Halvat lennot Nashvilleen

Miinukset: "We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet"

Plussat: "Nothing."
Miinukset: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Miinukset: "Seats are tiny"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."

Plussat: "Crew was great, seats were comfy and the entertainment options were good."
Miinukset: "Flight was delayed but it happens."

Plussat: "I love all the complementary stuff on flight"
Miinukset: "Better ear buds"

Plussat: "Crew was very friendly and efficient. Flight was pretty smooth."
Miinukset: "On time departure would have been nice. 2.5 hours late."

Miinukset: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."

Plussat: "Flight was short"
Miinukset: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."

Plussat: "The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable."
Miinukset: "I’m not sure everything was really great."

Plussat: "They were friendly and prompt, joked with us as they worked. The flight was smooth and on time"

Plussat: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Plussat: "Crew was friendly"
Miinukset: "An hour and a half late, terrible communication about scheduling"

Miinukset: "Quick 30 minute flight"

Miinukset: "Terrible landing"

Plussat: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Miinukset: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."

Plussat: "Same"

Miinukset: "What food am I rating? The cookies?"

Plussat: "Nice updates"

Plussat: "Flight was fine. No real complaints other than a talkative neighbor when I wanted to sleep."
Miinukset: "Talkative neighbor when I wanted to sleep. Very narrow and cramped cabin."

Miinukset: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."

Plussat: "Nothing."
Miinukset: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."

Miinukset: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."

Plussat: "flight attendants"
Miinukset: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Miinukset: "The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early"

Plussat: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."

Plussat: "Service vey Good. Nice choices. Comfort seating very nice"
Miinukset: "WiFi awful. Useless."

Plussat: "The LGA team did great in difficult situation"

Miinukset: "Sat on the plane on the tarmac for over an hour in the cold..."

Miinukset: "They lost my bag."

Plussat: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Miinukset: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."

Plussat: "cleanliness; attendants were very helpful"

Plussat: "Compared to previous flight - this was so much better with upgrade to first class and extra space."

Plussat: "quick trip, no problems"

Plussat: "I liked watching movies."

Plussat: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Miinukset: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."

Plussat: "Professionalism"

Miinukset: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"

Plussat: "Efficient boarding and helpful flight attendants"
Miinukset: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."

Plussat: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Miinukset: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."

Plussat: "Comfy seats"
Miinukset: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."

Miinukset: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."

Miinukset: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."

Plussat: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Miinukset: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."

Plussat: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Miinukset: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."

Plussat: "Ability to change planes with a 30 minute layover."

Plussat: "Very friendly flight crew."
Miinukset: "LaGuardia is always delayed...this time was only about 15 minutes."

Plussat: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Miinukset: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "It was on time and got me where I needed to go."
Miinukset: "The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs."

Plussat: "The food was good"
Miinukset: "I paid for extra space and it looked like the seats I got were the same as all the others"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Organized, clean"
Miinukset: "Kinder crew, better headphones"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Crew was friendly and efficient. Plane was newer (and cleaner)."

Plussat: "Smooth flight"
Miinukset: "Entertainment was not functioning properly..... only one side of the head phones worked."

Plussat: "There was a mechanical problem with my flight from Berlin, so I missed my connection to Atlanta. The agent booked me another flight on another airline flying out of a different city. If you travel enough eventually things happen. The airline was responsive in fixing the problem."
Miinukset: "The airline agent offered me a 10€ voucher to any where in the airport. While I was greatful, my time is worth more than 0.6€ an hour. An upgrade to Economy plus would have been better. There were 2 seats available."

Miinukset: "Crew was great and pleasent!"

Plussat: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Miinukset: "Just typically being on a plane not much can do about the space in economy"

Plussat: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Miinukset: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Plussat: "Overall clean and efficient. Good service. Good craft and seating."
Miinukset: "Touch functionality of the entertainment system didn't work too well. Didn't get the second meal as I fell asleep around that time."

Miinukset: "Leg space"

Plussat: "Nothing!"

Plussat: "First class was amazing."

Miinukset: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Plussat: "Crew was pleasant and helpful, even once we had a long delay"
Miinukset: "The cabin was very tight and the seats were very uncomfortable"

Plussat: "Movie selection, food, drinks"
Miinukset: "Lack of information on arrival (where to go, customs, etc.)"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Delayed flights for a day"

Plussat: "I have the option to have a special meal. (vegan)"
Miinukset: "I have to ask for my special meal in advance."

Plussat: "a normal coach experience, nothing special or bad about the flight"
Miinukset: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Everything was excellent from the curteous flight crew to the accommodations to the meals. I will fly Lufthansa again!"

Miinukset: "My luggage was lost"

Miinukset: "Unfriendly crew"

Plussat: "on time service"

Plussat: "my favorite airline"

Miinukset: "Better boarding procedures. Everyone lined up at once and it took forever. What happened to boarding by rows? Also, paying an extra $35. for booking a seat is a total rip off. I usually fly Air France and have never had to buy a seat in coach."

Plussat: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Miinukset: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "I flew in Business Class from JFK to Munich and then back to JFK via Frankfort. Both flights were on time and very smooth overall in both directions. The cabin crew was good both ways and all spoke English well. Lufthansa long haul flights still use the older 2 x 2 x 2 seating arrangement (unlike the more modern and common 1 x 2 x 1 arrangement where all seats have aisle access)...so if you don't want someone crawling over you trying to get to the toilet while you are trying to sleep be sure to choose a center seat (both with direct aisle access.) While not totally uncomfortable, the Lufthansa business class sleeper seats are narrower...less well padded...and have less recline options than those used by most other long haul airlines, especially the very narrow foot-wells. The pillows and blankets could be better too. The food was OK - but not on a par with what most other airlines serve on long haul flights. The JFK to Munich flight was non-problematic in all respects. However, there was a screaming baby in my aisle (Row 4 on a 747-8 only 2 seats away from me) on the Frankfort to JFK leg...which I found TOTALLY UNACCEPTABLE."
Miinukset: "What airline would permit a lap baby (less than 2 years old...a periodic screamer...and totally unmanageable by its solo-travelling mother) to occupy it's Business Class section on a 7+ hour flight - while inconveniencing (and aggravating) all other nearby Business Class passengers who paid thousands of dollars/euros to ride in Business Class so they don't have to put up with this kind of nonsense? The answer is: "LUFTHANSA!!! And YES, this actually happened on my Frankfort to JFK flight (LH 400 on 23 January 2017.) I'm not sure if the woman in question paid for two seats or not but this unmanageable kid finally calmed down and fell asleep - but he did so in the seat next to her. If this unmanageable lap kid was allowed to do everything he did (including to use a Business Class seat for free IF that is what actually happened) then this just adds insult to injury. WAKE UP LUFTHANSA!!! People pay huge sums to ride in Business Class to avoid this situation - and it's time you BANNED this situation from even occurring."

Plussat: "Courtesy and friendliness of staff."
Miinukset: "The cheapo headphones"

Plussat: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Miinukset: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "There is more space on intra European flight than on cross continental flight!"
Miinukset: "Still don't like amount of room."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Attention on the counter and at the boarding gate were excellent"
Miinukset: "The in flight entertainment system was broken, they changed me seats however that one wouldn't lean, after that went back to the original seat. In the second flight a baby was crying and they did nothing to remediate the situation for those that were around him. In the end I had a very bad flight"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Fast boarding, on time"
Miinukset: "Too cold in plane, announcements too loud"

Miinukset: "Too much sugary bread as nourishment."

Plussat: "Very efficient service! Debarkation at MUC very fast and efficient for making it easy for connections to other flights. Nice crew!"

Plussat: "we sat in row 9 which has extended leg room so it was a pleasant surprise."
Miinukset: "the staff were not very good at reading the different instructions and one of the gentlemen was of Asian decent and it was very difficult to understand his English."

Plussat: "NOTHING!"
Miinukset: "EVERYTHING! They put us on a United flight. 11 hours on the plane with NO ENTERTAINMENT. They apologized at the end and told us to all fill out a complaint at united.com. I did and still haven't heard back. The flight attendants were rude and it was a horrible flight. Worst international flight I have taken in my life. And it was for an adoption appointment with a judge in Riga, and we barely made it."

Plussat: "The comfort of the seats, though it could have slightly more leg room"
Miinukset: "Food was horrible"

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Plussat: "Time schedual"
Miinukset: "Over duty for extra weight"

Miinukset: "video was broken"

Plussat: "On time"
Miinukset: "All was well. Long bus ride to the planr"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The crew was fabulous. Very helpful and upbeat!"
Miinukset: "The food wasn’t very good."

Miinukset: "old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't."

Plussat: "Short flight"

Miinukset: "We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Plussat: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Miinukset: "Food quality and selection. I"

Miinukset: "Unnecessary delay"

Plussat: "Not much, except that I got to Nashville."
Miinukset: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"

Plussat: "new planes, good food, professional vrew"

Plussat: "Selection of films was good"
Miinukset: "BA business class is getting tired and very odd configuration. Ran out of choices for food and breakfast looked like there was not enough to go round. Overnight flight, but food not served for about hour and half, and breakfast served 2 hours before landing."

Plussat: "The crew was great!"

Plussat: "Did not take it"

Plussat: "Crew professionalism"
Miinukset: "Earphone, squashy seat, limited leg space in economy class"

Plussat: "The crew was attentive and smling and fun..the chicken curry was awesome--nice detials on this flight."
Miinukset: "Again seated next to the restroom and the chemical smell but really everything else was wonderful--"

Plussat: "comfortable seat, tasty food, pleasant attendants"
Miinukset: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "Everything it was 100 percent"
Miinukset: "Luggage is held up but I will eventually get it here"

Miinukset: "Just believe overall they could do better"

Plussat: "Everything was great. The seats were comfortable and the crew excellent. The aircraft was clean and easy to get about in."
Miinukset: "Nothing to dislike."

Miinukset: "Late departure caused down stream issues."

Plussat: "Wonderful flight! Excellent, extremely friendly service! Could not have been better!"

Plussat: "Seating quality was good Crew was fine"
Miinukset: "They could be better, friendlier"

Miinukset: "Arm rest not going up for 11 hour flight not good . Trash not collected"

Plussat: "The website would not allow me to enter my passport details as I have PR status. As a result I could not select a seat of choice. it would be much better if PR details could be added when passport info is not accepted. The flight was fine"

Plussat: "Comfortable seats ,nice crew"
Miinukset: "Entertainment"

Plussat: "In flight entertainment and meals were great. Flight was on time."
Miinukset: "Very crowded and difficult to move. Also, would have liked more water service - had to go ask for water a few times since service was not offered regularly."

Plussat: "Modern plane, great crew"
Miinukset: "Free seat next to me, kept getting filled by unassigned passengers, cramping my situation. One old lady took the seat & was snoring."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Miinukset: "According yo the kayak app on the moment of booking the flight was going to Heathrow, but it went to Gatwick. In addition, the tariff did not include one checked luggage as shown on the app as well. Really disappointed with my first use of kayak."

Miinukset: "Disorg"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Miinukset: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."

Miinukset: "The flight was cancelled due to hurricane Harvey."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "Great flight, comfortable and the entertainment was perfect! The 10 hours flew by very quickly and the crew was amazing! Hey"

Plussat: "Had to pay for water on an international flight. That felt like buckle and diming."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "The customer service representatives are very apologetic and helpful."
Miinukset: "Lack of punctuality. For any flight through British Airways, do not expect to be on time. Both flights were delayed; significantly so that the group I was with ended up missing the connecting flight (that shockingly left on time)"

Plussat: "Efficient and polite crew and excellent entertainmemt!"
Miinukset: "Nothing!"

Plussat: "British Airways certainly has slipped. Very mediocre service."
Miinukset: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."

Plussat: "Arriving safely."
Miinukset: "The temperature was annoyingly hot on board."

Plussat: "Pleasant and helpful crew;"

Plussat: "BA always has the most pleasant and accommodating flight crew. They go out of their way to make me feel special on any flights I've taken with them. Other airlines should take note. Thanks for a great flight."

Plussat: "Flight left and arrived ontime and early both departure and arrival."
Miinukset: "Seats are a bit uncomfortable in economy,"

Plussat: "Beautiful plane. Wonderful service. Even landed 30 minutes early. I cannot say enough good things about BA."
Miinukset: "Missed the second meal."

Plussat: "Nothing."
Miinukset: "Nothing"

Plussat: "We made it to our destination."
Miinukset: "The airline misplaced our stroller and one of our cases. We felt abandoned."

Plussat: "The flight was on time."
Miinukset: "Cabin was very hot upon boarding. AC was not working. It was 2 hours into the flight before it was vaguely comfortable. The entertainment system also had problems starting up - about 90 minutes into the flight before it worked."

Plussat: "Service with a smile! My bag didn't make it back from Heathrow to Newark but British Airways was on top of it. They apologized for the inconvenience and located my bag and I had it within 48 hours. I HIGHLY recommend this airline to everybody!"

Miinukset: "I am so glad the lady in front of me did not recline her seat. My knees was pressed against the seat in front of me during the whole flight. It's really annoying that there is no knee or leg room. Be warned you have to pay for everything on this flight. And a G&T is £10"

Miinukset: "The crew was so rude"

Miinukset: "In flight entertainment wouldn't work despite following the instructions, so I gave up after about 45 minutes."

Plussat: "Crew wuz gööd"
Miinukset: "Good"

Plussat: "Seat was comfortable"
Miinukset: "One attendant looked and acted,like she had just gotten up after a rough night. Never smiled, watched people put jackets and even a fast food bag in the overheads without ever saying a word."

Plussat: "The crew was very attentive."
Miinukset: "There were no power ports on this flight."

Plussat: "Not much. I did arrive to my destination with my bags!"
Miinukset: "My flight was delayed boarding and.leaving the runway! There was very choppy communication as from the airlines as things changed. I arrived and hour late from an already late flight! The attitude of the attendants was not the best either. They seemed to be tired and it showed in their service."

Plussat: "The entertainment options"
Miinukset: "The flight was delayed because of another flight before ours and there was poor communication."

Plussat: "Pleasant and attentive crew"

Plussat: "Normal expectations were met"
Miinukset: "It was fine"

Plussat: "The pilot made up for a lot of time. The flight was said to be 1 hr 40 minutes about but we touched down after about only 1 hour in the air. Deboarding was quick."
Miinukset: "The flight was delayed three times. We eventually boarded and then spent another 30 minutes waiting to taxi. Another narrow plane with not much room."

Miinukset: "The seats were SO uncomfortable and my legs were cramped up into one position because there wasn't enough room for legs and knees."

Plussat: "Landed safely and on time. Crew was nice."
Miinukset: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."

Plussat: "Quick boarding"
Miinukset: "Cold no food"

Plussat: "Crew were ok Captain was informant"
Miinukset: "Delay Heat on plane at 98 degrees upon boarding"

Plussat: "The boarding and flight were both good"
Miinukset: "Paid $10 for WiFi that wouldn’t even allow me to stream some music or open a web page"

Miinukset: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Plussat: "On time."
Miinukset: "One of my pieces of luggage was not on my flight. The gate agent was difficult to understand. It was her nasal accented English that was the problem."

Miinukset: "Very cramped seating This was an American Airlines flight, not Alaska Air."

Plussat: "Crew was friendly."
Miinukset: "AA has nine boarding groups, which queue up in two lanes. Each of the two lanes hold about 5 people, at most. This is ridiculous. It creates enormous crowds of people jockeying to be near the tiny lanes for when their number is called 5 or 10 minutes down the line. AA needs to reduce the number of boarding groups, lengthen the lanes, and provide more of them. No other airline boards this way. That's because this boarding method is stupid. Unsurprisingly, our plane took off late because they couldn't get everyone boarded in time."

Miinukset: "Delayed"

Plussat: "Uneventful"

Plussat: "It was great! I got an entire row to myself."

Plussat: "I got here."
Miinukset: "Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together."

Miinukset: "I was forced to check my carry on and pay for it. I was not charged on my way to lax or my trip to Hawaii. Sad. And person was rude"

Plussat: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Miinukset: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."

Plussat: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."

Miinukset: "We boarded an hour late and then sat in the runway for ever. Flight was scheduled to arrive in Nashville at 1137p we arrived at 148a! Ridiculous"

Plussat: "Extra room with empty seat"
Miinukset: "Seat didn't go back due to exit row"

Plussat: "Most things."
Miinukset: "Delayed flight!"

Miinukset: "First hearing news of my flight being severely delayed I asked the ticket agent if I should just drive down to DFW from Lawton he reassured me that the plane would get there with time I had to make a split decision to drive down very rapidly"

Plussat: "Nothing"
Miinukset: "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."

Plussat: "The plane had a wider aisle - much appreciatedz"

Plussat: "All good"
Miinukset: "All good"

Plussat: "Never boarded plane cause dates were wrong"
Miinukset: "Now me owning up to mistake costing me $500+ extra"

Miinukset: "Plane size"

Miinukset: "The boarding was seemed unintelligent. Why would a passenger in a window seat have to wait until the other middle and aisle passengers board. I got on the plane and had to wait for the other two passengers get up and step into the aisle so I could take my window seat. I was in group 7 and apparently they were in a lower number group that was allowed to board before me."

Plussat: "Very quick connection"

Miinukset: "COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG"

Plussat: "Overall friendliness of the crew"

Plussat: "Nice crew"
Miinukset: "No entertainment. Learn from TAM in Brazil and offer entertainment via smartphone / tablet. No food service."

Plussat: "Arrived on time, left on time."
Miinukset: "It was inconceivable to me that I could not get a seat assignment until I actually checked in at the gate. While AA offered the option of paying extra for additional legroom, if you declined the offer, you could not obtain a seat. I know that it is getting unusual to have any sort of enjoyable experience on an airline, but the lack of transparency ("group two" for boarding is actually the fifth group to enter the aircraft) is totally unnecessary."

Miinukset: "That i booked a flight that departed 6:20pm on Alaska Airlines and found out i was put on a red eye American Airlines flight that left at 11:50 pm. In addition did not reciveve any notification of the change. Had to leave the airport because i thought i was leaving at 6:20 pm :("

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "Everything was good"

Plussat: "It was a very quick flight! I got some great rest and went right into work, ready for the day."
Miinukset: "They checked my carry on, and it ran me a little late leaving from Nashville waiting at baggage claim."

Plussat: "I was welcomed and make right at home"
Miinukset: "Did not like having to stay overnight in Charlotte but weather can do that to a traveler."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "I liked the comfortable seats.. The crew working for American Airlines are polite and nice. From the very time to get the boarding passes and my luggage handling and all the hospitality, am really looking forward to fly more on American Airlines."
Miinukset: "There is not much to not like American Airlines as I don't have any bitter experiences till date and I don't wish to encounter too lol I would like more snacks beside Pretsels too and I wish to have a very good hot Fliter coffee or even green tea's during my flight ☺️"

Miinukset: "Delays, delays and more delays. 3 gate changes and finally on an old plane. Avoid if you can. Only good thing about it, it was bringing me home"

Plussat: "Once we finally got on the flight it was great! The crew was Fabtatsic and gave tons of updates as they became available."
Miinukset: "The only bad thing I can say was the delay. Beyond their control but very frustrating."