Springhill Suites By Marriott Dallas Dfw Airport North/Grapevine

Proximity to the Mall

Room sanitary was not properly cleaned Bed had dirty points and hair Charged full late checkout for 3 hours and no clean services offered to the room in the period

The pool

I didn't like that the hotel's shuttle bus would only go to one destination an back to the hotel per hour. So basically only one family or set of guest going the same place could use the shuttle per hour. I seen one person get into a 15 passenger van and the lady said we couldn't get a ride cause we weren't going the same direction. We told her that he could drop off the single rider first but she said we would have to wait a hour for the driver to come back. That seems like a waste of gas or someone being lazy.