Bad Hofgastein hotellia

Plussat: The hotel is expensive, but the service, food and willingness of the staff is excellent

Miinukset: Price

Plussat: The hotel was family-owned and the owners greeted me on many occasions. The food was truly exceptional! The service was excellent and friendly. The room I stayed in was very generous in size and decorated in a style that was modern and elegant but still retained traditional Austrian elements. There was plenty of closet space. Every person I encountered that worked for the hotel was friendly & helpful. The spa area was really special - the walls were painted with murals of historical significance. The hotel was close to the center of town and the Alpentherme. There were plenty of walking paths to explore. This was my second trip to Hotel Bismarck and I would recommend it highly.

Plussat: They try their best to be be "more", to take care of any request.

Miinukset: Its a concept hotel. Either you like the concept or you dont. There is a loss of flexibility in choices in this concept. The managing lady is trying her best to take care of the guests, but it involves too much "sales". Overselling becomes annoying sometimes.

Plussat: Astonishing location and view, excellent breakfast, warm, friendly and helpful staff, and comfortable room and facility.

Miinukset: The shower-room in the room is lack a little of privacy.

Plussat: The staff are incredibly helpful and attentive. Warm and cosy atmosphere. The room was lovely and exceptionally clean. The spa and pool facility was amazing and although the hotel was fully booked, these areas were always quite empty which allowed us to enjoy our time and relax. This was appreciated especially after having done a long hike up the Gastein mountains which was about 10-15 walk away from the hotel to the cable cars. I must mention that the dinners in the evening were amazing. The various types of steaks, whether veal, venison or fish were cooked to perfection with flavours to really compliment each meal. Bad Hofgastein isn’t too difficult to get to from Salzburg by train, however there is no public transport from the station to the hotel. The only option really is either to rent a car which would be great for roaming the Gastein valley or get the hotel pickup which is €11 each way. We didn’t drive so used this service, driver picked us up from the platform as train was delayed and helped take the luggage into the car and from car to our room. A service gratefully received after a day of travelling.

Miinukset: Our room was directly opposite another hotel at the front, so the view wasn’t as picturesque as I would’ve liked but this wasn’t much of an issue as we didn’t spend much time indoors. For breakfast and lunch, you are provided with free drinks. However, there is a cost for drinks with cake at the bar. The cake is free. Wherever I’ve stayed before complimentary food came with free drinks, especially tea and cake which is a traditional pairing in the UK. Again, no big deal but a note for future residents. It is the same with dinner, although there is only a price list for alcohol, with non-alcoholic drinks you are also given a bill for at breakfast which is added to your room. However, don’t let this put you off as the four course dinner is better than the Michelin meals I’ve had elsewhere.

Plussat: Gorgeous location, comfortable, spacious and clean rooms, great amenities including multiple pools, spa, restaurant. Friendly and helpful staff, amazing meals!

Plussat: Reception and check in/out was friendly, efficient and very professional. Every hotel personal smiled, greeted and showed genuine interest in ones wellbeing. Food service was exceptional. The wellness centre is a great haven when the weather is bad or your skiing legs need to take a break. My single room was larger than average and very comfortable. The ski bus leaves from the front of the hotel every 10 minutes. There is no need to use a car to get to the ski areas. Location is perfect for a short walk into Bad Hofgastein and for the Angertal ski area. You will need to drive into Bad Gastein if you crave apre ski madness and noisy bars. Better still take a taxi. Hotel is very family friendly, with a kids play room and they will happily provide kids with a simpler evening meal if you ask. I would recommend this hotel in a heartbeat, and look forward to returning for the next ski break.

Miinukset: Everything was perfect.

Plussat: We had HB, so both breakfast and dinner were tasty. Very nice and competent staff. Comfortable rooms.

Miinukset: Maybe too little space at the table for 6 person.

Plussat: Hotel Zum Stern is more than just a hotel, it is an experience. Amazing place to relax and feel like home. Professional and warm people working in the hotel and make sure you are happy all the time. I have to mention one of the best hotel director that I have met ever. Director Claudia is something special. She takes care of every detail. She is there for you all the time. Her staff adores her. Zum Stern will always be one of the best trip memories in our life. We already planned our next visit and looking forward to see again all those wonderful people. We enjoyed everything. Food is amazing, we had fine dine every day. Wellness area is like fairy tale. Location is perfect, not so far from the city and yet set in nature with the amazing view. I can write a story about staying in Zum Stern. Go, experience the beauty. See you soon :)

Miinukset: /

Plussat: Nothing

Miinukset: This hotel makes feel like you are at home super freindly staff specially Clodia and Doreen. Even with Robert attitude (very stiff, need to be more flexible) ; Mainly the hotel worth the stay and I will be back. The breakfast in Zum Stern made with perfection and 7 star hotel style Bravo!!!!!!!, we love our stay in the hotel and we extend it. Big Thanks to Zum Stern Hotel for lovely stay

Plussat: We are travellers, but we have never experienced so wonderful hospitality. Huge thanks to Claudia!, you made our time in Bad Hofgastein Very special!!! The property is labelled 4 star, but I would give it 6: spa facilities are amazing as well as pool, breakfast, dinner, staff attention to details... Thank you all very much; we hope to come back soon.

Miinukset: Our stay was too short.

Plussat: Hotel is located on a quiet place, the stop of skibus is next to the hotel. Delicious meals and choice of very good "schnaps". Very pleasent and helpful staff. Relax zone includes nice swimming pool and variaty of saunas.

Plussat: Zum Stern is a wonderful hotel, exceeding our expectations even though we travelled all over the world and visited many different hotels. The staff is very helpful, knowledgable and friendly. Food is of very high quality and variations between different meals/days are significant. You can expect to be pleasantly surprised each day. Hotel wellness facilities are of a very high quality and cleanliness and the gym is well equipped. I can only recommend this hotel!

Plussat: Very nice place to stay Very close to the centre

Miinukset: It would be nice to refresh the shampoo and shower gel when it is over

Miinukset: The breakfast is the same every day.

Plussat: Our stay at Pansion Gstrein was above all expectations. Excellent value for money, spacey room cleaned daily, very warm, delicious breakfast. Special thanks to our wonderful host Andrea who made our stay in Bad Hofgastein unforgettable. We loved everything about our accommodation, more fruit at the breakfast and a little bit more comfortable mattresses would be great. But this is not a critique in any way, just a thought.

Plussat: The houskeeper is a marvellous lady, helpful and charming. We were impressed with cleanliness at the property and would highly recommend it as a budget accommodation in Bad Hofgastein.

Plussat: Attentive owner and staff

Plussat: Excellent bed and breakfast.central also quiet

Plussat: Mukava perhehotelli, ystävällinen isäntäväki, hyvä aamiainen ja erinomaisen keskeinen sijainti.

Plussat: Friendly staff! Big room! Big bathroom...balcony! Excelent location!

Plussat: Very attentive staff, excellent facilities, including pool and saunas, free entrance to Alpentherme, very delicious dinners at a reasonable price.

Plussat: Very clean and well maintained property. Excellent location in the village center, linked to the thermal bath through the underground path. Excellent 5 course dinner and breakfast. Very nice mountain view from the balcony.

Plussat: Rosa at the front desk was very friendly, helpful and assisted with some great local recommendations. The location of the hotel is very good- located in the pedestrian area, across the road from a supermarket and 10 minutes walk from the Gondola.

Miinukset: Soundproofing between our room and the one above was not great and we could hear them moving around each morning at 5.30am.

Plussat: Very friendly staff! Great selection of food for breakfast and dinner. Nice central location with underground access to the Alpentherme.

Plussat: Best hotel I stayed ever in badhof gastien

Miinukset: Nothing it was the best

Plussat: Everything

Miinukset: N/A

Plussat: Location

Miinukset: The price and food

Plussat: Everything

Plussat: It was perfect

Plussat: Location. Food was good. View of the mountains from our balcony.

Miinukset: Only one towel per person for the Spa. There was an issue with our sink. We reported it on the first day but it never got fixed.

Plussat: The accessibility to the Alpentherme through the tunnel. The restaurant - good breakfast, nice dinner!

Miinukset: The staff could’ve been more friendly and more helpful with info. Out of 6-7 staff members we interacted with, 2 were more pleasant and helpful.

Plussat: Very accommodating personnel. Cleaniness. Direct access to the Thermal Spa. Great for families with small children (ours are 3 and 1yo). Beautiful landscapes, good public transport access.

Plussat: Food is fantastic

Miinukset: Decor and over all amenities, minibar was empty , the Palais wing Resturant and bar were closed, furnishing was ok, I expect better from a 4 star.

Plussat: Christmas dinner in the hotel was very good, the atmosphere in the hotel was nice and cozy. Also the bar was open and after dinner you could sit near fireplace with a glass of wine.

Plussat: Breakfast was excellent

Plussat: Everything. Super hotel, in a great location, lovely staff, great restaurant, lovely room, and fantastic value for money. Must mention "Viktoria" in the restaurant, so helpful. We had a wonderful time. We will be back.

Miinukset: Nothing

Miinukset: Very bad operation of restaurant for dinner and no seats

Plussat: the spa area was very clean and we really enjoyed the spa facilities. The room was comfortable with a beautiful view and very clean. All the staff we met were polite helpful and friendly.

Miinukset: I would like coffee making facilities or kettle in room. Would like the outdoor pool open longer in day as we do not ski

Plussat: Charming hotel with evidently very nice and careful owners who love their house and expect it from guests... Nice decorations with lovely details; beautiful and comfortable spa zone... very clean everywhere... would like to come back in future

Miinukset: I am very difficult with Austrian food, I am sorry for that... breakfast was good... i tried once lunch in the hotel but soup and pasta were so salted to my taste, and so much vegeta ... it's not a problem of a hotel but all the other places I visited had the same problem for me... I think such a nice hotel could maybe found a nice chef knowing well international gastronomic cuisine! No more complaints

Plussat: One of the best hotels in a quiet part of town, just a short walk from the center. Parking across the street in underground garages. The clean and large rooms, if you get a family room you got a large balcony overlooking the mountains. Very rich and tasty breakfast. Dinner I can not evaluate, we used a lot of nearby restaurants. The only downside is that if you have small children who live water and swimming, you have to go to the pool in the morning before breakfast and even the night after your return from the trip:-)

Plussat: Must say that this stop on the way back to Sweden was a fantastic stop, nice hotel, friendly staff, perfect breakfast, nice area, in all a perfect short break

Plussat: Very nice place and view.

Miinukset: We didn’t feel that we are waited in hotel. Were second time there and strange was that you can use bath are only if are ready to be naked there. Had problems with restaurant part where each time we had problems with getting table and reason of it was mentioned that its very busy. Question for me was why than we are not in top priority?

Plussat: Breakfast was really good and the locations. Parking was in a parking hall.

Miinukset: The bed was good and really bad for other side.

Plussat: Great family room with stunning view. Kids loved the super warm pools. Lovely garden. All very relaxing.

Miinukset: Strange policy to not allow non half-board guests to sit near windows for breakfast!

Plussat: Fantastic property! Staff were friendly and helpful. Loved Sebastian’s G&Ts. Location was perfect. Lots of local hikes and community events (concerts, music in town, evening shopping). Facilities were fantastic! I enjoyed a massage and the radon baths! I highly recommend the Impulz and will be back again!

Miinukset: Nothing! Everything was fine!

Miinukset: The room was very small, so was the bathroom. The shower barely fit one person

Plussat: The view from the heated outdoor pool is amazing. Rooms are clean and very comfortable. Staff is very pleasant and helpful. Restaurant is definitely one of the best in the region, I think. The place is about good vibes :)

Miinukset: Restaurant closes at 20.30 - what people who arrive later or get hungry later should do? It's a small town, nowhere to go. Places at this level should have better and faster Wi-Fi. Sometimes you host people who have to work remotely, please think about it.

Plussat: Location- close to town centre, close to ski bus . Breakfast was delicious, very friendly owner.

Plussat: As previous guests at the Eden haus apartment I would like to say that it was a very nice place to stay at as well as it was a very clean and spacious place. Further more the owner of the apartment was very polite,helpful & kind.

Plussat: Friendly and helpful owner.

Plussat: The staff was very friendly

Miinukset: -

Plussat: Good value for price. In a walking distance to the centre of Bad Hofgastein. We liked enough vegetables for the breakfast. The bed was comfortable. Easy and free parking.

Miinukset: We missed some basic stuff such as shampoo in the bathroom. Also, the coffee for the breakfast might be better.

Plussat: As soon as we drove up the presentation is clean and welcoming, easy to park in the free car park. Inside the staff were excellent and explained the facilities and how to work the coffee machine. Also drinks available on an honesty system where you write down what you used. Did not have a lift but had next best thing a luggage lift. 10 minute stroll to town, nothing but good things to say. Oh WIFI

Miinukset: Nothing I did not like.

Plussat: They are always available and did all it take to make our stay comfortable. They provided us with special bed for my father immediately after the request at a reasonable price.

Plussat: Big apartment nice staff great location

Miinukset: The price

Plussat: The view was just amazing ! Loved everything in the kitchen area . From dishes to coffee machines everything you need is provided . The floors in the bathrooms are heated which is amazing ! So sad we only spent two nights here but we will be back !

Miinukset: No English Options on the tv

Plussat: the view was amazing and the stuff are very helpful

Plussat: Location

Miinukset: The receptionist was rude and had no training on how to properly treat guests staying at the hotel, last time I stayed at Alpen parks was 10 years ago and this is my 2nd time I had higher expectations in addition to charging me for using a wheelchair and the rooms were not clean nor the bed sheets I had a large family with me we rented 5 rooms and we were probably about 20 people and that's no way to treat guests staying at hotel with this number.

Plussat: The size,the kidness of the owners

Miinukset: Nothing

Plussat: Very welcome stuff,nice place,i would like to visit this hotel in the future

Plussat: Good location in village with bus stop directly outside which made getting to/from the ski slopes very easy. Lots of choice at breakfast buffet. Nice clean spa facilities. Very friendly helpful staff.

Miinukset: Disappointed that the hotel restaurant only offered a set 3 course menu each evening which meant we had to find an alternative each night.

Plussat: We have travelled as a family with my wife, 13 y.o. son and 21 y.o. daughter. Rented two rooms. Everyone was happy. Good location - in the middle of beautiful neighbourhood, right next to the bus stop. Buses are free and take you to the lifts in 5-10 minutes. Before 11am busses go every 10 minutes, after - every 30 min. Parking was also always available at the back of the hotel. Staff is very welcoming and helpful. Rooms are clean and comfy. Nice sauna at the basement level. Loved the city itself, restaurants, activities and views. Visited ice skating rink, feeded ducks in the lake at 300m from the hotel... Visited amazing termo with plenty of hot and cold pools both indoor and outdoor, also in the close proximity - 500m or so. Highly recommend this location!

Plussat: Nice cosy hotel

Plussat: Cute, cosy, great views and location. Very friendly and helpful staff, with a good restaurant. Definitely recommend, great value for money.

Plussat: Extremely friendly and service minded staff. Very nice breakfast. The hotel is situated quietly, but still very close to the centre of the town. The ski bus stops right outside the hotel.

Miinukset: The bed rooms are clean, but they need renovating.

Plussat: Nice reception and staff, very nice and clean room, wellness center of the hotel is quite and big enough. Free gym room and bicycles are added value for our family. Breakfast was also very delicious.

Miinukset: p

Plussat: Thermal pool, excellent staffs, comfy room

Plussat: Bad Hofgastein is very beautiful town.

Plussat: staff friendly, professional, supportive breakfast good drink option halfboard dinner tasty

Miinukset: indoor pool water is cold. drink price is bit high

Plussat: Amazing View clean room Excellent service

Miinukset: Slow wifi hotel restaurant open on few hours onley

Plussat: Literally nothing

Miinukset: I had my worst experience at this hotel, the staffs were entering the room without knocking the door, and they were treating us in a bad way, I would never come back to this hotel even if for free

Plussat: The warmed up pools outside, indoors The great SPA areal Very nice and friendly staff from reception to room cleaners to food service Great dinner meals and breakfast buffet and cake snacks in the early afternoon. Ideal location very close to city center and to the mountains.

Miinukset: The distribution in our room was not optimal for us. In the future we'll ask for another room (i.e after visiting some other rooms) Items can be lost and unfortunately not recovered anymore in the indoor pool, a safety net should be added to the edge of that pool. The WIFI was not always working from our room.

Plussat: All the Staff was very very helpful and friendly (especially in the restaurant and Reception) ! Great food too. And family friendly. Big Saunas and wellness. Good central location and 5 min walk to skiing .

Miinukset: Really nothing

Plussat: I loved everything about my stay! Very nice staff and lovely facilities. Great view from our room 212.

Miinukset: Pools in the Spa are a bit cold.

Plussat: I like the view

Miinukset: It smells like old place , pillows wasn’t comfortable, no water heater which is important ( wifi is always weak ! ) , breakfast wasn’t good at all , no omlet and many types of cheese , and there is no heater for the bread !

Plussat: Very Nice hosts, perfect location, great view. Well recomended!!

Plussat: They hosted drinks on new year's eve was a lovely touch.

Plussat: Central position with good parking. Staff very helpful and good local style food.

Miinukset: Small lift only serviced half floors so had to carry cases up two flights of stairs.

Plussat: Breakfast OK Good choice Reception: Friendly

Miinukset: Parking place situation

Miinukset: The breakfast is so normal , there are not choices , only few simple things. The rooms are too too too small.

Plussat: Close to everything in Bad Hofgastein and very professional and helpful staff.

Plussat: All was excellent. Everybody in this hotel is doing his maximum for you. Could not be better. Perfect room, huge breakfast, excellent diner.

Plussat: Excellent location, very good dinner, clean room and bathroom, quiet hotel, nice restaurant staff, free parking place.

Miinukset: Outdated room and bathroom, smell in the room upon arrival, reception desk staff.

Miinukset: They say if you don't go out we will charge you

Plussat: Great people in the reception , Karim ( from Turkey) in the Resturant provide us with great service.... I recommend it strongly as we book a double room with balcony with great view... The have limited free parking but they provide garage barking with very cheap cost per night ...3 €/ night Thanks for the whole team really it is a 5 Stars not 4 Stars.

Miinukset: Nothing

Plussat: - excellent location - very supportive and friendly staff - spa and wellness area

Miinukset: - no AC in room - a little bit hot inside a room during summer days (avg outside temperature 28C)

Plussat: Hienosta kulmahuoneesta! Sijainti on aivan täydellinen, sieltä kävelee hissiasemalle 3 minuutissa ja keskustaan 2:ssa minuutissa.Ystävällinen henkilökunta, jopa liian ystävällinen, nuoret baarimmestarit hoitavat työnsä hurmaavalla, sympaattisella tavalla.

Miinukset: Aamiaisesta, aikaisemmat asiakasarviot kertoivat monipuolisesta aamiaisesta, mutta nyt se ei sitä ollut. Ei ollut nakkeja, ei pekonia, ei kananmunia, ainoastaan leipä ja muutama leikkele, nekin vähän arveluttavasti ilman kylmennystä. Aamiaishuone kaipaisi jo remontoimista

Plussat: Very pleasant hotel, excellent view from the room. Extremely friendly and helpful staff. Nice swimming pool.

Miinukset: Nothing to be mentioned.

Miinukset: The hotel very nice and clean . Breakfast compared to past experience from other hotels a bit poor plus if you happen to go late you only get whatever was left in the buffet No replenishing on the finished items.They also serve sweets in the afternoon but for a cup of tea or coffee to accompany them we had to pay. Very poor choice of hospitality!!!