Austin hotellia

Plussat: Location and clean

Miinukset: The room is too small

Plussat: Very modern and there is a ton to do around the hotel

Plussat: Ambiance was nice. Location convenient. Easy access.

Miinukset: My AC did not cool properly so we were unable to rest due to room temperature. I finally contacted front desk around 2:30 am and after about another 20 minutes she was able to manually adjust it. It finally started cooling around 4 am. For a hotel of this caliber I expected more to be done in this situation other than an “I’m sorry “ when we checked our at 4:30 am due to our dissatisfaction.

Plussat: Location, amenities and staff all awesome.

Plussat: Location and Happy Hour were awesome! Very clean hotel. Great rooms! Really comfy beds!

Miinukset: Pool was small and not enough chairs. Do not get room 315! Your window is frosted so you can’t look out because you would be looking out on the second floor roof top with all the AC units that make all sorts of loud noise in the quite room all nig

Plussat: Proximity to shopping and restaurants is unbeatable. Pool area is amazing with the fireplace and TV — go at night for the full effect. Beds are so comfy they just swaddle you to sleep.

Miinukset: No jacuzzi.

Plussat: This was the perfect hotel for a Girls Trip! Loved the upscale atmosphere, pool and pool bar, and hotel staff.

Miinukset: Nope

Plussat: Clean, great facilities, accommodating and good location

Plussat: Everything was amazing and I’ll definitely be staying there again in the near future.

Plussat: I did like the free water

Miinukset: The power going out for a long time.

Plussat: Love the design and amenities of this hotel! Great location because of all the shopping and restaurants nearby

Plussat: Great service at check in. Very comfortable bed.

Plussat: Loved the balcony and the apartment is more cozy than a hotel room.

Miinukset: The hallway had garbage in building that smelled like rotting food all weekend.

Plussat: Loved the rooftop pool. Hands downs the best location in Austin

Miinukset: Nothing. Everything was great

Plussat: Great location, really nice unit

Miinukset: Didn’t bother us (we liked it) but if you are looking for quiet, this is not the location

Plussat: Clean spacious and the location

Miinukset: Self check-in wasnt easy and they asked me to give the credit card details on phone Parking was expensive and they never tell you or mention the fees at all they just charge when you leave

Plussat: This was an awesome place. I was nervous when I found out there wasn't a check in but didn't need it. Everything was clean and modern and blew away my expectations

Plussat: The accommodation was pristinely clean and in a great spot on Rainey Street. The bed was really comfortable and kitchen loaded with all you would need for a short to medium term stay. Check in and out was easy and the staff were really attentive in responses to the phone number that was left.

Miinukset: The noise from the street was a little more than the property let on during previous correspondence though soundproofing was decent on the whole. We stayed midweek but I think the music from the bars downstairs and opposite would be more disruptive on weekends. The rate is also a little high given competition

Plussat: Excellent location. Lovely apartment.

Plussat: Kyseessä EI OLE hotelli. Henkilökunta on puhelimen, netin ja txt päässä, mutta vastasi nopeasti ja täsmällisesti. Huonekoodit tulivat vasta lentoni aikana. Lähtiessäni Euroopasta en tiennyt muuta kuin majoituspaikkani osoitteen ja huoneen yleiset tiedot. Olisi ollut mukavaa saada nämä tiedot jo hyvissä ajoin. Toisaalta kaikki sujui hyvin. Sijainti oli loistava, huone oli uuden veroinen, tilava ja siisti. Netti oli erinomainen!

Miinukset: Huoneentäsmälliset tiedot olisi ollut hyvä saada olennaisesti aikaisemmin. Koodeja ei varmaankaa voi antaa, koska paikalla on aikaisempia asiakkaita, mutta tiedon siitä että koodit tulevat olisin toivonut saavani (ehkä se tulikin ja en vain huomannut sitä).

Plussat: Location Cleanliness

Miinukset: Elevator didn’t work for two of the three days.

Plussat: Nice large app. Everything was available. Good location.

Miinukset: Given you are in the bar/resto area of the city it was noisy through the night. The airco seemed somewhat underdimensioned during the hot day On the bottom floor (not in our app) there was a smell off “sweaty feet” ...

Plussat: Great kitchen and bathroom.

Miinukset: Clearer explanation of how everything works.

Plussat: Indoor parking that was secure. Pool area and gym very good. Very close to highway. Room is very good about eliminating outside street noise.

Miinukset: Condo was very dirty. Sheets on bed dirty. Floor dirty. Air conditioner broke during stay.

Plussat: Kendra (I believe that was here name) at the front desk was amazing. It was mine and my wife's 20th wedding anniversary - and our stay was a surprise to her. So I arrived for an early check to put some flowers and my gift to her (a 3d photographic crystal cube w/ a lighted base) but I was running late to go pick up my son and take him across town for his MMA class. Also I forgot the vase for the flowers. She found a vase and set the flowers and 3d cube up for me. She also laid out chocolates and coconut shavings in front of the flowers. OVER THE TOP JOB AND SERVICE - give her a raise! :) She really made my stay and set the tone for Hotel Granducca in my mind. Before all of that, earlier in the day I called in to see if I could check-in early to do the above. I spoke w/ Michelle. When she found out it was my anniversary, she made an exception and allowed the early check-in as well as upgrading my room. So nice of her - again, amazing service and touch for the Granducca brand name. I have already told about 10 people about Granducca at my work and I only checked out 2 hrs ago. THANK YOU

Plussat: Spacious room.

Miinukset: Not enough shaded areas by the pool.

Plussat: We loved the views, service and quality of rooms.

Miinukset: Unfortunately, the check in was hectic and unorganized. If you choose to not use valet parking and your alone you are stuck footing your luggage from garage or asked to leave it at front while you move car. Also, ice is only in the bar. You can imagine that hassle.

Plussat: Nice employees

Miinukset: This hotel charges a $17 per day conservation fee. Supposedly it's hidden in the fine print.

Plussat: However, our room was not ready upon check-in. Had to wait over 40 mins. We received an upgraded. That was the only good thing to our trip this time, being I was celebrating my 46th birthday.

Miinukset: Different from our stay 3 years ago. Little disappointed. Room service was beyond slow. Called for Ice an took over an Hour. Then he didn't even come to our room. I happen to hear him in the hallway for someone else. Before bed was turned down an slippers placed out for the night. Not so this time.

Plussat: Anna was very sweet at check in. Valet service was great!

Plussat: Quiet pool early in the morning

Miinukset: No bathroom door - only a curtain Fire alarm and evacuation at 6:00 am

Plussat: Excellent hotel and service. We would definitely stay here again.

Miinukset: No

Plussat: the shower!!!! very nice the workout room and the pool

Miinukset: small pillows

Plussat: Location and mini suite option

Miinukset: Decor felt dated and dingy. Carpets stained in the room

Miinukset: TV did not work. Have to request ice from front desk

Plussat: The majority of the staff was chill, friendly and responsive. SO much better than the new Omni which failed across the board. Stay at the Granduca instead!!!

Miinukset: One of the four valet guys was a complete flake.....long wait despite no crowd, did not answer the phone when we called down....the other three were friendly and efficient

Plussat: The meals were delicious and nutritious. The bed was extremely comfortable. And the view of the city was outstanding!

Miinukset: I enjoy a bath but there was only a shower.

Plussat: Everything... very nice hotel. Will come back.

Miinukset: Elevator wait ... so many people trying to go up at the same time (around 7 pm)

Plussat: breakfast wonderful, at corner, great service

Miinukset: I booked room for a conference but wasn't given conference rate. I feel an exception could have been made, especially since we are a rewards member.

Miinukset: Shower door won’t let u turn on shower without getting the coldness before water warms up. Bad design.

Plussat: The staff was very polite, professional, and always willing to help with any problem with no troublem

Miinukset: Honestly I cant think of anything I didnt really enjoy at this hotel.

Miinukset: We should have gotten the Friends and Family rate and they said no availability. Well the room was available but at a higher rate.

Plussat: Quiet, private

Miinukset: My internet on my phone seemed to be slow, something about the hotel, bad connection here.

Plussat: Location

Miinukset: No

Plussat: Location and cleanliness

Plussat: Location

Miinukset: Our room had a leak that was not fixed The hotel was over booked Had to wait 30 mins to get to front door 2 elevators were not working Pool allowed people to walk around showing underwear Staff did not use staff elevator Pool dis not allow... OOR

Plussat: Didn't eat breakfast at the hotel.. Like the Rooftop bar was great

Miinukset: The Pool area could be divided into Adults and kids w/ parents separate, should be a small area for kids..

Plussat: The swimming pool and the variety of bars and restaurants on offer was excellent

Plussat: The room was beautiful, with outstanding corner views of the pool, town lake and city scape.

Miinukset: Only to stay longer!

Plussat: Location

Miinukset: Nothing

Plussat: Great!!

Plussat: The staffs are very friendly and attentive to my needs. Our room was prepared very well. Valeting parking was much easier than self doing and save time a lot.

Plussat: How close it is to downtown

Miinukset: I wasn’t aware that a 200 dollar a night room charges you 30$ to park. When I addressed this to the front desk all they said was it’s hard to park downtown. But y’all have a huge parking garage!!! The bed had a pubic hair in it. The ac was either freezing cold or hot as hell. Kept getting up all night either so sweaty or frozen solid. The bed was very uncomfortable too. All in all I will never stay there again. Very disappointing

Plussat: The hotel was very nice.

Miinukset: I checked out after the first night because it was the worse night sleep I've ever had. The bed was hard as a rock!

Plussat: Immediately adjacent to the park, running trails, and the lake. Just across the river and within walking distance of downtown. Approximately 2 miles from the UT campus.

Miinukset: Paid garage parking.

Plussat: Check in was fast, upgraded to corner room. Great location.

Plussat: Location location location!!!

Miinukset: The room was small, The view was of the highway so it sucked. When I went to the pool in the morning there weren't any towels. It was a huge mess, they never clean the pool from the night before, there were wet/ used towel all over the pool deck. I called the front desk for towel they NEVER came so I had to walk back to my room soaking wet..... also they said the the hour were 6 am to 11pm. We were kick out at 10 pm. which I don't understand why because they didn't clean the pool deck

Plussat: The breakfast buffet was amazing.

Plussat: location was fantastic. Comfortable bed, nice bar happy hour

Miinukset: We decided to stay another night and it took a while for the cleaning crew to arrive. We had to call 2 times and they arrived at 4pm

Plussat: Location and cleanliness. The staff was very helpful when I had to stay an extra night due to flight cancellation.

Miinukset: Nothing!

Plussat: The hotel is extremely well managed. Staff are helpful and polite. Breakfast is free and, a surprise, the coffee is of high quality with a range of choices.

Miinukset: This is a three star hotel and must be judged according to that expectation. There was nothing that I did not like. I simply note that the air cons are noisy but at least constant; you get used to it. Most important for me, the rooms are well insulated. I did not once hear a neighbor.

Plussat: The facility was clean and fresh smelling. My room was big and had a balcony with a great view. Breakfast was awesome ! I love that yogurt is available individually instead of bulk in a bowl or tub. The staff was ever helpful!

Miinukset: The shower was not completely scrubbed down. The walls of the shower were not properly scrubbed.

Plussat: The front desk staff was very friendly and had great recommendations of where to eat nearby. Always a pleasant interaction and great customer service.

Miinukset: Friendly desk staff

Plussat: Location

Miinukset: No complaints

Plussat: Excellent location, staff, and decor.

Miinukset: Free breakfast wasn't very good (even by free breakfast standards).

Plussat: Wonderful location downtown and close to UT.

Plussat: Great size room styled well.

Miinukset: Air conditioner was old and noisy!

Plussat: Everything was perfect staff was excellent view was great room was clean and comfortable

Miinukset: That we couldn't stay another night

Plussat: Good location, friendly staff, clean room, great breakfast.

Plussat: The staff was very friendly. The breakfast was more then just waffles.

Plussat: Rooftop pool. Location was close to everything you would want to do in Austin. Staff was wonderful and helpful!!!!!

Miinukset: The smell when you enter the room was very strong. Like they used a lot of air freshener.

Miinukset: They charged twice.

Plussat: The customer service is awesome Maggie at the front desk took good care of us thank you

Plussat: Location, clean and friendly staff.

Plussat: Professional, accommodating staff; location is excellent; very clean; loved the quiet lobby/rest area with the TVs and couches.

Miinukset: No; a free bottle of water would have been great though.

Plussat: Location

Miinukset: Staff... price....

Miinukset: Facility rooms could use some updating. A/C would not cool below 73.

Plussat: service, breakfast, location all great. Pool is good too.

Miinukset: The beds did not feel like heavenly beds! AC also fluctuated - woke up hot some times, cold others.

Plussat: It was good

Miinukset: It was good

Plussat: Bed was very comfy

Plussat: The access to the domain being so close

Plussat: My husband and I have been loyal customers to this Westin at the Domain for years and we have yet to experience a less than amazing stay. From the moment we checked in, Maggie at the front desk was great! She was welcoming and made sure our stay would be comfortable. She provided us with complimentary drinks voucher for the lobby bar and made sure our names were on the list for the complimentary breakfast buffet that came with our reservation. After a long flight it was such a refreshing feeling to be welcomed with such positive attitude and energy. The ambience of the lobby with the upbeat performance of a local guitarist made it even more welcoming. The moment we walked in our room (king suite) we felt at home. The room was clean and properly stocked with necessities such as mouthwash, makeup remover, comb, etc. On the bedside table they provided a small lavender oil roll on stick to help with sleep (I LOVED this because I'm a big fan of essential oils). The Wi-Fi was good, we didn't have any problems with connections. Our breakfast buffet was delicious as usual. They are very consistent with the quality of the food they serve at the restaurant. My suggestion is for people to try their belgian waffle! So good! We are definitely going to continue being future guests of the Westin Domain location.

Plussat: Your hotel was amazing!!! Your staff was incredible!! We would diffentely visit your hotel again! Thank you for everything

Plussat: Very comfortable and modern room. Lovely hotel.

Plussat: location on the UT campus

Miinukset: smell of the hallways and room was not fresh

Miinukset: Noisy- can hear everything that happens in hallways

Plussat: We stayed here to drop our daughter off at UT. The hotel is right on campus and is extremely convenient for a campus visit. Parking is included which is a major bonus. We will definitely stay again!

Miinukset: Hotel has a lot of sustainability awards but they still use little plastic bottles for shampoo etc. Time to move to refillable units in the showers/bath.

Plussat: I liked the location of the hotel in the area. In the heart of the University of Texas at Austin. There were plenty of stores, restaurants, shops and more around the hotel, including a Target within walking distance; even though the Texas heat was a big factor.

Miinukset: The parking could have been a little better with signage for guests to park. Also, there was not really an area that you can drive up to and check into like most hotels, so you have to park first and then get a parking pass. The pillows were really, really soft and I couldn't sleep well with them. Which is the biggest thing that you go to a hotel for is comfort.

Plussat: Location

Miinukset: Staff were rude and uninformed. They need to be trained more effectively what customer service is all about

Plussat: Serene and convenient. Good service and comfort.

Plussat: Right on the UTA campus, made it very easy to visit my daughter going to school there.

Miinukset: Hotel bar was a little pricey. No complimentary breakfast.

Plussat: We love this hotel. It is the place we stay when we visit Austin. Right on campus and close to so many wonderful places.

Miinukset: We have stayed here several times and our visit is always so nice. No complaints.

Plussat: The location is great because it's right next to The Universit of Texas.

Plussat: Hidden gem in Austin

Plussat: Avoid this place if you like a cool room to sleep. my room got so hot each night that I couldn’t sleep. The AC is apparently on a motion sensor. So while we slept it got hot. Really hot. Both nights I was up multiple times. Staff said there was nothing they could do.

Plussat: European feel and efficiencies but with ample wall sockets. Pets welcome net of surcharges! Great location!

Miinukset: Cigarette buts in courtyard could have been policed better but that’s my only quibble.

Plussat: The facilities

Miinukset: They changed my requested bed without asking me first. They gave me what was left versus what I requested

Plussat: Showers were big, comfortable bed, privacy and tranquility.

Miinukset: The blinds didnt shut all the light away. Music in lobby was a bit too loud.

Plussat: Everything

Miinukset: Pool close at 11 and bar close at 10

Plussat: Bed was very comf4.

Miinukset: Our room was not cleaned for the two days we stayed. We had to call the front desk for more towels and when I called the front desk to let them know our room was not cleaned I was told (we were really busy) still not offering to clean our room. I was traveling with my husband and 4 year old son and I have never experienced something like this.

Plussat: We stayed here last year and had to return the staff is always friendly and the place is AMAZING!

Miinukset: THE breakfast choices

Plussat: Staff treated us well, location was more or less ok, I had to do a lot of business in and around the UT campus so it was a drive not excessively far.

Miinukset: !st. the web site lead me to believe that I was getting a 2-bed room; however the desk personnel: Brian, was sensible enough to make the necessary changes so I could stay in the hotel, he gave me a room that worked. However I am not sure what was left on top of one of the pillows it looked like a piece of a cigar, but it was out of place and it looked dirty.

Plussat: Cute trendy hotel! Just my style

Plussat: Location and cleanliness.

Plussat: Clean, cool, comfortable and generally quiet

Miinukset: Too loud with live acts

Plussat: Location was great.

Miinukset: People need to pick after their pets. Needs to be policed.

Plussat: Modern room and bathroom, TV in room

Miinukset: No "free" breakfast. Can't you throw a bagel or fruit out in the lobby for free? Way farther NW of "Austin" than I thought. Not convenient to downtown but convenient to RR, Cedar Park and Georgetown

Plussat: The whole place is amazing! Good breakfast, there's a full kitchen with dishes, pots and pans. There's fill size shampoo, conditioner & body wash in the bathroom of amazing quality. The beds are comfortable, air conditioning great. The pool is heated. This is the best place I've ever stayed it was great and we will be going back just to stay there again.

Miinukset: The trash cans are small, no house keeping unless requested ahead of time on weekends. So when you are there with 5 people the trash builds up and there's no large trash receptacles on the property to get rid of it yourself. But, it wasn't a huge problem or a deal breaker.

Plussat: Gorgeous place...quiet and clean and comfortable

Plussat: The hotel was beautiful outside.

Miinukset: The elevator was broken and we had to take the stairs to our room on the third floor our entire stay. They were doing remodeling and the halls were full of tools and carpet rolls and Sheetrock and it smelled like fresh paint Our key would not work proper

Plussat: Very friendly staff

Plussat: Staff was friendly. Very nice suite, plenty of room and plenty of amenities. We're would definitely stay here again!

Plussat: Great place.. definitely recommend

Plussat: Bed was super comfy. The kitchenette was a bonus and well stocked. Loved the grounds and pool...perfect temp for a little swim! The breakfast was lovely, lots of variety. As we left, at 11:00, it was a treat to have the soda bar available too! Oh, and my first impression was that of appreciation...a little detail like iced water in a nice dispenser with sliced lemons & limes goes a long way. Very refreshing, before we even got to our room. Excellent visit!

Miinukset: I wish there had been a small rolling rack to assist with our luggage upon check in/out.

Plussat: The room had everything I needed plus a DVD player. The lobby and lounge area are great.

Plussat: The location

Miinukset: One of our towels had holes in it.

Plussat: Breakfast and ambience

Plussat: Super clean. Great breakfast

Plussat: Clean. Nice amenities.

Miinukset: Young lady at front desk seemed less than happy to welcome us. She wasn't rude. It not cheerful.

Plussat: Bed was comfy. Breakfast was tasty!

Miinukset: Can’t think of anything

Plussat: The location is great! You are only 8 minutes from the airport and within minutes of tons of good food options!

Miinukset: The coffee maker in the room was broken and the coffee they gave us at the front was awful.

Plussat: Loved the shuttle service to airport, main reason I booked this place.

Miinukset: Room next to me was very loud and noisy, called the front desk twice but noise still persistent. Not sure why nothing was done about it. Frustrating since I had to leave hotel at 5am.

Plussat: Friendly helpful staf, clean comfortable rooms.

Miinukset: Breakfast was mediocre at best. Cook didn’t make eggs properly but still expected them to be received. Service was slow, coffee was weak. Not like advertised in elevator. Disappointing.

Plussat: We were staying in another “new“ place just down the street from the Hilton Garden Inn. We stayed there one night and it was just horrible. Or at least totally in adequate. There are at least four or five more hotel facilities in that row and we chose the Hilton Garden Inn. We’re very glad we did. The reception hostess was excellent. The breakfast option was sumptuous. And the room was large and lovely. Though we didn’t get to use the pool, we will certainly come back again and use it. My son and his family live five minutes away so this is a very convenient location. We will definitely be back.

Miinukset: There was almost nothing we didn’t like. Unfortunately the decaf coffee came from a vending machine and certainly could’ve been much better with the delicious breakfast. But that’s about it.

Plussat: All staff members were very kind and accommodating!

Plussat: clean, easy check in, free transportation from airport

Miinukset: confusion on check out time, cleaning crew knocked on our door 2 hours ahead of time asking if we were leaving yet

Plussat: Good location, convenient for the airport. Clean, airy room.

Miinukset: Water bottles left in the room are charged at $3...I’ve never seen that before and it’s a bit outrageous given its 35 degrees outside. Slow shuttle. Poor customer service.

Miinukset: Excellent service for breakfast

Plussat: Restaurant bar dinner great. Excellent attention. Breakfast was denied.

Miinukset: The room AC was horrible

Plussat: The apartment was beautiful, spacious and clean with nice touches like earplugs, washing powder and plunger coffee.

Miinukset: The booking process was stymied by constant requests to send pictures of my photo id and of myself. I completed this process only to get a text more than 12 hours later, and just a few hours before my arrival, to say I needed to do it again - but I couldn't because I was boarding a plane and had no wifi. I replied as such to the phone number - which invited replies - but received no response. When I arrived at 7pm with no check in details and the place was shut up, I had to make an expensive international call to get it sorted. The television and wifi didn't work and I was erroneously told they didn't store/mind luggage after check out. Area is fine but lots of homeless people requesting money and food at the front door. The vents made a huge noise even with all the air conditioning turned off. They don't reply to texts, only emails.

Plussat: We loved our stay at The Guild! It was super clean and had everything we needed. Walking distance to 6th street. Definitely will stay again!

Miinukset: The room we had said it had a balcony but it wasn’t an actual balcony.

Plussat: Very roomy and well appointed. Lots of storage. 2 bathrooms - bonus. Nice location- although loud on Saturday night- earplugs provided. Lots of good instructions. Free coffee in lobby.

Miinukset: Was a little dirty on arrival- coffee grounds still in machine, stuff in garbage cans. Dishes and silverware in the dishwasher. Ice maker in fridge didn't work. Garage was a little tight to get in and a little confusing at first

Plussat: Perfect location, apartment was beautiful and spotless. Check in isn’t the easiest but you can do everything from your phone which is convenient. Cruz was really helpful!

Miinukset: I DO NOT recommend using their parking spots. At $20 a night they’re not that cheap for what you get — not only are they incredibly small (one is SO small and against a concrete wall that I’m not sure any car could fit there), they were completely full/blocked on the Saturday night that I stayed and my car got towed because of it ($193, nearly doubled the cost of my stay), and most frustrating part - I was told that this had happened before and yet the company still had not addressed the problem. If the spots are full, they expect you to find street parking (impossible on a weekend night) or simply park elsewhere. Not worth it. I’d recommend finding free street parking in East Austin and just using a taxi app instead, definitely worth saving your car from getting dinged or towed.

Plussat: location was awesome and super convenient for my family, apartment was clean and well organized.

Miinukset: the check in process was a pain and a total hassle. I know a million people have cell phones but some prefer to use email or have more simple of a check in process. also the room didnt have linens for the futon so we had to contact someone for them to come and bring them to us. also wish the pool stayed open later.

Plussat: The bed was only highlight, nice pool

Miinukset: It took us almost an hour to check in. Front desk lady was friendly but inadequate in her job. I had to go to room to get my key fob. Code to get into room which was a long walk from entrance. The clerk went to try to get into the room. Came back and she couldn’t get the code to work. We were reassigned room which had no balcony and not what was represented in the photos as advertised. Went out to park car, fob wouldn’t open gate to get in. I had to walk back into front desk and same gal came out with new fob and door opened. We were promised a bottle of wine and six pack of beer for the inconvenience which was never received. This fiasco had us so stressed and was a horrible beginning for what was planned as relaxation weekend for us. Shower curtain continuously fell off every time we moved it. No one at front desk after 6pm to help out. Desk girl didn’t give us codes for pool area when we checked in, another guest gave it to us when they saw we couldn’t enter. This is not guest friendly place.

Plussat: Large, clean living space. Great for a short or extended stay

Miinukset: Would likely rebook here when in town for work if they allowed dogs

Plussat: Clean and great location! Perfect in every way! We didn’t use the pool or gym, but they both looked great!

Miinukset: Nothing

Plussat: You get an entire apartment, fully furnished with everything you would need for an extended stay (or a short stay). I loved this place!! It even had a washer/dryer and everything was very clean. they provide lots of thoughtful amenities. Backdoor patio to look outside. My only regret is not having stayed longer!! Excellent room!

Miinukset: It's a bit of a scavenger hunt to get to the room and get your car in the garage, etc. But u can make this fun!!!

Plussat: The bed was excellent check in took 45 minutes threw our schedule off

Miinukset: Check in took 45 minutes, threw our schedule off added more stress when the idea of get away was to relax. Front desk was not well informed. We were promised a bottle of wine for our troubles which was never delivered. Was charged two different rates for each night. Same room didn’t make sense.

Plussat: We loved our stay at the Guild Red River. I love this concept and hope that more cities take note and offer something like this. Our stay was comfortable and we felt like we were home away from home. Having a full kitchen and separate living space is a rare find in a traditional hotel but at the Guild it's standard and for the same price. We will definitely be staying at one of the Guild properties the next time we visit Austin!

Plussat: Loved the decor and bed was comfy

Miinukset: Fan and vents are covered in thick dust. Wear socks because the floor is pretty dirty and has a film. Lots of homeless around the area. We couldn't get into the garage because a homeless man feel asleep on the grind in from of the garage door. Had to get out of car and wake him.

Plussat: Loved the venue, rooms, and service.

Miinukset: Service at the pool was horrible. They need more waiters for busy weekends.

Plussat: Really nice hotel, well located, new, clean, attractive. Comfortable large room, great bath. Beautiful common areas and pool.

Plussat: Loved the room and the hotel decor. Enjoyed using the Le Labo toiletries.

Plussat: Beautiful rooms and the pool is out of this world

Plussat: We did not eat there

Miinukset: The pool was super crowded and we were unable to have any guests with us. We had traveled to see family members and was disappointed when they came to our hotel that they could not enter the pool area.

Plussat: Beautiful hotel. One of the best and cleanest hotels I've ever been too!

Plussat: Facilities and staff were great. Excellent value for a high end hotel.

Miinukset: Nothing.. all was well done.

Plussat: Close to highway and 6th Street

Miinukset: Area had many questionable characters which felt uncomfortable walking around the hotel even during the daytime

Plussat: Everything was great, property is in a nice location and staff was very kind. Brandon from the overnight valet made us feel welcomed and recommended good restaurants and things to do around the area. Thank you Brandon !

Plussat: Staff.

Miinukset: No baby pool. Kids options.

Plussat: I loved the pool area!

Miinukset: I wish the pool was open later.

Plussat: The hotel is gorgeous! Beautiful details everywhere and lots of greenery. The rooftop pool was amazing, great drinks and snacks. Jess at the recrudescence was very helpful and courteous in resolving a billing issue for our business trip.

Miinukset: Nothing! We had a great stay.

Plussat: The breakfast was amazing. The room was super clean and all the property was in excellent condition.

Miinukset: The door is a bit thin because it was easy to hear people in the hallway.

Miinukset: There is some smell that comes from the air condition unit area.

Plussat: Loved the free breakfast. My son loved the popcorn and hot dog in the evening. Also, I mistakenly booked the wrong room. The front desk staff got me switched to the type of room I wanted even though it was my mistake.

Plussat: Everything especially evening cocktail wonderful

Miinukset: Nothing

Plussat: Breakfast and location. Free parking.

Miinukset: First room had a cockroach in it...I was given a new room next door and the a/c would keep the room cool. Also the towels had hair in them.

Plussat: Great price and excellent facilities. They went out of their way to ensure it was a pleadant experience.

Plussat: They offered breakfast, had cocktail hour served drinks, and snacks.

Plussat: The best beds in town!!

Miinukset: Always so comfortable, and clean!!

Plussat: Grab bars in bathtub, whole room decor, comfort

Miinukset: Swimming pool not accessible. Please add railing to one side of steps going into pool

Plussat: All reception workers are very helpful and smiling. Good job. Happy hour beverages are good.

Miinukset: Our room is very small and dark. Not like the pictures on the web site.

Plussat: comfortable and close to UT

Plussat: Breakfast. Kickback (Happy Hour). Pantry. Bathroom. Staff.

Miinukset: Pillows. No dessert at Happy Hour. Pool umbrella did not work. Not enough hooks for towels in bathroom.

Plussat: Daniel, who was with the front desk staff went above and beyond to assist me. Thank you! I will book again next month when traveling on business.

Miinukset: The mirror at the sink is hung too high. I am 5'3" and I could use it. Need coffee makers in the room.

Plussat: Everything

Miinukset: Cancellation policy sucks!

Plussat: LOVE the staff! Best ever! Helpful, friendly. Great hotel!

Miinukset: outdoor music at the pool is loud for rooms on the interior facing the pool. Why play the music so loud? Let us relax without the music PLEASE!!!

Plussat: The staff was very friendly.

Miinukset: My room....it was so bright the entire night. It was on the ground floor, first room by the parking area. Lights right outside of both windows. Kept me awake most of the night. I asked to be moved but they couldn't accommodate my request.

Plussat: Excellent facilities and attentive staff. We were only in Austin for the night and spent most of our day at the pool as it was so lovely.

Miinukset: A bit far from the main bars but this mean it was in a much more peaceful location.

Plussat: Super comfy bed. Easy check in and clean room. Bed was comfy. We had breakfast the next morning at Goodall's and it was good.

Miinukset: The driveway is a bit short for more than 2 cars, so that was the only negative. Worked out fine.

Plussat: The helpfulness and friendliness of the staff and the fact that it is dog friendly. The pet fee is a little steep, but worth it.

Miinukset: Service in the restaurant was a little slow. And, I was astounded to see on my brother's bar tab for a scotch rocks a $2 charge for ice.

Plussat: Everything about the property was fantastic!! It was beautiful it was clean it was VERY WELCOMING. The staff SUBERB !! The Hotel BEAUTIFUL!

Miinukset: There was nothing we didn’t like.♥️

Plussat: Location was not important on this visit. A had some colleagues stay here before and highly recommended it, so I thought I'd give it a try. From the welcoming, to being escorted to my room, to the restaurant and service, the staff is fantastic, friendly and accommodating!

Plussat: Loved the location for visiting campus. It’s very charming.

Miinukset: No coffee maker in my room and no robe.

Plussat: Lovely diningroom, good food and very pleasant, attentive service.

Miinukset: Didn't like that I couldn't stay longer! Every staff member including reception, the bartender, dining room, valets, housekeeping and security were polite, helpful and engaging. A very pleasant place to stay.

Plussat: Location, room

Miinukset: On several mornings we had to leave early (around 6:30). There was no coffee, and breakfast wasn't being served for another hour. I have never stayed at a hotel where coffee wasn't available even if breakfast wasn't served yet. There was no complimentary breakfast. Although the price for breakfast wasn't expensive, we were not able to use the money that we spent on breakfast because it wasn't ready by 6:30. On Saturday, when we got back to our room around 2, I noticed dried blood on the sheets. No one responded when we called the front desk. On Sunday, the maid service didn't stop by our room until well after 3. We had already gone out and we were coming back for a rest so we just had her give us towels. We had no idea that we would be forced to use your valet service which added over $120 to my bill. We were dissatisfied with the valet service as we had a wait a while for our vehicle on a couple of occasions.

Plussat: Staff were helpful and very friendly.

Miinukset: Pillows were too puffy.

Plussat: Location to things happening downtown.

Miinukset: I thought the pool was fine. She wanted a heated pool. Not a deal breaker

Plussat: Staff was very friendly and accommodating. Location was perfect and room was very clean!

Miinukset: Everything was perfect!

Plussat: Location and friendly staff

Miinukset: Parking is valet ONLY

Miinukset: Fire alarm in middle of night. Manager didn't say anything to those waiting in lobby. Seemed to hide from everyone. Booked a King and got 2 Queens. Told no more Kings at checkin. Manager didn't talk to us, he hid and made front desk guy deal with us

Miinukset: I am a light sleeper and would hear a garbage truck around 4 am.

Plussat: Staff was super friendly! Bed was so comfy & location was perfect, we didn’t have to drive anywhere!

Plussat: Hotel employee was amazing and her customer service was very professional and upbeat. I loved the safety and security features of the hotel.

Miinukset: I didnt like that the valet was so high for nightly pricing, especially since i didnt have to use my car and walked to many of my destinations on 6th street.

Plussat: Loved the staff and the breakfast was so good!

Miinukset: The city has a homeless problem and some of them are frequently outside the hotel.

Plussat: The staff,the convenience, the location.

Miinukset: No microwave

Plussat: Location

Miinukset: Breakfast starts too late, weekdays and weekends. Coffee only available during breakfast, should be 24/7.