Colombo hotellia

Plussat: Friendliness and helpfulness of staff

Miinukset: No outlet in bathroom or area where there was mirror where hair styling implement could be plugged in.

Miinukset: Nothing

Plussat: Patina

Miinukset: Very little

Plussat: If you like "old world charm" this is the place. A genuine unique old building with character and trained attentive staff!

Miinukset: Price! But that applies everywhere!!!!!!

Plussat: It is a 6☆ hotel Everything was good at this hotel Breakfast Pool Feiendly Staff Nice big room Location A good place to relax

Plussat: All..excellent service in all areas except pool bar and staff

Miinukset: Pool staff were not aware of the clientele. Had to got the bar 3 times to get their attention. Lack of communication skills and presentation skills. Definite language barrier

Plussat: Staff were very attentive

Miinukset: No problems

Plussat: Location

Miinukset: Some of the floors are not renovated

Plussat: Grounds, public spaces & meeting rooms are lovely-5*. Large breakfast buffet with juice bar. Six bottles of water in my room in arrival (thoughtful) but they weren't replenished. Many wedding parties use lobby & grounds for photos-beautiful to see.

Miinukset: My room was in the older (not refurbished) wing and it showed. Water would not turn off completely in shower, closet doors were hard to slide & did not close completely. Safe was locked open & no one showed up to fix it after I called (but it was done by 3rd day). The room next to mine was under construction or being used by staff & there was a lot of banging one night after midnight. Also, several conference attendees had stomach issues from food they ate there.

Plussat: Great hotel, exceeded my expectationd in every way. Would defintely stay here again.

Plussat: The hotel's design and amenities are what you'd expect from a boutique chain, and the majority of the staff are welcoming, attentive, and respectful. The rooms are excellent; clean, well-appointed, and tech enabled. The food options in the hotel are a good value, and the gym, pool, and rooftop bar provide ample opportunity to unwind.

Miinukset: Though I didn't experience it personally, several members of my party (along with many, many, many guests) had their room keycards malfunction throughout the stay. These keycards control access to your floor as well as your room, and are required to enable power in your room for lights, outlets, etc. The hotel itself is very, very small, so if you go to the restaurant, or the lobby, or the rooftop bar, or the pool, or the gym, at the wrong time, you'll be waiting or will be out of luck. The elevators say they hold 11 people max, but barely fit five people comfortably. All these quibbles are minor when considering the price you pay for the clean, excellent rooms and service.

Plussat: The rooms are clean and of adequate size. The bed was comfortable and the staff was very friendly and efficient, I have no complaints.

Plussat: Ambience

Plussat: This chic hotel just five minutes from the Liberty mall and National Museum is a great place to stay in Colombo. It reminds me of the boutique hotels in San Francisco, with quirky design and elegance. Most of the staff were very helpful and pleasant. The breakfast buffet is a good deal and includes both western and traditional dishes. The rooftop bar is a great place to relax, as is the infinity pool. It's a great value for the money, compared to other hotels in the capitol.

Miinukset: Since most staff were helpful and friendly, those who weren't stood out quite a bit. The hotel lobby is oddly split, with check in on the 7th floor. For all its charm, the hotel is VERY small and so the restaurant, bar, and pool can fill up very quickly.

Plussat: Ok hotel for business or stopover, but not for holiday.

Miinukset: Breakfast service was not too good. Could not get our order straight and were not attentive. Bathroom tub did not work.

Plussat: Everything

Miinukset: The AC in my room was very loud .