Tokio hotellia

Plussat: Service and facility was good and nice.

Miinukset: Pillows were not clean and gym is too small and limited. Not really a gym.

Plussat: -Close to subway and JR line stations -Nearby various restaurants -Very clean -Comfortable bed -Nice and friendly staff

Miinukset: - nothing

Plussat: Hotelli oli aivan uskomaton. Heti hotellille saavuttaessa hotellin työntekijä tuli taksille vastaan ja otti laukkumme. Hotellin aula oli erittäin tyylikäs ja rauhallinen. Huoneen maksaminen onnistui etukäteen käteisellä joka oli meille iso asia. Olimme toivoneet mahdollisimman hyvällä näköalalla olevaa huonetta ja tämä toive toteutettiin loistavasti. Saimme huoneen ylimmästä kerroksesta joka oli loistavaa. Huone oli erittäin siisti ja tyylikäs ja suurin yllätys huoneessa oli se että sielä oli älypuhelin laturissa ja lapussa luki että tätä puhelinta saa käyttää vapaasti ja ilmaiseksi. Puhelimella sai soittaa kansainvälisiä puheluita Suomeen, paikallisia puheluita ja nettiä sai käyttää rajattomasti. Puhelimen sai ottaa kaupungille mukaan joka helpotti navigointia suuresti. Aivan loistava. Saimme myös tervetuliasdrinkki-lipukkeet jotka sai käyttää aulabaarissa. Loistavia juomia tarjolla :) Aamiainen oli aivan loistava tässä hotellissa. Aamupalalle mentäessä hotellin työntekijä ohjasi meidät omaan pöytään ja tarjonta oli aivan loistava. Oli Japanilaista aamupalaa ja länsimaista. Aamupalalla oli myös oma kokki joka teki munakkaita ja lisukkeet sai itse päättää :D Hotellin kerroksessa nro 14 oli aula jossa oli kahviautomaatti ja erittäin viihtyisä aula jossa sai viettää aikaa ja juoda kahvia/vettä/mehua ilmaiseksi. Ja tämä oli 24/7 auki, joten jos keskellä yötä tuntui että kahvi maistuisi nii sitä oli tarjolla. Vietimme vaimoni kanssa muutamana iltana hetken tuola rentoutuen ja ihan vain fiilistellen :) Hotelli oli myös lähellä juna-asemaa josta oli helppo liikkua minne tahansa. Asemalta löyty juna joka liikkui yamanote-linjaa josta pääsi helposti moneen paikkaan. Kaiken kaikkiaan hotelli oli aivan mahtava ja totesimme vaimoni kanssa että ehdottomasti palaamme tähän hotelliin kun seuraavan kerran saavumme Tokioon. Toivottavasti mahdollisimman pian :)

Plussat: The staff is incomparable (then again, Japanese people have standards no one else in the world has), they were so on the ball about everything, from questions about the city, to housekeeping and in room massages, that this hotel in the US would cost 550 a night, and I only paid around 200. Japan is on another level. The comparison between Japan and the United States, is that there is no comparison.

Miinukset: Everything was perfect.

Plussat: Friendly staffs, clean room and comfy environment.

Miinukset: - -

Plussat: Affordable! Amazing location! Friendly staff! Good amenities!

Miinukset: The breakout coffee area is amazing, with free coffee and juice. But the chairs and sofas were not comfortable.

Plussat: This hotel has every amenity! They anticipate every travelers need. I will always stay at this hotel when traveling to Tokyo.

Plussat: Loved the hotel, really quiet area but close to Rhoppongi and trains. Breakfast was lovely, highly recommended.

Miinukset: Not really anything not to like. Our room was a little small, but that’s to be expected in Tokyo.

Miinukset: Everything was very good.

Plussat: The room was small but effecient. Every bit of the space had a purpose and I never felt crowded. Also, the bath supplies were impeccable. And the proximity to Tokyo Tower and the tranin lines was an unexpected pleasure!

Miinukset: It's a little further away from local restaurants. Also the bar closes early -- at 11 PM.

Plussat: I was amazed for the great quality stay I received in exchange for my money. I am glad I stayed there because my wife loved it so much, in particular, we enjoyed the garden and the lounge.

Miinukset: No complains here.

Plussat: I was on a business trip visiting a company less than 2 blocks away so I couldn't beat the location. I got the normal room, which is small but had everything I needed. Rooms are modern and mine was clean. Hotel is dated. The lobby feels like the 70's or 80's and lacks a real bar reestaurant. The cafe in the lobby has a very limited menu of food and drink, particularly for breakfast. Would I stay here again? Yes for the same location/price balance I paid on this trip.

Plussat: Convenient and nice hotel

Miinukset: More shuttle to the airport and station

Plussat: It's near Tokyo tower. Some rooms can see the whole tower clearly. Good bathroom. B1 Japanese restaurant food is delicious. Good design and Wonderful services.

Plussat: Chic atmosphere (Lobby area) after the recent renovation. Excellent service and hospitality. Reasonable prices. Good food. View of Tokyo Tower. Rooms are super quiet and A/C is not too cold.

Miinukset: Location (Access is not great going anywhere). Gym is too far from Tower Hotel, so is the convenience store in the hotel. There is no Starbucks, café, convenience stores around the hotel.

Plussat: Location and foyer were good.

Miinukset: Room was a little tired and could have been cleaner.

Plussat: The view from our room was quite nice when the weather was good-- we had views of Mt. Fuji sometimes. The breakfast buffet, though incredibly overpriced, has good food. Room was comfortable enough. The bar has great views of the city and Tokyo Tower. The onsen is pretty nice.

Miinukset: - Room rates almost doubled since our last stay - Location is only OK and requires lots of walking to get the metro stops - Room was not actually refurbished-- same old furniture, bathroom was downgraded, parts of room weren't actually painted - The staff spoke almost no English, unlike our last stay-- communication was incredibly difficult - The on-site gym is not included for some reason-- it costs over $20 per visit - The breakfast buffet is seriously overpriced - The staff didn't tell us the buffet would be closed for over half our stay, though they felt it was necessary to leave printed sheets of paper every evening telling us the weather prognosis for the next day (amazing waste of paper in 2019 when everyone has a smartphone and a weather app) - Wifi very slow; got worse every day - The staff kept making us sit to the side and wait unnecessarily for every single thing, from the bar to breakfast to the concierge, even if nobody else was around - The bar is weird: they charge $10 just to sit near the windows but didn't tell us we could pay less as hotel guests, they charge premium prices for bottom shelf liquor (Gordons and Smirnoff, for example), smoking is still allowed, and creepy bartenders stare at themselves in the mirror while shaking cocktails We paid insane prices for just an OK room and nothing else was included. Somehow we were very unlucky and didn't experience real hospitality on top of it all. We are obviously never going back.

Miinukset: A little dated but great none-the-less.

Plussat: The view and the comfort of the room.

Miinukset: It does not have a bakery like some of the other local hotels.

Plussat: The French toast alone was worth the trip. The staff is amazing, the rooms are clean and well appointed, they even give you a cell phone to use while you're in town.

Miinukset: Nothing, it was great.

Plussat: Room,nice bedroom

Miinukset: Nothing

Plussat: My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel. The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around. Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.

Plussat: The staff were impeccable and were available to help at any time. The rooms were faultless - we stayed in a corner room and the views were spectacular. The breakfast buffet the next morning was lovely and had a huge range of Japanese and International dishes. We have stayed in many hotels in Tokyo and this one exceeded all expectations - it will now be our standard booking for all other trips to Japan in the future.

Plussat: I very much liked the authentic 50's modern hotel and interiors…in a great location in Tokyo near the American Embassy.

Plussat: Service

Miinukset: It is very favoured by Japanese which is fine but my preference would be for more international clientele.Also very expensive

Plussat: Beautifully rebuilt premises, keeping some of the original Okura spirit. Highly professional staff, great views from a beautifully appointed room.

Miinukset: Hard to think of anything.

Plussat: Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo.

Miinukset: Couldn't control the heat in the room, which was 79F. WiFi connects but can be erratic on mobile devices. Food in the hotel is outrageously expensive, but a 2 minute walk gets you to reasonable options. Gym is excellent but there is a substantial extra charge to use it.

Plussat: Recently reopened after the demolition of the old Okura the new hotel is stunning

Miinukset: Walking to and from the hotel and local subway stations is not straightforward

Plussat: It was close to the station and some nice restaurants just outside the hotel.

Miinukset: We stayed on reward points as ambassadors. We were treated appallingly. The room was average for the type of hotel we were staying in. The staff were quite standoffish, considering we had just come from Intercontinental Delete repeated word Bay where the service was outstanding and we could not fault a single thing it was a huge disappointment to be treated like this. When we went for dinner in the restaurant we were not even offered a drinks or wine list the whole meal and they forgot my meal altogether. When they cleaned the room they left dirty dishes behind. I never complain about anywhere that I stay but it was enough to taint my holiday. When we checked out they did not even ask us how the stay was. We are Platinum members.

Plussat: The lobby was great.

Miinukset: The buffet on the second floor wasn't quite worth it.

Plussat: Everything! The hotel had the most courteous staff in every part of the hotel and was meticulous to customer service!

Miinukset: perhaps the bathrooms are due for a renovations soon. In comparison to the rest of the hotel, it almost seemed outdated, especially when everything in the hotel was so beautiful. Also TVs could be placed on walls for space conservation.

Plussat: Although only a little, Halal food was available on the in room dining menu, which helped a lot since Halal food is quite difficult to find in Japan.

Plussat: Excellent staff. Very friendly and helpful. Good location.

Plussat: The comfort of the room.

Miinukset: The comfort of the hotel.

Plussat: Great location. Easy to get around the city.

Miinukset: Smelly

Plussat: friendly staff, good location, very clean, good food .

Miinukset: nothing much

Plussat: Breakfast buffet, a seating area in our room, and a bed off the ground. We had been on great tour staying Japanese ryokans which were a treat but good to getting back to western comforts.

Miinukset: Don't have any complaints

Plussat: The location is very good and the hotel is very consistant. Breakfast is very good

Miinukset: I've stayed here maýbe 10x or more. The rooms feel a bit old and for I can get about the same for 30% cheaper. The last bus to Narita leaves at 4:30pm. When I stayed at the Royal Park, there's a bus station with buses leaving every 20/30 minutes at less than half the price for foreigners.

Plussat: Comfortable beds Restaurants in the hotel Close to the train station

Miinukset: Small room Hotel smells like smoke