Venetsia hotellia

Plussat: Lovely place and very friendly staff great location

Miinukset: Nothing

Plussat: Great location, friendly, welcoming and helpful staff

Miinukset: Nothing

Plussat: nukuimme hyvin. aamupalalla sai itse keittää kananmunat /iso plussa, jolloin olivat myös lämpimiä :) Sijainti erinomainen. Suosittelen 10 +

Plussat: Staff was excellent

Plussat: Fantastic room The breakfast was delicious with plenty of choice

Miinukset: Nothing

Plussat: Beautiful hotel...spacious and well furnished room. Our room looked out towards the square at the front of the hotel. Friendly front desk. They were very efficient in making the arrangements that we requested.

Plussat: The location is amazing. It’s perfect for exploring Venice at its heart. Breakfast is quite good as well.

Miinukset: Our room was literally a door right beside the counter to check in that we thought was a closet. To enter and exit we had to walk within a foot of the concierge every time we exited the room. It was an incredibly awkward space, on top of knowing any noise we made would most likely be heard not only by the concierge but also any guests in the lobby. It was, as far as I know, the only room in the hotel on the main floor, and should have been marked as such when booking the room. I would have never booked that room had I known what it was. On top of that, the room itself in no way resembled any photos online nor did it feel like a 4 star hotel in the least. If you’d told me it was a 2 star, I’d say that was stretching it even. The staff is not friendly to tourists. We asked for some information and were greeted with groans. One man at the counter even flat out lied, tried telling us it would 72 euros to get a water taxi to take us to the train station when you can literally get a day pass for 25 euros. Had we not been through the water taxi journey the day prior, we could’ve easily been scammed. We also got yelled at for trying to leave the hotel with our key, even though we’d done it prior many times. Somehow they didn’t tell us this information. Be warned the hotel also locks its doors after a certain time, so you can’t even get back into the property without ringing a buzzer and hoping the concierge lets you back in. I’d definitely not stay here again, and wish we hadn’t. It out a damper on what could’ve been a much more enjoyable time in Venice.

Plussat: Very professional service level. The breakfast selection was outstanding & the hotel centrally located.

Plussat: Everything!

Plussat: excellent location

Miinukset: Staff service was poor at beeakfast. Staff has hidden from us the fact that the water taxi to Murano was for free.

Plussat: Huone oli siisti ja tilava. Meillä oli huoneessa oma teehuone. Henkilökunta oli ystävällistä. Hotellin sijainti oli erinomainen.

Plussat: Great location! The hotel is exactly what “this Venice feeling” is.

Miinukset: The room was a bit cramped with the furniture - the size of the room is a very decent size but one too many chairs and one too mane lamps. The room (200) did not have a balcony unlike other rooms.

Plussat: Perfect location, very clean and very friendly staff, we would recommend this hotel to anyone.

Plussat: The hotel and restaurant staff could not be nicer and more helpfull! A tastefully decorated hotel in a quiet and green environment, perfect for a visit to the Biennale next door.

Plussat: The location is great, away from all of the touristy bits and in a quiet and leafy residential quarter but easy to reach by boat. The hotel was lovely and nicely designed, very comfortable room with everything you could need. The best thing of all were the staff, especially on the reception and especially Gabrielle.

Miinukset: They could do with an extra member of staff during peak breakfast periods but it wasn't a huge issue.

Plussat: Lovely hotel, stylish and relaxed. The breakfast is good, the staff is great. I noticed some confusion between the staff, but that is not strange as the hotel was opened so recently. We will definitely return, we also love the quiet area of Sant Elena and how close it is to the biennale.

Plussat: Breakfast was great - good selection.

Plussat: The bed was very comfortable and the breakfast was well worth it. Many thanks to the amazing staff who were extremely helpful and made us feel very welcome.

Plussat: Very nice amenities, breakfast, and location for transportation needs.

Miinukset: Restaurant options are limited.

Plussat: Will stay here next time, everything is good

Plussat: Location

Plussat: Located in a beautiful green part of Venice, very close to Lido. The front desk staff was friendly, welcoming and very helpful.

Miinukset: It is not in the centre of the city but it is well connected with the water-bus.

Plussat: Great location, and it has a lovely garden where you can sit and enjoy a drink after a long day of walking around.

Plussat: From the moment we stepped inside we felt welcomed. The staff were very helpful, the bar is well stocked and reasonable, with a lovely atmosphere and comfy seating. Outdoor seating was very relaxing in the night. The bedroom and bathroom was impeccably clean and the bed was luxuriously comfortable. The water buses is a very short walk and are regular, however the walk into the centre of Venice is stunning. The walk along the coast is beautiful. Highly recommend staying here and avoiding the hustle and bustle of the centre.

Miinukset: Nothing.

Plussat: The staff was nice enough to say that they will take care of the complains and apologized. The breakfast had variety of food.

Miinukset: The staff was nice enough to say that they will take care of the complains and apologized but it wasn't taken care of after all.

Plussat: Hotel was located out of the city centre of Venice which is away from the noise, and the room is nice roomy. We arrive very late on the day and the staff assist us on how to get to the hotel.

Miinukset: The hotel is about 20 mins walk from St. Marco Square and 1 hr by ferry to Piazza Roma, therefore have to plan the time for travelling.

Miinukset: Location. It is a bit far from the city centre and major attractions but still within walking distance.

Plussat: Cleanliness, food, staff, bed, information source, location

Plussat: hotel was great in quiet location and close to boat stop so not far to carry any luggage. I did notice alot of people walking round venice with bags looking lost so great for finding the hotel

Plussat: Mahtava aamiainen! Huone oli tilava ja hyvin varusteltu. Sijaitsi kauniilla paikalla, Lidolle lyhyt venematka.

Miinukset: Etukäteen ilmoitettiin että keskustaan kävelee 15min, hotellissa sanottiin 25 min, mutta kävely olikin liian pitkä tämän ikäisille (60+) helteessä. Siivous tapahtui joskus hyvin myöhään siestan aikaan. Huoneessa oli vedenkeitin, mutta kahvia sai vain eri pyynnöstä.

Plussat: Rauhallinen,esteettinen sisustus,kaunis arkkitehtuuri ja sisäpiha.Sopii ertyisesti biennaleen matkustaville.

Miinukset: Ruoka ei kovin erinomaista.Paneeratut lampaanselykset pettymys,aivan matonta.Lampaanselykset tulisi laitaa punaviinikastikkeessa eikä paneerata.

Plussat: Hotellin sijainti on kokeneelle Venetsian kävijälle erinomainen. Alueella ei liiku turisteja eli tunnelma on aito. Vanha luostarimiljöö antaa hotellille oman viehättävän leimansa. Öisin oli täysin hiljaista.

Miinukset: Olin tyytyväinen, mikään ei ärsyttänyt.

Plussat: Siistit huoneet. Mielettömän hyvä sijainti lähellä keskustaa, mutta kuitenkin pois siitä kauheasta härdellistä. Hyvät kulkuyhteydet ja lähettä Lidoa

Plussat: Hotellin yleisilme oli siisti ja kokonaisuus oli toimiva. Rauhallinen ympäristö. Kävelymatkasta San Marcoon oli annettu liian optimistinen tieto - 15 min tuskin riittää. Hotelliasiakkaiden kannattaa käyttää liikkumiseen vesibussia ja päivälippuja voi suositella jo hotellin esittelyn yhteydessä.

Miinukset: Hotellin aamupala oli hyvä, mutta ruokailutila oli ahdas.

Plussat: very peaceful,clean too

Miinukset: very quiet in the bar in evenings,could not enjoy night in hotel,would have to venture out.could have been more of a choice i food for breakfast

Plussat: It had large modern rooms in a quieter area of Venice with some lovely green space but still close enough to the tourist attractions of Venice.

Miinukset:

Plussat: One of the most beautiful hotels that I had the pleasure of staying in Just perfect

Miinukset: Not a thing

Miinukset: The staff was very rude. Not the standard for a 5 star hotel.

Plussat: Everything about this Hotel is just amazing. Location, staff, service, breakfast... everything! Would recommend to everyone who want to have a relaxing and romantic stay in Venice and just enjoy. Will definitely go back!

Miinukset: I can’t unfortunately... everything was amazing. Couldn’t find one thing I didn’t like.

Plussat: Reception and concierge especially enrico

Miinukset: The service at breakfast left a lot to be dest

Plussat: Sijainti

Plussat: This is the best five star hotel that I ever visited, the staff is super nice and helpful. Everything is clean and beautiful in the classic Venetian style.

Plussat: Perfect location steps from st marks square. Service impeccable

Miinukset: Pricey but for the room size and Venise was still an ok value

Plussat: I liked completely everything!!! Everything was perfect. It was my anniversary with my wife, and it was perfect 100%!!! I will remember it at least for a very long time... hopefully for the rest of my life...

Miinukset: Nothing... Everything was perfect. If you can afford this Hotel, just book it and go for it!!! Perfect location!!!

Plussat: Beautiful antique charm and great location

Miinukset: Unless breakfast is included not worth it. Go to a Cafe in San Marco square.

Plussat: We have been to this hotel at least a dozen times now over the years and it has always been our first choice and always lives up to our expectation. It has a lovely Venetian feel about it with Murano glass chandeliers, beautiful silk walls and curtains, fresh crisp linens and traditional styling. The bathroom was roomy and it was a great shower. It is a really central location. It’s 5 minutes walk from St Mark’s Square and is surrounded by good shopping from tourist to high end. Likewise with eating - you can eat very cheaply with take away or enjoy the atmosphere of dining by a canal or square . There are also some excellent restaurants around too including the hotel’s own. We enjoy walking and exploring the maze of streets often getting lost and finding new treats in the process. Within 10 minutes you can be away from the crowds too if you wish and see more of the city itself . The vaparettos will take you up and down The Grand Canal and out to Murano, Burano, Torcello, the Lido and others and the stop is only 5 mins walk away. We usually take a multi day ticket and hop on and off as suits. In all the years visiting we still manage to find loads of new places. We love to end the day in St Mark’s square listening to the musicians and a nightcap. Then it’s back to the hotel where the piano bar is welcoming before retiring to a lovely comfortable bed. Breakfast is buffet style and there is a very varied selection on offer and the staff are very friendly as are the staff at reception. I love this hotel!

Miinukset: Nothing

Plussat: Everything was lovely but a bit expensive

Miinukset: Their restaurant needs to have more Halal food and more options.

Plussat: Excellent location. Staff were good and helpful. Warm welcome. Got a complimentary upgrade. Good breakfast collection. Nice touch overall from all staff we interacted with.

Miinukset: Nothing at all.

Plussat: Excellent breakfast very good rooms

Miinukset: More staff at reception

Plussat: Lovely comfortable beds, excellent breakfast

Plussat: Venice can be a very confusing place to navigate but our hotel stuck out since it was the only modern building. The pillows were amazing. V nice bathroom. V helpful staff.

Miinukset: It was a little out of the way from the action which I liked but not all travelers do.

Plussat: Nothing

Miinukset: The are not changing the bedsheets Noise The breakfast restaurant staff

Plussat: NH is a high standard hotel! The breakfast is really good

Miinukset: You have to pay for eggs

Plussat: Rauhallinen, todella siisti, ystävällinen henkilökunta, sopivan etäisyyden päässä nähtävyyksistä, bussiasema 5min kävelyn päässä.

Plussat: The staff helped to make our anniversary really special by having a bottle of champagne waiting in our room!

Miinukset: The air conditioning did not work well: was really hot in the room

Plussat: Sijainti erinomainen. Kuohuviinitarjoilu aamiaisella kivaa.

Miinukset: Runsas aamiainen mutta ruokien sijainnit epäloogisia. Liha/makkaraottimet samat kuin juustolla, ikävää kasvissyöjälle.

Plussat: This has to be the cleanest, nicest, and most modern hotel I've every stayed at. The entire location was amazing. The lounging chairs outside were very comfortable, the cafe/bar was great to sit and catch up with friends over a drink and was amazing for breakfast the next morning. All the food was perfect. The staff was all very helpful and friendly. Thank you Sarah at the front desk for being so thorough and friendly. My room was sparkling clean and the large windows in the room were great. I love natural light. For those who don't like it as much as I do, don't worry, the large curtains will help you sleep in. The bathroom was extra clean and very nice. The entire room was amazing. The price was great too and the location to the train station was just a short walk. Literally a perfect stay!

Miinukset: Being a first time traveler in Venice, there is one recommendation of a reminder to those who read this or to those who work at the hotel - let guests know about the room key function. I'm light hearted and made it into a game to figure out, but guests must insert their room key into the panel when walking into the room so you may use the functions of the room. Attempting to turn on lights without it inserted was a little funny, in my opinion. haha. That was the only draw back, as I wasn't aware before entering my room.

Plussat: Nice hotel, room was not big, but in Venecie all hotels have small rooms, nice view, everythink close, good and helpfull stuff

Miinukset: Gym - it is not gym, just two bike an hantels:((! One of the reason why I choose this hotel was gym

Miinukset: Add instructions on how to arrive to the hotel or send visitors who booked a room a free transport

Plussat: Close to railway station. Room is modern and clean.

Miinukset: A bit far from San Marco Plaza.

Plussat: Location was very good. Staff very helpful. Reception arranged a tour to Murano and a night visit around the island. Both were good value and I would really recommend. Reception very knowledgable and can guide you. Quiet location with restaurants and bars one canal across.

Miinukset: The only thing I can come up with is the fact that rooms don't have tea / coffee making facilities, however a lot of European hotels don't offer this. Nothing else!

Plussat: The location is really good in a nice quiet area of Venice with lots of good, "local" places to eat. The hotel is lovely and the breakfasts were very good.

Miinukset: The shower didn't drain quickly enough.

Plussat: Cozy and well arranged rooms and excellent breakfast.

Plussat: Helpful staff. Room excellent. Breakfast very good. Great location for water transport and close to restaurants and heart of Venice.

Miinukset: Nothing!

Plussat: The hotel is located in the "ghetto area" of Venice which is beautiful! The streets are not so busy and there are many cozy bars,restaurants in the area. One of the oldest Casinos in the world is located just a few minutes from the hotel and it is for sure worth a visit. San Marco square is a 20 minute walk away but when we arrived the reception staff suggested that we take a taxi boat tour around the city so that we could see as much as possible. We paid 35 euros pp. for an hour trip and it was just perfect! The boat picked us up right in front of the hotel! The rooms are beautiful and large with Venetian design. The service was great!

Plussat: Hyvä ja siisti hotelli, mutta homehaju kylpyhuoneessa. Vähän kaukana keskustasta ja kanavan pitkin on mentävä. Autolla ei pääse. Palvelu on hyvä.

Miinukset: Homehaju kylpyhuoneessa. Ja sijainti ei ole paras .

Plussat: Situated in a more residential part of town - but only 10 - 15 min walk to all main attractions this hotel was awesome. Staff were ridiculously friendly. Place is like a 5 star hotel. Completely renovated - all high tech switches in the rooms. Extremely cheap for what you get. Will be only place I stay in Venice from now on!

Miinukset: Nothing

Plussat: Excellent service by very professional staff who were extremely helpful with all our needs. We had special religious needs on Saturday and the staff was very cooperative. The atmosphere was very special in this boutique hotel in Cannareggio area of Venice on the canal. Absolutely peaceful and serene atmosphere that made us forget all everyday concerns. We highly recommend staying here and we will definitely stay here again this summer when we return to visit Venice.

Plussat: The location of the hotel is great - it’s very close to the busy streets and restaurants yet two lovely bridges and small passageways away to be calm and peaceful enough. It’s also very easy to get to from the airport (about 25 mins) by taking the water transport. The room is spacious, clean, with attention to detail, and the bed is very comfortable. We even had a small balcony. The breakfast offers a good variety.

Miinukset: Unfortunately the air conditioning only seemed to allow for the room to be freezing, another setting didn’t seem to be working. The breakfast can be eaten outside in a small area which however will be interrupted by some cheeky pigeons. We wondered if a better fence might help to keep them away so breakfast could be more enjoyable outside. The staff was helpful and friendly but we sometimes missed the service-with-a-smile or just a little bit of chitchat.

Plussat: Loved that it was in a more quiet section of Venice and that it was directly on the water, so boat taxis could get to it. Also the staff were incredibly thoughtful and helpful, they arrange free tours to Murano and help you with ANY request you may have. We had to check out at 6am and they even packed us a “to go” breakfast.

Miinukset: The only thing that wasn’t amazing was the WiFi connection, it kept breaking off.

Plussat: Really relaxing environment, friendly staff and clean rooms/surroundings :)

Miinukset: Bar drinks a little pricey.

Plussat: I love the Ornamented oriental Rooms, The Quality Service, The location quite next to Madonna dell Orto boat station

Miinukset: Missing a Restaurant in the Hotel

Plussat: Fresh products. Excellent coffee.

Plussat: Beautiful hotel with a lot of nice, old paintings etc. We really liked the style and atmosphere. The room was spacious and clean. Tv with a lot of options. The breakfast was delicious, lots to choose from. The breakfast lady was very friendly!! Better than the other staff. The location of the hotel is good, close to the bus station. Mestre it self is a boring town. Not many restaurant options close to the hotel.

Miinukset: If I have to complain about something; The fitness room was a bit too small. Not very important though.

Plussat: Great bed and pillows, super clean, very friendly and polite staff, nice breakfast.

Miinukset: A small pool for kids would have been great

Miinukset: We have previously stayed at this hotel, the breakfast and the restaurant at dinner have dropped significantly in the quality and service level

Plussat: Very beautiful place. A lot of paintings on the walls, nice design of the room, very clean spa-zone. Not so much people in the spa. Good pool and outside area!

Miinukset: The breakfast could have been more interesting. Coffee and croissants are excellent but the choice of “salumi” and cheese is rather average.

Plussat: Upea hotelli rauhallisella alueella. Erinomainen aamiainen. Hotellin ravintolassa menu suppea, mutta laadukas. Hyvä paikka rentoutumiselle Venetzian turistimassojen jälkeen.

Plussat: A revelation. Superb in every way.

Miinukset: Magnifying mirror in bathroom would be important addition

Plussat: Very clean and elegant in a historical setting.

Miinukset: The service at the bar wasn’t so good. Dinner and breakfast where not so good and less attention was put to details. The facility is great but for food I suggest to look outside.

Plussat: Great pool area and very comfortable beds.

Miinukset: A/C in room could have been more effective

Plussat: Good mix of modern and old. Comfortable beds. Beautiful swimming pool. Quiet rooms. Excellent staff! Except for one morning, eggs were nice and creamy. Awesome croissants!

Miinukset: Pool was a bit cold. It would be nice to have a hot tub. Blinking green light for smoke detector was annoying.

Plussat: Traditional features. Efficient and friendly staff. Comfort.

Plussat: Hotelli on täydellinen altaineen, saunoineen, puutarhoineen...

Miinukset: Sisäänkirjautuessa meille unohdettiin kertoa, että ravintola on kiinni illalla grilli-illan vuoksi. Mielestäni super-moka. Onneksi tiesimme lähellä olevan ostoskeskuksen, josta saa hyvää ruokaa ! Aamiaisella tyhjät tarjoilulautaset, tarjoilija juoksenteli paikasta toiseen. Sämpylätkin loppuivat, ja kun vihdoin niitä tuli, olivat jäässä. Pieniä asioita, mutta jos niitä on kahtena aamuna useita, ei vaikuta hyvältä.

Plussat: Tranquility

Miinukset: Wellness area is too small and cramped. Only 3 loungers.

Plussat: Best breakfast in town. Staff, facilities, room extraordinary

Miinukset: -

Plussat: Very friendly staff, a fantastic breakfast and spectacular views and facilities. A very special place indeed. We will definitely come back.

Plussat: Everything was excellent and the location is fabulous. Concierge Michael and Antonio top notch on a par with Claridges. The breakfast is outstanding. My only suggestions would be: the pool needs to be bigger, this would make the hotel exceptional. Also, staff at breakfast sometimes slow and chaotic if manager not on duty eg on a Monday. Finally, lots of mineral water offered in the rooms at night for free but in plastic bottles, please swap to glass and consider the environment. And the big draw back which could easily be rectified is they need to make a proper Bellini, currently not up to scratch - go to the Gritti or the Cipriani and bring back the recipie....

Miinukset: Concierge and staff

Plussat: Everything

Miinukset: Nothing

Plussat: Great breakfast,

Plussat: Great to be away from the bustle of st marks but reliant on twice hourly shuttle ferry to main sites it expensive taxi Wonderful to have a pool to relax by

Plussat: We were in one of the resident apartments and had a little courtyard, nice and peaceful, comfortable beds - lovely and cool room. Good breakfast choice. Great location, private jetty - easy to get to from airport and easy check in!

Miinukset: Nothing!

Plussat: The view of the room, and the location

Miinukset: The bathroom was small

Plussat: The hotel garden is nice, and there is a piano at the first floor that everyone can play. Walk around 15mins to the old town. A bus stop is nearby. Parking is in the yard.

Plussat: The hotel was in a perfect location for us. Two adults and our 12 year old son. Just off the beaten path and away from the crazy crowds but only a few minutes walk to the Academia Bridge across the Grand Canal. The staff was friendly and helpful, the room was gorgeous and spotless and the breakfast was fantastic. I would definitely recommend it and would love to stay here again.

Plussat: The breakfast was more than we were expecting. The location was convenient yet quiet.

Plussat: Fantastic breakfast spread, great staff, nice sized room with modern bathroom. Front desk staff very helpful with information on events and restaurants in the area. A much quieter area close enough to the main tourist attractions, but slightly off the "beaten track".

Plussat: High end property on the water. Very clean and professional

Miinukset: View from room is area building walls. Long walk from public parking

Plussat: Great locatiion. Great breakfest.

Plussat: Great location, wonderful service, nice breakfast. Hotel had a promotion for free water taxi to Murano including private tour of glass factory. This was one of the highlights of our time in Venice!

Plussat: Central location, in the heart of Venice.... clean The hotel did change our room on the third night and took 220 of our stay, however we should of next be given that terrible room, and seeing as we paid 1500 for the three nights we should of got at least one of the two sleepless nights refunded

Miinukset: We were in 223 for the first two nights, well we if you want to be disturbed by the delivery bars and bin boats the smashing of glass and general banging for half the night then this is the hotel room for you, we got moved for the last night but we are exhausted due to two terrible night sleeps out of three. If you want to get ripped off go up to the roof top bar, a gin n tonic & a beer will cost you €35...

Plussat: Location

Miinukset: Not clean enough

Plussat: Awesome property, amazing service, fantastic location. The team at the Splendid understand customer service - our stay was made positively memorable thanks to them!

Miinukset: Nothing

Plussat: Location and decor

Miinukset: The double beds are very uncomfortable. I wish they would mention in their info that the beds are 2 twin beds. The space between the beds are very uncomfortable.

Plussat: Hotel is really nice. Very clean. Location is great.

Miinukset: Didn't like personal, especially in restaurant. It seems they are tired of guests. I would NOT say they are rude, but absolutely not friendly Breakfast is till 10.30 At 10.45 staff asked us to leave as they need to clean and prepare restaurant )))) All day after breakfast restaurant was clean and empty I could expect this request in cheap hotel but not in such expansive.

Plussat: Kivasti sisustettu huone. Hyvä tyyny. Loistava sijainti.

Miinukset: Aamiaspöydän valikoima.

Plussat: The hotel is exactly what it is named, splendid. The staff were wonderful, the first room we got was a double room, which was nice and had a big bathroom. However when we moved to the triple room it was amazing, located right on top of the canal, with a very spacious layout and a walk in closet.

Plussat: Rooms are excellent.

Miinukset: Staff can be more attentive and not wait so much to be asked for assistance.

Plussat: Nice personnel, clean room and amazing location

Plussat: So close to everything, very classy and clean. A shame we could only stay the one night.

Plussat: Everything was good

Miinukset: Breakfast is not variety

Plussat: Sijainti loistava. Aamiaisen prosecco kiva.

Miinukset: Huone pieni ja näkymä huoneesta työmaalle

Plussat: Excellent loaction close to the Mestre train station. This hotel is an excellent location from which to visit Venice, with Venice being a 7 minute train ride away. Friendly and helpful staff, excellent room. I would definitely use this hotel again.

Plussat: Perfect location for work, restaurants and for the station. Room large and clean with good guest supplies and coffee / tea making facilities.

Miinukset: Room service menu was the same as the menu for the main restaurant which was limited and un-inspiring.

Plussat: Location next to station

Miinukset: Mestre

Plussat: Erittäin siisti hotelli aivan rautatieaseman vieressä mistä pääsee eurolla 10 minuutissa Venetsiaan

Plussat: Good location, clean, hotel parking, friendly staff.

Plussat: Excellent location right next to the train and bus station. An easy commute to Venice old town and lovely clean, new accomodation. I’d highly recommend.

Miinukset: Nothing, everything was great.

Plussat: The staff were fantastic. Cannot say enough about the staff. Each one was focused on making our stay a pleasant experience. The breakfast had good variety to accomodate cultural preferences and healthy options. Coffee was the best, thanks for using a quality brand illy. The rooms were large and comfort without clutter. Highly recommended.

Miinukset: The curtains in our did not quite block out the light on the sides, so the room was not in total darkness at night. Would have been good to have fly screens on the windows so we could leave them open ans not have to use air conditioning.

Plussat: Excellent breakfast, best coffee ever! Enjoyed the crisp clean sheets, the spaciousness, and the electric kettle. A good light to read in bed at night and everything lovely and clean.

Miinukset: The air conditioning was too strong and we were cold.

Plussat: Breakfast was good - a nice range to choose from. We had an evening meal in the restaurant - the staff were lovely and the food was very nicely presented and was tasty. The hotel was very close to the train station and we were able to get trains in and out of Venice very easily. Also very close to the Bus Station where we got a bus to the Airport.

Miinukset: Nothing to dislike.

Plussat: Excellent breakfast and best coffee! The rooms are very spacious and clean and comfortable. And the staff is friendly and helpful.

Miinukset: The air conditioning was too cold.

Plussat: Value for money. Location is good as it is just across Mestre station.

Miinukset: Quite basic amenities.

Plussat: Friendly staff and very professional. Good food and reasonably priced. Clean room.

Plussat: Fantastic hotel. Service was brilliant and very friendly. The rooms were clean and tidy and seemed very 'fresh'. Breakfast was good. Overall I would visit again and recommend to anyone.

Miinukset: Breakfast was good, not brilliant. More fruit would be better.

Plussat: Nice clean room and good breakfast.

Miinukset: I booked a deluxe triple room and it was stated on the website that there would be three single beds inside the room. At the time I checked in, I found one double bed and a small extra bed in the room. The room was so crowded that there was little space for walking. Then I came back to the reception, the staff who named Eduard(I apologise if I spell your name wrong) just refused to even separate the mattress and said the only thing he can do was to offer one more bed sheet. The same time, another guest met the same situation, and his colleague said they will separate the bed for them immediately. I can’t understand how could this happen. Please give your reception staff some more training. Because I believe treating the guests with different nationalities equally is the basic manner of reception. The reception is the first image of your hotel which didn’t give me a nice impression.

Plussat: We stayed in a terrace suite with a jacuzzi which was a nice to relax in with a bottle of complimentary Prosecco! The room was nice and cool, temperature controlled by the hotel but we had no issue with that, we were comfortable. Bathroom was nice and modern (although the toilet wobbled a bit I thought I was going to fall off!) Location is fat from the main plazza, but it is well connected by waterbus (when you get the hang of it! We bought a 3 day ticket from a machine located by the Rialto bridge and can get on and off as much as you want, but can also buy single tickets on the bus. ) Breakfast buffet was incredible! One of the best I’ve ever had, so much choice (fruit, full English, cold meat, cakes, every kind of fruit juice you can imagine, tea, coffee, even Prosecco) Delicious! Staff were friendly and helpful.

Miinukset: We stayed in a suite, the room itself could do with a bit of updating, looked a bit tired, especially the balcony area and jacuzzi. Enjoyed some lovely cocktails but service was extremely slow.

Plussat: staff is friendly, location is nice, breakfast is very good

Miinukset: the colour theme is very dark, especially in the corridors I realise it is a style issue but it is too dark in my opinion.

Plussat: The front desk staff were wonderful, they were very helpful and very knowledgeable... Breakfast selection was great and staff were very friendly.

Plussat: We really liked the location of the hotel, not too far from the train station and water taxi stop. Some nice restaurants and shopping places closely. Staff were courteous and the breakfast was amazing. Thank you to everyone at Carnival Palace hotel for making our trip memorable.

Plussat: We had a room on the canal! The rooms was spacious, the beds comfortable, and the staff were friendly.

Miinukset: n/a

Plussat: The room was spectacular with great views of the canal. The staff went above and beyond to help. The breakfast was amazing.

Miinukset: The location is a little far from the square.

Plussat: Nice and peaceful location. It still close enough to get around rooms are spacious and hotel pleasant

Plussat: New, modern furnishings, clean. We had a beautiful room with a canal view.

Plussat: The Size of the room

Miinukset: Location not meet my expectation

Plussat: First of all allies it was a wonderful and let us check in four hours early. That was extremely nice and unexpected.

Miinukset: The hotel, the location, everything about it was amazing. Our room did have a little bit of a moldy smell to it but I think that's because they turn the air off when you leave and of course they are on the water. Again, I highly recommend this hotel it

Plussat: The location was excellent, near the station, and can access San Marco easily.

Miinukset: The bathroom layout was terrible. No standard size for rooms, general guidance stating rooms between 18sqm to 23sqm, so we got a tiny room on the ground floor.

Plussat: The location just in front of the Canal near Rialto, and the vapporetto stop right in front of the hotel

Miinukset: The rooms are not properly isolated and you can hear everything from other rooms next to me.

Plussat: Location was great specially with water-bus station right next to the hotel which can take you almost everywhere in city Quite place nice and friendly staff and decent room size I went there for my honeymoon and they gave us a nice room with balcony with great view of the canal

Miinukset: The only thing I didn’t like is that there is no restaurant in the hotel but there many nice and cozy restaurants nearby

Plussat: It was on the waterfront close to water bus services

Miinukset: Prices were too high for what it was, basic hotel with sky high prices. €15 just for someone to deliver room service (there’s only three floors) never mind food prices

Plussat: Nice room and friendly staff. But a little far from the main tourist sites and requires some walking through narrow/dark alleys

Plussat: On the Grand Canal

Miinukset: Staff not very attentive to your needs

Plussat: Location and comfort

Miinukset: Overpriced

Plussat: Top location, easy access to airport and main site seeing venues. Breakfast was excellent in a garden at the back of the hotel.

Miinukset: Size of the room, very very small. Low value for money considering the price range.

Plussat: Location

Plussat: Perfect location. Incredible view. Friendly staff. Coffee maker. Good lighting in the washroom. Proximity to water taxi is excellent just outside the door to the right. Centrally located on the Grand Canal.

Miinukset: Would have liked to have an iron and ironing board.

Plussat: Hotel location and cleanliness

Miinukset: The receptionist was not very welcoming and did not give us any importance. Especially affiliated in the Italian city of Florence its was Fabulous there...but in But in Venice the management of the group should review the efficiency of the reception staff

Plussat: Very clean, breakfast was excellent. Nice outdoor seating area. Staff very friendly.

Miinukset: Room had no view, except the wall of another building. Room very clean and adequate but nothing special. Friends traveling with us had a more charming room.

Plussat: Room (suite) we had was beautiful, really spacious and well styled. Location to main Venice attractions was great. Breakfast was very good.

Miinukset: Nothing comes to mind.

Plussat: Room beautiful location great breakfast good staff excellent

Miinukset: Amazing value for Venice

Plussat: Room was gorgeous and bathroom was perfect

Miinukset: Nothing

Plussat: The staff at the front desk was exceptional. Particularly a balding tall gentleman with glasses. He was wonderful. Extremely helpful, kind and funny. Best thing for weary travelers.

Plussat: Everything

Miinukset: All perfect, staff, room, location

Plussat: Breakfast is fantastic Staff are very kind and helpful The room was large & spacious Lots of channels on the sat TV

Miinukset: The ensuite bathroom is not designed well. Dispite the fact that the room itself is relatively large, the shower is too narrow and hard to handle.

Plussat: Very good hotel location, clean and friendly staff

Miinukset: Nothing

Plussat: Super classy buffet breakfast, great way to Start off your morning. Amazingly helpful staff that spent time to help me with a flight issue and I was very pleased

Plussat: very good

Miinukset: directions from arrival water taxi were inaccurate and we wandered around for half hour pulling our luggage

Plussat: Went to celebrate 20th anniversary. Stayed in a 3 star hotel in Venice before and this was certainly more posh and the price tag reflected that as well. Nice amenities that we were not aware of: breakfast was included at the restaurant, 30 minutes per room of private sauna, jacuzzi or steam sauna time per day. Hotel is a 5 minute walk to St. Mark's Square etc.

Miinukset: Staff are very well dressed and say the right words, but I never sensed any authenticity, warmth, friendliness, etc.. I asked for assistance on several occasions from different people related to getting to the airport, a restaurant recommendation, directions, etc and the responses were typically curt and robotic. The only exception was the porter/bellhop from the Philippines, he was great. I would expect more from a 4-star hotel when I'm paying $400-500 per night. It was as if they didn't like their jobs. The same experience was noted in the restaurant which was located in the sister hotel next door. Doubt I will return given the opportunity.

Plussat: Good breakfast, comfortable beds attentive staff, nice bathroom. Everything was great can recommend this hotel.

Miinukset: One small thing the shower over the bath spread water onto the floor because the solid screen was not long enough, that’s all.

Plussat: Perfect location. Very big room, very clean. Staff is very professional.

Miinukset: We stayed in annex place, not in main building. Overall the plece was new, everything perfect, but feeling staying outside main building is not our priority.

Plussat: Location was very good, and easily found. Room was OK in size, and bathroom pretty spacious and well equipped. breakfast was ok with nice professional team. good wi-fi

Miinukset: The facility has a lot of things falling short of the 4 stars hotel it presumes to be: reception is ok but very cold attitude. They will not go the extra mile in any circumstances (like when we left at 7:05 o'clock we could not get a cup of coffee because dining room opens at 7:15) - come on!! and many other examples. Room was ok but outdated, curtain full of stains, a bit smelly unless you open the window. A very small tv without proportion to the size of the room and an unreasonable distant from the bed. TV set itself very cheap and inferior in quality and sound, hardly any foreign channels. bed was bumpy (probably old mattress, hence not so comfortable, blanket was put on bed with no cover or blanket case. No complementary water or any other perk in a very expensive superior room, which is really odd and unlike what is commonly acceptable. Coffee kit in the room- really of poor quality and miserly selection. so when it comes to value for money- there is a huge gap!! they charge way too much money for what they give.

Plussat: Staff

Miinukset: Nothing everything good

Plussat: Location.

Miinukset: Staff is VERY unfriendly. Room was very outdated. Mattress and pillows were very uncomfortable. Bathroom shower was not working properly and it is very uncomfortable to take a shower in it.

Plussat: Location, very closed to the pier, and center, friendly staff. The room is very nice with old time touch of Venice with all amenities you need, especially Loccitan stuff.

Miinukset: None

Plussat: Breakfast was good, lots of choices, meats,cheeses,croissants,yogurts,eggs and you could order cappuccinos,tea,regular coffee. Rooms were comfortable and quiet, location was fantastic. Very close to St Marks Square, the cathedral, the Doge’s Palace, water ferries, gondolas.

Plussat: Great location, in a quiet street a few steps from the canal and San Marcos square. I stayed in the anexo in a big room with two windows, beautiful furniture and a very well equipped modern bathroom. Multilingual staff very professional. I strongly recommend this hotel!

Plussat: Excellent staff, great room that matched website, quality breakfast, globally diverse guests and a great location.

Miinukset: A few mosquitoes in the room.

Plussat: Location, atmosphere, good breakfast, comfortable and very clean

Miinukset: Breakfast staff were not friendly

Plussat: Tony very proactive and very helpful and gets right back to you, the location and the place was great the breakfast was excellent, 1st class guy and Gabrielle was our bartender and so nice and told us funny stories, this is a first class place and if you have a chance stay here right in the middle of everything

Miinukset: I liked everything about this property

Plussat: Good location comfortable and clean

Plussat: We had 4 amazing days enjoying Venice. The hotel was clean and beautiful. They were very nice with our dog. Great breakfast. They also provided very nice suggestions for dinner.

Plussat: Good stuff, nice view, very very polite and helpfull stuff, i talk with Emanuel, good brekfast, prosecco included!:))

Miinukset: nothing

Plussat: Private island of JW Marriott in Venice? What else do you need? You will feel like home from the very first moment. We had a short honeymoon trip and the extremely kind lady (Michaela) at the reception, gave us an upgrade (room with view at the city), and surprised us with a bottle of Prosecco at the first evening. The rooms are spacious, super clean (they clean them twice per day). The spa and massage are more than amazing - a must to visit. Amazing breakfast that should cover everyone’s needs. Stunning sunset and city view from the Infinity pool. They provide free shuttle boat from the hotel to San Marco every 30min, thus, it can’t be more convenient. It’s the ideal hotel if you want to get relaxed, if you want some privacy, if you don’t like the extremely busy days full of tourists in Venice, but you want to enjoy the city during the night.

Plussat: Very welcoming reception. Our room was upgraded on arrival and was very nice. Shuttle boat takes about 20 mins to get to St Marks Square. Shuttle boat to train station saved a lot of hassle when leaving.

Plussat: Great location. Nice to be a bit separated from the hustle and bustle of the main island. Ferry shuttle very convenient. Amazing breakfast. Had a lovely simple dinner via room service. 100% met expectations.

Plussat: Everything was great

Miinukset: Wifi a bit week

Plussat: This hotel is situated on an island and is accessible by water taxi or by the courtesy shuttle boat from St Marks square and they are regular throughout the day, on arrival we checked in and headed to rooftop adult-only pool, the attendant made ready 2 lounge chairs and we sat with the most amazing view of Venice and it really was all the sightseeing we fancied doing after travelling for days, It really was special.

Miinukset: As it was on an island and a resort hotel it might have been good to have some entertainment on in the evening, it may be so but not in the evenings we were there.

Plussat: Room was good.

Miinukset: My checking in experience was no so pleasant.

Plussat: 1. comfortable shuttle service to Venice 2. good breakfast 3. nice and helpful staff 4. clean rooms

Miinukset: 1. Hotel and interiors are typical for the brand - beautiful and unique neighbourhood of Venice is completely untapped 2. rooms are cosy but typical and not well decorated for one of the best hotel 3. everything is expensive only because is Marriott (not because it is good) 4. You pay for the brand not for quality 5. You have to pay for the wi-fi in rooms (ridiculous at the price of the room)

Plussat: Great location - on its own island. Great facilities. Friendly and knowledgeable staff.

Miinukset: Bathrooms look a little dated compared to the room itself. Family pool was not as clean as it should be.

Plussat: Personality

Miinukset: —

Plussat: Beautiful hotel, wonderful taste of Venice

Miinukset: Beds a bit hard

Plussat: Amazing hotel in a central location with friendly helpful staff

Miinukset: The hotel itself there was nothing that I did not like - I think my concern was more of a bank issue but one the hotel if they gave options could have resolved. The pre-authorisation took 4 weeks to go back into my account. I wish the hotel had given the option to keep/take the holding amount and then I could have just paid the balance.

Plussat: Beautiful hotel, excellent location and service was great. Breakfast each morning was lovely. Great location in the middle of everything. Room was perfect for my family. Definitely recommend.

Plussat: Keskeinen ja rauhallinen sijainti. Aamupala hyvä. Huoneessa hyvä määrä sähköpistokkeita.

Miinukset: Huoneen sisustus vanhanaikainen eikä niin käytännöllinen. Sänky liian kova.

Plussat: Great location. Wonderful room and the staff were very professional, courteous and helpful.

Miinukset: The history and feeling part of Venice

Plussat: the staff, the service and the attention to the guests needs was perfect.

Miinukset: the room was not as expected based on the pictures on my booking confirmation

Plussat: The staff members were amazingly helpful and friendly. Enjoyed everything about this hotel and would recommend without hesitation.

Plussat: Loved the old decor meshed with renovation, restaurant for dinner outstanding,concierge phenomenal, location

Miinukset: Breakfast just ok, shower gets floor wet

Plussat: Loistava sijainti. Hieno vanha miljöö. Kaikki toimi. Hyvä aamiainen.

Plussat: Great staff fab location super restaurant

Plussat: They were great, super nice, their hospitality was incredible! I had this booking for my parents and they had been upgraded to a nicer room as it was their wedding anniversary. In total they were so happy with their stay and we would stay here again definitely.

Plussat: Central location ,historic building with modern amenities. High end shopping VERY nearby. Wonderful concierge, Andrea, made great recommendations and organized transportation. All staff pleasant and helpful. Good choices on breakfast.

Miinukset: Enjoyed it all.