Hawthorn Suites By Wyndham Dearborn/detroit Mi

Really dirty couldn’t even sleep in there

We did not stay. After being moved to 3 rooms for lock problems on the doors and a towel problem the last room we found bugs in the bed.

The room was decent because we got a renovated room.

The location.. it wasn’t a hotel. More like apartment complexes with renovated rooms and not clean at all. The complimentary breakfast was not great at all.. the eggs tasted inedible and their waffle machine was the only good thing which was broken. Finally.. it’s the weekend and we were gone for the day and came back to a dirty room with no towels. I went to get some the next morning because it was late at night and they said “We don’t clean the rooms on weekends because there are too many people checking in and out”. Most people come to stay on weekends so how does that make any sense. Also, they didn’t have any towels and gave me one and a little rag and told me to come back later. So, me and my partner had to share a towel after we showered. Very disappointed and upset about the whole situation and felt as if I paid way more for what I was given.

Nothing

Rooms were spacious for the price.

Loud exterior noise from the pool and other occupants. Air conditioner didn't work. Room was dirty including shower with old soap let behind. Toilet tank kept filling constantly. Consumables not resupplied or missing. WiFi kept dropping offline.

Great location. Roomy Cheap

It is more like a low income housing long term family facility. weeds everywhere.wires exposed in the hot tub. water dripping from the ceiling. The CEO from Hawthorn may want to see why it is failing.