Promenade City Hotel

Great location in pedestrian area close to the river.

Sink blocked. Shower in bath difficult to access. Room seemed smaller than advertised. Window looked into elevator well.

The location. The breakfast was good. The water in the shower was strong.

Don't take any room on the first floor. This room has a window into the building hall, close to the elevator, air condition is not working. Only the supervisor was pleasant and tried to help us.

The location was perfect....close to every where in walking distance.

Everything looked clean except i found hairs on the bed sheets.

The location was perfect, on a traffic free shopping street, easy walking distance to many attractions. The staff were friendly especially the man who was on reception from Mon 26/8/19 to Thurs 29/8/19. The breakfast was good in a nice, if a little small breakfast room. The bedroom was a little small but adequate; my partner uses a wheelchair and he managed ok. There was no noise at all. The room was clean. There is a big enough lift and a ramp at the front door.

The bed was not very comfortable but the main issue was the lack of natural light. A lot of the rooms are facing inwards into a ventilation shaft so the room light needs to be on all the time and we had to have the curtains closed because we were near the lift. It was not even possible to look upwards to see if the sky was blue! There are street facing rooms, if we had been staying for longer I would have asked for an upgrade.