Colombo hotellia

Plussat: breakfast was good

Miinukset: in food everything is good

Plussat: The staff

Plussat: Friendliness and helpfulness of staff

Miinukset: No outlet in bathroom or area where there was mirror where hair styling implement could be plugged in.

Plussat: Everything is amazing

Miinukset: Everything was perfect

Plussat: The garden with the pool is fantastic. Excellent housekeeping by Rinaz.

Plussat: Staff was well prepared and took sensible measures against Corona before it got widespread in the country. Felt odd to see all staff wearing face masks and using hand sanitizer but good to see the hotel trying to take its' staff and guests' health seriously. Staff was helpful and courteous.

Plussat: The bed was excellent the staff were excellent an very friendly

Miinukset: Nothing realy

Plussat: Only plus point was late check out which was included in my executive access room.

Miinukset: I got an executive access room and I got it weeks in advance. not once did the property reach out to me to inform me that they would be limiting services. only on the day of check in they tell me that services are limited. no breakfast served in lounge, no cocktail hours. no high tea. I paid extra to get these services and they were not provided. Also the place has lost all its appeal and is very run down (have stayed here several times in the past). When I spoke to reception they were not apologetic at all and did not compensate for the missing facilities. Also when i went for dinner to the Chinese restaurant i was not given any table inside saying it was fully booked so I sat outside in the heat for 40 mins and no one came to those tables 90% of them were empty. it was only when a friend arrived who was a regular customer at that restaurant they seated us inside and during the whole time we were there (2 hours at least) no one else came in with a pre made reservation. very disappointing stay.

Plussat: Breakfast was superb

Miinukset: Nothing

Miinukset: Room AC was making noice after every 5 min

Plussat: Food and stuff location

Plussat: Great restaurant variety, breakfast was outstanding, room with balcony was comfortable and clean.

Miinukset: Price of drinks

Plussat: One word awsome

Miinukset: Every thing

Plussat: Lovely pool backing onto the lake. A number of great restaurants and bars to choose from all with reasonable prices. Nicely furnished room with configurable lighting. 24hr room service with a good menu.

Miinukset: Staff not as attentive as at other 5-star hotels we stayed at in Sri Lanka. Poolside food/drinks service more akin to 4-star properties.

Plussat: It is a 6☆ hotel Everything was good at this hotel Breakfast Pool Feiendly Staff Nice big room Location A good place to relax

Plussat: All..excellent service in all areas except pool bar and staff

Miinukset: Pool staff were not aware of the clientele. Had to got the bar 3 times to get their attention. Lack of communication skills and presentation skills. Definite language barrier

Plussat: One of those iconic hotels with real history and tradition in a good location. The breakfast was great and the room was comfortable, if a bit dated.

Miinukset: Staff almost tried too hard to make sure you were being looked after

Plussat: Very helpful staff. I loved my stay. It was a super experience.

Miinukset: Wash basin in the bathroom. It is not suitable for short people.

Plussat: Patina

Miinukset: Very little

Plussat: The staff continued to be very helpful

Miinukset: We was there during the virus so there was a very limited menu, nobody's fault

Plussat: Lovely iconic hotel in a superb location. Nice comfortable rooms. Excellent breakfast. Lovely area by the pool to relax while looking out on the Indian Ocean.

Miinukset: no complaints

Plussat: I last stayed at Galle Face in 2017 and very much enjoyed it as a very special place But this time it was very run down and lacking in facilities and service : not helped by 10% occupancy (or less) I had prepaid for 10 days and they were (eventually) happy to use that prepayment for an upgraded room for 5 nights

Miinukset: Their website did not work to take a booking : their Front Desk was VERY confused : there used to be two good restaurants, but now there is one with a buffet and snack menu....and the buffet stopped on Day 3...even for breakfast They phoned me on the last day to shift me to a new room so that "cleaning" could happen : I refused The noisy Mambo restaurant did not have a table available for a guest....but then they did when I persisted

Plussat: If you like "old world charm" this is the place. A genuine unique old building with character and trained attentive staff!

Miinukset: Price! But that applies everywhere!!!!!!

Plussat: Colonial prestige hotel and excellent location. very comfortable and spacious room. good choice of food display. we loved the Sri Lankan hoppers. The best one in Town,

Miinukset: For a 5 star hotel we expected more services from staff. The restaurant staffs were more keen in talking among themselves than serving and being polite with the guests. They were not friendly and no interaction with guests. Lack of training for a 5 star hotel staffs. Staffs at the bar, reception, beach bar, swimming pool and room service were excellent and prompt.

Plussat: We stayed for a wedding, it was a beautiful hotel, and the staff was pleasant and nice. The hotel had a nice feeling about it. It was very colonial. Nice squirrels running about.

Miinukset: The rooms was so noisy in the mornings with staff. They would talk loud in the corridors and crash and bang the service equipment at 6-7am in the morning. We stayed for 4 or 5 nights with a large wedding group, and the whole group had the same comments about being woken up at 6-7am with cleaning in the corridors The corridors was noisy, and the sound travelled easily throughout the building. There was a lot of insects around the property

Plussat: Hotelli on vanha ja raihnanen ja se tuo tietysti siihen jotain, mutta ei tiedä mitä. Hotellin hinta on ihan yläkanttiin siihen nähden missä kunnossa se on ja kuinka lahonneet puitteet ovat. Sitä pussitorvi soittoa on tietysti yhdden kerran hyvä kuunnella mutta siinä se ja siihen ei tarvitse majoitusta hotelliin.

Miinukset: Se on jo oman aikansa nähnyt ja kehotan käymään siellä vierailulla mutta ei kannata maksaa siitä että joku kennedy on sata vuotta sitten nukkunut ehkä siellä.

Plussat: Staff were very attentive

Miinukset: No problems

Plussat: Brilliant staff, so helpful and attentive. Wonderful location with beautiful sea views.

Miinukset: The food could be better. As I can’t eat spicy food, I really struggled with the food in general. Perhaps you need more international options rather than focusing on Indian cuisine.

Plussat: Great location. Great property. Great service.

Plussat: Aamupala oli erinomainen ja monipuolinen. Uima-allas oli rauhallinen. Palvelu oli hyvää sisääntulosta poislähtöön. Taj Club lounge oli paras. Menisin uudestaan.

Miinukset: Edustava ja hieno hotelli, mutta pieniä päivityksiä voisi tehdä.

Plussat: Location

Miinukset: Some of the floors are not renovated

Plussat: High quality facility Amazing hospitality and food

Miinukset: I liked it all

Plussat: The concierge and his staff were entirely amazing. Anushka helped me to get a replacement charging cable when I left mine in India - he made several calls to locate the right product for me - over and above the required level of assistance! The staff in general at this hotel were superb! Lovely friendly faces at all times- this is very helpful on a long business trip.

Miinukset: The hotel drivers are not the most reliable - they don't use Google maps and they don't know where they are going :-(

Plussat: Grounds, public spaces & meeting rooms are lovely-5*. Large breakfast buffet with juice bar. Six bottles of water in my room in arrival (thoughtful) but they weren't replenished. Many wedding parties use lobby & grounds for photos-beautiful to see.

Miinukset: My room was in the older (not refurbished) wing and it showed. Water would not turn off completely in shower, closet doors were hard to slide & did not close completely. Safe was locked open & no one showed up to fix it after I called (but it was done by 3rd day). The room next to mine was under construction or being used by staff & there was a lot of banging one night after midnight. Also, several conference attendees had stomach issues from food they ate there.

Plussat: The location cooee of the beach Easy access to city & markets

Miinukset: I could hear the neighbours talking & kids whinging at 11-3o at night Not easy to sleep

Plussat: Excellently maintained property , great location , Great food and service .

Miinukset: Leakage in the wash basin.

Plussat: Surpraise they gave me for my honey moon stay

Miinukset: Nothing

Plussat: Location

Miinukset: Although very well located and sitting on prime real estate, the hotel looks a little jaded, rooms worn out. Similarly the staff could be a bit more trained and receptive

Plussat: - Staff were generally polite.

Miinukset: - I was disappointed by the on site travel desk. Further, there was a Michael Jackson tribute concert which meant that there was a lot of noise until 11 PM on two evenings (one was a rehersal evening). I was not informed of this at the time of making the reservation.

Plussat: a good location and comfotable hotel with pleasant satff

Miinukset: no

Plussat: The location

Plussat: Location

Miinukset: Didn’t gave me the sea view room

Plussat: Clean and comfortable room

Miinukset: Second time they didn’t gave me sea view room even though its available, state not ready

Plussat: Kiva uima-allas katolla. Hyvät näkymät.

Miinukset: Ravintola ei ollut mikään älyttömän hyvä. Plussaa olisi tullut myös huonepalvelusta.

Plussat: The staff was very friendIy and helpful. The breakfast was good and there were lots of excellent lunch and dinner options on the menu. The pool area and the poolside bar/restaurant were very nice.

Miinukset: The cleaning was unconsistent and some days we got just one clean towel even though there was two of us. Birds by the pool were a bit annoying.

Plussat: Hotel is modern, very clean with beautiful ocean views.

Miinukset: Staff on rooftop bar could have been more attentive. We felt more ignored than taken care of at times

Plussat: Everything except the staff.

Miinukset: Staff not smiling and greeting.

Plussat: Great rooftop pool! Friendly staff!

Plussat: Great stay! Hotel has a fab rooftop pool with a beautiful view for the sunset.

Miinukset: The location is a little removed from the main city sites

Plussat: Bed is very confortable. And the barth room is big enough. The food, specially the burger at the roof top is delicious. Associates are very friendly. The girl who was at the reception when we check in was very friendly and helpfull. I wish i could remember her name.

Miinukset: Property should give priority to their guests ( who is paying and staying in the hotel ) than the walk in guests. We had to wait for our food for long time. Few times we had problem with the wifi and the tv. Since there was no wifi we couldnt watch the tv as its connected to internet (i gues they have IPTV system) Other than that everything is fine. Staffs are very friendly and always assisting their guests.

Plussat: Central location close to seaside, shopping and restaurants. Really nice rooftop infinity style pool, hot tube and sun lounge area. The room was large.

Miinukset: The sea view is partially obstructed by two new buildings under construction. They forgot to clean room second day (not a huge deal, I could have reminded them).

Plussat: Siisti huone, hyvää ruokaa, upeat maisemat kattoterrasilta

Miinukset: Erittäin hidas check-in. Huoneemme ei ollut valmis, vaikka tulimme vasta illalla. Jouduimme odottelemaan 35-45min hotellin aulassa ja tämän vuoksi emme kerenneet käydä hotellin uima-altaalla. Omituista palvelua henkilökunnalta. Meille ei kerrottu totuudenmukaisesti kauan joutuisimme odottamaan tai minkä vuoksi. Lisäksi meille ei kerrottu check-in:ssä minkäänlaisia tietoja hotellista ja mistä löydämme mitäkin, vaan jouduimme yksin suunnistamaan huoneeseemme, ravintoloihin, yms.

Plussat: Fantastic, large room with large TV, bathroom and great view of colombo. Very helpful staff.

Plussat: Ok hotel for business or stopover, but not for holiday.

Miinukset: Breakfast service was not too good. Could not get our order straight and were not attentive. Bathroom tub did not work.

Plussat: The staff made my stay! They were all amazing! I was so impressed how safe and looked after they made me feel during the corona outbreak! The food was also delicious! Thank you for everything!

Miinukset: Loved everything!

Plussat: Service when we checked in was good. Our room was too small for our family of four, so staff showed us alternative rooms and helped us find a solution, including a good deal for breakfast. Our executive room was spacious and comfortable. A little bit of luxury for our last night in Sri Lanka. Breakfast was great, a good range of food to choose from. Staff were friendly and courteous throughout the hotel. The concierge was helpful when we asked about things to do around the area. The hotel was being careful with the coronavirus situation and was doing temperature checks every time you entered the foyer. Our whole family (2 children, 5 yrs and 8 yrs) enjoyed our stay. We would not normally be able to afford to stay in a hotel like this for long, especially since we'd been travelling for 6 weeks. However, we would definitely go back as a treat if we were to go back to Colombo!

Miinukset: We enjoyed our stay a lot. It took quite a long time for us to check in as the staff organised which room we would be in, however, we enjoyed a complementary drink in the executive bar while we waited and it was not a problem!

Plussat: Everything

Miinukset: The AC in my room was very loud .

Plussat: Great swimming pool on the rooftop!

Plussat: Excellent service and walking distance to local bars and restaurants. Rooms are cleaned to a high standard everyday and the staff are very helpful and quick to help with anything. Pool and gym are a bit of a walk but worth it once there with an ambiance of its own. Pool complex has gym, bar, restaurant and nightclub

Miinukset: Gardens were not the type you can walk around and gym is not in the same building which is a shame

Plussat: Newly refurbished reception area and the pool

Miinukset: The rooms are a bit tired...

Plussat: Frindly staff, very clean and safe, Super breakfast.

Miinukset: All okay

Plussat: Hotel near to beach

Miinukset: Nothing

Plussat: Good breakfast. Friendly staff. Great lobby and restaurants Room clean but needs to be refurbished.

Miinukset: Parking not available in most occasions. Rooms definitely need to be refurbished. Hallway outside the room has a unpleasant smell. Bathroom exhaust fan does not work right. Mirror gets fogged after shower. No power outlet in bathroom. Bad lighting in room.

Plussat: Good location and view

Miinukset: Renovate the rooms

Plussat: We were pleased with our stay, all the meals were absolutely delicious! The staff were so kind and professional! We liked that they had a kids pool, it was perfect for my daughter. The gym literally had everything you could have needed! Great place to stay!

Plussat: We had a sea view room on the 14th floor the views were spectacular. The staff were very friendly and attentive. The evening entertaiment was good, the variety of food in the restaurant is amazing.

Miinukset: The bathroom needs modernizing, the shower was over a bath with shower curtains

Miinukset: the rate of room i been given by your office different from the actual and also they been charch me for the previouse night full price which i attend at 6 O clock morning. this is not fair.

Plussat: From the moment we arrived the service was fantastic. We were greeted by all staff in an extremely friendly and professional manner. The room was great. The restaurants fantastic from the food to the service. A wonderful experience.

Plussat: Efficient and friendly staff.

Miinukset: Shabby pool towels and watered down cocktails.

Plussat: Very nice hotel. Breakfest absolutely lovely with a beautiful wiev over the garden. We will be back.

Plussat: Unlike many Hiltons, the food in some of the restaurants was great - especially the Curry Leaf and Spoons. The Executive Lounge staff were wonderful, as were the rest of the staff at the hotel. The hotel is in a good location, especially for business or if you intend to travel by train. We had an enormous room on the top floor, in need of updating but fantastic if you have a child with you.

Miinukset: Cocktails in the downstairs lounge were woeful - mine barely tasted of anything and had little alcohol in it (and I don't drink much so I would notice). The pool area needs to upgrade its towels. Many were frayed and threadbare.

Plussat: Great hotel, exceeded my expectationd in every way. Would defintely stay here again.

Plussat: The swimming pool with the panoramic view andetails the breakfast and dinner buffet

Miinukset: Reception services very poor... not welcoming at arrival and completely unorganised during the stay. I have asked 3 time to reeve a taxi to the airport and for 3 times 3 different receptionist confirmed the reservation but at the end when I was about to leave taxi wasn't reserved. Furthermor the fee they charge for a transfer to the airport is almost double than the price charged by moSt taxi companies in colombo

Plussat: Siistit, suuret huoneet. Upea allasalue ja kattobaari, monipuolinen aamiainen.

Plussat: We got a room on one of the highest floors, which had a beautiful view. The room & bathroom were very clean. The pool was a real highlight for us, also with a great view! Breakfast was very good, you had a choice between continental and traditional Sri Lankan. We loved our stay here.

Miinukset: When we arrived and they saw that we were backpackers they weren't always that friendly and welcoming. But that was not the case during the whole stay.

Plussat: Ilmapiiri. Mahtava uima-allasalue.

Plussat: Great hotel and a good location. Fantastic staff. Comfortable accommodation.

Plussat: Kaikki pelasi hienosti. Aamu-uinti hotellin katolla kruunasi oleskelun.

Plussat: Uima-allas oli hieno ja aamiainen hyvä.

Miinukset: Illallisbuffet oli ylihintainen laatuun ja tarjontaan nähden.

Plussat: Buffet ok ja uima-allas oli siisti näkymineen.

Plussat: The rooftop infinity pool was just the best

Miinukset: I didn't like having to leave

Plussat: The rooms are clean and of adequate size. The bed was comfortable and the staff was very friendly and efficient, I have no complaints.

Plussat: The room was perfect, very clean and confortable. The infinity pool in the rooftop is amazing, with stunning view over Colombo. And the breakfast was excellent!

Miinukset: The price was quite expensive:)

Plussat: It was acceptable accommodation , short walk to water front. Tuk Tuk's readily available, house keeping staff very friendly.

Miinukset: No view from room.

Plussat: Great location and buffet on the 4th floor bead great value. Very close to the Pattah district what was worth the trip. The view from the 4th floor was very good.

Miinukset: Rooms are tired and in need of refurbishment. Good value for money.

Plussat: We were only staying one night as we were catching an early train from Colombo Fort and arrived late evening. It’s right by train station which it what we wanted. The staff were very friendly and helpful

Miinukset: Very dated decor but kind of quirky. The lighting was quite dull in the room and not much to do immediately on the doorstep but only a short walk from the hustle and bustle

Plussat: Quirky old fashioned decor. View from bar room on 4th floor overlooking port spectacular. Breakfast and dinner served in this room. Good choice of curries and rice or international cuisine for breakfast.

Miinukset: No warm water for shower but minor issue given the heat of Colombo.

Plussat: Memories of empire period, old fashioned traditional setting, very spacious room. It is incredible value for money for a room in the heart of the city.

Miinukset: Nothing I disliked about the hotel.

Plussat: Location was good. Easy get tuk tuk as well. Staff was very nice and helpfull. Place had nice restaurant and tasty cocktails.

Miinukset: The building was very old so the place needs constructions. The AC was very loud so we had to turn it off to fall asleep..

Plussat: This location is very silence and staff is very helpful

Plussat: Very special downtown location with Colombo port view.

Miinukset: "Tired" entrance to the hotel.

Plussat: This location is good

Plussat: Aamiainen oli todella hyvä ja monipuolinen.

Miinukset: Huone oli vanha ja rähjäinen. Huoneessa ei ollut kaikkia mukavuuksia joita luvattiin.

Plussat: I really appreciate the effort put by the front office manager Mr.Varma ( couldn't remember the name of the manager exactly ) to solve the issue and do the needful to refund the overcharge amount by cash.

Miinukset: They overcharged my stay and when I inquire they returned back the overcharge amount by cash.

Plussat: Great location, reasonably priced, clean

Miinukset: Indifferent staff, poor English language.

Plussat: Good stay. Could have been great.

Miinukset: Very time consuming check in process. No one wants to deal with that at 5 am Asked for extra glasses that never came. Asked for help with baggage when checking out and person came after calling twice

Miinukset: Room falling apart, dirty and smelly.. avoid as much as possible. Staff very distant.

Plussat: The location of the hotel is very good. Staff very friendly and answered all the question I asked. Rooms size big enough.

Miinukset: The swimming pool and other facilities were under maintenance, which I was not informed with the booking. The windows of the rooms were permanently closed, so no fresh air. TV Remote broken.

Plussat: Hotel employees were very nice.

Miinukset: Facilities need to be renovated.

Plussat: The restaurants, wide choices of breakfast menu and room service was excellent.

Miinukset: Nothing specific

Plussat: room large and pleasant, staff helpful

Miinukset: there was nothing I disliked

Plussat: It is not a bad hotel , but needs a lot of renovation . I stayed at tha top floor and it leaked from raining .The leakage was dangerous as water comes from lights and roof. I do not think I got the value of my money, though the hotel is a nice one and with nice location.

Plussat: Very friendly and accommodative staff.

Miinukset: N/a

Plussat: The staffa are so friendly and very helpful and thank you all

Miinukset: None

Plussat: Nice rooms. Good and easy parking!

Plussat: It was quiet and one could really rest and get a good sleep. Very comfy bed!

Miinukset: Nothing.

Plussat: Given the price point this is one of the best in Colombo. Rooms were clean and tidy. Breakfast spread was good.

Miinukset: WiFi was not up to the mark. Each time I had to log in to acces WiFi.

Plussat: Seems like majority of the staff were young students or doing their practical stint so they were very friendly, always smiling and eager to help. Breakfast spread was great and hotel had a small rooftop bar on the 8th floor.

Miinukset: Not an ideal location as it seems to be in a business district with no restaurants or shops nearby. No toiletries in room but after asking was delivered to us. Water pressure was low and not hot.

Plussat: Staffs are extremely nice, food portion is big, I could not even finish my Chicken Biryani at their on site restaurant. VU rooftop bar is also nice.

Miinukset: Gym with limited equipment. Bathroom is a bit small

Plussat: It is a nice clean hotel with clean and well apportioned rooms and bathrooms.

Miinukset: Too far from the city center which requires about 30 to 45 minutes drive. That makes it difficult for tourists and even business community. It also does not have a bar - the present bar is non-alcoholic. The restaurant facilities are basic with limited menu and the morning buffet breakfast is fairly simple. In the absence of any market near by there not many dining options.

Plussat: This was my second stay within Best Western chain. Bestwestern Colombo was far better than BestWestern Oslo. Spacious rooms, excellent job by the housekeeping team.

Miinukset: We wanted to use the minibar, unfortunately it was empty.

Plussat: Very spacious living room and kitchen and two bathrooms with modern, clean and functional facilities. Frontdesk staff people were close to the "Hilton" quality.

Miinukset: One thing which was missing in the room was microwaves, which could have helped our stay much easier to eat in the room.

Plussat: Staff was great , food is delicious Love it so much

Miinukset: Nothing

Plussat: Brilliant service. I would stay again for sure. No negatives.

Plussat: Palvelu oli erinomaista, sijainti todella hyvä

Miinukset: Huoneessa oli tupakanhaju

Plussat: Edullinen hinta kahdelta kahdesta yöstä. Hotellin sijainti oli myös hyvä ja kävelymatkan tai tuk tuk-kyydin päässä nähtävyyksistä. Ystävällinen palvelu.

Miinukset: Hotelli pyysi ilmoittamaan sähköpostitse saapumisajan, sillä ilman ilmoitusta huone olisi vapautunut klo 16.30 jälkeen muille. Sänky narisi aina kun vähän liikahti ja liikenteen ääni kuului kadulta huoneeseen. Yläkerran Sky bar oli iloinen yllätys mutta sieltä ei saanut alkoholillisia drinkkejä. Hotellin kautta kuljetus lentokentälle olisi maksanut 4800 rp kun muualta sai noin 3000 rp.

Plussat: The two ladies working at reception were fantastic. Were very informative about the city and very helpful with me. Also the gentleman who brought my bag to my room was really nice. We had a lovely conversation and he also gave me fantastic tips on Colombo.

Plussat: The room was decent sized and the bed was very comfortable. The staff were really lovely and made us feel welcome. They weren't as pushy as some of the hotels around Sri Lanka seem to be. The hotel was in a really good location. Easy to get around for sure.

Miinukset: The breakfast was a bit average, expected more. The gym is very basic but nothing to worry about.

Plussat: Newish and typical big city hotel that fully met our needs. There was a good breakfast buffet but otherwise we didn't patronise the restaurant. The front desk and reception area staff were friendly and helpful, but the restaurant staff somewhat less so.

Miinukset: We didn't find many restaurants in the area around the hotel.

Plussat: Hyvä aamiainen. Vähän syrjässä keskustasta, mutta ei liian kaukana kuitenkaan. Erittäin ystävällinen henkilökunta, joka hoiti palveluita sen verran kun oli tarvetta. Uima-allasalue vähän pieni, mutta toki parempi kuin ei mitään. Mukava näkymä WC:stä merelle!! Hyvä Wi-Fi!

Miinukset: Osui varaus juuri samalle illalle kun terrori- iskut osuivat Sri Lankaan ja hotellilla meinasi olla ulkonaliikkumiskiellon takia vähän tylsää. Tämä ei toki ole hotellin vika, ilman hotellin ravintolaa olisi tullut myös nälkä.

Plussat: Clean, simple room/facility in central location in Colombo with nice amenities. Perfect for a short, no-frills stay in Colombo.

Miinukset: I believe water bottles were supposed to be provided for the room but we did not have any in ours.

Plussat: The location, a few hundred metres from Galle Face Green, is excellent. Hotel arranged very efficient airport drop off for us.

Miinukset: Japanese restaurant, why? The bar service was poor.

Plussat: The staff were very nice and accommodating. Our room was very clean and the rooftop pool and bar area was very nice. I did not eat at the hotel but there are some really good options to eat nearby. Overall a good value hotel.

Miinukset: The ocean view was nice although our windows were pretty dirty.

Plussat: Good clean room, very friendly stuff

Plussat: The staff, service and hospitality were all top grade. The breakfast buffet was more than satisfactory, no complaints about that. The manager, Irfan, made every effort to see that the guest had what they wanted. Very useful tips and advice was also given by the luggage porter, Kassim.

Miinukset: Food and drinks, other than the inclusive breakfast can be had cheaper outside the hotel. I would recommend "Elite", the restaurant just around the corner opposite the mosque for Chinese and Indian cuisine. For day tours and such, refuse the hotel's overtures, cheaper ones can be had from Lotus Cabs (Telefon: +94 917 223 223)

Plussat: Spacious room with comfortable bed, very nice view from the top terrace, though I had an early transfer before breakfast, they prepared me a small bag with food

Miinukset: It seems there are maybe two sides of the building, I first entered from the one where there is no air-con or maybe it wasn't working and it seemed a bit less clean, but on one of the floors, we moved over to the other part which looked better

Plussat: Nice location of the pool to relax. Restaurant was excellent

Miinukset: Nothing to mention

Plussat: The rooftop pool is really nice.

Plussat: Very large room, very clean, good location, good small gym, value for money....

Miinukset: noting at all..

Plussat: Keskikokoinen hotelli, joka sijaitsi kävelymatkan päässä paikallisesta ostoskeskuksesta.Makujen ystäville, läheltä löytyi useita pieniä paikallisia ruokapaikkoja Thaimaalaisesta keittiöstä alkaen.Huoneet olivat siistit ja kattoterassilla sijainnut uima-allas/ baari alue oli tosi viihtyisä, tosin ruuhka aikana oli vaikeuksia saada aurinkotuolia.Tuk tukilla pääsi uimarannalle noin 600 rupialla ja muihin ostoskeskuksiin noin 350 rupialla, jos ei halunnut kävellä. Hotellista löytyy parvekkeella varustettuja huoneita.En huomannut sitä vaihtoehtoa huonetta varatessani, mutta kun laitoin sähköpostia,niin sain huoneen parvekkeella.Kuntosali oli pieni ja sieltä löytyi muutama juoksumatto ja käsipainoja noin 25kg asti.Huone ja pesupalvelut pelasivat loistavasti.

Plussat: Allas-alue oli siisti, huoneiden koko sopiva. Wc ja suihku toimivat. Wifi pätki vain yhtenä iltana.

Miinukset: Huoneessa ei ollut parveketta.

Plussat: Hotelli hyvällä sijainnilla suoraan meren lähellä. Hotellilta pystyi helposti käymään muualla Colombossa sillä Renuka city hotel sijaitsee niin keskellä kaikkea, että välimatkat ovat lyhyet. Aamiaisbuffet oli todella hyvä ja riittoisa. Hyvin siisti hotelli.

Plussat: The view from the swimming pool and the friendly staff

Miinukset: The food wasn’t so good, the breakfast was very small and not so tasty.

Plussat: Staff Late check out at 4 pm

Miinukset: Swimming pool was small

Plussat: Uina allas huippu. Ovimiehet Parhaita, palveli todella hyvin , eikä Tehnyt sitä jotta saisi Tippiä vaan he halusivat palvella. Huippupaikka

Miinukset: Siirtää suomi lähemmäksi Sri Lankaa

Plussat: Ystävällinen henkilökunta, joka järjesti meille lähtiessämme oivallisen ja edullisen kuljettajan jota käytimme koko loppuloman ajan.

Miinukset: The restaurant is in the basement with close to no daylight. The breakfast buffet is basic. To get to my room I had to use two elevators and a long corridor. There is no hotel lobby that deserves the name. Either you stay in your room or on the street.

Plussat: Arrange for Early check - in.

Miinukset: I booked a room at Night and I call hotel to 11pm like but they're not anwser phone.I Call again 5 more time Which I come in to hotel day.no response for that.They are not asking Foods.Not treat well.Hanger is broken.

Plussat: Wasn't able to check in. Staff were courteous and made an effort to check me in, even though their "policy" wouldn't allow it without a passport. See what I didn't like.

Miinukset: Was not able to check into hotel without a passport. Would not accept my foreign Driver's License as proper ID. Two other hotels in Colombo checked me in without my passport no problem.

Miinukset: I had a meagre difficulty to find out the entrance gate as it was closed and no security either. Also parking is not sufficient. ☹️

Plussat: The receptionist who checked us in was quite Curt. He said NO to everything that later became a yes. When asked about rickshaw fares he said he didn't know. The bedsheets had dust in them.

Plussat: Clean and spacious rooms, friendly staff & delicious food

Plussat: Very convenient to arrive to Colombo Fort.or Gall face beach though it is arround 05 0r 06 miles away from Colombo City. Very clean rooms. Good staff

Miinukset: This is a city hotel . Very clean. Good for one or two days accomodation since it is not a resort hotel which are avilable through out the island.

Plussat: Simple clean room.

Plussat: Everything! The food was great, walk in distance to everything and very nice rooms

Miinukset: N/A