Halvat lennot Detroitiin

Plussat: "I had a nice exit row seat and the plane had a good selection of entertainment."
Miinukset: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."

Plussat: "Nothing was good"
Miinukset: "Everything can be improved"

Plussat: "Yas"

Plussat: "Good food"
Miinukset: "poor customer service. They are always late and ground crew is not helpful at all"

Plussat: "I did not use any entertainment so I cannot review it. Overall a most pleasant experience. Will highly recommend."
Miinukset: "The toilets and bathrooms in the Ataturk airport."

Plussat: "Better than all others at this time."

Plussat: "Very nice"

Plussat: "Every thing"
Miinukset: "Every thing was nice"

Miinukset: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Miinukset: "Air in the cabin to dry"

Plussat: "Boarding, on time"
Miinukset: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Miinukset: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Never got the chance to actually try it."
Miinukset: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."

Plussat: "Food was fine"
Miinukset: "delay time and Istanbul airport"

Plussat: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Plussat: "Food."
Miinukset: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Miinukset: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"

Plussat: "The food"
Miinukset: "The seats are very tie"

Plussat: "Good"
Miinukset: "Lounge at Ankara not comfortable and food need to change"

Plussat: "Food."
Miinukset: "Delay."

Plussat: "Food was good. Entertainment worked."
Miinukset: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."

Plussat: "Excellent cabin crew, food and entertainment"
Miinukset: "Connection time between arrival time from Tel Aviv to Miami was very short. We had to sprint from the transit security area, through the crowded main terminal, to gate 705 to our sole connecting flight to Miami. A bus or other form of transportation should be provided to gates that are very far away. We were the last ones to board. Private security staff at the gate prior to boarding the bus to take us to the plane confiscated my Bluetooth headphones under the assumption that they fell under TSA's prohibited electronic devices (which they do not). When on board the plane, I noticed another passenger with similar headphones which were not confiscated- selective enforcement."

Plussat: "Trip was excellent. Plane was new and clean; good good; service very friendly."
Miinukset: "The delayed boarding and take off."

Plussat: "The food, prices and extras were outstanding"
Miinukset: "The crew orders you around like a high school Political Science teacher; bossy, ride with an attitude"

Plussat: "friendly crew and superior service"

Plussat: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
Miinukset: "Nothing"

Miinukset: "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."

Plussat: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Miinukset: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."

Plussat: "Two full meals, snacks and drinks, a toiletry kit, and hand lotion in the bathroom. For a very long flight, it was very comfortable!"
Miinukset: "They ran out of homemade lemonade with fresh mint before I got any, and by the time I used the restroom, it was relatively unsanitary."

Plussat: "Nothing important"

Miinukset: "I missed this flight also and tried to get a refund for it because the times were not good for me."

Plussat: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Miinukset: "Really nothing."

Plussat: "Love the entertainment choices, behind able to watch while seasons of TV shows, new movies. Makes the time pass easily."
Miinukset: "When you are doing a long flight, you don't want fruit to be the only choice for dessert. It's hard enough being gluten free but to find that nearly every airline just thinks that fruit is acceptable is disappointing. They did provide a gluten free bread roll rather than the usual rice cakes but on two recent legs, didn't heat it. When I told the flight crew the second time that it is inedible when not heated, he was great and said he would do that. And it is nice to eat grilled vegetables which are delicious but sometimes particularly on a long flight, a bit more variety is needed. Turkish Airlines is excellent but fixing this would make it great."

Plussat: "Nice staff, food was good, comfortable seats"

Plussat: "Food, kit with slippers etc, movie choices, food"
Miinukset: "Nothing"

Plussat: "Everything about the airline is perfect. The staff on ground and airplane are very professional, the services are excellent, food is great, the airplane nice and comfortable, blankets nice color. The landing at LAX was perfectly smooth. I will fly with Turkish airlines again."

Plussat: "Nothing"
Miinukset: "Got lucky to be alive after the flight"

Plussat: "Enjoyed the flight, airports, service."

Plussat: "Low prices & generally good service and entertainment"
Miinukset: "This airline used to be excellent. Now, the prices have been going up and the standards down. Service not as good, food not as tasty, plentiful and varied, crew not as warm and attentive. Instabul airport was the usual chaos, which does not add to the experience for transfers. Also: boarding started late and of course was not done and time and since we lost our slot we were further delayed taking off. That made the transfer time even less and the situation more stressful."

Miinukset: "Agaun same food..."

Plussat: "Crew nice, seats ok"
Miinukset: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"

Plussat: "The boarding and food."

Plussat: "Food very good."
Miinukset: "I was told I had an aisle seat but it was not on the aisle. Why not tell the truth?"

Miinukset: "Delayed a couple hours."

Plussat: "Entertainment system and broad variety of international movies and music"
Miinukset: "Delayed take off"

Plussat: "They tried hard to load passengers so the aisle wasn't blocked. Good job"
Miinukset: "Because limited space, must sit up to eat. They REALLY need to improve trash retrieval so people can sit back & relax. This service was really bad & people had trash for an hour all around us so it was uncomfortable. Too warm too. No blankets used. 13 hrs on a plane is still long if you're sitting."

Plussat: "Food and entertainment."
Miinukset: "Disorganized boarding and lower than average leg room"

Plussat: "The food was great, had chance to sample some Turkish cuisine. Way better food than any meal you would get from an American-based airline. Entertainment was excellent, great variety of TV shows and movies. The flight attendants were attentive and helpful. The Batman v. Superman theme was a nice touch. Decent leg room in economy class."
Miinukset: "Because we fly an older model 777-300ER, there wasn't a personal a/c nozzle, so it was a tad warm on the plane. They should fix that whenever the plane goes in for maintenance."

Plussat: "Take off and landing"
Miinukset: "Layover time"

Plussat: "Clean plane , good crew ,"
Miinukset: "they didn't load my baggage from flight 1 to 2"

Plussat: "I loved the different features on the screen and the excellent. Customer service on this flights"
Miinukset: "The space on the seat."

Plussat: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Miinukset: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Miinukset: "New variety of food"

Plussat: "The crew was terrific."

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Miinukset: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Plussat: "Amazing crew and on time flight"
Miinukset: "None"

Plussat: "It was very comfortable and pleasant."
Miinukset: "Could be a little better the service, the dinner was late"

Plussat: "Great newer plane, great service!"

Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Plussat: "Food and wine. Entertainment."
Miinukset: "Sat closer to water closet. Maybe more air freshener in there."

Miinukset: "More water provided during the flight. Also, the second meal was not very good."

Plussat: "The crew was friendly!"
Miinukset: "Once again no vegetarian options."

Miinukset: "Boarding at CDG was awfully slow"

Miinukset: "Better in flight entertainment"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Plussat: "Over all everything was great, except the bags check in"

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Miinukset: "Na"

Plussat: "That I was able to sleep a bit on the flight - and that we gained an hour."
Miinukset: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Miinukset: "Tiny uncomfortable seats."

Miinukset: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Miinukset: "Flight was delayed by 1h30min, so we arrived very late"

Plussat: "Plane was comfortable and new."
Miinukset: "Nothing really."

Miinukset: "I don’t know why they keep making boarding with stairs and bus."

Plussat: "Nothing"
Miinukset: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Miinukset: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Plussat: "The cabin crew was very good!"
Miinukset: "The economy premium seats are very uncomfortable"

Plussat: "Got pillow, blanket, headphone and eye cover"
Miinukset: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Plussat: "Boarding and punctuality."
Miinukset: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Plussat: "Very old plane with very poor screens where images was horrible"

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Plussat: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Plussat: "Good seat near the front."
Miinukset: "Delayed arrival by 30 minutes."

Plussat: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Miinukset: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Plussat: "Other crew members were very polite to us, in particular a younger tall woman."
Miinukset: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Plussat: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Miinukset: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Plussat: "cookies were great"
Miinukset: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Plussat: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Miinukset: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Plussat: "Crew was very nice and helpful"
Miinukset: "Old airplane with very low amenities. Plane still had ashtrays"

Plussat: "The airplane was new, good food and service."

Miinukset: "Everything"

Miinukset: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""

Plussat: "ABSOLUTELY NOTHING"
Miinukset: "Flight was delayed over 3 hours because they had No crew to operate the flight! Such poor customer service on Americans part as well. No answers and rude agents when you tried to ask any questions"

Plussat: "The speed at which everything was handled."
Miinukset: "It was great"

Plussat: "Nothing was enjoyable."
Miinukset: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."

Plussat: "Yes."
Miinukset: "I tried to mark all EXCELLENT, but I couldn't get the circle to color in the circle excellent."

Plussat: "Service and flight was excellent"
Miinukset: "They were great"

Plussat: "Flight was smooth...take off to landing"

Plussat: "Nothing"
Miinukset: "Maybe had a flight crew on time and a plane that wasn’t 30 years old"

Plussat: "I have been flying American for 50 years, as a million miler."
Miinukset: "Another passenger asked for a drink. The passing crew member replied "i dont work first class." Very kindly the passenger asked again for a cocktail. The AA member then said "how many have you had?" Wow would be an understatement. We had been gate tied due to maintenance for over 30 minutes."

Miinukset: "Flight delayed 24 hrs"

Miinukset: "Tray table was dirty"

Miinukset: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"

Plussat: "The fight was awesome from takeoff to landing. This has been one of the first flights that my ears did not pop and hurt in years!!! We took off about 10 minutes late waiting on a crew member but made the time up in the air. Great flight!!"

Plussat: "Friendly, professional, polite, perfect."

Plussat: "The flight crew were friendly."
Miinukset: "The boarding staff member was extremely overwhelmed being the only person at the desk. She visibly looked frazzled & made it well known. It made me feel insecure about the flight. Then the maintenance crew didn’t notice that there was a dead bird in one of the engines until after we were fully boarded and had to sit on the plane for an hour over our expected time. I appreciated the fact that they were being through for our safety, but catch that before you have people board."

Plussat: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Miinukset: "Movie selection on long flights not impressive ."

Miinukset: "Getting baggage took an hour"

Plussat: "Overall, my experience aboard America Airlines was great!"
Miinukset: "There was nothing not to like!"

Plussat: "The crew was helpful and fast in turning plane over."
Miinukset: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"

Plussat: "We received an upgrade for our seats, during the flight the staff were very attentive to us. The flight was quiet and calm."

Plussat: "Great staff"
Miinukset: "Old plane, interior plastic yellowing, engine noise in rear."

Plussat: "Snow ruined flight. Crew was great."
Miinukset: "No entertainment with this flight. Cookies good."

Plussat: "Boarding as quick and efficient. Staff were friendly and courteous"
Miinukset: "Nothing bad to comment on as the trip was a smooth trip"

Plussat: "Unfavourable crew. Pilot was very good and detailed though."
Miinukset: "The smell on airplane, was not offered any water to drink."

Miinukset: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."

Plussat: "Everyone was nice, and accommodating. It was our 3 and 5yr olds first flight. Thank you very much American Airlines!!"

Plussat: "Friendly staff. In-flight entertainment included."

Miinukset: "Too long of a layover when flying from san diego through phoenix to detroit. Need to look for improvement in scheduling to make this a trip enjoyable."

Plussat: "Entertainment system was great."
Miinukset: "Seats too small. I mean waaaay too small."

Miinukset: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."

Plussat: "Very quick connection"

Plussat: "The AA app for entertainment works well, friendly crew."
Miinukset: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."

Plussat: "Snacks and Beverage"
Miinukset: "Delays"

Plussat: "Always on time and always comfortable."

Plussat: "The crew is good"

Miinukset: "Old plane, no entertainment"

Plussat: "Good crew."
Miinukset: "The plane was delayed for two hours!"

Plussat: "It was very smooth once we were able to take off!"
Miinukset: "We were delayed in the plane almost an hour with no cool air. They had technical problems."

Plussat: "Clean environment of the terminals and the speed of the shuttle."
Miinukset: "no comment."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "Everything was great. Slept the entire flight."

Miinukset: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."

Miinukset: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"

Miinukset: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."

Plussat: "Finally getting to my final destination and out of DFW."
Miinukset: "The flight was originally scheduled to take off at 8:20 pm, but due to several delays did not end up getting off the ground until after 11 pm. After being in the air for about 45 minutes we were informed that there were issues with the engine and that we would be turning around and heading back to Dallas. By this point it was after midnight, and although I was appreciative that safely is a priority, there was no communication as to what the next steps were. After landing we were finally told that we would have to deplane, and after we sat around the gate for awhile we were informed that the flight would be delayed until 5 am. Being 12:50 am at this point a hotel would have been nice, but we were informed that AA was "out of hotels" but that if we wanted we could have a $12 food voucher to use at the one restaurant that was open several terminals over. The AA employee assisting in handing out the food vouchers seemed extremely unapologetic about the situation which didn't help with the frustration everyone was feeling. I will not be booking with AA again, and will be passing along my negative experience to family and friends. It is worth spending the extra money on a ticket for an airline that is more reliable with better customer service."

Plussat: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Miinukset: "There was no food or entertainment to rate"

Plussat: "We arrived safely"
Miinukset: "Delay disorganized staff that was not friendly or helpful lost luggage"

Miinukset: "Plane out dated . It was sad. Tinny seats. And again they boarded all group 1 at once. And all of group 2 at once. Should of done by so many seats\rows. It was horrible. I wouldn't fly American again. Unless I won a trip"

Miinukset: "The only reason for the one star, is that there was no entertainment or did on the flight. So those categories didn't apply. For me, in my flight experience, it's to get to where i need to be and not to be entertained. Food and drinks aren't needed, I can get that when i get to my destination."