Beirut hotellia

Plussat: Spacious one bedroom apartment Friendly staff Various selection of breakfast but standard

Miinukset: The rooms are dusty maybe because of the fitted carpets ! AC in the living room was not cooling well!

Plussat: Cleanliness, helpful staff, spacious room. A nice place to stay

Miinukset: Nothing actually. Its was a great short stay

Plussat: The hotel exceeded my expectations. I was pleasantly surprised by the responsiveness of the staff. I check-in late at night and mentioned that I will need iron in the morning. Not even 10 minutes later, they brought it to my room. Many other things left a good impression of customer service. Also, the rooftop opens a great view of the city!!

Miinukset: First of all, you should really consider extending the rooftop opening hours. If you don't want to keep the bar open before 6 pm, open access to the terrace only. Secondly, I had to check-out in a hurry, therefore, I forgot my ring in the room. When asked the reception, they said no one found anything. However, when I confronted the cleaning lady, she brought it back within minutes.

Plussat: Everything... Good place , Friendly employees, V Clean ...

Plussat: Staff was friendly and helpful, great location close to Sassine Square in the heart of Achrafieh! Comfortable rooms -very good value for money.

Plussat: Everything was wonderful. We were welcomed by the warm friendly staff at the front desk (sorry, I forget her name). The room was set up exactly as we needed with a crib and extra mattresses. One of the AC was slow to turn on when we arrived and they immediately sent someone over and it was working that evening. The room was super clean and comfortable. The breakfast spread had lots of options. The staff at the restaurant were great as well.

Plussat: The room is bigger than expected

Miinukset: The WiFi was horrible, kept disconnecting, and the TV had only 5 local channels

Plussat: Great location, large clean rooms

Plussat: Location convenient

Miinukset: Bed was suppose to be king but it was separate beds joined and felt not comfortable

Plussat: Friendly staff, beautiful view, good food, luxury room, spa facility

Miinukset: Nothing to say

Plussat: The hotel has classic decor, i liked that the concierge will do anything from reserving restaurants to getting a taxi and give you a lot of recommendations of places to visit. The location is good you can cross the street to stay in zaytona bay that has a lit of coffee shops and it is a port with nice atmosphere.

Miinukset: The rooms has thin walls you can hear the horns in the main roads and your neighbors.

Plussat: excellent location, friendly staff, clean property

Miinukset: nothing

Miinukset: i have been in phonecia for 2 times before and hotel was always great with its very friendly and helpful employees, great service and comfortable rooms. But this time it was drastic, pool was very dirty, room was smelling humidity, even plugs werent working. There won't be a next time unfortunately!

Plussat: Location- super clean

Miinukset: Food quality not good in compare to all restaurants in the city. Everything is so slow from check in to room services to check out

Plussat: Nothing

Miinukset: Everything

Miinukset: The sound isolation in the rooms facing the sea is very poor, noisy even on the highest floor.

Plussat: Who clean rooms

Miinukset: Valet parking

Plussat: The facilities and location were great

Miinukset: It takes longer than usual to deliver anything to the room or even when I called for laundry.

Plussat: Staff and location are GREAT

Miinukset: Very old property. Tiny closet. Cheap iron. Old TV. No technology in the room. Good for the 1980s

Plussat: Everything we came a cross was beautiful, in the hotel, around the hotel and the city. The hotel was located in a great place, you don't need car to go to the beach or restaurants on the beach. The staff were friendly and opt to help.

Miinukset: We were not taken through the facilities in the hotel. I'd prefer if the hotel make a brochure or video presentation on the room's TV to show all the facilities or take the guest on a tour to show the hotel and the facilities of the hotel, so the guest can see it while relaxing in the room to tour the hotel.

Plussat: the decor was amazing, the staff was very friendly, the location was great, the security was outstanding

Miinukset: Wifi speed was shocking

Miinukset: The bed mattress And pillows smelled like pee maybe there was a kid before and they didn’t clean it well I requested to change the pillows but the the smell didn’t go it was the bed room 2214

Plussat: Location, faculties

Plussat: reception was very helpful perfect location

Miinukset: the floor and room had a weird smell most likely from the carpets because of the humidity.

Miinukset: There was a leakage in my dressing room Also, shower room floor was old and does not raise to the standard

Miinukset: Very expensive

Plussat: Excellent location. Close to the bay and clubs.

Miinukset: Nothing

Plussat: The service Staff And location

Miinukset: The price

Plussat: Everything

Miinukset: This hotel like other Four Seasons hotels that I have ever stayed, provides excellent hospitality. Especially, there is ATM located at the hotel.

Plussat: Friendly staff with a great support

Plussat: Great location.. good service

Miinukset: Over used

Plussat: Great room, very comfortable bed, amenities, gym and location. Excellent breakfast. Staff are very attentive and courteous. Good security and airport transfer service.

Miinukset: Getting asked by staff on rooftop bar L26 to change out of my bermudas into full length trousers AFTER I had ordered and received my drink!!.... Fine, I did so then dicovered that this does not apply to women!! Sexism in action! Paying guests should have priority access to tables on N26 which is open to every poseur in town!

Plussat: This hotel was a dream. Amazing service, gorgeous rooms, beautiful rooftop pool! I didn’t want to leave.

Plussat: The design and decor. The rooftop is very special. Excellent service. We had dinner one night which was delicious.

Plussat: beautiful hotel

Miinukset: i think they need to put a full length mirror and a safe in each room

Plussat: Perfect position & very attentive staff

Plussat: The pool is amazing, great view. Dinner on the rooftop was topnotch. The room was very spacious.

Miinukset: only one elevator is available

Plussat: It’s vintage and has an old vibe to it that is so charming

Miinukset: There was renovation it was a bit noisy to wake up too it

Plussat: Good location, good facilities, the bar works 24hs a day. Nice menu at the restaurant. The room's are spacious and very clean.

Miinukset: The Wi-Fi didn't work properly, they should improve this. There's only one elevator and it's slow. No Gym yet but they are building one.

Plussat: Hotel design and breakfast area.

Miinukset: I got few bites from insects while sleeping(also my partner) maybe they need to check beds/sheets

Plussat: Lovely hotel in a very good location. It has old world charm.

Miinukset: The bathrooms are dated and there is no walk-in shower cubicle. Limited facilities as there is no coffee machines in the rooms and the bottled water not enough for guests.

Plussat: Great location, helpful staff and good facilities.

Miinukset: I cant really fault the hotel for this. Its located in the busy downtown district which is one of its main attractions. However, that also means that there could be nights where your sleep will be disturbed due to loud music and parties in the street next to the hotel. The insulation is definitely not enough to stop the sound coming through.

Plussat: Location

Miinukset: Bad Smell Room service kind of slow

Plussat: Very stylish and architectural

Miinukset: N/a

Plussat: Everything great

Miinukset: Nothing

Plussat: Quirky architecture. Modern art. Traditional comforts.

Plussat: The whole facility was premium feeling. Everything to the final touch was A+. Pleasant surprise was organised by the staff for our honeymoon

Miinukset: Smelly around elevator shafts

Plussat: great breakfast.. great roof top

Miinukset: Internet surfing was a horrendous experience.. on off all the time I am surprised by the number of your questions related to the bathroom..

Plussat: Location is prime. Areas of interest such as high end shopping and multiple great restaurants within walking distance. Easy access from and to other parts of Lebanon and airport. Service was truly implacable and could not have wished for anything different. Very modern and clean look to hotel.

Miinukset: Nothing to complain about. Did not try the restaurant but tried the bar and cigar lounge and was very impressed.

Plussat: Proximity to all restaurants and retail downtown Nice contemporary bedroom furnishings Breakfast buffet has extensive options Overall interior contemporary design of the hotel

Miinukset: Delayed delivery of the room, it was past 4:30PM when we finally were able to secure the keys. Other clients had the same issue. Don’t go for the pool, it’s small on the rooftop with no afternoon sun - the view over downtown is however amazing. A “thank you for staying with us” would have been nice upon departure. Receptionists aren’t the most friendly.

Plussat: Cleanness of the rooms

Miinukset: Concierge services is misleading they guide me to a places i wouldn't normally go to No shattaf in the bathroom

Plussat: The location

Miinukset: The stains on everything (it doesn’t go even with cleaning, maybe need to renew some rooms?). Also, it’s so overpriced even for its location, but it is overbooked so..., maybe I’m wrong and it’s worth it.

Plussat: Cyril, the manager, was wonderful! So happy and accommodating! All of the front staff were also very friendly and willing to help with anything!

Miinukset: Nothing

Plussat: Great location, Amazing stuff All very welcoming and helpful Big and comfortable rooms

Plussat: Great location and friendly and helpful staff. Good breakfast. Good sized room with an ironing board, a kitchenette, and a balcony. Basically a very practical hotel in a very good location.

Miinukset: Been staying in this hotel for the past 5 years for the many positives mentioned above. The only thing that wasn't up to expectations this time was the AC in the room. It just wasn't functioning smoothly and comfortably and seemed like it's time for a general maintenance or even an upgrade.

Plussat: The staff very friendly

Miinukset: Nothing

Miinukset: Nothing

Plussat: Staff were very nice. I asked for a good view and got upgraded to a business suite. I like the breakfast, good variety. The lobby is very nice and friendly. Location is excellent and very close to very nice restaurants, bars and lounges.

Plussat: The location was just perfect! Walking distance to practically everything you need, clean and safe neighborhood.

Miinukset: Nothing

Plussat: The location is unbeatable. The staff is excellent. The views from the balcony are postcard-perfect. We did not have breakfast at the hotel. The free underground parking is a big plus.

Miinukset: Nothing

Plussat: I like this property as it’s spacious and has all the necessities a five star hotel offers. Easy to check in and out with room service being decent too.

Miinukset: Found a large insect in the room. Doorbell kept going off sporadically, called the hotel and after half an hour, the solution was to put the DND button on. Pool doesn’t get sun.

Plussat: The hotel has very fun and interesting decor! The breakfast was very good and the staff were all very friendly. I would definitely recommend staying here, especially if you have children and enjoy something a little different and unique.

Plussat: It was an amazing hotel service was great Staff was very nice and helpfull I will stay there again and refer friends

Plussat: Excellent service. The best was super comfortable. Staff was incredibly helpful and were really friendly I was only there for 1 day so didn’t get to use the facilities but the room was spacious and well equipped!

Miinukset: Nothing, everything was great.

Plussat: everything

Plussat: The location was great

Miinukset: The entrance was bad

Plussat: I like everything about this hotel as my favourite in Lebanon by far. Cozy, clean, comfortable and best location.

Plussat: Nice room and bathroom. Clean upon arrival.

Miinukset: We stayed for 3 days and nobody came to clean the room during our stay. We were missing all the first day and when we returned to the hotel we saw that the room was as we left it, there were no towels to have a bath and I called the reception to bring me towels and told them that nobody came to clean. They asked if I had the "do not disturb" card on the door and I told them no. They apologised and they brought me towels. The next day the same thing. We were missing all day and again nobody came. Upon leaving I told them that nobody came to clean the room during my stay and again they asked if I had the "do not disturb" card on and I told them no and they contacted the cleaner to find out but no answer was given to me whatsoever. Also upon arrival they asked for $100 for two rooms in order to have the mini bar and if something was taken out they will charge it from there and return the rest of the amount. I told them not to lock the money and to charge me upon checking out and they denied. They locked the mini bars. I then came back and gave them $100 in order to have the mini bar unlock to have some cold water during out stay. At the end we had nothing taken from the mini bar and they told us that the money will be return to me in about 20 days. This is unacceptable.

Plussat: Really nice and trendy Boutique hotel in Badaro. The room was very spacious and clean (modern amenities). The hotel has a lot to offer from a café to restaurant an barber shop. The staff was also very pleasant and helpful. I really enjoyed the neighborhood (Badaro street) with its great restaurants and bars.

Miinukset: I liked everything about the hotel. My only criticism (and this is more personal taste than anything) is the roof top. It is very nicely decorated; however, the pool is a miss. I do not see the appeal in having a semi-indoor pool crammed near a bar and seating area. It just felt awkward. Despite the intense heat during our stay, we opted to use an outdoor pool at another hotel to cool off. Again this is just personal preference, but they should have created a full on outdoor pool for sunbathing.

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: It's clean and the staff are very helpful

Miinukset: The internet was disconnecting a lot

Plussat: They have great staff they are all friendly and welcoming

Miinukset: The location

Plussat: Clean, Cousy , staff are cooperative especially: Nesrin , Adam , Obaid , Mohammed.

Miinukset: A bit noisy at night from neighborhood

Plussat: Staff are amazing and took good care of my parents

Plussat: The best part of my stay was to chill at the rooftop pool, relaxing atmpsphere, ambiance and nice green trees... Food & cocktails were very delicious. Location is great, no traffic at all. There is everything u need around the hotel. Top facilities top hotel Highly recommended.......

Miinukset: nothing

Plussat: Breakfast was good. Staff super healthful would like to thank the chef - Adib, multitasking Charbel and most welcomed me to the urban central suits - Adham (Adam) concierge/receptionist.

Miinukset: Location, not a best, maybe its great to reach the centre by Uber(used it an everyday day), but not walking around. The view was not the greatest either, as you can see old cars, a pile of old car wheels. `Shower room floor/wall had unpleasant yellow stains. Cupboards had repair/plaster yellow marks left on, not finished job. Missing hangers. And don't get scared, when the electricity goes off and comes back in the 40s out of blue, as apparently, it's normal in Beirut. The season was already off apparently, so did not see anyone on a rooftop bar or using the jacuzzi.

Plussat: Very friendly staff

Miinukset: Nothing

Plussat: The hotel is very clean modern furniture the staff were nice

Miinukset: Noisy in the mornings from the cars The electricity goes off alot for seconds They don’t give extra key

Plussat: Clean room ..great and friendly staff Feels like home

Miinukset: The breakfast has limited options..didn't taste that good..need to be improved

Plussat: It is not first time to be in Living. It is excellent place for people that come to Beirut for business. The location is perfect not in very centre but in walking distance from important locations in the town. Extremely clean and hospitable place.

Plussat: Everything

Miinukset: Nothing

Plussat: I try hotels for fun every once in a while. But i found beirut homes great, even ideal for when i want a little break without paying hotel prices

Plussat: Got a complimentary upgrade to a 1 bedroom apartment :)

Miinukset: Very small bathroom and tiny shower In the kitchen it leads to an industrial looking area for the vents

Plussat: Comfortable, central, clean and welcoming. A great place to stay in Beirut, just a few minutes walk from the national museum.

Miinukset: We liked everything.

Plussat: Friendly, professional, and polite staff

Miinukset: The Cemetery very close

Plussat: Very dirty the shower was VERY dirty with alot of hair in it!! The cleaners didnt clean it well and when i asked the reception he said they all leave at 5 pm and it was 6 pm bcz i checked in late... Never going back there its super expensive for zero value!

Miinukset: Very dirty Super expensive for this kind of service Old showers and toilet

Plussat: Great location. Helpful staff and clean rooms. Great value for money

Plussat: Location

Miinukset: nothing

Plussat: Amazing pool and spacious rooms

Plussat: The pool is amazing1

Plussat: Clean and quiet

Miinukset: The staff was mask face

Plussat: Amazing view from the rooftop pool.

Miinukset: Too cold water in the pool. Slow elevators.

Plussat: Spectaculair view from the rooftop pool & terrace. The suites with balcony are very spacious and comfy. Helpful staff.

Miinukset: Only the pool area needs some more attention. Left towels everywhere. Sometimes litter. The rooms however are very clean.

Plussat: Excellent service , location was great ...near to hamra street and ABC mall (5 to 10 min walking) , breakfast with good spread and flight was late so they accommodated late check out There was 1 hour evening event by the hotel with drinks and bites on compliments...every Monday Wednesday and Friday....as such this is great way to engage with other guest

Miinukset: Overall floor was quite but the clock in the room was making sound.....also the view could have been better

Plussat: Breakfast was great

Plussat: Apartment was clean and modern with everything you could need for a long weekend

Plussat: Very convenient. Good value for money.

Miinukset: Pillows not comfortable.

Plussat: Well maintained 5*, great stay in all facilities like poolside, room, etc. Appreciated honeymoon package which was customized on request and well prepared on full convenience...

Miinukset: Little bit slow and non prepared attendance in the restaurant (Candelabra) in the evening, considering its Saturday evening and not too many guests. Mistakes like no steak knife for beef, not refilling the drinks (even water when necessary... less sect...) but reserving the bottles on side... nothing severe.

Plussat: The staff, service and facilities

Plussat: Everything was wonderful

Plussat: Spacious and luxurious place. Ms. Saria Ghorayeb was polite and professional.. tried to make it up to us after facing several issues..

Miinukset: Not clean.. bad service.. rats were spotted at the jet bar..

Plussat: We stayed in the pool deluxe room, 1004. I highly recommend it with your own private entry into the beautiful pool. At nighttime it’s so romantic. I highly recommend the spa. We had an amazing afternoon using the sauna, steam room, and cold plunge facilities. I also had a hydro-facial with Takla. She was so professional and knowledgeable. All of the spa staff actually was amazing.

Miinukset: The fitness gym was amazing but needed more equipment for free weights and those who weightlift.

Miinukset: The pool should be warmer at this time of the year

Plussat: The upgraded room overlooking the resort and sunset

Miinukset: The loud music by the pool until 2 am and more ! The service isn’t very fast

Plussat: Felt like I was on vacation, the resort is great. Staff was so friendly.

Miinukset: The doors in the hallway to get to the rooms. The salon closes on Sunday which was inconvenient.

Plussat: Pool

Miinukset: Location and beach

Plussat: The Staff and Management of the Hotel made everything feel perfect.

Miinukset: None

Plussat: Excellent location and beautiful views

Plussat: Staff friendliness

Miinukset: All was good

Plussat: Clean and quiet and prime locatio

Miinukset: Everything was great except that they withdrew the charges twice and i had to wait for 15 days for a refund, but everything else was great.

Plussat: Big rooms, clean, high ceiling

Miinukset: The location

Plussat: Staff excellent, room service efficient, fast and food tasty. Room very comfortable, spacious and silent.

Plussat: The staff is incredible,

Miinukset: Too pricey,

Plussat: its not my first time at the key and what i most like abt that accomedation is they always meet my expectations althught the hotel has been there for more than 3 years the rooms looks as if they are brand new and very clean its comfy place with best location in beirut during summer in my last stay, i had an upgrade from standard room to junior sweet :D

Miinukset: nothing

Plussat: Modern clean and big rooms

Miinukset: A bit off the main roads

Plussat: Thanks for all especially Christina

Plussat: Super comfy room

Miinukset: Nothing

Plussat: Luxurious room Nice view Confortable bed

Plussat: Friendly helpful staff, very comfortable bed.

Plussat: The restaurant staff made sure we tried all the local delicacies, prepared special dishes for us and in general were very attentive and caring. The reception staff and concierge assisted us with our itinerary and restaurant and taxi bookings. We found the staff very much focussed on delighting the guests.

Plussat: The room was amazing

Plussat: The staff are very helpful . Good service .

Miinukset: They should inform the guest about parking charges in advance . I was thinking free of charge for genius booking member .

Plussat: ECXELENT HOTEL AND FACILITIES. NOT THE BEST VENUE IN TOWN

Plussat: The room space & the helpful staf

Miinukset: Nothing

Plussat: The room is big and clean and comfortable.

Miinukset: The price is very expensive

Plussat: Spacious room. Very clean. Spacious balcony. Spacious bathroom with a tub and a shower-box. Humble mall connected to the hotel. Great pool but a bit small. Great gym. Friendly assistive staff. A supermarket and a gas station walking distance.

Miinukset: The location is neither by the sea nor nearby touristic sights. However, it takes 10-15 minutes by car to reach the touristic places. So, it’s not very far.

Plussat: very lovely staff. a great location. and overall simple but clean rooms.

Plussat: A relaxing oasis in the middle of Beirut where both locals and visitors seem to enjoy hanging out. The staff were super friendly and welcoming, serving us welcome drinks and organising airport transport etc. The breakfast was great as well. The room and the place in general was very clean.

Miinukset: The room where we stayed was in another building down the street and was not so well sound insulated to the corridor, but it didnt really matter in the end.

Plussat: I*m really sure that you can*t find in Beirut any hostel better than Meshmosh. Location is great, rooms are big enough for morning exercises :) but the main - people! Michael and Cynthia, you are amazing! Your hospitality is more than your job! And breakfast! Seriosly, if you compare prices you probably will notice that here is more expensive, but it is have the sence! Breakfast is amazing here: eaga, beens, vegetables, cheese, hum, jam, fruits, coffee...it is more branch! Special thanks for drinking water and eco-caring :* Defenitly, it is the best option for staying.

Miinukset: i really don*t know :) well, lets*s say - book-crossing corner? :)

Plussat: The hostel is very well located and you can go walking everywhere to visit the city (very safe neighbourhood). It is very clean and peolpe, both staff and guests, were very nice; it was perfect to arrive at night and have a beer there. Despite outside was very hot, there is an A/C for each room. Moreover, breakfast has many options and every day you can decide what you prefer. Staff was so so so helpful.

Miinukset: Nothing.

Plussat: good location and great staffs

Plussat: The room, the staff and the sustainable touches like bottomless filtered water.

Plussat: everything

Miinukset: the taxi to the airport in the night did not come, had to find one in the street, but still got there in time

Plussat: Employees are really nice and helped me to travel to the various locations. Clean enough.

Miinukset: Can be bit cheaper.

Plussat: Social. Staff were friendly and able to respond to myriad queries. Also able to juggle things to make a tour reality.

Miinukset: Constant smoking outside albeit a nationwide problem.

Plussat: The staff was awesome! - very helpful, accommodating and resourceful. Breakfast was great with multiple options!

Miinukset: Very minor comments - Washroom's doors were not lockable. The wifi could also be improved so as to properly reach the dorms.

Plussat: Location - staff

Miinukset: Internet should be free

Plussat: Every thing was amazing , the staff were so friendly from haitham , aya , karam , and Sheehan , room serves was amazing the food taste so good even when I wanted to take the food to the room the allowed it becomes my mom wasn’t feeling well , also they allowed me to say bit late because there was a gab between my check out and my flight ,thank you so much for every thing and if I come back to Beirut I would definitely stay there again

Miinukset: Only that they didn’t had view

Plussat: Nice location next to shopping center there are many good restaurants nearby

Miinukset: Actually nothing

Miinukset: wifi very week

Plussat: Great Location

Miinukset: No swimming pool

Plussat: Everything

Miinukset: Nothing

Plussat: Location and perfect hairdresser salon

Miinukset: The door for check before entry

Plussat: location quite central and near by ABC mall

Miinukset: rooms required an upgrading traffic noise …...even late night …..

Plussat: Great Location, Great Staff.

Miinukset: Nothing

Plussat: Good location , nice room and very calm. Near everything

Plussat: It is within small mall, whcih contains cinema, McDonald and kids recreations.

Miinukset: I think it is a little overpriced, as I stayed in Crown Plaza Alhamra alos in the same visit and it was cheaper. Everywhere else CP is higher rate than HI as both are same chain of hotels, except in Beirut!!

Plussat: My first choice in Beirut!!! The welcome was great, location was excellent, cleanliness and comfort of the room were outstanding.

Plussat: i liked the location

Miinukset: when i checked out i figure out that they deducted from my credit card more than what i signed up for when i booked through booking.complus the are still holding the amount for the first night till now its pending and they never help when i tried calling them after they took more they also are holding more money thats very bad

Plussat: Its Location

Miinukset: yes, in fact i was disturbed with a lot of young women coming at nights to serve customers in their rooms, also there no security exist at the elevators.

Plussat: The staff were very helpfull and they even upgraded my room.

Miinukset: Some noise from outside.

Plussat: The location

Miinukset: I booked for a studio but i didn't see anything even close to that, Its just a regular room!!. the rate is high

Plussat: Nothing

Miinukset: This is without a doubt the worst Hotel I have ever been in. $470 per night, poor service, the most uncomfortable bed, poor decor. My advice is don't go to this Hotel ever.

Plussat:

Miinukset: the hotel staff was very rude and exploitative. i have a very long good history with holiday inn, but this time they were very rude

Plussat: location

Miinukset: staff tretment specially front desk mr.rami who was un polit person

Plussat: The best at this hotel is the location. it is near every thing and easy to reach to downtown and many other places.

Miinukset: the cleanliness of rooms. There cleaning staff seems to be from out of the hotel, and they are taking long time to start cleaning the rooms. I was going out and coming back many time to my room and it was still not cleaned !!! until I call them once and twice to comment.