Waco hotellia

Plussat: The hotel was brightly and tastefully decorated. Staff was very friendly. Breakfast variety was excellent. The entire hotel was very clean.

Miinukset: Nothing!

Plussat: Friendly front desk staff. Always created us with a smile and a nice conversation. We found a stray dog in the parking lot and the staff took care of the dog and had it checked for a chip. One of the staff members took the dog home till morning

Miinukset: No

Miinukset: Room not cleaned daily for the price

Plussat: Helpful and friendly staff and clean rooms.

Miinukset: No bath.

Plussat: Soft sheets on a comfortable bed. Clean room. Nicely designed for efficiency. Lots of outlets for device charging. Friendly staff that answered questions. My first experience and will be back.

Plussat: Great amount of space to spread out for luggage - we had a family of six in the room and didn’t feel extremely crammed.

Plussat: Everything.

Miinukset: Nothing

Plussat: Exceptional and helpful staff

Miinukset: Nothing

Plussat: The hotel was great! The staff was very helpful and friendly, too!

Miinukset: Not at all.

Plussat: The room is big and beds and pillows are very confortable

Plussat: Staff hospitality and hotel cleanliness.

Miinukset: Room’s are poorly insulated resulting in undesirable noise exposure. On multiple morning’s I was awoken by neighboring rooms mobile phone alarms.

Plussat: We love the rooms! Spacious plus kitchen and fridge/freezer. The staff is very friendly and helpful with directions and restaurant recommendations. We will stay here again!

Miinukset: No.

Plussat: The location was fantastic (we needed to be at the Convention Center). The meals were incredible (even if they were a little pricey).

Miinukset: The menu was a little pricey - but I guess that goes with eating at a hotel.

Miinukset: WiFi not great

Plussat: The beautiful modern decor/design. Great lounge food was fantastic. Only a short walk to Magnolia

Plussat: Location was great for Magnolia Market, in walking distance. Very clean.

Miinukset: Got to the hotel before 3:00 & was told room would be ready in an hour, so we went to the Silos & returned at 3:00, & the room wasn’t ready. We had to sit for an hour before our room was ready. Beds were not comfy.

Plussat: Everything

Plussat: Great location near Baylor campus

Miinukset: Great facilities-restaurant is awesome; gym; pool; clean and contemporary

Plussat: The incredible staff at this hotel is notable. That includes everyone we interacted with and included the restaurant wait staff. Excellent service experience.

Miinukset: No, great stay.

Plussat: Modern styling. Polite and friendly front desk.

Miinukset: Bathroom walls and floors were not cleaned well

Plussat: Clean, friendly staff, modern look

Miinukset: Location was weird

Plussat: Friendly and helpful staff. Location.

Miinukset: Keeping in mind it is a historic and very old building....  Room was extremely small !!!!

Plussat: Very Modern and Clean

Plussat: Staff was friendly and everything was clean and it was a refreshing experience. I also found it very nice that you were pet friendly .

Miinukset: The fact that I booked a room with a shower tub combination and we had just a shower and the price for this hotel was a little higher but for the location it was ok. They also put a $25 hold on my card to be credited back But still charged

Miinukset: I would have preferred a continental breakfast be available

Plussat: I liked the kitchenette and the spacious room. And the free coffee.

Miinukset: I hated the tiolet paper and it did not have a filtered water dispenser.

Plussat: Clean... good bed... nice clean pillows... carpet was clean... free from stains and smells...

Miinukset: Did not have free breakfast... but the free coffee was tasty

Plussat: Very clean, great location

Plussat: The room were spacious

Miinukset: The swimming pool could have been larger

Plussat: The hotel has easy access to expressway. It is very clean and comfortable. the front desk was great. It has all the comforts of home. You will need to provide your own food if you want to cook in. There is an exercise room and laundry room.

Miinukset: No, the hotel also has internet and is pet-friendly and free parking.

Plussat: The stay was so pleasant. Everything clean and peaceful. Location great close to family.

Miinukset: Nothing, everything perfect.

Plussat: Having a kitchen was great.

Miinukset: Our room was right by the mechanical room and the noise from that was annoying. I wish there had been housekeeping. We could get towels ourselves, but no daily cleaning.

Plussat: Easy access on and off i-35

Plussat: The location was perfect for everything that we need to get to.

Miinukset: Nothing

Plussat: The room was spacious and clean. The location was great. The beds were comfortable. It was nice that the kitchenette was equipped with the necessary tools needed to cook any meal.

Miinukset: If there was one thing I had a problem with is the noise in the hallway. You could hear the other tenants opening and closing their room. Other than that it was fine.

Plussat: Very clean and quiet

Plussat: Beautiful & friendly hotel!

Miinukset: Very uncomfortable bed.

Plussat: Súper clean!

Plussat: The suite rooms had all we needed. Location was nice.

Miinukset: Breakfast was pretty weak

Plussat: Location, Value, cleanliness, and staff were all great! They even had an itinerary for the Baylor family weekend in all the rooms. Perfect choice for our trip to Waco!

Plussat: We loved the layout of the room and that it has everything you need during your stay.

Plussat: That the 2 bedrooms were separate.

Miinukset: It would have been nice to have a bathroom with every bedroom. The beds need to be replaced.

Miinukset: Internet was horrible. Breakfast was pretty bad as well. I would not plan on eating there.

Plussat: Everything and everyone were excellent.

Miinukset: Nothing

Plussat: The layout of the room was nice and the kitchen was great

Miinukset: The dishwasher was full of dirty dishes. The bathroom has something sticky/ oily on the floor. The fridge had not been wiped down. When I told the night manager she seemed very eager to fix it and apologised. But it was no different when we came back.

Plussat: We liked having the extra area for seating/watching tv. Loved having the small kitchen.

Miinukset: No.

Plussat: The staff is always wonderful!

Miinukset: I’ve stayed here several times, and normally things are perfect. This time there was a rip in the carpet, burned out light bulbs, and missing hooks.

Plussat: Breakfast was good--good selection. Location was ok- not good to walk anywhere Staff at the breakfast was exceptional. Very nice and helpful. Beds were very comfortable.

Miinukset: Stairways had dead bugs the entire time we were there. In the bathroom the faucet didn't work properly.

Miinukset: No locking safe in the room

Plussat: Ver near nice restaurants and right across the circle from Magnolia Table. Close to Baylor University .

Miinukset: It was right next to a traffic circle that seemed very dangerous getting to and from Baylor University. It was very expensive compared to most Comfort Inns but it was probably because of a big Football game the weekend we were there.

Plussat: We love the bed and pillows

Miinukset: Our key regularly did NOT work in the door by the pool. This was very frustrating.

Plussat: Everything...the check in was good...They always had coffee available at the front and the locol Waco newspaper and USA Today. Breakfast room opened earlier than advertised, which was nice, too. The location, for us, was good...Close enough to everythin

Miinukset: Can't think of anything.

Plussat: Friendliness of staff and location

Plussat: Decent breakfast

Miinukset: Hair on sheets in one of the beds. Not very clean overall.

Plussat: The night manager who was on duty until 11:00PM was excellent! We did not have any hot water and he took measures to see that our showers were much warmer,

Miinukset: No hot water for shower

Plussat: Good

Miinukset: No

Plussat: Great, very friendly staff; centrally located, near the highways so easy to get around

Plussat: friendly staff and clean rooms

Miinukset: no

Plussat: Location in relation to Riverwalk and the Alamo was excellent!

Miinukset: The staff was not helpful with noise from the room above us. Said they contacted the room. But yet the noise continued. Asked to be moved told I could do it the next night and then they were full.??? Asked for pillow twice, never received

Plussat: The location to what we were wanting to do in Waco.

Miinukset: Nope

Plussat: My reason for choosing this hotel was the cleanliness rating. They did not disappoint--so very clean. Every staff member I encountered was friendly, helpful and kind. Would highly recommend them to family and friends for sure. Superb stay. Thank you!

Miinukset: no

Plussat: It was clean and all the staff from front desk to cleaning staff were so friendly.

Miinukset: Odd as this may sound ...the shower head was very little to be desired. They need to put different shower heads that spray more evenly.

Miinukset: Rather than charging me the typical security hold, they charged my card the full room price twice plus a $15 security hold. They told me the second charge plus the $15 would be removed after checkout which did happen, but it just seemed excessive.

Plussat: Very clean and up to date

Plussat: Clean, great beds and breakfast

Miinukset: Nothing

Plussat: The room was spacious and the bed was very comfortable.

Miinukset: The water pressure was kinda low but that may have been just part of their environmental conservation.

Plussat: Clean and easy to locate. Near lots of shopping and restaurant options.

Miinukset: Pool. I booked this so the kids could swim. It was freezing and wasn’t heated at all. My children mentioned how they couldn’t wait to swim. No mention of it not being heated. It was indoors. It was assumed.

Plussat: Nothing. Bothered me to much

Miinukset: Everything just not happy

Plussat: the breakfast was great. I really enjoyed the oatmeal and the pork sausage.

Miinukset: No comments

Miinukset: I have yet to receive money that they owe me!

Plussat: The staff was great room was as well,

Plussat: Great breakfast. Lobby was decorated for Christmas. Looked beautiful.

Miinukset: There is a $30 pet charge per pet upon checkin. I have 2 little dogs. One night cost almost $200. Pretty expensive... My dogs are trained and do not use the bathroom inside. Wish they would examine the room and not charge if all looks good. Will think twice before staying again here with my dogs.

Plussat: Wasn't loud and location of room was very accessible.

Miinukset: Bed was too hard and the construction in front of hotel caused problems getting to.

Plussat: Comfortable bed. A little cramped.

Miinukset: Vanity not co-located with bathroom. Road construction made it almost impossible to get to the hotel after dark.

Plussat: Loud , construction so bad took an hour to find , too much noise above us , rude staff

Plussat: Very clean and new looking facility.

Miinukset: Construction all around

Plussat: Everything! From the staff,to the room,to their little bar to their breakfast! Kudos to management! I'm a firm believer that your staff and facilities reflect what kind of management is running anything! No idea on the pool unfortunately but the way everything else was it had to be fine! The gentleman running the breakfast is irreplaceable!

Miinukset: Not their fault but with the construction going on we had trouble getting to them!

Plussat: everything

Miinukset: the pillows were way to soft and went flat as soon as you put your head on them

Plussat: The location was perfect for what we wanted to see in Waco. The room, clean and comfortable! Breakfast was very good.

Miinukset: Our only complaint, driving into the hotel parking lot! Extremely dangerous making the turn off the service road with cars behind and driving into the disaster Mud Pit!

Plussat: It’s was of good location.... I didn’t have to travel far to get to where I needed.

Miinukset: The construction that was around it, but that’s not the hotels fault so nothing was wrong with the hotel!

Plussat: Too much milk in the eggs... They were too wet.

Miinukset: The couch in the room was very broken down... used too often without repair.

Plussat: Clean, comfortable bed, quiet hallway and great breakfast

Miinukset: No

Plussat: Loved the suite with 2 TVs and a door in between. Bed was so comfortable and good pillows and comforter.

Miinukset: View out the window

Plussat: This hotel surpassed the quality I anticipated.

Plussat: The staff was very pleasant and nice as well as efficient. Check in and check out was also very well done so that there was no wait at all will definitely visit again. JA

Miinukset: I just didn’t like the pillows.

Plussat: Perfect central location for all things Waco!

Plussat: The bed and pillows

Miinukset: My wife and I were so disappointed with our stay. We booked the hotel locally for our anniversary. The only reason we chose you was for the hot tub (as per website). When we got there, no hot tub. My wife was so incredibly upset and staff was insensitive.

Plussat: breakfast was good, actually better than I expected. Nice variety.

Miinukset: Location is across the street from a very busy truck stop. My room was on the front side of the hotel. Very noisy overnight with trucks constantly coming and going. If I stayed here again I would definitely request a room on the back side of the hotel away from all the noise.

Plussat: Great breakfast! Friendly staff! Clean rooms! Clean bathrooms! We stay here twice a year. Every time we visit this is our go to hotel! The prices are great and the rooms are clean!

Miinukset: I honestly can not say there was anything I didn’t like.

Plussat: staff was very friendly

Miinukset: No

Plussat: Very clean, modern hotel, nice staff

Miinukset: Nope

Plussat: The beds were super comfy & breakfast was excellent.

Miinukset: Thin walls.

Plussat: Seemed very clean.

Miinukset: Although it seemed very clean, it had a very slight musty smell.

Miinukset: Poops left everywhere outside!! Mainly big dogs, not hard to see to be picked up by owners

Plussat: Staff and breakfast

Miinukset: Rooms were dark.

Plussat: The Beds were comfortable and the front desk staff and cleaning crew did an outstanding job.

Miinukset: Breakfast was served at 7AM

Plussat: The location. We selected it because friends on the same trip were staying there. Good breakfast too.

Miinukset: The TV in our first room did not work, and they could not fix it. They gave us another room, but we had to move everything ourselves. Also, one of the two original key cards did not work. Two strikes at the very outset.

Plussat: Breakfast was great and didn’t feel rushed

Plussat: The lady at the front desk when we checked in, and out the next morning was absolutely wonderful.

Miinukset: Maintenance in the hotel is lacking.

Plussat: Young Fellow at the front desk was very nice and helpful. Attending a wedding in Axtel and he was very helpful with directions. Room was very clean.

Miinukset: Crack in bathroom sink and very low water pressure in shower.

Plussat: The staff was very nice and helpful!

Miinukset: Nothing everything was fine for us.

Plussat: Stay was good. The facilities were very good. The work out room was adequate. The swimming pool was very appealing. Good property. Overall, out stay was good.

Miinukset: Coffee--no splenda or equal only sweet-n-low. The breakfast was the same both days. There could be a variation in the breakfast from day to day.

Plussat: Hotel employee was very helpful

Plussat: staff was very friendly

Miinukset: Rooms, and the carpet in the hallway were disgusting and need to be remodeled very bad

Plussat: Great location, nice room and common areas. Good breakfast, friendly, helpful staff .

Miinukset: Nothing

Plussat: Location. Price

Miinukset: Bathrooms not clean

Plussat: Breakfast was great!

Plussat: The staff was friendly and professional

Miinukset: Location was a bit awkward

Plussat: Breakfast was great. especially the different choices.

Miinukset: The construction of the roads made it a little hard to get to.

Plussat: Location

Miinukset: The shower and bathroom was very dirty.

Plussat: location

Miinukset: The room was musty. Needs a better ventilation system. We both woke up in the morning feeling congested.

Plussat: Breakfast was super good. Friendly staff and willing to help in anyway possible.

Miinukset: We had somewhat an adventure finding it. We did not have the best directions but once we figured out how to get back to it, it was not bad

Plussat: The staff were helpful and friendly. The bed was comfy. The breakfast was better than expected. I especially liked having the option of fries or scrambled eggs. I think my favorite thing was the citrus soaps and shampoo. Would definitely stay again.

Miinukset: I can’t remember anything negative. We only stayed one night.

Plussat: Beds comfortable. Location. Quiet.

Miinukset: Didn't like that yogurt was out in the open and not in individual containers. No TV guide other than on the TV itself. Frustrating to scroll the guide to find a station. Facility seems dated.

Plussat: Good location and pleasant staff.

Miinukset: Bathroom was not clean. Fitted sheet kept coming off the bed during the night. Mattress was too soft. Not up to Hampton inn standards. Our first night was adjusted but the other two were not.

Plussat: Comfortable and great breakfast.

Plussat: The bed was clean, comfortable, quiet.

Miinukset: The sitting chair in the room was not a sitting chair. More like a chair from a dining room. The shower had mold growing in the corners. A solid, more scrub friendly material needs installation. That is why I travel with Lysol.

Plussat: They offered infused water and it’s location.

Miinukset: Reception didn’t check Id when checking in. They assigned another couple our same room and we were walked in on. It was very violating. The couple kept apologizing when it wasn’t even their fault but reception laughed it off. Was really disa

Plussat: Great location. Our room was huge! It was clean and the bed was fantastic. It was overpriced, but all hotels are on game weekends.

Plussat: Great location with great facilities, and within walking distance of Magnolia Silos. Fuzzy’s Tacos just up the road was awesome with great drink specials!!!

Miinukset: Nothing to fault of the property, but be aware it is very close to an active train line, and the trains run early in the morning.

Miinukset: Room was only cleaned upon request. Coffee pot broken, although they brought in a new one. TV remote didn't work well. Buffet breakfast was not good.

Plussat: the neighborhood to the magnolia Silos

Miinukset: The breakfast..

Plussat: It was minutes from event we’ attested. It was close restaurants . The room was very clean and spacious.

Plussat: Beds were comfortable, showers great, breakfast good. Room size was great. Daily house keeping was good.

Miinukset: Rooms especially the kitchen, and microwave could have been cleaned better. Some of the furniture needed some attention do do wear and tear. Some areas were dusty.

Plussat: Close to our destination

Miinukset: Not what I expected.

Plussat: Large and comfortable accommodation. 5 blocks from Magnolia silos.

Miinukset: No. Would book again.

Plussat: Breakfast selection was as expected and enjoyed. Bacon would have been nice to have. Majority of the staff were always kind to go out of their way to assist with any request and made our stay most enjoyable.

Plussat: Room and staff

Plussat: Location was fantastic. Within walking distance from the Riverwalk and Magnolia Market!

Miinukset: Space was nice but the setup was very cluttered. Too many furniture items crammed in made it feel smaller than it was. Could have been set up to flow better. Housekeeping details also fell short of our expectations.

Plussat: My wife and I had been married there, so the memories. Dinner staff was excellent!

Miinukset: The room was subpar, outdated and had dull feeling to it

Plussat: So close to the convention center

Miinukset: Loved it all.

Plussat: The staff and location

Miinukset: It was nice, but there were a few things with the decor that need updating.

Plussat: Other than a front desk member ( is possible she was the shift or general manager), the staff at this hotel is outstanding. The room and dining room staff saved the reputation for this hotel.

Miinukset: The room we reserved was "not available" for our stay and we were given another. Hotel employee, the initial front desk contact, was very rude and unaccomodating. She gave many excuses as to why our room was not available and made no attempts to help.

Plussat: The staff was helpful and very friendly. The location was Perfect.

Miinukset: Nothing

Plussat: Loved the corner room with river view. Nice staff. Great location.

Miinukset: Nothing

Plussat: The beds were very comfortable and the proximity of the hotel to the attractions we wanted to visit was also a plus.

Miinukset: Super loud air conditioning unit, even when turned on low. Had to use just the fan to be able to sleep.

Plussat: Location

Miinukset: Staff was inconvenienced by customers, rooms were old, air conditioner smelled old.

Miinukset: No free breakfast and no microwave in room

Plussat: good location

Miinukset: Not too impressed for the price

Plussat: It was clean and tidy.

Miinukset: Bathroom was extremely small. You have to shut the door completely to get to the shower. Was kinda just average for the price I paid. Was not what I expected of a Hilton Hotel.

Plussat: There was road construction going on and it was a nightmare get in and out of the place. No fault of the hotel.

Miinukset: I got into my room and there were cockroaches in the bathroom and by the bed. I went back down and told them. They got me another room. It was late and I did not want to change hotels. But the uneasy feeling they were there I could not shake.

Plussat: Great location and very good value

Miinukset: The pillows were very flat but housekeeping did bring new pillows

Plussat: The room and staff was great.

Miinukset: The road construction was a mess but know you don't have control over that.

Miinukset: Roaches in the room

Miinukset: Should have brought my own pillow

Plussat: Breakfast was very good.

Plussat: Fairfield Inn north, Waco TX Breakfast was good w lots of choices. Staff was pleasant.

Miinukset: Access difficult, but not their fault but might have been reflected in the cost. Football weekend so prices were way too high for this facility. In room amenity items (kleenex, TP, etc) were of low quality.

Plussat: We were able to get an large room when we arrived! :) The breakfast was great. All of the staff were friendly and helpful :)

Miinukset: The hot tub was filled in :(

Plussat: It was very nice and clean. Staff at breakfast was very attentive. I felt that I should leave them a tip.

Miinukset: They start banging with hammers at 7:15am. The public restroom is next to my room and you can hear people in and out. The WiFi doesn’t work and when you call the front desk (twice) all you get is a “I don’t know.” Road construction is so bad you can’t get into or out of the place. None was mentioned when I booked.

Plussat: Booked room am with confirmation of it only to told once arrived they did not have my room

Miinukset: Everything about this place. Will never stay at again

Plussat: Everything

Miinukset: Location to family. Size of suite, perfect. Breakfast was great. Location to good restaurants. Kind and helpful staff.

Plussat: Clean

Miinukset: Took 45 minutes to check in at 10pm The clerk was on the phone making a reservation for someone we had spent all day at the ballfields and were completely worn out almost left to get a different hotel I understand that the customer counts over the phoneBut it was literally a five minute process to get me checked in the person on the phone could’ve easily been put on hold we go to Waco regularly and this was our first day at the hotel it was a little discouraging for a another stay

Plussat: Breakfast!

Miinukset: Our room was spacious, however the plumbing needs help. The toilet ran all night, the shower head was meager and hard to adjust flow, and the shower doors were off the track.

Plussat: It was nice place to stay

Miinukset: N/a

Miinukset: Lavatory water pressure was poor. Shower water took several moments to heat up.

Plussat: The location.

Miinukset: It was not very clean. Dirt on the commode top. One dirty pillow case. The says no pets allowed except therapy pets. There was a small dog in the breakfast area. I let the hotel staff know. I had better experiences previous stays at this hotel.

Plussat: Friendly and helpful staff in a lovely environment

Plussat: Good food although the person at desk did not tell us about mangers dinner I try to stay at this chain every tine I travel was never not told before

Miinukset: Very noisy I was woke up s couple times from the noise

Plussat: Neat and clean with a friendly staff.

Miinukset: Repairs above us began at 8 am and sounded like a jigsaw was being used.

Plussat: The room was basic with all the amenities we needed. Both King size bed and sofa bed were comfortable. Shower had plenty of hot water and good water pressure. Price was reasonable. Hotel was about 10 minutes from downtown Waco, and was easy to find.

Plussat: Breakfast was great. The rooms temperature was also very comfortable, and had plenty of water pressure and hot water. The complementary fruit in the lobby and other areas was wonderful.

Miinukset: One of the employees at the front desk at night was very rude and not helpful at all. Our bed was supposed to be a king size bed and wasn't, and when we questioned them they said something about it being hearing accessible. We left our room early on Saturday morning and came back around 3 pm to rest a while and our room was never cleaned. There was a note placed on our door by housekeeping during the hour that we were back in our room stating that they had come by, but we were in our room. We left the room at 4 pm to go out and called to ask the front desk to see if we could get our room cleaned while we were gone. They said they couldn't, so my wife just asked that they send some towels up to our room. We came back that night to a dirty room and they had laid our clean towels on the floor outside of the room!!

Plussat: The location and clean room

Miinukset: The actitud of the staff in the check out was rude and they said they can’t print a receipt because I made the reservation by booking

Plussat: Very clean and modern hotel, close to Baylor University.

Miinukset: Staff was not very professional in the Restaurant. Had to get up and get my own silverware off another table and the first silverware roll had no fork just a knife and two spoons, had to ask for Water twice, my wife's order came out wrong (asked for oatmeal over potatoes and got potato fries). Very inattentive waitress that was just going thru the motions.

Plussat: Convenient location, price,+ or-, quiet.

Miinukset: Price + or -

Plussat: Location was good for what I needed.

Miinukset: Price was way over inflated. Just because there is an event going on in Waco is no reason to double the prices for those of us visiting on business. If there is an event going on next time and the prices are inflated, I will go somewhere else.

Plussat: staff.rooms.pool.hottub.

Miinukset: no.

Plussat: The size of the room and bathroom

Miinukset: No

Plussat: It had the basics and was easy to check in and out.

Miinukset: A little worried about housekeeping checked into hotel and toilet paper was low as if it was used and no one replaced the roll. I also used some of trial lotion in the hotel restroom and there was also very little inside as if it was used, never replaced.

Plussat: Very clean and well kept

Miinukset: I like when breakfast comes with the stay

Plussat: Staff was great!

Miinukset: WiFi was terrible. Shut off several times.

Plussat: Location, price-tag last time I booked it was cheaper. Being able to get my points. I never got my points from the last 3 visits

Miinukset: None

Plussat: Very clean

Miinukset: Restaurant open longer

Miinukset: I asked for a late checkout on the 7th so I could take my daughter to school and come back to pack. The manager was not at all accommodating and in fact a little rude. The answer was 'NO'.

Plussat: Clean, close to downtown.

Plussat: Staff was friendly and helpful, place was clean, beds were comfy and good location.

Miinukset: The shower! I had to take a cold shower with very little water pressure.. by the end of my shower it was barely warming up.

Miinukset: No complementary breakfast was a definite bummer

Plussat: Great location. Accessibility to sites/town.

Miinukset: a bit pricey at $250/ night and crowded on Baylor football game night, parking was difficult to find.

Plussat: The location was great! Very close to venue and different places to eat! The room was clean and comfortable bed.Front desk was super friendly.

Miinukset: No trash bags in the trash cans and it was a little small for trash from a family.

Plussat: Clean, spacious rooms, well located in the downtown area.

Miinukset: The beds, and sleeping were uncomfortable. Pillows and mattress were quite hard. Both my wife and I had a tough nights sleep.

Plussat: I liked the convenience of it’s location.

Miinukset: First room we were given had a floor fan blowing drying out the carpet when we walked in. Second room we couldn’t open the door with key. Found out you had to pull up on door handle to get door to open. This needs to be written on key holder. There was a noise like water running that would come and go every 15 seconds. This was all night long. Need to make room 224 a cheaper room.

Plussat: Easy access to anywhere in Waco. Close to convention center. Easy check-in & check out.

Miinukset: The breakfast was very mediocre: long wait in a silly line just to get a plate, the food was maybe warm (2nd day) but generally cold, inadequate staff monitoring food levels. Very old air conditioning system results in room either being too warm or too cold. Otherwise all else was very good or better.

Plussat: I loved the first floor, that you could sit outside of your room, loved the fresh air etc, beautiful pool area too.

Plussat: Great location! Very clean.

Miinukset: Sleeper sofa only fit one. Very poor accommodations for a family of 4. Recommend choosing a different location if traveling as a family.

Plussat: Service. Location. Room.

Miinukset: No.

Plussat: The staff was fantastic and the location and ease of the shuttles to the Baylor football game can’t be beat!