Long Beach hotellia

Plussat: It was the nicest Hampton with spacious areas to relax in the waiting area. Also an amazing workout room.

Plussat: The vibe was great. The room was exactly what I needed to be comfortable and the shared bathrooms on my floor were clean and not an inconvenience at all.

Miinukset: I feel the $100 hold they put on your card until checkout needs to be brought to the attention of guest before they book a non refundable room.

Plussat: The hotel is clean and the rooms look modern and up to date. The location in downtown Long Beach is pretty central if you want to be in Long Beach.

Miinukset: Two double beds instead of two queens, lots of sound traveling between rooms, not a very good shower, room was on the smaller side, check-in issues were an annoyance and were due to staff's actions. Price quite high for what we got.

Plussat: Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking.

Miinukset: The pool was a little small.

Plussat: In the middle of Long Beach downtown. You could walk to local restaurant. Free breakfast was good.

Miinukset: Nothing I didn't like

Plussat: Location if hotel And cleanliness.

Miinukset: the pool looked deceptivly large on the website. It was basically a giant hot tub. The staff was not accommodating. I wanted an earlier check in @ 2:15, I had three small children and apparently no rooms were clean. The breakfast was shady at best and not much room. I had to take the food into my room. This is the last Best Weatern I stay in.

Plussat: Walking distance to many restaurants and shops, and the convention center area. Recently remodeled hotel. I've stayed here twice and it's a good value, clean, and comfortable. Nice enough to take your wife, but it's not fancy. It's possible to find street parking instead of paying the $15/night hotel parking.

Plussat: Cleanliness and friendly AM staff

Miinukset: No room service

Plussat: Great Location for the Convention Center, lots of restaurant's in the area, and the comp. breakfast was good

Miinukset: The comp. breakfast should be extended to 10:30AM , Refrigerator in rooms would be good improvement. The coffee pot and ice bucket should not be kept in the bathroom, its unsanitary

Plussat: It was clean and comfortable . I liked that it had things you might forget like a razor , sewing kit, toothbrush , ect.

Miinukset: Not enough seating area at breakfast.

Plussat: The staff was really helpful. Everything was super clean!

Plussat: It was so close to shoreline and pine avenue

Miinukset: You could hear through the rooms

Plussat: Convenient drive from there to the funeral I was attending the next morning. Easy check out

Miinukset: Parking fee and got the very last parking spot at night

Plussat: Staff friendly

Miinukset: Parking could have been better, no big deal, we arrived late!

Plussat: Rooms are generous measured, kitchen with some utensils available. Hotel is close to Queen Mary, free shuttle bus to the beach.

Miinukset: The jacuzzi was in my opinion a liite bit to dirty, the furnishing partially battered. Breakfast was nothing extraordinary.

Plussat: Great service, secluded hotel, and overall great location.

Miinukset: Nothing!

Plussat: The staff were very friendly. The rooms were very nice including Kitchen. I liked that they had a free happy hour/buffet on some nights and a food truck on others. It was great.

Miinukset: The fact that the rooms dosent habe microwave

Plussat: Clean room and comfortable bed and a/c was working. There was also a nice breakfast and free parking.

Miinukset: there was no elevator, had a lot of bags I had to drag upstairs. The laundry room was out of order. Staff seemed confused at morning checkout, said I was listed as a no show?

Plussat: The room looked and smelled clean.

Miinukset: This was not the best location, if you want the convention center there is still travel required.

Plussat: The location, room & pool The front desk was helpful , housekeeping was very good,, breakfast staff was clean & food was GREAT (eggs, cereal, waffles, fruit, juice & coffee).

Miinukset: Friendly staff

Plussat: Great location, shopping nearby.

Miinukset: comfort inn is currently under construction.

Plussat: I have never had better service from any hotel even as a Platinum or Diamond Member of the big chains. The staff made my stay at the Varden nothing less than a pleasure.

Plussat: Central to downtown long beach and the convention center. This staff here were all so nice and helpful. Orlando and Tracy (I think that's her name, smaller woman with a cute accent) were especially helpful while checking in. Rooms are cozy and AC was cold! They have a cute little lounge area where they offer wine certain hours of the day! I drank an entire bottle my first night. Great experience, my boyfriend and I will most definitely be staying here next time we come for a convention.

Miinukset: Shower heads are a little intense. maybe too high?

Plussat: One block from transit, two blocks from food. Staff was awesome

Miinukset: Shower was only thing that was a little too tight of a squeeze.

Plussat: the staff at the Varden is absolutely incredible. The owner is almost always present, and the staff clearly follows his approach to making guests feel welcome - friendly, full service, helpful. They generally work hard to exceed every expectations. Whether offering a bottle of water, asking how things are going, or helping with printing boarding passes and finding a good restaurant, they make you feel welcome, and ensure that your trip goes smoothly - great service, great renovation of an old hotel, unique property, and close to everything you need (wonderful and diverse cuisine, convention center, big box stores, if needed, etc.)

Miinukset: There is nothing to not like!!!

Plussat: Great staff and room

Miinukset: you have to pay for wifi, business center, copies etc. I also expect a free breakfast for a room that costs that much.

Plussat: Convenient location is about it.

Miinukset: The beds were SO bad. Old, uncomfortable, not many pillows. Duvets were dingy and looked like the hadn’t been cleaned. The shower did not work well—hot Ware was sporadic. The carpets throughout the hotel were SO dirty. Looked as if they were rarely cleaned and never vacuumed. The AC system was awful. It did not remove the humidity from the air even when set on the lowest temp/highest fan setting. The room smelled like old damp socks. It wasn’t pleasant.

Plussat: Comfortable rooms, oversized, modern day TVs and available electrical outlets

Miinukset: Dusty lamps - every one them. House keeping cut corners, this one day, and hopefully, this one room only.

Miinukset: My room reeked of smoke. I was not able to change rooms. A very poor experience.

Plussat: Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach. Free shuttle to cruise ship terminal. Great pool and pool bar staff. Cool/funky mayan theme throughout.

Plussat: The views, particularly at night.

Miinukset: It was undergoing renovation of one of the towers. Some noise etc. associated with that although it stopped by 5 pm. The staff at the restaurant was really terrible when I had a late lunch. I have stayed there before and enjoyed good service, but it was quite bad on this trip. I waited for at least ten minutes while waiters walked by me and waited on tables seated after I was. There were only 6 or so tables total as it was late afternoon. At one point my waiter talked to the table next to me about personal matters for about ten minutes and then walked off without coming by my table or refilling my water. My experience with all other staff was excellent. The restaurant staff is entirely responsible for the Okay rating.

Plussat: The hotel itself is an older hotel that has been renovated to be a hipper more boutique style hotel. The changes are nice and the restaurant had great food, atmosphere, staff and entertainment. The rooms were nice and decent. Th doors to the rooms were carved wood which gave the rooms a more Mexican style theme. Beds were comfortable but i found the pillows to soft. The hotel provides earplugs which are useful if you are a light sleeper due to the boat and ship horns that blow over the water. The rooms also include a Kerig style coffee maker with different coffees and teas to choose from. We did not use it but it was nice to know it was there. The best thing about this hotel is the views of the Long Beach shoreline. During the day or at night it is beautiful to see over the bay in between. The location is optimal if you are going to visit the Queen Mary as it is about a 15 minute walk.

Plussat: Room was crisp and clean. Property and view was pretty.

Miinukset: Special event affected the noise during our stay. Circular courtyard provided lots of noise from other guests.

Plussat: The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.

Plussat: Perfect location, very friendly staff.

Miinukset: Parking too expensive for guests

Plussat: We especially liked the location and the service by the front desk. Fuego is a great place to dine.

Miinukset: Unfortunately, we were placed next to a family that were loud and disrespectful until late night. The hotel staff tried to quiet them; however, it took many attempts. It was not the real fault of the hotel; but it did make our stay unpleasant.

Plussat: We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.

Miinukset: During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.

Plussat: The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp

Plussat: I would recommend a water view. It was a great!

Miinukset: Nothing

Plussat: The stay was great .but there was mold in tub .

Miinukset: Mold in tub.wedding going on next to out rooms.pool not open

Plussat: Nice waterfront location

Miinukset: Hard to fine by drivers

Plussat: It was value for money and the staff were great!

Miinukset: There were not enough facilities in the room

Plussat: The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon.

Miinukset: It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.

Plussat: Good money value - better than expected Cleanliness and nice furniture Lots of lighting in the room

Miinukset: Breakfast only starts at 6:30AM Difficulties to excess wifi through multiple devices

Plussat: The rooms were very big. Bathroom was great.

Plussat: The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon.

Miinukset: Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.

Miinukset: Trash outside my room. Huge bags of trash with beer bottles and used cases of beer

Plussat: The location was easily accessible to the freeway and downtown areas. Quiet stay and comfortable amenities. Would recommend to anyone in the area.

Miinukset: Cigarette butts all over stairs -and next to doors. Dead cockroaches on landing of stairs. Yuck. Breakfast buffet very mediocre. Cold eggs and sausage. Area needed cleaning. Coffee not good

Plussat: Liked the service of the staff; Liked the comfortable bed; Liked the cleanliness of the bathroom

Plussat: Staff was really friendly, the room was recently remodeled and nice.

Miinukset: The lobby and entrance was all under construction. Self parking was more expensive than Vegas. Newly remodeled rooms smelled of paint and fresh carpet made it difficult to sleep.

Plussat: clean rooms, luxury, close to restaurants, beach and boutiques.

Plussat: very clean, spacious room, great bet and pillows.

Miinukset: Dated in its amenities. For example, checking in late evening, only limited room service is available, and no wine or beer offered. Internet service is not free. Exercise room was limiter. Least favorite thing was the view of the office building next door.

Plussat: Polished

Miinukset: Pillow, hum from A/C, no snack or fruit offered in room, paid parking.

Plussat: I loved how close this hotel is in relation to the start of the Long Beach marathon! Loved the towels, robes and bedding!

Miinukset: Getting a little dated in some rooms. I don’t like the shower heads...

Plussat: comfort, location, and view

Miinukset: the people

Plussat: Friendly And efficient staff Quick and accommodating check in

Miinukset: Small pool with no bar also the sun is blocked by the hotel itself.

Plussat: Went through Kayak to purchase this room. Kayak seemed to think it was a 4 star. It is it not a four star, 2.5 to 3. Took 25 minutes to check in with only one person in line ahead of me, mold in the shower, shower was over all dirty and old, room was stuffy the whole time I was there, parking was 26.00, which is NOT advertised, found out when I got there, Internet was 14.95, which I was advised of that when I arrived although my receipt showed a king size room - Internet. My fault for assuming that if was included. won't stay here again, especially for the rate that I was charged.

Miinukset: Hmmmm... Large bath towels

Miinukset: overnight parking was too expensive!

Plussat: Location - so much is walkable

Miinukset: Gift shop prices were crazy - bottle of sofa was $3.49

Plussat: Friendly staff from top to bottom. Clean rooms and prompt service.

Miinukset: Parking structure was a little confusing with elevator locations and signage directing to main lobby from parking structure.

Plussat: A romantic setting for a weekend with my new husband! Loved the decor and views!

Miinukset: I didn’t Realize I needed to request a room with a king bed. I was on my honeymoon and we got a room with 2 twin beds that were about 8 feet apart. Ditto with the ocean view

Plussat: Quaint, good bar food, and comfortable. Romantic!

Miinukset: Smelled old but I’m sure due to the ship being older. Wish the hidden fees like the 16.95$ facility fee and the 22$ parking fee were disclosed up front. No AC so it was kinda hot n stuffy in our room. Housekeeping knocked at 8am but for the price it was a good stay.

Plussat: We had a lot of problems with our stay aboard the Queen Mary. Thankfully the front desk reps. and managers did their best to help fix the issues and saved our trip. The views of Long Beach are lovely at night if you're lucky enough to get a porthole. It's cool to watch other boats float by in the harbor. Room service was lightning fast in the morning for breakfast and the food was good. Check-in and check-out was fast and easy compared to other hotels I've stayed at.

Miinukset: Once we arrived and checked in, we got to our room and discovered two twin beds even though I had booked a queen. An even bigger issue was the fact that the ship was hosting a wedding and a concert on the ship and it turned our room into a rattle chamber. The bass was so strong that our lightning fixtures were noisily vibrating, the entire room was shaking and we could clearly hear the music, DJ,and crowd blasting away as if they had set up the speakers in the next room over facing our direction and turned the volume up to 11. We immediately went back to the front desk and voiced our concerns. The front desk rep. was able to get us in another room, on a different floor, farther from the commotion, however no queen beds were available. While I transferred our belongings to the new room, my wife decided to speak with a manager about all the issues so far. The manager turned out to be a tremendous help and she made the rest of our stay as nice as it could be. She ended up finding us a queen bed(which I politely turned down because I didn't want to relocate a third time) and waived the facility fees for wi-fi and parking [side note: the "high speed" wi-fi is atrocious and I ended up just using my normal mobile data which was also horrible due to the fact that your in a metal boat]. After finding out that we were attempting to celebrate our anniversary, she also sent us champagne and chocolate dipped strawberries and gave us a credit on our bill to use for room service or the restaurant if we pleased. The rooms are, obviously, as old as the rest of the ship and in complete disrepair. I understand it's kind of a double-edged sword because the ship is a piece of history which they celebrate, but it's also operating as a hotel and therefore should probably be a little more presentable than a cheap motel. The room also needed a little more TLC when it came to cleanliness. There was residue from something that leaked down the front of the nightstand drawers, there were leftover hairs in the bathroom from a previous occupant, and the carpet was grimy and well-worn. All that said, the Queen Mary isn't the worst place I've stayed, but it is very very far from the best and from the cost of the rooms, that shouldn't be the case.

Plussat: Great spot to visit and learn more about the history of the boat.

Miinukset: Deeper detail when cleaning.

Plussat: Beautiful views. Historic and fun to look around.

Miinukset: No heating and only has cold showers. We were freezing all night and looked forward to warming up in the shower only to find the shower was also freezing. Never warmed up.

Plussat: Historic venue

Miinukset: Horrible room service, room cleaned poorly and management has ignored contact attempts

Plussat: History, touring the chip was fantastic

Miinukset: It was all fine a few shabby places, but we were thete for history. It was a little boring at night, a little load in morning deck work woke us up, but the vintage rooms a nd exploring ship was worth it to us. We really loved our experience!! Great history, we fell in love with the soul of the ship, though loeer decks were a little scary

Plussat: View

Miinukset: No shower caps provided.

Miinukset: A sheet covering the mattress so our feet weren’t touching the actual mattress. Two bath towels since there were two people staying.

Miinukset: facility charges..

Plussat: The ship tours and exhibits provided an interesting way to spend time. For people who find machinery interesting the engine room tour is very cool.

Miinukset: The hot water takes a long time to get to the room. The room was quite noisy, and the hotel is getting run down. The breakfast buffet was good but very expensive. I have been to hotels where the same breakfast buffet was free for guests.

Miinukset: This placr is a over price hell holr

Plussat: The hotel itself was great. Clean and well kept! The room designs are modern and crisp & the staff was nice enough as well.

Miinukset: Parking was a nightmare. The hotel shares a parking structure with the World Trade Center business area and you are unable to enter the garage past midnight and valet was nowhere to be seen when we got back to the hotel around 1:00 AM. With so many destinations like Disneyland not too far away that are often open past midnight it was a bit odd that you were out of luck come that time of night.

Miinukset: The staff was rude and even lied about the rooms I booked. I had booked a room with double beds only and they gave us a king. I told them I had comfermation that it was double beds and they said it I could not find them and print it out, it was just too bad for me. Luckily, I did find it....it said double beds only....so they finally gave us the room. The staff person to.d me I booked a king...I I to.d him he was wrong and he hung up. It was a bad experience. I had to speak to the manager and the home office and print out the paper that promised me a double bed room before anything was done. Never had such a bad e perience.

Plussat: Excellent facilities. Very efficient service.

Miinukset: Only one restaurant/ bar open in the evenings. No restaurants/ bar nearby. Consequently, service was slow.

Miinukset: Are room was right next to the service elevators which kept us up all night long. Only thing the staff would do was discount the valet parking charges. Won't stay there again!

Plussat: It was clean. And staff was very kind .

Miinukset: I paid in advance online for 2 Queen beds, and checking in at 5:30 we were told they only had a king! Then we go to park our cars and the spaces are like for Barbie's car !wayyyy to narrow spaces & posts that many cars have played tag with! The location is just ok...tO far from Pine Ave & 2nd Street where all the restaurants & shops are ! And they charge $15 per car per day to park in that horrible parking structure! They had NO shuttle for around town locally. The walls are thin, we had neighbors on both sides of us keeping us awake all night, laughing & partying!

Plussat: Location to the airport is very convenient . Nice view from restaurant. Food and service were good

Miinukset: Bathroom is very small due to the shape. Parking lot is large and empty but they insist on charging guests $9./night. Loose the parking charge and my rating would be 3.5 stars

Plussat: Comfy, clean bed. Big room.

Plussat: the location was great. The price was great in comparison with surrounding hotels. The front desk staff was Excellent on all shifts. Food was available upstairs in the restaurant. The green lights on the outside of the hotel were beautiful. Close parking was available.

Miinukset: I felt like the room could have been cleaned better. There were clothing tags on the floor when I arrived from the previous stay There was food (or something similar) on the inside door handle when I arrived. I waited to see if housekeeping would clean it, and when I returned to my room, the particles were still on the door handle. I ended up cleaning the handle myself. This made me to wonder how well? or how fast? the room was really cleaned and were there other things that weren't really cleaned well. This somewhat impacted my feeling of comfort.

Plussat: My first interaction with Holiday Inn was the front check in staff. There was a confusion with my reservation, which could have really upset me, but the girl who checked me in was wonderful. She was calm with the mess up and told me she would take care of it. Your front desk staff could have allowed the problem to be my problem but her patience on the phone with the company was so impressive. They had her on hold, transferred her several times. She was cool under pressure. It was quiet, just what I needed. The room was clean. So happy the bed linens were fresh & clean. The room service was good, and food in the dining room was good. It was a peaceful stay.

Miinukset: The dining room closes too early. If the dining room closes 9:30, one should be able to order dining in their room till 10:00. I ate dinner in the dining room. I was full but wanted desert in my room. Immediate after dinner, I went to my room, it was 9:35-40 when I called for desert. I was told they couldn't send me desert b/c it was after 9:30. I even mentioned I was just in the dining room and ate dinner but they said no. That is my only complaint.

Miinukset: under construction, they removed balconies, restaraunt not open still same price

Plussat: Close to airport, great location. Friendly staff. Clean.

Miinukset: It's between 2 major crossroads, it's extremely loud with all traffic going by. I wore earplugs at night and I was fine, but it's a bit loud otherwise