Busan hotellia

Plussat: Room square footage (family suite), big bath tub, night view on bridge, amenities, good breakfast, pool at night, friendly and well trained staff

Miinukset: Bed too short for tall people (below standard, not expected from a Park Hyatt), lighting system needing a Ph.D. to operate (and night vision capabilities to find the light in the night), lack of international TV channels (below standard for a Park Hyatt)

Plussat: Breakfast charges were outrageous. $20 for a cup of coffee.

Miinukset: Cost

Plussat: The staffs and the facility were great.

Miinukset: The quality of coffee & the cookie served with coffee were very disappointing/ the cookie wasn't even fresh. We also went to the livingroom for a bottle of champagne: the champagne wasn't chilled enough, the fruit platter wasn't tasty, and the waiter didn't even know how to pour the champagne into the glass properly.

Plussat: Great location. New & clean room. Most staff can communicate in English. Spa therapist is excellent.

Miinukset: No authentic Korean F&B outlet in the hotel.

Plussat: Fantastic views of the ocean and bridge. Spacious and luxurious room with modern facilities. Excellent range of options for breakfast. Attentive staff. Good value given the quality of room and service.

Plussat: The location and the staff.

Miinukset: An additional cost to access the men’s sauna.

Plussat: Location (WHAT A VIEW). Breakfast was very good. Fitness area and swimming pool was very good. I have truly enjoyed every second of my stay.

Miinukset: Prices in the restaurant and breakfast bit on the expensive side (even for a Western European and experienced traveler).

Plussat: Uusi, todella siisti ja hyvällä paikalla, kaikki toimi hyvin.

Miinukset: Ilmastointi vähän huonosti säädettävissä, mutta muuten ei valittamista.

Plussat: Cleanliness and people

Miinukset: Not so much maybe price?? Korean including stuff cannot speak english. Keep your expectations low to be not disappointed....

Plussat: Staffs were really nice. We arrived earlier than expected. They were able to check us in early. We were able to take good rests after a long driving from Seoul. Room was neat and comfortable. Loved the mountain view. Good location close to restaurants and to the beach. Would love to come back again!

Miinukset: House keeping amenity wasn’t fully set up but it wasn’t a big deal for us. Staffs were always there to mend the issues.

Plussat: The bed was comfy. Newly built and clean.

Miinukset: Too warm for April. You can turn off the heater but can’t run the a/c.

Plussat: Very clean and modern room. Staff very friendly and speak good English. Metro station just outside. Plenty of restaurants and bars within short walking distance. There is a casino linked to another hotel 5min walk away if that's your thing. Can easily walk down to beach, nearby cliff paths and light house which offers nice view of coast.

Miinukset: As some have said it is like a business hotel. The lobby is separate on 3rd floor so you might only ever see this when checking in and out. The airport and main Busan station seemed to take longer than expected (over an hour) to get to/from when using public transport. Water bottle in room would have been nice.

Plussat: The location is great. Near the subway and close to the beach. The staff was very nice.

Miinukset: The room was much smaller than I expected. Weak air conditioning and poor water pressure in the shower. Also, no breakfast due to covid-19.

Plussat: The price was a great deal, especially considering the location near Haeundae. Everyone was really nice as well. I loved the seating area in the room and appreciated the dishes in the kitchen. It was really easy to cook inside the room, if you want.

Miinukset: It was mostly really clean, but there were some hairs on the bedding, on the guide for the room, and around the elevator. Not a huge amount, but enough to notice.

Plussat: i m gone 50 countries、this hotel is absolute praise、all electric、great apartments！

Plussat: The views was amazing! The best hotel I’ve been to so far in Korea! About a 10 minute walk from the beach.

Plussat: Location and price

Miinukset: Carpet is old. It has stains on the carpet

Plussat: Very good: value for monry

Plussat: no

Miinukset: bedsheet is too rough and too old style all

Plussat: Excellent hotel, clean, modern, great location

Miinukset: Nothing - it was great

Plussat: No difference from other hotels but the location is good and the staff are friendly and clean room.

Miinukset: There was no particular inconvenience.

Plussat: Location is highly convenient

Miinukset: Could be more flexible and allow early check in. Especially for traveller who had travelled overnight

Miinukset: The hotel staff were poor in English. There was one night a certain VIP was holding a birthday party in the hotel room, bunch of people outside, girls screaming until 11 p.m. and the hotel told me they could not do anything to stop them!

Plussat: The room was very nice, especially the living room/kitchen area

Miinukset: The bed was very hard and the shower leaked

Plussat: Located on the main street full of bars and restaurants while being a literal 2 minutes walk away from the beach, the location is excellent! The staff were very professional during check-in and check-out and the room was very clean!

Miinukset: The room was smaller than expected, don't be deceived by the photos. However, for the price I honest couldn't expect more!

Plussat: Everything else was perfect.

Miinukset: No iron or ironing boards in the rooms.

Plussat: Location is what I want to point out. It's very close to the beach. And I had a corner room with the city view and it was quite satisfying as well.

Miinukset: Because it's by many restaurants and pubs, you may hear people on the street having fun at nighttime. I had a room on the 13th floor and I was quite surprised by how well I could hear people having fun. However, I would say it really is close to the beach so you should know there's going to be party all around.

Plussat: Great location along strip.

Plussat: The location

Miinukset: The size of the room and no hotel amenities such as pools or gym.

Plussat: Good location and friendly staff. Parking is free for guests.

Miinukset: I was disappointed and disgusted to see stains of discharges on the toilet bowl from the previous guests. I cleaned them up myself. Obviously, cleaning wasn't done thoroughly.

Plussat: Location, Minimal, Simple

Miinukset: No bar/room service nor any mentions regarding its absence

Plussat: Varasin hotellin pikapäätöksellä ja päädyin tähän koska hotellissa oli uima-allas. Allas oli kuitenkin aika vähän aikaa auki ja siellä piti käyttää omaa uimalakkia. Yövyimme perheen kanssa sviitissä, se oli todella tilava mutta mitään erikoista siihen ei kuulunut. Sijainti oli hyvä, lähellä metroa mutta hotellin läheisyydessä ei juurikaan ollut mitään meille.

Miinukset: Henkilökunta olisi voinut olla ystävällisempää ja oma-aloitteisempaa Tuntui hassulta varata hotellin kallein huone ja saada avainkortiksi niin kulunut kortti, josta hyvä jos näki hotellin nimeä lukea. Uima-allasalueelle ennemminkin suihku kuin uimalakki pakko.

Plussat: Good in location wise if you are there for shopping . if you are to go to the beach - its a wrong hotel for you - Assistant manager was very friendly and helpful

Miinukset: The room is too small, no complimentary drinking water provided, my experience in all koreans hotel provide good toiletries , but this hotel is too cheap and stingy on that , check out time at 11am, 1st room was leaking with toilet bowl (have to change the room). Compare to price - the room was super small (for a double deluxe room). I dont recommend this hotel at all. Stay near the beach and you can get much better hotel with much better price

Plussat: The bathroom is beautiful.

Miinukset: The staff was just average. You'd expect them to be atleast friendly.

Plussat: Glad I had chosen a nice hotel for that reason

Miinukset: No fault of hotel but situation with COVID-19 had a major impact.

Plussat: Location is perfect to visit BEXCO. It is near a subway station. restaurants are nearby.

Miinukset: due to corona, breakfast is closed... T.T

Plussat: Good cleaning staff

Miinukset: Nothing

Plussat: The staff tried to help where possible

Miinukset: The room temperature was set abnormally high with no way of adjusting it yourself.

Plussat: Enjoyed the panoramic view from my room on the 19th floor. Super breakfast!

Plussat: the location was quite good. close to the beach.

Miinukset: jezzzzz it wasn't the same room as we saw on here. and even we asked to change the room, I thought they were joking. a friend of mine was furious and asked them to change the room again. and finally we got the room as what we saw on the page but half of the electricity didn't work. staying here was just wasting your money.

Plussat: The view and location are great.

Miinukset: The hotel needs some TLC and an update.

Plussat: To be honest, there was nothing I like at the hotel. Maybe only because it was convinent as to where I was headed to.

Miinukset: Entire hotel is mouldy, smelly, and dirty. The carpets outside were so old that you can see stains on it, which were not cleaned properly. Beds and linens were dirty with stains on the pillows. AC/Heater were broken, and many of the lights were not working at all. Breakfast timing from 8am to 930am, with the amount of crowd, there were no spaces to accomodate everyone, and we had to share tables with strangers. On some days, Breakfast is not even ready at 8am, and had to wait till 845am for food to be ready. Overall, one of the worst places you could find here. I wouldn`t even stay here if it was for free.

Plussat: Great location with beautiful view

Miinukset: The decoration is bit old.

Plussat: The view on the top floor is really beautiful. Unfortunately you don't have free access to the spa/waterpark but you do get a 50 percent discount if you stay at the hotel. If you get a room facing the water it is really nice, and the city view is nice as well. The location is right across from the beach and the famous bridge, and next to several cafes and restaurants.

Miinukset: The bed is so hard. Uncomfortable to sleep on. The top shower head had green (mineral collection?) on it like it hadn't been cleaned in a long time. The walls in the bathroom too were a bit dirty. We also tried to go to the spa/pool around maybe 6~7pm, but it was already closed. Normally places (in america) that have a pool are free to use and they close around 10pm, but the pool is half price here at least if you stay at the hotel. Be aware that it closes kind of early, and the normal pricing is around 35,000 won per person (without the discount)

Plussat: Price and facilities and location

Miinukset: Nothing

Plussat: The heritage feel of it....good views from the window...lovely building...the Korean restaurant was good...staff was kind and warm...though they can’t speak English, but they tried and that’s nice.

Miinukset: This is an outdated property and is very far from the city centre or attractions. The rooms were old and the bathroom was outdated and not cleaned properly...there was only black coffee and the room.l service menu was very limited and so was the restaurant menu....noisy lobby...

Plussat: Nice view!!!

Miinukset: Location is not convenient as it's not accessible by public transport for a tourist or business person.

Plussat: The design of the hotel building is unique

Miinukset: The hotel staff is not very friendly

Plussat: The room was comfortable, and large relative to other Asian hotels I've stayed in. I had an excellent view of the bay and city from my 14th floor window. I appreciated having CNN on the TV.

Miinukset: The location was inconvenient for my daily travel to the Bexco convention center (25 minute taxi, 45 minute subway). While the room was clean and comfortable, the furnishings and carpet were dated. The Internet connectivity rate was high. For the 24-hour rate it said I could not disconnect, but I did and it still worked when I returned.

Plussat: Location

Miinukset: Overpriced,

Plussat: Room and decor is very nice.

Miinukset: The windows rattle in the wind.

Plussat: The room was good, though a little smaller than expected. Happily surprised that breakfast was included with the booking. The room was clean and had good facilities too.

Miinukset: As mentioned above, the room was a little smaller than I had though upon booking. Not a big deal at all, as the room was still very good!

Plussat: Changed the room to non smoking

Miinukset: Small room - double room for single person

Plussat: Location , helpful staff and the hospitality.

Miinukset: None

Plussat: Very convenient, recommended to all the travellers visiting Busan for the first time. They also speak fluent Japanese for Japanese customers.

Plussat: I always enjoy breakfast and staff service in toyoko inn. Willing to use again.

Miinukset: I always wish the bathroom can be a little bit bigger.

Plussat: Everyone was polite and speaked English because my Korean and Japanese are limited.I also loved that they gave me the room with a view like the one i booked!

Miinukset: Everything was amazing but it would be nice if you could have some chairs at the pc areas because standing for one and a half hour while doing my job after a day of running around,wasn't easy.Thank you.

Plussat: New and clean

Miinukset: Some walk from the subway

Plussat: This was the only hotel that could accommodate my need for 4 beds in one room. Room was perfect, had big windows with good view of city. Front desk staff was amazing and helpful. Spoke good English and helped with whatever i needed. The hotel and room provided a great view of the city. Really liked the spa, brunch and the terrace. This was the perfect hotel, just not really close to what i came to busan for. 9/10 stars would definitely come again.

Miinukset: The room had a stinky smell.

Plussat: I liked the view from the room (22nd floor). We had adjoining rooms which was perfect for our family. We loved the view from the restaurant on the 24th floor, but the restaurant was very pricey. We enjoyed the brunch the next morning which is ~$12 for a good portion. You can walk to lots of shopping (which isn't our thing) fish market, and

Miinukset: Nothing to complain about.

Plussat: Excellent value for the price, rooms are big, well set up, clean and very comfortable. There is a very nice cafe on 1st floor for occidental type breakfast if you want so. The location is quite nice, near a huge mall and nice area for dinner. The view is nice.

Plussat: connecting room and breakfast

Plussat: It was a great location and the rooms were great.

Miinukset: Unfortunately, I had to pay twice. I guess they didnt recieve the info from the booking app. My money was refunded though.

Plussat: The sea view is pretty and it’s walkable to the Haeundae Beach!

Plussat: The location was the only positive thing about this place

Miinukset: Hotel looks absolutely nothing like the pictures. It’s is completely outdated smelly and old. They had some kind of construction going on during my stay which was extremely loud which resulted in my cutting my stay short. Would not recommend or return.

Plussat: Rooms were clean and the beds were comfortable

Miinukset: The food rates to hi. The sofa in the room was not so good

Plussat: The Junior Suite was great. The bed was awesome. Their small gym was very convenient since I was away from my main gym.

Miinukset: Wifi. The service couldn't find the IP address when trying to connect.

Plussat: good location and great bathroom!

Plussat: kindness

Miinukset: Fish smell in the elevator

Plussat: Perfect place. I visit here every time when I come to Busan.

Miinukset: 나띵

Plussat: The public spa was really enjoyable.

Plussat: The beds were fine, the place was clean, the spa was okay. The staff was polite.

Miinukset: The price isnt justified compared to other properties in the area. The room is quite small, the spa is quite small, the bare minimum basic necessities were provided but other things cost extra money that are normally provided at other hotels.

Plussat: Well appointed room. Comfortable bed. Location is probably the best part. Very convenient for getting around Busan.

Miinukset: Price! Terrible value. Having stayed at several other high-end hotels in Busan, I must say that this is the worst value. $40 for mediocre breakfast. $30 for mediocre cheeseburger. $9 for an 8oz can of cola. Absurd. The room was priced appropriately, but that was about it. There are better hotels at a better price point available throughout Busan.

Plussat: The Housekeeping did a great job in making our room well daily.

Miinukset: Staff could have been more forthcoming and understand English better since this is a 5-Star Hotel.

Plussat: The employees were always friendly and helpful

Miinukset: The price was a little high and the cost of meals were extremely expensive

Plussat: - Very convenient location - They gave us a very early check-in after a long over-night flight. - Room, bed, setting... everything great - Very attentive staff, big shout out to Jolie Park she went extra miles to accommodate us. Definitely will come back next time

Plussat: good sized room

Miinukset: a little old. they don’t help you with luggage on taxi drop off

Plussat: Rooms were very spacious, breakfast was delicious and the fitness facility was amazing. Location is quite nice too.

Plussat: Convenient Location , Surround with good Resturent and link to subway

Miinukset: The room a bit dark and prefer to have both shower and bathtub.

Plussat: Loved the service and treatment... Upgrade to executive club privilege and enjoy complimentary breakfast (with made to order omelettes) lunch snacks and light dinner... Bottled water and other drinks are also available... Very helpful and very convenient to get to the subway...

Miinukset: Location and connection to public transportation

Plussat: Nice and clean hotel in the center of Busan

Plussat: Good location, good rooms, especially on the Club Floor levels. a safe choice when visiting Busan

Plussat: I liked the location, and the club lounge. Very friendly staff and very willing to help.

Plussat: The room for the price, and it was ver convieniantly located in the city.

Miinukset: I did not like that the Mini-Gilf wasn't open during the summer (Jul-Aug) since that's the best time to play out door sports.

Plussat: Good location.

Miinukset: It took a while for the staff in the reception to find my reservation.

Plussat: We loved its proximity to the beach and restaurants and appreciated that we could store our luggage while we were at the beach after check-out. The high-floor king sea view room was large and I think all sea view rooms must have an amazing view. The bathroom and products were also nice.

Miinukset: It was a little pricey already excluding breakfast, and the price for breakfast high. Our room was a "smoking" room that fortunately didn't smell of smoke - I was told they were all smoking, but the floors said "no smoking" so not sure. There was an ashtray in the room. When I told the staff I'm allergic to smoke after accidentally booking a "smoking" room, I was told they had noted it - so perhaps they took care.

Plussat: Good view

Miinukset: Overpriced 20 years overdue a renovation Tired old furniture and amenities Terrible value for money

Plussat: The hotel is wonderful with very attentive staff. The complimentary tickets to the adjacent hot spring spa is fantastic

Miinukset: Nothing

Miinukset: Room temp can not be set lower than 27 C even the outside temp is 5. The reception said there is no air conditioning, only warmer. I am wondering how it work during summer? Anyway, I got a electric fan these two day.

Plussat: Polite and professional staff. Rich and tasty breakfast. Amazing hot spring and spa.