Drury Inn & Suites Bowling Green

“Booked room day before arrival. Walked into room to find the temp at 83 degrees. Moved thermostat to 70 to cool down and left for an hour. Returned to find it was 84. Talked to front desk. Was told it should eventually cool down. Ha! Waited another hour and it was now 85. Went down to front desk again. This time was told I would be moved to another room. Similar king room was not available so only two doubles. On site manager said that due to issues my room would be no charge. Yeah right! Never checked back with us after we packed and had to move nor was room charge ever deducted. Basic bait and switch tactic to move us along like cattle. Really a poor experience. I have stayed at this location 4 times in the past. They will not swindle me again.”

“Amazing staff!! Super clean with all proper COVID19 precautions in place.”

“Curtains and decor is old, had to cover the couch in sheets bc it had so many stains, smelled stale”

“The first room we were in smelled like smoke, didn’t cool easily and the fridge was not working. We called the front desk and the man stated it is probably musty, it doesn’t get that cool in the rooms and the fridge isn’t really a fridge but instead a cooler of sorts. We were moved to another room where everything was great though.”

“The property was very clean and in a good location. Several restaurants in walking distance especially great for our party of 24. The staff was so very nice and helpful. After our trouble with our church bus they gave us a later check out while we waited for our bus to be repaired. Then when we still weren’t ready they allowed us to leave our luggage in one of their meeting rooms while we took all the youth to eat. They went above and beyond for our group and we appreciated it so very much”