Kiova hotellia

Plussat: This hotel is in a great location! We were able to walk to the meet up point for our tour group going to Chernobyl and were able to walk to multiple other attractions in Kyiv. The restaurant is beautiful and had great food at affordable prices. The view from the room and the restaurant was great. Everyone we interacted with at the reception desk was friendly and helpful. We got in very late our first night and were starving so we ordered Dominos but got confused since we didn't get a confirmation number. The receptionist called the restaurant to confirm our order for us and directed the delivery to our room when they arrived. I would definitely stay at this hotel again.

Miinukset: The rooms are quite dated and the bed creaked anytime I moved BUT it was still a comfortable bed.

Miinukset: The room was nice, not fancy, but clean and a good size. 4 elevators that are on separate circuits. Each stop on almost every floor on descent. Breakfast was very good. Excellent selections. During peak times, clear tables are difficult to find. Plenty of tables but the staff is very slow to clear empty used tables. If you need help from the front desk, don’t ask one of the ladies for help. All they can say (English of Ukrainian) is “come back tomorrow”. Ask one of the men at the desk for assistance. They are helpful. All the women working at the hotel appear to have an attitude. The men are very helpful. This is a $50-$60 a night hotel. Location is perfect.

Plussat: Location of the hotel is superb. All major sights walking distance, plenty of restaurants in the neighborhood. Friendly staff. I suggest buying a Ukrainian sim card and download Uklon app to order taxi's

Miinukset: Cold water in the shower. Housekeeping was sort of problem, probably due to limited staff and not so many guests, we had to phone twice to get our room cleaned and for sufficient towels and toiletries for 2 persons

Plussat: Hotelli on ilmeisesti uusinut wifinsä, joka toimi loistavasti.

Plussat: Todella hyvä henkilökunta ja todella hyvä sijainti. Suosittelen huoneen ikkunat Maidanin puolelle.

Miinukset: Hissejä on liian vähän - pitkä odotusaika. Hotelli ihan selvästi tarvitsee remonttia. Kerroksella 8 ihan mahdottomasti vanha käytävä, ovet jne. Ei vastaa ollenkaan 4 täht.hotelliin.

Plussat: Hotellin sijainti on täydellinen, aivan keskustassa itsenäisyydenaukion vieressä. Aamiainen on monipuolinen ja riittävä.

Miinukset: Rakennuksen ikä näkyy paikoissa, ikkunat hiukan vuotivat, huoneen oven raoista näkyy käytävän valut ja naapureista keskustelut kuuluivat selkeästi läpi.

Plussat: Location was/is fantastic.

Miinukset: I have enjoyed indulging in the breakfast buffet in the past but while COBID 19 is influencing how the hotel operates, the alternative individual service was very good indeed.

Plussat: Even though the breakfast was not brought to my room (I stayed during quarantine period), I was served in the restaurant - so all was just perfect.

Miinukset: I came at 3 a.m. so was a bit confused how to find it, since there was construction of the road was going on. Then I asked local policeman and he told me the way. What I missed - was the clear signs which way to enter and leave the hotel to the main street. I guess this was temporary inconvenience.

Plussat: Sijainti hyvä ja aamupala. Rahan arvoinen paikka..

Miinukset: Vähän vanhan aikanen. Sänky aika kova..

Plussat: Breakfast is average , Location is Best , Room are good but there is no bell boy so you need to take your Luggage your self which is Quite deficult .

Plussat: Lage ruhig personal ok

Miinukset: Check in process was a nightmare. Treated like in sowjet Union time. Of course i was impatient, to be treated like an idiot. Name of personal do not be given by her. Refusing for sending any General manager. Conceriege Olga was OK, her female boss defintely not.

Plussat: Sijainti

Miinukset: Kaipaisi hieman remonttia

Plussat: My all time favorite. Love the place, the personnel, cozy, clean, and silent apartments.

Plussat: Beautiful classic hotel with very friendly employees. Good service.

Miinukset: Unfortunately the sauna was closed because of the virus. But they updated the room , so there nothing to complain about.

Plussat: Great services and friendly staff

Plussat: Very comfortable and quiet hotel.

Plussat: Location is good, and breakfast is okay.

Miinukset: Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).

Plussat: I liked additional service - business centre with printing possibility free of charge, exchange office in the hotel. The location of the hotel was also perfect - not far from metro station Palats Sportu. I liked breakfast on Saturday as it contained the Ukrain local food. Generally, the breakfast was nice, except for scrambled eggs. The room was a little bit out of date, but clean.

Miinukset: Staff at the desk charged us the city tax 320 Grivnas, even though it should be included in the price (non refundable payment of the whole amount was paid in the day of reservation), in the reservation confirmation it was clearly written, that room, tax and city tax are included. Staff at the bar in the second flor was not friendly and we did not feel welcome. Scrambled eggs for the breakfast were hardly edible.

Plussat: Very close to central

Miinukset: very friendly staff

Plussat: Clean, staff was friendly and English good! Restaurant was good.

Miinukset: The room was a little crowded.

Plussat: nothing

Miinukset: came to the hotel, they couldn´t find my reservation. hotel fully booked. no alternative offered. had to look immediately for another hotel in the area. didn´t make it to my first meeting. had to reschedule for the next day had to re-schedule my flight. COMPLETE DISASTRE!

Plussat: The staff was very friendly and helpful

Miinukset: Rooms were a little bit tired but clean and working well

Plussat: Location is good. In the center. but that is all. Just for one night is enogh. People just visiting for business. room was cleaned

Plussat: Hotel was convient, clean and very professional

Miinukset: nothing

Plussat: Convenient to downtown venues

Miinukset: N/A

Plussat: erittäin hyvä palvelu, viihtyisät huoneet, hyvä aamiainen

Plussat: Good breakfast

Miinukset: We have ordered and have paid for double room, but the hotel has placed us (2 persons) in the single room with small bed, only one blanket and one towel and without Hairdryer . The hotel RUS before room survey preliminary took from us money for a double room. But has lodged us together in a single room the small area with an one-and-a-half bed (only 135 centimeter in width). In room all bath accessories and other has been prepared only on 1 person: 1 one small blanket, 1 complete set of towels, 1 shampoo, 1 glass and etc. Room was small, demands face lifting. A bathroom was very small. From windows strongly blows. In windows the old jarred on wooden frames, latches work badly. The conditioner was, it and escaped from a cold since the battery almost didn't heat.

Plussat: The staff which working at hotel reception are very friendly.

Miinukset: The service at second floor night bar a restaurant is very poor.They give menu card ,when you choose and order it takes very longtime to bring it on your table or they forget it and dont bring.So try to not order food in night bar in any case it is very difficult to it.

Plussat: good place to stay during a business trip, location

Plussat: aamupala hyvä .

Plussat: Formidable professionalism of staff - including currency exchange. Secure feeling.

Miinukset: No.

Plussat: Almost everything, could be a little bit more TV channels (Discovery and so on..)

Miinukset:

Plussat:

Miinukset: Staff did not seem to smile, it costs nothing to smile

Plussat: Location, staff

Miinukset: taxi fares

Plussat: Relaxed atmosphere and secure rooms. Staff seems well trained.Being close to the centre is convenient for exploring the city.

Miinukset: size a bit too small for a businessroom (I upgraded from superior to business)

Plussat: The specific room we took

Miinukset: - Price I paid much less for much better hotels - breakfast is basic

Plussat: Staff was excellent. Very accomadating!

Plussat: I LIKED THE GYM, IT IS WELL EQUIPPED, CLEAN AND THE ROOM IS BIG ENOUGH.

Plussat: Modern and comfortable hotel, friendly and helpful staff, convenient place to stay for a business trip

Miinukset: Location some way from the centre, within somewhat unsightly shopping/leisure development, characterless restaurant

Plussat: Excelent servise very freindly And helpfull

Miinukset: The quality very classy

Plussat: Very friendly staff. Comfy bed and good Wi-Fi. Design of hotel from the Soviet era, nice bar and guards in the entrence. Major 24/7 shop around the corner and pretty close to central station. Reataurant good as always in former soviet hotels!

Miinukset: Bathroom a bit worn out and very very warm room. Breakfast expensive, went to a café instead.

Plussat: the location is awesome

Miinukset: The most disappointing thing was that the hotel restaurant didn't work when we stayed there. It was remodeled or something. The bar was also out of service. We were hoping to to use the convenience of the restaurant at the same place!

Plussat: - Refrigerator in the room; - tasty breakfast; - kind and helpful staff

Miinukset: Some rooms are very loud due to its place/direction to the main street.

Plussat: The hotel is well located near the railway station and 10 minutes walk from the University metro station. The bus stop is just 5 minutes walk from hotel. If you walk to the center or to old town, it takes 20-30 minutes.

Plussat: Good Wi-Fi in reception. Price was low, so room was small. But all adequate, bathroom was ok. Enough for one night stopover between train and plane.

Miinukset: Bad Wi-Fi in room. Sometimes had to go to reception to connect properly.

Plussat: Hotelli oli laadukkaan oloinen. Aulassa oli kala akvaario ja taidetta. Henkilökuntaa oli riittävästi. Alakerran baari oli edullinen ja sieltä sai ruokaa ja juomaa. Myös rahan vaihto olisi onnustunut hotellissa. Aamupala oli erinomainen. Huoneet oli tyypillisiä hotellihuoneita ja niissä oli ammeet. Hotellin sijainti oli hyvä ja sieltä oli helppo liikkua.

Miinukset: Huoneeni ovi oli auki, kun palasin aamupalalta. Kaikki oli paikoillaan, mutta ihmettelin että miksi? Kuka tahansa oisi voinut mennä sisään huoneeseeni.

Plussat: Good Location

Plussat: Perushotelli, helppo tulla rautatieasemalta. Metroasemat kohtuullisen kävelymatkan päässä, n. 10 min. Siisti. Sisään kirjautuminen ja ulos kirjautuminen sujuivat koruttoman tehokkaasti. Huonepalvelu toimi nopeasti, kun huoneesta paloi sulake ja osa valoista ei toiminut. Siivous päivittäin.

Miinukset: Ehkä vähän sivussa kaupungin keskeisimmistä nähtävyyksistä. Ympäristökin oli vähemmän mielenkiintoinen. Aamiainen runsas, mutta makuun olisi toivonut enemmän särmää.

Plussat: Location, cleanliness, service

Plussat: Location was central to where I wanted to be. Hotel restaurant was nice with great service and staff. Reception staff were friendly, courteous and helpful.

Miinukset: There was an underlying smell of cigarettes both in the room and hallways.

Plussat: I always enjoyed having breakfast as there was a good variety of foods to chooses from.

Miinukset: The shower rose was not great (spraying water over the top of the shower curtain and making towels wet).

Plussat: Location is perfect, very very friendly staff, fine restaurant, a lot of international guests, nice souvenir shop. Thank you for making a great stay at your hotel in Kiev. Mariya

Miinukset: Would be great get free wi-fi connection

Plussat: quite good location

Miinukset: stuffy and small room, there was extremely hot (staff didn't manage to fix it)

Plussat: The staff working the business center were excellent

Miinukset: I think the room could have been clean better.

Plussat: i liked the location, the breakfast, the hotel facilities eg internet,

Miinukset: i did not like the call girls hanging about the bar.

Plussat: Friendly and accommodating staff (most understand English) Great responsive room service (Good breakfast delivered to room Fairly well located Very near metro station, varied restaurants and shops nearby Ocean Plaza commercial center within walking distance Nice, clean room with comfortable bed

Miinukset: ----

Plussat: Very helpful staff, professional.

Miinukset: Only one drink for breakfast, tea or coffee or water or juice - cannot have two. For additional drink had to pay extra. Included breakfast was only English breakfast...anything else had to be payed extra.

Plussat: Superb location, nice rooms.

Plussat: Location and cleaning.

Plussat: Aamiainen monipuolinen, sijainti erinomainen.

Plussat: Sijainti ja siisteys.

Miinukset: Pientä huolimattomuutta palvelussa.

Plussat: Everything

Miinukset: Nothing

Plussat: Aamiainen oli ruokaisa, ja saatavilla jo 6:30 lähtien.

Miinukset: Kokolattiamatto.

Plussat: The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel

Miinukset: The location of the room that was assigned to me

Plussat: The room was nice but different from the picture, it seemed a bit less luxurious and it didn't have the lovely red accents that I saw in the picture. The bed was very nice too, as was the shower and cleanliness.

Miinukset: There is a gentleman's club downstairs in the same building, didn't know this. In the late evening the bass of the music was audible in our 3rd(?) floor room. Not super loud though.

Plussat: Central location, easy walking distance to many attractions, shopping and central Kiev, nice range of breakfast items. Well furnished rooms with everything you need, including a kettle. Sadly not enough time to use the pool as too busy exploring, but would have been nice to have longer opening times for this facility so guests can use it in the evening perhaps? Overall a fantastic short 2 night break following a visit to Chernobyl

Miinukset: We couldn't get the heating to turn down, it was minus 8 outside and about 30 degrees inside

Plussat: Loistava spa osasto. Huippu sijainti. Hyvä aamupala. Kiva katuterassi istuskella oluella.

Plussat: Sijainti aivan Maidanin kulmalla. Aamiainen oli runsas ja herkullinen. Huone oikein viihtyisä lukuunottamatta sänkyä, josta puuttuu sijauspatja eli sänky on kova.

Miinukset: Varsin kova sänky häiritsi nukkumista ensimmäisenä yönä ennen kuin löytyi sopiva asento.

Plussat: Perfect location for site-seeing

Miinukset: Old room

Plussat: Great location and friendly/helpful staff (a real plus in Ukraine:) If you are not too precious - it should be fine. I usually use apartments, but with no cell and early flight - best to get taxi from hotel at set rate at too early in the am.

Miinukset: Rooms are old and worn. I heard some were renovated - but certainly not the one I was in.

Plussat: Close to Buddha Bar

Miinukset: Rooms are not clean and smells

Plussat: The hotel is in heart of Kiev

Plussat: location

Miinukset: price

Plussat: Good lobby services and breakfast

Miinukset: worn, old-fashioned room and bathroom

Plussat: Sijainti erinomainen, henkilökunta ystävällistä, vastaanotossa osattiin hyvin englantia. Huone oli siisti, saniteettitilat lievästi "neuvostotyyliset", mutta OK nekin.

Miinukset: Aamiainen meikälaisittäin vaatimaton. Kylmäsäilytysastioissa puutteita.

Plussat: Location is great, right next to Nezalezhnosti ploscha. One mile to rail station. Some good Georgian food is available just accross the road (given hotel restaurant only served packed breakfast). Staff are very friendly and helpful. Breakfast was plentiful.

Miinukset: The only problem was temperature in the room: it just did not want to go down from 24 degrees Centigrade.

Plussat: Good location, nice staff, clean rooms.

Miinukset: Very small standard rooms, also bathroom is so tiny that it is hard to get into the shower cabin. Expensive breakfast (20€+ for two persons)

Plussat: Hyvä hotelli. Suosittelen

Miinukset: Couldn’t find toothbrush:(

Plussat: Staff was nice

Miinukset: The room is quite small and dark

Plussat: Erinomainen, monipuolinen aamiainen

Miinukset: Liian kova musiikki aamiasravintolassa

Plussat: Location is good and the hotel staff is very courteous.

Miinukset: No fridge in the room.

Plussat: The hotel was just what I needed - close to public transport, easy to access, a wholesome breakfast each morning, central to being able to get out and about to tour and sightseeing around the city, close to convenience stores and restaurants. The room was clean, modern and functional with staff very helpful who spoke English as a second language very well. I have not hesitation in recommending this hotel to anyone who needs a good quality, affordly place to stay.

Miinukset: The room is small and there is no fridge/kettle/tea/coffee in the room but given it was a place to sleep and shower, it was fine.

Plussat: Breakfast is quite abundant and the staff is perfect

Miinukset: They doesn’t have tooth brush and the toothpaste in the room! I was forced to buy the small one on the reception for 1USD, because they doesn’t have room service!

Plussat: Siistit huoneet, monipuolinen aamiainen, mukava sänky, kivoja ravintoloita kävelyetäisyydellä, lähellä rautatieasemaa

Miinukset: Hieman kaukana nähtävyyksistä ja varsinaisesta keskustasta, mutta metrolla nekin hyvin saavutettavissa

Plussat:

Miinukset: The bed was a bit hard.

Plussat: Erittäin hyvä aamiainen

Miinukset: -

Plussat: The staff is super friendly and location is amazing

Miinukset: The room was very hot! I turned on the air conditioning and it didn’t work

Plussat: Everything! Look to your right after leaving the train depot and walk 100 meters and done! Staff is excellent and fluent multi lingual.

Miinukset: The distance to Borispol Airport and the center city

Plussat: Everything

Miinukset: Sometimes staff could be a bit unhelpful

Plussat: location

Miinukset: There is no water bottles

Plussat: Excellent location and quality. Everything so clean and supermarket next door.

Miinukset: High price for Ukraine standards. Any room amenities and no trash bin.

Plussat: Small rooms but very clean

Plussat: Very comfortable place to stay from many resons.

Miinukset: No complains at all

Plussat: The staff are very friendly , helpful and speak almost perfect English. The hotel is over-priced for Ukraine but is excellent even these strange days of covid The hotel is extremely well-located ,very near the main train station.

Miinukset: The bed was a too soft. for me.

Plussat: Kaupungin keskustassa. Tosi helpot kulkuyhteydet joka paikkaan.

Miinukset: Baarimyyjän rehellisyydestä. Yritti veloittaa enemmän kun tilaukseni maksoi.

Plussat: The staff

Miinukset: nothing

Plussat: Rooms are stunning, Internet signals, beds, quite.

Miinukset: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Plussat: The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.

Miinukset: No minibar in room Room view: highway))

Plussat: Location

Plussat: This is one of the best hotels in the city if you want to stay at a high-class accommodation. It is not exactly in the centre, but the location is still quite good. I recommend getting a higher floor for a better view, though. The king room is very spacious and luxurious. The details-the linens, bedclothes, and toiletries are high quality. Very ample bathroom with relaxing lighting and choice of shower and bath. On-site services are reasonably priced for this level of hotel. The breakfast buffet had a lot of options and was delicious.

Plussat: i had a smoking room

Miinukset: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Plussat: Staff was unbelievably great

Plussat: Night view in kyive was so " great " from my room , and Also The all of stuffs of FairMont Grand Hotel are so friendly , A "cool" hotel stuffs that quickly responds to customer requests.

Miinukset: none.

Plussat: It is a beautiful hotel, but the customer service is very much lacking.

Miinukset: Customer service.

Plussat: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Plussat: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Plussat: Loved the pool and all three types of Sauna plus the salty room

Plussat: Breakfast was OK, but always half empty. Dinner in restaurant was tasty.

Miinukset: Second evening I ordered dinner to the room, they brought food on the tray without covering, very poor. The Windows were near the ceiling, very uncomfortable. Bathroom was not like photos in booking.com. Very disappointed.

Plussat: Perfect for my time of relaxation great food and staff

Plussat: Staff are very mind and helpfull

Miinukset: Location iş very far from the city center

Miinukset: Staff not helpful at all !

Plussat: Aamiainen oli tasokas. Suolainen allas oli myös mukava,

Miinukset: TV ehkä 28¨.ehdottomasti liian pieni. 40 tuumainen vaadittaisiin isoon huoneeseen. Saunat ajoittain kylmiä. Miestarjoilijat aamiaishuoneessa tuntuivat pelkästään keskustelevan keskenään, kun mehut, lautaset ja lasit olivat loppuneet.15.10.2019

Plussat: Nothing

Miinukset: Everything

Plussat: Great value for price

Miinukset: Rather noisy at night

Plussat: + Great location

Miinukset: + Impossible to sleep at night, because the hotel is situated between two night clubs. First night we’ve stayed in the room recommended by personal as a quiet one, and it was good, but the next nights it didn’t save us because it was the weekend, and music stopped at 4 am!

Plussat: Good facilities, great price, location close to the metro and good restaurants. Friendly staff.

Miinukset: Very noisy at night, the hotel is located above several clubs.

Plussat: Location.

Miinukset: It was terrible. It was not noisy it was literally shaking!!! Whole room was shaking we were shaking. It begin at 6pm and it was Thursday!!! So after 30minutes we wanted to chceck out. They offered us quieter room but I dont think it would make a difference. We wanted our money back but there was no chance. Staff was rude and told us they never give anyone money back...never book this hotel ever!!! If you are going to party in Kyiv then ok, probablly good for you because nightclub is right next to you. Otherwise it was all bad and smelly bathroom. The worst experience ever!

Plussat: Very nice and helpful girls at the reception, great location, stores and bars around. Clean and comfortable bed. We will be back!

Plussat: Nice location.staff also friendly with us

Miinukset: I did not like breakfast. Its not good

Miinukset: Hirveä melu alakerran yökerhosta. Huone erittäin sotkuinen, kahden hengen huoneessa vain yksi peitto. Henkilökunta melko viileää.

Plussat: Nothing

Miinukset: I did not have access to the internet. Breakfest was awful. In general it was awful

Plussat: the hotel staff are so friendly and helpful and the location is fantastic

Miinukset: the hotel still under preparation and the driller was knocking our heads every days we can't sleep well :(

Plussat: I don’t like anything

Miinukset: Every day laborers worked and made a lot of noise only could sleep at night.

Plussat: The location was very central, close to several metro stations and within walking distance to a number of tourist attractions.

Miinukset: The hotel is really more of a "mini hotel", on one floor in a building in a shopping centre. There was also at least one night club in the building and every night I could hear music from the club all night until early morning so did not sleep well. The included "buffet breakfast" was very light.

Plussat: Good location! Comfortable, clean hotel! Good design of the rooms!

Miinukset: In Room type Junior Suite the window isn't open!

Plussat: Everything was quite comfort - whole design, furniture, enough space in the room.

Miinukset: Breakfast - it was not a buffet, in this case I think it could be better to offer at least 2 sets of meals and ask for a choice.

Plussat: Only location

Miinukset: Basic hotel, the value paid is much more than what it worth's ...

Plussat: The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average.

Miinukset: Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice

Plussat: Everthing

Miinukset: Nothing

Miinukset: Atmospher

Plussat: The facilities were very luxurious. Personnel spoke English. Hotel is managed very well.

Miinukset: Room very spacious, fitness center impressive. Offered a price with or without breakfast and fitness as well. That's a great option. The restaurant (Japanese) was very good.

Plussat: Facilities, food, and staff are excellent.

Miinukset: Uncensored adult film previews on TV, and strip club in the hotel, make it a bit inappropriate for a family vacation.

Plussat: This place was rocking 10 years ago. Since then a lot of new facilities have developed and Premier Palace should either make a serious renovation or decrease the price. Thanks

Plussat: Clean nice staff 24 hour bar nice room amenities

Miinukset: Room was old Soviet style furniture typical of this

Plussat: Location,staff,building.

Miinukset: The place is a bit overpriced and the rooms are like a 4 star hotel.

Plussat: the roos are not 5 star level.

Plussat: breakfast and lunch, apples on the floors.

Miinukset: Very high price

Plussat: high class hotel, very clean and good service

Miinukset: N/A

Plussat: Nice and clean fairly brand name

Miinukset: Room was freezing- hotel shuttle not operational at night

Plussat: Everythingb

Miinukset: Nothing

Plussat: Modern generic business style hotel, no complaints, had little time to explore facilities. Clean, good sized rooms.

Miinukset: Quite a long way from centre, Hotel quite isolated, no shops or restaurants nearby.

Plussat: Todella asiakkaistasn huolehtiva, siisti ja viihtyisä hotelli. Aamupala erinomainen. Paikalla myös kokki joka tekI pyydettäessä jokaisen mieltymyksen mukaisia Omeletteja ))

Miinukset: Syrjäinen sijainti hidastaa ruuhka aikoina matkustusta keskustan suuntaan .. mm. Lentoasemalle siirtymiseen on hyvä varata 40 min aikaa.

Plussat: The layout and it was nice and close to where our children were staying. Also having the shopping centre attached came in very handy.

Miinukset: Nothing. It was great.

Plussat: staff was very good

Plussat: Everything

Miinukset: Nothing

Plussat: New building?

Miinukset: Worst stay ever. They over charged me for everything. And didn't honor change of dates since I missed my flight. I lost my reservation and the young ladies at the reception asked and held a deposit of $80USD. They were friendly and professional but not in my favor. Also, the hotel feels too lonely as it is too far from everything. You will need a taxi to go anywhere. And after all this I left after staying there only one day.

Plussat: Everything

Miinukset: Nothing

Plussat: Crowdy and coffee machine was not in work or out of water.

Miinukset: Service elevator didn't work and staff was using guest's elevator

Plussat: Everything is awesome.

Plussat: Everything was awesome. I will highly recommend this hotel for stay.

Plussat: Awesome

Plussat: Great..

Plussat: Everything fantastic, excellent seevice, very helpful staff, highly recommended.

Plussat: Everything is superb. Highly recommended.

Miinukset: N/A

Miinukset: It's a nice and comfortable place

Plussat: Very clean room & extremely friendly staff! :)

Plussat: Good price

Miinukset: place is a disaster!

Plussat: The hotel staff was very helpful.

Miinukset: I paid double The Amount.AS I put all the card details on the website for reservation/booking.the money was deducted from the account even before I arrived.and on my arrival mr sergei green still asked for my card in order to swipe it to get his money.I Told him that it was necessary for him to swipe my card and he did.by this the bank charged me again.Please help on this.As I would continue using booking.com in the near future...Thanks

Plussat: Very good price and computer with internet in the room.

Miinukset: Very bad location and services in rooms.

Plussat: Internet access, simple but clean rooms,cheap but acceptable service, the stuff is helpfull

Miinukset: The hotel is in the middle of renovating,to contact the stuff you must go upstairs to the reseption (no lift,no phone), no sound isolation ( you can hear neighbors coughing in the next room), the service is poor.It is the first hotel in my experience where the list of "the rules that guests must follow" is much longer then the list of the services available.

Plussat: Cheap hotel with the necessary amenities in a residential area. 25 minutes walk from the nearest metro station. I had my own car so hotel location was not a problem. And this, in a way, is not a classic hotel. It is placed in an apartement building in poor condition, but rooms are surprisingly comfy with good wired internet. This is not family hotel but very good value to stay in Kiev.