Greensboro hotellia

Plussat: Casandra Brown made a followup action to ameliorate a transport hick up we encountered. She went out of her way to apologize and provided a complimentary gift which made our dinner even better. This certainly was not expected and demonstrates the quality service Of the hotel. Thank you so very much.

Miinukset: Nothing

Plussat: The hotel is great, nice pool, fantastic lobby and breakfast is up to European standards (no prefabricated food).

Miinukset: The only inconvenient is that the smoke from the grill restaurant is somehow present everywhere in the hotel as well.

Plussat: The people were friendly. I needed hairspray and they gave me a small complimentary bottle. The restaurant was delicious.

Miinukset: The room was small. Supposed to be king bed and pull out sofa. Ended up being queen bed and pull out sofa. The hairdryer had flames shoot out where the cord attached. They brought me another one without even an apology! The air conditioner never did chill the room. They brought a fan but both front and back covers were falling off. Had to prop it against a chair so it wouldn’t fall over!

Miinukset: Seating at the pool was very limited. Only 4 lounge chairs were available. Check in very difficult, took 15 minutes and they had to get the front desk manage to assist. Front desk clerk could not find our booking after giving her the booking number and a physical copy of same. Note: I had call the day before to confirm the booking and it took over 10 minutes on the phone before they could locate the booking.

Plussat: The room was great, we loved the breakfast and the Green Valley Grill was exceptional. Front desk was always friendly and greeted us as we came and went from the hotel. We’d love to come back.

Plussat: The room was clean and comfortable. Bath amenities were excellent. Loved the shower!

Plussat: The staff was awesome and the restaurant was delicious

Plussat: Imennities were excellent

Miinukset: Was given a lower rated room because of the price we were charged through booking.com. Once the issue was resolved we were given the right room. However staff didn't honor our request for extra pillows and blankets. Overall the stay was great.

Plussat: Comfort of lounge and the staff was very welcoming. Their daily breakfast was superb!

Miinukset: Nothing

Plussat: Everything was fantastic. I would definitely come back again.

Plussat: Like the friendliness off staff and the golf view was amazing. Game room entertained kids during our stay.

Miinukset: Booked online for a double queen room. Was told at check-in that they were out of double rooms and since I booked through booking, it's not a guarantee that you get the exact room you booked for. Therefore, I was given a small twin rollout bed for my two children to sleep in.

Plussat: Bed was very comfortable! Resort was quite and clean

Miinukset: Staff wasn’t the friendliest and wasn’t the most helpful

Miinukset: the bartenders were so depressing and seemed so unhappy at their job. bad about that is the place was busy and rocking each night and they could really make it a fun place to be. otherwise everyone was great! just too bad that one of the main areas of activity was so down with the staff!

Plussat: Rooms are large and very comfortable. Great pool area, casual dining with outdoor seating/ fire pit are great. Breakfast buffet excellent. Location good for accessing downtown, most highways and airport.

Miinukset: Stayed at Grandover for the golf courses. Found out that west course was closed when called for tee times a couple days before arrival. Played East course but in poor conditions - lots of crab grass, bare fairways, surprising we thought. Cxl'd two other tee times - wasn't worth $80 pp greens fee.

Plussat: We chose to use room service. The breakfast was what we expected.

Plussat: I love that there's so much on site, from golfing to tennis to food/drink to bar games.

Miinukset: The indoor pool and hot tub were not accessible the first day. We were also a bit turned off by an elderly security guard while we were exploring a bit. There's a chance that he was hired (not Grandover staff), but I think he was employed there.

Plussat: Staff is very accommodating

Miinukset: Nothing

Plussat: Property is huge, is very nice to relax and enjoy

Miinukset: Too far away from town, but that has its own advantages as well

Plussat: Grandover is a grand experience. It's everything the website indicates it is. Far from disappointment, we found everything to be more than we expected. The rooms are large, and luxurious. The beds are some of the most comfortable we've ever had.

Miinukset: Dinner at the restaurant was the only thing we found less than expected, but the breakfast buffet was outstanding.

Plussat: Bed is fantastic and the staff are extremely sweet.

Plussat: Very clean and good staff

Plussat: Room and atmosphere

Miinukset: Pool not working

Plussat: Breakfast and location were great. Sales staff was great (Abby) and some of the hotel staff were very good.

Miinukset: Some of the hotel staff wasn't very accommodating. They all had smiles on their face but they didn't go out of their way to try and meet my needs. no effort.

Plussat: Room was nice. Food was good. Staff seemed decent.

Miinukset: Arrived at 3 to check in and there was uncertainty about rooms being available to check in, and we had reservations. Hotel says we can check out at 12, and housekeeping started knocking on doors at 9:30. My wife was sleeping and this woke her up.

Plussat: The bed was amazing.

Plussat: Beds are super comfortable. Rooms are very spacious. Parking spots are always available. Staff are very friendly and welcoming.

Plussat: This is a nice place, clean ,comfortable.

Miinukset: The stafff didn't seem to know about services.... there are no amenities after hours so bring your own snacks and drinks as there is no way to get food if you have low blood sugar.

Miinukset: The room service was less than stellar.

Plussat: I would stay again

Miinukset: Dinner was excellent

Plussat: Breakfast was fine, but restaurant was hard to find--some signage when you get out of elevator would be helpful.

Plussat: The room was very nice and quiet, also the the dining was amazing.

Plussat: Clean accommodations and new facility. Great resturant attached the the hotel.

Plussat: Professionalism and kindness, very relaxing

Miinukset: Nothing everything was great

Plussat: The breakfast was good, pool was nice and the place was very clean.

Miinukset: The gym is super small, it says queen bed, but it is no queen bed.

Plussat: The room was very clean

Miinukset: Pool looked dirty the breakfast was not good

Plussat: Great location, easy to get to Winston-Salem and Kernersville, restaurants near by. The staff was friendly and helpful.

Miinukset: This is a minor thing: it was a challenge to adjust the temperature in the shower. This caused a lot of water waste while attempting to get it adjusted.

Plussat: The property was well kept and clean.

Plussat: All staff members were friendly, helpful and polite.

Miinukset: Could have done a better job of cleaning, some spots were missed.

Plussat: I liked that the hotel was near stores and the interstate. Plus there was a restaurant in walking distance of the hotel.

Miinukset: Parking filled up quickly in the evenings and we had to park in an another hotel’s parking lot.

Plussat: Everything about this hotel makes you feel like you truly are home away from home. Everything was amazing from the breakfast to the pool to the room!

Miinukset: No complaints!

Plussat: I loved how the room was laid out. So convienant and modern.

Miinukset: I didnt like how the complimentary breakfast was cold and you had to heat it up. I would have preferred a hot fresh breakfast.

Plussat: staff was great, breakfast area was great

Miinukset: nothing

Plussat: The room was nice and clean

Miinukset: Bed was really small breakfast didn't have much variety and the pool looked dirty

Plussat: Nothing at all. Will not return!

Miinukset: $140.00 additional charges for incidental in advance? No Room Service! No Parking!

Plussat: My room was nice and the staff was great especially Alice and Liz.

Plussat: The gym was small but the equipment was very nice and upgraded. No wipes were available to clean the gym equipment before and after usage. The indoor pool looked like it was a lot of fun for families with young kids but was too busy for me to use at the time of my staff. The availability of tea at the coffee bar was fantastic after a long day. Loved this feature!

Miinukset: The beds were not comfortable at all. The mattress was too soft and lumpy in areas. My back was hurting already and I had trouble sleeping. The toilet needed to be fixed. Needed to be flushed three times to work properly which was aggravating.

Plussat: Everything was perfect. Great location, friendly and nice staff, very clean room.

Plussat: The room was nice and clean. The housekeeping staff made our beds every day we were there, which made it easy to come and go. Love that! ALSO, the breakfast buffet was DElicious for Free. Enjoyed the variety.

Plussat: The hotel was excellent. The staff was wonderful. Variety breakfast was great!

Miinukset: No

Plussat: Breakfast was very good. My room was very nice and spacious. The staff was very friendly.

Miinukset: There was nothing I didn't like.

Plussat: Staff friendly and courteous. Very helpful

Miinukset: Need Extra coffee packets in room, not just one of regular and one of decaf

Plussat: Room was excellent!! Area was perfect. Food & shopping close by.

Plussat: My grandchildren loved the breakfast buffet and the indoor pool.

Miinukset: Forgot to replenish coffee in room.

Plussat: I was never told that you had to pay by credit or debit card. They hold more then what the room cost. Was not happy at all. That should be discussed before people come here.

Miinukset: I was never told that you had to pay by credit or debit card. They hold more then what the room cost. Was not happy at all. That should be discussed before people come here

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was perfect

Miinukset: Tv channels needed to have more movie choices

Plussat: Very clean hotel. Staff was easy to work with and very accommodating.

Plussat: I like the fact they provided breakfast on the go.

Miinukset: I did not like the fact the served pork majority of the time for breakfast.

Plussat: Staff was very friendly and helpful. The rooms very spacious, clean and comfortable.

Miinukset: Breakfast over too early

Plussat: Location was great, plenty of restaurants nearby. The beds were very comfortable and the staff was great!

Plussat: There wasn't much i liked about my stay

Miinukset: The room was dirty ,manager was rude, parking awful . I wouldn't ever stay here again very disappointing.

Plussat: The rooms were nice and clean. The climate control was good in our room.

Miinukset: The manager was rude!! We received visa gift cards to celebrate our anniversaries being 50 years and 48. My sister only had those with her and the manager said that no Hilton properties take them. We didn’t understand this because it’s like using cash!! They didn’t have any other cards to use. I had to pay for both rooms using my debit bank card. They had gift cards from their anniversary party and was on their 50 th wedding anniversary trip. We then went to a restaurant and used them with no problem and even at gas stations. She offered no help to us. There were six rooms booked for all the guests and she wouldn’t accommodate us near each other. We had requested this. Anyway I felt it wasn’t right to make retired people who had traveled almost 500 miles to find out that their card which had 400 dollars on it couldn’t be used. It was a good thing that my husband and I had another source of payment or we wouldn’t have stayed there. We booked these rooms in advance!! This is a poor policy if it’s Hilton’s policy to deny a prepaid Visa card. Our granddaughter is getting married and we will be checking hotels that will take them because they have gotten a lot of them.

Plussat: Clean and well appointed rooms

Miinukset: Could have used a shower cap

Plussat: The hotel was very adequate. Good breakfast. Convenient.

Miinukset: Price

Plussat: Nice large rooms. Proximity to restaurants and my business interest.

Miinukset: Needs a bar.

Plussat: None

Miinukset: The cleaniness is horrible. Absolutely filthy and staff does not clean well. The entrance had a horrible smell when entering.

Plussat: Everything

Miinukset: N/A

Plussat: The facilities are a little worn out, but everything was clean in the room, beds were very comfortable, bathroom was new and clean. Breakfast was excellent! Staff was very friendly and helpful.

Miinukset: Everything was good. Nothing to complain about.

Plussat: The rooms were clean and spacious. Hotel was near food places and shopping centers.

Miinukset: That I couldn't check in early, I had my 90yr old godmother with me that had been traveling for hours on the road, tired, needed to rest. The water pressure in the sinks were very very low.

Plussat: I always like to stay at Wingate and this location was what I expected.

Miinukset: No

Plussat: A lot better quality pillows than anticipated.!! Not those stiff foam rubber cheapo pillows.

Plussat: The man who checked me in Saturday was nice and courteous but he was unsure about the policy of the late check out. I like the breakfast and the person doing the breakfast was nice and courteous.

Miinukset: I asked two reps at the Front desk because I'm at Convocation with my Church if we could have a late check out and they told us they would charge us almost half a charge of what it would normally charge to rent a hotel room and then another rep said that we couldn't stay at all because they were shampooing carpets in the hotel. This is not good business for the hotel that the reps don't know the policy of the hotel. Maybe you should do a class on what you can and can not do in the hotel.

Plussat: Location

Miinukset: Didnt like being woke up by housekeeping 2 and a half hours before checkout or ha8to wait half the day for clean line n.v s and towels and the pool being so cxcold

Plussat: We liked everything about this hotel except the maid service

Miinukset: We were disappointed with the daily housekeeping service.

Plussat: Breakfast was good.

Miinukset: I could not sleep due to a lot of noise outside of hotel.

Plussat: Close to everything

Plussat: Room was comfortable everything was good

Miinukset: Everything was good. At check in the staff didn't tell me the times for breakfast so I missed it every day but it wasn't totally their fault

Plussat: Price

Miinukset: Waiting for someone at front desk

Plussat: The room was gorgeous, the bed was AMAZING! And I wish I had a day off just so I could relax here.

Plussat: Staff was amazing rooms nice and clean definitely will book again

Plussat: Everything was very, very good! Staff, cleanliness, bed, quietness, location were all great. I loved the walk-in shower with no clogged or slow-running drain!

Miinukset: Nothing I didn't like.

Plussat: Close to several restaurants. Easy to find (driving)

Miinukset: Only two lifts, one not working.

Plussat: I enjoyed the large, comfortable bed.

Miinukset: I did not like the television because it was not internet ready. I could not easily watch Netflix, Hulu, YouTube, etc. There was no microwave.

Plussat: The bed

Miinukset: Breakfast time did not last AND TOOOOOO EARLY. Never booking.com. I just typed a bunch of stuff and it did not take it so. TOO MANY STEPS AND TOO MUCH WALKING TO GET TO MY ROOM. EVEN THOUGH I TOLD THE GUY I HAD BALANCE ISSUES AND DIFFICULTY WALKING. SAW A HUGE COCROACH AND SHOWED IT TO THE FRONT DESK MALE AND FEMALE. DECIDED TO CHECK OUT AT THAT TIME. I SLEPT IN THE CAR IN THE PARKING LOT.

Miinukset: My credit card was charged for 3 authorizations! This dramatically reduced my available credit on the only credit card I brought with me. Extremely inconvenient. I was moving my daughter into her freshman dorm and unable to complete our shopping and unable to use the card to stay an additional night. Had to get back on the road to head home to Atlanta totally exhausted!

Plussat: I loved the cleanliness. I was in the gym and saw a man blowing leaves from around the pool then another worker emptying trash with gloves on you dont see much of that these days. The room was appeared to be very clean and comfortable. The bed alone was nostalgic I cant wait to visit again.

Miinukset: I did not like the morning staff when I left the gym to ask about a bottled water it wasnt good morning how can help you? Then the front desk did not even say hello that was weird due to I am sure you just came into work.

Plussat: Staff was nice.

Miinukset: Charging $1.00 for a cup of coffee in the morning is ridiculous. NOBODY charges for coffee for guests anymore. Police showing up at 6AM, shouting and banging on doors and evicting people who had apparently been involved in something. Seriously wrong!

Plussat: staff pleasant and facilities nice.

Miinukset: Clientele was scary. There was a policeman banging on the door of the room next to ours to evict the occupant. There was a loud disturbance during the night and we didn't get any sleep.

Plussat: Location of facility.

Miinukset: Shower had tile floor, made it feel like a college dorm hall. Also, shower didn't have a sliding door. The glass only covered half of the shower, definitely weird.

Plussat: It was a very nice hotel. It was always clean and neat.

Miinukset: As much money you paid for the rooms they should have complementary breakfast

Miinukset: Too many things to list.

Plussat: Liked everything very much.

Miinukset: Everything was in order.

Miinukset: The staff was very friendly.

Plussat: The front desk staff was very friendly and attentive to all needs and request.Breakfast and evening meal excellent.Location was excellent lot different eateries in walking distance

Plussat: Wonderful place to stay

Miinukset: Eggs

Plussat: Everything was good

Miinukset: They didn’t have bacon lol

Plussat: The location

Miinukset: Nothing

Plussat: Staff was extra pleasant and helpful. I felt safe and comfortable.

Miinukset: Cigarette smokers was too close to entrance.

Plussat: Breakfast was great!

Plussat: I will ALWAYS stay at the Drury Hotel when I go to Greensboro. They never cease to amaze me!!

Plussat: The staff was friendly and helpful. The hotel was updated and clean. The complimentary was excellent (both hot and cold food). I enjoyed my stay.

Miinukset: It seemed as if there were a lot of people just changing out at this hotel who werent guests. Just a weird atmosphere.

Plussat: Clean

Miinukset: Cost

Plussat: Breakfast was delicious and prepared exactly as I asked. Hotel is clean and the staff is very friendly.

Miinukset: I always love Hilton hotels; however, I just don’t understand why towels aren’t replaced with 4 sets instead of two. What if we take two showers in one day? We’d like a fresh DRY towel for the second one too!

Plussat: I love my stay the staff were friendly especially Naria

Plussat: Convenience to airport, clean, felt safe.

Miinukset: N/A

Plussat: Unsanitary Bath Room! I reported to Management. No written apology?

Miinukset: Filthy Bathroom!

Plussat: Location

Miinukset: Too Expensive. Only paid $95.00 at Wyndham for 1 night. $200.00 for 1 night and bad parking. Will not book here anymore!

Plussat: Breakfast was very good. The Pool was crowded but well maintained. Rooms were nice, AC controls were perfect.

Miinukset: No Drink machine or variety of drinks

Plussat: Clean and upscale.

Miinukset: No

Plussat: We felt very much at home with our stay at the HiltonGatden Inn.

Miinukset: I have no complaints.

Plussat: Clean

Miinukset: Hard to get on 1st floor. Double Billing!

Plussat: The comfort

Miinukset: Everything was to my satisfaction

Plussat: The rooms were very clean and considering the location very quiet.

Miinukset: A basic room doesn't have a tub in the bathroom. The staff was very reluctant to change the room and wouldn't do anything when a conference decided to hold a ceremony poolside so we couldn't swim. I will be letting Marriott know.

Plussat: The room was clean

Miinukset: That we didn’t have a bathtub in the room and didn’t have a view at all wasn’t the room that was advised

Plussat: Everything was great.

Miinukset: No

Plussat: It was very clean, comfy & appealing

Miinukset: N/A

Plussat: Staff, location and my room. The pools/Jacuzzi

Miinukset: No

Plussat: this hotel was pretty much perfect- they were welcoming at every level. Staff was friendly and engaging.

Plussat: The hotel permits guests to leave their car for 2 weeks without charge. Considering that the GSO airport charges $8.00/ day the hotel was effectively free.

Plussat: Nice room, clean and spacious

Miinukset: $15 for in-room WiFi, multiple outlets would not hold plugs, some outlets with USB connectors did not have power.

Plussat: Staff so very helpful!

Plussat: The location is great for where we need to be....visiting family nearby and its easy and quick to come and go where we need to be.

Plussat: I’ve always loved this hotel. It’s always been very clean and comfortable.

Miinukset: Pool and gym were closed. Would have been nice to know before I booked.

Plussat: The room were absolutely beautiful and the pool was nice.

Miinukset: The outside of the hotel is not as pretty as the inside.

Plussat: Design

Miinukset: Roaches in the bath room!

Plussat: As expected.

Miinukset: Airport shuttle doesn’t start running until after 5am.

Plussat: Location, shuttle service and the friendly drivers.friendly staff.

Miinukset: Staff and location.

Plussat: Location was good for us.

Miinukset: AC Unit was noisy and ran constantly. No breakfast included but a good Dunkin Donuts nearby.

Plussat: Cleanliness, friendly and caring staff

Miinukset: Unfortunately, this hotel did not offer free breakfast which I did not bother to look into when booking. It was my mistake to assume that all Courtyard hotels offer free breakfast.

Plussat: I liked the location, the comfort of the room and the amenities

Miinukset: my husband ordered chicken wings and they weren't well done

Plussat: room

Miinukset: Overcharged my card 160.00, check in was ridiculous

Plussat: Friendly helpful staff

Plussat: Good location.

Miinukset: Not sure.

Plussat: Very comfortable

Plussat: Beds comfortable

Miinukset: The tub was dirty

Plussat: It was peacefully and the beds were extremely comfortable.

Plussat: I felt at home and very comfortable

Plussat: Hotel was very clean and quiet. The room was very clean and contained a a huge flatscreen TV. The breakfast options were good.

Miinukset: No

Plussat: Price and breakfast

Miinukset: Ice maker on every floor

Plussat: We especially enjoyed the fact that we could park our car for the whole time we were gone (which was 5 weeks) without have to pay anything. All we had to do was stay the night before - which was fine for us. They had a shuttle bus that took us to the airport. When we returned it was midnight and we had booked a room for that night as well. Everything was fine, including getting a shuttle from the airport back to the hotel. Fantastic opportunity for travelers!

Miinukset: none

Plussat: Friendly and helpful staff; clean and comfortable lodgings; good breakfast; reasonable price. I would stay there again.

Miinukset: There was a dog in the room across from me that barked incessantly whenever the owners left the room. But it did not bark at night, so we were good.

Plussat: Everything was neat and comfortable.

Miinukset: My check in time was 3 and i arrived at 4. I was told the room would be ready in 20 min and i didnt get into the room until 530.

Plussat: The bathroom was very clean and the bed was so comfy

Miinukset: The curtain had a huge stain on it and it need to be cleaned and the carpet had a few stains

Plussat: Beds very comfy. Nice full breakfast.

Plussat: Clean rooms, attentive staff good choices for breakfast.

Plussat: Great water pressure in the shower, extremely clean and non smoking.

Miinukset: NA

Plussat: Breakfast very good Staff very professional

Plussat: Over all it was fine

Miinukset: At the airport

Plussat: The facility is brand new with an amazing gym and beautiful rooms and dining space. I highly recommend this Marriott as it has everything you could want in location and service and amenities.

Plussat: Comfortable and clean

Miinukset: Did not have microwave

Plussat: Brand new hotel. Walk in shower.

Miinukset: Asked for extra blanket when booking room. Had to ask again when I arrived.

Plussat: The location was excellent because easy access to our wedding venue (Noahs') and any other needed supplies that the family may have left at home.

Miinukset: I had no issues with my room, but my daughters' room #228 really smelled molded. This was even after staff came and sprayed. She was there for two nights because we did her bacheloreet party there.They have left for there honeymoon now and may not want to say anything when they return; so I am,

Plussat: My favorite hotel in GSO. The staff is outstanding. Very clean and comfortable room.

Plussat: Very close to many restaurants. Many within walking distance. Love the balcony.

Miinukset: Expensive food and drinks in hotel.

Plussat: Staff

Miinukset: No

Plussat: Everything was superb. The room was clean, nicely furnished, and a great value. Hotel employee at the front desk was an absolute treasure. She made me feel like an old friend. I felt completely welcome and appreciated. She needs a RAISE!

Miinukset: I did not like that only the suites were equipped with a microwave.

Plussat: Everything

Plussat: Very spacious.

Miinukset: They need to update their website. It advertises a hot tub. They have not had a hot tub in a few years.

Plussat: Nice and clean.

Miinukset: Nope. It was a nice place.