Fairfield Inn & Suites Bismarck North

Clean, cozy, comfortable beds, excellent staff, location.

No

The staff was so friendly. I thought they were trying to lull me into s false sense of security to harvest my organs. The breakfast was wonderful. It was a great stay.

Elevator was a little bit slow to catch. But I'm really struggling for something negative.

Everything

N/A

Right next door wAs a red carpet car wash and local mall and many good places to eat

Counter clerk wAs very informative and helpful.

Josh, guest representative at Marriott provided exceptional customer service! He presented a very warm welcome and much kindness to my family. When we mentioned that the other Marriott was charging us $100 for canceling even though we explained it was the wrong Marriott location in Bismarck, No. Dakota and that my sister was very ill at St. Andrews Hospital (which she passed away within a couple of days later. Josh was very instrumental in this situation and called the representative at the other Marriott location to and let them know it was the wrong location. With that said, they were supposed to reverse the charges to my credit card.

The two ladies located at the front desk are not very friendly and warm. Total opposite of Josh and Paul (I believe that is his name). They seem to be annoyed when you ask for change. But they did give me 2 boxes of soap due to no change for dollar bills. Also the washer needs to be fixed as it seems to physically move when clothes are in spin cycle. Not good.