Folgaria hotellia

Plussat: Very good breakfast. Room was clean and enough space Bathroom is sufficiënt

Miinukset: Parking with a van is difficult Owner speaks English, the rest not and that is sometimes difficult when checking in or when you have a question

Plussat: The breakfast was fantastic, with homemade cakes and all :-)

Miinukset: No complaints at all.

Plussat: Great location clean warm and ample breakfasts

Miinukset: Nothing!

Plussat: The rooms are really pretty with lovely balconies and beautiful views. The beds are very comfortable. The breakfast is nice, with savoury options as well as all the sweet things Italians generally prefer. The location is great.

Miinukset: Nothing.

Plussat: Great, small place run by the family. Not all of them speak English but you can communicate easily anyway :)). They are very friendly, and helpful. It was my second stay there, previously we had a problem with our rental car and Paolo helped us to resolve it. /*By the way if you’re renting a car from the airport make sure to tank your car as soon as you get to mountains, in Italy they don’t always have the ‘winter fuel’ in the gas stations in the cities, (eg. Bergamo) which may cause some issues with the engine when the temperature goes below zero*/ If you arrive and there is nobody at the reception desk either call the mobile or go to the first floor and knock on the door hard - they live there :) Breakfast is very tasty, with a choice of eggs, bacon, sausages, cheese, cornflakes, fruits and amazing homebaked cakes. Sauna/jacuzzi facilities are small but great to relax after skiing. Rooms are lovely, large comfy beds, big shower rooms. Free WiFi. All is very clean, and well kept. Friendly, quiet, family atmosphere.

Miinukset: No kettle in the room. Would be nice to have some veggies for breakfast too. Driveway is very narrow and can get really slippery if there is snow or ice.

Plussat: Good breakfast, clean room, OK spa area, underground parking.

Miinukset: The best word describing this hotel is “pretentious”. There is nothing really special about it yet the expression on everyone’s working at the hotel faces makes you think that they work at a best-in-the-world 5-star top-class establishment. Our room (and a lot of other rooms) had virtually no view. It was hot inside and you couldn’t open a window because our room was facing a nearby farm and it smelled and farm animals made noises all night long. The dinner was nothing special but again, the staff acted as if it was prepared by a michelin 3 star chef. The spa area is OK, they have several saunas and an indoor pool which connects to a tiny outdoor pool. Again, nothing spectacular yet you get a feeling that everyone thinks this is a world-class spa. Oh, and the pillows on beds were too big (but this might be just our personal preference). This hotel is simply trying too hard.

Plussat: Breakfast ok, WiFi very good. Spacious room with balcony.

Miinukset: Garage door opening was cumbersome. From outside and inside you had to exit your car for door opening. From inside it was unclear which button should be pressed for door opening. Personal asssistance from reception was required.Check out time was unusually early at 10.00 am, World wide, from, New Zealand to Alaska , across NZ. Australia, North America,From Greece to Russia and Northern Norway, check out time in most cases is 12.00 noon. Check out 10.00 am is unfriendly to customers. Several electric outlets in my room did not work. The arrangement of light switches in the room may look utopic, but is largely unpractical .

Plussat: Helpful staff getting taxis.

Miinukset: Breakfast was very poor.

Plussat: evening meal was good value for money and the food excellent. it was a 2 minute walk to the pedestrianised area and only a 7 minute drive to Fondo Grande ski slopes

Miinukset: The lighting in the room was on a central control unit by the bed which emitted a glow at night time. There were no tea or coffee making facilities in the room

Plussat: Good wifi and location.Marie and her team were very helpful and friendly

Miinukset: Nothing

Plussat: Staff was very kind and useful, room was great and overall a perfect 3star hotel

Miinukset: The temperature of the “heated” pool was definitely not warm. Considering the fact that part of the pool was outside

Plussat: Everything! The location is perfect if you are skiing at Costa. The hotel itself is fantastic, like new. Well presented and modern with the best shower you could ever want after a days skiing. The owner and staff are amazing, happy to help with everything we needed. Great breakfast too, plenty of choice. We ate at the on site restaurant for most of our stay. The food is incredible. There is also a spa and pool which we did not use. Others in our group did and said it was very relaxing. Stay here and you will not be disappointed. We would definitely stay here again.

Miinukset: There is nothing we did not like about this hotel.

Plussat: It was close to the ski slopes. Very convenient.

Miinukset: The pool could’ve been warmer. A hot tub would be super after skiing. The bed was too firm.

Plussat: The staff were terrific and accommodating- we will most definitely be back. Very easy access to the slopes.

Plussat: Lovely place. Right beside slopes. Really clean. Food was very good.

Miinukset: Everything was good. Language barrier with staff a small bit annoying and no menus in English. Felt staff could have been a bit more attentive especially at breakfast time if i wad to be really critical. A bit far from folgaria village.

Plussat: Super comfy slept very well

Miinukset: Kids out of pool at 5.30 they were disappointed

Plussat: Great friendly staff, clean, comfortable, lovely spa

Plussat: Friendly staff, super for kids. I tried the restaurant very good!

Plussat: Great hotel. Nice breakfast. Not in direct centre but a short walk to town

Plussat: Great value hotel! Spa area is beautiful. Very relaxing and clean.

Miinukset: Breakfast could be improved

Plussat: Very clean. Friendly staffs

Miinukset: Slow internet

Plussat: The wellness centre was great. The spa on the balcony was also fantastic, we were lucky enough to be the only people using it. We enjoyed the relaxation and the friendly atmosphere. The room was clean and tidy. The restaurant was very good and the staff were very helpful. The breakfast was excellent and the staff in the restaurant in the morning and evening were great.

Miinukset: There was no coffee or tea in the room and then when you went to reception for it, you had to pay extra. Most hotels offer free coffee and tea. The internet was average at best. Only one small, flat pillow on the beds. Every time we went to the reception, we felt like it cost us more money. A few things that are standard in hotels, we felt like we had to pay for, like the towels for the spa.

Plussat: The room was clean and the breakfast was good.

Miinukset: I've booked a superior room and the hair dryer was not working. In the room there was another hair dryer in a box but the adaptor for the plug was needed. I dressed up with my hair wet after the shower and went to the reception to explain the problem. The staff just gave me the plug without any apology for the inconvenience. Pretty rude to be honest. The spa is nice but also very crowded so that it is hard to relax.

Plussat: Great position, amazing staff

Plussat: Hotel Francolini is extremely welcoming and friendly. The staff cannot go far enough to make your stay perfect. Their ability to do so is significantly enhanced by Angela's English skills!

Plussat: The hotel could accommodate all 7 of us on the same floor so it’s good for our family. The rooms were good especially the 2 bedroom suite. The location was good for our hiking and had large parking area for our van. The breakfast was good with ham & cheese as well as cereal, fruit, cakes, strudel and yogurt and good coffee, tea and fresh milk. The WiFi worked only for one room unfortunately. The staff helped us get our cheese from our window (we didn’t have a mini fridge) which we forgot!

Miinukset: The reception & lobby gave it a shabby first impression.

Plussat: Excellent location in the middle of the town with a good-size twin room and nicely set-up spa. Breakfast is now served from 0730 which was better than the published 0800 time, especially if you're trying to get on the slopes by 0830.

Miinukset: The car park is slightly dislocated from the hotel which is understandable but the location in booking tries to take you to the front door which is down a no entry street. Maybe I missed that in the booking

Plussat: Small family ran business, really friendly owners, although not great English. Lovely building, reception rooms and facilities. Breakfast was very good, especially for the sweet toothed, a much bigger selection than traditional continental breakfast! Dinner was slightly pricey, but well worth it, they were very accommodating for dietary requirements and all the food tasted great, excellent quality and quantity.

Miinukset: As we were the only guests on our last night, there was no option for evening meal, and the spa was closed. Meal was not an issue at all as they told us about it in advance.

Plussat: the pool area was great

Miinukset: was supposed to be a double bed and a sofa bed. Arrived to find only a double bed in room. I asked for a room with both as it was stated in the booking. they said they would put a sofa bed in the room. Ended up that they just split the double into 2 singles. it was ok however wasn't what I had booked.

Plussat: Cosy , family oriented , warm staff , great location close to the ski lifts.

Miinukset: The bathroom ceiling in our room was too low.

Plussat: Position beside the slopes was fantastic. The staff were nice. Super clean and good internet.

Miinukset: The bunk beds have a huge space between the bed and wall which is dangerous with little kids. Food was lacking salt.

Plussat: Great location. Very comfortable beds (we prefer harder ones). Design. Good food. The manager and all the stuff do their best for guests. (We complained about sweet italians breakfasts - and from the next day there were eggs, sausages, vegetables and all these things of good english breakfast :).

Miinukset: Next time we hope to find more hangers in the bathroom and some kinds of coctails in the bar...:) Folding bed could be dangerous for kids - cca 20cm distance between the wall and the bed.

Plussat: Good slope side location. Helpful and friendly staff but limited english language. Great little spa. The hotel was quiet and very clean. Comfortable beds. Master bedroom very spacious with good storage. Modern decor. Good size bathroom with very effective shower. Water always hot. Towels and bedding good quality and plentiful. Comfortable ski hotel. Fresh coffee with breakfast. Excellent ski rental shop on site with heated lockers for ski storage. Good discount for hotel guests.

Miinukset: The second bedroom only had one electricity socket situated in an awkward position, no mirror in the room. The 2 bedroom apartment had a kitchen area but no comfortable seating area, only 1 settee. Kitchen utensils not very good, no kettle provided. Hotel states there is a bus service into nearby Folgaria, however this is the ski bus which runs during the day only, taxis are extremely expensive - 50 euros for 3 km - a car is a must if staying at this hotel. Would have been nice to have balcony chairs. Cold breakfast only but not expensive and adequate fresh food.

Plussat: Nice place in a wonderful location. The breakfast quality exceeded what I was expecting. A lot of value for the money.

Plussat: Breakfast is OK. Nothing exceptional

Miinukset: They charge a full price for dinner even if you only have a plate of soup. No where is the dinner price shown/advertised. Not good.

Plussat: All

Miinukset: I forgat the passporta at the reception :-(