|Dallas Love Field|
alk. 262 €
alk. 349 €
Näytä arvostelut, jotka mainitsevat
Pretentious and Broken
Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs
The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.
well appointed. helpful staff
Over the top accommodating
That I stayed in the wrong season of the year! (The pool was closed)
I would've paid more for the royal treatment
Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.
A Joule of a Hotel
Great service, good restaurants and bars. Well done
Downtown Dallas is cool but there is a limit to what you can do there now
Dallas World Aquarium ja Kay Bailey Hutchison Convention Center sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, tietokonepiste ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1301 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Hyödynnä lentokenttäkuljetukset.
Perustuu 39 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: The Joule
- Dallas World Aquarium 0,7 km
- John Fitzgerald Kennedy Memorial 0,8 km
- Crow Collection of Asian Art 0,8 km
- Dallas Museum of Art 0,8 km
- Nasher Sculpture Center 0,8 km
- Sixth Floor Museum at Dealey Plaza 0,9 km