Cebu hotellia

Plussat: ruoasta, paikasta ja henkilökunnista.

Miinukset: pesuallas ei toimii

Plussat: good breakfast in room

Plussat: Aamiainen oli tosi runsas

Miinukset: Kaupunki on meluisa ja liikenteen äänet kuuluivat jonkin verran huoneeseen 17. kerroksessa

Plussat: Every time, I stay in Quest, I appreciate the respectfulness and the smiles of the staff. I've been to may hotels in the Philippines, but the Quest staff in the breakfast area is the best so far for me.

Miinukset: I forgot my shaver, and there was no shaving razor. No lotion, and no slippers.

Plussat: Kaikki toimii Quest hotelissa aina mallikkaasti ;

Miinukset: Ei motittavaa !!

Plussat: They let us have late check out at short notice as my partner was unwell. Couldn’t ask for anything better then that

Miinukset: That I didn’t book for 2 nights instead of 1

Plussat: Location is fine

Miinukset: Service is bad

Plussat: Location is excellent. Near to everything.

Miinukset: Breakfast is ok but not enough vegetables.

Plussat: Friendly, efficient check in. A welcome (soft) drink was offered.

Miinukset: Nothing major. Maybe more choice on breakfast buffet for those who prefer a western style breakfast but was ok though. WiFi was not always reliable.

Plussat: My friend, a choreographer for a dance studio was treated like a prostitute when she asked the front desk to call my room. She was humiliated. She went home unable to call me. You may want to tell the front desk to please treat your wives and female visitors with respect.

Miinukset: I wrote what I didn't like above. It is the only thing that I remember from the experience at the hotel.

Plussat: Liked the location and staff. Room was comfortable & spacious enough.

Miinukset: Even though the staff were excellent we thought that the obvious hotel policy of making staff put their hand on their heart when greeting you was unnecessary and put them in a subservient position. Others may like it but we did not.

Plussat: Breakfast is fantastic and the location is awesome.

Miinukset: their payment policy is not good it's too expensive and they try to earn money from you by anyway so the value of the quality is not equal to money which is paid

Plussat: Breakfast

Miinukset: Old bathroom

Plussat: Clean and comfy rooms. 10 mins walk to Ayala centre along paved walkway. Most affordable room rates near to Ayala Centre.

Plussat: Close to Ayala mall

Miinukset: Not good shower

Plussat: All was perfect, the room was clean and renovated, the location just perfect i walk 4 min to the mall, many restaurant arround, the personal was super friendly, price very convenience!

Miinukset: Nothing

Miinukset: I found a big cockroach in the bathroom.

Plussat: Yleiset tilat siistejä, hyvä palvelu.

Miinukset: Huoneet vanhanlaisia, vanhat kokolattiamatot

Plussat: Everything was great. We go there every year for the last 10 years. Everybody is very polite. They upgraded our rom for free. The area is great with Ayala mall just five minutes walk. The breakfast and dinner buffet are awesome!!! We will be there also next year!!!

Plussat: the location was good, just a walk away from a mall and restaurants, taxi is easy to get.

Miinukset: pillows are so small

Plussat: Nice Hotel.

Miinukset: Cebu city.

Plussat: Good location and nice facility. I like this hotel~ 5 min walk to Ayala mall. p300 taxi to airport. p100-120 taxi to port. Hotel is very good and the breakfast is nice too. For taxi, remember to ask taxi driver to pay by meter and dont accept their fixed-price offer.

Plussat: Its ok

Plussat: Great location and very helpful staff.

Plussat: Staff are brilliant, very pleasant and very accommodating with your needs. Beds are very comfortable. Everything was perfect. Will stay here again everytime I visit my mother from England.

Miinukset: None

Plussat: All the staff are very nice and the room was clean.

Miinukset: Their wifi is very slow and its hard to get any signal from my data.

Plussat: Close to Ayala Center.

Miinukset: Noise from the corridor was disrupting time for rest.

Plussat: Price and location

Miinukset: We are a repeat customers. We have stayed in this hotel for more than 3 times but check in was poor. We have to wait until the room was ready, to think its already past 8:00PM. Not a very good thing after a 12 hour flight. We also tried to order room service but we couldn't go through coz the line ws engaged for more than 15 minutes. At checkout, we asked assistance for our luggage but no one came. :(

Plussat: Breakfast is good, and the location is very good.

Miinukset: It would be okay if not for the noise coming from the construction beside the hotel.

Plussat: location

Miinukset: noisy staff early morning:(

Plussat: Your internet was so bad that I can not work at night.

Miinukset: Your internet was so bad that I can not work at night

Plussat: Walking distance to Ayala Mall

Miinukset: Low water pressure

Plussat: Location

Miinukset: was staying in Golden Prince Hotel in Cebu. It was vey little blood only on the sheets, but the hotel initially asked me to pay 100 dollar  for the sheets as compensation for the property damage. I called other hotel regarding the matter and they told me not whatsoever charge for bleeding in the sheets. I contacted a friend which owns 2 laundry services and he told me maximum 100 PHP are the cost for the laundry.  I contacted a friend in Germany who, owns several hotels and he said in worst case with special laundry cost is max 20 dollar. The hotel knows that they do not have any authority to ask me this money and fur this reason they asked me only pay cash and not with my MasterCard.  The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put handcoves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60 dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID . The officer answered with that I should follow them to the police station.  So thinks twice when you book yourself into this hotel. 

Plussat: Checking out of the hotel

Miinukset: was staying in Golden Prince Hotel in Cebu. It was vey little blood only on the sheets, but the hotel initially asked me to pay 100 dollar  for the sheets as compensation for the property damage. I called other hotel regarding the matter and they told me not whatsoever charge for bleeding in the sheets. I contacted a friend which owns 2 laundry services and he told me maximum 100 PHP are the cost for the laundry.  I contacted a friend in Germany who, owns several hotels and he said in worst case with special laundry cost is max 20 dollar. The hotel knows that they do not have any authority to ask me this money and fur this reason they asked me only pay cash and not with my MasterCard.  The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put handcoves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60 dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID . The officer answered with that I should follow them to the police station.  So think twice when you book yourself into this hotel. 

Plussat: Large beds

Miinukset: The aircon location in the room that blows in your face No hot water A bit expensive

Plussat: not very happy with the room shower not good and the toilet

Miinukset: Only is closer to the shopping mall..

Plussat: Location. Comfortable bed. Good breakfast. Overall it’s a good value for money considering its location

Miinukset: -Receptionist doesn’t seem to be friendly, the lady looked like she hates her job. The housekeeping knows how to smile more than them. -AC is old, NOISY and smelly. -Showers are moldy -Strictly 2PM check-in. I just wish they would allow someone to check in even an hour earlier if the room is already available.

Plussat: Location was perfect!

Miinukset: For the staff to be a bit friendlier. Greeting the guests can be more that a nod of the head how about a smile and saying hi or good morning or good evening?!

Plussat: Just the location is close to ayala center. Staff are very helpful

Miinukset: No hot water and hot in the hallway. They should put fans in the hallway specially when workers ate painting.

Plussat: The hotel has a nice location near to Ayala mall and all services are close. Also, the staff were very helpful and friendly.

Miinukset: The hotel was not like my expectation. The room was normal and the Air condition was little noisy. The wifi you to stand near the room’s door to connect and to use the applications. For the breakfast, it was the same for everyday and there are little choice for foreign guests also they preferred the external guests more than the internals.

Plussat: The place just walking distance to the Ayala mall.

Miinukset: No privacy, your hallway is too loud. The lobby is like a market place☹️ Private events was open too loud.

Plussat: Nothing

Miinukset: Air con filthy and not working properly Bathroom dirty No windows in room (deluxe room) The corridors like an oven no a/c Receptionist very rude in the morning made me stay at reception till room was checked for damage shame the room wasn't checked before they gave it to us Had to pay for water because of the heat in the room when it says its free Ask for refund was laughed at but you will do the same at booking .com I doubt I will even get reply from yourselves Why do you think you can just take peoples money and wash your hands of all responsibility bewilders me I await your response but will not hold my breath Ps none of the floor indicators were working in the lifts so you don't no what floor your on dangerous at the least Swimming pool filthy

Plussat: Location wise its good...

Miinukset: There is no bidet

Miinukset: Why do you charge12%vat, 10%service charge & 5%tax, when we are about to check in. You should have charge it during our booking online. Its not fair.

Plussat: Pillows are comfortable.

Miinukset: Hallway is hot. No aircon

Plussat: Hotelli on hyvällä sijainnilla, ihan Ayala Mallin vieressä. Aamiainen oli todella monipuolinen ja kattava. Henkilökunta oli ystävällistä. Huone tilava ja siisti. Wi-fi toimiva.