Hotel Casa San Rafael

The hotel was located 5 minutes away from Parque Calderon. The staff was very professional and helped us whenever we needed.

The room was very dark, with no possibility of opening the window.

Excellent value in a lovely older property. Decent breakfast and free tea and coffee during the day. Well furnished room with desk and plenty of storage. Friendly staff.

All good.

Very beautiful hotel located in the city center. Rooms are spacious & clean.

The breakfast could feature some more options. When arriving by car it should be clearly mentioned that the parking lot belonging to the hotel is located 3 blocks and 5 minutes walk away. Additionally, the parking lot address should be communicated before arrival as there are no parking opportunities at the hotel and only high-traffic one way roads in Cuenca centre. Knowing where we need to go in advance would have saved us half an hour.

Absolutely gorgeous building and stunning common spaces. The breakfast was fantastic, the room had all the essentials, and the showers were hot!

Nothing negative, it was all great!

The location is excellent with many churches, restaurants in walking distance. The second floor lounge was beautifully appointed and very comfortable. Only issue was noise but still highly recommend the facility.

Somewhat noisy. Room was small but lounge area very comfortable.