Beirut hotellia

Miinukset: Hotel charged me for extra nights when I wants sit check out early

Plussat: Early check-in: We arrived at the hotel around 9:30 a.m., within 15 minutes we were provided a room. Nice and friendly staff: Advised for recommended day trips and places to go for shopping and nightlife.

Miinukset: Breakfast should be included in the room price.

Plussat: All the staff we encountered were unfailingly courteous, cheerful,attentive and helpful. They were a credit to the hotel and one of it's best assets. we also like the reception area, with comfotable chairs, tasteful pictures and a piano player, although it would be good to have this every evening.

Miinukset: The absence of a good selection of restaurants was a drawback for a hotel of this grade. also, the position was not as good as reviews I had read suggested.

Plussat: Large room , soft & large bed , good shower , friendly frontoffice ,

Miinukset: No response on problem with bathtub drainage , smell of carpets as you enter room

Plussat: I checked out and left stuff in the room, and the hotel saved them for me which was really nice of them. But can't say I liked anything else to be honest. I expected much more considering this is where many business conferences take place in beirut.

Miinukset: I didn't like many things. 1. Bed was not clean. 2. I had a business meeting and there were no taxi cabs in front of the hotel, and there was a conference there so the bell hops/concierge were too busy with other guests, and couldnt get me a taxi...I Had to walk down the street and hail a taxi on my own, was late for my meeting. 3. and the worst thing was, the room they gave me, my outside view was a building being constructed next to the Bristol, where the construction loud noises started at 5:30 in the morning and so I couldnt sleep. This of course is not the fault of the hotel, but I did check out after the first night even though I booked to stay there 8 nights because I didnt want to worry about not getting a full nights sleep.

Plussat: comfortable bed

Plussat: privacy is good. hotel is clean. staff are so good as well.

Miinukset: i was booking a diplomatic suite but it was much like a Junior Suite not a diplomatic one. somehow, i feel the money value of the suite was not that much.

Plussat: location

Miinukset: local call charges... very expensive

Plussat: location

Miinukset:

Plussat: The staff is very friendly and helpful

Miinukset: The actual cleanliness of the rooms is bad. The hotel rooms as reflected on the website is not true the quality is bad.

Plussat: Hospitality

Miinukset:

Plussat: Great location, great staff

Plussat: A lovely, luxury hotel by the beach, with its own beach club

Miinukset: Bathrooms probably need renovation (at least in our room)

Plussat: Late check out ,that offered me

Miinukset: It took more than one hour to check in

Plussat: Great location and everything is nearby

Plussat: Everything

Miinukset: Nothing

Plussat: I like the sea view and the location. The breakfast was perfect.

Miinukset: The price was very high according to the room furnitures. The sofa, towels and carpet were very very old and dirty. Late chick in.

Plussat: i liked the sea view, services of the hotel and the SPA of the hotel

Miinukset: The furniture in the rooms is old and so is the telephone system.

Plussat: The breakfast buffet is great

Miinukset: Nothing

Plussat: Staff Welcoming and their attitude.

Miinukset: Room cost specially during no season periods. Plz be fair.

Plussat:

Miinukset: serves is not so good

Plussat: excellent hotel 4 summer time.

Miinukset: I had a club room where I should get fruit, sweets and water daily as complementary service, I got it only 1st day.

Plussat: i like the hotel to be comfertable especialy the restroom and the bed and i pefer more international tv chanels

Miinukset:

Plussat: The staff were good and will help u anytime

Miinukset: The breakfest what not nice they should have a more food on display Rooms are too small

Plussat: swimming pool - spa facilities excellent

Miinukset: the sandy beach very very dirty / house keeping some times forgat you / valeut parking takes more than 10 min for bringing your car

Plussat: Location, room was perfectly clean with evening service too

Miinukset: I got food poisoning from the room service menu, so instead to enjoying our stay I was enjoying pharmacy and medication

Plussat: Concierge is awesome

Plussat: It is very elegant, the staff is very friendly. It was our wedding night so we got upgraded and the room decoration was amazing. They also gave us complimentary cake and a bouquet of red roses

Miinukset: It is a bit old and needs some small renovation touches

Plussat: Friendly staff with a great support

Plussat: Friendly staff, location is good in middle of Beirut.

Miinukset: Bed is not convortable ( very bad and hard to sleep) and the gym, swimming pool and Spa below a average. I would prefer if they have an outdoor pool.

Plussat: All perfect!!

Miinukset: Nothing

Plussat: See above

Miinukset: It was a bit empty due to the bad evonomic and political situation. That us a puty because the hitel is good and in very nice area

Plussat: Excellent staff who went out of their way to help. Central location.

Miinukset: This is NOT a 5 star hotel in the traditional sense. Small lobby with squeezed facilities. Very poor breakfast buffet selection. The hotel is badly in need of renovations. Bedsheets and curtains with holes, cloth napkins in the restaurant in shreds. EXTREMELY EXPENSIVE for what it offers, at almost $280 per night for their simplest room.

Plussat: Walking distance from ABC Mall and restaurants

Plussat: I like the room very much. The staff is so professional and friendly. The location is excellent.

Plussat: Nice and clean. Staff was friendly. Not much to do within walking distance unless you like to walk. There is a mall close by for shopping with food court. But tourist destinations require a taxi. I liked the location as it was a cheap taxi ride away and good rates.

Miinukset: Windows are not sound proof. Considerable road noise.

Plussat: Nice hotel with very helpful and welcoming staff.

Miinukset: There was a construction site on the back side of the hotel which was a bit noisy in the morning especially that our room faced that side.

Plussat: Helpful and attentive staff. Clean modern facilities. Great location,. Decent value. Good meals.

Miinukset: No complaints.

Plussat: Location

Plussat: The position is goodRooms are quite largeThey upgraded me to a junior suite, very nice, and there is an Nespresso machine in the room

Miinukset: The windows of the two rooms I stayed in do not close properly therefore, yoàu haer the noise from the street. The decor should be updated

Plussat: the location for the purpose of our trip

Miinukset: the hotel charges too much for breakfast and wireless access (breakfast buffet is often included in hotels as expensive as le Gabriel, and wireless access is almost always free)

Plussat: Too expensive for what you get.

Miinukset:

Plussat: Comfortable and spacious room. Good breakfast buffet. Location of otel near big shopping mall and close to the downtown (by taxi).

Miinukset: Rooms situated on the side of the main street are noisy due the constant traffic. Avoid ordering radio taxi from through the hotel reception because the prices agreed are higher than with another cab company.

Plussat: The staff were efficient and helpful. The location near Rue Monot is also very convenient and the neighbourhood is great.

Miinukset: There were some shabby touches in the room and the safe didn't work properly - a little inconvenient because I had to wait half an hour for the technician to arrive.

Plussat: Good location in well developed part of the city. Close to the shopping area and several restaurants. Room was clean, comfortable and well appointed. Good value and very pleasant stay. Hotel staff friendly and helpful.

Miinukset:

Plussat: The staff were very friendly and welcoming. Accommodated to our needs.

Plussat: Location - staff

Miinukset: Internet should be free

Plussat: Location

Miinukset: The spa is not located within of the hotel

Miinukset: The rooms are not very sound proof, and you can hear your neighbouring room.

Plussat: Every thing was great

Miinukset: Nothing

Plussat: It is within small mall, whcih contains cinema, McDonald and kids recreations.

Miinukset: I think it is a little overpriced, as I stayed in Crown Plaza Alhamra alos in the same visit and it was cheaper. Everywhere else CP is higher rate than HI as both are same chain of hotels, except in Beirut!!

Plussat: My first choice in Beirut!!! The welcome was great, location was excellent, cleanliness and comfort of the room were outstanding.

Plussat: i liked the location

Miinukset: when i checked out i figure out that they deducted from my credit card more than what i signed up for when i booked through booking.complus the are still holding the amount for the first night till now its pending and they never help when i tried calling them after they took more they also are holding more money thats very bad

Plussat: Its Location

Miinukset: yes, in fact i was disturbed with a lot of young women coming at nights to serve customers in their rooms, also there no security exist at the elevators.

Plussat: The staff were very helpfull and they even upgraded my room.

Miinukset: Some noise from outside.

Plussat: The location

Miinukset: I booked for a studio but i didn't see anything even close to that, Its just a regular room!!. the rate is high

Plussat: Nothing

Miinukset: This is without a doubt the worst Hotel I have ever been in. $470 per night, poor service, the most uncomfortable bed, poor decor. My advice is don't go to this Hotel ever.

Plussat:

Miinukset: the hotel staff was very rude and exploitative. i have a very long good history with holiday inn, but this time they were very rude

Plussat: location

Miinukset: staff tretment specially front desk mr.rami who was un polit person

Plussat: The best at this hotel is the location. it is near every thing and easy to reach to downtown and many other places.

Miinukset: the cleanliness of rooms. There cleaning staff seems to be from out of the hotel, and they are taking long time to start cleaning the rooms. I was going out and coming back many time to my room and it was still not cleaned !!! until I call them once and twice to comment.

Plussat: The staff was amazing the kitchen could nave more variety for the price paid I’d like to have a special mention to a staff member Elise Thankyou you made our stay extra special

Miinukset: Nothing

Plussat: The receptionist Tania & Hassan are the best there.

Plussat: As usual. Very friendly staff, luxurious rooms and nice view. One of the best hotels in Beirut. Definitely will come back again!

Miinukset: -

Plussat: Great polished property on the sea. Bed was amazing. Room service was also great for a fast and delicious breakfast in the mornings.

Plussat: Clean and comfortable

Miinukset: Our stay included breakfast, it was very poor and not for a 5 stars hotel ( overpriced) . Not enough staff on pool to serve clients.

Miinukset: The sound isolation in the rooms facing the sea is very poor, noisy even on the highest floor.

Plussat: the decor was amazing, the staff was very friendly, the location was great, the security was outstanding

Miinukset: Wifi speed was shocking

Plussat: location nomore .

Miinukset: the staff

Plussat: the location is good and the looby and the security.

Miinukset: the executive room rate and that no lower rate for Booking.com

Plussat: The Amethyst pool area is amazing. feels really VIP and the staff there treat you like royalty and make the effort to talk to you.

Miinukset: Pool service is a little slow.

Miinukset: There are a hotel role says its not aloud to inter the pool area at night for the restaurant there because am wearing my abayah (a traditional dress women wares in gulf country) that I can except in a non Arabic country but not in an Arabic wish know our culture

Plussat: the people respect.

Miinukset: no.

Plussat: Services

Miinukset:

Plussat: when i checked-in the hotel did not have my room ready eaven thou i called and sent an e-mail to duble-check and also conferm my reservation when i came from a long trip the hotel keept my wating for 2 houers and then the said we are sorry because we are over-booked and they put me in a suit with some friends for lack of rooms ...... thats somthing i did not accept

Miinukset: yes the over-booked story and the 2 houer wait even i came after midnight

Plussat: The hotel ambience and facilities

Miinukset: Yes, fiirst of all, the front desk service is very poor and the staff is totaly unqualified for such five star hotel. Secondly, I've never seen a hotel that charges its guests for the valet parking.

Plussat: staff and the location

Miinukset: nothing

Plussat: The room service is good for its value.

Miinukset: All hotels as acomplemantary put kettele for tea & cofee, here they did not.

Plussat: Good breakfast selection Great location

Miinukset: Very bad black coffee for breakfast

Plussat: The location was fantastic. A brilliant sea view.

Miinukset: It was so dirty

Plussat: Location, friendly staff

Miinukset: Room too small and view terrible

Plussat: It’s great location

Miinukset: Old furniture

Plussat: nice location, modern rooms, friendly staff, perfect atmosphere

Plussat: the rooms is not that big

Miinukset: The rooms were small. Rooms you get at the lower rates are not sea-view (they have no view at all). Breakfast is expensive.

Plussat: Location and staff.

Miinukset: Did not get upgraded to a good view although the hotel was not fully booked.

Plussat: location, quality of food and room

Miinukset: small lobby

Plussat: i liked the room,the view,the location and the food was good,whenever we ordered from the room service,the food came on time.

Miinukset: the lobby is horrible,so so small and so close to the main entrance,you would feel the chill of the wind as you check in and out sometimes the doors don't shut properly becouse of the wind.one resturent was closed all the time.the health club was poorly equipped,i had to go some where else to exercise for what they where charging for the suite,i expected much more,can find better places at that rate.

Plussat: The hotel location

Miinukset: First room was very bad because it's on the back of the hotel and windows was very small !!!!!!

Plussat: friendly and cosy. helpful staff but poor housekeeping . The room was a twin and not the double we booked.

Miinukset: terrible views

Plussat: Location was wonderfull, roooms super clean and very nice view...

Miinukset:

Plussat: the view was amazing

Miinukset:

Plussat: Hotel is very well situated and close to all places we wanted to see. Staff is super nice and helpful. A nice rooftop with a pool made the end of days really relaxing.

Miinukset: As the hotel is in a very lively area in Beirut, there could be some nose at night from surroundings. But nothing really annoying.

Plussat: Neatness

Miinukset: Nstr

Plussat: Sijainti keskeinen, aamupala ihan OK

Miinukset: Uima-allas olikin jo tyhjennetty (jos siellä oli edes ollutkaan vettä). Näköala huoneesta suoraan toiseen taloon takapihalla.

Plussat: Ystävällinen henkilökunta ja edullinen hinta

Miinukset: Ei mainittavaa

Plussat: Liked the breakfast at the hotel

Plussat: Good, simple hotel very well located in the Hamra district - so very good for a weekend trip to Beirut.

Plussat: The Junior Suite was comfortable and spacious with a good sofa and bar area. The jacuzzi in the bathroom completed the experience.

Miinukset: The reception staff showed us to 2 wrong rooms before we spoke to the manager saying that we booked a junior suite with a jacuzzi. We had to wait an hour while they cleaned the room we were supposed to be in, and the manager did not deal at all well with the problem. When you pay that sum of money for a hotel, you expect basic things like getting the right room. The breakfast was also very standard and reminded me of school dinners!

Plussat: Location is excellent. You pay half the price for a Crowne Plaza just up the road.

Miinukset: The walls had dents in them and the carpet was worn out.

Plussat: The only thing that it is in Hamra.

Miinukset: The hotel is too old.Its not modern.The hotel team is not qualified.The room's furnitures are so so old fashioned.We could only stay 1 night over there.

Plussat: Proximity to bazars, restaurants, airport and other tourist attraction in the city.

Plussat: well location

Plussat: The pool for cooling off in the hot weather

Miinukset: Staff claimed to be unable to find our internet reservation on arrival. At first only offered two nights but after one night we extended to our planned stay.

Plussat:

Miinukset: Hallo! Well - I have one thing to complain. when i was trying to extend my staying in the hotel from 3 nights to 10 nights, one of the reception staff claim that the hotel's rooms were sold out and i can not extend my stay. but after 10 minutes i used BOOKING.COM to extend my stay and i got the room . I think such behaviour extremely damages the credibility of the hotel .

Plussat: the staff, the cleanliness, the price.

Miinukset: the toilet is not completed.

Plussat:

Miinukset: We could not use the swimming pool cause it was under maintenance till 15 june

Plussat: The cleanliness of the rooms, and relaxed nature of the staff.

Miinukset: The breakfast wasn't very exciting. The beds were too soft, making for an uncomfortable sleep

Plussat: Location Staff Cleanless

Miinukset: No thing

Plussat: Dont know why the property has a lower score but they were great, professional, and overall very comfortable beds... and clean

Miinukset: Nothing everything was good

Plussat: Everything was perfect. The location, the room service, the bed, etc. etc. I was most impressed at the end. When I was checking out, my credit card wasn't working and the two girls went above and beyond to get me in touch with my bank in Canada and had a taxi on standby waiting to rush me to the airport. Those girls are wonderful!

Miinukset: Nothing. It was perfect!

Plussat: View of room

Plussat: The location. The staff.

Miinukset: Old furniture in the room. Cleaning should be enhanced.

Plussat: Price, staff, they offered us free late check-out

Miinukset: Bathroom very old and needs urgent replacement, no buffet breakfast (I am glad I didn't prepaid for breakfast)

Plussat: Location is perfect,10$ to solidere,20$ from airport,2 minutes walk to Raoucha,sea,supermarket,petit cafe on sea.Staff was excellent.Rooms with terrace are better for stay if you are smoking.

Miinukset: Rates on holidays is high but wait for offers on booking.com.Not really direct sea view as the hotel is on triple row.

Plussat: location at sea front and close to shopping , airport , mountain resort

Miinukset: lack of resturants at the hotel especially the roof which suppose to have a panoramic view resturant

Plussat: Location is perfect,10$ to solidere,20$ from airport,2 minutes walk to Raoucha,sea,supermarket,petit cafe on sea.Staff was excellent.Rooms with terrace are better for stay if you are smoking.

Miinukset: Rates on holidays is high but wait for offers on booking.com.Not really direct sea view as the hotel is on triple row.

Plussat: 1- The location > no noise

Miinukset: I did not like the house keeping ,it is at zero level ,they do not care about cleaning the rooms they do not supply towels , napkins ,they are dirty ,no supervision at all ,u have to beg the workers to give u towels and napkins ,the price for this hotel is too much for the service they submit.I think I will not try it again in future.

Plussat: Hotel staff were friendly and cooperative. Services were great. Breakfast was various and delicious. Houskeeping was good.

Miinukset: The music was playing all the time in the louange, reception area and near the elevators.Housekeepers kept my room cleaned without my permission which I didn't like.

Plussat: Nothing desrve to write any comments

Miinukset: Many things such as the Loby is so small, the Bar, the food and their resturents were not comfoirtable and good food, and the hotel is noisy.

Plussat: everything

Miinukset: no wirless internet access in all floors and its very slow

Plussat: The location is graet, the breakfast was very good.

Miinukset: The outside windows and carpets need to be cleaned, little noisey of construction around and internet is very expensive.

Plussat:

Miinukset: my room was for the disabled people and when i ask them why they said they are overbooked and this is the only room we have

Plussat: Hotel Staff

Miinukset:

Plussat: The privacy

Miinukset: The reception i asked many times for the same thing and they helped me from the 3rd time

Plussat: Every thing was great and clean .

Miinukset: Nothing

Plussat: Friendly staff,

Miinukset: Rooms should be cleaner

Miinukset: Anthony at the front desk reception was courteous and exceptional service during our stay. All other hotel were coutious. I will definitely come back.

Plussat: Very bad service I’m not going to do it again

Miinukset: Everything

Plussat: The staff is freinds and hotel is near airport

Miinukset: Very poor breakfast Not clean as before

Plussat: Staff r very helpful and excellent

Miinukset: Location and staff

Plussat: Staff is Very Friendly specially the restaurant staff Breakfast is very good Free WiFi is good There is a shopping mall connected to the hotel

Miinukset: I think is a bit expensive for an old hotel The location is not near to city center

Miinukset: Arrogant staff. Very noisy

Miinukset: expensive and far from city cinter

Plussat: Reading the massage menu!

Plussat: It is good hotel, but you can find better than Habtoor

Plussat: The staff were very helpful and write on time when requested. The room is big and very clean and also wounderful balcony. The spa is great.

Miinukset: The internet facility is very stupid and not for a 5 stars hotel . The rate of the rooms is expensive in comparing with the location in the country side.The rate of Habtoor is the same as the Four Season !!!

Plussat: The view from the room, the spacious balcony, the friendliness of the staff and the quality of the food & beverages, the commercial mall under the hotel.

Miinukset: Nothing

Plussat: Nothing, It was very bad

Miinukset: 1.Reception staff asked us to pay the full amount of the booking in advance. 2.Reception staff take 100$ more, they asked us to pay 600$ we pay it then he said no this is 500$ only, please pay 100$ more!! 3.When we chick in, the reception staff asked us if we can take our luggage or they will send it later on with some one!! Also when we chick out they asked us if we would like to take our luggage to the taxi or they send it with some one!! 4.I asked them to change the bed sheets because it was dirty, they send me one of their staff to check it, then she left without change it.

Plussat: Very nice hotel with great views. Excellent staff and very friendly. I recommend it.

Miinukset:

Plussat: night clups

Miinukset: no

Plussat: all facilities and staff and restrant and the bar

Miinukset:

Plussat: Beach party is wonderful

Miinukset: Noisy , not comfortable , old rooms . Not worth the money

Plussat: great hotel, awesome food, just disappointed from a trip we took from the hotel to North of Lebanon we had a driver that wouldn't accommodate and cooperate with us at all, very disappointing

Miinukset: hotel drivers and trip services

Plussat: Easy spot to schedule business meetings at. Room service had good food. Didn't use the pool bc of weather but can see how this would be attractive in the summer.

Miinukset: The hotel is outdated, the facilities are not well maintained. Breakfast buffet is below average. Wifi is unreliable.

Plussat: The beach pool and location

Miinukset: The room was left wide open with no staff inside and when i asked they said someone went to bring some towels and coffee for the mini bar after he cleaned the room this was the first time in my life to see my room left with an open door for 10 minutes without supervision.. it was dirty sometimes i come back to my room they only have done the bed but no clean towels and the bathroom is dirty didnt touch anything..

Plussat: Staff are great food in the restaurant delicious

Miinukset: everything else old hotel, need urgent renovation poor facilities only 1 swimmingpool that can be use from children, no matter how good they can swimm (and this children swimmingpool was with broken ceramic) no gym broken bathroom, really old !!!

Plussat: The staff was very friendly. The pool was amazing. The hotel was in the center of everything. The Hotel has a great history.

Miinukset: expensive room service

Plussat: The size of the room was good, and the internet was good.

Miinukset: Ordering food the hotel wasn’t allowed (we had to argue about it). Some of the staff was kind of rude. There wasn’t a table in the room, I had to put the lamps on the floor to use a table. And the ‘Miss Europe’ contestants (obviously not the official one) were staying at the hotel, so there were a lot of people in the lobby (not hotel guests, mainly shady guys), which was annoying and unsettling.

Plussat: The staff was amazing!

Plussat: location

Plussat: room seaview

Miinukset: annoying and poor breakfast, hotel is desperately needs renovation, don't have own beach with sand - only pools, but only one worked while we stay.

Plussat: Location to the Mediterreanian Sea. Buffet breakfast. Pool area

Miinukset: Toilet problems while we were there. Some interior repair work required. A more convenient pickup location for taxis/family pick ups - parking for such.

Plussat: Although it was closed for winter while we were there, the pool area looked like it would be great in the summer

Miinukset: The breakfast was very weak, the rooms very dated (although some were being uodated when we were there) and the walls so thin that you could hear everything which was heppening in the next room and the corridor. Definately not worth upgrading to a Delux room as it was no different to our friends in the standard room.

Plussat: The staff, the cleanliness of the room, and the facilities of the taxi

Plussat: Erittäin hyvä sijainti kävelymatkan päässä Hamrasta. Hyvät palvelut omalla uima-allasalueella. Ystävällinen henkilökunta.

Plussat: The front office people tried to help but felt short. The beach is good allthough a sign saying 18+ should be posted

Miinukset: Terrible room service. The room was fealthy dirty with major unremovable stains on the walls, carpet, sofa. Sofa are extremely uncomfortable. The bedding is terrible and full of dust. Amneties of the suite was primitive. The suite is worth 50$/nught not 570

Plussat: Beach Club was great and well managed. Staff very helpful and were able to assist with organising trips out of town.

Miinukset: I got food poisoning from having lunch at the Beach Club - so would not recommend the food - especially the Chicken Kebab.

Plussat: some staff were very good, clean of room was the best pool side is great

Miinukset: there is no resturant inside the hotel and the food is very expensive,some of the staff seems to be always in a hurry when telling something, they should give more time to customer and should explain everything in a good manner and in detail.

Plussat:

Miinukset: This hotel is below average in all respects; the breakfast was appaling, the choice in the "buffet" was very limited and we had a "Sea view room" which overlooked the hotels Beach Disco which continued at 100 decibels way into the early hours of the morning - not recommended

Plussat: actually I was most of the time because of business

Miinukset: No

Plussat: staff , room ,location

Plussat: great location. ..very very friendly staff and very comfortable bed

Miinukset: no free internet..noisy...the cleaning staff are so noisy..they were talking loudly in the corridor until I told them off (politely)

Plussat: Location is excellent.

Miinukset: Water is salty and no free wifi

Plussat: Reception staff friendly. Had a nice terrace which allowed city rooftop views. Central location.

Miinukset: The breakfast buffet was poor.

Plussat: I liked most the central location, friendly staff and the breakfast which is quite good price for Beirut. And it is very similar to Turkish breakfast, an important reason for me to like it!

Miinukset: They are not good at some details such as the carpet in the room (it smells bad), toilet paper (we paid great effort to get a toilet paper..)

Plussat: Rooms are quite clean, breakfast good

Miinukset: Staff is really impolite and hotel is expensive. I wonder why that hotel is four stars hotel

Plussat: The hotel is situated in a nice quite area. Good price, clean rooms. I wish I had an access to internet in my room however the free internet connection in the lobby was fine.

Miinukset: Breakfast buffet was not as expected. also furniture seed to be too worn for a hotel

Plussat: Nothing at all

Miinukset: Essential services like TV, air conditioner and Hot water were not available all the time due to various reasons.

Plussat: the breakfast was good

Miinukset: yes, the Wireless network was limited at the lobby only, I couldn`t reach the network at my room

Plussat:

Miinukset: The service

Plussat: Location

Miinukset: Dirty sheets, with hair. There should be more than one towel in the bathroom.

Plussat: The staff was friendly and helpful

Miinukset: They didn’t send me someone to pick me up from the airport as I requested when I booked the hotel The breakfast was included but I had to go out and have it in different place other than the hotel The shower didn’t work, it had no water

Plussat: The comfort

Miinukset: The bathroom was clean but had broken parts.

Plussat: It was in a centralized location, and staff was very friendly. They had a car parking lot, which was great as it isn't easy to find a parking place nearby. Air conditioning in the rooms was very good, and rooms were very clean.

Miinukset: Need to make it clear that parking is not free. ($5 per night) Had a little problem with the shower drainage. However, the staff were very fast to fix it. Breakfast was at the -4 floor, and air conditioning wasn't great there.

Plussat: Very friendly and helpful staff (especially the manager). Excellent location to get around. Calm neighborhood. A kitchenette in the room with a sink and a microwave in the room is a plus.

Miinukset: The hotel needs total renovation starting with the mattresses (i wasnt lucky with the mattress - woke up with back pain everyday), the carpets, and bathrooms.

Plussat: Fantastic place to stay, great location in Hamra, and friendly staff especially Fahed on the front desk

Miinukset: The only reason I marked it down on the facilities was because the ‘fitness room’ was pretty much just a treadmill, but on the plus side it does have a small rooftop pool though☀️☀️☀️

Plussat: nothing

Miinukset: every thing

Plussat: Great location, good facilities and stuff (especially Fahid) great value for price

Miinukset: Everything was good except bathroom where water was not flowing properly in the shower.

Plussat: Great location Friendly staff Quiet street Comfortable beds Value for money

Miinukset: Nothing

Plussat: Nothing special, vastly overpriced.

Plussat: The location. it was so quite at night. confortabel,clean, room service, hotel staff. new hotel, room.

Miinukset: Lundry soo expensive. never give them a lundry. you can do it outside the hotel coz they do so and charge u tripple. never never

Plussat: Hotel was new. That was the main reason we booked here. Close to the Hamra street. Quite hotel: Not much noise. Clean&clear room. The hotel management looks very professional. The reception and the cleaning crew (Mr. Bilal and Asian cleaning lady) helped me to find my mobile phone that i forgot at the room. They were helpful.

Miinukset: The bed was so hard that if you jump in, you may injure yourself...although It was very big. I think the room is overpriced. The front desk may have more initiative:They ask everything to the manager. They might also be a little more smiley.

Plussat: rooms are very clean and new, hotel staff very helpful

Miinukset: mini bar not sufficient

Plussat: I should say thank you to front-office managers who make our staying at the hotel in "no problem" style. They found proper and in-time solutions for all of our requests.

Miinukset: I found out that some people from housekeeping don't do their work good and properly. But only some and I easily cope with this problem just asking front-office managers.

Plussat: just room size

Miinukset: 1- very old furniture 2-to far from center u must have car 3- they didn't serve water and when I asked them they said drink from bathroom 4-breakfast 25 euro for nothing 5-the a\c you have to choose very cold or very hot you can not adjust by your self 6-There is no tissue paper in the room 7-Towels and bedspreads in the room are expendable and heritage

Plussat: The hotel is in the very center of beirut, the rooms are very large and comfortable and equipped with everything you need. I had problem on my first night as my room was facing the street and I couldnt sleep because of Beirut noisy environment specially the cars and the generators, something that you have to consider if you want to stay in the center but the staff was super professional in the way they handled my problem, they offered me earplugs in the first night and upgraded me next day to a higher floor and bigger suite that allowed me to stay away from that noise.

Miinukset: Apart from the problem that I mentioned above, the breakfast was not very diverse but it was good and delicious.

Plussat: Rooms and clean of the hotel

Miinukset: The staff

Plussat: The sea view

Plussat: This hotel has a fantastic facilities. They have laundry and you can use a washing machine and a dryer with no extra money. Nice breakfast if you like Lebanese cuisine. Rooms are beautiful and luxurious. Kitchen is very nicely equipped for 4 people. Big supermarket with a good selection of wine and beer is 700 meters away. Money could be changed at Hamra ( not the hotel) with a black market price ( much better and no risks at all). Top floor is very nice for a romantic evening.

Plussat: Food, privacy and swimming pool.

Miinukset: Food, room's and swimming pool