Hilton Florence Metropole

Nothing

Too far from city center. Hilton provides bus to center for €5 during certain hours only. It cost €30 one way if u miss the bus or have different time to get to city center specially for early morning bus for excursion. Bathroom are totally dated. Overhead shower did not work. Shower is so small that slightly heavy person will not be able to move. AC kept getting shutoff as they manage it centrally from reception and they simply don’t pick up the phone when we called, at least 10 times End of the day u are too tired to go down and complain. There are no irons in the room, u have to take your clothes to ironing room. God knows where it is! Breakfast is so so. Exactly same stuff every day. No variation. When we checked out, guy at reception asked about stay and I told him about issues I had, he did not even bother to acknowledge, just asked me to sign check out receipt. Overall terrible place and not worth your hard earned money. I will not stay at any Hilton forever, they deserve this!

The hotel is noisy, the noise comes from the reception and upper floors

the lobby is clean

Location, brand name and price.

Rooms were small, food, and mini bar. The toilet shower was awfully small.