Baymont by Wyndham Conroe

Everyone was friendly

I was very upset I didn’t have WiFi and I went down to talk to the front desk she was a new employee she was very nice to talk to she said she will call her manager and she did her manager told her to give me a phone number to call a technician I did and he said the manager has to put in a work order in and the manager was told this before but I feel I was a customer I shouldn’t had to make that call , and our room phone was out of order it was not a pleasant visit I will not be back to your hotel . I shouldn’t of been charged of what I paid for when I couldn’t use the WiFi or phone , They didn’t clean our room like they should they just through are wash cloth and hand towels over the towel rack it wasn’t fancy they didn’t vacuum my room I put a piece of paper on the floor to see if it was vacuum or picked up it was still there for 3 days the pillows was to small it wasn’t the full size pillows it was very uncomfortable to sleep I wouldn’t recommend my friends and family to stay at your hotel it wasn’t the cleanest

At least they had a tv because the open WiFi was terrible!

Most hotels try to make the place smell better than old stale cigarettes.. especially when it is the most basic you can get. The carpet The hard beds The humidity when you walked into a room because the ac was not on. It was just bad.

The a/c stopped working at 4am. Alot older and run down looking than expected.