Fez hotellia

Plussat: Service was great.

Miinukset: Recommendations for outside services were good could have been better.

Plussat: The location is good and staffs is helpful

Plussat: - The pool is beautiful. The design of the riad is modern and exotic. - The room is clean. - The breakfast is very nice. You could choose what you wanna eat in the next morning. - The staff is really helpful. They tried their hard to solve the problems.

Miinukset: - No hot water in the second night in our stay. The staff asked us to wait for some while and we waited for three hours lastly but still no hot water. Finally we took the shower with a bucket of water. But the staff really did their best to help with the issue. - We could not choose number of people on booking.com thus it only showed one person in the booking for a double room. When we arrived, they just said the second person needs to pay for the second bed(200MAD/person/night). Finally the bills added up and became more expensive than most of the other riads nearby. Travellers who wanna book this riad should pay extra notice when booking.

Plussat: We wanted a double bed instead of singles and they upgraded us for free as it was low season. They provided great advice and organised a great walking tour for us. This place is AMAZING !!! We asked for an omellette as part of breakfast and this was not a problem. Mohamed is a sweerheart.

Miinukset: Nothing comes to mind.

Plussat: The staff was very kind, friendly and helpful. The Riad was really very clean.

Plussat: All the staff was very friendly and absolutely helpful! Thank you!

Plussat: Location is perfect, roof top terrase , Riad patio lovely.

Plussat: In a quiet part of fez and right next to the Medina. Super position and great staff. Beautiful old restored building. Always go back.

Plussat: Excellent service. Simon greeted us with some mint tea and snacks upon arrival and was absolutely welcoming and helpful throughout our stay. The riad is much brighter and prettier than the pictures shown so it really exceeded my expectations. I would love to go back.

Miinukset: Nothing

Plussat: Great decorations, nice location and lovely ambience.

Plussat: The lobby and staffs are good and beautiful. The bed is very comfortable. I would recommend this raid.

Miinukset: We need to paid two taxes, but I just know the city tax for each person (2 euros) in booking.com. The other one local tax total around 60 darham we don’t know from the booking.com.

Plussat: The atmosphere, staff, location, breakfast..... Everything was amazing. In the heart of the old town

Miinukset: Nothing really

Plussat: It's really worth to stay here! Very good position, in old Medina, nice and so kind stuff and very clean all the hotel. The rooms are so big and lovely decorated! Our breakfast it was good with homemade yogurt and fresh juice etc and we also have a great dinner with local flavors like lamp with eggplants and variety of maroccon salads. Generally it's definitely a very good choice in Fes!!!

Plussat: So beautiful- like a palace but intimate at the same time. Very personal service

Miinukset: Would have liked a window to the outside but this is a Riad however there was a huge skylight over the courtyard that opened.

Plussat: Staff made us feel at home with very friendly personalized service. Architecture was jaw-dropping.

Miinukset: Nothing at all.

Plussat: We loved our stay at Riad Myra, everything and everyone was amazing, they help us with all our needs, the staff was out of their way to assist us with all our wishes. We eat one night dinner and it was great.

Miinukset: Nothing

Plussat: Interiors, Staff smiles,

Miinukset: Nothing special

Plussat: Localization is perfect. Staff is amazing... all of then. Very good rooms, showers, and breakfast. I RECOMEND.

Plussat: Perfect place. The location is Perfect. The staff, oh my GOD... they are very kind. BEAUTIFUL place.... each detail isperfect in the Riad Myra. I tottaly recomend.

Plussat: The service was amazing! Idriss was so helpful and accommodating to our ever need and question. He went as far to pack us meals to go when we had an early start and serve us dinner late after arriving late from a day trip. The breakfast and dinner we’re fantastic as well. Our room was even better than we expected and decorated beautifully. I would recommend this gem of a Riad to anyone!

Plussat: The place was amazing and Idriss went above and beyond

Plussat: Stayed in the quad room and it was fantastic had areal Moroccan feel. The bathroom was incredible Hospitality was great from all staff. Fantastic location Highly recommend

Plussat: Staff was super helpful in making us feel at home and helpful in all of our plans in Fez Médina.

Plussat: Our stay was enhanced by the super attentive staff who were eager to help with all of our plans. Food was very good.

Plussat: The manager, Driss, is the nicest man we have met in Morocco and he really made us feel home. This is the only riad that provides fridge during our 10 days’ vacation in Morocco. They also kindly provide black soap, rose soap, biscuits and 3 big bottles of water in the room, which added a personal touch to our stay. We actually regretted moving to another more expensive riad for our second night. Highly recommend this riad to anyone visiting Fes.

Miinukset: Nothing.

Plussat: The hotel is in a narrow street, from the outside a very simple house. When you open the door you enter an impressive 2 or 3 level high lounge and eating room, nicely kept and tables nicely set. We were greeted very friendly. Though we were only two we had an appartement for four, the last room to hire, quite some stairs up. The room was very spacious with an impressing bath. It had an aircondition, which was good, as all windows go to the hall. We took our first dinner in the hotel, it was ok and the breakfast was good. We spend some time on the beautiful roof terrace, overviewing parts of the old town. We did not see much of the surrounding, as we only walked to the parking space to get to the souk. We felt very safe walking along the streets, the Souk we visited with a guide.

Miinukset: The lights in our appartement were very low, difficult to see things proper (better in the bath room) and no possibility to read in bed.

Plussat: The hotel was beautiful

Miinukset: The reception guy was not very helpful with information, it had to be only what he suggested or recommended.

Plussat: The room was very spacious and comfortable. The breakfast was perfect to start the day. The host Hassan was very friendly. He helped us a lot and was very flexible about our plans.

Plussat: We had a very nice stay here. It looks so beautiful and has a great ambiance, delicious breakfast, also very clean rooms. We were welcomed by Hassan who is very friendly and correct, besides very helpfull for us organizing next good place to stay. The best place we stayed at in our whole 15 day Morocco trip, I highly recommend it!!

Miinukset: Cannot think of any.

Plussat: The decoration and the furnitures are beautifully assembled together. Staff is very nice and breakfast is good.

Plussat: The riad is so beautiful and our room was spacious and comfortable. The staff service was excellent - a solid 10 out of 10! So attentive to every detail and went the extra mile for us. We had to leave at 7.30am and breakfast is usually not served until 8.30am but the staff prepared for us at 7am! We loved every bit of our stay and the dinner is so delicious. Thanks for the great time in Fez. Highly recommended.

Miinukset: It was in a very busy and loud area. Was difficult to sleep. There was a band and/or club close by that was very loud. Rooms were not soundproof. We were disappointed that the amenities described were not available, for example, mini bar, coffee maker. There was a small frig but it didn’t work and no coffee or teapot. Restaurant was on top terrace. Had to go up a very small twisty staircase to get up there. Hired a guide for 2 hours but we kept getting passed off to other guides with the artisan shops. We had to keep tipping more and more guides. Don’t understand why the one we hired from Riad couldn’t just stay with us instead of passing us off to others. The time was only 2 hours. Wasn’t necessary to have 4 guides total. After we paid and got in taxi, clerk chased us outside and told us to step out of car, that he made mistake on total, which he didn’t, and we needed to come inside now. Very awkward. I asked him to double-check because it looked right to us. He did and said that it was, in fact, correct. He did apologize, but the way he handled it wasn’t very professional.

Plussat: Spend 2 nights here and it was a lovely stay, beds are comfortable, the staff was really friendly and polite. The location is also really good, right outside the busy Medina and easy to find.

Miinukset: We stayed in a room with terrace which was great but just be aware that the bathroom is downstairs.

Plussat: Lovely, clean and cosy.the manager Soultan was very nice and helped me with the direction and suggested me nice restaurants. Hassan was very friendly and he took me to all the places that I want to go. Amazing experience I am a solo traveller and I felt like I was home.

Miinukset: Nice welcome with green Tea, clean place and amazing staff. I meat the owner that was very polite and spent time to suggested me places around Fes and kept me company when I was by myself for dinner.highly recommend it place to stay .

Plussat: It was wonderfull .aspaly hassan the bell boy

Plussat: Beautifully decorated room. Lovely local cosmetics in the bathroom. Great breakfast on the beautiful roof terrace. Authentic riad in a well accessible part of medina.

Miinukset: A bit grumpy welcome and staff. Although they helped us out with a booking error, we didn´t feel very welcome.

Plussat: Everything in here just perfect. The atmosphere. Especially the staff here, we had a lovely time spending in this hotel. The staff is so nice and they even gave us three beautiful names. You will love this place.

Plussat: Amazing accommodation, location and staff . Love how the place has a story to tell and reflects the culture and heritage of Morocco and specially Fes. It feels like you are staying at someone’s luxury place and not a hotel. Mohammed will take care of you if you need a guide. Highly recommend you ask for Zakariya El Edrisis. He will take you to a 3 hours amazing tour and reveal to you the secrets of the town and history and meaning behind each symbol and sign . He speaks 4 languages fluently and can take you to all sort of discussions so feel free to ask.

Miinukset: It’s not that I didn’t like but you need to be aware the whole place is not sound proof ... everything can be heard from inside your room. Wireless can be weak and rooms don’t have aTV. if you book the white room like me, keep in mind, it’s right in the middle of the Recieption

Miinukset: The floors, rugs in room were white so the dirt was apparent. They should choose a different color since It is in Medina and can be quite dirty and dusty. otherwise all else was fine.

Plussat: we loved every thing! the food, the stuff the room every thing was perfect!

Plussat: Mr Said is the heart of Riad. Everything is clean and all the products of breakfast and dinner are traditional and 100% high quality . We definitely will be back!!!!!!

Plussat: This riad is very clean and the staff are very nice and kindly. The toilet is large, the shampoo and show gel are very good quality. And the riad not far away to blue gate in Médina.

Miinukset: In the Room there is not proper table, only a very small side table, so my makeup items nowhere to place.

Plussat: The Riad is charming. I went with a group of friends and we took up the entire Riad. Everyone loved their time there, the rooms were charming, the rooftop is nice, staff were friendly, breakfast was delicious. The location of the Riad also made it easy to get to since we were traveling by van to and from other cities. And it was easy to find (which is not something I can say for other riads in Fes I’ve stayed at!). Half of our group got food poisoning one day and the staff were extremely accommodating to our needs. Thank you for the lovely stay!

Miinukset: Some rooms were on the smaller side although that is still average for riads in Morocco.

Plussat: The place and the rooms are nice and beautiful.

Miinukset: The food is not good. Don't eat here

Plussat: Beautiful riad and good location. Great view of the medina from the roof terrace. It’s just inside the medina and near a parking lot which is just outside the medina. It only takes 10 minutes by foot to be in the center of the medina.

Plussat: The rooms are spacious but the air conditioning not functioning well .

Miinukset: Well functioning AC

Plussat: My husband and I stayed here during our 5-day trip to Fez and loved it, very calm and relaxing place and the staff is so amazing. They were some of the friendliest people we met during our 2-month journey in Morocco. Breakfast is lovely, and the location makes it very easy to reach the Blue Gate and other attractions via taxi (no getting lost finding your way through the medina, unless of course you want to ;)). Wifi was good for us digital nomads, our room was cleaned regularly, and I can't stress enough how awesome the staff were - we felt like they were family by the time we left. Thank you so much Dar Anebar, we will never forget you!!! Best wishes from Carly & Luke

Plussat: Everything

Plussat: The staff are friendly and helpful. The environment is clean and beautiful. I can feel the way of arabian family lives in this house. The breakfast is great, a very satisfied breakfast.

Miinukset: We had 2 people, if our room can have 2 chair for each of us, it would be better.

Plussat: This Riad (hotel) is located close to the edge but within the old city (Medina) – it requires assistance to access, as taxis and other wheeled vehicles have no direct access. The Riad will arrange to meet your taxi at the closest main gate. It features a beautiful atrium, three stories in height, and onto which all the rooms have a direct outlook. There is also a roof terrace with recreation area and good views of the city. While there is no elevator, the obliging staff are only too willing to carry your suitcases to your room. A traditional breakfast is included in the tariff, and a limited-menu dinner can also be provided at an additional charge if desired. The proprietor, Ahmed, is friendly and obliging. For example, he arranged to purchase a train ticket for me so that I did not need to make a special trip to the train station (online ticket purchases seem to be restricted to those with a Moroccan credit card). The free wi-fi worked well, and the rooms were elegant and charming, with an old-world, Arabic ambience. Ahmed also arranged for an English-speaking Guide for me, as it would be impossible to negotiate the narrow streets, lanes and alleyways of the Medina without a Guide. Fortunately, the Medina in Fez does not permit wheeled vehicles of any kind (except small trolleys), which is a great advantage over the equivalent precinct in Marrakech, where you take your life into your hands as the sometimes fast-moving scooters etc. negotiate their way around obstacles such as pedestrians! Fez uses donkeys and mules to transport heavier loads through the streets and laneways of the Medina (beware the manure).

Miinukset: I did find, however, that the lighting level in my room was a bit too low for functional requirements. My only criticism was that my Guide appeared to be nothing more than a tout for various tourist venues and retail establishments. At every stop, I was passed over to a merchant who started doing a sales pitch. I told the Guide I wasn't really interested in buying tourist souvenirs, but he took no notice (he's probably on a commission).

Plussat: Amazing friendly staff. Beautiful riad. Call the staff to help you with your bags and find the location!

Plussat: Lovely Riad. Staff friendly. Nice breakfast. Good place to explore the medina from. Easy taxi ride to blue gate

Miinukset: Twin room in annex was small. Shower small. No chairs. Comfortable beds though

Plussat: We enjoyed our stay at Algila Fes. The riad is very beautiful, the rooms are spacious and comfortable. Excellent breakfast

Miinukset: Nothing

Plussat: Staff helpful and attenctive. Great location, lovely rooms, excellent breakfast and restaurant. Highly recommend!

Plussat: We really appreciated the beautiful Riad and the kindness of the employees.

Miinukset: The price of the dinner was elevated in comparison to other riads and restaurants around. In equivalent places, the same menu costed half the price. We believe the breakfast should include a selection of fruits.

Plussat: Everything was lovely! Fabulous breakfast and restaurant. Excellent location. We would recommend this Riad to anyone visiting Fes.

Plussat: Traditional Riad Staff are helpfull

Miinukset: Small dark rooms poor ventilation

Plussat: Great experience in Fez. The riad is very clean, staff very professional, the food is fantastic. We'll come back for another break in Fez.

Plussat: Great stay in Fes. The Riad is clean and very comfortable. The staff is professional and polite. We hope to come back in the next future.

Plussat: We stayed at this riad for our break in Fez. Room was large and well appointed. There is an excellent restaurant and the breakfast is wonderful.

Plussat: The decorations n the vibes r amazing, staffs r very helpful. Stunning riad. Good quality of bedding, we had a wonderful stay.

Miinukset: None

Plussat: Staff was very gentle

Miinukset: Rooms are nice, but could be better maintained.

Plussat: Rooms were huge and bathroom with shower and bath was just perfect. Brekfast was ok,no surprises. Staff was really nice and kind. Location is good.

Miinukset: At the time we arrived and till next morning there was no hot water as well as electricity in the room was not ok, some of the lights and sockets didn't work and some did.

Plussat: This place is traditional. And the staff is nice.

Plussat: The riad foyer is very impressive - some sort of Andalusien architecture. It was very pleasant to sit there and surf in the internet in all tranquility. The rooms are good furnished. The staff is very helpfull, open minded and extremely taking care of its guests. The breakfast was good - Natural orange juice/caffe/bread/cheese/sweets/kacke... actually all what I needed to start my day.. Each person is being served personally by the staff. The staff always helped me parking my hired car near the Riad for no fees which is to thank them for that. Parking mostly always will cost you in Morocco as the rest of the world. I have arrived one night earlier and mr. Mohammed the owner of the riad helped me to find a room on a short notice and more he has sent his employee to receive me and then guide me to a second riad he owns. I thank him for that - mr. Mohammed always responded to my messages on Whatsup in a matter of few minutes....

Miinukset: What i‘m writing here is related indirectly to the Riad. It‘s about the tour guide. I have asked the staff to book me one for three hours. He came at the morning. I‘m a person who is interested in history and culture. After one hour he collected a group of french girls in the old city in other riad (to maximize his profit on that day). And so he had to explain in 2 languages. He has taken the liberty and didn't make the effort to explain much a bout the history of Fes: - 30% of the time was spent visiting some historical places - 70% of the time was for shopping - jumping from one store to another. Clearly he has some deal With the shops where he gets provisions on each buy.... It was somehow bizarre for me and the group.... He was a manipulative person. It was not professional and he deserves merely 2 stars out of 5. The money he insisted to have he also didn’t deserve point and a new line.

Plussat: the room is very very big~~

Plussat: Although we only stayed 1 night in Fez, we absolutely had a great time. Mohammed, the host was really kind and helpful. We had to leave early for our flight the next morning so we didnt have time to eat our breakfast, so he gave us a breakfast takeaway, which we really appreciated, we were able to eat it at the airport instead of buying. Oh and the room was splendid!!!! Totally recommend this Riad!

Plussat: Beautifully decorated and well furnished riad. Rooms are charming in true traditional style. Here and there a bit old but that's part of the charm and it was all very clean. Air condition working perfect. Fantastic breakfast and every day different extras which were delicious. All personnel very welcoming and kind. I would like to thank in particular Mr. Azdin and Hamza for their continuous efforts to make our stay as pleasant as possible and for being a great help to us also afterwards by taking care of returning us some forgotten garments.

Miinukset: No key for one of our rooms available. Of course we trust all personnel (and guests?) but it gave a bit of an odd feeling at first. However safe was present in room.

Plussat: From arrival we were made to feel absolutely welcome. Our room was incredible, the location is right by the old Medina (and the staff were so helpful in making sure we didn’t get lost), and the food is delicious (try the Moroccan soup and the beef tagine)! The owner is absolutely lovely and allowed us to swim at one of his other riads, the rooftop terrace is super cute and I cannot stress enough how wonderful the staff are. We will be returning on our next trip to Morocco!

Miinukset: Don’t get hustled by the locals on your way to the Medina, it is easy to find yourself and they will try to take money off you.

Plussat: General atmosphere was good.

Miinukset: The smallest room seems to also be the least desired room by the Riad.

Plussat: Riad Damia was a beautiful place to stay in Fès. The staff were super friendly and helpful staff.

Plussat: Better than most 5 star hotels in Europe! There’s only 7 rooms in this hotel, making it seem like you often have the place to yourself. The design is beautiful, breakfast was the best we had in Morocco and the dinners great as well. Staff are amazing and even offered to cook us anything we wanted for lunch. Rooftop has amazing views over Fes. Absolute bliss.

Miinukset: Nothing!

Plussat: The design and decor of the riad was outstanding. Very friendly staff. Nice breakfast, and amazing dinner.

Miinukset: Wifi wasn't stable No TVs available in the room

Plussat: The breakfast was great-- pastries, bread, eggs, sometimes fruit, coffee, and fresh squeezed juice. The room was gorgeous and beautifully and thoughtfully decorated, if a little small compared to our riad in Marrakech of comparable cost. The food at the restaurant for dinner is much better than most riad restaurants. Extremely well flavored and delicate, with elegant presentation and some modern tweaks on traditional Moroccan dishes. Definitely recommend eating here at least once during your stay, if not more! The common areas were really the standout-- the central open air courtyard, the libraries and sitting rooms, and the spa were all beautiful and each decorated a little bit differently-- modern, traditional Berber, eclectic. I wish the fountains and water features had been working, as that would have just added the little extra "oomph" that would have set it over the top. The spa and hammam were our favorite of our entire multi-week stay in Morocco-- and we went to 4 different ones, ranging from local and cheap, to fancy and Western at 5-star hotels. Not only were the facilities beautiful and calm, but both of our attendants (hammam, and then masseuse) gave us the best treatments we experienced in the country! Both were comparable to service we would expect at a high-end American spa. They have laundry service, which is especially valuable when you have been traveling for awhile. The rooftop terrace is amazing, and probably the best part of the property. You have a beautiful view of the sunset, and they will bring you your breakfast or mint tea to sip while you are up there. While we were there, a family of kittens was always playing around. Gorgeous! I wish there were more lounge chairs/shaded pavilions to better take advantage of the view.

Miinukset: There are no hand rails to help you up and down the steep stairs, which was problematic for my older, retired parents. This made it especially difficult for them to take advantage of the terrace. The location is just okay. Certainly walkable to the souqs and major sites, but not in the middle of them. I would advise staying closer to the Blue Gate if you want to to be closer to that. Still, it is relatively near a good plaza where a taxi can drop you off, and then the staff will come meet you and transfer your luggage. It made it quiet, and more residential with more locals.

Plussat: Even before we arrived we were so pleased with the communication by Otmane and his staff! In all our years of travel there have been only I'd say a handful of places that have provided service like they did and we had not even checked in yet! When we arrived Otmane had sent a staff member to great and take us the Riad which was very helpful! Now the journey truly begins on the outside it is an unassuming Riad but the second you enter the doors you are taken aback by the beauty of the entrance and riad! Otmane was ever so kind to accommodate our requests and help guide us on places to go even though we came late in the day! You are greeted with mint tea and snacks while your bags are recieved by the staff taken to your suite. The suite was a Moroccan/French dream! We fell in love with it immediately and every detail was magnificent. The terrace is the real gem you can see the entire Medina and at sunrise it is beautiful. Otmane and the staff were amazing and we will be staying here during our next visit!! This place is special!

Miinukset: There is nothing we didn't like!

Plussat: Everything!!!! Wonderful place

Plussat: Very friendly & accommodating staff, beautiful rooms, Riad well located near the souks. Dinner was good

Plussat: Beautiful building, room, terrace, and library. Wonderful staff and hospitality. We truly loved it and recommend staying here to all.

Miinukset: Location is a little bit hard to reach because it is in Médina but the hotel staff was always kind and helpful to escort us to get the taxi.

Plussat: Everything was fantastic and exceeded our expectations. The room looked absolutely amazing and was so cozy. The general director went above and beyond to make sure we were well taken care of. They also organised a guided tour for us although we were very last minute.

Plussat: Place is well decorated and has very good vibes. Rooms offer a lot of intimacy!

Plussat: The neighbourhood is one of the happiest I’ve experienced in a long time. Service staff are eager to please and location is great, minutes walk from good food and the market.

Miinukset: Our suite was located on the third floor with steep steps, something to consider if you are lazy or travelling with elderly. The shower area could be better designed with a partition to prevent water from splashing into common areas.

Plussat: The beauty of this property is UNBELIEVABLE. We had the most. amazing time and felt like we were treated like kings and queens. Chirifi was our personal staff member who stayed with us morning and night during our stay. He served us, answered all of our questions, took care of us, and genuinely looked after us and our best interest. He and the entire staff exceeded all expectation and went above and beyond to serve us! Wish we stayed longer! Such a gem of a find.

Miinukset: Nothing. Everything was perfect.

Miinukset: They didn’t offer organised excursions

Plussat: The best riad I have ever visited in Morocco. The staff are nice and the honor was very hospitable person. If I come back to Fes it is the place to stay. If you wanna see a true riad with authentic Moroccan style, it is the place to be. Convenient location, walking distance to Bab bu jlude, quite and romantic courtyards.

Miinukset: Some new staff needs more training.

Plussat: From the moment you walk in you will experience and truly feel how amazing this place is. I couldn’t stop saying wow! So impressed with how beautiful it is...literally feels like a dream!

Plussat: The Médina

Miinukset: Lack of variety of food!

Plussat: Beautiful property, great staff, and a perfect location to get in and out of the medina easily

Plussat: Public areas super with all the mosaic tiles. Pool looked great too

Miinukset: More light in rooms, unable to read as sooo dark. Bathroom could do with a good clean Breakfast could have been better

Plussat: This is a beautiful Riad and in a great location to visit Fes. We stayed in the Royal Suite Tarbe and it was absolutely stunning, it is a very large room with a view over the central courtyard. We chose to experience the Hammam and Massage in the Riad and I'm glad we did, the staff were wonderful and it was a very relaxing and cultural experience that I would highly recommend. The only small note is that communication was a bit lacking, you only need to wear your dressing gown and bikini bottoms (especially for men), you also need to pay for this in cash when you check out (we had to run out to the ATM because we didn't have enough cash on us). You cannot pay for it on your card with the room total. The only other thing to note is that breakfast was tasty but very simple, only bread/crepes, yogurt, juice and coffee with jams and honey (we also had to ask for more coffee).

Miinukset: It would have been nice to be offered tea/coffee when arriving back at the Riad after exploring the Medina. You can sit in the courtyard but it is very quiet and felt a little awkward. The shower is a little difficult if you are tall, it's over the bath and half under a low alcove - I'm unsure if this is the same in all rooms.

Plussat: The room was spotless, very clean. The mint tea on arrival was very welcomed after a long journey.

Miinukset: We were on the rooftop which was gorgeous but it was a long way up and also the room smelt a little. Neither of these things deterred us from thoroughly enjoying our stay.

Plussat: Nice big room. Convenient location.

Miinukset: No mint tea when I arrived (didn't know such a thing was possible in Morocco!) but I reserved last-minute, so maybe no staff on hand to make it? No tips box for the staff, so who knows if the manager shared the money around. There were some weak maintenance details in my room, like a towel bar missing, and holes in the wall. Breakfast pretty standard.

Plussat: Friendly staff, rooms were clean, perfect location. Manager of Riad was super friendly and helped us a lot with our requests. Definetely recommend it for couples!!!

Plussat: Beautiful .....recommended outstanding guide

Miinukset: My room was quite High and a lot of steps...

Plussat: Room is beautiful and clean. Staffs are very kind. I enjoyed the delicious dinner, and also the experience of Hammam and massage.

Plussat: This Riad is absolutely stunning, pure luxury right in the heart of the medina, the building blew me away, stunning interiors, beautiful rooftop view right over the whole medina, incredible to watch the sun rise and set from here, and most of all the staff were amazing.

Miinukset: Nothing.

Plussat: Love the common areas. The riad is beautiful! Don’t like that the rooms have no Moroccan flare. We missed that a little bit. The dinner menu in the hotel could be a bit more varied. Seems a little limited.

Plussat: the riad is really beautiful, the bed is comfortable, the staffs are great especially the ones who send breakfast to our room.

Plussat: The staff were great, we had the pleasure of having a cooking class with the chef which was an amazing experience and would highly recommend to everyone. The rooftop was also exceptional.

Plussat: Roof terrace was lovely and the staff were very happy. Staff make a good cocktail.

Miinukset: You have to make sure you have a room with a balcony or terrace if that is what you have requested. Our suite didn't have a balcony or terrace as expected. The food wasn't Relais Chateau standard.

Plussat: The staff were very cheerful and attentive. The room was beautiful, stayed in an Ambassador which was very very spacious then a standard for a night.Armchair in that room very uncomfortable. The roof top terrace had a cool breeze and great view of old city. Comfortable seating also service from 1pm very good. Had tasty lunch and drinks. Bear in mind lots and lots of steps to over come if you have anything wrong with your knees like my wife

Miinukset: Restaurant chairs not very inviting , ok for breakfast but not for a relaxing meal. Food certainly didn't have the wow factor you would expect from a Relais Chateau Hotel. Musician was very good for your first night but a little same same the next.

Plussat: Riad fes aicha was great! The breakfast was amazing and Hachim and Omar were super helpful!

Miinukset: The alley leading to the riad is quite dark at night, i would be scared if i were alone

Plussat: Staff were very friendly and accommodating. Breakfast was nice and location was perfect.

Miinukset: Norhing. Very good value for money.

Plussat: The riad was well designed and in a very good location. The breakfast was great and the staff was very nice.

Miinukset: The bad wasn't comfortable.

Plussat: Personnel were really helpful with everything we asked for. Wonderful place to stay just by the medina with spacious rooms

Plussat: Authentic and very kind staff

Miinukset: Unfortunately we had one night due to noises neighbours

Plussat: Friendly stuff. Owner of the place is very helpful. He guided us for going to tanneries and other important places. If you want they can arrange a guide for you. And breakfast is really good. Absolutely worth your money.

Miinukset: -

Plussat: Staff specially mr Omar is very warm welcome and helpful for us even we arried very rate at night the riad is really cosy for us

Miinukset: None

Plussat: Location, breakfast, information upon arrival.

Miinukset: We booked a suite. On the last morning we found out it wasnt a suite. The receptionist was honest, friendly and helpfull. When the owner arrived the mood changed a bit. He gave us a discount but mentioned to us: please dont put anything about this on booking.com. I told us he made a "mistake" and he was fully booked but i was able to book another suite on booking.com. Please make sure you get the room you booked! If we didnt mentioned anything he would let us pay for the entire amount of the "suite" room. After we left he cancelled our booking. Just to make sure we couldnt leave a review or charge us more! So we feel a little taking advantage of.

Plussat: Wonderful place, very cosy, very helpful staff, very clean.

Miinukset: I liked everything.

Plussat: Despite there being an issue with our original booking - the staff were quick to resolve and upgraded us into a suite in another affiliated hotel. Staff were incredibly helpful and went above and beyond to make sure we had everything we needed.

Miinukset: Laundry was expensive to get done (although did come back very promptly!) The room was lovely but could do with updating/refreshing (new air con, new towels)

Plussat: Beautiful place with very nice people. They do everything to help you. The breakfast on the roof felt very special. Also, it was a nice experience to be able to swim inside a riad! And the beautiful hall took our breath away. We didn't try the hamam, since we prefered to go to a local one, it costs less. And for those who'd like to know: the jacuzzi costs 150.000 MAD per person for 30 minutes. I definitely recommend this hotel!

Plussat: Excellent staff, value for money, large breakfast serving. Ryad style hotel, nice experience.

Miinukset: The man front desk a bit unfriendly, maybe just a language barrier. However, the lady front desk made up for that. There was a curfew of 12 midnight, which I dont matter so much, but our friends are at a different hotel. Suggestion, the lobby could have been better if the leather couches will have some type of Moroccan blanket or whatever laid down on couches. Those couches kind of ruin the Riad look and feel.

Plussat: Everything was great. Rashid was super gentle and helpful

Plussat: Very beautiful riad, with a big swimming pool and spa. When we arrived in the evening, they gave us some Moroccan tea and pastries. Nice big terrace where you can enjoy the views while having breakfast or dinner. Delicious breakfast, you can choose what you like. All the staff was very polite and supportive, special thanks to Mehdi at the reception - very attentive and helpful, provided us all the information and even changed the room to a superior one for the second night. We were leaving early in the morning, and they prepared a little take away breakfast. Highly recommended.

Plussat: The grand junior room which we were upgraded to for free was superb. Breakfast on the terrace was second to none the views were spectacular over the Médina. So much more for your money then Marrakesh. Would recommend this Riad.

Miinukset: If I had to pick, was a little scared of the lift. But the stairs were fine.

Plussat: Frendly staff made our stay very pleasant.

Miinukset: Riad is like from a fairy tale but needs some up dates and make up repairs.

Plussat: Beautiful location. Fantastic staff, very cute bedroom and a lovely breakfast. A very tranquil setting in the heart of Fes.

Plussat: The beauty of this place. The lovely staff. The wonderful restaurant.

Miinukset: We liked everything!

Miinukset: My credit card was blocked by my bank because of security measurements, and the people of the hotel instead of helping me, tried me as if I didn’t have any funds. After all the insulting, and telling me that they didn’t believe me, they asked my boyfriend for his card and assumed it was gender related. I’ve never been treated like this before, I would definitely not recommend this place. When you travel you want to be treated as good as you treat others. Not worth the comfort and beauty of this place at all.

Plussat: Beautiful setting

Miinukset: Everything is very stylish and delightful to look at : but the downside is less attention to guests’ comfort- very few places in the room to put or hang anything- the bedside table has a lamp is so large there is hardly room for a book. The lighting was too dim to read comfortably anyway. The seats in the garden are artfully placed, but not comfortable to sit on, the sun beds are in a north-facing part of the garden (cool shade is naturally important in the summer -but in the winter months to feel the warmth of the sun is actually quite welcome!)

Plussat: The facilities are gorgeous and the staff are second to none.

Miinukset: Nothing.

Plussat: Le Jardin Des Biehn was a welcome respite in the heart of the old city. The shops and restaurants of the medina are just steps outside the door, but when you enter the property you are transported to another place. The gardens are quiet with lots of areas to relax including a small pool. The restaurant and rooftop terrace are beautiful, the staff was fantastic and there are some very friendly cats to keep you entertained!

Plussat: Hospitality,food,room,hammam and location , everything is good!

Miinukset: Especially nothing.

Plussat: The location is very good, almost in the heart of the medina but on a quiet alley. The room had a beautiful design, very interesting with the bathroom upstaires. Also they had good wifi, breakfast and a beautiful terrace

Miinukset: Depending on your room you can hear the people on the streets, but it's ok after 11pm. Our room had dampness and the bathroom window was a little bit at the street level.

Plussat: The breakfast and the location

Plussat: In the Medina. The walking tour offered of the Medina was excellent as was the day trip to Volubilis and Meknes.

Miinukset: Roof top terrace is neglected, broken pots. Cats lounging on the sofas which were worn and dirty. What a waste of valuable space. At the entrance to the property, rubbish was left uncollected throughout our stay there (4 nights)

Plussat: Jamal and Issam are wonderful hosts and good company. They were there upon arrival by taxi. Daily breakfast was served with a variety of bread, eggs, fruits and yoghurt. The room was spotlessly clean and pretty big. Keep up your great work.

Plussat: Bathing area was too small. Lighting in room was poor. Heater remote did not work properly. Hostel is inside Medina so vehicle cannot reach; about 7minute walk to blue gate.

Miinukset: Staff was very helpful.

Plussat: Friendly stuff.

Miinukset: Sorry for the comment but hotel approach was highly not professional. I book a room more then a month before my trip for one night. Suddenly few days before my trip on booking I received cancellation request from property with the reason: lack of payment. Parallel they send a message and explain they want to cancel due to overbooking and explained that this happen due to system problem. Maybe that's true but I would expect better from hotel which exists 7 years on booking. Also they propose that I can stay in their other ''place''. Simply they lead me to other hotel in the neighborhood where I paid more and conditions were worst. In this situation hotel should provide better place or compensate price. I know one day stay is not so good for the business but when cancelling last minute approach towards client should be better.

Plussat: We truly enjoyed our stay at Dar El Yasmine and the pleasant hosting of Jamal and Issam! The location is great since it’s in the heart of the Medina and just off one of the two main streets. Located only a few minutes by foot from Bab Boujloud which is an easy pinpoint to use for taxi’s and there are many restaurants in that area of the Medina. It was easy to book excursions through the guys; we went on a guided Fès tour which is highly recommendable as well as a trip to Chefchaouen. Also in terms of cleanliness and comfort there was nothing to complain. All in all a good place to spend your nights in Fès!

Miinukset: The family room was a little small

Plussat: Very good accomodation, nice staff with helpful tips. They arrange a lot of diferent 1 or more days trips with decent price. Very clean, gorgeus breakfast. Best of all we had in Morroco! Very nice interier. Would stay again!