Hotel Sahrai

Reception staff were very friendly and over keen to assist. Rooms are spacious and comfortable. Onsite bar with fab views of the city. Special thanks to staff member Mourad, at 3:30am realised passport was left in safe in room after check out, the room had been assigned to a newly wed couple! Flight at 5:20am so couldn't wait..Mourad was very kind in contacting the guests and getting the passport out of the safe. One would wonder why the cleaning staff didnt check the safe upon check out and I dont know what I personally would have done if I was in the room but Mourad handled the situation in his professional stride leaving everyone happy :))

Breakfast till 10:30, arrived just after 10 to find hardly anything available. Probably could have asked, but didnt expect that I should.

Staff were excellent. We were upgraded & given our room early. Very helpful & considerate. Bar & restaurant staff exceptional. A wonderful stay & would highly recommend.

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I liked the layout of the room, it was very thought out. The hotel décor is beatuful and the service was good.

The hotel is beautiful and stunning. The rooms are lovely and well thought through. By far the most organised, well built and well run place in all of Morocco. The staff are lovely and helpful and the food, especially the breakfast, is amazing. The pool is very nice as is the view from the roof top bar.

The hotel and bars and restaurants within were very good but expensive. The hotel is also isolated and hard to walk to but they will arrange taxis for you.

The hotel is very attractive and stylish. Our room was spacious with a very comfortable bed with good linen. The breakfast buffet was excellent with a good choice. The pool was lovely with comfortable sun loungers and long distance views. The hotel’s free shuttle service every hour to three parts of the centre of Fes was really convenient. The staff were very friendly, helpful and professional, though those in the Jungle Bar were a little disorganised at times. The menu in the Jungle Bar included a wide variety of tapas which were good quality. The option of eating a smaller amount in the evening was very welcome and it provided a change from more typical Moroccan food. All in all, we had a great stay and would recommend this hotel highly.

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