Not Clean TV didn't work (and was too tired to call for help) Internet connection too slow for streaming
Some of the activities: especially snow tubing Christmas lights: amazing views Central atrium view: just beautiful
Cleanliness: the bathroom wasn't clean enough. Luckily the water was draining well but it seemed like my old apartment. Money: although 4 star hotel, didn't meet their standards in cleanliness Customer Service: Long waits to a point I didn't want to ask my questions or convey concerns or my needs (ex, soap/my wife needing shower cap, make-up removal, etc)
Clean and nice.
I wish restaurants were open on the days we were there, not only two days a week.. Had to ask for two cribs twice, still only got one initially.
The hotel was beautiful and the staff was friendly and very helpful even though they were working on Christmas Eve and Christmas Day. I was especially pleased with the service in the Silver Bar on Christmas Eve evening. The two young ladies did a fantastic job.
I stayed at the hotel at the busiest time of the year, 23-26 December. The wait to park at the hotel and to check in were extreme. The wait was about 30-45 minutes waiting in line of cars to get up to the lobby and to valet. Then, it was another 30 minute wait to check in.
Meals are expensive, but great food too.
Great place for meeting and family
Huge resort with everything you can imagine all in one place
Every thing is under construction ;(
I loved everything there was to see and do there. Gorgeous! Everyone was very friendly.
The room was tiny.
A Trip That's Worth IT!!!
This was a great trip!!! I would suggest this hotel to everyone. It was Christmas Time and the hotel was very festive!!!!
Close to real good
Looking at this place from the outside, you think it is going to be pretty Sweeeeeet! Overall it was, except for the room. Room was clean, but not close to being worth $250 a night. Room was more like what you would see in a 2.0 star hotel. Nothing to brag about at all. If the room was as nice as the rest of the resort you wouldnt be able to say much bad about this place. I would have to say they ARE understaffed for a place this large. Hard to find anybody to help you at times. Seriously, the staff was outstanding if you could find them. However, the rest of the resort was very nice. Actually beautiful atrium area with restaurants (Steak, Italian, Mexican food), good sized fountain, flowers, trees, and other things as well. There were quite of few shops as well bars and sports bars in the resort. They did have a Starbucks in the lobby as well (which made the wife happy as well as the rest of that loooooooong line waiting to get their fix). The water park they have (for guests only) was pretty nice. Adults and kids alike were all enjoying it. They did have a really nice bar there and also served food if you wanted to make a day of it. Overall, pretty nice place
The room is a lot to be desired. Stayed at better rooms in a lot CHEAPER motels. Yes, it was clean, but for a $250 a night resort room, I would definitely expect more. A bit understaffed for a place this large. Hard to find anybody to help or even ask questions to, at times. Having to pay $19 dollars to SELF park is ridiculous But then so is $30 for them to park it for you.
Pool and room temperature in pool area was not heated for enjoyment, too cold!!!
Not enough staff for the number of guests, don't w
Room was clean, if you have family there is a lot for kids to do (at least around xmas which is when we went) Glass Cactus club was neat.
The pre-check in email asking what your preferences are... DON'T waste 1 minute of your time on that! asked for either a higher room/floor OR a view room... Specifically made a note in the comments that a room higher up was desired.. Got a parking lot, first floor room and the hall was FULL of kids and no parents! Kids were running up and down the halls all day and HALF the night... Also, restaurant staff was not very friendly, lost my reservation and then tried to make ME look like the fool.... But I had a confirmation email to prove the reservation.... So it was just a poor experience.. Staff was either great OR terrible... Grossly understaffed... I know for $220/night it felt more like a "fancy" 2.5 star hotel... I have had much better service at cheaper big-brand hotels and this hotels amenities dod NOT warrant the cost.. I had high hopes for this resort and sadly was let down..
Gaylord Texan Resort & Convention Center sijaitsee kokouskeskuksen yhteydessä, ja Grapevine Lake sijaitsee kivenheiton päässä ja Gaylord Texan Convention Center puolestaan 3 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen. Tämä lomakylä tarjoaa asiakkailleen 45781 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 960 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Gaylord Texan Resort and Convention Center on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.