Eric Vökel Boutique Apartments Gran Vía Suites

The views from the windows and terrace.

Where shall I start. The pictures and the wording led us to believe this was a luxury property at a reasonable price. The actual close up finish, the space and the style were completely different. This was a very basic property, nothing luxurious about it at all and in a fairly disappointing area. The reception area was probably the nicest part of the place. The master bedroom was okay, the other bedrooms were like cells. The shoddy finish of the tiling in the ensuite was awful - Harding fitting for a place which describes itself as a 'boutique apartment'. Facilities were very basic and the overall decor was poor. As for the cleaning staff!! They were inconsiderate - they wander into the apartment without knocking. They keep the lift stuck on a floor while they move their cleaning stuff (sticking a broom or mop in the doorway so the lift cannot travel - we were on the 8th floor with an elderly person, so the stairs was not really an option). Overall this apartment was poor value for money - we have previously stayed in Barcelona in apartments like 'Apartment 64' and found it to be in a great location and great value for money. We will never set foot in Eric Vokel apartments again. The only thing luxurious about the apartment was the price!