The breakfast was awesome and the king size bed was great!
I wish the fitness room would've been available.
Location was good and staff was friendly
The breakfast bar always seemed to be dirty (not kept up). The big issue for me is that they allow people to smoke in the fire escape stairs, which causes cigarette smoke to blow back into the rooms (especially if you are close to the exit door.
They don't seem to want to please
When you complain about your room they immediately gave you a similar so it doesn't pay to change rooms and they do not want to hear about your state. Although they asked a question but it falls on deaf ears
And complaining to you, you have mostly foreigners picking out songs a bowl of these travel site and I don't give a kitty either
need to clean inside corners in bathrooms
Rooms Check in Breakfast Breakfast area Bad odor
value for money
trouble with staff on check in, heavy smoke smell in no smoking room.
Bad beds and rude staff
Eggs for breakfast!
Staff are challenged and rude. Room beds are hard, old, and nasty. Towels were dirty with stains and other bodily fluids of some sort. Not impressed at all.
I was scared for my life
Not a damn thing
It had rat traps next to vending machines , it reminds me of a crack house , i had a wonderful view of the dumpster wish i could have Slept in the dumpster instead of the room and got the best rash ever on my face
Everything was great besides being located near all the auto dealerships and strip malls but I shouldve expected that in a city like charlotte
No cons besides location
Everything great except for the Kayak booking itse
Everything was quite nice.
My only complaint was that I booked it through Kayak, and when I got there I had to wait a little while to check in because the system was still processing it, which just seems silly to me. But as soon as their system figured it all out, they got me right into a room.
The staff was very friendly and accommodating. We needed to change rooms due to our non smoking room smelled heavily of smoke. The front desk immediately offered us another non smoking room that was very clean and comfortable. The hotel was very quiet @ night so was able to get an undisturbed good nights sleep. Would definitely stay here again.
Very nice and clean, pleasant staff, spacious rooms
The mattress on my queen size wasn't very comfortable, too hard for my taste
Spectrum Center ja EpiCentre sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 401 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Best Western Plus Charlotte/Matthews Hotel on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.