Osaka hotellia

Plussat: Very convenient location for train to the airport if you have an early flight.

Miinukset: Did not like that breakfast was not included in the room price

Plussat: friendly people

Plussat: We LOVED everything about this hotel! It was above and beyond all we hoped for! The room, the food, (front desk staff)- all amazing! We will stay there every time we visit Osaka!

Miinukset: Would love for at least one restaurant and bar to stay open later.

Plussat: The rooms were large and very clean. Staff were friendly, helpful and pretty much the best I've had. This hotel is over the train station and staff take your luggage and put it on the train for you!

Miinukset: nope...loved it all

Plussat: Location

Miinukset: -

Plussat: It is near to many places such as namba mall, namba station, kuromon market and dotonbori.

Miinukset: -

Plussat: The location is great, it's convenient to almost anywhere including kansai airport

Miinukset: The hotel is right above the train tracks, my room was in the 16 floor, the noise from train is constantly annoying almost all day except 12AM~5AM, when there are no trains.

Plussat: The best thing of this hotel is location. It is within Namba Nankai station where you can just take a train directly to airport. Also it is close to everything and very easy to go shopping. It is the only hotel I choose when I go to Osaka

Plussat: Sijainti oli aivan täydellinen, hyviä kauppoja ja ravintoloita ympärillä ja hyvät metro/junayhteydet joka suuntaan. Aamiainen oli mainio.

Plussat: Fantastic location.

Plussat: The hotel was excellent, modern, high-end rooms that you would expect from a Swissotel with excellent views over Osaka. The hotel was and right on top of a Subway station and a major shopping and food precinct right in the heart of Namba. If I return to Osaka I will absolutely stay here again.

Miinukset:

Miinukset: For the hotel like Swissotel should include wifi internet service and free of charge but you have to pay and expensive.

Plussat: Very elegant and comfortable. Hotel staff very kind and gentle.

Miinukset: A bit expensive

Plussat: Executive rooms with inclusive full service, business facilities, breakfast & evening cocktail lounge

Miinukset: Located into Smoking Room on arrival & having to pay an upgrade fee to locate to a No Smoker

Plussat: The location above Namba station was excellent.

Miinukset: The hotel staff weren't always so helpful (front desk/bell desk).

Plussat: Location

Miinukset: Huonetiedoissa ei mainittu selvästi onko huoneessa kaksi erillistä sänkyä, vai yksi yhtenäinen.

Plussat: Great service and fabulous location

Miinukset:

Plussat: wonderful location of the hotel, easy access from every where

Miinukset:

Plussat: Location, room size relative to Japanese standards

Miinukset: Fee for internet access, expensive breakfast

Plussat: well equiped, employees are professional and service minded

Miinukset:

Plussat: Hienot näköalat respasta joka 21kerroksessa. Siistit huoneet

Plussat: Great location. Next to the touristy areas and JR Namba station.

Miinukset: Looks a bit outdated, but still very nice.

Plussat: Very nice hotel! Great staff, very clean, and within walking distance to Dotonbori and tons of restaurants and shops! They validated our parking fee as well! Very happy!

Plussat: We love everything about Monterey hotel. We stayed at Monterey hotel Kyoto a few years back and both provides excellent quality of service and outstanding design. The room is very spacious for Japan, everything is sparkling clean and working well. The staff is giving their best hospitality and exceeded our expectations. We will definitely come back and stay again. Thank you

Plussat: The location was amazing. It is located in the train station and has everything you need near by. Awesome restaurants and bars very near by. A supermarket underneath as well as a Lawson's.

Miinukset: I didn't like the beds. We paid for a junior suite which was huge and it had 2 double beds but they could of had 2 kings and the pillows were too hard as was the mattress. The breakfast was not great either.

Plussat: Location is good, not exceptional. Beautiful building. good for the value. .

Miinukset: Select non smoking room, but the room smells smoky.

Plussat: Super clean and the fact that you have the option to not have the maids clean your room in order to save water was great. I like hotels that make eco-friendly choices.

Miinukset: The synthetic sheets made it not very comfortable to sleep because I would get hot very quickly.

Plussat: Good location for food and seeing the city. Not as convenient if you want to use Osaka as a base to see the surrounding cities. JR Osaka would be a better option. They also give you a mobile phone to use during your stay called “Handy”, allows you to use phone and wifi.

Miinukset: Rooms feel a bit old but it may be the style they are going for as they style the hotel in a European 18th century. Also rooms feel small but that may be the normal size for Japanese hotels.

Plussat: Great location, 5 mins to dotonbori and 10 mins to shinsaibashi shopping arcade, you can walk from the hotel entrance to these places through an underground path with shops and various restaurants. Clean, omfortable and relatively spacious room, breakfast had great diversity though same everyday.

Miinukset: Check in took some time

Plussat: Good location, excellent services

Plussat: Excellent service from Concierge and front desk staff. Convenient location to OCAT, JR Namba Station and local subway lines. Walking distance to Dotombori, Shimsaibashi, and other shopping streets. Good local restaurants in alley ways close by.

Plussat: Although the chapel on the 22nd floor was a little kitschy, the hotel was grand, clean, and had great views over the city.

Miinukset: It was difficult to find the entrance the first time. The is a subtle entrance where you take an elevator up to the main lobby on the 22nd floor.

Plussat: Great location, very clean

Miinukset: Small room but normal for Japan city life

Plussat: Great location. Ended up getting a very reasonable price (likely as a result of the drop in visitors owing to Corona Virus).

Miinukset: Small room (although about average for a hotel of this kind in Japan). Slightly outdated bathroom. Staff could have been more friendly on arrival.

Plussat: The breakfast was vary good and the staff were very polite.

Miinukset: The bed is vary hard but its standard for Japanese beds.

Plussat: Amazing location for a really great price

Plussat: location is just across dotonbori and just few walks away from nipponbashi station so it's really accessible.

Miinukset: room is kinda small, although it is to be expected from japanese hotels, kinda had a hard time with a big luggage. there's also no cabinet for clothes

Plussat: Warm welcome from the reception. They even gave us freebies (skincare kit for winter) receptionist can speak English. Has automatic hand sanitizer before you go inside the lobby (perfect for ncov19 season) alcohol and sanitizers are everywhere in the public areas Near restaurants, dotonbori (in front) and train stations (namba and Nippombashi) Clean room, complete amenities, free amenities at the lobby, and has vending machine and laundry room at the 2nd floor

Miinukset: Nothing. Will stay here again

Plussat: Great stay, basic standard hotel. Location is fantastic!

Miinukset: No space for luggage due to the small rooms

Plussat: We will stay here again next time

Miinukset: Nothing

Plussat: The hotel was very near Dotonbori District and easy to find. It has a metro station nearby which makes traveling easier. The buffet was delicious and there was a lot of food choices. Check in and check out process was fast and easy. They have money conversion machine onsite. You can leave your baggage at the reception if you arrived earlier than check in time.

Miinukset: The rooms and bathrooms were small hence, a bit difficult to move around. The receptionist was a bit uncourteous.

Plussat: Washing machine

Miinukset: More washing machine

Plussat: If you like Namba, particularly the mall, this is the perfect location. You just cross the road and you are there. Excellent value for money. Very clean, and has pretty much everything that you would want and expect.

Miinukset: I found the mattresses quite too firm. Some people like that, but I am a sook and prefer a softer mattress.

Plussat: Great location to restaurants, shopping, Dontonbori.

Miinukset: Small rooms

Plussat: The location and the shuttle bus

Miinukset: The smell of cigarettes

Plussat: The pickup and drop Services from the station was the best part.

Miinukset: ..

Plussat: The late architect, Isoya Yoshida’s noble touch of Modernism most well expressed in its lobby Lounge. The winding water streams through the floor and milky-way like lighting hanging from the high ceiling give the very dignified impression onto this 80-year-old hotel.

Plussat: The property was extremely elegant and my party was quite impressed with the environment. It is absolutely lovely.

Miinukset: Nothing; my party and I were grateful to have a place to stay as beautiful as it is.

Plussat: Property is nice great staff.

Miinukset: Rooms are very small. No air conditioning is a definite minus. 75 degrees outside and only option is to use the heat. Very noisy but hotel staff was accommodating to move room.

Plussat: Free bus to station partly compensated for distance.

Miinukset: Lounge prices were excessively high: 1300 yen for a cup of coffee (3 times the Starbucks prices), but there is nowhere else to sit to conclude a short business meeting.

Plussat: The location is good

Miinukset: It smells of cigarettes in every hallway

Plussat: delicious hamburger and bread shop!! clean rooms great bus service professional staff

Miinukset: pillow was slightly hard

Plussat: There’s a 7/11 on site that’s super convenient!

Miinukset: Didn’t realize we had to make reservations for the restaurants inside the hotel, which was a bit inconvenient.

Plussat: Location is good.

Miinukset: Friendly staffs

Plussat: Room was very spacious and the location is perfect! The staff is kind. I was a bit hesitant reading the bad reviews, but I had a very pleasant stay. The entire hotel is non-smoking.

Miinukset: There was some noise because of the construction. However this was already communicated beforehand. (I only heard it in the morning around 11am, so it did not obstruct my sleep).

Plussat: Perfect buffet breakfast, bathroom amazing

Miinukset: No gym facilities

Plussat: Location was absolutely incredible. You can throw a rock from the hotel and hit Dotonbori and Amerikamura, they're that close. Hotel staff were exceptionally helpful and friendly, great English as well. Room was clean and spacious with a great view of Dotonbori. This was by far our best hotel experience out of the six locations we stayed at during our tour of the country.

Miinukset: In-house restaurants were very expensive, but hardly necessary given the location.

Plussat: This was my second stay at the Cross Hotel and would certainly stay again in future, Very convenient location, clean rooms and facility, The hotel restaurant and bar staff were outstanding. Awesome pillow's, so good I bought one use at home,,This was my second stay at the Cross Hotel and would certainly stay again in future, Very convenient location, clean rooms and facility, The hotel restaurant and bar staff were outstanding. Awesome pillow's, so good I bought one use at home,

Plussat: The location of this hotel is fantastic - very close to Namba Station, Shinsaibashi and the Dotonbori. The front desk staff were helpful, the room was fairly large (comparatively) and was comfortable for two people.

Miinukset: It is a big hotel - there are lots of other guests and floors. Breakfast was not included in our room rate and when we needed help with storing bags, the hotel couldn’t accommodate us. Not their fault but overall it gave an impersonal feel to our stay.

Plussat: The bath tub was large and the depths of it was nice and tall, so It felt really nice. As well as they give you complimentary salts for the bath as well.

Miinukset: The sink tap went burning hot too quickly when changing it

Plussat: Great location, close to everything. Clean rooms and great breakfast.

Plussat: Location

Miinukset: You can hear noises from outside the room

Plussat: Nice hotel, great location, friendly staff. Good value. Will use the hotel again.

Miinukset: Shower/bath arrangement not typical for western traveler. However, completely acceptable

Plussat: The room is really big compared to the other japan hotels. The decoration is modern and the bathroom is so big !

Plussat: The location of the hotel is great, so it allows you to do alot of things

Miinukset: The staff in the reception, they were very complicated, regarding payments with a visa card

Plussat: I loved the location of the hotel. Being close to all the food and shopping of Dontonburi.

Miinukset: There wasn't anything specific that i disliked during my stay.

Plussat: easy access to shopping and only few minutes walk from subway station. will definitely stay in this hotel again..........

Plussat: Truly fantastic location in terms of access to nightlife and hundreds of bars / restaurants close by. Very convenient to Namba main station and metro. Good size rooms , very clean and lovely bathroom. Although not cheap - great value for what you get, reasonable breakfast cost and no hidden charges.

Miinukset: bookingissa lukee ilmainen lentokentäkuljetus, mutta meiltä perittiin 3000 yeniä

Plussat: Location

Miinukset: After moving to Hilton Tokyo - Osaka one was’t bad at all)

Plussat: Good location. Easy access to Osaka station and subway.

Miinukset: The room had cheap laminate flooring and ugly carpeting.The twin beds were so close together it was practically a double bed.No shower curtain.Bath mat and floor will get soaked.Shared door in room and could hear talking from other room. Look elsewhere.

Plussat: Great staff and good executive lounge

Miinukset: OK breakfast, have had better range elsewhere

Plussat: Bed was comfortable

Plussat: Great location for a great hotel

Miinukset: Wifi not complimentary. At a rate of $17/day I think it is too expensive...

Plussat: Hilton Osaka is centrally located next to Osaka Station which covers JR lines and many subway lines, making it very easy to move around to tourist attractions. Room is good size for 30 sq.m. Travelling as a family of 3, with 8 pieces of luggage, we would be hard pressed to manage ourselves. Staff was extremely helpful, volunteered to help carry our luggage from Hilton to Osaka Station.

Miinukset: Nil

Plussat: The Hilton was like a beacon of light when we couldn’t find our Airbnb. We made a last minute booking and don’t regret it. Location was right above the subway station which also linked to Osaka station. The room was large and comfortable. The staff was always attentive and friendly making you feel like a million bucks. Also airport bus picks you up right outside your door. I would stay here again and again.

Miinukset: We liked everything about the Hilton though if you want to be in the middle of the hustle and bustle of tourist, bars, and shopping then this may not be the location for you. But all of that is just 2 stops away in Namba.

Plussat: Great room and bathroom, very comfortable. Room service very good Breakfast amazing Staff very helpful.

Miinukset: Restaurants pricey

Plussat: shopping

Plussat: Location is great!

Miinukset: Front desk staff always has trouble with reservation. I've stayed here several times and it's always a problem at check-in.

Plussat: The location was great and the breakfast was excellent.

Miinukset: No free wi-fi, and the fee to conect to the internet was such a rip off!!

Plussat: Friendly staff, excellent service, not to expensive, great loacation

Plussat: Friendly staff, great lounge on the 35th with live music.

Plussat: how all the staff were willing to help at all hours of the day and their english was superb!

Miinukset:

Plussat: You couldn't get any closer to Universal Studios and the staff were so amazingly helpful they went above and beyond. Beautifully rooms, beautiful hotel, great food and a touch of luxury. Thank you.

Plussat: When you arrive at Universal City, you simply have exit the station and you are less than a minute from the hotel. Then to make it better, you are just across the from the park. Food, staff, and area were great. Bed a little hard, it is to be expected. Very easy to get to the aquarium and huge ferris wheel (only 10 mintues by ferry, which is across the street). Truly enjoyed the hotel and because of this, we were able to enjoy our time in Osaka.

Plussat: Close to USJ. The outside and lobby of the hotel. Restaurants were available in the hotel and nearby.

Miinukset: My city view room had a view of a hedge. There was this nasty stained chaise lounge thing in the room that served no purpose. The spot the chaise was in would be better served by putting a table and chairs in its place. Staff was unfriendly and not helpful.

Plussat: The location can't be beat if Universal Studios is your destination. It is also right next to the Universal City train station. The lobby is grand and swanky - reminded me of the recent Great Gatsby film. You can buy your Universal Studios tickets and Express Passes at a desk in the lobby. We were not able to check in early, but they did hold our bags, and even delivered them to the room when we came back at check-in time.

Miinukset: The breakfast buffet is expensive; it is not included in the room price.

Plussat: Beautiful hotel just right at universal studio s nd JR station.

Miinukset: Wifi signal was not strong enough.

Plussat: The view in the room and size

Miinukset: The beds could be a little softer. Very firm Pillows weren’t fluffy No complimentary breakfast

Plussat: It’s very close to USJ and JR station. It’s very convenient. The room and bathroom are very clean. We all like the decoration. And very thanks for agreeing changing my booking before we check-in.

Miinukset: We meet a trainee when the first day check-in. She had bed attitude and impatient. But ONLY HER. (She is tall and looks like biracial) Other days we meet other reception members were all kind. And there is no electrical socket beside the bed and no shower cap.

Plussat: all very good, will stay again

Miinukset: would be nice to have at least one English news channel - BBC or CNN

Plussat: Close to USJ restaurants, and train service. Room with view was fabulous.

Miinukset: Milk in the fridge or powder milk in fridge/ room

Plussat: Best hotel to stay at when visiting Universal Studios

Miinukset: The smoke coming from the smoking lounge gets into the elevators.

Plussat: Clean, close to dotonbori and shinshaibashi

Plussat: The staff is amazing and the building was very clean

Miinukset: The beds are extremely hard!

Plussat: Location and cleanliness of room

Plussat: - Awesome location: walking distance to a lot of attraction in Dotonbori

Miinukset: - Pricey, which I think is pegged on the fact that they have a location popular to tourists. - No views from the room. You get a view of the wall of the building beside it. - Staff’s attitude towards guests can be improved. Not that cordial.

Plussat: It was great! Easy to get to and easy to use as a base point in Osaka. Had some really good activities to do around it. The staff were lovely

Miinukset: Loved it

Plussat: - Great location: walking distance to Dotonbori and other interesting areas around Namba - There’s a 7-11 convenience store at the ground floor with ATM Machine - There’s a restaurant at the ground floor but one of the waiters is not that nice. - There’s a Don Quijote store right next to the hotel.

Miinukset: - A bit pricey given the facilities you get. - Not very accommodating staff, can be improved though.

Plussat: Modern facilities

Miinukset: Spider in the ice-bowl, poor breakfast select and over-priced

Plussat: The location of the hotel, it's really in the entertainment area

Plussat: Excellent location and room. If I ever be in Osaka again, I would be in this hotel.

Miinukset: Staffs not well in english communication and no wi-fi available.Only LAN cable provided.

Plussat: Room was decent sized and staff were friendly. Good location in Osaka.

Miinukset: Air conditioner was dusty and the room had a smell possibly due to a previous guest dropping perfume on the carpet. No kettle was provided in the room.

Plussat: ideal location, convenient access to shinsaibashi ,value for money if compare other hotels .

Miinukset: NIL

Plussat: We can walk to the shopping street.

Miinukset: Small room

Plussat: The mattress is very comfy, the bath room is amazing.

Miinukset: The room is kind of dark

Plussat: Location

Miinukset: Carpet not cleam

Plussat: The bathroom and room were very clean and equipped.

Miinukset: Room too small. As you enter the room, the corridor is really narrow and you hit the walls and hanger closets (didn't like that too). Also the airconditioning instruction was in Japanese, so could not control the air, hence room was too cold or too hot.

Plussat: EVERYTHING!! Best hotel I have ever stayed in, and Ive travelled a lot within Australia. Nicest staff I have ever met. If I could give 20/10 I would!!! Above and beyond.

Plussat: My wife and I made our reservation day of stay due to a cancelled flight. Staff was efficient and friendly. If you’re going to Universal Studios Japan, it’s literally on City Walk, about 100m walk from the gate.

Plussat: Sijainti Universalin Studioille menijöille loistava. Asema vieressä, josta pääsi muutamilla vaihdoilla liikkumaan lähes kaikkialle JR junapassilla.

Miinukset: Aamupalalle joutui jonottamaan, eka aamuna meidät ohjattiin 4.kerroksen aamupalalle, jossa ilmastointi liian kylmällä ja tila oli kuin koulun retken yhteisruokailussa. Aamupalalle pääsi vain 9.30 asti, yhtenä aamuna saimme rahat takaisin aamiaisesta, koska jono oli niin pitkä, ettemme olisi ehtineet syödä. Huoneet ovat perus ok, mutta kaipaisivat jo päivitystä. Henkilökunta ystävällistä, mutta vain osa puhuu englantia.

Plussat: Breakfast was good. Clean up service was reliable.

Miinukset: The room was a little small for three people.

Plussat: Breakfast was ample and had both Japanese and western style food choices. Spa was very pleasant and the staff was patient with the Aussie family who made a few faux pas. The location was fantastic. The room was slightly dated but very clean and well stocked with amenities.

Miinukset: Nothing. This property met all of our expectations.

Plussat: The location is great. The staff were helpful, considering that we have language barrier buy they really tried their best to help us with our inquiries in english.

Miinukset: The pillows were uncomfortable, the beddings were crumpled when we arrived, and the carpet were not well maintained (we think)..

Plussat: Hyvä kylpylä ja yläkerran aamiaispaikasta upea näköala

Miinukset: Hiukan laitosmainen.

Plussat: Great location, right next to train station.

Miinukset: The beds were rock hard!

Plussat: Smooth stay

Plussat: The location is fabulous because it's near Kintetsu railway station. After you arrive at station, it's easy to find the direction to the hotel.

Miinukset: The breakfast is nothing special and a little bit pricey even though their service is good.

Plussat: The bed was wonderful, very, very comfortable!

Plussat: Area has many temples and shopping options.

Plussat: Location is great, right next to the subway station, shopping mall. only 2 stations away from osaka Namba. The limousine bus stop to Kansai airport is right outside of the hotel . Staffs are really polite and helpful.

Plussat: Upgraded room upon arrival. Very convenient location for train, bus, shopping, supermarkets. All just minutes away. Easy access to the usual must see spots. The front desk is First Class in helping non speaking visitors. This is my second stay here. Very helpful in everything. The english speaking front desk was very helpful, they even wrote messages for people to read in case we could not get the message across.

Miinukset: Can't think of anything we disliked about this place except breakfast buffet a little pricey.

Plussat: Comfort and clean

Miinukset: Location as it is very near to Kintetsu line but this line is independent. So, you need to keep norikae “change” train if u go out. And also food stalls near the famous area cannot be access by food. Need to use train.

Plussat: Everything's went well.

Plussat: the location and the price that is so reasonable.

Miinukset: nothing

Plussat: Our stay at the Sheraton Miyako was great. The rooms were large and clean. The staff were very friendly and helpfull. It would have been good to know that the property was right next to Uehonmachi Station. We actually went to Namba and decided to catch a cab instead of taking yet another train.

Miinukset: Complitely disapointed by this crapy hotel. The reception is nice but only appearance, old, not refurbished since 40 years at least! Poor confort. Just not acceptable even for a 2 stars hotel... I rised a complaint against this hotel, it is so poor and durty on the top of that, I took a lot of pictures to show it. do not book it, it is not a sheraton ...

Plussat: Good location.Lots of expensive shopping activities and nice authentic japanese food nearby.

Miinukset: Staff not very well verse in english.room for improvement.

Plussat: good location, good deal for the money paid.

Miinukset: A little bit impersonal.

Plussat: Hotelli oli siisti ja sisäänkäynti näyttävän moderni. Palvelu oli erittäin ystävällistä ja laadukasta. Siisti huone, siivous toimi hyvin. Ystävällistä henkilökuntaa ja erittäin palveluhenkistä, vaikkei yhteistä kieltä löytynytkään.

Miinukset: Hotellin henkilökunnan olisi odotttanut osaavan englantia, huone oli aika vanha, vaikkakin hyvin siisti. Kaikki muut palvelut hotellissa todella kalliita, eikä alle 13v lapsia saanut viedä hotellin uima-altaalle, koska se olisi ollut vaarallista. Paikallisia karttoja olisi kiva olla saatavilla.

Plussat: Erinomainen sijainti.Hyvät yhteydet Osakan päärautatieasemalle. Hotellin ympäristössä on myös paljon nähtävää ja koettavaa. Kohtelias ja palvelualtis henkilökunta. Huoneet tilavat, siistit ja rauhalliset. Jos menemme uudelleen Osakaan niin ehdottomasti valitsisin tämän hotellin.

Miinukset: Vietimme hotellissa 8 yötä, joten aamiaiseen olisin toivonut hieman vaihtelevuutta. ,

Plussat: CEntral location. Ease to public transport.

Miinukset:

Plussat: Hotellin sijainti oli erinomainen. Kaikki tarvittava oli joko itse hotellissa, tai sen yhteydessä sijaitsevissa rakennuksissa, jopa juna-asema. Henkilökunta oli erittäin ystävällistä.

Miinukset: Hotellihuoneen taso ei vastannut hotellin yleistä tasoa.

Plussat: Hotellin henkilökunta osaavaa ja kielitaitoista sekä palvelualtista. Aamiainen hyvä.

Miinukset: Ruoka kallista ravintolassa laatuun verrattuna. Kylpyhuone tavallinen huoneeseen verrattuna, kylpyhuooneessa ei laatoitusta. Hotellissa ilmastointi liian kovalla, erityisesti ruokaravintolassa illalla.

Plussat: The location is fantastic - access to trains to Nara and Kyoto. Plenty of good restaurants close by. 20 minute walk to the heart of the CBD shopping area. Free wireless internet access too. Easy to get to - bus from KIX straight to the door and back.

Miinukset: Was disappointed that the use of facilities - the pool and gym - cost a not-insignificant-amount. Most 4-5 star places we've stayed in Asia - you haven't had to pay - or it was very nominal. The room was a little tired - in an older part of the hotel or perhaps not renovated for a while. Our friend's room was smaller - but had better fittings etc.

Plussat: Room was confortable and had a very nice view over the city. Service provided by staff was excellent. A convenient place to make site visits and enjoying the city life.

Miinukset:

Plussat: Very good location and close to subways, dontonbori and kuromon market. There's a supermarket nearby as well.

Miinukset: None.

Plussat: The staff were beyond friendly and helpful, the breakfast buffet was divine and the sky Onsen was magical

Plussat: The Onsen on top of the hotel

Miinukset: No wardrobes in the room.

Plussat: Location was everything. So close to dotonbori centre. Staffs are friendly.

Miinukset: Public onsen was crowded and disgusting. Millions of people using at the same time. Tissue paper on the floor. Kids running around. Room was small but clean. Expensive parking.

Plussat: The sky Spa on 17 floor is good.

Miinukset: The location is good if you only want to go to Dontabori. Train stations are about 10 to 15 minutes walk.

Plussat: Parking- you can use your car anytime without extra pay Room- big space Staff- very accomodating Location- you can walk around, more shopping, more foods and Glico is so near

Miinukset: nothing

Plussat: Great spa area on 18th floor. Bath tubs, large sauna. Nice reception desk and location of the hotel.

Miinukset: I found some hairs in the bathroom. Did not like it at all.

Plussat: Breakfast was way less than what I expected for the price paid. Bedroom was small but comfortable for two There is no facility, gym, pool, etc. There was one Japanese public bath on top floor, which is more suited for east Asian

Miinukset: Better breakfast, view was no existence, facility (gym, pool)

Plussat: Great location and modern finishings

Miinukset: Nil

Plussat: Best location we could have asked for! The room was great and we once had breakfast which was good value for money! Would come back to this hotel for sure!

Miinukset: We stayed in 4 hotels for our trip to Japan and all had small bathrooms and 3 including this one, no wardrobes!!

Plussat: I liked the staff. They were very friendly and they do their best to accommodate you. The facilities were good and they have everything to meet your needs. Best of all, the hotel location is at the heart of the shopping district of Osaka.

Miinukset: It would be great if they had a bit of variety in their breakfast buffet. It would also be nicer if you can watch TV with an option to have English subtitles at the very least. They can also improve the wifi because the signal was very erratic. Other than those, everything was great and we had a wonderful stay.

Plussat: The staff at the front desk was very kind as everyone is in japan

Miinukset: The entire hotel smelled like bleach and smoke. The rooms were absolutely disgusting. Walls were stained, rooms smelled over bearing like bleach and cleaning products I had to leave early. The carpet smelled I felt dirty after leaving. None of the previous reviews held up to the facility. Like staying in a run down hospital. Will never book a hotel through kayak again. And I travel for work and pleasure very regularly. Might be the worst experiment at a "4 star hotel" I've experienced in my life

Plussat: The location is perfect close to Namba stations for transport to other areas and airport. It is in an area of arcades with lots of eating options. Also not far from Dotonbori, a great place to eat. Room was a comfortable size and clean. Peaceful and quiet with no street noise. We would stay here again.

Miinukset: No. Its all perfect for me.

Plussat: Everything about Namba Oriental Hotel!

Miinukset: Nothing I dislike!

Plussat: Comfortable & large bed, great location, friendly staff. Late checkout available upon request, as well as a bag drop/holding service.

Miinukset: Small amount of black looking mould in the ceiling vent, the carpet was stained/old (but still clean) & the wifi was patchy, often dropped out (we were on the 8th floor). Breakfast was about AU$20-$30 and not really worth it.

Plussat: Everything is so comfortable.

Miinukset: Nothing I dislike!

Plussat: The staff were very friendly, location was good, Irish pub next door was good

Miinukset: Deluxe room was underwhelming, very basic and not comfortable don’t want to know what the rooms under would be been like! Didn’t feel very clean, there were items from previous people under the bed, they tried to convince us to not get the room cleaned in exchange for a drink token, the bed was very uncomfortable, it was very a hot room and you have extremely limited control over the A\C. The pictures over sold it.

Miinukset: Dirty. More like 1.5 star motel.

Plussat: Location

Plussat: Location is excellent.

Miinukset: The air conditioning can be improved. Room is stuffy at time.

Plussat: Location was great - right in the middle of entertainment district, near Namba station.

Plussat: The hotel is well positioned if you want to enjoy the busy night life in Osaka, in the "young" part of the city. This means that it's close to Dotombori and Shinshaibashi, where youngsters gather to go out at evening and night.

Miinukset: The staff has trouble speaking english and also do not smile that much. The breakfast menu does not have many options and the recipe for the omelet was one of the worst I have ever tasted. The elevator from the street to the reception lobby smells of cigarette smoke like no place on earth.

Plussat: We were part of a wedding party from Guam sothat it was convenient to be with our friends.

Miinukset: The rooms were very small and we could not cnn inEnglish.

Plussat: Sijainti lähellä Namban metro- ja juna-asemia on ainakin kiertomatkalaisen kannalta loistava. Hotellin lähellä on kivoja katettuja kävelykatuja, hyviä ravintoloita ja vilkasta iltaelämää. Hotellihuoneemme oli varsin tilava ja ilmainen nettiyhteys näppärä.

Plussat: - erinomainen sijainti, parempi kuin kuvittelin, kävellen pääsi hyvin liikkumaan - kiva henkilökunta, englantikin sujui - aamiainen oli hyvä, monipuolinen - kerrankin wifi toimi loistavasti

Miinukset: - huone oli pieni, penkki ja pöytä veivät huoneesta suuren tilan, niille ei oikeastaan ollut mitään käyttöä

Plussat: Breakfast was excellent

Plussat: Fantastic facilities including washing machine and dryer! Very handy when travelling for a while. Great Location and very central to plenty of great restaurants and shopping.

Miinukset: The bathroom was a little outdated, but totally ok considering the price when we booked.

Plussat: Great location. The staff were friendly,polite and helpful.

Plussat: The location is perfect. Value for money.

Miinukset: One elevator would not read our card key. I had a hard time using the bidet.

Plussat: Coffee machine in the Lobby was a great addition but such a hassle asking for paper cups. Laundry facilities in Level 7 and 8 was great as well.

Miinukset: We did our laundry in the dark at Level 7 and there was no way we can turn on the lights after 9pm. Staff member mention another Laundry room in Level 8 however there were clean laundry in the machine that was left behind which we cannot be moved. We used our mobile phone flashlights so we can see/read the diagrams in the washing machine

Plussat: Located above railway station. Also high enough to keep above city noise so a good sleep.

Plussat: 27th floor

Miinukset: 27th floor lounge was closed due to covid19

Plussat: Location, staff, cleanliness

Miinukset: None

Plussat: Perfectly located straight above Osaka's JR station, good for traveling everywhere. Also, shopping and dining in the immediate vicinity, within walking distance. Osaka Namba entertainment district just a short subway ride away.

Miinukset: Smallish size of the room is very common in Japan.

Plussat: Location Staff Friendly & Helpful

Miinukset: Rooms too small

Plussat: Nice rooms, strategically located, very convenient and close to everything.

Miinukset: None

Plussat: good location

Miinukset: first day when we checked in, the water went super slow down the shower drain, and I could see hair still stuck in the drain it was disgusting. bathroom was old and dark. room looked old and worn out. not enough lighting in the room, dark and gloomy. lack of hooks and hanger. pajamas looked old.

Plussat: Room was nice/clean, great view, connected to main train station. Staff were very helpful (accidentally booked in a smoking room, they found me an alternate, non-smoking room despite being very full).

Plussat: Location was great- close to transport and food/activities

Miinukset: Not much to complain about

Plussat: Everything

Miinukset: Water pressure in the shower wasn't great.

Plussat: This hotel is being renovated. The price should reflect this. Front desk staff were very rude.The rooms were obviously under renovation plus lots of building noise.

Plussat: The location. Close to the train station

Miinukset: Had to take smoking section

Plussat: the comfort of the bed

Plussat: Hotel staff are well trained and they communciate with each other well. They are efficient and at the same time hospitable. Great location for those travellers, using railway or bus connections to other cities.

Miinukset: No individual safe deposit box in room. No business centre facility.

Plussat: The hotel is in the Osaka railway station which is very comfortable. The shopping center is located around the station. Perfect for a short stay where you have direct access shopping, transportation, restaurants and amusement. The rooms are more spacious than an average business hotel in Japan. I had a nice view from my hotel room. Most rooms are located on 20+ floors.

Miinukset: You could hear some street noise from the amusement area, but it was still okay for me.

Plussat: The location is really convenient, and there is free internet facility at the hotel room.

Miinukset: The room is super small, smallest hotel room I have ever been, lucky it was quiet modern and clean, although I would have preferred Hilton if I knew it was just across the road. Also while there was free Internet, the PC was super slow (My room was AMD 1 Ghz with 512MB memory)..

Plussat: Location at Osaka JR station very convenient

Plussat: Service was excellent, convenient location for walking and trains

Plussat: clean room and perfect location for shopping!

Miinukset: none

Miinukset: The room was warm although the air condition was set to 20 degrees.

Plussat: location location location.

Plussat: I got a lot more than I paid for at Hotel Nikko. The room was comfy with great dimmable lighting, quiet AC, and clean. The staff was incredibly helpful- carrying shopping loot all the way from my taxi to my room, and generally available for any questions I had for them.

Miinukset: One pet peeve: a power outlet closer to the bed would have been nice, but this was not a problem.

Plussat: Location is very central and easy to get everyplace. Staff was also very professional.

Miinukset: I did not like that there is no gym.

Plussat: Excellent location - located on the affluent side of Dotonburi. Hotel is situated directly above the train station (no need to exit outside) which is a huge plus and makes it easy if you have a lot of luggage or many people. Reception staff are very friendly and attentive. Facilities are very clean. Excellent hotel if you can afford it.