Golf Hotel

Location was good, approx. 100 meters from ski lifts. Bar staff (especially Elizabeta) and administration/information staff, were very friendly and helpful.

Dinning room staff was very rude (especially Alessandro). Once asked about food and wine he answered in perfect English and after a while (when we asked why there were only three possible wine choices when menu said approx. 10) started to speak only in Italian and carried on speaking in Italian the whole week. Also, an observation: all foreign people (Czechs, Poles, Lithuanians, Russians, Germans etc.) were seated in one dining room and locals in the other. For me this seemed strange. In addition, what regards to food served, most of the main courses were bland and not up to par of a 4 star hotel. Ski room facilities were bad (ski boots never got dry, because all the drying devices were not working in the lockers the whole week), and you had to pay deposit for a locker key, as if it was something valuable. Radiators did not work in the rooms, so all the skiing equipment (jackets, pants, etc.) were wet during all week. My room was small, bathroom facilities need refurbishing and the carpet in the corridors looked dreadful. Note that you have to buy a robe for 5 EUR and pay for pool cap 2 EUR. This being a 4 star hotel is not acceptable. Also, we were all charged for our caps twice (we paid in cash by the pool, got the receipt and had to pay at the check out as well). The staff by the pool and in the saunas were rude as well, when Italian kids were jumping in the pool they did not react, once all the foreigners did it, they started to shout and asked to stop doing it. Similar situation was in the sauna area, few locals were chatting lively and all was OK, but once we started to do it, we were told to keep calm.

The old very used equipment, bad organization of the breakfast, no place at the table, low capacity at the skiing room, had to go outside for a dinner. Prepared just for holiday visitors as the package.