldn't work and was rather upset about this, room service food was mediocre, the coffee in the room wasn't good, one day the house keeping skipped the room though we left early for the day

Plussat: Public spaces are very nice. Staff was exceptionally friendly.

Miinukset: Room was run down and very dated. Carpet was dirty and frayed, bathroom was straight out of 1985 with poor water pressure.

Plussat: Good location; nice bar; nice lobby.

Miinukset: Parked at the valet. Valet driver damaged the vehicle. I took a picture and showed it to the front desk manager. The manager told me he could not help because the valet is a different company. Dirty room. Cable was disconnected. Poor service.

Plussat: Luxury of the hotel. The rooftop view.

Miinukset: My view had a dirty window. A bit of mold on room 1326.

Plussat: Excellent customer service from all staff, very clean rooms

Miinukset: Nothing

Plussat: Nice facility and attentive staff.

Miinukset: The handling of my reservation prior to arrival.

Plussat: The service!

Plussat: Best location in Austin. Very hip, but very functional. Great staff.

Miinukset: We were placed in room 1215 which had great views, but was right next to the elevators and we could audibly hear the elevator running any time someone called it. It sounded like we shared a wall with the control room or something. The hotel was great but this annoyance made our stay unenjoyable.

Plussat: gas was out... ! SO NO Breakfast

Plussat: location

Miinukset: cold shower, no restaurants open, gas leak made things really uncomfortable. The manager was able to make things right for my wife and I. She was very fair and understanding.

Plussat: Conveniently located, nice surroundings, clean, quiet and well appointed rooms.

Miinukset: Our only real gripe would be with coffee options/availability. Not offered in the room, the lineup to get a coffee in the hotel lobby coffee shop was long, service in the restaurant was slow and there was no coffee on the menu in the pool area. That's it.

Plussat: Its charm and location

Miinukset: Room service lacked follow through a couple of times

Plussat: Restaurant,but hostesses were slow and waiting long,especially for breakfast on Sunday morning.We even left because line was so big in absolutely empty restaurant. But food was exceptional

Miinukset: view from room was obstructed by roof.Generally speaking that what was not promised by web site.It has to be lake view but all we saw is roof of restaurant. We were upset not to have coffee machine in the room.Closet was very small

Plussat: Location is amazing. And they’ve done a wonderful job reinventing an old hotel. However there are little details like the lighting in the bathroom is just too dim. The shower volume and pressure were wonderful though. And there is very little room for your clothes or personal items. If you don’t mind having to live out of your suitcase it’s fine (there were two drawers in the closet - the nightstands Gad no drawers). The gas/hot water were down when we arrived. Also the restaurant was closed in the morning. Just details. Overall a nice place just believe there are other hotels that are better for the money.

Plussat: the location and staff!!

Miinukset: i loved everyrthing!

Plussat: The best part of THe Line is their awesome staff. Soooo warm!

Plussat: The Line staff and adminstration were always communicative and kind. The staff was very knowledgeable about the surrounding area. They were kind enough to leave a card and bottle of champagne for my husband's birthday.

Miinukset: I booked the suite for the view. The windows were very dirty.